11+ Know your customer Jobs in Kochi (Cochin) | Know your customer Job openings in Kochi (Cochin)
Apply to 11+ Know your customer Jobs in Kochi (Cochin) on CutShort.io. Explore the latest Know your customer Job opportunities across top companies like Google, Amazon & Adobe.
About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
REQUIRED SKILLS:
Project Management, Data Analysis, SQL queries, Client Engagement
MANDATORY CRITERIA:
- Should have at least 1 to 3 years of project/program management experience in Financial Services / Banking / NBFC / Fintech companies only.
- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets
- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.
- Experience in process analysis, optimization, and mapping for operational efficiency.
- Strong client-facing communication and stakeholder management capabilities.
- Good expertise in financial operations processes and workflows with proven implementation experience.
DESCRIPTION:
About the company:
The company is a leading provider of financial operation solutions, dedicated to helping organizations streamline their financial processes and achieve operational excellence. Our innovative platform empowers clients to automate complex operations, ensuring accuracy and efficiency in their financial operations.
POSITION OVERVIEW:
We are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of company’s solutions at existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.
KEY RESPONSIBILITIES:
- Client Engagement: Serve as the primary point of contact for assigned clients, understanding their unique operation processes and requirements. Build and maintain strong relationships to facilitate successful implementations.
- Project Management: Lead the end-to-end implementation of company's solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.
- Process Analysis and Improvement: Evaluate clients' existing operation workflows, identify inefficiencies, and recommend optimized processes leveraging company’s platform. Utilize process mapping and data analysis to drive continuous improvement.
- Data Analysis: Analyze substantial datasets to ensure accurate configuration and integration of company's solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.
- Problem Solving: Break down complex problems into manageable components, developing effective solutions in collaboration with clients and internal teams.
- Process Excellence: Advocate for and implement best practices in process management, utilizing methodologies such as Lean Six Sigma to enhance operational efficiency.
- Customer Excellence: Ensure a superior customer experience by proactively addressing client needs, providing training and support, and promptly resolving any issues that arise.
QUALIFICATIONS:
- 1 to 3 years of experience in project management, preferably in financial services, software implementation, consulting or analytics.
- Strong analytical skills with experience in data analysis, SQL querying, and handling large datasets.
- Excellent communication and interpersonal skills, with the ability to manage client relationships effectively.
- Demonstrated ability to lead cross-functional teams and manage multiple projects concurrently.
- Proven expertise in financial operation processes and related software solutions is a plus
- Proficiency in developing business intelligence solutions or with low-code tools is a plus
WHY JOIN US?
- Opportunity to work with a cutting-edge financial technology company.
- Collaborative and innovative work environment.
- Competitive compensation and benefits package.
- Professional development and growth opportunities.
Experience Level:
Senior (8+ years)
Job Description:
We are seeking a detail-oriented and highly skilled Senior Salesforce QA Engineer to lead quality
assurance efforts for our Salesforce platform. This role demands expertise in testing Salesforce
applications, configurations, and integrations to ensure exceptional quality standards. The ideal
candidate will have a strong background in Salesforce testing, automation frameworks, and crossfunctional collaboration.
Key Responsibilities:
Test Strategy and Planning:
• Design and implement comprehensive QA strategies tailored to Salesforce ecosystems,
including Sales Cloud, Service Cloud, Marketing Cloud, and custom solutions.
• Develop detailed test plans, cases, and scripts based on business and functional requirements.
Testing Execution:
• Conduct manual and automated testing for Salesforce customizations, Lightning components,
integrations, and third-party applications.
• Execute functional, regression, smoke, system, and integration tests.
Automation Development:
• Build and maintain automated test suites using tools like Selenium, Provar, or other Salesforcecompatible automation tools.
• Integrate test automation into CI/CD pipelines in collaboration with the development team.
Defect Management:
• Identify, document, and track defects using tools like Jira or Azure DevOps.
• Work closely with developers to resolve issues and ensure product quality.
Collaboration and Leadership:
• Mentor junior QA team members, sharing best practices for Salesforce testing.
