Inside Sales

Key Responsibilities:

• Provide day-to-day support for the Fiserv Signature platform, responding to issues, troubleshooting, and resolving technical problems efficiently.

• Collaborate with clients and internal teams to analyze, configure, and implement solutions on the Fiserv Signature platform.

• Assist in system upgrades, patches, and maintenance activities to ensure the platform remains secure and up to date.

• Conduct detailed investigations to identify root causes of issues and propose effective solutions.

• Support client onboarding, data migrations, and customizations as needed.

• Document issues, resolutions, and procedures to maintain a knowledge base for the support team.

• Provide training and guidance to end-users regarding system features, functionalities, and best practices.

• Work with vendors or Fiserv support for escalation of unresolved issues and coordination of system fixes.

• Identify areas of improvement within the platform and collaborate with the development team to implement solutions.

• Perform system monitoring and performance checks to ensure optimal platform performance.

• Assist in testing new features and updates prior to production rollout.

• Keep clients updated on progress, ensuring a high level of customer satisfaction.

Secondary Skill

Bachelor’s degree in information technology, Computer Science, Business, or a related field (or equivalent work experience).

• Proven experience supporting Fiserv Signature or similar banking/financial services platforms.

• Strong technical proficiency in troubleshooting and resolving system-related issues.

• Familiarity with banking systems, transactions, and financial software.

• Understanding of system architecture, integrations, and workflows in relation to Fiserv Signature.

• Excellent communication skills, both written and verbal.

• Strong problem-solving and analytical abilities.

• Ability to work independently and as part of a team.

• Experience in project management and working with cross-functional teams.

Preferred Qualifications:

• Certification in Fiserv Signature or similar platforms.

• Experience with database management (SQL, Oracle, etc.).

• Experience with web services, APIs, and integrations.

• Familiarity with Agile or Scrum methodologies.

Skills and Attributes:

• Technical troubleshooting and analytical thinking.

• Strong interpersonal skills with the ability to work with clients at all levels.

• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.

• Attention to detail and the ability to work with precision

Job Title: UI Graphic Designer

Experience Required: Minimum 3+ Years

Location: Remote

Employment Type: Full-Time

Website: https://coincrowd.com/

Domain : Finance, Blockchain, Crypto

Job Description:

We are seeking a talented and experienced UI and Graphic Designer to join our creative team. The ideal candidate will have a strong background in designing intuitive and visually appealing user interfaces, with hands-on experience in Figma. You must be highly creative, innovative, and possess a keen aesthetic sense to deliver exceptional design solutions.

Key Responsibilities:

Design and deliver high-quality UI designs for web and mobile applications.

Create wireframes, prototypes, and mockups to effectively communicate design ideas.

Collaborate with product managers, developers, and stakeholders to ensure design alignment with business objectives.

Create intuitive and appealing creatives and posts for social handles.

Must have the good sense of design principles, colour theory.

Stay updated on design trends, tools, and best practices.

Translate complex concepts into user-friendly interfaces and visually compelling designs.

Requirements:

A minimum of 5 years of professional experience in UI and graphic design.

Expertise in Figma and other design tools (Adobe Creative Suite, Sketch, etc., is a plus).

Strong understanding of user-centered design, and responsive design.

Exceptional creativity and innovation with a proven ability to produce aesthetic designs.

Excellent communication and collaboration skills.

A portfolio showcasing a range of design projects, including web and mobile UI/UX work.

Knowledge of front-end development principles (HTML/CSS) is a bonus.

What We Offer :

In recognition of your valuable contributions, you will receive an equity-based compensation package. Join our dynamic and innovative team in the rapidly evolving fintech industry and play a key role in shaping the future of Coincrowd's success.

The role is with a Fintech Credit Card company based in Pune within the Decision Science team. (OneCard )

About

Credit cards haven't changed much for over half a century so our team of seasoned bankers, technologists, and designers set out to redefine the credit card for you - the consumer. The result is OneCard - a credit card reimagined for the mobile generation. OneCard is India's best metal credit card built with full-stack tech. It is backed by the principles of simplicity, transparency, and giving back control to the user.

The Engineering Challenge

“Re-imaging credit and payments from First Principles”

Payments is an interesting engineering challenge in itself with requirements of low latency, transactional guarantees, security, and high scalability. When we add credit and engagement into the mix, the challenge becomes even more interesting with underwriting and recommendation algorithms working on large data sets. We have eliminated the current call center, sales agent, and SMS-based processes with a mobile app that puts the customers in complete control. To stay agile, the entire stack is built on the cloud with modern technologies.

Purpose of Role :

- Develop and implement the collection analytics and strategy function for the credit cards. Use analysis and customer insights to develop optimum strategy.

CANDIDATE PROFILE :

- Successful candidates will have in-depth knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques. They will be an adept communicator with good interpersonal skills to work with senior stake holders in India to grow revenue primarily through identifying / delivering / creating new, profitable analytics solutions.

We are looking for someone who:

- Proven track record in collection and risk analytics preferably in Indian BFSI industry. This is a must.

- Identify & deliver appropriate analytics solutions

- Experienced in Analytics team management

Essential Duties and Responsibilities :

- Responsible for delivering high quality analytical and value added services

- Responsible for automating insights and proactive actions on them to mitigate collection Risk.

