11+ Know your customer Jobs in Ahmedabad | Know your customer Job openings in Ahmedabad

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Position: Sr. Business Analyst 

Location: Ahmedabad (WFO - Near Iskcon Mega Mall, SG Highway)

Roles & Responsibilities:-

• Collaborate with stakeholders, such as business managers, users, and technical teams, to understand their needs and gather requirements for new projects or process improvements.
• Analyze current business processes, workflows, and systems to identify areas for improvement, increased efficiency, and cost reduction.
• Identify gaps between current and desired business processes and propose solutions to bridge those gaps, ensuring that the proposed solutions align with business objectives.
• Collaborate with technical teams and subject matter experts to design solutions that meet business requirements, considering factors such as feasibility, scalability, and usability.
• Continuously monitor and evaluate implemented processes and systems, identifying areas for further improvement and suggesting enhancements to drive efficiency and productivity.
• Experience with Pre-sales development & Post sales development.
• Managing day to day working relationships with developers / Team Leads of the project/clients, setting and managing delivery/delivery expectations.
• Great knowledge and experience in estimation techniques, wireframe, creating a project plan, and driving the project from start to finish is a must.
• Exposure to project management, Project planning, schedule, cost & resource allocation.
• Document requirements, business rules, and processes using standard methodologies, such as creating user stories, work breakdown structure, process flowcharts, functional specifications, and other relevant documentation.
• Good experience with tools like: MS Visio, Balsamiq.
• Timely status reporting to management and to the client.
• Ability to manage escalations and issue resolution.
• Consultative role in understanding business / defining frameworks for projects.
• Delivering and communicating add-on features solutions to clients.
• Working with the team to ensure delivery of client expectations and ensuring the solution is right and is client quality.
• Good knowledge of APIS, Web services, Payment Gateways.
• Analyze complex requirements and suggest solutions based on experience.
• Prior programming knowledge would be an advantage to this role.

Must have -

• Minimum 4 years of Experience as a BA in IT Service Industry. 
• Proven experience as a Business Analyst role.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas to technical and non-technical stakeholders.
• Proficiency in business analysis methodologies, tools, and techniques.
• Familiarity with project management principles and practices.
• Knowledge of industry best practices and emerging trends in business analysis

Hello ,

Greeting From TOPS Infosolutions!

It was a pleasure to connect with you today to discuss the career opportunity of a Technical Content Writer role at  Tops Infosolutions. 

Company Details: 

Website: https://www.topsinfosolutions.com/

TOPS Infosolutions, an IT Services & Enterprise Solutions Provider, combines Tech Expertise and Business Intelligence to enable Organizations to make the most of their business operations and customers.

As a software development and consulting company, we offer services to enterprises and startups, over 250 clients in more than 20 countries entrust TOPS in diverse industry verticals of software development including real estate, healthcare, retail, hospitality, food & beverages, manufacturing, etc.

Global IT leaders and consumer brands prefer TOPS for its pool of experienced developers, prodigious management, and a strong commitment to quality and deadlines.

Our clients praise us for our agile approach to development, flexible working hours, real-time collaboration, maintenance, and support, and a strong adherence to standard development practices.

Our competitive edge is a result of handling more projects than our competitors and yet meeting our deadlines efficiently while ensuring quality and cost-effectiveness.

Total Exp: 3-5 years 

Job Location: Ahmedabad - WFO 

Job Description: 

Roles / Responsibilities:

• Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
• Collaborate with the team to develop and execute the content.
• Updating website content as needed
• Create new content to assist marketing campaigns
• Work closely with marketing team members
• Optimize content using SEO best practices
• Conducting simple keyword research and use SEO guidelines to increase web traffic
• Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
• Revise copy based on feedback/direction
• Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
• Ensure brand image and message is being maintained across all company communication

Requirements: 

• Exceptional proficiency in written and verbal English communication is essential.
• Proven Strong Written Communication Skills
• Minimum 3+ years Experience in Technical writing (with work samples)
• Knowledge of IT industry and jargons is desirable
• Familiarity with content management systems

Regards,

Location: Ahmedabad

Experience: 2 to 5 years

Employment Type: Permanent

Payroll: On company payroll

Bond: No bond applicable

Benefits

• Health Insurance (₹3 Lakhs sum insured)
• Accident Insurance (₹50 Lakhs sum insured)
• Provident Fund (PF)
• Travel Allowances
• 5 working days per week

Role Purpose

• Drive ambitious sales growth in assigned territory
• Business development in focus markets
• Secure product specification and approvals with institutions and OEMs

Key Responsibilities

• Develop strong understanding of adhesive product technologies and applications
• Build relationships with decision‑makers at large manufacturers
• Maintain a healthy project pipeline to support business growth
• Travel extensively within assigned territory (up to 90%)
• Meet prospective clients daily, assess needs, and recommend solutions
• Submit timely sales reports and adhere to deadlines

Screening Criteria

• Education: Mechanical Engineering (B.E.) OR 12th + Diploma in Mechanical
• Experience: 2–5 years in sales + application engineering
• Stability: No frequent job switches
• Skills: Strong technical knowledge, ability to provide solutions to client problems, pre‑sales consultation, troubleshooting

Technology: node js, DynamoDB / Mongo DB

Roles:

• Design & implement Backend Services.
• Able to redesign the architecture.
• Designing & implementation of application in MVC & Microservice.
• 9+ years of experience developing service-based applications using Node.js.
• Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
• Experience working on teams that practice BDD (Business Driven Development).
• Understanding of micro-service architecture and RESTful API integration patterns.
• Experience using Node.js for automation and leveraging NPM for package management
• Solid Object-Oriented design experience, and creating and leveraging design patterns.
• Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
  
  
  

Desired/Preferred Qualifications:

1. Bachelor's degree or equivalent experience
2. Strong problem solving and conceptual thinking abilities
3. Desire to work in a collaborative, fast-paced, start-up like environment
4. Experience leveraging node.js frameworks such as Express.
5. Experience with distributed source control management, i.e. Git

Position: Consultant (Sales) – International Education & Immigration

We are seeking a motivated and client-focused Consultant (Sales) to guide individuals interested in studying or migrating abroad. This role blends advisory expertise with sales accountability, ensuring clients receive accurate guidance while meeting enrollment and revenue goals.

