11+ Know your customer Jobs in Kolkata | Know your customer Job openings in Kolkata

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Title: Key Account Manager – Q-Commerce

Location: Bangalore, Chennai, Kolkata

Employment Type: Full-Time

Job Summary

We are looking for an experienced Key Account Manager – Q-Commerce to manage and grow business across leading Quick Commerce platforms. The role is responsible for driving sales, managing key accounts, ensuring product availability, promotions, forecasting, and overall business growth.

Key Responsibilities

• Manage key Q-Commerce accounts and drive sales growth.
• Build strong relationships with category managers and platform stakeholders.
• Ensure product availability, pricing, listings, and promotional execution.
• Monitor inventory, fill rates, and resolve stock availability issues.
• Expand product assortment and improve distribution across fulfillment centers.
• Plan and execute promotional campaigns while analyzing ROI.
• Prepare sales forecasts and coordinate with supply chain teams.
• Track business performance through dashboards, reports, and analytics.
• Conduct regular business reviews and identify growth opportunities.
• Collaborate with cross-functional teams to ensure seamless execution.
• Support inventory health, supply planning, and operational excellence.
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Requirements

• 4–8 years of experience in FMCG, Food & Beverage, or Q-Commerce/E-commerce sales.
• Minimum 2 years of experience managing Q-Commerce or E-commerce key accounts.
• Strong knowledge of account management, promotions, catalog management, forecasting, and sales planning.
• Advanced Excel skills and experience with business analytics tools.
• Excellent communication, negotiation, and stakeholder management skills.
• Graduate degree required; MBA preferred.

Preferred Skills

• Experience in FMCG, food, beverages, frozen, ambient, dairy, or consumer goods.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple accounts.
• Results-driven with a high sense of ownership and accountability.

About the job

Job Description: Sales Executive 

Education Sector

Market Segment: B2B

About Ezyschooling

Ezyschooling is a technologically driven admissions platform that bridges the gap between admission-seeking parents and schools. We believe that parenting is the toughest journey in a person’s life, and so we have made it our mission to create a one-stop destination for all your parenting worries.

Our quest is to guide parents in their decision of choosing the right school for their child as we understand the impact this decision can have on their family’s future. Parents aren’t the only group we are helping through our platform. We help schools boost their admissions by completely digitising and streamlining the process.

Overview of the Role:

As a Sales executive specializing in the Admission Business, you will be responsible for driving sales and revenue growth within your assigned territory by promoting and selling Ezyschooling Services to various educational institutions, including CBSE, ICSE, IGCSE, IB, and Boarding schools.

Your primary focus will be on understanding the unique admission challenges of each type of institution, building relationships with key decision-makers, and achieving sales targets.

Key Responsibilities:

A. Sales and Business Development:

Develop and implement a comprehensive sales strategy for the admission business, targeting Preschools, CBSE, ICSE, IGCSE, IB, and boarding schools within the assigned territory.

Identify and prioritize target schools and institutions, generating leads through various channels such as networking, referrals, and online research.

Conduct thorough research on individual schools, understand their admission processes, pain points, and requirements, and tailor admission sales pitches and product offerings accordingly.

Engage with school administrators, principals, admission officers, and other stakeholders to demonstrate the value and benefits of the admission management solutions.

Conduct product presentations and demonstrations to highlight key features and advantages of the solution.

Develop and negotiate pricing proposals, contracts, and agreements in collaboration with the sales team and the legal department.

B. Relationship Building and Account Management:

• Build and maintain strong relationships with key decision-makers 
• Act as a trusted advisor to schools, providing expert guidance on streamlining admission processes, enhancing efficiency, and improving the overall admission experience.
• Conduct regular check-ins with existing customers, address inquiries, and provide excellent customer service.
• Identify upselling and cross-selling opportunities within the customer base and develop strategies to maximize revenue.

C. Area Management:

• Effectively manage and prioritize the assigned area, including travel planning, scheduling meetings, and optimizing sales routes.
• Attend relevant conferences, trade shows, and educational events to network, gather market intelligence, and represent the organization.

