11+ Know your customer Jobs in Chennai | Know your customer Job openings in Chennai

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Description: Scrum Trainer / Agile Coach

Role Title:

Scrum Trainer / Agile Coach

Location: Chennai/Bangalore - Remote / On-site (as required)

Employment Type: Full-time / Contract

About the Role

We are looking for an experienced Scrum Trainer or Agile Coach who can enable teams to adopt Agile practices effectively. The role involves training, coaching, and mentoring teams to improve delivery, collaboration, and agility.

Key Responsibilities

• Conduct Scrum and Agile training sessions for teams and leadership
• Coach teams on Agile frameworks including Scrum, Kanban, and Lean
• Facilitate Agile ceremonies (Sprint Planning, Daily Stand-ups, Retrospectives, Reviews)
• Drive Agile transformation and mindset across teams
• Identify gaps and implement process improvements
• Mentor Scrum Masters and Product Owners
• Track Agile maturity and performance metrics

Required Skills & Experience

• 4+ years of experience in Agile / Scrum roles
• Strong understanding of Scrum framework and Agile principles
• Experience in conducting training and workshops
• Excellent facilitation, communication, and stakeholder management skills
• Hands-on experience with tools like Jira, Azure DevOps, etc.

Certifications (Preferred)

• Certified Scrum Master (CSM)
• Professional Scrum Master (PSM)
• SAFe Agilist or equivalent Agile certifications

Preferred Experience

• Experience working with cross-functional tech teams
• Exposure to Agile transformation in organizations
• Experience in coaching distributed teams

About The Job:

Job Title: Inside Sales Executive

Location: Teynampet, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]

Eligibility: 0 - 1 Years of Experience

Website: www.greatify.ai

Company Description:

At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.

Job Description:

We’re looking for an Inside Sales Executive to drive growth through inbound and outbound calls, engage potential customers, understand their needs, and effectively present GREATIFY solutions. The role involves building strong client relationships, maintaining consistent follow-ups, and closing deals while ensuring a seamless customer experience. Strong communication, persuasion skills, and a target-driven mindset are essential. 

Key Responsibilities:

• Conduct targeted market research within the education sector to identify potential customers.
• Engage prospects via calls, email, and online platforms to introduce GREATIFY’s EdTech solutions
• Understand customer needs and confidently present product features and benefits
• Follow up consistently and convert leads into customers
• Collaborate with the marketing team on campaigns and lead generation initiatives
• Maintain accurate records of customer interactions in the CRM
• Meet or exceed demo targets, contributing to the company's revenue goals.

Key Skills:

• Strong communication and active listening skills
• Confidence in speaking with customers and building rapport
• Self-motivated with a proactive, target-driven mindset
• Ability to handle objections and close deals
• Willingness to learn and grow in a fast-paced environment
• Languages preferred: English, Hindi, Kannada, Telugu, Tamil, or Malayalam
• Basic computer/CRM knowledge is a plus

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

Flutter Developer

Instrive is a Chennai-based start-up that provides high-quality Dev-ops solutions for clients worldwide. In this increasingly digital world, we strive to solve problems and create value. Instrive was founded with one goal in mind, creating high-quality products and delivering great user experiences worldwide.

A number of products are being developed for both in-house purposes and for our overseas clients, and we are actively expanding our team of talented professionals.

As part of our ambitious product roadmap, we need flutter developers for our team.

Your primary responsibility will be to develop flutter applications both (mobile and web) with a heavy focus on real-time communication such as WebRTC, web sockets etc. 

You'll make a meaningful impact and create lasting connections with our outstanding team, no matter where your career takes you.

Responsibilities:

• Develop, test, and deploy fast and scalable Mobile, Web and Desktop apps.
• Lead the development of flutter applications.
• Identify production and non-production application issues as a part of deployment.
• Establish, refine and integrate development environment tools and software as needed.
• Building future-proof front-end libraries and reusable widgets.
• Knowledge in coding architecture.
• Collaboration with the IT team, researchers, and designers to design robust apps and encourage business goals.
• Create Unit and Integration tests to ensure the quality of code.
• Testing applications and fixing bugs, along with security and data protection features.
• Participate with developers in the integration of REST APIs.
• Conducting code reviews of peer developers.

