11+ Know your customer Jobs in Kochi (Cochin) | Know your customer Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

As a Digital Marketing Trainer, you will design, deliver, and continuously improve training programs that equip learners with hands‑on skills across the digital‑marketing spectrum—SEO, SEM, social media, content marketing, email automation, analytics, and emerging AI‑driven tactics. You will combine real‑world campaign experience with engaging instructional techniques to help students, corporate teams, or career‑changers become job‑ready digital marketers.

Data Delivery Manager is responsible for managing and overseeing the end-to-end delivery of data

solutions, from data architecture and ingestion to processing, analysis, and reporting. This role

ensures that data projects are completed on time, within scope, and aligned with business

objectives. The Data Delivery Manager works with cross-functional teams, including data

engineers, analysts, and other stakeholders, to deliver high-quality data solutions. Key

Responsibilities: Project and Program Management: o Lead and manage the delivery of data-

driven projects, ensuring they are completed on time and within budget. o Develop and maintain

project plans, timelines, and resource allocation. o Monitor project progress and proactively

identify risks, implementing solutions to ensure successful project completion. o Ensure alignment

between data initiatives and business goals, maintaining continuous communication with

stakeholders. Stakeholder Engagement: o Serve as the primary point of contact between business

stakeholders and the data team, translating business requirements into technical specifications. o

Collaborate with business leaders to understand data needs and develop solutions that meet

those needs. o Provide regular updates on project status, risks, and key deliverables to

stakeholders and leadership teams. o Facilitate meetings to gather requirements and

communicate project milestones. Data Strategy & Architecture: o Oversee the design and

implementation of data solutions that support business objectives. o Ensure adherence to data

governance and quality standards throughout the data pipeline lifecycle. o Collaborate with data

architects to define scalable, secure, and high-performance data architectures. o Support data

integration initiatives across different platforms, ensuring smooth and efficient data flow. Team

Leadership and Development: o Manage cross-functional teams of data engineers, analysts, and

other professionals to deliver projects effectively. o Provide leadership and mentoring to team

members, fostering a culture of collaboration, innovation, and continuous learning. o Set clear

expectations, performance goals, and career development opportunities for the team. o Address

and resolve any team challenges, ensuring high levels of productivity and motivation. Quality

Assurance: o Ensure the accuracy, reliability, and quality of data solutions by implementing robust

testing, validation, and review processes. o Develop and enforce data standards, best practices,

and methodologies to ensure consistent, high-quality deliverables. o Drive continuous

improvement initiatives, analyzing past projects and identifying areas for enhancement. Risk

Management and Troubleshooting: o Identify potential risks to project delivery, including data

pipeline issues, resource shortages, or technical blockers, and implement mitigation strategies. o

Troubleshoot and resolve data-related issues and challenges during the project lifecycle.

Reporting and Analytics: o Oversee the creation and maintenance of data dashboards, reports, and

performance metrics. o Ensure that data solutions provide actionable insights for the business,

driving informed decision-making. Experience: o 5+ years of experience in managing programs

related to data management, data engineering, or analytics. o Proven track record in managing

data projects and delivering data solutions in a timely manner. o Experience with data integration,

data warehousing, and data modeling. o Strong understanding of data pipeline management, ETL

processes, and data analytics. Skills: o In-depth knowledge of data management tools and

technologies (e.g., SQL, NoSQL, ETL tools, cloud platforms such as AWS, Google Cloud, or Azure).

o Proficient in project management methodologies (Agile, Scrum, Waterfall). o Strong leadership

and team management skills, with the ability to drive collaboration across different functions. o

Excellent communication skills with the ability to translate complex data-related concepts into

understandable terms for non-technical stakeholders. o Analytical mindset with strong problem-

solving abilities. o Knowledge of data visualization and reporting tools (e.g., Power BI, Tableau,

Looker) is a plus. Certifications: o Project Management Professional (PMP) or Scrum Master

certification (preferred). o Data-related certifications (e.g., AWS Certified Big Data, Google

Professional Data Engineer) are a plus. Preferred Skills: o Experience with big data technologies

(e.g., Hadoop, Spark, Kafka). o Familiarity with machine learning or AI applications related to data

solutions. o Experience with data governance and compliance (e.g., GDPR).

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

Housing.com

Role: Team Manager

Department: Developer Sales

Location: Kochi

Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

What does this role hold for you…??

●       Accountable for maintaining relationships with priority clients.

●       Drive growth through sales planning and precise actualization and sell online space to key accounts.

●       Accountable for data management to ensure 100% coverage in assigned territory and tracking other key parameters.

●       Ensure client management, negotiation & contract development.

●       Handle client acquisition campaigns and generate leads to build a flagship brand for property services in the respective region.