• Act as a QA representative in Agile ceremonies such as sprint planning, stand-ups, and
retrospectives.
Quality Metrics and Reporting:
• Define and monitor QA metrics, reporting progress and quality insights to stakeholders.
• Ensure compliance with Salesforce best practices and organizational standards.
Primary Skills:
• Strong knowledge of Salesforce functionalities, Lightning Experience, and declarative features.
• Proven experience with manual and automated testing in Salesforce environments.
• Proficiency in test automation tools like Selenium, Provar, or TestNG.
Secondary Skills:
• Familiarity with Salesforce-specific challenges, such as Governor Limits and SOQL queries.
• Basic knowledge of Apex and Visualforce.
• Experience with test management tools (e.g., TestRail or Zephyr) and CI/CD platforms (e.g.,
Jenkins, GitLab)
We are looking for a passionate and experienced Business Analyst Trainer to join our training team. This role involves delivering high-quality training programs on business analysis tools, methodologies, and best practices, both in-person and online.
Do you love building beautiful and functional web applications? Are you comfortable working on both the user-facing side and the server-side? If so, then we want to hear from you!
We are searching for a talented Full Stack Developer to join our growing team. In this role, you will be responsible for the entire development lifecycle of our web projects, from developing user interfaces to building robust back-end systems.
Responsibilities:
- Collaborate with designers to translate UI/UX designs into responsive, interactive, and visually appealing web pages using HTML, CSS, JavaScript, and Bootstrap.
- Develop secure and scalable back-end applications using PHP.
- Build and manage back-end services and integrate front-end elements with server-side logic using PHP.
- Integrate with third-party APIs and CMS like Wordpress and Shopify.
- Write clean, maintainable, and efficient code while adhering to best practices.
- Test and debug code to ensure functionality and performance.
- Collaborate with designers, product managers, and other developers.
- Customize and manage WordPress and Shopify websites, ensuring optimal performance and user experience.
- Troubleshoot and debug issues across the full stack to ensure smooth functionality.
- Stay updated with the latest industry trends and technologies to ensure our solutions remain current and effective.
Qualifications:
- Proven experience as a Full Stack Developer.
- Proficiency in HTML, CSS, JavaScript (including libraries like jQuery or React), and Bootstrap.
- Strong understanding of back-end development concepts like databases and APIs.
- Experience with PHP and familiarity with CMS platforms like Wordpress and Shopify is a plus.
- Excellent problem-solving and debugging skills.
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
- Knowledge of SEO best practices and website optimization.
- Familiarity with RESTful APIs and AJAX.
- Experience with e-commerce platforms and payment gateway integration.
- Knowledge of database management and SQL.
If you are a passionate and skilled developer who is looking to make a real impact, we encourage you to apply!
We are product development & technology consulting studio.
1.) Love for technology & technology trends is first & foremost requirement
2.) We are looking for a data-driven inbound + outbound marketer to own the majority of the marketing funnel for our company. You will be in charge of attracting right target traffic, niche specific, converting that traffic into new leads for the business, and nurturing those leads to close into customers, the latter of which sales leadership will help you accomplish.
3.) “LinkedIn”, “Facebook” or B2B channels to bring on demand generation with right strategy & full automation to scale
4.) Creating, managing, and executing multi-channel marketing campaigns leveraging SEO, PPC, social, inbound marketing, email, campaigns and events to drive customer acquisition in B2B space
Experienced Digital Marketing Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Search Engine Optimization (SEO), Microsoft Excel, Social Media Optimization (SMO), Microsoft Office, and Research.
Hey there! We are seeking a highly skilled and passionate Ruby on Rails developer to join our team. As a key member of our development team, you will be responsible for enhancing our product offerings and ensuring smooth operations and scalability of our existing infrastructure. If you have a strong foundation in RoR development, possess a knack for writing clean code, and are excited about building and scaling innovative products, we would love to hear from you.
To provide you with a brief overview of the job role, we are sharing the specific requirements that we expect from you. Please have a look:
Requirements:
- Proven experience working as a Ruby on Rails developer in a production environment.