Flutter Developer Requirements:

Technical Skills:

• Bachelor’s degree in computer science, computer engineering, or similar.
• Previous work experience as a Flutter developer for a minimum of 3 years.
• Strong hands-on experience with MBaaS systems such as Firebase.
• Must have strong knowledge in MVC and/or MVVM framework.
• An understanding of DART and its core principles.
• Knowledge of GIT, JSON, design framework and web services.
• Good understanding in State management, such as BLOC / GetX
• A robust understanding of MUI and how best to use the inbuilt functionality provided.
• A hands-on understanding of how to create responsive designs.
• An excellent understanding of emerging trends in visual design and user experience.
• Experience in application architecture and publishing apps.
• Understanding Agile methodologies, client-side and server-side procedures. 

Good to have:

• Experience in native Android/IOS app development.
• Knowledge of HTML5 and its best practices.
• Cloud technology knowledge is a plus.
• Figma experience is a plus.

Soft Skills:

• Good communication skills.
• Critical thinking and time management.
• Good team player.
• Strong problem-solving and analytical skills.
• Collaboration to support business goals.
• Competence for individual contribution.

High-quality source code to program complete applications within deadlines

- Strong integration and architectural knowledge with Agile methodology

- Working closely with other developers, UX designers, business, Testing Team and systems analysts

- Demonstrated experience in leading medium- to large-scale projects to successful completion and implementation

- Involvement in Team management activities with their own work (like code review, team guidance/mentoring, status reporting)

- Build API’s that integrate with all majors ERP, CRM, and other systems

- Be the first point of escalation for technical issues and resolve issues working with stakeholders

- Ability to plan, organize, prioritize and deliver multiple projects simultaneously

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• 16+ years of experience in designing and developing technology solutions using a variety of platforms, languages, and tools, with at least 5+ years of software architecture experience
• Strong background into Devops, Azure, Java, .NET, all mobile, web and backend solutions
• Ability to think breakthroughs by leveraging new age technologies and a deep understanding of the client’s business and the industry they operate in 
• Ability to lead by example by picking up coding of complex functionalities when required
• Strong understanding of technology and the ability to deep dive into a technology problem
• Ability to influence key client stakeholders on their technology and operations strategy
• Vast experience in owning delivery of complex technology solutions for global clients
• Ability to multitask and own multiple technology tracks simultaneously in a globally distributed delivery setup
• Experience in creating cutting edge technology solution by collaborating with other world class technologists 
• Balanced approach that aligns technology-based solutions with customer needs
• Visible thought leadership through technology blogs, whitepapers, presentations etc. 
• Fluent verbal and written language skills and ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication

RESPONSIBILITIES:

• Owning the technology health of the project / account on all key metrics 
• Ensuring projects / accounts meet technical standards of governance, technology standards and best practices
• Owning the long term as well as the short-term technology strategy of your project / account
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings  
• Conceptualizing and owning the technical architecture and design of the projects you are influencing
• Harnessing your consulting skills in a culture that promotes opportunities to provide thought leadership and breakthrough solutions for our clients.
• Running workshops internally and with customers on technology and business topics to create new solution areas and use cases
• Communicating and driving adoption of organizational technology initiatives in your account
• Mentoring and managing team members, by giving constant on-the-job feedback, and by providing guidance
• If you are aligned with a Center of Excellence (CoE) or practice –
• Defining the vision for the practice/CoE, creating plan/budget for the practice

We are looking for an Asp.Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.

In this role, you should be able to write functional code using .NET linking SQL database elements to external application interface (desktop of mobile)

Your goal will be to work with internal teams to design, develop and maintain existing application and working on new applications from time to time.

