11+ Know your customer Jobs in Kolkata | Know your customer Job openings in Kolkata

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

About the Role

We are seeking an enthusiastic and motivated Female Tele Sales Executive to join our e-pharmacy team. The role involves engaging with customers over phone calls, promoting healthcare and pharmacy services, assisting with medicine orders, and ensuring excellent customer satisfaction.

Key Responsibilities

• Make outbound calls to prospective and existing customers to promote pharmacy products, health packages, and e-pharmacy services.
• Handle inbound customer queries related to medicine orders, availability, discounts, and delivery timelines.
• Maintain daily/weekly call logs, sales targets, and conversion records.
• Upsell/cross-sell relevant medicines, wellness products, and diagnostic services.
• Provide accurate information regarding prescriptions, offers, and order status.
• Build and maintain a positive relationship with customers to ensure repeat business.
• Coordinate with the operations and delivery team to resolve customer issues.
• Achieve monthly sales and telecalling targets set by management.

Key Skills & Competencies

• Excellent communication and persuasion skills (Hindi, English, Bengali preferred for Kolkata region).
• Confidence in handling outbound telesales calls.
• Ability to explain healthcare services/products clearly.
• Good computer knowledge (MS Office, CRM tools, order management software).
• Strong customer handling and relationship management skills.

Eligibility Criteria

• Education: Minimum 12th Pass / Graduate (any stream). Pharma background is an added advantage.
• Experience: 0–3 years in telesales / telemarketing / pharmacy sales / BPO voice process. Freshers with good communication skills are welcome.
• Gender Preference: Female candidates.
• Age: 20–35 years preferred.

Job Description:

We are looking for a PHP Laravel Developer to join our agile team of professionals.

Apply now for the role of a Laravel Developer at CodeBuddy that is opening doors for skilled, energetic developers looking for challenging roles.

If you are passionate about technology, constantly seeking to learn and improve your skill set,create multiple layers of applications while working cross-functionally across different infrastructures.

You would fit perfectly if you love problem-solving, design, and creating

quality offerings.

Technical Competency:

● Proven Experience using PHP framework Laravel

● Experience in Web Application Development using PHP/MySQL

● Good knowledge of HTML5, CSS3, jQuery,JSON, JavaScript and Bootstrap framework.

● Must have strong object-oriented PHP programming skills

● Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.

● Understanding accessibility and security compliance.

● Experience in developing high-end web applications in Javascript Frameworks (AngularJS/ReactJS/VueJS) along with API building will be considered as an advantage but not necessary.

● Ability to perform UI/backend tests to optimize performance

● Must be proficient in the use of GIT

● A talent for effective problem solving and troubleshooting

Interpersonal skills:

● Must be comfortable working in a team and independently as and when required.

● Must be disciplined, proactive, and self-motivated.

● Needs to have problem-solving and analytical skills.

● Good to have previous experience of direct client interaction for project briefs and updates.

What You Need To Apply:

● Previous work experience as a Laravel developer for 1 year at least.

● Good experience with Javascript

● Self-motivated with the ability to work independently or jointly in a self-directed way.

● Demonstrated successful development of web or mobile-based applications

● Proven analytical and problem-solving capabilities

● Keen attention to detail

● Strong work ethic and desire to build industry-leading products

● Proactive instead of reactive

● Looking for ways to improve self and projects

Greetings!

Hiring the below position for one of our premium client.

Role: PEGA Developer

Experience: 5-15 years

Location: PAN India

Certification: CSA & CSSA mandatory

• 4.5 - 9 of experience in Pega Development with Pega relevant certification.
• Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
• Basic data storage and database query knowledge through Pega.
• Good knowledge around integration and exposure to REST and SOAP APIs.
• Good to have knowledge and experience on at least one Pega Industry framework.
• Should be able to track and manage own tasks.
• Should have very good verbal and written communication

Key Responsibilities

• Must know Hindi.
• Understanding the customer needs.
• Closing sales and achieving monthly targets.
• Calling on leads and generating leads.

Desired Skills and Experience

Lead Generation, Sales

About the Company: Bigpage is a web design and development company. It is one of the largest and fastest-growing online B2B marketplaces, classifieds, and E-commerce platforms where you can sell almost everything. We aim to connect buyers to potential sellers in India and overseas customers.

EXCELLENT OPENING FOR USA ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:

As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships

Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)

Desired Candidate Profile

* Should have convincing Capabilities and selling skills.

* Excellent English Communication Skills.

* Basic Computer Knowledge.

* Qualification No Bar.

* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .

Perks and Benefits

* Fixed Shift with Fixed Week OFF (Sunday & Saturday)

* Office Timings: 7:30 PM - 5:00 AM (Night Shift)

* Salary on Time (1st of every month).

* No Salary Deduction for Target

* Monthly Performance Bonus.

* Uncapped Incentives & Commissions.

* Referral Bonus.

* Pickup & Drop or Transport Allowance Provided.

* No Salary Deduction for Target

* Monthly Performance Bonus.

To apply call HR Team

JOB DETAILS

Job Title: Call Associate Executive required For US Energy Sales Process | Night Shift

Company: Paygeek Soft Solutions ( DWC Technologies )

PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the USA Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:

Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)

Salary Range: ₹15,000.00 - ₹28,000.00 per month

For any query please call HR Team -Tania Fatema

( call & whatsapp )

Office location Address :

Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .

