11+ Know your customer Jobs in Indore | Know your customer Job openings in Indore

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Title: PROJECT COORDINATOR

Job Type - Full Time

Location – Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. The role involves collaborating with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1.   Customer Data and Project Management:

·        Effectively manage customer data and all the related information.

·        Ensure accurate documentation and organization of work flow details.

·        Collaborate with the Design team for creating mockups and visuals.

·        Communicate design concepts and seek customer approval via email correspondence.

2.   Development and Progress Tracking:

·        Liaise with the Development team to facilitate smooth task flow.

·        Monitor and track work progress, ensuring adherence to timelines.

·        Verify websites to ensure alignment with customer requirements.

3.   Testing and Quality Assurance:

·        Coordinate with the Testing Department to assess task status and identify bugs.

·        Collaborate with team members to address and resolve identified issues.

·        Ensure rigorous testing to maintain high-quality website deliverables.

4.   Customer Engagement and Feedback:

·        Deliver beta versions of websites to customers for review and feedback.

·        Collaborate with team members to implement customer-suggested changes to beta websites.

·        Act as a point of contact for customer feedback and promptly address their concerns.

·        Need to communicate with customers over email for their concerns and changes

5.   Website Deployment and Live Process:

·        Manage the transition from beta to live website by following customer approvals.

·        Oversee the live website deployment process, ensuring a seamless transition.

·        Implement customer-requested changes post-approval, ensuring a polished final product.

6. Product Management:

·        Effectively manage and Upload customer and vendor product information.

·        Collaborate with the team to ensure accurate representation of products on the website.

·        Update and maintain product details to provide up-to-date information to customers.

7. Website Maintenance and Continuous Improvement:

·        Facilitate day-to-day website changes and improvements to enhance user experience.

·        Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

·        Good to have IT background.

Experience:

·        2 to 3 years of experience as a Project Coordinator role.

·        Experience in IT sector is must.

Skills:

·        Clearly articulate ideas and project requirements.

·        Foster open and transparent communication within the project team.

·        Prioritize tasks and manage time efficiently.

·        Handle multiple tasks simultaneously without compromising quality.

·        Be proactive in identifying potential problems and addressing them promptly.

·        Navigate unforeseen challenges with flexibility and resilience.

·        Ensure accuracy in project documentation and data management.

About Kanerika 

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

1. Best Place to Work 2023 by Great Place to Work®
2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today
3. NASSCOM Emerge 50 Award in 2014
4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture
5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India). 

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for an experienced AEM Backend Developer to join our digital platforms team. The ideal candidate will have strong backend development skills in Java (primary) and/or Python, along with proven experience in designing and building scalable, maintainable Adobe Experience Manager (AEM) solutions. This role will focus on implementing backend logic, custom workflows, integrations, and supporting content management features.

Key Responsibilities:

• Design, develop, and maintain AEM-based backend solutions, components, and templates.
• Develop custom AEM Sling models, servlets, services, and OSGi components.
• Build and integrate RESTful services and APIs to support frontend and third-party systems.
• Work closely with frontend developers and AEM content authors to support dynamic content delivery.
• Develop automation scripts using Java/Python for data handling, deployment, and reporting needs.
• Implement AEM workflows, user permissions, and version control for content.
• Troubleshoot and resolve technical issues in AEM environments.
• Optimize AEM performance, scalability, and security configurations.

What You’ll Bring:

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• Proven experience delivering high-quality web applications.

Mandatory Skills

• 3+ years of experience in AEM backend development.
• Strong hands-on experience with Java, OSGi, Sling, and JCR.
• Experience with Python for backend scripting, automation, or integration tasks.
• Knowledge of AEM architecture including dispatcher, replication agents, and workflows.
• Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components.
• Understanding of REST APIs, JSON/XML data handling.
• Familiarity with Maven, Git, Jenkins, and Agile development practices

Preferred Skills (Nice to Have):

• Exposure to Adobe Experience Cloud tools like Adobe Target, Analytics, Campaign.
• Working knowledge of cloud-based AEM (Adobe as a Cloud Service) is a plus.
• Basic familiarity with frontend technologies (React/Angular/HTL) is beneficial.

