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About Hamleys:
Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.
Job Title: Fun Consultant
Grade: A1
Role:
- Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
- To efficiently adhere to all “company procedures and policies.”
- To work with the team to achieve award winning “customer service.”
Key Responsibilities:
- Contribute to achieve store KPIs.
- Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
- Believes and lives the attitude of “Sheer customer delight” – go beyond
Desired Skills & Abilities
- Superior understanding of Indian retailing and global trends.
- Good communication and interpersonal skills - understand customer needs
- Good at relationship building - conversion to sales
- Ability to follow brand and store guidelines
- Good operations experience – receiving stock, inventory keeping, cash handling etc.
PHP
PythonWe are seeking a motivated Data Analyst to support business operations by analyzing data, preparing reports, and delivering meaningful insights. The ideal candidate should be comfortable working with data, identifying patterns, and presenting findings in a clear and actionable way.
Key Responsibilities:
- Collect, clean, and organize data from internal and external sources
- Analyze large datasets to identify trends, patterns, and opportunities
- Prepare regular and ad-hoc reports for business stakeholders
- Create dashboards and visualizations using tools like Power BI or Tableau
- Work closely with cross-functional teams to understand data requirements
- Ensure data accuracy, consistency, and quality across reports
- Document data processes and analysis methods
Role - State Head (Maharashtra)
Experience - 10+ years
Job Location - Pune, Maharashtra
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
The ideal candidate would be someone who is motivated and passionate in working with the underprivileged youth and likes working towards their betterment, has experience in managing a large team size, handled centres in various capacities and has exposure to working with various stakeholders. If you are confident you tick all the boxes, we invite you to apply for this position.
- Independently lead centres for enabling thousands of youth from the nearby communities to be formal jobs/self-employed
- Develop and maintain a conducive environment at the centre that enables learning and a feeling of safe space for youth
- Implement the foundation program such that the youth builds agency and over time does not need to depend on the Lighthouse Source
- Manage Centres in the region for timely deliverables and high-quality outcomes for all of the stages of the program - Community Outreach to Alumni
- Interfacing with ward level networks -
Government (Corporators, Ward Officers, PMC personnel) for mobilization and other support
NGOs for mobilization and other support
Corporates and Establishments for volunteering, placements and donor/potential donor visits
Citizens for volunteering
- Manage brand building activities e.g., Events, which are specific to the centre and help with advocacy with the local economy for youth placements.
- Seek opportunities for partnership with various skilling and placement organisations.
- Drive and motivate the team towards performance excellence and results.
- Build a strong culture at the workplace which values integrity, courage, empathy and inclusion.
- Ability to find creative and innovative solutions for program implementation to stay ahead of the curve.
- MSW or Post Graduation in any field
- 10+ years of experience preferably in both social and corporate sectors.
- Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management.
What are we looking for:
Self-driven, excellent time management and multitasking skills
Strong people management, project management, and data analytics skill
Strong orientation towards relationship building and problem-solving
Proven ability to plan and manage operational process for maximum efficiency and productivity
Experience with budget and business plan development
Strong verbal and written communication skills in Hindi and English.
What’s in it for you?
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Impact In This Role
Excellent problem solving, decision-making and critical thinking skills.
Collaborative, a team player.
Excellent verbal and written communication skills.
Exhibits initiative, integrity and empathy.
Enjoy working with a diverse group of people in multiple regions.
Comfortable not knowing answers, but resourceful and able to resolve issues.
Self-starter; comfortable with ambiguity, asking questions and constantly learning.
Customer service mentality; advocates for another person's point of view.
Methodical and thorough in written documentation and communication.
Culture oriented; wants to work with people rather than in isolation.
You will report to the Director of IT Engineering
What You’ll Be Doing
- Interface with Business Analysts and Stakeholders to understand & clarify requirements
- Develop technical design for solutions Development
- Implement high quality, scalable solutions following best practices, including configuration and code.
- Deploy solutions and code using automated deployment tools
- Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
- Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
- Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
- Identify opportunities for process improvements, mentor and support other developers/team members as needed.
- Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.
Desired Traits
- 8-10 years of experience in Salesforce development
- Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
- Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
- Experienced in designing and implementing custom solutions that align with business needs.
- Strong knowledge of Salesforce data modeling, reporting, and database design.
- Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
- Strong unit testing, functional testing and debugging skills
- Strong understanding of best practices
- Active Salesforce Certifications are desirable.
- Experience in Mulesoft is a plus
- Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.
Interested in learning more? We look forward to hearing from you soon.
- Keeping up-to-date with alterations to immigration.
- Meeting with prospective and extant clients to gauge which services they require.
- Providing clients with all pertinent documentation.
- Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
- Verifying the authenticity of paperwork and supporting documents.
- Preparing and providing invoices for your services.
Credit cards haven't changed much for over half a century so our team of seasoned
bankers, technologists, and designers set out to redefine the credit card for you - the
consumer. The result is OneCard - a credit card reimagined for the mobile
generation. OneCard is India's best metal credit card built with full-stack tech. It is
backed by the principles of simplicity, transparency, and giving back control to the
user.
The Engineering Challenge
“Re-imaging credit and payments from First Principles”
Payments is an interesting engineering challenge in itself with requirements of low
latency, transactional guarantees, security, and high scalability. When we add credit
and engagement into the mix, the challenge becomes even more interesting with
underwriting and recommendation algorithms working on large data sets. We have
eliminated the current call center, sales agent, and SMS-based processes with a
mobile app that puts the customers in complete control. To stay agile, the entire
stack is built on the cloud with modern technologies.