Job Title: .NET Developer

Location: Kolkata, Remote

Job Type: Full-time

Experience: 3-7 years

Job Description:

We are seeking an experienced .NET Developer to join our dynamic team. The ideal candidate will have a minimum of 3 years of hands-on experience in .NET development. The role involves working closely with our software development team to design, develop, test, and deploy high-quality .NET applications.

Responsibilities:

·        Develop, test, and maintain high-quality .NET applications using C# and ASP.NET.

·        Collaborate with cross-functional teams to define, design, and ship new features.

·        Participate in all phases of the software development lifecycle (SDLC), including requirements analysis, design, coding, testing, debugging, and deployment.

·        Implement best practices and coding standards to ensure robust and scalable solutions.

·        Troubleshoot and debug issues to maintain the stability and performance of existing applications.

·        Stay updated with the latest technologies, trends, and developments in .NET development.

·        Help fellow team members and provide technical guidance and support as needed.

·        Contribute to code reviews and provide constructive feedback to ensure code quality and maintainability.

·        Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.

·        Document technical specifications, system architecture, and development processes.

Eligible Criteria:

·        Effective communication skills, both verbal and written.

·        Bachelor's degree in Computer Science, Engineering, or a related field.

·        Minimum of 3 years of professional experience in .NET development.

·        Proficiency in C#, ASP.NET, MVC, Web API, and SQL Server.

·        Proficiency in Azure cloud & related environments

·        Experience with front-end technologies such as HTML5, CSS3, JavaScript, jQuery, and ReactJS.

·        Strong understanding of object-oriented programming (OOP) principles and design patterns.

·        Experience with Agile methodologies and working in a collaborative team environment.

·        Excellent problem-solving skills and attention to detail.

·        Ability to work independently and as part of a team, with a proactive and positive attitude.

·        Familiarity with version control systems such as Git or SVN is a plus.

·        Certifications in .NET development or related technologies are desirable but not required.

Benefits: Salary as per Market standard, PF, Medical insurance for permanent employees. 

Senior Software Engineer (Java)

We are looking for a Senior Software Engineer - Java

If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you in the heart of Kolkata.

An exhaustive list of expectations :

✓ Design and implement cutting-edge applications

✓ Participate in code reviews and application debugging and diagnosis.

✓ Practice modern software development methodologies such as continuous delivery, and scrum.

✓ Collaborate with product managers and engineers to build scalable systems enabling innovative ordering experiences.

Requirements -

✓ Knowledge and 5+ years of experience in developing Java applications

✓ A completed technical degree in Computer Science or any related fields.

✓ Profound knowledge and working experience with Java Frameworks (Springboot) and SQL databases.

✓ Solid experience in the design and implementation of Restful APIs and design patterns.

✓ Strong knowledge in Core Java, REST , Spring Framework, Spring Boot Microservice , JPA (e.g. Hibernate, OpenJPA, etc.) , Docker, Jenkins, ELK Stack

✓ Experience working with NoSQL Technologies and interest in Elasticsearch, and Microservices architectures.

✓ Curiosity, out of box problem-solving abilities, and an eye for detail.

✓ Passion for clean code

What really makes us interested in you - You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver stupendous results.

Number of position – 3

Job Location – kolkata, Sector 5

Position: Windows SRE

Responsibilities:

• Windows Site Reliability Engineer with experience in managing large websites where Millions of customers hit
• Manage and monitor all installed systems and infrastructure
• Install, configure, test and maintain operating systems, application software and system management tools
• Among your responsibilities will be the installation and configuration of storage, servers, Microsoft servers (Cluster Services, File Services, Active Directory Services, Certificate Authority services), Virtual Infrastructure (Hyper-V), IIS, MS SQL and backup system
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
• Participate in the design of information and operational support systems
• Provide 2nd and 3rd level support
• Liaise and collaborate with vendors and Zacks personnel for problem resolution, decision making, knowledge sharing

Requirements:

• Minimum 5+ years of Windows support experience, 7, 8, 10, and Microsoft Server (all)
• Windows server expertise
• Familiar with WAN/LAN technologies
• Understanding of the OSI model
• Virtualization - MS Hyper-V, VMware, vSan
• Strong understanding of Internet protocols including HTTP(S), SSL, TCP, IP
• MS IIS administration and configuration
• MS Active Directory
• MS Storage Space
• DNS and DHCP
• SSL certificates and PKI
• Familiar with the ITIL framework
• Strong PowerShell experience
• Information Security experience a plus Other Qualifications
• Excellent attention to detail

Experience: 8-10 years

Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.

We would welcome someone to the team who wishes to:

• take ownership of the quality of code powering the product
• take an active role in the definition and evolution of best industry practices and procedures
• design, develop and test the core product software and databases to ensure strong optimization and functionality
• contribute in all phases of the development lifecycle
• support others to succeed and shine in a supportive team culture

• 4+ years experience in building consumer products
• experience of leading a team of 3 or more full stack developer
• Codeigniter Preferred 
• Good knowledge of Mysql and query optimisation
• Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
• Experience with Ubuntu OS is a plus
• experience deploying softwares to cloud providers such as GCP, AWS

Well-established, Canadian company is looking for a representative in five different locations, as our business is growing. 

The person will be responsible for reaching out the immigration agencies to offer commission-based services, such as Travel, Visitor to Canada Insurance, financial services and many more.  

Preferred qualifications:

Intermediate English

Experience in sales

Financial services knowledge

Critical thinking 

Self-starting ability

KEY BENEFITS:

• Highly flexible, Work around your own schedule.
• Work from your laptop, from home or from the office. It is up to you!

We offer variable income—strong pay for performance incentive package.