Why join us? 

• Work with a passionate and innovative team in a fast-paced, growth-oriented environment.
• Gain hands-on experience in content marketing with exposure to real-world projects.
• Opportunity to learn from experienced professionals and enhance your marketing skills.
• Contribute to exciting initiatives and make an impact from day one. 
• Competitive stipend and potential for growth within the company.

Employee Benefits

1. Culture:

1. Open Door Policy: Encourages open communication and accessibility to management.
2. Open Office Floor Plan: Fosters a collaborative and interactive work environment.
3. Flexible Working Hours: Allows employees to have flexibility in their work schedules.
4. Employee Referral Bonus: Rewards employees for referring qualified candidates.
5. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.

2. Inclusivity and Diversity:

1. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.
2. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

1. GMC and Term Insurance: Offers medical coverage and financial protection.
2. Health Insurance: Provides coverage for medical expenses.
3. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

1. Company-sponsored family events: Creates opportunities for employees and their       families to bond.
2. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
3. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

1. Company-sponsored outings: Organizes recreational activities for employees.
2. Gratuity: Provides a monetary benefit as a token of appreciation.
3. Provident Fund: Helps employees save for retirement.
4. Generous PTO: Offers more than the industry standard for paid time off.
5. Paid sick days: Allows employees to take paid time off when they are unwell.
6. Paid holidays: Gives employees paid time off for designated holidays.
7. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.

6. Professional Development Benefits:

1. L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.
2. Mentorship Program: Offers guidance and support from experienced professionals.
3. Job Training: Provides training to enhance job-related skills.
4. Professional Certification Reimbursements: Assists employees in obtaining professional      certifications.
5. Promote from Within: Encourages internal growth and advancement opportunities.

Job Description:

Deqode is seeking a skilled .NET Full Stack Developer with expertise in .NET Core, Angular, and C#. The ideal candidate will have hands-on experience with either AWS or Azure cloud platforms. This role involves developing robust, scalable applications and collaborating with cross-functional teams to deliver high-quality software solutions.

Key Responsibilities:

• Develop and maintain web applications using .NET Core, C#, and Angular.
• Design and implement RESTful APIs and integrate with front-end components.
• Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality products.
• Deploy and manage applications on cloud platforms (AWS or Azure).
• Write clean, scalable, and efficient code following best practices.
• Participate in code reviews and provide constructive feedback.
• Troubleshoot and debug applications to ensure optimal performance.
• Stay updated with emerging technologies and propose improvements to existing systems.

Required Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 years of professional experience in software development.
• Proficiency in .NET Core, C#, and Angular.
• Experience with cloud services (either AWS or Azure).
• Strong understanding of RESTful API design and implementation.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications:

• Experience with containerization tools like Docker and orchestration platforms like Kubernetes.
• Knowledge of CI/CD pipelines and DevOps practices.
• Familiarity with Agile/Scrum methodologies.
• Strong communication and interpersonal skills.

What We Offer:

• Competitive salary and performance-based incentives.
• Flexible working hours and remote work options.
• Opportunities for professional growth and career advancement.
• Collaborative and inclusive work environment.
• Access to the latest tools and technologies.

Required Skills:

• Experience in systems administration, SRE or DevOps focused role
• Experience in handling production support (on-call)
• Good understanding of the Linux operating system and networking concepts.
• Demonstrated competency with the following AWS services: ECS, EC2, EBS, EKS, S3, RDS, ELB, IAM, Lambda.
• Experience with Docker containers and containerization concepts
• Experience with managing and scaling Kubernetes clusters in a production environment
• Experience building scalable infrastructure in AWS with Terraform.
• Strong knowledge of Protocol-level such as HTTP/HTTPS, SMTP, DNS, and LDAP
• Experience monitoring production systems
• Expertise in leveraging Automation / DevOps principles, experience with operational tools, and able to apply best practices for infrastructure and software deployment (Ansible).
• HAProxy, Nginx, SSH, MySQL configuration and operation experience
• Ability to work seamlessly with software developers, QA, project managers, and business development
• Ability to produce and maintain written documentation