Responsibilities

• Producing code using .NET languages (C#)
• Writing of Stored Procedures for SQL database for extracting data related to the application
• Participate in requirement analysis.
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages and SQL SPs
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Serve as an expert on existing applications and provide technical support

Skill Requirements

• Proven experience of 2-4 years as a .NET Developer or https://resources.workable.com/application-developer-job-description">Application Developer
• Familiarity with the http://asp.net/">ASP.NETframework, SQL Server and design/architectural patterns 
• Good working knowledge of .NET languages (C#) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Excellent troubleshooting and communication skills
• Degree in Computer Science, Engineering or a related field

We are seeking a Security Program Manager to effectively drive Privacy & Security Programs in collaboration with cross functional teams. You will partner with engineering leadership, product management and development teams to deliver more secure products.

Roles & Responsibilities:

• Work with multiple stakeholders across various departments such as IT, Engineering, Business, Legal, Finance etc to implement controls defined in policies and processes.
• Manage projects with security and audit requirements with internal and external teams and serve as a liaison among all stakeholders.
• Managing penetration tests and security reviews for core applications and APIs.
• Identify, create and guide on privacy and security requirements considering applicable Data Protection Laws and implement them across software modules developed at Netmeds.
• Brainstorm with engineering teams to figure out how privacy and security controls can be applied to Netmeds tech stack.
• Coordination with Infra Teams and Dev Teams on DB and application hardening, standardization of server images / containerization.
• Assess vendors' security posture before onboarding them and after they qualify, review their security posture at a set frequency.
• Manage auditors and ensure compliance for ISO 27001 and other data privacy audits.
• Answer questions or resolve issues reported by the external security researchers & bug bounty hunters.
• Investigate privacy breaches.
• Educate employees on data privacy & security.
• Prioritize security requirements based on their severity of impact and product roadmap.
• Maintain a balance of security and business values across the organisation.

 Required Skills:

• Web Application Security, Mobile Application Security, Web Application Firewall, DAST, SAST, Cloud Security (AWS), Docker Security, Manual Penetration Testing.
• Good hands-on experience in handling tools such as vulnerability scanners, Burp suite, patch management, web filtering & WAF.

• Familiar with cloud hosting technologies (ex. AWS, Azure). Understanding of IAM, RBAC, NACLs, and KMS.

• Experience in Log Management, Security Event Correlation, SIEM.
• Must have strong interpersonal skills and should be able to communicate complex ideas seamlessly in written and verbal communication.

Good to Have Skills:

• Online Fraud Prevention.
• Bug Bounty experience.
• Security Operations Center (SOC) management.
• Experience with Amazon AWS services (EC2, S3, VPC, RDS, Cloud watch).
• Experience / Knowledge on tools like Fortify and Nessus.
• Experience in handling logging tools on docker container images (ex. Fluentd).

About the company

Qrata is hiring for a Venture funded startup that is backed by marquee investors. Their product provides a collaborative new way for SaaS companies to onboard their large customers. Our unified workspace aims to help streamline customer onboarding and implementation journeys, and get every customer off to a great start.

Quick Facts

Founded in: 2020

Number of Employees: 11 - 50 employees

Industries: Computer Software / IT / Internet

Location: Chennai

Senior frontend lead

Description

Are you a front-end developer looking to fast-track your learning and growth? Have you

looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of

the early team that built these products”?

we’re a team that has previously built and rolled out globally successful SaaS

products used by tens of thousands of customers. We’re laser focused on delivering a world

class new product again, and looking for an ambitious front-end engineer to join our existing

team.

If it excites you to think of a fast paced start-up environment, building something big from

scratch, breaking down new problems, creating well structured UI components, executing on

pixel perfect design, paying great attention to every little interaction detail, and doing demos

of your work every Friday with a happy and passionate team, then this is the right

opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include

building real-time collaboration experiences across our product, building live document

editing and modern spreadsheet experiences from scratch, creating flexible new

Kanban-style views of work tasks, and crafting cool new UI components and interactions that

we will use across our product.

Tech Requirements

• Expertise in React
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Code audits and guidelines
• SPA Framework patterns
• Browser features (Caching / Storage / Compatibility etc )
• Test automation
• Deployment strategy

Nice to have

• Familiarity with AWS
• Experience with startups or early stage teams
• Typescript
• Knowledge of module bundlers like Webpack