11+ Know your customer Jobs in Kolkata | Know your customer Job openings in Kolkata

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

• Responsible for the design, build, deployment, debug & maintenance of iOS applications for app store
• Worked with the UI team to design the appropriate icon and display for the screens.
• Developed the database wrapper functions for data staging and modeled the data objects relevant to the mobile application.
• Tested the application on multiple iOS targets and debugged the issues that were found.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Successfully deployed the app on the App Store and supported the app for different releases of iOS.
• Experience with DevOps development methodologies would be a plus

Roles and Responsibilities

• o Highly skilled in back-end development using .NET C#
• o Strong experience in Microsoft Azure environment
• o Strong experience in REST API development
• o Experienced in Microservice architecture
• o Experienced in an agile development and project environment
• o Experienced with Microsoft Teams, Git and GitHub
• o Strong ability to produce technical documentation for developed solution
• o Familiar with agile development tools like Atlassian jira favourable
• o Familiar with Azure SQL favourable
• o Understanding of CI/CD favourable

Job Description

As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the US. You will be responsible for handling inbound sales calls, building relationships, and booking flight tickets.

Job Requirements

Proven 1-year experience in sales, preferably in an international outbound calling/ Sales environment.

Benefits

• Paid Training
• IATA Certificate
• Cab Facility
• Incentives

• You have prior experience in Java
• You have a deep understanding of Android SDK, app fundamentals & different development frameworks, integration with backend / API
• Excellent attention to detail and an eye for visuals. Design skills are not required but you should be able to critique and modify existing designs
• You have a deep interest in technology
• You're ready to learn and use new technology

QA automation engineers to design automated tests to validate the functionality of network protocol software stack. Their job is to create the initial test plan, write the scripts, install the automation testing protocols, and report the results.

Experience Required: 0-2 years

Primary Skills:

Hand on experience to QA the product following customer requirements.

Prepared test cases, testing, documenting errors (depending on the phase of the project) Checking the bug tracking system for the fixed errors.

Following the automation testing plan to prepare and execute the automation testing and verifying the automation testing results and fixing the automation cases and automation environment issues.

Candidate should have fundamental core networking skills, with basic knowledge of TCP/IP Protocol suite, OSI layered architecture and should be able to relate that knowledge in troubleshooting related issues.

Ability to learn quickly and adapt to new product as organization evolves.

Additional Skills (Preferred):

0-2 years of experience in QA in the field of computer networking is plus.

Hands on experience with Cloud systems, APIs, Application and Database systems.

Hands on experience with Linux and knowledge of Operating System concepts.

Good understanding of complete software delivery cycle(worked with ticketing system, escalation management and building knowledge base for customer support organization)

Nice to have experience in Selenium.

Knowledge in SNMP Protocol.

Familiarity with IXIA Traffic Generator and its APIs for Automation.

Minimum Qualifications:

B.Tech / M.Tech / M.Sc (Computer Science/Information Technology/MCA)

Job Responsibilities:

1.Make 20 Calls each day to filter and qualify leads as per the program suitability

2.Conduct min of 18 zoom meetings/walk-ins each week for qualified and interested candidates

3.Conduct minimum of 10 assessments each week against the shortlisted and thereby interested for enrolment candidates alone

4.Facilitate the entry level assessment and result discussions with the concerned as instructed by the reporting head
5.Bring in 3 closures each week of meticulously either full sale value or of part payments

6.Exhibit effective client relations and bring in passive income by creating referral database

7.Conduct in person meetings with walk-ins client as assigned

8.Maintain up-to-date MIS reporting (call logs, sales summary sheet, target tracker & Selection list Superr’30). And adapt to any new addition to the list.
9.Ensure 20 closures of 100 qualified leads assigned in a month
10.Attend all weekly review meetings and come prepared with the sales review summary report
11.Liaison efficiently with back-end operations for hassle free client handling and ensure client is informed with no discrepancy of his best chances and impact of our services

12.Attend all training programs as and when requested by the reporting head

13.Facilitate new joiner training programs as instructed by the head.

14.Participate in marketing initiatives as and when required.

Essential Criteria:-