Key Responsibilities:

• Evaluate client profiles including education, work experience, finances, and long-term objectives
• Advise on suitable study destinations, institutions, programs, visa categories, and migration pathways
• Present tailored solutions aligned with eligibility and career goals
• Convert inquiries into confirmed enrollments through structured follow-ups
• Explain admission criteria, visa requirements, documentation, timelines, and fees clearly
• Assist with application preparation, document checks, submissions, and acceptance stages
• Coordinate with admissions, compliance, and visa teams for smooth case processing
• Maintain detailed and accurate records in CRM systems
• Achieve monthly and quarterly sales and enrollment targets
• Stay updated on global education trends, policy changes, and intake cycles

Requirements:

• Bachelor’s degree in Business, Education, or related field
• Experience in counseling, immigration, or sales preferred
• Strong communication, negotiation, and interpersonal skills
• Detail-oriented, ethical, and target-driven
• Proficient in MS Office and CRM tools

Content Writer Job Description: Blockchain’s marketing team seeks a content writer who understands web writing, SEO best practices, and brand-centered storytelling. They will craft various content types — including website copy, blog posts, social posts, and product descriptions — that address our target audiences and promote our brand.

They will research industry topics and trends, optimise content for organic search, revise and edit pieces, and collaborate with other writers and marketers to ensure brand consistency.

Ideal candidates will be creative, strategic, detail-oriented, and able to meet deadlines.

Objectives of this role

● Produce quality writing that connects with target audiences, boosts engagement, and enhances brand awareness

● Promote Chaintech's mission and vision through explicit, compelling content

● Generate pitches based on current events and market trends

● Increase website traffic by following SEO best practices

● Complete writing assignments within project specifications and deadlines

● Market products and services through blog posts, ebooks, email, and more Responsibilities

● Write content that promotes our products and services

● Conduct in-depth research and convey findings with accuracy

● Revise and edit content before publication

● Stay current on marketing and general industry trends to augment content development

● Work with content strategists to build editorial calendars

● Collaborate with team members to ensure alignment and consistency in branding, style, and messaging

Skills and qualifications

● Exceptional written communication skills

● Impeccable use of grammar, punctuation, and spelling

● Strong attention to detail

● Ability to meet tight deadlines

● Creative and strategic thinking skills

● Proficiency in web-based research and SEO best practices Preferred

Qualifications

● Proven experience as a content writer or copywriter

● Ability to collaborate with other writers and receive and give feedback ● Compelling writing style, voice, and tone

● Experience using content management systems

● Positive attitude and a willingness to learn

● Portfolio of relevant writing sample

About Apexon:

Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. For over 17 years, Apexon has been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving our clients’ toughest technology problems, and a commitment to continuous improvement. We focus on three broad areas of digital services: User Experience (UI/UX, Commerce); Engineering (QE/Automation, Cloud, Product/Platform); and Data (Foundation, Analytics, and AI/ML), and have deep expertise in BFSI, healthcare, and life sciences.

Apexon is backed by Goldman Sachs Asset Management and Everstone Capital.

To know more about us please visit: https://www.apexon.com/

About the role:

• Experience: 7+ years of experience building modern web applications working in the fullstack
• Proficiency in TypeScript and JavaScript with a thorough understanding of React.js or Vue.js and their core principles preferred
• Implementing RESTful APIs using .Net/C# preferred with experience with .Net Core, .Net 5 or 6 a bonus!
• Experience with SQL and relational database design with MS SQL Server experience is added advantage
• Experience with NoSQL/document database technologies
• Experience writing automated unit tests in the full stack environment
• Knowledge of modern authentication and authorization mechanisms
• Familiarity with modern front-end and backend build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Experience with modern responsive web application design & development Familiarity with Node.js
• Experience with microservice architecture
• Experience using Git version control
• Experience with VS Code, Visual Studio, or other relevant development tools
• Familiarity with Scrum/Agile principles
• Strong communication skills
• Ability to understand business requirements and translate them into technical requirements.
• 
  

Required skill set:

• Candidate must be good in JavaScript and have experience in at least one modern JavaScript framework such as Vue/Angular/React. But must be willing to work in Vue/React.
• Must have experience in .NET Framework. Good to have experience in .NET Core/.NET 5/6/7. But must be willing and capable enough to learn .NET Core.
• Should be able to work independently with minimum supervision.
• Must be good in programming concepts such as OOPS, Unit Tests, Web API, SQL, etc

HTML, CSS, Javascript, UI Prototyping, Photoshop, Illustrator, Corel Draw, Adobe

Must Knowledge of Adobe XD.

Experience: 3-5 Years Experience

Roles , Responsibilities& Skills  :-

• Proficiency in js, deep knowledge of SQL and NoSQL databases.
• Knowledge of ElasticSearch is a plus.
• Design, build and maintain high performance, reusable system applying best Engineering practices.
• Experience in building and consuming REST API.
• Work with Agile methodology
• Go getter attitude with delivery mindset.
• Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline.
• Team player
• Ability to multi-task and work in fast paced environment
• Quality focus.

UI experience

• Angular Version 7+ or React experience
• Knowledge of CSS/design frameworks
• Ability to coordinate and implement UX designs.