●       Accountable for service delivery and ensuring client retention.

●       Provide market insights and data assessment for the marketing team to launch the right promotional and customer communication initiatives.

●       Map new projects & new builders in designated territories and acquire new projects & builders to ensure coverage across the designated territories.

●       Ensuring efficient Relationship Management with existing clients to ensure 100% coverage of new projects launched by them.

Apply if you have…

·        Worked in a real estate business.

·        Dexterity in creating and delivering presentations.

·        Passion for selling and dexterity in communicating with people at all levels.

• Institute sales : Primary responsibility is to sell to schools and bring them onboard

o Tie up with schools and onboard them so that we can offer the Jodo plan to the parents in the school

o Negotiate and get into commercial agreements with schools

o Upsell our other payment products in the schools

• Stakeholder Management in Schools:

o Enable Jodo to liaison with the schools tied up with, for close to

everything from meeting the parents, to doing events etc.

o Forge a strong relationship with the school management and principal

and be their first port of call on anything to do with finances

• Team Building- Build a high quality sales team and lead it in that city

Do you love building beautiful and functional web applications? Are you comfortable working on both the user-facing side and the server-side? If so, then we want to hear from you!

We are searching for a talented Full Stack Developer to join our growing team. In this role, you will be responsible for the entire development lifecycle of our web projects, from developing user interfaces to building robust back-end systems.

Responsibilities:

• Collaborate with designers to translate UI/UX designs into responsive, interactive, and visually appealing web pages using HTML, CSS, JavaScript, and Bootstrap.
• Develop secure and scalable back-end applications using PHP.
• Build and manage back-end services and integrate front-end elements with server-side logic using PHP.
• Integrate with third-party APIs and CMS like Wordpress and Shopify.
• Write clean, maintainable, and efficient code while adhering to best practices.
• Test and debug code to ensure functionality and performance.
• Collaborate with designers, product managers, and other developers.
• Customize and manage WordPress and Shopify websites, ensuring optimal performance and user experience.
• Troubleshoot and debug issues across the full stack to ensure smooth functionality.
• Stay updated with the latest industry trends and technologies to ensure our solutions remain current and effective.

Qualifications:

• Proven experience as a Full Stack Developer.
• Proficiency in HTML, CSS, JavaScript (including libraries like jQuery or React), and Bootstrap.
• Strong understanding of back-end development concepts like databases and APIs.
• Experience with PHP and familiarity with CMS platforms like Wordpress and Shopify is a plus.
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work independently and as part of a team.
• Knowledge of SEO best practices and website optimization.
• Familiarity with RESTful APIs and AJAX.
• Experience with e-commerce platforms and payment gateway integration.
• Knowledge of database management and SQL.

If you are a passionate and skilled developer who is looking to make a real impact, we encourage you to apply!

Roles and Responsibilities

• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Django, Flask, Tornado)

• Experience on Micro service architecture

• Strong knowledge on Web services/API

• Strong Knowledge on AWS/Azure, Docker, etc..

• Having great knowledge on software development methodologies, languages, technologies, security threats, etc.

• Create decoupled, interactive web UIs using JavaScript (Angular, Ember, jQuery, React Js)

• Provide technical advise and recommendations for language and software choices

• Develop code that is cross-browser and cross-platform friendly

• Collaborate with project stakeholders to ensure all requirements are met

• Evaluate technologies and manage technical planning

• Support and ongoing development for existing projects

• Provide clean code and proper documentation for each project

• Assists in resolving moderately complex production support problems

• Strong writing and speaking skills (English)

Technical Requirements:

• At least 4+ years experience developing and deploying websites and applications

• Experience with Django

• Experience with Agile/SCRUM practices

• Hands on experience on database like PostgreSQL,MySQL, Mongo db, etc.

• Custom web based application development experience

• Comfortable collaborating with designers, front-end developers and other team members

• Object-oriented design and development strategies

We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.

To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.

Node.js Developer Responsibilities:

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and back-end services for various business processes.

• Developing high-performance applications by writing testable, reusable, and efficient code.

• Implementing effective security protocols, data protection measures, and storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as preparing reports.

• Recommending and implementing improvements to processes and technologies.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.

• At least 4+ yrs experience as a Node.js developer.

• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

• Experience collaborating in an agile environment alongside designers, analysts, and product owners.

• Experience designing and documenting APIs (we use Node.js, Express, OpenAPI Spec)

• Experience in building scalable production services and monitoring performance (we use Kibana, New Relic)

• Knowledge of front-end technologies such as HTML5 and CSS3.

• Superb interpersonal, communication, and collaboration skills.

• Exceptional analytical and problem-solving aptitude.

• Great organizational and time management skills.

• Availability to resolve urgent web application issues outside of business hours.