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Handle guest complaints assist with the check-in process and explain all facility amenities.
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Coordinating and multi-tasking job duties in a busy environment.
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Ensuring and providing flawless upscale professional and high-class guest service experiences.
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Analyzing customer feedback and providing strategic direction to continuously improve the overall rating.

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Job Title : Senior Salesforce Marketing Cloud Developer
Experience : 5–8 years
Location : Bangalore (On-site)
Notice Period : Immediate to 15 Days Only
Job Description :
We are looking for a skilled Senior Salesforce Marketing Cloud Developer with 5 to 8 years of hands-on experience.
The ideal candidate will be responsible for designing and implementing personalized marketing journeys, automation workflows, and multi-channel campaigns using Salesforce Marketing Cloud (SFMC).
This role requires strong expertise in APIs, scripting, and data handling to build scalable, personalized customer experiences.
Must-Have Skills :
- Salesforce Marketing Cloud (Automation Studio, Journey Builder, Email Studio, Mobile Studio)
- API Integration
- Strong SQL skills
- AMPscript & JavaScript
Good-to-Have Skills :
- HTML & CSS
- Interaction Studio / Marketing Cloud Personalization
About the Role
As an SDET II, you'll own significant parts of our test infrastructure and drive quality strategy across the engineering team. You'll design testing approaches for complex features, mentor junior engineers, and make architectural decisions that impact how we approach automation at scale.
What You'll Do
- Architect and implement test frameworks and infrastructure
- Design testing strategies for new features and platform capabilities
- Mentor SDET I engineers and conduct technical code reviews
- Refactor and optimize existing test suites for maintainability and performance
- Make architectural decisions about test design patterns and abstractions
- Build and manage AWS-based test environments and infrastructure
- Integrate testing earlier in the development lifecycle through cross-team collaboration
- Optimize CI/CD pipeline performance and test execution times
- Develop custom tooling and reporting to surface quality insights
Technical Requirements
Core Skills:
- Advanced TypeScript expertise: generics, decorators, advanced typing patterns, type inference
- Deep understanding of asynchronous programming, concurrency, and race condition prevention
- Strong software design principles with domain-driven design (DDD) approach
- Extensive experience with Playwright including deep knowledge of fixtures architecture
- Expert-level Git, GitHub, and distributed version control workflows
- Layered architecture design: understanding PCOM (Page Component Object Model) and POM patterns
- Object-oriented design in test frameworks—building scalable abstractions over linear scripts
- API testing and orchestration (REST/GraphQL integration with UI workflows)
Infrastructure & DevOps:
- AWS: EC2 configuration, CloudWatch log analysis, debugging cloud environments
- Terraform for infrastructure as code (plus)
- Docker: containerization, docker-compose, image management
- CI/CD debugging: analyzing pipeline failures, optimizing execution
- Advanced reporting: Allure configuration, Playwright HTML reports, custom reporting solutions
Additional Experience:
- Test infrastructure development and framework architecture
- Design patterns implementation (Factory, Builder, Facade, Composite)
- Performance optimization at scale
- npm ecosystem and package management
A full-stack developer is a versatile professional who has expertise in both front-end and back-end web development. They are responsible for building and maintaining all aspects of a web application or software product. Here are some key roles and responsibilities typically associated with full-stack developers:
- Front-end Development:
- User Interface (UI) Design: Designing the user interface of web applications to ensure they are visually appealing and user-friendly.
- HTML/CSS: Creating the structure and styling of web pages using HTML (Hypertext Markup Language) and CSS (Cascading Style Sheets).
- JavaScript: Writing client-side code to add interactivity and functionality to web applications. Knowledge of popular JavaScript frameworks and libraries like React, Angular, or Vue.js is often required.
- Back-end Development:
- Server-side Programming: Developing server-side logic and APIs (Application Programming Interfaces) using programming languages like Python, Java, Ruby, Node.Js(Node), or React Js(React).
- Database Management: Designing and managing databases, including creating schemas, writing SQL queries, and using database management systems like MSSQL, PostgreSQL, MongoDB, or SQL Server.
- Server Configuration: Setting up and configuring web servers, such as Apache, Nginx, or IIS, and deploying applications.
- Integration and APIs:
- Building and integrating third-party APIs and services into web applications.
