cognos developer

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

Job Summary

We are seeking a skilled Mainframe Developer with strong experience in COBOL, JCL, DB2, and VSAM. The ideal candidate will be responsible for developing, enhancing, maintaining, and supporting enterprise mainframe applications while ensuring high performance, reliability, and quality.

Key Responsibilities

• Develop, maintain, and enhance mainframe applications using COBOL.
• Create and modify JCL for batch processing and job scheduling.
• Design, develop, and optimize DB2 databases, SQL queries, and stored procedures.
• Work with VSAM datasets, including KSDS, ESDS, and RRDS.
• Analyze business requirements and translate them into technical solutions.
• Perform unit testing, integration testing, and support user acceptance testing (UAT).
• Troubleshoot production issues and provide timely resolutions.
• Participate in code reviews and ensure adherence to coding standards.
• Collaborate with business analysts, testers, and cross-functional teams.
• Prepare technical documentation and maintain application support documentation.

Required Skills

• Strong programming experience in COBOL.
• Good knowledge of JCL and batch processing.
• Hands-on experience with DB2, SQL, and database performance tuning.
• Experience with VSAM file structures and file handling.
• Knowledge of CICS and IBM z/OS is an advantage.
• Familiarity with source control and change management tools such as Endevor or Changeman.
• Strong analytical and problem-solving skills.
• Good verbal and written communication skills.

Responsibilities:

• Designing and implementing fine-tuned production ready data/ML pipelines in Hadoop platform.
• Driving optimization, testing and tooling to improve quality.
• Reviewing and approving high level & amp; detailed design to ensure that the solution delivers to the business needs and aligns to the data & analytics architecture principles and roadmap.
• Understanding business requirements and solution design to develop and implement solutions that adhere to big data architectural guidelines and address business requirements.
• Following proper SDLC (Code review, sprint process).
• Identifying, designing, and implementing internal process improvements: automating manual processes, optimizing data delivery, etc.
• Building robust and scalable data infrastructure (both batch processing and real-time) to support needs from internal and external users.
• Understanding various data security standards and using secure data security tools to apply and adhere to the required data controls for user access in the Hadoop platform.
• Supporting and contributing to development guidelines and standards for data ingestion.
• Working with a data scientist and business analytics team to assist in data ingestion and data related technical issues.
• Designing and documenting the development & deployment flow.

Requirements:

• Experience in developing rest API services using one of the Scala frameworks.
• Ability to troubleshoot and optimize complex queries on the Spark platform
• Expert in building and optimizing ‘big data’ data/ML pipelines, architectures and data sets.
• Knowledge in modelling unstructured to structured data design.
• Experience in Big Data access and storage techniques.
• Experience in doing cost estimation based on the design and development.
• Excellent debugging skills for the technical stack mentioned above which even includes analyzing server logs and application logs.
• Highly organized, self-motivated, proactive, and ability to propose best design solutions.
• Good time management and multitasking skills to work to deadlines by working independently and as a part of a team.

• Strong Product Designer profile, with both UI and UX works for B2C Products
• Mandatory (Experience 1) - Must have a 3+ YOE in end-to-end Product Design, including UX work like UX Research, User Persona, Workflows
• Mandatory (Experience 2) - Expertise in tools like Figma, Sketch, Adobe XD, and others to create high-fidelity wireframes and prototypes
• Mandatory (Portfolio) - Must have a strong portfolio of UI/UX of Good B2C products. Portfolio must show detailed case studies including Wireframing, Prototype, Interaction Design and Visual Designs
• Mandatory (CTC) - The CTC breakup offered will be 80% fixed, and 20% variable, as per Company policy.

java developer,You will design and develop high-quality scalable microservices in a cloud environment.

● You will be required to quickly perform POCs to evaluate different tools, technologies or products.

● You will proactively be learning and adopting the industry best practices of software development.

● You will raise the bar on quality, testability and performance of the module.

● You will be collaborating with other team members and stake-holders for the delivery. skills - java , system design, microservices, aws, springboot, cloud.

Job description

Company Description

Maxify Digital is the world's #1 AI-Powered Salesforce Bespoke Platform. With just a click away, our AI-enabled digital platform matches you to a Salesforce Expert ready to transform your Salesforce CRM. We offer a hassle-free experience with no lengthy SOW and no hiring hassle, providing you with customized solutions without any strings attached.

