11+ Know your customer Jobs in Ahmedabad | Know your customer Job openings in Ahmedabad

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Responsibilities:

• Lead Design Initiatives: Spearhead and oversee all design projects, ensuring alignment with the company's brand guidelines and overall vision.
• Team Collaboration: Collaborate with cross-functional teams, including marketing, product development, and content creation, to understand design requirements and deliver innovative solutions.
• Design Strategy: Develop and implement design strategies that enhance the overall user experience and align with the company's business objectives.
• Creative Direction: Provide creative direction and mentorship to the design team, fostering a collaborative and innovative work environment.
• Design Execution: Take ownership of end-to-end design processes, from concept development to final execution, ensuring high-quality, on-brand deliverables.
• Video Editing: Utilize your video editing expertise to create compelling visual content for various marketing and promotional initiatives.
• Brand Consistency: Uphold brand consistency across all design elements, maintaining a cohesive and recognizable visual identity.
• Market Research: Stay abreast of industry trends and competitor activities to ensure our designs are cutting-edge and resonate with our target audience.

Qualifications:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field.
• Minimum of 3 years of professional design experience, with a preference for candidates with a background in a design agency.
• Proven experience in video editing, with a minimum of 2 years of hands-on experience using industry-standard tools and software.
• Strong portfolio showcasing a diverse range of design projects, including print, digital, and video work.
• Excellent communication and interpersonal skills, with the ability to articulate design concepts to both creative and non-creative stakeholders.
• Proficient in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video editing software.
• Ability to thrive in a fast-paced, collaborative environment and adapt to changing priorities.
• Kindly revert back if interested for the same

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, ecommerce, SEO, AI SEO, PPC, AI automation, and content writing. Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together. If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Job Summary

We are looking for a dedicated AI/ML Quality Assurance Engineer who will be responsible for ensuring the quality and reliability of AI/ML solutions, models, and intelligent systems. You will develop and execute test plans, validate model performance, collaborate with AI developers, and automate testing where applicable.

Key Responsibilities:

• Design, develop, and execute comprehensive test plans and test cases for AI/ML models and AI-enabled applications (functional, non-functional, regression, performance)
• Validate AI model accuracy, stability, robustness, fairness, and reliability under diverse scenarios
• Collaborate closely with AI engineers / data scientists to understand model behaviour and requirements
• Automate validation workflows using scripting languages/tools
• Track, investigate, and report issues/defects; work with developers for root-cause analysis
• Ensure end-to-end testing of data pipelines feeding AI system
• Contribute to continuous improvement of the AI QA framework and standards
• Create test documentation, results reports, and QA metrics dashboards
• Participate in planning and QA strategy discussions

Required Skills & Qualifications:

Technical Skills:

•  Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• 3+ years overall QA experience (manual + automation; preferably including AI systems)
• At least 1 year of hands-on experience with AI/ML system testing or AI solutions
• Familiarity with automation tools (Selenium, PyTest, JUnit, or similar)
•  Knowledge of version control (Git), CI/CD principles, test management tools
•  Understanding of data validation, model evaluation metrics, bias/fairness checks

Soft Skills:

• Strong analytical and problem-solving ability
•  Excellent communication and collaboration skills
• Detail-oriented, proactive in eliminating defects early
• Ability to work in cross-functional teams

Nice-to-Have:

• Experience in automated model testing frameworks
•  Knowledge of NLP, computer vision, or deep learning testing
• Experience with cloud platforms (AWS / GCP / Azure)
• Certifications in AI/ML or QA (ISTQB, AI certification etc.)

Developer Requirements/Expectations:

• Experience: 5+ Years
• Tech Stack: Core PHP, MySQL, Basic JavaScript, Oracle
• 3rd Party Integration: Payment Gateways (Apple Pay Wallet, Google Pay, Stripe)
• Tools: Trello, Slack, Github
• Soft Skills: Team Work, Excellent Client Communication. 

Engagement Type: Full Time, Dedicated

• Work Hours: 8 Hours per day, 160 hours per month
• Shift: 10 AM-7 AM IST (Including Lunch hour)
• Work shifts need to be flexible to accommodate client calls in EST.

Screening Process: 

Round 1: Technical 

Round 2: Managerial 

Location: Ahmedabad (Hybrid)

Job Description-Supply Chain Executive

• Establish and lead execution of operation strategy; reduce supply chain complexities
• Manage all supply chain related activities to ensure accurate delivery of products in all sales channels
• Minimizes sales returns/damaged goods and short-expiry goods by monitoring returns, developing a depletion plan and avoiding overstocking the points of sales
• Develop and maintain an excellent rapport with key stakeholders such as clients, suppliers, community organisations, regulatory bodies etc
• Making inventory plans, monitoring current stock and FG level, resource allocation as per budget etc.
• Supervise logistics from the plant to each city warehouse to ensure in-time deliveries
• Supervise intra-city day-to-day logistics as per the distribution plan which includes creating a daily dispatch plan, transportation of FGs to retail stores and ensuring timely delivery to retail stores
• Overseeing warehouse Management, ensuring statutory compliances are met and optimizing warehouse operations
• Monitoring performance of SCM & logistics operations by analyzing parameters like transportation costs, damages, TAT, order fulfilment rate etc.
• Proactively identify process gaps in SCM & logistics operations and find opportunities for optimization by continuously monitoring SCM Metrics
• Liaising and convincing external stakeholders like transportation service providers, dealers etc. about the terms of engagements.

Experience, Qualification, and Skills required:

• Minimum 2-3 years of experience in the Supply chain management department
• Any Graduate
• Strong analytical ability, Proficient in advanced MS Excel, able to build analytical models
• Ability to understand business problems and convert that into data analytic problems
• Understanding of inventory management and planning

Profile: IT Recruiter

Experience: 2 - 4 Years

Salary Range - Upto 4 LPA

Location - Ahmedabad

Job Description:

Write and post technical job descriptions

Source potential candidates on niche platforms, like Stack Overflow and Github

Parse specialized skills and qualifications to screen IT resumes

Perform pre-screening calls to analyze applicants’ abilities

Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)

Coordinate with IT team leaders to forecast department goals and hiring needs

Craft and send personalized recruiting emails with current job openings to passive candidates

Participate in tech conferences and meetups to network with IT professionals

Compose job offer letters

Onboard new hires

Job description :

The responsibilities of developers include writing code, designing solutions for applications, and improving functionality.

Creating top-quality applications.

Collaborating with front-end developers.

Ensuring that junior staff delivers according to standards.

Improving functionality.

Using the most updated and appropriate technologies.

Designing and building application layers.

Key skills: asp.net, C#,MVC, C++, Visual Studio, SQL