11+ Know your customer Jobs in Chandigarh | Know your customer Job openings in Chandigarh
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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
About the Role
We are hiring a Printer Sales & Support Executive to handle inbound/outbound customer interactions for USA & Canada-based clients. The ideal candidate should have a blend of sales skills, printer knowledge, and basic IT/OS troubleshooting abilities.
You will be responsible for printer sales, upselling, customer support, remote troubleshooting, and coordinating onsite visits when required.
This is a US process role, so night shift availability is mandatory.
Key Responsibilities
Sales & Upselling
- Respond to customer inquiries and recommend the right home or business printers.
- Promote compatible cartridges, toners, AMC plans, and related accessories.
- Achieve monthly sales and revenue targets.
- Provide product comparisons (HP, Canon, Brother, Epson, etc.) and guide customers in selecting the best solution.
- Handle inside sales via phone, email, chat, and CRM.
Technical Support
- Provide remote troubleshooting for printer issues (USB/WiFi connection, driver installation, print quality, paper jam, etc.).
- Assist in setting up printers on Windows, macOS, and mobile devices.
- Guide customers through warranty processes, replacements, and repairs.
- Coordinate onsite technician visits when required (USA/Canada customers).
- Document all support interactions in CRM/ticketing tools.
Customer Handling
- Maintain strong communication with clients, ensuring quick resolution and high satisfaction.
- Work professionally with international clients (USA & Canada).
- Handle both sales and support conversations with confidence.
Required Skills
Technical Skills
- Good understanding of HP Printers (Inkjet, LaserJet, All-in-One).
- Basic knowledge of Canon, Epson, Brother, and other brands.
- Knowledge of home and office printer troubleshooting.
- Understanding of computer operating systems (Windows, macOS).
- Ability to guide customers through installations and configurations remotely.
Sales Skills
- Strong persuasion and communication skills.
- Ability to upsell relevant printer products and services.
- Comfortable handling inbound and outbound calls.
Soft Skills
- Excellent English communication.
- Problem-solving mindset.
- Ability to adapt to US/Canada work culture.
- Willingness to work night shifts.
Preferred (Good to Have)
- Experience in US/Canada tech-support or BPO processes.
- Knowledge of ticketing tools (Freshdesk, Zendesk, Zoho Desk).
- Experience selling hardware or IT services.
- Understanding of remote diagnostic tools.
Shift Details
- US Shift – Night Shift Required (India Time)
- 5 or 6-day work week (customizable as per your company policy)
Why Join Us?
- Work with international customers (USA & Canada)
- Fast-growing IT & services company
- Performance-based incentives
- Opportunity to grow into Team Lead / Sales Manager roles
- Friendly work culture with strong learning opportunities
Compensation
- ₹15,000 – ₹60,000 per month depending on experience
- Incentives based on sales performance
Application Requirements
- Updated resume
- Immediate joiners preferred
- Willingness to work night shifts
Job Description – Business Development Executive / Associate
Location: Zirakpur (On-site)
Experience: 3 Months – 3 Years
Job Type: Full-Time
Industry: Recruitment / Executive Search
About the Role
We are looking for a Business Development Executive / Associate to join our team at Corporate Stalwarts. The role involves generating new business opportunities, building client relationships, and driving revenue growth.
Key Responsibilities
- Identify and approach potential clients across industries
- Build and maintain strong client relationships
- Manage lead generation, proposals, and negotiations
- Take ownership of client accounts and ensure satisfaction
- Achieve sales targets and contribute to business growth
Requirements
- Graduate / Postgraduate (BBA, MBA, Commerce, or related fields)
- 3 months to 3 years of experience in Sales / Business Development / Client Acquisition
- Excellent communication & negotiation skills
- Proficiency in MS Excel, Google Sheets, LinkedIn
- Goal-oriented and self-driven
What We Offer
- Competitive Salary + Attractive Incentives
- Career growth path (BD Executive → BD Head)
- Exposure to top corporate clients
- Mentorship and learning opportunities
- Familiarizing yourself with all products and services offered by our company.
- Good hands on experience to work on portals - #Upwork, #guru #freelancer
- Good knowledge of IT technologies .
- Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
Business Development Executive Requirements:
- Degree in marketing, business administration, or similar.
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behavior.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Neat, well-groomed appearance.
- Great networking skills.
- Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.
Job Title: Email Marketing Trainee (Fresher)
Location: Chandigarh (Hybrid)
Salary: Upto ₹15,000 per month
Company: Excelohunt Infotech
About Us:
Excelohunt Infotech is a dynamic IT company focused on providing personalised digital strategies that drive business growth. We operate in 26+ countries, leveraging our global presence to deliver cutting-edge solutions to our clients. We prioritise building meaningful connections between brands and their customers through innovative digital marketing solutions. As part of our growth, we are looking for creative and driven Email Marketers to join our team. If you're passionate about digital marketing and eager to kick-start your career in a collaborative and fast-paced environment, we’d love to hear from you.
Roles & Responsibilities:
- Identify target audience and grow email lists.
- Design and implement direct email marketing campaigns.
- Proofread emails for clarity, grammar, and spelling.
- Ensure mobile-friendly email templates.
- Write newsletters featuring all company updates.
- Upgrade email templates using graphics, personalization, and advanced features.
- Ensure prompt and accurate communication with clients via email to minimise unsubscribes.
- Create and secure email databases for lead generation.
- Report on sales revenue generated from email marketing efforts.
Requirements:
- Education: Recently completed a bachelor's degree in Marketing, Communications, or a related field.
- Interest in Digital Marketing: Demonstrated passion for digital marketing through coursework, internships, or extracurricular activities.
