Senior Digital Marketing Executive

Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

About the Company:

Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. A trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, our client works with the largest and the most reputed investors.

Location: Mumbai

Roles and Responsibilities:

• Impanel distributors to sell the investment management schemes

• Generate sales as per targets laid down through a judicious mix of external channel partners, internal sales channels, and direct clients, as outlined

• Handling channel and client queries

Strategy Planning:

• Achieve set targets through a designed strategy

• Keep monitoring & review strategy on an ongoing basis

• Internal Coordination:

• Liaising with senior management to arrive at clear objectives for the department

Resource planning:

• Liaising with investment teams to enable client interaction & information

• Liaising with operations and ensuring smooth functioning between the department & operations

• Ensure proper compliance with respect to all channel partners – distributors/clients etc.

Compliance:

• Ensure all activities are as per proper compliance internally and as per regulatory requirements

• Ensure all distributor agreements/client documentation has met all regulatory & compliance requirements on an ongoing basis

Requirements:

• Graduate

• Great command over English & Regional Language

• Experience 2 – 5 years

Job Title: HR Recruiter

Company: JNJ Technologies & Services LLP

Location: Work from Home

Job Description:

We're looking for a motivated HR Recruiter to help us expand our sales team by hiring Sales Executives focused on selling annual car and bike subscription products. As our platform grows, we need a steady influx of skilled sales personnel. This role will also involve recruiting for BDA, TL, and BDM profiles.

Key Details:

Experience: Open to all levels

Qualifications: B.Com, BBA, MBA in HR

Working Days: 6 days/week (Sundays off)

Shift: 10:00 am - 7:00 pm

Language Requirement: Proficiency in English

Laptop/Wi-Fi: Candidates should have their own laptop.

Compensation:

Training: 7 days unpaid

Salary: Per successful hire, earn ₹1000-₹3000, depending on the designation.

Compensation:

Initial 2 Months: Performance-based period; no fixed salary. You'll earn ₹1000 - ₹3000 per candidate successful hire, depending on the designation.

After the performance period, additional compensation may be reviewed based on performance and hiring success.

Wednesday is a digital agency. We work with startups and enterprises to build digital products for their users.

At our core, we are a group of makers - designers, developers, product & project managers. We care about our work and think of it as a craft. We're always learning so we can build better and faster.

As a Technical Lead, your time will be divided between programming and technical oversight.

Core Responsibilities

• Code Reviews: Review all pull requests to ensure features are built correctly following the conventions and guidelines of the project.
• Communication: Work with your team to ensure they understand all the requirements clearly.
• Architecture: Have a clear picture of the system architecture in mind. Lead your teams to implement that design.
• Learn: Learn from the practices followed by other teams and evangelize your learnings.

Skills Required

• Technical expertise with our tech stack - JS, Nodejs, React, and AWS.
• Understanding of Agile processes and methodologies.
• Understanding of the continuous software delivery process using CD.
• The ability to debug corner cases, hypothesize and fix bugs.

MTX Group Inc. is seeking a motivated AI Solution Architect to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform Maverick, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Creative translation of business needs into a conceptual, logical and physical architecture design of the solution
• Collaboration with the technical teams needed to deliver the design
• Leading architecture and design competency for the automation technology stack
• Strategic direction for maximizing simplification and re-use lowering overall TCO
• Creation of solutions which adhere to Enterprise Architecture, Development, and Information Risk Management standards and policies
• Collaboration with developers and engineering teams resolving the most challenging tasks ensuring the proposed design is properly implemented.
• Proactively identify and address technical strengths, weaknesses, opportunities and threats across the automation landscape
• Strategy for managing the changes to the architecture (new business needs, technology changes, etc.)
• Explain architecture standards and recommendation to business partners and drive alignment

What you will bring:

• Minimum 5 years of hands-on experience in the IT field, at least 3 years in IT architecture
• Solid experience as solution and platform architect, providing technical leadership and guidance designing enterprise software.
• Proven track record at managing multiple projects in fast paced cross-functional team environment.
• 1+ year year experience working with chatbots is a plus
• 2+ years hands-on experience with Microsoft Azure and Amazon Web Services
• Working knowledge of Machine Learning, techniques, algorithms, natural language processing
• Certifications in multiple cloud platforms is ideal
• 2+ years of experience working in an Agile Scrum / DevOps development methodology.

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others