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Know your customer Jobs in Pune

11+ Know your customer Jobs in Pune | Know your customer Job openings in Pune

Apply to 11+ Know your customer Jobs in Pune on CutShort.io. Explore the latest Know your customer Job opportunities across top companies like Google, Amazon & Adobe.

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Reliance Brands Ltd.
Nazim Kapadia
Posted by Nazim Kapadia
Mumbai, Navi Mumbai, Delhi, Gurugram, Noida, Chandigarh, Surat, Pune, Ahmedabad, Chennai, Kochi (Cochin), Bhopal, Indore, Patna, Kolkata, Lucknow
0 - 3 yrs
₹1L - ₹2L / yr
Customer Service
Retail
Know your customer
Customer Success
Sales
+2 more

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

 

Job Title: Fun Consultant

Grade: A1

Role:

  • Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond
  • To efficiently adhere to all “company procedures and policies.”
  • To work with the team to achieve award winning “customer service.”

Key Responsibilities:

  • Contribute to achieve store KPIs.
  • Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
  • Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

  • Superior understanding of Indian retailing and global trends.
  • Good communication and interpersonal skills - understand customer needs
  • Good at relationship building - conversion to sales
  • Ability to follow brand and store guidelines
  • Good operations experience – receiving stock, inventory keeping, cash handling etc.
Read more
Swissclear

at Swissclear

2 recruiters
Gunjan Tiwari
Posted by Gunjan Tiwari
Pune
3 - 6 yrs
₹10L - ₹15L / yr
Software Testing (QA)
Test Automation (QA)
Load Testing
Mobile App Testing (QA)
Selenium
+1 more

About us:


TAPPP is leading the charge in bringing premium digital entertainment content & live sports to global consumers via its prepaid platform.


We are available across platforms via the Web, Mobile, and Tablets. Building out this brand presents significant product and engineering challenges. At the center of solving those challenges is the TAPPP Product Engineering team which is responsible for the TAPPP product end to end.


The organization is flat, processes are minimal, individual responsibility is big, and there is an emphasis on keeping non-productive influences out of the everyday technical decision-making process. Upholding these philosophies will be imperative as we execute our aggressive plan of global expansion over the next 2 years.


Who are we looking for:


We are looking for a QA engineer experienced in writing test cases based on user stories, creating reports, testing the application from a design & usability perspective, and supporting both manual and automated testing throughout the lifecycle of the product. As a QA Engineer, you will ensure that quality issues and defects are appropriately identified, documented, tracked, and resolved in our defect tracking system.


Mandatory technical skills:

  • Proven working experience (Min 3 years) in software quality assurance
  • Strong knowledge of software QA methodologies, tools, and processes
  • Experience in writing clear, concise, and comprehensive test plans and test cases
  • Hands-on experience with both white box & black box testing and automated testing tools
  • Technology hands-on Selenium, Javascript, and SQL Scripting is a must
  • Experience with Restful API testing – Postman jetpack, RestAssured
  • Experience with performance/load/stress testing
  • Experience in all stages of application testing including UI, backend, functional, regression
  • Experience working in an Agile/Scrum development process


Other


Strong independent contributor and an unquenchable desire to learn, attention to detail a can-do attitude

Comfortable working in a start-up environment


The position is based in Pune, India.

Read more
Clairvoyant India Private Limited
Sandeep Bharate
Posted by Sandeep Bharate
Remote, Pune, Hyderabad
5 - 12 yrs
₹15L - ₹23L / yr
skill iconJavascript
skill iconHTML/CSS
skill iconReact.js
skill iconNodeJS (Node.js)
About Clairvoyant:
Clairvoyant is a global technology consulting, services, and product company. We help organizations build innovative products and
solutions using enterprise stack, big data, analytics, and the cloud. Our global team consists of experienced professionals, with
backgrounds in design, software engineering, analytics, and data science. Each member of our team is highly energetic and committed
to helping our clients achieve their goals.

