11+ Know your customer Jobs in Chandigarh | Know your customer Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

 Hiring: Senior Executive – Purchase (Cosmetics Industry)

📍 Location: Panchkula

🕒 Experience: 3–4 Years

We're looking for a Senior Executive – Purchase to join our dynamic team in Panchkula.

🔍 Key Responsibilities

- Source and procure high-quality raw materials for cosmetic, skincare, and haircare products

- Build and maintain strong relationships with suppliers and vendors

- Negotiate pricing, contracts, and delivery timelines

- Monitor inventory levels and ensure timely replenishment

- Collaborate with R&D and production teams to align purchasing with product development

- Maintain accurate records and reports using Excel

✅ Requirements

- 3–4 years of core experience in purchasing within the cosmetic/skincare/haircare industry

- Excellent knowledge of raw materials used in personal care products

- Strong negotiation and vendor management skills

- Proficiency in Microsoft Excel

- Effective communication and interpersonal skills

🚀 Hiring: E-Commerce Executive (Senior/Junior)

📍 Location: Chandigarh | 🕒 Experience: 3–5 Years | 💼 Full-time, Permanent

We’re looking for an enthusiastic E-Commerce Executive to manage and scale our online sales across leading e-commerce marketplaces like Amazon, Flipkart, FirstCry, BigBasket, Grofers, Nykaa, Purplle, Myntra and more.

🔍 Key Responsibilities

• Manage online sales operations across multiple e-commerce portals.
• Handle cataloguing, listings (A+, variations), order processing and account health.
• Develop strategies for sales growth, visibility, combos & discount planning.
• Coordinate with logistics & warehouses for smooth stock availability.
• Work closely with category managers & marketplace agencies for product visibility.
• Analyze data to forecast demand and avoid stockouts.
• Drive 360° operational efficiency from listings to dispatch.

🎯 Requirements

• Graduate/Postgraduate (any discipline).
• 3–5 years of experience in e-commerce sales management.
• Strong knowledge of cataloguing, account health & portal operations.
• Excellent communication & problem-solving skills.

🌟 Perks & Benefits

• Paid time off & sick leave
• Leave encashment
• Provident Fund
• Fixed Day Shift (Work From Office – Chandigarh)

Key Responsibilities:

• Lead and manage the legal department.
• Provide legal advice to the board, senior management, and various departments on corporate matters.
• Draft, review, and negotiate commercial contracts, agreements, and other legal documents.
• Ensure the company complies with all applicable laws, regulations, and industry standards.
• Represent the organization in legal proceedings, arbitrations, or negotiations; manage external legal counsel when required.
• Monitor changes in legislation and assess their impact on the business.
• Handle legal aspects of mergers, acquisitions, partnerships, and other strategic deals.
• Manage legal risks and develop policies and procedures to reduce potential exposure.

Requirements:

• Bachelors or Master’s degree in Law (LLB/LLM).
• Minimum 8-10 years of relevant experience, preferably with exposure to corporate and commercial law.
• Strong leadership, negotiation, and analytical skills.
• Excellent written and verbal communication skills.
• Proven ability to work in a fast-paced, dynamic environment and support business growth while ensuring legal integrity.

• Familiarizing yourself with all products and services offered by our company.
• Good hands on experience to work on portals - #Upwork, #guru #freelancer
• Good knowledge of IT technologies .
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.

Business Development Executive Requirements:

• Degree in marketing, business administration, or similar.
• Extensive sales experience.
• Intuitive and insightful, particularly regarding human behavior.
• Ability to generate revenue by identifying pain points and suggesting suitable products or services.
• Neat, well-groomed appearance.
• Great networking skills.
• Excellent written and verbal communication.
• Resourceful, with outstanding research skills.
• Emboldened by challenges.

• Develop, implement, and maintain applications developed around the Shopify/Shopify Plus platform.
• Knowledge of Ajax, Liquid, HTML, CSS, JS, JQuery is mandatory requirements.
• Knowledge for Wordpress Theme customization, Plugins installation.
• Answer various questions from our clients and attend the solution delivery meetings with the team.
• Contribute to quality control activities with the team.
• Take part in the improvement of standards within the Shopify practice.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.

Discover a virtual world of possibilities where technology meets imagination and experts are designing Innovative, Interactive and Immersive solutions.

Desired Candidate Profile