- Strong knowledge of Ruby, Ruby on Rails framework, and PostgreSQL.
- Extensive experience with hosting and maintaining production applications on AWS, Google Cloud Platform (GCP) services.
- Solid understanding of real-time communication and experience with socket programming.
- Experience in implementing AI in real-world applications is a solid plus.
- Experience in front-end technologies, particularly Vue.js would be a plus
- Strong problem-solving skills and ability to analyze and debug complex issues.
- Experience leading a development team or mentoring junior developers.
- Excellent communication and collaboration skills, with the ability to work effectively in a team-oriented environment.
- Self-motivated and able to work independently with minimal supervision.
Responsibilities:
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
- Architect and implement scalable solutions using RoR, PostgreSQL, and AWS.
- Develop and maintain APIs, web services, and integrations with various third-party systems.
- Lead and collaborate with a team of developers to design, develop, and maintain high-quality scalable applications.
- Recruit and provide technical leadership and guidance to developers.
- Optimise and ensure the reliability of the backend infrastructure.
- Optimise application performance and ensure the scalability and security of the software.
- Stay up-to-date and passionate about the latest technologies, trends, and best practices in software development.
- Optimize the monthly spending on cloud infrastructure.
About Foaps:
We are an innovative startup empowering restaurants to excel in the online food delivery business. Our platform aggregates all online food delivery orders into a single consolidated dashboard, improving the efficiency of order management and aiding restaurant growth. With a strong presence in the Indian market and partnerships with major delivery services like Zomato, Swiggy, Dunzo, Thrive, and magicpin, we are making a significant impact in the restaurant industry. Backed by flat6labs Bahrain, our mission is to revolutionize how restaurants conduct their online food delivery business.
For more details visit our website www.foaps.co
Why Join Foaps?:
At Foaps, we offer compelling reasons for you to join our team:
- Collaborate directly with the founders: As a part of our team, you'll have the opportunity to work closely with the founders and actively participate in the decision-making processes of our early-stage startup. Your contributions will have a direct impact on shaping the direction and success of our business.
- Stock options: We believe in recognizing and rewarding the hard work and dedication of our team members. As a valued team member, you will be eligible for stock options based on your performance and contributions. This allows you to share in the growth and success of the company.
- Performance-based salary increments: We value your efforts and believe in fostering a culture of growth. Individuals’ performance, dedication, contribution, and achievements will be acknowledged and rewarded accordingly.
- Team-oriented environment: At Foaps, we prioritize collaboration and teamwork. Our company culture is not based on hierarchy but rather on creating an environment that fits the needs and strengths of our team. We foster a supportive and inclusive atmosphere where everyone's voice is heard and contributions are valued.
- Make a difference in the Restaurant industry: Foaps is revolutionizing the online food delivery business, making it easier for restaurants to do online delivery business. By joining our team, you'll have the opportunity to contribute to this transformation and play a vital role in shaping the future of the restaurant industry.
Interested? Join us and become a vital part of our startup journey. Together, we'll build an exciting future and make a real impact.
The ideal candidate would be a person having a strong technical know-how of Drupal application development & CMS concepts, backed with an equally strong hands-on experience. He / She should be fluent with the design concepts using Drupal 8 and above(Must) as well as be well versed with the best practices in the development, testing & deployment phases.
Experience : 5 – 9 years
Contract duration : 6 months
Major Accountability
• Demonstrate expertise in authoring & customizing Drupal modules as well as have experience in working with views, panels and features.
• Carry-out impact analysis & estimation for given set of requirements.
• Develop code by adhering to the Drupal, security and accessibility standards.
• Act as liaison with the client for troubleshooting: investigate, analyze, and solve software problems.
• Work self-directed and independently.
Essential Skills & Experience
• Have overall 4-8 years of IT experience on Drupal 8 platforms.
• Have expertise in developing complex websites based on Drupal 8 platforms and framework-based web applications.
• Have expertise in LAMP environment.
• Have working knowledge of web servers like Apache, Nginx etc.
• Have strong experience with source/version control systems.
• Have excellent communication, analytical & presentation skills.