Must Have:
● A Full stack engineer with 4+ years of hands-on experience working with data-backed front-end web applications.
● Strong with JavaScript programming skills, ReactJs, Nodejs, along with HTML5, CSS pre-processor(s), Bootstrap.
● Good 2+ years of experience on ReactJS and a minimum of 1 year of experience in Nodejs
● Must have hands-on building Data Visualization and manipulation libraries with a rich interface.
● Good understanding of ES6 Concepts, cross domain post messaging, localization, internationalization.
● Ability to write modular, clean, robust code, guide internal teams, perform code reviews, improve the quality of their work with
oversight and feedback.
● Must be good at writing unit tests to cover the code.
● Good understanding of Redux and Saga.
● Basic understanding of CI/CD.
● Ability to build and leverage reusable templates for internal and customer usage.
● Understanding of cross-browser compatibility issues and ways to work around them. Awareness of server side MVC frameworks,
web services, and web communication protocols and message formats.
● Understanding of user interface design, responsive design, usability, and accessibility concepts.
● Strong problem-solving abilities and analytical skills, ability to take ownership as appropriate.
● Must be able to integrate quickly into the team and work independently towards team goals.
● Excellent communication and coordination skills, willing to learn new skills.
● A good understanding of how a payment network provider works will be an added advantage.
Soft Skills
● Strong problem-solving abilities and analytical skills, ability to take ownership as appropriate
● Must be able to integrate quickly into the team and work independently toward team goals
● Excellent communication and co-ordination skills, willing to learn new skills

Key skills: ReactJs, Nodejs, ES6, JavaScript, HTML5, CSS3
Education: Bachelors (preferably BE/B. Tech.) - Computer Science/IT
Read more
Wissen Technology

at Wissen Technology

4 recruiters
Lokesh Manikappa
Posted by Lokesh Manikappa
Pune, Mumbai
5 - 9 yrs
₹5L - ₹15L / yr
Automation
Test Automation (QA)
skill iconJava
skill iconPython
Selenium
+3 more

Dear Connections,


We are hiring! Join our dynamic team as a QA Automation Tester (Python, Java, Selenium, API, SQL, Git)! We're seeking a passionate professional to contribute to our innovative projects. If you thrive in a collaborative environment, possess expertise in Python, Java, Selenium, and Robot Framework, and are ready to make an impact, apply now! Wissen Technology is committed to fostering innovation, growth, and collaboration. Don't miss this chance to be part of something extraordinary.


Company Overview:

Wissen is the preferred technology partner for executing transformational projects and accelerating implementation through thought leadership and a solution mindset. It is a leading IT solutions and consultancy firm dedicated to providing innovative and customized solutions to global clients. We leverage cutting-edge technologies to empower businesses and drive digital transformation.

#jobopportunity #hiringnow #joinourteam #career #wissen #QA #automationtester #robot #apiautomation #sql #java #python #selenium

Read more
With a leading Business Process Management (BPM) company

With a leading Business Process Management (BPM) company

Agency job
via Jobdost by Saida Jabbar
Mumbai, Pune, Bengaluru (Bangalore)
2 - 10 yrs
₹5L - ₹16L / yr
Microsoft Windows Azure
ASP.NET
Windows Azure
skill iconMachine Learning (ML)
SQL server
+12 more


Azure Chatbot Developer

Location :Bangalore / Mumbai / Pune

Job Description

Build and maintain bots on Azure platform. Integration with Active directory, WEB API based integration with external systems. Training and Integrate bots as per users’ requirements. Work in line with design guidelines, best practices and standards of bot deliverable. Creative approach to the conversation flow design, human aspects in the bot responses and sentiments

Qualifications

a) 5 years of experience in software development with clear understanding of the project life cycle
b) Min 2-3 years of hands-on experience in Microsoft Azure Bot Framework, LUIS and other Cognitive services offered by Azure
c) Hands on experience with Machine Learning based chat bots
d) Experience with Azure bot services like Text Analytics etc.
e)Strong database skills and hands-on experience on databases like SQL Server/Oracle

f) Strong experience on Azure Active directory and adaptive cards integration in Chat bot.

g) Strong experience designing and working with

with service-oriented architectures (SOA) and WebAPIs.

h) A strong experience on Microsoft Azure, ASPNET / MVC and programming languages such as C#/VBNET

i) Knowledge of Python and NodeJS is a plus

j) Ability to design and optimize SQL Server 2008 stored procedures.

k) Experience with JQuery, CSS3, HTML5 or similar technologies.

l) Ability to adapt quickly to an existing, complex environment.

Read more
Piton Systems

Piton Systems

Agency job
via Jupiter Business Services Pvt Ltd by Abhilasha Gulvani
Pune
1 - 4 yrs
₹1.8L - ₹5L / yr
skill iconLaravel
skill iconCodeIgniter
skill iconCakePHP
skill iconPHP
MVC Framework
Job Type : Permanent Full Time

Mandatory Skills: Exp in anyone MNC framework (Laravel/Codeigniter/CakePHP)

Roles and Responsibilities:

1. As a PHP Developer, you will be responsible for developing and coding all server-side logic using the CakePHP framework.
2. Writing back-end code and building efficient PHP modules.
3. Understand existing software products and contribute towards improving it.