Requirements:

• Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
• Strong understanding of the admission processes and challenges faced by educational institutions.
• Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
• The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
• Ability to build and nurture long-term relationships with customers.
• Strong negotiation and closing skills, with attention to detail in contract and agreement management.
• Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
• Willingness to travel within the assigned territory as required.
• Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.

Why Ezyschooling & What We Offer:

• Startup Environment - Work with a passionate and energetic team driven by results.
• Growth & Compensation: Competitive Salary + High Incentive + Conveyance

Few Pointers

• Years of Experience: 1+ years (1+preferably in EdTech/B2B/School sales)
• Nature of Engagement: Full time
• Salary: As per industry standard.
• Work Location: Hyderabad 
• The number of positions: 01
• Role Type: Full time
• Product website Ezyschooling.com

Job Title: Business Development Executive (Agency)

Location: Kolkata

About the Role:

We are looking for a proactive and results-driven Business Development Executive to drive business growth for our creative agency. The ideal candidate should have hands-on experience in lead generation, cold calling, client acquisition, and converting prospects into long-term business opportunities.

Key Responsibilities:

* Generate qualified leads through cold calling, email outreach, LinkedIn, networking, and other sales channels.

* Identify and approach prospective clients for branding, website development, digital marketing, and creative services.

* Conduct discovery calls, understand client requirements, and present tailored solutions.

* Convert leads into clients by managing the complete sales cycle from prospecting to deal closure.

* Build and maintain strong relationships with new and existing clients.

* Achieve monthly and quarterly business development and revenue targets.

* Prepare proposals, quotations, and sales presentations in coordination with internal teams.

* Maintain an updated sales pipeline, CRM records, and follow-up activities.

* Collaborate with the marketing and creative teams to support lead generation initiatives.

* Stay informed about market trends, competitor activities, and emerging business opportunities.

Requirements:

* 1–3 years of experience in Business Development or Sales, preferably in a branding, advertising, digital marketing, or creative agency.

* Proven experience in lead generation, cold calling, client acquisition, and revenue generation.

* Excellent communication, negotiation, and presentation skills.

* Familiarity with LinkedIn Sales Navigator, CRM tools, email outreach, and MS Office.

* Strong ability to build relationships and close deals.

* Self-motivated, target-oriented, and capable of working independently in a fast-paced environment.

Exp-Min Year

Location Kolkata-On site & Remote

Sal-Nego

JD

Hands on design and in depth development experience in Microsoft NET

·        technologies including C#, ASP NET MVC, Web API, Entity Framework and LINQ

·        knowledge of MS SQL Server 2014 above

·        Experience with version control systems GIT

·        Experience creating and consuming web services including REST JSON

·        Skills (Technical / Specialist Skills)

·        Proficiency in .NET Development with .NET Framework 4.5 or later, Asp.net MVC,

·        C#, Web API, LINQ, Entity Framework, SQL Server 2014 or above, jQuery.

We are looking for a highly skilled and experienced Google Ads Expert to join our marketing team. As a Google Ads Expert, you will be responsible for developing and implementing effective Google Ads campaigns to drive targeted traffic, generate leads, and increase conversions. Your in-depth knowledge of Google Ads and experience in optimizing campaigns will contribute to the success of our digital marketing efforts.

Key Responsibilities:

• Development of a Single Page Application (SPA) and it's components in Typescript: deployed and optimized for progressive mobile and browsers using Angular 2 and Ionic 2 frameworks.
• Creating custom, general use modules and smart components which extend the elements and modules of core Angular framework.
• Creating self-contained, reusable, and testable modules and components in Typescript and using responsive HTML and CSS.
• Architecting and automating the build process for production, using task runners or scripts.
• Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed

Skills and Qualifications:

• Should have experience with CSS 3, SCSS, Java script and HTML5.
• Full-time knowledge of Angular practices and commonly used modules based on extensive work experience. Or 2 Year or more experience with other industry-leading frameworks like React.
• Minimum 1-year experience in working and extending one of the CSS or UI frameworks like Ng-lightening, Angular-material

We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.

Full Stack Developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Full Stack Developer Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Full Stack Developer Requirements:

• BE / BTech / MCA / BCA Degree in Computer Science or equivalent.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React, Vue and Amber.
• Proficiency with server-side languages such as Node, Java, PHP, Python and Ruby.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.