Education
• Minimum education: B.E., BTech, MCA
• Languages: English written & spoken
- Atleast 5 Years of relevant experience in Serverless Microservice developerment in AWS with strong Java technologies and frameworks like Spring, Hibernate etc.,
- Atleast played the role of Lead or above for 2 years,
- Strong Javascript expertise with exprience in JS heavy (ReactJS, NodeJS, NextJS etc) application developement.
- Solid experience with AWS serverless functions.
- Experience on Java (API) suite and web frameworks.
- Expertise around extending AWS core functionalities and extensively customizing it.
- Experience with Continuous Integration and Automated test execution and building tools such as Jenkins, Hudson, Selenium or Maven,
- Experience in leading an Agile development team.
- Excellent communication skills.
- Certification in AWS as Solution Architect is preferred.
- Understanding of e-Commerce domain is good to have.
Role Description:
- Design, develop and maintain application architectures that support clients business requirements.
- Work with project managers and leadership team to ensure that all project deliverables are delivered on time with high quality.
- Work collaboratively with cross functional teams; QA, UX, etc
- Assist in deploying applications to Dev, QA, Production environments and migrations.
- Optimize application performance, scalability and security.
- Provide strong leadership skills, including the ability to facilitate team and client meetings effectively
- Independently lead the estimation effort for a project
- Lead global Agile development teams and perform code reviews.
Job Description – Business Development Executive
Roles & Responsibilities:
- · Identifying quality lead and bringing up the projects for the company through different online platforms
- · Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
- · Handle the initial discussions and collect the strategic information about the prospects
- · Understand complex project requirements and prepare proposal /bid to generate leads
- · Continue prospect engagement and account management throughout the sales cycle until closure.
- · Independently collaborate with the technical team for presentation with prospects.
- · Scout for new bidding platforms and websites to catch out the opportunities.
- Skill & Experience Required
- · Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
- · Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
- · Experience with lead generation and prospect management via various online platforms.
- · Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
- · Lead generation through LinkedIn, database, and other social networks.
- · Ability to handle the sales independently or as part of a team
- Education: Degree/ any diploma
1. Opportunity to join a very ambitious project starting in the Smart Automation field.
2. Initial team of two senior entrepreneurs already working in this area with strong skills in strategy, consulting, and business development.
3. Startup positioning, business plan, tactical and strategic activities plans minimizing funding needs already well defined.
4. More information will be communicated during the first interviews.
Must have:
1. Demonstrated experience through all phases of the technology life cycle, including project planning, requirements definition, architecture design, build/configuration, testing and operational transition, operating model, governance.
2. Masters' degree in Computer Science or related field.
3. Advanced technological skillset and a demonstrated history with technology.
4. Must have experience with PHP Codeigniter 3 and 4 AND HTML5, CSS3, Javascript (ES6 2020), JQuery, Codeigniter 4, PHP, MySQL, Nginx / Apache, AWS.
Optional: React.js , Node.js
5. Exceptional team management skills with excellent verbal and written communication.
6. Ability to delegate efficiently & decision making
7. Extensive industry knowledge with an eye towards the future & Passionate for achieving goals.
Specific duties include:
1. Creating technology standards and practices and ensuring adherence
2. Leading the strategy for technology platforms, partnerships and external relationships
3. Closely working with senior CTO and Building and managing the technology team
4. Overseeing research and development as well as special projects
5. Making recommendations to senior management through presentations and advocacy
6. Managing data systems implementation and monitoring their effectiveness in meeting business goals
7. Supervising software testing, and information systems security and maintenance
8. Managing staff in functional areas such as LAN/WAN architecture, systems operations, and hardware and software support
9 Anticipating and reacting to major technology changes
10 Developing technology contingency plans to keep projects on track
11 Supervising Web application and software development
Apart from all the formalities mentioned above, dedication & Passion is something that cannot be measured by any parameter, would love someone with the same passion as us and join with our journey.
Salary/Offer:
Only equity (based on candidate experiences) will be offered as of now. Salary will be there once the company is stable.