Read more
B2B SaaS Integration Suite

B2B SaaS Integration Suite

Agency job
via Unnati by Sarika Tamhane
Remote, Pune
0 - 2 yrs
₹4L - ₹6L / yr
Marketing
Market Research
User Experience (UX) Design
Marketing Strategy
Strategic planning
+5 more
Work with a leading SaaS product and services company, learn about the global processes and client requirements.
 
Our client is a cloud integration and automation products provider. Their customised applications allow their clients' platform to connect to any cloud thus enhancing the user experience and allowing a seamless integration of data. Their streamlined operations focus on strategic issues like secure infrastructure and an in-house UX that is 5 times faster and at a fraction of the cost.
 
The founder is a Berkeley alumnus, with a background in Technology and Business and has packed in many years with IT and Fintech companies. Based out of California with an office in Mumbai, the 4 year old company is a niche player growing at arate of 23% in an industry that is in a booming and blooming stage. Their products being used in industries like Retail, Ecomm, Manufacturing, F&B, Pharma, Education among others.
 
As a Marketing Executive, you will have a Remote based work, with a Project in Market Research and Data Compilation/ brand building via Linkedin/ Social media
 
What you will do:
  • Assisting with daily administrative duties.
  • Monitoring all social media platforms for trending news, ideas, and feedback.
  • Preparing detailed promotional presentations.
  • Helping with the planning and hosting of marketing events.
  • Researching and evaluating competitor marketing and digital content.

 

What you need to have:
  • Looking for Marketing Executive/ Trainee for US/ Pune based startup.
  • Must have excellent written and oral communication skills.
  • Male candidates having good understanding of market research techniques, data analysis and statistics methods
  • Thorough knowledge of strategic planning principles and marketing best practices
  • Proficient in MS Office and marketing software (e.g. CRM)
  • Familiarity with social media and web analytics (e.g. WebTrends)
  • Excellent people skills
  • Should be passionate for the art of marketing and will have an abundance of ideas for building efficient strategies.
  • He/ she must bring forth a strong arsenal of techniques and methods to promote our products, services and public image.
  • The goal is to reach out to the market and cultivate the customer interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth.
Read more
Zoop.one

at Zoop.one

6 recruiters
Farnaz Kazi
Posted by Farnaz Kazi
Pune
2 - 6 yrs
₹5L - ₹7L / yr

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

 

This role demands hybrid WFO(2 days a week)

 

Responsibilities:

  • Develop and manage client portfolios.
  • Sustain business growth and profitability by maximizing value.
  • Analyze customer data to improve customer experience.
  • Hold product demonstrations for customers.
  • Improve on boarding processes.
  • Mediate between clients and the organization.
  • Handle and resolve customer requests and complaints.
  • Minimize customer churn.
  • Improve customer NPS ration.
  • Aid in product design and product development.
  • Operate as the lead point of contact for all matters specific to our customers.
  • Support and coordinate with the tech team to ensure seamless delivery to clients.
  • Collect feedback and survey on customer satisfaction.
  • Become SPOC for allocated customer.
  • Prepare and share weekly and monthly reports with the reporting manager on customer performance.
  • Own the product knowledge base.
  • Map the customer journey and identify improvements at every stage.
  • Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
  • Develop a trusted advisor relationship with key customer stakeholders.
  • Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
  • Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
  • Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
  • Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
  • Constantly work towards providing innovative strategies for delivering customer delight.
  • Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

 

Requirements:

  • MS-Excel professional.
  • API Functional Knowledge.
  • Self-driven and proactive nature.
  • Excellent communication and interpersonal skills.
  • Experience in SAAS based product, CRM, or ERP.
  • Knowledge of customer success processes.
  • Experience in document creation.
  • Patient and active listener.
  • Passion for service.
  • Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
  • Must-Have: Highly organized and able to multitask.

 

Good to Have:

  • You should be passionate about engaging customers and expanding their use cases through our product.
  • You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
  • You have good data analysis and data-driven decision-making skills.
  • Strong project management skills.
  • 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
  • Strong Technical Background Preferred.
Read more
Numerator

at Numerator

4 recruiters
Darshit Kanani
Posted by Darshit Kanani
Pune
3 - 7 yrs
₹6L - ₹15L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
skill iconAmazon Web Services (AWS)

Numerator is a data and technology company reinventing market research. Headquartered in Chicago, IL, Numerator has 1,600 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change.  The majority of Fortune 100 companies are Numerator clients. 

 

Job Description

 

What We Do and How?