Check out our apps here:
OneCard (Best credit card app) : www.getonecard.app
OneScore (5 million downloads): http://www.onescore.app" target="_blank">www.onescore.app
Security Compliance Lead
Opportunity:
Opportunity to build GRC practice grounds up for new Age Fintech startup, lead and
implement PCI-DSS, ISO-27001, RBI compliances
What you will do:
● Be SME for all applicable regulations, guidelines and industry best practices
to manage risk and ensure compliance.
● Be the single point of contact for all external entities related to Security and
Compliance communications.
● Owner for all security documentation such as policies, standards, and
procedures.
● Owner for driving security controls across all organisation functions.
● Build continuous assessment practice which is superset of all required
regulatory compliance.
● Manages and supports Information Security Risk Management Life-cycle for
the organization.
● Provide adequate security and compliance against specific standards such as
NIST 800-53, NIST 800-171, ISO 27001, SOX, PCI, HIPAA and other
regulatory requirements.
● Identifies and formally documents deviations from published standards,
estimates risk level, recommends appropriate mitigation countermeasures in
operational and non-operational situations.
● Identify potential areas of IT compliance vulnerability and risk; guide the
accountable stakeholders to develop/implement corrective action plans for
resolution, and provide general guidance on how to avoid or deal with similar
situations in the future. Risks should be identified, assessed and monitored on
an ongoing firm-wide and individual entity basis
Experience Range:
4-8 years of experience in Cybersecurity & Risk Compliance Domain in areas
including and limited to: System Security, Network Security , SOC, Risk &
Compliance Management
Technical Expertise:
● Auditing experience in ISO-27001, SOX, NIST, PCI-DSS
● Experience with AWS Security and Compliance.
● Prior experience in the Banking and Financial domain is nice to have.
● Proven experience in Endpoint Security, Network Security, SIEM,SOC
Advanced security tools – SOAR platform, Vulnerability Management, SIEM
● Experience building Threat Modeling practice
● Strong communication skills
We are looking for someone to join an exciting, soon launching real estate based company as a Business Development intern. Not only is this job a great way to get into the corporate industry it will also be a great internship experience to showcase in your resume. No two days will be the same in this job, and the ideal candidate should be able to communicate with a wide range of clientele and manage relations with high-profile delegates.
Responsibilities Include
- Generating Leads
- Managing client relationships.
- Increasing the exposure of the company.
Requirements Include
- Excellent communication skills.
- Graduate/Postgraduate.
- A proven ability to work within a team.
JavaJava Developer(java8,spring boot,microservices, rest api, SQL,JPA)
- Should have strong hands-on experience in JUnit, Spring Framework, Spring Boot.
- Should have experience in Microservices, WebSphere.
- Preferred to have experience in Jenkin and CI and CD pipeline.
- Should have worked in Agile methodologies.
- Experience in Web development, Responsive UI.
- Ability to recognize user experience needs and convert them into the design.
- Knowledge in REST services
- Basic knowledge in HTML, CSS
- Experience in Microservices
Google Analytics
Customer Success Specialist
Location - Pune
Promobi is looking for a Customer Success Specialist who would be responsible for
developing customer relationships to promote customer retention and loyalty. Who will
value and nurture the client-business relationship and will connect the company product to
the customer to maximize satisfaction? Someone who would be Reviewing the existing
customer accounts and customer satisfaction. And will focus on growing additional sources
of revenue and product reach within accounts.
Key Responsibilities :
The individual role that you’ll play in our team:
● To support the post-sales customer lifecycle as it relates to customer adoption,
on-going support, program optimization, and expansion.
● Create better modes of operations to make customer service easier for both team
members and customers.
● Pay attention to customer’s details and complaint
● Provide customer training and education on company products.
● Provide technical support to the customer, with the help of the Technical team
● Establish a successful account management routine.
● Create, manage and track customer data using online tools
● Develop and implement a well-planned customer on-boarding
● Support customer renewals, proactively identifying and prioritizing resources and
strategic value and renewal timeframe.
● Closely monitor the assigned Accounts; providing insight to Customers.
● To be responsible for customer retention and the prevention of churn across our
Customer base
● Focus on customer relationship management by helping them to upgrade to better
plans and get more revenue for the business.
What we want to see in the potential Candidate
● Ability to work on customer relationship management applications
● Quick learner and versatile.
● Must possess strong communication skills in English,---both written and verbal
● Excellent skills for communicating and relating with both team members and
customers
● Good interpersonal skills to create a cordial relationship with team members
● Ability to work in a fast-paced, entrepreneurial, results-oriented culture.
● Have good to handle disputes and emergencies
● Must have a strong understanding of our Customers’ business objectives
● Ability to identify and articulate how solution supports achievement of the
Customers’ strategic business goals
● An excellent problem solver with strong analytical skills
● The ability to manage your time and plan your day effectively
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including
smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps
and content. It supports the management of Android, iOS, macOS and Windows 10 devices
and ensures streamlined device management operations with InterOps. Fusion of Endpoints
at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the
brand Scalefusion. The solution allows organizations to manage Android and iOS devices
from the cloud. It offers modern mobile device management (MDM), application
management (MAM) and content management (MCM) experience for corporate-owned
devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their
Device Management
Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.
Skills:
- Very good communication skills
- Experience of managing customer support team of atleast 10 members for international customers.
- Good Customer facing skills
- Good experience of managing teams
- Good technology background required for understanding complex technology issues.
Responsibilities:
- Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
- Keep your team motivated.
- Keep tab on all issues which are reported by various sources
- Keep in touch with Product team for new releases and training teams according to their responsibility
- Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
- Report to management about customer success reports
- Invent/discover new channels and method to improve customer success
- Manage budgets of Customer support team requirements
- Take care of hiring and retaining customer support teams
- Do upkeep of tools used for Customer success such as fresh desk, chat etc.
Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books, recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess. You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources.
SHIFT : US Shift
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