Job Title: Python Django Microservices Lead

Job Title: Django Backend Lead Developer

Location: Indore/ Pune (Hybrid - Wednesday and Thursday WFO)

Timings - 12.30 to 9.30 PM

Experience Level: 8+ Years

Job Overview: We are seeking an experienced Django Backend Lead Developer to join our team. The ideal candidate will have a strong background in backend development, cloud technologies, and big data

processing. This role involves leading technical projects, mentoring junior developers, and ensuring the delivery of high-quality solutions.

Responsibilities:

Lead the development of backend systems using Django.

Design and implement scalable and secure APIs.

Integrate Azure Cloud services for application deployment and management.

Utilize Azure Databricks for big data processing and analytics.

Implement data processing pipelines using PySpark.

Collaborate with front-end developers, product managers, and other stakeholders to deliver comprehensive solutions.

Conduct code reviews and ensure adherence to best practices.

Mentor and guide junior developers.

Optimize database performance and manage data storage solutions.

Ensure high performance and security standards for applications.

Participate in architecture design and technical decision-making.

Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field.

8+ years of experience in backend development.

8+ years of experience with Django.

Proven experience with Azure Cloud services.

Experience with Azure Databricks and PySpark.

Strong understanding of RESTful APIs and web services.

Excellent communication and problem-solving skills.

Familiarity with Agile methodologies.

Experience with database management (SQL and NoSQL).

Skills: Django, Python, Azure Cloud, Azure Databricks, Delta Lake and Delta tables, PySpark, SQL/NoSQL databases, RESTful APIs, Git, and Agile methodologies

• A champ in Data Structures, Algorithms, Object-Oriented Design, Analysis, Multi-threading, Design patterns, and other computer science concepts.
• Developing and managing applications for new features and enhancement in full-stack
• A proven technical leader within an Agile development environment
• Experience in delivering full-stack solutions across multiple technologies.
• Able to showcase work involving low latency concurrent and distributed systems/applications.
• Able to multi-task and work in a cross-cultural geographically distributed environment.
• Proactive, self-starter, and hands-on with multiple upcoming technologies.
• Managing our Engineering team - coach them, advocate for them, and productive.
• Providing technical leadership and being accountable for the technical decisions made by your team, with a focus on performance, scalability, privacy, and security.
• Work closely with Product, Design, and Manager to create a meaningful vision and roadmap for the team, towards delivering impactful work and a successful outcome.

http://cliff.ai/">Cliff.ai is the world's leading business observability platform. It is a complete paradigm shift in the way companies monitor their business processes.

We are a small team - based across London and Indore - with a big vision and are growing rapidly. We’re a Techstars company, and are backed by some of London’s biggest VCs. We have been awarded UK’s ‘Startup of the Year’ and also featured by Forbes as a startup 'set to blaze a trail'.

http://Cliff.ai">Cliff.ai recently got acquired by https://gtmhub.com/">Gtmhub- the world’s best business
orchestration platform, powered by the proven OKR methodology. They support over 500,000 users across 75 countries and 1,000+ organizations including Red Hat, Adobe, Societe Generale, and TomTom.

A smart, multi-talented product designer who has an eye for design and possesses a “design thinking” mindset in putting yourself in the users’ shoes. The ideal candidate will be highly creative and strongly self-motivated; has deep experience in making a product more intuitive and in reducing the steps needed for users to achieve desired tasks.

They will work closely with engineering, product, and business folks to find elegant but practical solutions to design challenges. They'll provide and own the visual direction.

