11+ Know your customer Jobs in Kochi (Cochin) | Know your customer Job openings in Kochi (Cochin)

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Role Senior Dot Net Developer

Experience 8+ years

Shift : Night shiftLocation - Remote but have to visit Trivandrum / Kochi office twice a month

Details Job Description

Candidates with 8+ years of experience in IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure

DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and

the resource should be hands-on - experience in coding and Azure Cloud.

Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM)

This overlap hours is mandatory as meetings happen during this overlap hours.

Responsibilities

Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-

SQL, and modern JavaScript/jQuery

☑ Integrate and support third-party APIs and external services

☑ Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack

☑ Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)

☑ Participate in Agile/Scrum ceremonies and manage tasks using Jira

☑ Understand technical priorities, architectural dependencies, risks, and implementation challenges

☑ Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.

Primary Skills

8+ years of hands-on development experience with:

☑ C#, .NET Core 6/8+, Entity Framework / EF Core

☑ JavaScript, jQuery, REST APIs

☑ Expertise in MS SQL Server, including:

☑ Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types

☑ Skilled in unit testing with XUnit, MSTest

☑ Strong in software design patterns, system architecture, and scalable solution design

☑ Ability to lead and inspire teams through clear communication, technical mentorship, and ownership

☑ Strong problem-solving and debugging capabilities

☑ Ability to write reusable, testable, and efficient code

☑ Develop and maintain frameworks and shared libraries to support large-scale applications

☑ Excellent technical documentation, communication, and leadership skills

☑ Microservices and Service-Oriented Architecture (SOA)

☑ Experience in API Integrations

2+ years of hands with Azure Cloud Services, including:☑Azure Functions☑Azure Durable Functions☑Azure Service Bus, Event Grid, Storage Queues☑Blob Storage, Azure Key Vault, SQL Azure☑Application Insights, Azure Monitoring.

Secondary Skills

☑Familiarity with AngularJS, ReactJS, and other front-end frameworks

☑Experience with Azure API Management (APIM)

☑Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)

☑Experience with Azure Data Factory (ADF) and Logic Apps

☑Exposure to Application Support and operational monitoring

☑Azure DevOps - CI/CD pipelines (Classic / YAML).

Certifications Required (IF Any)

Microsoft Certified: Azure Fundamentals

☑Microsoft Certified: Azure Developer Associate

☑Other relevant certifications in Azure, .NET, or Cloud technologies.

REQUIRED SKILLS:

Project Management, Data Analysis, SQL queries, Client Engagement

MANDATORY CRITERIA:

• Should have at least 1 to 3 years of project/program management experience in Financial Services / Banking / NBFC / Fintech companies only.
• Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
• Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
• Experience in process analysis, optimization, and mapping for operational efficiency.
• Strong client-facing communication and stakeholder management capabilities.
• Good expertise in financial operations processes and workflows with proven implementation experience.

DESCRIPTION:

About the company:

The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.

POSITION OVERVIEW:

We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.

KEY RESPONSIBILITIES:

• Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
• Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
• Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
• Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
• Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
• Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
• Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.

QUALIFICATIONS:

• 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
• Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
• Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
• Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
• Proven expertise in financial operation processes and related software solutions is a plus
• Proficiency in developing business intelligence solutions or with low-code tools is a plus

WHY JOIN US?

• Opportunity to work with a cutting-edge financial technology company.
• Collaborative and innovative work environment.
• Competitive compensation and benefits package.
• Professional development and growth opportunities.

Position: Fashion Assistant (Retail Sales – Formal Wear)

Brand: Arrow

Location:

• LULU Mall, Cochin, Kerala
• MG Road, Cochin, Kerala

Job Description:

We are hiring Fashion Assistants for our premium formal wear brand Arrow. The role involves assisting customers, driving sales, maintaining store presentation, and delivering an excellent shopping experience.