Role Description

This is a full-time on-site role as a Business Development Executive located in Noida. As a Business Development Specialist, you will be responsible for lead generation, market research, customer service, and effective communication with clients. You will work to identify and develop new business opportunities, build and maintain relationships with clients, and contribute to the overall growth of the company.

Qualifications

Minimum 3 years experience required in software sales

Analytical Skills, Market Research, and Lead Generation

Strong communication and interpersonal skills

Excellent customer service abilities

Experience in business development or sales

Strong problem-solving abilities

Ability to work independently and in a team

Proficiency in Salesforce CRM is a plus

Bachelor's degree in Business, Marketing, or related field

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

We are looking for skilled Full stack Developer to join our team. The successful candidate will be responsible for developing, maintaining, and scaling our server-side application logic using Python and related frameworks. As a full-stack developer, you will work closely with front-end developers, data scientists, and project managers to develop scalable and reliable software solutions.

Responsibilities:

Developing and maintaining server-side application logic using Python and related frameworks

Designing and implementing APIs and web services using RESTful principles

Collaborating with front-end developers to integrate user-facing elements with server-side logic

Designing and implementing efficient database schemas and queries

Developing and maintaining automated testing and deployment pipelines

Ensuring high performance and scalability of software applications

Having knowledge of Node.js will be added advantage

Troubleshooting and debugging software issues

Staying up-to-date with emerging trends and technologies in backend development

Requirements:

Strong experience with Python and related frameworks such as Flask, Django, or Pyramid

Proficient understanding of SQL and NoSQL databases

Experience with AWS or other cloud platforms

Familiarity with version control systems such as Git

Excellent problem-solving and debugging skills

Strong communication and collaboration skills

Ability to work in a fast-paced, collaborative environment

If you are a passionate Backend Python Developer with a strong desire to work on complex, challenging problems, we encourage you to apply.

We are searching for a highly-creative Digital Marketing Manager to lead our marketing team. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence locally while also increasing brand loyalty and awareness.

• Design and oversee all aspects of our digital marketing department including our marketing database, email, and display advertising campaigns.
• Develop and monitor campaign budgets.
• Plan and manage our social media platforms.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Coordinate with advertising and media experts to improve marketing results.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with your team to brainstorm new and innovative growth strategies.
• Oversee and manage all contests, giveaways, and other digital projects.

• 6+ years of experience doing B2B marketing and driving customer acquisition
• Understanding of online customer acquisition process is essential
• Exposure to social media, product launches, web analytics tools, search engine marketing
• Search Engine Marketing (SEM) and Search Engine Optimization (SEO)
• Excellent communication skills, both written and verbal
• Demonstrated ability to learn pretty much anything quickly
• Very high attention to detail
• A self-starter, capable of working independently

• A completely non-hierarchical working environment to grow exponentially
• Direct working relationship with the Founder & CEO
• Experience in interacting with top global brands.
• Casual office environment

Intro

We are looking for an Software Engineer (SDE1) to join our team and drive the technology growth of our pay later platform. At Rely, we want passionate and talented individuals that want a challenge building the next generation payment products for Millennials across Asia. Together we will build the best products using amazing technology.

What will you do

• Design and implement business critical, high performance large scale services.
• Translate business requirements into scalable and extensible design.
• Coordinate with cross functional teams (Data, UX, QA etc.) on planning and execution.
• Continuously improve code quality, product execution and customer delight.
• Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies.
• Building and managing automated build/test/deployment environments.
• Work with team members on functional and nonfunctional requirements and spread goals across the team.
  
  

What will you need

• 2+ years of hands-on experience with python and a backend framework (ideally django)
• 1+ years Hands-on experience working with Javascript and JS frameworks (Angular, React)
• Hands-on experience in designing, developing, testing and deploying applications large scale applications in any language or stack
• Experience working with high scale distributed systems.
• Practical knowledge of scalable software design.
• Good working knowledge of AWS
• Proficient with APIs, web protocols, OAuth, git.
• Ability to understand and implement Continuous Integration and Continuous Delivery.
• Well versed with Lean methodologies, TDD and Test Engineering and Automation.
• Ability to design and implement low latency RESTful services.
• Willingness to learn new languages and methodologies.

What would be a bonus

• Experience in production environments with large data sets
• Experience in scaling systems to millions of users.
• Work experience in a fast-growth startup
• Experience in DevOps tools but not limited to Docker, Kubernetes
• Experience in Gunicorn and Nginx