11+ Know your customer Jobs in Chandigarh | Know your customer Job openings in Chandigarh

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

• Must have knowledge of at least two PHP frameworks out of Laravel, Cakephp, CodeIgniter and YII.
• Must have basic knowledge of HTML, CSS, JavaScript and jQuery.
• Knowledge of CMS architectures like Wordpress, Joomla, Drupal etc. will be an added advantage.
• Knowledge of eCommerce frameworks like WooCommerce, Magento, OpenCart etc will be an added advantage.
• Good knowledge of Object-Oriented Concepts & a strong passion for Software Development.
• Strong Interaction and Design Sense
• Familiarity with LAMP stack (Apache, MySQL and phpMyAdmin)
• Comfortable with SQL and/or Script Programming.
• Experience in Designing & Developing Database in MySQL is a MUST.

Trueline Media is a dedicated corporate Video production and Marketing company. Trueline Media was incepted to fulfill the growing demands of B2B clients. We serve customers from broad industry verticals like Manufacturing, Technology, Agritech, Healthcare, Pharma, Fintech, AI and others in various countries like India, the US, Europe, Japan, Australia and Singapore. Our videos include Corporate films, Explainer videos, Case studies, Success stories, Product demos, Factory walk-throughs, Leadership monologues and many more.  

Trueline Media offers a dynamic and exciting work environment emphasizing collaboration, coordination, and a generous amount of chill. We cater to organizations ranging from startups to large global brands like Hitachi, JSW, Stylam, SKF, Sun Pharma and many others. 

We are looking for a competitive, passionate and trustworthy Sales Executive to lead our expansion efforts in the Tricity and surrounding areas of Punjab.  

To be successful as a sales executive you should be an inspired self-starter and able to drive sales growth. Ultimately, a top-notch sales executive should be able to build a rapport with customers and close sales. 

Roles and Responsibilities: 

• Researching industries (manufacturing, IT, healthcare etc.) for video marketing needs and challenges. 
• Curating a database of potential companies, categorizing them by potential for collaboration.  
• Proactively engaging potential clients, arranging meetings, and assessing their video production needs.  
• Creating tailored proposals, estimates, and sales quotes for clients.  
• Maintaining and enhancing relationships with existing clients, and identifying upsell opportunities. 
• Presenting Trueline Media's video services, showcasing expertise and track record.  
• Delivering persuasive sales pitches, emphasizing video marketing's value.  
• Identifying growth opportunities and strategies for expanding the client base.  
• Managing an organized lead database, keeping it up to date.  
• Leveraging personal and industry contacts to identify potential leads.  
• Coordinating with internal teams to convert leads into clients, and sharing necessary information.  
• Developing a robust follow-up strategy to keep prospects engaged. 

Required skill set, Qualifications and other parameters: 

• Bachelor's or master's degree with a concentration in Marketing, Promotions, Advertising, Sales, Communication, Business Management or a similar field. 
• Proficiency in English. 
• Excellent knowledge of MS Office. 
• Fast learner and quick thinker. 
• Self-motivated and goal-oriented, desire to deliver results. 
• Aptitude in creating and delivering attractive presentations. 
• Ability to adapt and grow in a competitive environment. 
• Excellent written and verbal communication skills. 
• Strong time management and ability to meet deadlines. 

Perks & Benefits: 

• Flexible work schedule.  
• Five Days working. 
• Competitive salary. 
• Professional development opportunities are available. 

Required Experience: 3-4 years.

For more details about us, please visit the following links: 

www.truelinemedia.com

https://vimeo.com/showcase/truelinemedia 

www.youtube.com/truelinemedia 

·       Lead generation and developing new business for your assigned territory.

·       Educating the clients about new media and convincing them to advertise their product using Eco-friendly media.

·       Scheduling meeting with prospective clients and drive them for generating business.

·       Handling sales process end to end from pitching to client retention.

·       Candidate shall be well aware of retail and corporate clients in the assigned territory.

·       Develop a thorough understanding of key client’s needs and requirements and preparing customized solutions.

·       Negotiating contracts with clients and meeting established deadlines for the fulfillment of each client's long-term goals.

·       Playing an integral role for the effective on-boarding of new clients.

·       Dealing with clients and efficiently handling their queries.

·       Serve as contact point for key customers and internal teams.

·       Suggest solutions that answer client needs and wants.

·       Demonstrating good communication, presentation, selling and deal closing skills.

·       Driving Business for the company and client retention will be the core expertise.

Experience with Microsoft Exchange Server and Office365. 

  Working experience in VMWare/Hyper-V.

  Working knowledge of Firewalls, VPN Technologies, Network routers, Wi-Fi Access points, Port forwarding

  Sound understanding of DNS, DHCP, Active Directory servers.

  Excellent troubleshooting and analytical skills.

  Hands-on experience on Backups

  Desktop troubleshooting experience

  hands-on experience on Firewalls.

• Being involved in setting up and strengthening a distribution network (Super-stockiest & Distributors) at the areas mentioned above respectively.
• Leading the initiative of launching the products in the geographical areas mentioned above and initiate BTL activities for better placement of the products.
• Involving sales promotion, merchandising to boost the secondary sales.
• Studying the market potential and suggest recruitment of DSM at the respective location to improve the market penetration.
• Ensuring that products are available in all the major retail outlets.
• Effectively managing the team and ensure high ratio of Productive sales calls.
• Motivating, and empowering the sales representatives for increased productivity by working with them on a regular basis and creating synergy amongst the team.

What you need to have: