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Handle guest complaints assist with the check-in process and explain all facility amenities.
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Coordinating and multi-tasking job duties in a busy environment.
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Ensuring and providing flawless upscale professional and high-class guest service experiences.
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Analyzing customer feedback and providing strategic direction to continuously improve the overall rating.

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Key Responsibilities:
- Act as the primary liaison between the customer and the ServiceNow implementation team during the co-creation phase.
- Facilitate workshops and interviews to understand the customer’s business needs, pain points, and objectives.
- Build trust and rapport with stakeholders to encourage open communication.
- Evaluate the customer’s existing ITSM, ITOM, HR, or other enterprise tools.
- Document current workflows, integrations, and pain points with the existing tools.
- Identify redundant tools and processes that can be streamlined with ServiceNow.
- Collect and analyze functional and technical requirements for the ServiceNow implementation.
- Prioritize requirements based on customer goals, compliance needs, and business impact.
- Translate business requirements into actionable technical solutions.
- Compare the customer’s current toolset and processes against ServiceNow’s capabilities.
- Identify gaps, limitations, and opportunities for enhancement using ServiceNow modules and custom applications.
- Work with the customer to co-create a high-level architecture and roadmap for the ServiceNow implementation.
- Propose relevant ServiceNow modules and custom solutions to address identified gaps.
- Ensure alignment with the customer’s enterprise architecture and long-term goals.
- Prepare detailed assessment reports, including findings, proposed solutions, and implementation plans.
- Document key decisions, risks, and dependencies during the co-creation phase.
- Work closely with ServiceNow Architects, Developers, and Product Owners to refine the proposed solution.


We like to keep our job descriptions super simple, so please spend 3 minutes reading this.
Details about the job. You will ...
- Work very closely with the Head of Engineering and the CEO directly
- Own major parts of our tech stack (Node.js/React.js) and your job will be focused primarily on backend (Node/SQL/MQs etc.), but with some front-end JS work (React) as needed
- Design, code, and deliver top-quality software that performs beautifully at scale
- Take ownership for your job and treat it like it is your baby
- This job is based in Chennai (NOT Remote). But we have a lot of flexibility for when life situations require you to work from home
- We are only a 40 person company (by choice) - so you will get amazing ownership!
A Bit About You.
- Really strong in Javascript especially in Node.js with at least 5 years of experience - if you are genuinely not super strong, please do not apply as you will find our interviews challenging and it might be a waste of your time
- Also has React.js experience so that you can support the front-end work as needed
- A strong Engineer who LIKES building software - not just someone who knows the frameworks and can code
- We don't care about college degrees or if you are self taught - we only care that you're exceptional in your work and can be professional
- Must have strong communication skills
- Must be organized, and deliver their own work within deadlines, professionally
- Strong sense of ownership and take pride in your work.
What Will We Do For You?
- Office next to the beach
- "Sports team with a heart" mentality. Even though we work hard, we take care of our people.
- Free breakfast and snacks every day
- Non-hierarchical work environment
- Macbook Pro, free swag etc. of course!
- Huge potential for career growth - the limiting factor will be just your commitment and ambition.
We are currently seeking a passionate and dynamic HR Recruiter to join our team and help us find the best talent to support our mission.
Job Summary:
The HR Recruiter will be responsible for sourcing, screening, and selecting qualified candidates for various positions within the organization. This role will require a deep understanding of recruitment strategies, excellent communication skills, and the ability to build relationships with hiring managers and candidates alike.
Key Responsibilities:
Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.
Create and post job advertisements on various platforms and the company website.
Source candidates using various methods, including social media, job boards, and networking.
Review resumes, conduct initial phone screens, and coordinate interviews with candidates.
Maintain a talent pool of potential candidates for future openings.
Conduct reference checks and background verification as required.
Prepare and extend job offers to selected candidates.
Assist in developing and implementing recruitment processes and policies.
Provide a positive candidate experience throughout the hiring process.
Stay updated on industry trends and recruitment best practices.
Qualifications:
Bachelor’s degree in Human Resources, Business Administration, or a related field.
years of experience in recruitment or talent acquisition.
Proficiency in applicant tracking systems (ATS) and HR software.
Strong knowledge of employment laws and regulations.
Excellent communication and interpersonal skills.
Ability to work collaboratively in a team environment and manage multiple priorities.
Strong organizational and problem-solving abilities.
About us:
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. One of the hottest global SaaS companies, weʼve been recognized by G2 as a Marketing Automation Leader in Asia 2021.
We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. Learn more about us at webengage.com
WebEngage deals with humongous data volumes. The platform ingests 4 billion data points on a daily basis and sends out more than a billion hyper-personalized communications across 10 communication channels. The scale keeps engineering challenging and exciting at the same time. We are looking for talented engineers with strong foundations who can learn and pick up new tools on the fly. You would be working with the latest technologies to build new features, improve performance and reliability of existing features, and improve our development processes as we scale. Product engineering team works in functional pods. You will be working on building certain aspects of the product. For executing the product vision, you will work closely with other developers, QA, product engineers, and customer support team.
Responsibilities:
- Oversee and manage the facility management and housekeeping staff to ensure tasks are completed efficiently and to a high standard.
- Review and manage admin-related reports and checklists for accuracy and completion.
- Oversee and ensure effective administrative functions within the assigned department, such as analysis, reconciliation, reports & presentations preparation, budget and purchasing research, and account monitoring.
- Assist with accounts payable and receivable processes, including processing invoices, preparing checks, and reconciling statements.
- Assist in preparing budgets by coordinating and compiling data, researching past expenditures, and making projections for the following year.
- Manage databases and other information systems to ensure data is updated and accessible.
- Coordinate and support various administrative projects and initiatives.
- Oversee the procurement process, including sourcing, vendor management, and negotiations, to ensure efficient and cost-effective acquisition of goods and services.
- Oversee and maintain contracts with related vendors and purchase supplies and equipment as authorized.
- Monitor fixed assets and equipment, maintaining records for all IT and non-IT equipment.
- Record disbursement of petty cash, perform timely replenishment of funds, and conduct monthly reconciliations of the account.
Requirements:
- Bachelorʼs degree in any discipline
- Minimum 3 years of proven experience in a similar role
- Excellent communication and interpersonal skills
- Proficiency in MS Office & G Suite is a must
- Excellent organizational and time-management skills
- Quick-thinking, planning, coordinating, and executing skills
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment. • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and aContemporary Leave Policy (beyond sick leaves)
Explore more here: https://youtu.be/Y0HjfyMjUpg https://www.linkedin.com/company/webengage https://twitter.com/WebEngage?s=09
Think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!
WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.

Job description
Role : Java Developer
Experience: 5+ years
Work Location: Bangalore (Work From Office )
Requirements:
Hands-on experience in Java/J2EE technologies in developing Web, Distributed Enterprise and Interoperable Applications.
Expert level programming skills in Java OOPS concepts.
Expertise in Spring boot ,Microservices
Experience in using and developing RESTful APIs using JAX RS, Spring Rest using JSON and XML.
Good to have Experience in developing SOAP API using JAX WS with (XML, XSD, DTD, WSDL).
Good to have knowledge in Struts (Struts 1.0, JSP, JavaScript, jQuery, AJAX, Servlets)
Prior hands-on experience & Knowledge in Docker & Kubernetes, Microservice Architecture (developing applications on cloud platforms)
Good experience and understanding in Caching, Distributed/Scalable Architecture.
Expertise in using GOF Design Patterns, Data Structures & Algorithms and reactive programming technologies
Experience in Unit Testing Frameworks.
Must have Degree in Computer Science or equivalent
Experience with Product development companies will be preferred
Experience in Gaming Domain using WebSockets in java will be preferred
Strong verbal & written communication skills

Solid knowledge and vast experience in Javascript, HTML5 and CSS3.
Previous exposure to Advanced JavaScript or Node.js or Vue.js or React.js framework experience would be an added advantage.

You will be responsible for architecting and building applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
Responsibilities:
Leverage native APIs for deep integrations with both platforms.
Diagnose and fix bugs and performance bottlenecks for performance that feels native.
Maintain code and write automated tests to ensure the product is of the highest quality.
Transition existing React web apps to React Native.
Skills:
Firm grasp of the JavaScript (TypeScript would be a plus)
Knowledge of functional or object-oriented programming
Ability to write well-documented, clean Javascript code
Familiarity with native build tools, like XCode, Android Studio
Understanding of REST APIs, the document request model, and offline storage
Experience with automated testing suites
Send across:
Your LinkedIn profile
Your Github profile
Links to projects you have built
At Finclus, we are building the single truth platform, share trust not data, the end of passwords— a single identity for everything, online and offline.
We are creating a decentralised node connection between the Identity issuers ( Aadhar, PAN, hospitals etc ), holders = Users & verifiers ( Banks, insurance, E-commerce websites etc )
No more filling the forms & No more data breaches.
Money is the currency for transaction & trust is the currency for interaction, Finclus providing this through identity issuers, Rating trust, Assessing trust & creditworthiness through a trusted relationship network.
Platforms like Facebook make billions off your posts, and we exist to cut you in. We're re-routing ad dollars back into your pocket by democratizing influencer perks for all... Get your customers to get you, customers - pay with social media posts. Inherently viral features.
FincID card - Link in a bio - One ID card for everything. Both Offline & online identities.
We provide Identity as a Service to our users and our partners, decreasing verification costs by 10-100x and providing unparalleled privacy and security of personal information.
FincID stores all personal information locally on the users’ device and eliminates the need for centralized honey pots. No more data breaches. No more mass identity theft.
modular approach and clean code
Write efficient Dart code
Write / Integrate REST APIs.
Brainstorm the ideas about new features with UI/UX team and product owners.
Closely work with UI/UX professionals to bring out cutting edge mobile experience.
Maintain source code using Git.
Focus on understanding customers' requirements and translating those needs from product specifications into functional, production-ready code.
Be highly autonomous, especially be able to transform fuzzy, complex, and various requirements into clear specifications, plan for their implementation, and delivery
*Skills*
Deep knowledge and Experience in Flutter and Dart (At Least 2 years). Doesn't matter if he is super talented. Qualifications don't matter.
GitHub, play store Portfolio with released applications or hackathon experience
Samples of source code on Flutter
Experience in creating animations in Flutter.
Knowledge of advanced Flutter Concepts like factory constructor, spread operators
Knowing the first principles, minimalistic design, Psychology aspects, virality & Gamification features
Love to work at the intersection of Blockchain, decentralised storage, self sovereign identity, cryptography,Deep learning and GPT -3. If you have a good idea about this is topic is a big plus.
You might also have…
blockchain interest. Whether you've built a dApp, read a few whitepapers, or just checked out a blog post, we want to help you learn.
a cybersecurity background (bonus points if you worked in the government).
great interpersonal skills. You speak eloquently. You write clearly. You listen thoughtfully.
self-motivation. You volunteer for new challenges.
You are excited to learn new things. You work long and hard. startup battle scars.
Imagining the impossible things & solving things by applying first principles
You love working in a fast-paced, unpredictable, and fluid environment. You enjoy solving new problems on they fly.
Is this you?
We can't wait to hear from you.
Job doesn’t seem like a good fit? Perhaps you have a friend that would be perfect for this role. Please send them the link. Thanks!
Best salary/stipend, Irreplaceable team & problem to solve.