- Developing RESTful or GraphQL APIs to allow communication between the front-end and back-end components.
- Version Control:
- Using version control systems like Git to track changes in code and collaborate with other developers.
- Security:
- Ensuring the security of web applications by implementing authentication, authorization, and other security measures.
- Protecting against common web vulnerabilities like SQL injection, cross-site scripting (XSS), and cross-site request forgery (CSRF).
- Testing and Debugging:
- Writing unit tests, integration tests, and performing debugging to ensure the reliability and quality of the code.
- Deployment and DevOps:
- Deploying web applications to production servers and managing the deployment process.
- Familiarity with DevOps practices, including continuous integration and continuous delivery (CI/CD), is often beneficial.
- Performance Optimization:
- Identifying and addressing performance bottlenecks in web applications to ensure optimal speed and responsiveness.
- Collaboration:
- Collaborating with designers, product managers, and other team members to understand project requirements and deliver functional solutions.
- Maintenance and Updates:
- Regularly updating and maintaining web applications to ensure they remain compatible with evolving technologies and security standards.
- Documentation:
- Creating documentation for code, APIs, and system architecture to facilitate future development and troubleshooting.
- Problem Solving:
- Full-stack developers need strong problem-solving skills to diagnose issues, implement solutions, and adapt to evolving project requirements.
- Continuous Learning:
- Staying updated with the latest web development trends, tools, and technologies to enhance skills and deliver cutting-edge solutions.
Full-stack developers play a crucial role in the development lifecycle of web applications, from conceptualization and design to deployment and ongoing maintenance. Their ability to work on both front-end and back-end components makes them valuable assets in web development teams.
We are looking for Technical Recruiters to manage our full-cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.
Key Responsibilities:
- Work closely with the Recruiting leads and hiring managers.
- Procure people for different IT Requirements.
- Use niche platforms related to IT, to source potential candidates.
- Personally, conduct interviews, document the same, and report as the need arises.
- In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
- Keeping abreast of the industry trends.
Requirements:
- Having 3 Years experience in a similar role in a similar industry
- Must be comfortable working in US shifts.
- Ability to display deep sourcing skills and excellent candidate assessment skills.
- Should be self-motivated as well as a team player.
- The ability to think analytically to consider all applicants and recommend the right fit for the organization.
- Should have excellent communication skills.
- Proficient in English.
As Conviva is expanding, we are building products providing deep insights into end-user experience for our customers.
Platform and TLB Team
The vision for the TLB team is to build data processing software that works on terabytes of streaming data in real-time. Engineer the next-gen Spark-like system for in-memory computation of large time-series datasets – both Spark-like backend infra and library-based programming model. Build a horizontally and vertically scalable system that analyses trillions of events per day within sub-second latencies. Utilize the latest and greatest big data technologies to build solutions for use cases across multiple verticals. Lead technology innovation and advancement that will have a big business impact for years to come. Be part of a worldwide team building software using the latest technologies and the best of software development tools and processes.
What You’ll Do
This is an individual contributor position. Expectations will be on the below lines:
- Design, build and maintain the stream processing, and time-series analysis system which is at the heart of Conviva’s products
- Responsible for the architecture of the Conviva platform
- Build features, enhancements, new services, and bug fixing in Scala and Java on a Jenkins-based pipeline to be deployed as Docker containers on Kubernetes
- Own the entire lifecycle of your microservice including early specs, design, technology choice, development, unit-testing, integration-testing, documentation, deployment, troubleshooting, enhancements, etc.
- Lead a team to develop a feature or parts of a product
- Adhere to the Agile model of software development to plan, estimate, and ship per business priority
What you need to succeed
- 5+ years of work experience in software development of data processing products.
- Engineering degree in software or equivalent from a premier institute.
- Excellent knowledge of fundamentals of Computer Science like algorithms and data structures. Hands-on with functional programming and know-how of its concepts
- Excellent programming and debugging skills on the JVM. Proficient in writing code in Scala/Java/Rust/Haskell/Erlang that is reliable, maintainable, secure, and performant
- Experience with big data technologies like Spark, Flink, Kafka, Druid, HDFS, etc.
- Deep understanding of distributed systems concepts and scalability challenges including multi-threading, concurrency, sharding, partitioning, etc.