We are a market research company, revolutionizing how it's done! We mix fast paced development and unique approaches to bring best practices and strategy to our technology. Our tech stack is deep, leveraging several languages and frameworks including Python, C#, Java, Kotlin, React, Angular, and Django among others. Our engineering hurdles sit at the intersection of technologies ranging from mobile, computer vision and crowdsourcing, to machine learning and big data analytics.

Our Team

From San Francisco to Chicago to Ottawa, our R&D team is comprised of talented individuals spanning across a robust tech stack. The R&D team is comprised of product, data analytics, engineers across Front End, Back End, DevOps, Business Intelligence, ETL, Data Science, Mobile Apps, and much more. Across these different groups we work towards one common goal: To build products into efficient and seamless user experiences that help our clients succeed.

About the Role

We’re looking for a well-rounded and passionate Full Stack Software Developer to join our team in creating an amazing client experience. If you’re interested in working on all layers of a system from developing new UI controls to creating flexible and scalable data architectures with the latest technologies and tools then Numerator is for you.

This person should be self-motivated. We’re not big on constant oversight and micromanagement. We’re looking for software engineers that can take a task, get clarity as needed, and run with it to produce well-designed quality code. You need to love to code and care about quality and design.

We understand that iteration is important to good design and development. We need a person who can take iterative steps toward delivering a solution. Working with the business the entire way to stay on target and deliver amazing results.

 

Skills & Requirements

  • Minimum 4+ years of relevant experience in Ruby
  • Demonstrated experience working on application development projects and test-driven development
  • A strong engineer with excellent Ruby experience working with Ruby on Rails
  • Experience with Javascript and related frameworks -- Backbone, Angular, React, etc
  • Experience with SQL databases – Elasticsearch is a plus
  • Experience with REST services and API design
  • Knowledge of unit & integration testing
  • Knowledge of agile development process
  • Experience with version control systems (Git, Subversion etc.)

Having experience in any of the following would be a valuable asset:

  •  Experience working with AWS
  • Experience working with Node.js
  • Basic understanding of the HTTP protocol
  • Knowledge of business rules engines
  • Programming experience on Unix based infrastructure

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Read more
TMBill

at TMBill

1 recruiter
Rahiil Shaikh
Posted by Rahiil Shaikh
Remote, Pune
2 - 4 yrs
₹5L - ₹7L / yr
skill iconReact.js
skill iconNodeJS (Node.js)
MERN Stack
skill iconAmazon Web Services (AWS)
Fullstack Developer
  • Previous experience working as a React.js Developer.
  • Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Thorough understanding of React.js and its core principles
  • Familiarity with RESTful APIs
  • Knowledge of performance testing frameworks including Mocha and Jest.
  • Familiarity with code versioning tools (such as Git )
  • Experience with browser-based debugging and performance testing software.
  • Excellent troubleshooting skills.
  • Good project management skills.
Read more
Vakati Globe Solutions India
Vakati Ravichandra Reddy
Posted by Vakati Ravichandra Reddy
Hyderabad, Bengaluru (Bangalore), Chennai, Kolkata, NCR (Delhi | Gurgaon | Noida), Pune, Mumbai, Ahmedabad, Nashik, Surat
3 - 7 yrs
₹2L - ₹4L / yr
Recruitment/Talent Acquisition
Inbound Recruitment
Human Resources (HR)
Performance Evaluation
Training and Development
+3 more
HR Recruiter responsibilities include: Designing and updating job descriptions Sourcing potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Crafting recruiting emails to attract passive candidates Job brief We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates. HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you. Ultimately, you will play an important part in building a strong employer brand for our company to ensure we attract, hire and retain the most qualified employees. Responsibilities Design and update job descriptions Source potential candidates from various online channels (e.g. social media and professional platforms like StackOverflow and Behance) Craft recruiting emails to attract passive candidates Screen incoming resumes and application forms Interview candidates (via phone, video and in-person) Prepare and distribute assignments and numerical, language and logical reasoning tests Advertise job openings on company’s careers page, social media, job boards and internally Provide shortlists of qualified candidates to hiring managers Send job offer emails and answer queries about compensation and benefits Monitor key HR metrics, including time-to-fill, time-to-hire and source of hire Participate in job fairs and host in-house recruitment events Collaborate with managers to identify future hiring needs Act as a consultant to new hires and help them onboard Requirements Proven work experience as an HR Recruiter or similar role Familiarity with Applicant Tracking Systems and resume databases Experience with sourcing techniques Understanding of referral programs Solid verbal and written communication skills Sound judgement BSc in Human Resources Management, Organizational Psychology or relevant field
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