Responsibilities:

• Greet and assist customers with product selection
• Maintain product display and store hygiene
• Achieve daily/weekly sales targets
• Provide styling suggestions and ensure customer satisfaction
• Handle billing and basic store operations

Requirements:

• Strong communication and interpersonal skills
• Good grooming and pleasant personality
• Prior experience in fashion/retail sales preferred (formal wear experience is a plus)
• Freshers with excellent communication skills are also welcome
• Willing to work 6 days a week in rotational shifts (10 AM – 10 PM)

Interview Drive Details:

Date: Friday, 10th October 2025

Venue: Pillar No: 650, Mahatma Gandhi Rd, near Imperial Trade Centre, Padma Junction, Kacheripady, Kochi – 682035

Time: 11:00 AM onwards

About FoundingMinds:

We are one of the preferred product development partners in the software industry. We work with clients across the globe to design and develop products for them. We are also an incubator for many startups. As a contributor, you will get an opportunity to work with different ideas, brainstorm with diverse people, widen your way of thinking, learn different technologies, research what you have to do, contribute your best to the projects and take ownership of what you do to your project. If you are passionate you will have no dearth in opportunities to build your career in Founding Minds.

Profile required 

• Experience in Java stack (preferably Springboot)
• Strong knowledge in Design Principles & Patterns and Development methodologies
• Must have Good experience working on Rest services
• Good experience with Java Microservices architecture
• Strong Expertise with RDBMS and NoSQL databases
• Experience in test driven development (unit testing. Mocking, BDD)
• Strong experience in Agile methodologies
• Preferable to have experience working on Angular and React 
• Preferable to have experience on Docker and kubernetes
• Preferable to have experience in finance domain
• Preferable to have experience in AWS or any other cloud services

The ideal candidate should have

• Strong fundamentals in Core Java, JDBC, and J2EE.
• Hands-on experience of development and support of enterprise-level cloud-native application
• Hands-on experience in Java, Spring, Spring Boot, ORM Tools, and Cloud technologies
• Hands-on experience of Java Microservices architecture
• Hands-on experience with AWS services
• Good communication & presentation skills
• Have a good sense of humor

If you’re an innovative thinker with a passion for technology and a drive to make a difference, we’d love to meet you. Apply now and take the next step in your career with FoundingMinds!

Manual Tester with Airlines Cargo domain experience

•       Experience: 5–12 Years

•       Locations: Chennai, Bangalore, Trivandrum, Cochin

•       Notice Period: Immediate to <30 days

Skillset and Responsibilities of Agile QA

Skillset:

• Experienced test analyst or consultant with 6-10 years of experience in software testing

• Robust knowledge and prior experience in Airline Cargo domain

• Prior work experience in Agile scrum or SAFe 

• Experience in requirement understanding and user story grooming 

• Ability to understand the functionality of the application under test

• Testing Tools: Microfocus ALM, JIRA, ReadyAPI, Enterprise Architect

• Prior experience in backend service testing with ReadyAPI or Postman, API debugging/root cause analysis

• Working knowledge of microservice architecture and cloud database

• Working knowledge of CI/CD pipeline (GIT etc)

• Working experience in defect management process and tools 

• Working knowledge or experience in automation tools (Cypress, Selenium) will be nice to have

 Responsibilities:

 • Define the functional and technical approach to the implementation of the tests

• Help estimate the scope and size of the testing effort for each user story/product backlog within the PI Planning

• Analyze user stories and design/develop Test Models and Test cases

• Review test model and test cases with BA / Product Owner

• Develop backend test suites in readyAPI for user story testing 

• Identify frontend regression test cases and handover to TA team for automation

• Develop and maintain automated test suites for microservices 

• Execute automated backend regression test suites in pipeline for iterations and PROD releases

• Analyze of test results, defect logging and retest

• Work closely with developers to assess and advise on testability

• Test throughout the sprint

• Work collaboratively and productively with the product owner /Business owner and the customer to form acceptance criteria, Help to define definition of done (DoD)

• Present tested feature within iteration reviews and system demos 

• Attend and actively participate in PI Plannings  

• Participate all sprint planning , pre- and post sprint release ceremonies

• Meet with developers and BAs for short hand-off demonstrations and share the iteration demos with the devs 

• Attend sprint retrospectives and ART retrospectives 

• Help in Determining and advising which tests should be automated at which layer

• Help the developers or the TA team in writing automated tests and analyze the results of the automated tests

Job Summary

We are seeking a dedicated and enthusiastic Female Student Advisor to join our team. The candidate will counsel students on overseas education opportunities or domestic study options, guide them through the admission process, and support them in selecting suitable courses and institutions.

