11+ Know your customer Jobs in Pune | Know your customer Job openings in Pune

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Partner Development Executive (PDE) – Pan India

VTAG is building India's largest vehicle safety partner network and is looking for passionate Business Development professionals.

Responsibilities:

• Identify and onboard automobile dealers, EV dealers, service centers, garages, fleet operators and insurance partners.

• Generate leads and acquire new business partners.

• Conduct product demonstrations and presentations.

• Build long-term partner relationships.

• Achieve monthly business targets.

• Update CRM and coordinate with internal teams.

Requirements:

• Graduate in any discipline.

• 0–5 years of experience in Business Development, B2B Sales or Field Sales.

• Freshers with excellent communication skills are welcome.

• Willing to travel across assigned territory.

Salary:

₹3–6 LPA + Attractive Performance Incentives

Location:

Hyderabad (Hiring across Pan India)

Job Objective

The primary objective of the role is to ensure smooth production by addressing Quality issues/problems in production and identifying better solutions and process improvement for operational efficiency. The manager is responsible for Quality Control from the Yarn to Packing Department, including the Lab. A key goal is to ensure 1st Quality Production while maintaining the Overall Rejection for the Plant to be below 5%.

Key Roles & Responsibilities

The responsibilities are categorized into several areas:

Operational

• Responsible for Quality Control for all Production Departments, including Knitting, Seaming, Washing, Boarding, Checking & Packing.

• Managing the Yarn Testing Lab and overseeing all Third Party & Self Inspections.

• Implementing stringent quality control systems and conducting audits to enhance product quality and reduce rejection / wastage.

• Conducting Online Quality Rounds to control quality issues at the online stage.

• Generating and maintaining various monthly/annual reports, such as AOQ (Average Outgoing Quality), Cost of Poor Quality, Quality Trends (All Stages), and Defects wise % reports for Knitting & Finishing.

• Handling and maintaining records of customer queries & complaints, along with corrective actions.

• Adhering to customer-specified Restricted Substance list (RSL) and practicing stringent quality and safety standards on the shop floor.

Strategy & Planning

• Responsible for Quality Compliance.

• Managing all types of Samples (Salesman, Shipment, PP Samples, etc.).

• Handling all Customer Complaints and managing Quality related Customer Coordination.

• Active participation in Quality related reengineering.
• Carrying out various Quality Systems like Quality Circle, 5S, Zero Quality, and TQM.

Additional Responsibility

• Training of New QC's.

• Conducting awareness & training sessions for Quality auditors to build their skill to meet customer quality norms in the process.

• Ensuring Factory Compliance - Technical.

• Supporting improved productivity and efficiency with the budgeted head count.

• Focusing on Cost Saving by striving for 0% reduction in wastage.

People Management

• Ensuring the team understands and adheres to defined clear roles and accountabilities.

• Developing and monitoring Key Performance Indicators (KPIs) of direct reportees and counseling them for development.

• Identifying training and development needs of team members and planning implementation.

• Driving a transparent, performance-driven and result-oriented culture within the team.

• Ensuring succession planning for the manager and critical roles in the team.

What you'll do

Greetings from Trigent Software!!

Hiring for Customer Support Executive -International Process

**Only candidates who have excellent communication can apply**

Role: Customer Support Representative

Process: Voice

Mode of Work: Work from Office

Location: Bangalore

Working Days: 5 days

Shift: US Shift

Qualification: Graduates (Fresher) & Grads and Undergrads (Exp)

Salary: 0 months to 7 months - 3 LPA

8 months to 5 years - 4.8 LPA

Responsibility:

Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction.

Create focused communications to reinforce existing processes or introduce new ones.

Help manage the tools used for agent communications.

Good verbal and written communication Minimum 0 - 4 yrs voice customer service experience (not just any customer service), having been part of escalation desk in the past would be an added benefit Work from client location in bengalore on the basis of US shift.

Rounds of Interview: VERSANT > CD > OPS

Preferred Candidates Profiles:

* Candidate should be comfortable working in US Shift

* Candidate should be comfortable working in a Contractual role

Perks and Benefits:

* 2 way cab facility

Regards,

Trigent Software

Position: Social Media Marketer

Location: Pune

Experience: 1-4 years

Location: Candidates must be located in or willing to relocate to Pune.