- Knowledge of Marketing Concepts: Basic understanding of digital marketing concepts such as social media, email marketing etc.
- Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Communication Skills: Strong written and verbal communication skills.
- Attention to Detail: Excellent attention to detail and organisational abilities.
- Ability to Multitask: Able to prioritise tasks in a fast-paced environment.
- Teamwork: Ability to collaborate effectively within a team environment.
- Proactive Attitude: Self-motivated with a willingness to learn and grow.
Perks & Benefits:
- 5 working days.
- Day shift.
- Fixed shifts & fixed week off.
- International Exposure
- Fantastic work culture.
- Paid leaves.
Why Join Us?
- Opportunity to work in a fast-growing digital marketing field.
- Collaborative and supportive team environment.
- Gain hands-on experience and grow in your digital marketing career.
- Hybrid work model with flexibility.
Roles and Responsibilities
- Have to attend Walk in Customers and convert into sales.
- Have to manage ground level team
- Submit timely reports
Requirements-
For Female Candidates:
- Good Communication
- Should be presentable
- Language proficiency should be Hindi and English both
For Male Candidates:
- Must have good communication
- Must be presentable
- Must have driving license
- Must be able to drive both automatic and manual cars
PHP
Laravel- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
Java
Python
Javascript
Amazon Web Services (AWS)Technical
- Own and Lead solution architecture of engineering solutions from product conception to launch involving a variety of technologies including but not limited to Core Java, Hibernate, Spring, AWS, MySQL, Oracle, No-SQL, Angular, Bootstrap, Apache CXF, Apache Lucene, Web Services (REST AND SOAP), AJAX, Dimension modeling, machine learning, data analytics etc. and ensure that the implemented solutions align with and support business strategies and requirements.
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Perform Technical feasibility; drive shaping up the product through its life cycle to ensure scalability, performance, security & compliance standards.
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Drive technical issues to closure with problem solving skills and ready to do hands on work.
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Collaborate with delivery, engineering, quality, support, experience, program, and
infrastructure partners to achieve goals.
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Support new opportunities of growth and continuous improvement through lateral and
creative thinking
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Stay updated of new technologies and of changes in technologies that affect back-end and
front-end web development
Management
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Accountability for architecture, product excellence, decision-making, client communications,
and solution outcomes.
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Foster, facilitate, and furnish, timely decision-making across a broad network of
stakeholders, delivery partners, and operational teams.
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Coach and develop a team of outstanding individuals providing product engineering
development and support solutions.
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Build strong relationships with key business stakeholders across multiple business units and
be their trusted advisor.
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Help management establish processes and standards.
Skills & Qualifications Required:
-
**Should have scored 70% & above in 10th and 12th grade.
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A Minimum of a Bachelor’s degree in Computer Science or related software engineering
discipline, or equivalent
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15+ years in technical development and solution architecture for enterprise applications and
experience of working on full stack.
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Strong self-driven individual who can lead in a fast paced complex environment,
demonstrate problem solving skills in varied situations and take decisions taking all
stakeholders along.
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Thought leadership, curiosity of business and engineering processes and drive to keep in
pace with the new and emerging trends, technologies and innovations.
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Ability to manage partnerships with all areas and members of the business as well as all
levels of the organization.
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Excellent spoken and written communication with the ability to present complex ideas in a
clear, concise fashion to technical and non-technical audiences.
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Ability to lead from the front, willingness to be hands-on to get down and work with team to
understand and resolve problems.
Good to have:
-
Experience building or managing distributed systems.
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Knowledge of data analytics and machine learning.
-
Experience in the Fintech domain.
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Experience with Agile/Scrum development methodologies
PHPLaravel
CodeIgniterQualifications and Skills
- Strong knowledge of Core PHP, Shopify, Magento.
- Good knowledge of any PHP framework ( CodeIgniter and CakePHP )
- Hands-on experience one PHP framework
- Good analytical & communication skills.
- Must be proficient in PHP, MySQL, CSS, HTML, Javascript, AJAX, XML
- Should have excellent written communication skills (English)
- Must have the capacity to work independently and also as a part of a team
- Must have dedication and commitment towards work.
LaravelPHPCodeIgniter
NodeJS (Node.js)- Strong command on MVC design pattern and PHP Frameworks (Laravel, CodeIgnitor, Symphony etc.)
- Strong command over JavaScript Frameworks like jQuery, AngularJS, NodeJS, Jqeurymobile, React.
- Must have hands-on experience with complex MySQL queries and database management.
- Strong working knowledge of open source platforms like WordPress, Drupal, OpenCart, ZenCart, Magento, Magento2, etc.
- Excellent understanding of site development, application layouts and portals.
- Excellent knowledge of Cross Browser Compatibility for XHTML/CSS, W3C validated.
- Strong working knowledge of parsing XML documents.
- Experience with back-end development (LAMP stack).
- Knowledge of relational database management systems, SQL and MongoDB
1. GIT or SVN experience
2. RESTful API design and development
3. Laravel Framework
- Deep understanding of the Laravel framework and their toolset
- Comfortable working with the Laravel Service Container and dependency injection
- Capable of writing Artisan CLI commands and working with message queuing
- Accomplished architecting a Laravel web application from start to finish
Prefered Candidates with mentioned below Skills:
- Dev Ops - AWS, Linux/Bash, Apache2, Nginx, Docker/Vagrant/Virtual Servers
- PHP Core - PHP 5, PHP 7, MySQL
- PHP Tooling - Xdebug, Composer, PHP-CS, PSR2 Coding Standards
- Front End - NPM/Yarn, Webpack, React/Angular/Vue, Bootstrap/Reactive Design
- Tooling - Version Control (git)
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