- Work closely with the internal team members to deliver the solution

- Engage Business/Technical Consultants and delivery teams appropriately so that there is a shared understanding and agreement as to deliver proposed solution

- Use analysis and customer insights to develop value propositions for customers

- Maintain and enhance the suite of suitable analytics products.

- Actively seek to share knowledge within the team

- Share findings with peers from other teams and management where required

- Actively contribute to setting best practice processes.

Knowledge, Experience and Qualifications :

Knowledge :

- Good understanding of collection analytics preferably in Retail lending industry.

- Knowledge of statistical modelling/data analysis tools (Python, R etc.), techniques and market trends

- Knowledge of different modelling frameworks like Linear Regression, Logistic Regression, Multiple Regression, LOGIT, PROBIT, time- series modelling, CHAID, CART etc.

- Knowledge of Machine learning & AI algorithms such as Gradient Boost, KNN, etc.

- Understanding of decisioning and portfolio management in banking and financial services would be added advantage

- Understanding of credit bureau would be an added advantage

Experience :

- 4 to 8 years of work experience in core analytics function of a large bank / consulting firm.

- Experience on working on Collection analytics is must

- Experience on handling large data volumes using data analysis tools and generating good data insights

- Demonstrated ability to communicate ideas and analysis results effectively both verbally and in writing to technical and non-technical audiences

- Excellent communication, presentation and writing skills Strong interpersonal skills

- Motivated to meet and exceed stretch targets

- Ability to make the right judgments in the face of complexity and uncertainty

- Excellent relationship and networking skills across our different business and geographies

Qualifications :

- Masters degree in Statistics, Mathematics, Economics, Business Management or Engineering from a reputed college

Roles and Responsibilities

Desired Candidate Profile

Position Overview: 

Addonblue has an immediate opening for a Sr. Salesforce Developer. If you meet the below mentioned requirements and skills and looking for a career opportunity where you can be rewarded for your skills and expertise, then this is the ideal opportunity for you waiting! 

What you’ll bring: 

• 4+ years of strong Salesforce development experience including Apex and Lightning  
• Knowledge of Salesforce best practices using Apex and Lighting  
• Experience in web development technologies including HTML, JavaScript, CSS 
• Experience with Salesforce Integration Patterns 
• Experienced on Lightning components by using Aura/LWC framework 
• Good at troubleshooting/debugging Salesforce application and providing technical solutions 
• Experience with GitHub or any other version control  
• Excellent knowledge in Force.com Apex Classes, Apex triggers, Batch Apex, Salesforce Integration, REST, SOAP based Web Services, Force.com API, Lightning   
•  

What you’ll be doing: 

• You’ll work with stakeholders and end-users to gather, understand, and define business requirements 
• You’ll judges the trade-offs with technology and feasibility to makes choices that fit the constraints of the project 
• You will wear many hats and are responsible for everything from requirements gathering, Salesforce configuration, code development, software integration, testing, and post deployment support 
• You’ll be actively communicating development progress to the stake holders  
• You’ll be proactively engaged in continuous improvement efforts for application design, support, and practice development efforts 
• You’ll leverage technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance 
• You’ll performs regular reviews on implementation done by less experienced developers and provide feedback and suggestions for those codes  
• You’ll lead & mentor the junior and mid-level developers of the team, and designate tasks to team members in a balanced and effective manner  
•  

Ideally, you’ll also have: 

• Salesforce Certified Platform Developer I  
• Salesforce Certified Platform Developer II  
• Salesforce Certified Administrator  
• Salesforce Certified Platform App Builder  
• Salesforce Certified Architect (any of the architect certification)  
• Degree in Computer Science, IT, Computer Engineering, MIS 
•  

Skills and Abilities Required: 

• Strong analytical and interpersonal skills 
• Ability to work in a fast-paced environment 
• Ability to handle queries, problems, comments, objections and apply appropriate measures 
• Ability to prioritize and balance multiple tasks while successfully achieving deadlines for tasks 
• Possesses relationship building skills combined with a collaborative personal style with desire and drive for results 
• Strong communication skills, both written and verbal 
• Attention to detail 
• Ability to meet shifting deadlines 

Informatica PowerCenter (9x ,10.2) : Minimum 2+ years experience

SQL / PLSQL: Understanding of SQL procedure. Able to convert procedures into Informatica mapping.

Good to have- Advantage if you have knowledge of Windows Batch Script.

Experience with Xcode, Cocoa Touch, Swift, third party Framework or libraries and iPhone SDK and React JS.

-Proficient with Swift, and Cocoa Touch.

-Good with OOPs design.

-Experience with IOS frameworks such as Core Data, Core Animation, Core Bluetooth, cocoa pods, etc.

-Experience with offline storage, threading, and performance tuning.

-Familiarity with REST APIs to connect IOS applications to back-end services.

-Understanding of apple design principles and interface guidelines.

-Experience with performance and memory tuning with tools {such as Instruments and Shark, depending on project needs}

-Familiarity with cloud message APIs and push notifications.

-Experience working with Google Map API.

-Must understand REST, JSON