11+ Know your customer Jobs in Chennai | Know your customer Job openings in Chennai

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Strong sales executive profile

Mandatory (Experience 1): Must have 3+ years of hands-on B2B SaaS sales experience, preferably selling subscription-based products or platforms

Mandatory (Experience 2): Must have experience in doing end to end Hunting / New Business Acquisition, including prospecting, pitching, negotiation, and deal closure

Mandatory (Experience 3): Must have experience of managing the complete sales cycle independently — research, outreach, client meetings, solution pitching, proposal handling, and closing.

Mandatory (Experience 4): Strong communication, presentation, negotiation, and objection-handling skills with experience engaging with mid to senior-level stakeholders

Mandatory (Experience 5): Experience in pipeline building & CRM usage, maintaining accurate forecasts, sales funnel tracking, and performance reporting.

Mandatory (Company): B2B SaaS Product companies

Mandatory(Exclusion) : Profiles with Only EdTech background will not be considered.Preferred (Consultative Selling): Strong listening skills with the ability to understand client business challenges and position SaaS solutions accordingly.

About the Role

We are looking for highly motivated React Fresher Developers who are passionate about building modern, scalable web applications. If you have completed a full-stack or React development course and are eager to apply your skills in real-world projects, we would love to hear from you.

This role is ideal for individuals who are proactive, eager to learn, and ready to contribute to dynamic, collaborative teams.

Mandatory Requirements

Completed a 6-month structured certification program in one of the following:

• Full-Stack Development (MERN / MEAN / Django + React)
• React.js Development

Solid understanding of:

• React fundamentals (Hooks, Props, State, Components)
• Modern JavaScript (ES6+)
• REST APIs and asynchronous data handling
• Git / GitHub (basic usage acceptable)
• At least one completed academic or internship project demonstrating your coding skills.

Preferred / Bonus Advantage

Experience with chatbots or AI-powered conversational interfaces is a plus. This could include:

• Platforms / frameworks like Dialogflow, RASA, IBM Watson, Botpress, or OpenAI API
• Custom chatbot development using Node.js or Python
• A project demonstrating chatbot integration or implementation

Note: A chatbot-related project or feature will be considered a strong plus.

Responsibilities

• Develop responsive and interactive UI components using React.js and modern front-end technologies
• Collaborate with backend teams to integrate APIs and contribute to product features
• Participate in code reviews, testing, and deployment processes
• Continuously explore, learn, and implement new technologies and best practices

NOTE: Laptop with high speed internet is mandatory and the candidate must be based in Chennai.

Work Location: Chennai

Exp:3-6 yrs (Associate).

Notice:  Immediate to 30 days.

Required Skills: 

• Experience with Test Design/Execution with Tricentis (Tosca), Selenium Apptus
• Experreince with SAP Agile & Salesforce.
• Automation of Web Portal/Service.
• Framwork Creation, Script Creation and Maintainence.
• Managing requirment in terms of Automation.
• Ability to work individually and also in a team as and when required.
• writing and executing codes with respect to the software and its specifications.
• Maintaining test scripts inventories
• Able to create test plan/strategies for automated tests
• Creating required data for test cases

• Deep knowledge in designing and developing C# .NET based Web applications (MVC, Web APIs).
• Design, develop, update and maintain product
• Proficiency in managing SQL Databases and writing optimised queries.
• Should be able to work independently on a project
• Experience in at least one of the frond-end frameworks - jQuery / Angular / VueJS / Etc..

• Knowledge on AWS or Azure or similar cloud environment knowledge is nice to have
• SaaS based Product development experience is an advantage
• Knowledge in Azure Functions or AWS Lambda is good to have

• Communicate with clients via phone / e-mail for requirement discussions, implementations & support.
• Very friendly and a challenging environment, where you get to work with the BEST of North American and UK clients with the latest technologies

Key responsibility:

• Seasoned Bonita Developer/Architect.
• Experience implementing BonitaSoft as the business process management tool for the client.
• Strong UI knowledge in Angular JS, Jquery
• Strong knowledge of BPMN 2.0 concepts
• Hands on experience using Bonita’s different platforms components such as:

1.              Bonita Studio
                Bonita BPM Engine
                Bonita Portal
                Bonita UI Designer

• 4-15 year experience in Application Support
• Must have good knowledge in Java/J2EE, Microservices, PL/SQL, Unix
• Good to have knowledge in Agile, JIRA, Splunk, Service Now
• Good understanding and hands-on experience in Incident, Problem and Change Management
• Provide technical leadership to the team & contribute in the skill development within team
  Interact with internal teams and client stakeholders to trouble shoot the tickets/incident and manage other support activities
• Good communications skills are necessary, must be team player and inquisitive.
• Strong customer service and support focus with a desire to deliver a high-quality service
• Ability to multi-task, work under pressure and to tight deadlines
• Flexible in working outside of office business hours at short notice (as required)
• Should be able to examine the system and identify the areas for Service Improvements & Value adds.

• Java 8, Spring Boot, Java Microservices
• REST API’s
• Angular 11, HTML5, CSS3, Bootstrap
• SQL DB
• Azure/AWS
• Kafka