• Own the design cycle - right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers.
• Collaborate with product and engineering teams on product iterations to enhance the overall product experience. Together, you’ll solve problems and come up with solutions that delight our customers.
• Establish and promote design guidelines, best practices and standards.
• Research functionalities and features needed for the app and come up with ideas that can improve the product.
• Conduct competitor UX design analysis, and keep abreast of competitor products and industry design trends.
• Rapidly produce multiple concepts and prototypes; knowing when to apply pixel-perfect attention to detail, and when to make low-fi sketches and prototypes and familiarity with SAAS platform.
• Modify and revise existing designs to meet customer expectations.

• Expert with design tools (e.g. Sketch, Adobe XD, Figma) to design wireframes and high-fidelity interactive prototypes.
• Can create pixel-perfect visual designs with a strong sense of aesthetics, especially font pairings, typography and spacing.
• Has stronghold on common UX patterns, UI -Patterns.
• Aware of emerging technological trends and understand their impact on design.
• You can work independently and have high ownership of getting things done. You take the lead in discovering problems and execution.
• (Bonus) Have a good understanding of data visualization techniques/tools. (How to show data effectively to the customers).
• (Bonus) Are good with animation, micro-interactions, illustration and or just a curious mind for new tools and platforms.
• (Bonus) Have experience of working in a startup environment where things are fast-paced and priorities are ever-changing.

• Attractive pay and bonus scheme.
• Lunch is on us!
• Quarterly bonus opportunities (up to 25%)
• Employer-covered supplementary medical insurance
• Access to 5,000+ Udemy courses for ongoing learning and development
• Stock option opportunities
• MAC or PC of your choice
• Flexible working hours and leave policy.
• A truly flexible, trust-based, performance-driven work culture.
• A young and passionate team building elegant products with intricate technology for the future of retail and e-commerce. Our average age is below 25!

• That you relocate to Indore.

About the company

Anaxee Digital Runners is building India's largest last-mile verification & data collection network of Digital Runners (shared feet-on-street, tech-enabled) to help Businesses & Consumers reach remotest parts of India, on-demand.

We are already serving 11000 pin codes (57% of India) | Website: www.anaxee.com

https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand the goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8

Job Location: Indore | Full Time | Experience: 0-3 Years | Salary ∝ Expertise | Rs.1.8L ~ Rs.3.6L |

Job Role:

We are looking for a fact finder Project Manager (Operations)/Operations Analyst to join our team. This role requires you to be a tech-savvy Project Manager to execute various projects being executed by the company. You need to understand customer requirement, evaluate whether the project can be executed by the company, planning for resources required to complete a project, finding team members to suit the project and ensure project delivery. You’ll be an exceptional problem solver and take responsible actions in ensuring the company’s productivity, and requirements.

Responsibilities:

• Identifying customer requirements by interviewing customers; understanding the scope of work
• Identifying resources on the basis of the requirements of the project-in-hand. 
• Design process based on the scope of work in a work-flow chart and diagram and establish performance parameters
• Create quality check parameters.
• Train the internal team on the process and QC. Prepare training and communication material for all resources aligned for the project
• Ensuring the performance and effectiveness of the project and finding the corrective measures in case of any deviation.
• Monitor QC parameters. 
• Reporting to the customer on a daily basis, solving any queries. Making sure project timelines are met.
• Following up with customers and getting feedback.

Requirement:

• 0 to 3 or more years of experience as a Business/Operations Analyst or similar role.
• A people friendly person with organizational, leadership and management skills 
• Ability to think creatively and solve the problem
• Hands-on in MS Excel and any other data analytics would be a plus
• Education: B.E./B.Tech/B.CA/IT/BBA (Operations) and above | MBA (added advantage)
• Problem Solver and Project Management Skills who can build Client Relationships
• Who possess Networking and technical zeal 
• Fact-based management to drive https://en.wikipedia.org/wiki/Decision_making">decision making
• Tech Savvy
• Good Communication Skills in English & Hindi

What we offer:

• Great working atmosphere in a comfortable office.
• And an opportunity to get associated with a fast-growing VC funded startup.