11+ Know your customer Jobs in Chennai | Know your customer Job openings in Chennai

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

The Impact you will create on the Job

Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on  different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)

·  4 – 5 years of experience in Front end development

·  2 years of experience using React and Redux

·  3 years of experience in using HTML, CSS

·  1 year of experience in any of the Headless CMS such as Ghost or Strapi or Cockpit.

·  2+ years using JavaScript consuming, displaying and updating data using Web APIs (JSON).

·  2+ years of experience using Material UI and JSS.

Role : Web Scraping Engineer

Experience : 2 to 3 Years

Job Location : Chennai

About OJ Commerce: 

OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention.

Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.

As we continue to forge new partner relationships, our flagship website, www.ojcommerce.com, has rapidly emerged as a top-performing e-commerce channel, catering to millions of customers annually.

Job Summary:

We are seeking a Web Scraping Engineer and Data Extraction Specialist who will play a crucial role in our data acquisition and management processes. The ideal candidate will be proficient in developing and maintaining efficient web crawlers capable of extracting data from large websites and storing it in a database. Strong expertise in Python, web crawling, and data extraction, along with familiarity with popular crawling tools and modules, is essential. Additionally, the candidate should demonstrate the ability to effectively utilize API tools for testing and retrieving data from various sources. Join our team and contribute to our data-driven success!

Responsibilities:

• Develop and maintain web crawlers in Python.
• Crawl large websites and extract data.
• Store data in a database.
• Analyze and report on data.
• Work with other engineers to develop and improve our web crawling infrastructure.
• Stay up to date on the latest crawling tools and techniques.

Required Skills and Qualifications:

• Bachelor's degree in computer science or a related field.
• 2-3 years of experience with Python and web crawling.
• Familiarity with tools / modules such as
• Scrapy, Selenium, Requests, Beautiful Soup etc.
• API tools such as Postman or equivalent. 
• Working knowledge of SQL.
• Experience with web crawling and data extraction.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.

What we Offer

• Competitive salary

• Medical Benefits/Accident Cover

• Flexi Office Working Hours

• Fast paced start up

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting

OJ Commerce Inc. is a fast-growing retailer serving the US market through OJ Commerce.com and various market places such as Amazon, Walmart, and eBay. OJ Commerce is a privately held, profitable company headquartered in Miami, Florida, USA with a 100% dedicated back-office in Chennai. The workhours are flexible with predominantly India business hours with some overlap with US Eastern Time business hours based on need.

Experience: 

4+ relevant experience

Role: Individual Contributor Role.

Location : Chennai - Ekaduthangal (Work From Office)

Skill Sets:

• In-depth knowledge in MS SQL Server and related tools & technologies such as SSIS, SSRS &SSAS

• Exposure to data modelling and ability to develop complex queries & procedures

• Manage and monitor performance, capacity and security of the database

• Continuously improve the performance of the database in alliance with the Database Adminstrator by optimizing jobs, procedures & queries

Desirable Skills:

➢ Candidates with experience in ecommerce / online retail is added value.

➢ Should be comfortable in dealing with senior leadership (internal & external)

➢ Communication Skills – Excellent verbal and written communication skills with ability to explain ideas very clearly.

➢ Self–motivated and flexible, with an ability to work independently.

Traits Expected: 

• Ability to work in a fast–paced, dynamic environment with limited resources

• Problem-solver with a desire to solve complex business problems with innovative & cost–effective solutions

• Excellent analytical and problem-solving skills, with out–of–the–box thinking.

Location: Chennai

Experience: 4 years

A Business Architect is responsible for designing and aligning business strategies and operations with the organization's overall goals and objectives.

Roles and Responsibilities:

1.    Designing and implementing business strategies: Business Architects are responsible for developing and implementing business strategies that align with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes.

2.    Aligning business processes: Business Architects ensure that business processes are aligned with the organization's overall goals and objectives. They identify areas for improvement and design processes that support efficient and effective operations.

3.    Developing and implementing business architecture: Business Architects develop and implement business architecture that aligns with the organization's goals and objectives. They define the organization's structure, systems, processes, and technology, ensuring that they are aligned with the business strategy.

4.    Analyzing business requirements: Business Architects analyze business requirements to identify opportunities for improvement. They work with stakeholders to define requirements and design solutions that meet those requirements.

5.    Leading cross-functional teams: Business Architects lead cross-functional teams, bringing together stakeholders from different departments to design and implement solutions that support the organization's goals and objectives.

6.    Communicating with stakeholders: Business Architects communicate with stakeholders to understand their needs and expectations, and to keep them informed of progress and changes. They work with stakeholders to ensure that solutions meet their requirements and expectations.

7.    Managing change: Business Architects manage change by identifying potential roadblocks and developing strategies to mitigate them. They work with stakeholders to implement changes and ensure that they are adopted effectively.

8.    Continuously improving processes: Business Architects are responsible for continuously improving processes to ensure that they remain aligned with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes

Overall, a Business Architect plays a critical role in designing and implementing strategies, processes, and systems that support the organization's goals and objectives. They work closely with stakeholders across the organization, leading cross-functional teams and managing change to ensure that solutions are effective and efficient.

Total exp: 8-10 years

 Rel exp: 5 years (Business analysis, Management consulting)

 Location: Chennai

 Salary package: 22-25 LPA (on average)