About Us:

Plobal Apps is a no code platform that helps online brands build mobile apps in minutes. We are one of the largest app builders in the Shopify ecosystem, powering apps for some of the world’s largest brands like Steve Madden , Forever 21, Bailey’s Blossoms & thousands more. Our team currently operates out of Toronto, Pune & Bangalore. 

We’ve raised over $10 million in funding and are backed by Bessemer Venture Partners, Elevation Capital & Better Capital. 

What you will do:

• You will work closely with the CEO
• Develop and execute social media strategies to increase brand awareness and engagement.
• Create compelling content for various social media platforms, including but not limited to Facebook, Twitter, LinkedIn, and Instagram.
• Utilize AI tools and analytics to optimize social media performance and track key metrics.
• Manage and maintain the company's social media profiles and presence, ensuring consistency with brand voice and messaging.
• Monitor trends in social media and digital marketing, identifying opportunities for innovation and growth.
• Collaborate with cross-functional teams, including Marketing, Design, and Sales, to align social media efforts with overall business objectives.
• Write engaging blogs and articles to support content marketing initiatives and drive traffic to the company website.
• Stay up-to-date with industry best practices and emerging trends in social media marketing.

Who we are looking for:

• Bachelor's degree in Marketing, Communications, or related field. MBA or post-graduate diploma in Marketing preferred.
• At least 1-5 years of social marketing experience, preferably for B2B SaaS companies
• Excellent at written communication
• Tech Savvy and excited to explore and work with new technology
• Proven experience in social media marketing, with a strong portfolio showcasing successful campaigns and content.
• Proficiency in using social media management tools and analytics platforms.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously.
• Strong analytical skills, with the ability to interpret data and insights to drive decision-making.

Benefits:

• Hybrid work culture
• Health Insurance Coverage of INR 5,00,000 
• 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
• Maternity and Paternity Leave
• Opportunity to work with some of the coolest and biggest brands in the world 

Ready to help us build the next generation of mobile commerce?

About Dice:

The Dice platform, one of the most advanced SaaS fintech organizations, helps businesses convert their spending from many fragmented applications, prepaid cards, offline reimbursement/invoice management, procurement, and payment systems to a single spend platform. There will be no more cash, cards, refunds, or offline invoicing since our entire goal is to provide businesses more knowledge and control over how they spend their money, resulting in significant cost savings and profitability. We are a hyper growth startup collaborating with premium Indian enterprises, startups, and industry leaders across disciplines.

Perks in store for you when you join the team:

● You'll be surrounded by passionate team members.

● Your work will have a visible impact.

● You will be working on interesting technical challenges in a fast-paced environment.

Responsibilities:

● Develop UI components using JavaScript following react.js workflows, Building reusable components and front-end libraries for future use.

● Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

● Bug resolution for all the bugs found in Functional, System & User testing to meet exit criteria of the phase.

● Developing and implementing highly responsive user interface components using react concepts.

● Developing and implementing front-end architecture to support user interface concepts.

● Monitoring and improving front-end performance.

● Documenting application changes and developing updates.

Must have skills:

● React Js

● Javascript

● Html

● CSS

● ES6

Secondary Skills:

● Knowledge of Firebase

Datametica is looking for talented SQL engineers who would get training & the opportunity to work on Cloud and Big Data Analytics.

Mandatory Skills:

• Strong in SQL development
• Hands-on at least one scripting language - preferably shell scripting
• Development experience in Data warehouse projects

Opportunities:

• Selected candidates will be provided training opportunities on one or more of the following: Google Cloud, AWS, DevOps Tools, Big Data technologies like Hadoop, Pig, Hive, Spark, Sqoop, Flume, and KafkaWould get a chance to be part of the enterprise-grade implementation of Cloud and Big Data systems
• Will play an active role in setting up the Modern data platform based on Cloud and Big Data
• Would be part of teams with rich experience in various aspects of distributed systems and computing