Key Responsibilities

• Provide counseling to students regarding study options abroad or within the country.
• Guide students through the application, documentation, and admission processes.
• Maintain updated knowledge of international universities, courses, and visa procedures.
• Handle inquiries through calls, walk-ins, and online platforms.
• Maintain student records and follow up consistently to convert leads into admissions.
• Participate in seminars, events, and promotional activities as required.
• Achieve monthly counseling and conversion targets.

Required Qualifications & Skills

• Minimum 1 year of experience in overseas education counseling or domestic student counseling/sales.
• Strong communication and interpersonal skills.
• Ability to manage time, handle multiple tasks, and meet targets.
• Knowledge of international education systems (for overseas counseling applicants).
• Positive attitude, professional appearance, and strong customer-service mindset.

Salary Structure

• Overseas Student Counselor (1+ year experience):
• ₹25,000 – ₹30,000 per month (based on experience and countries handled)
• Sales Experience- Academic Counselor (1+ year):
• ₹20,000 – ₹25,000 per month (Training will be provided)

Additional incentives may be provided based on performance.

- Good understanding of NODE JS back-end development

- Strong understanding of Node.js and frameworks available for it

- Understanding of front-end technologies, such as React/Angular, HTML and CSS3
-Solid understanding of object-oriented development and design patterns.

- Good experience with AJAX, REST and JSON

- Experience with development practices such as Test-Driven Development and Continuous Integration
-Experience in Version Control Systems like GIT, Bitbucket
- Must have good problem solving and analytical skills.

- Must be a team player, having good communication skills, self-starter

- Ability to pick up new technology is needed.

● Work experience as a front end developer
● Good Understanding of Angular/React and Javascript
● Experience working with SQL & NoSQL Databases
● Hands on experience with front-end languages and technologies, such as JavaScript,
HTML5, CSS3, etc.
● Solid understanding of object-oriented development and design patterns.
● Experience in Version Control Systems like GIT, Bitbucket.

Ideal Candidates will:
● Possess Strong sense of ownership
● Have an ability to work in high energy teams and drive results
● Have Good communication and documentation skills
● Enjoy sharing knowledge and eager to keep developing themselves

Role Description:

• Lister is actively engaged with client across digital transformation and engineering
• As a part of this engagement, you will be working with our clients on solution design and architecture, technology decisions, while co-ordinating technical efforts for the team
• As a Technical Lead:, You will need to collaborate with Solution Architects define technology
• roadmap, evaluate/recommend technologies, architect and design solutions, Work
• with other developers to oversee the development and implementation
• You will translate functional requirements from business stakeholders to the technical
• team for implementation
• You will need to troubleshoot design flaws and system bottlenecks
• You will have to be hands-on with code reviews and evaluate implementation for performance and scale
• Manage communication between our clients and internal teams in India and USA
• Coordinate with the offshore team to deliver projects across work streams, Identify risks, issues and blockers to progress and mitigate them for the team
• Rapidly gain an understanding of project requirements and drive execution
• Work with delivery team to ensure the highest quality of materials are being produced and all client needs are met.

Skills Required:

• Excellent understanding of backend and frontend components in the following stack: NodeJS, TypeScript, Javascript, ReactJS, multiple RDBMS and NoSQL databases like Postgres, MySQL, MongoDB Experience of working on AWS services (Lambda, Step functions, SQS, S3 SNS)
• Microservice design pattern is a must
• Experience in Docker, Kubernetes, containerization and CI/CD pipelines is preferable
• Experience in software development tools like Prettier, CodeCov, Snyk, etc..
• Excellent verbal and written communication skills; client facing and interpersonal skills; must be a listener, a presenter, and a people-person
• Experience in Designing scalable architecture systems for Node-based applications
• Ability to grasp complex implementations; Proven results of delivering client solutions
• Should have experience of working with offshore team
• Experience in working on large scale technology transformation projects for product companies is preferable
• Technology contributions to open source projects will be an added advantage
• Should have completed Certifications or training on AWS (AWS Solutions Architect), NodeJS, front-end frameworks.