- Experience/knowledge of Akka/Lagom framework and/or stream processing technologies like RxJava or Project Reactor will be a big plus. Knowledge of design patterns like event-streaming, CQRS and DDD to build large microservice architectures will be a big plus
- Excellent communication skills. Willingness to work under pressure. Hunger to learn and succeed. Comfortable with ambiguity. Comfortable with complexity
Underpinning the Conviva platform is a rich history of innovation. More than 60 patents represent award-winning technologies and standards, including first-of-its kind-innovations like time-state analytics and AI-automated data modeling, that surfaces actionable insights. By understanding real-world human experiences and having the ability to act within seconds of observation, our customers can solve business-critical issues and focus on growing their business ahead of the competition. Examples of the brands Conviva has helped fuel streaming growth for include: DAZN, Disney+, HBO, Hulu, NBCUniversal, Paramount+, Peacock, Sky, Sling TV, Univision and Warner Bros Discovery.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
Client: MNC (WFO)
Role: DOT NET DEVELOPER
Exp: 4 years to 6 years
CTC : UPTO 30 lpa.
NOTE:Serving notice period (30days/immediate joiner.
Candidates from Bangalore location only apply.
- Hands-on working knowledge and experience is required in:
- Extensive experience working on C#, .net and .net core frameworks
- Relational Databases (SQL Server, Oracle, PostgreSQL, etc.)
- NoSQL Databases (Mongo, Cloud Spanner, etc.)
- Agile Methodologies (Scrum, TDD, BDD, etc.)
- Experience working with distributed teams across regions and time zones
- Strong organizational skills
- Display detailed, critical, quality-oriented, skeptical thinking about the product
- Experience with several of the following tools/technologies is desirable:
- GIT, Jira, Jenkins, SharePoint, Visual Studio Code.
- Microservices Architecture, Domain Driver Design, Test Driven Development is a bonus
- Design Patterns and implementing the Design Patterns
- Development of Complex Application and System Architectures
- Data Structures and Algorithms using Typescript, C# and .NET
- Experience working in Google Cloud will be a big bonus as all our systems are in the Cloud
- Knowledge of REST and gRPC API’s is a bonus
- Knowledge of the following technologies is a plus:
- Continuous Integration and Continuous Delivery Tools like GitHub, Git, etc.
- Containerization Technologies (Docker)
Desired Profile:
➢ Must have excellent communication skills in English (both oral and written)
➢ Willingness to work in night shift and join ASAP
➢ Both experienced and freshers can apply
Other Details:
• Process: inbound voice process (US healthcare)
• Night shift
• Work from office
• Salary – 13.5K to 18.5 K inhand (depending upon experience and CTC)
• 5 days working & 2 days weekly off
• Location – Salt Lake, sector -5 , Kolkata
Job Perks-:
✓ Fixed weekend (Sat & Sun) off
✓ Cab drop facility provided
✓ Subsidised meals
✓ No sales, no target
✓ PF & ESI available
✓ Attendance allowance of 1k per month provided.
✓ Lucrative bonus and incentives available
Manage client relationship to ensure client delight
Educate the client on the workflow and processes and manage client expectations
Interact and lead production team to ensure effective execution of project deliverables
Allocate proper briefs to team members, lead & guide the team for effective planning &
execution.
To monitor and ensure team performance by developing and propagating client service
focused KPIs / Success Metrics across the team and ensure that it is consistently achieved
To be responsible for client retention and growth by adhering to the quality and timelines of
annual maintenance contracts
To support management in developing, benchmarking and deploying client service
strategies focused towards client retention and delight
To handle everyday coordination with clients, and service them timely with the help of
delivery team
Researching on the brand to get information on brand essence, competition, past consumer
connects programs etc.
To ensure immediate response to client issues as per severity and priority
Work on building proposals, service agreements for new client acquisition
● You’ve been building scalable backend solutions for web applications.
● You have experience with any of these backend programming languages -- Python,
NodeJS or Java.
● You write an understandable, very high quality, testable code with an eye towards
maintainability.
● You are a strong communicator. Explaining complex technical concepts to designers,
support, and other engineers is no problem for you.
● You possess strong computer science fundamentals: data structures, algorithms,
programming languages, distributed systems, and information retrieval.
● You have completed a bachelor's degree in Computer Science, Engineering or related
field, or equivalent training, fellowship, or work experience.











