11+ Know your customer Jobs in Chennai | Know your customer Job openings in Chennai

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Job Title : Oracle Analytics Cloud (OAC) / Fusion Data Intelligence (FDI) Specialist

Experience : 3 to 8 years

Location : All USI locations – Hyderabad, Bengaluru, Mumbai, Gurugram (preferred) and Pune, Chennai, Kolkata

Work Mode : Hybrid Only (2-3 days from office or all 5 days from office)

Mandatory Skills : Oracle Analytics Cloud (OAC), Fusion Data Intelligence (FDI), RPD, OAC Reports, Data Visualizations, SQL, PL/SQL, Oracle Databases, ODI, Oracle Cloud Infrastructure (OCI), DevOps tools, Agile methodology.

Key Responsibilities :

• Design, develop, and maintain solutions using Oracle Analytics Cloud (OAC).
• Build and optimize complex RPD models, OAC reports, and data visualizations.
• Utilize SQL and PL/SQL for data querying and performance optimization.
• Develop and manage applications hosted on Oracle Cloud Infrastructure (OCI).
• Support Oracle Cloud migrations, OBIEE upgrades, and integration projects.
• Collaborate with teams using the ODI (Oracle Data Integrator) tool for ETL processes.
• Implement cloud scripting using CURL for Oracle Cloud automation.
• Contribute to the design and implementation of Business Continuity and Disaster Recovery strategies for cloud applications.
• Participate in Agile development processes and DevOps practices including CI/CD and deployment orchestration.

Required Skills :

• Strong hands-on expertise in Oracle Analytics Cloud (OAC) and/or Fusion Data Intelligence (FDI).
• Deep understanding of data modeling, reporting, and visualization techniques.
• Proficiency in SQL, PL/SQL, and relational databases on Oracle.
• Familiarity with DevOps tools, version control, and deployment automation.
• Working knowledge of Oracle Cloud services, scripting, and monitoring.

Good to Have :

• Prior experience in OBIEE to OAC migrations.
• Exposure to data security models and cloud performance tuning.
• Certification in Oracle Cloud-related technologies.

Key Responsibilities:

• Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
• Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
• Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
• Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
• Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
• Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
• Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.

Qualifications:

• Education:  MBA or equivalent from a prestigious institute such as IIM preferred.
• Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
• Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
• Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
• Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.

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Job Description:

            Responsible of Monitoring Team members’ daily activity

            Responsible for Manage the team, fix performance metrics and periodical performance review

            Responsible for Effectively handle employee grievances and communicate

            Excellent English communication skills- The ability to communicate effectively is a core skill required to be a successful recruiter.

            Responsible for handling IT requirements from US based clients.

            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

            Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

            Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

            Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

            Responsible for achieving a good conversion ratio of submittals into interview and placement.

            Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

            Must be having capability to work with a team or individually.

            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

            Publish progress report to management every week.

            Updated about technologies of the Client requirements and knowledge of current IT trends.

Role Objective: 

Ensure that our software products are of the highest quality by utilizing manual and automated testing techniques, excellent communication, and logical reasoning skills. 

Roles & Responsibilities: 

Test Strategy and Planning: 

• Design, develop, and implement comprehensive test strategies and plans. 
• Collaborate with product managers and developers to understand product requirements and define appropriate test scenarios. 

Test Development and Execution: 

• Develop detailed, comprehensive, and well-structured test cases. 
• Execute manual test cases and analyze results. 
• Set up, maintain, and operate test automation frameworks. 
• Detect and report software defects using a bug tracking system, and work with the development team to troubleshoot, debug, and resolve them. 

Continuous Improvement: 

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. 
• Research new testing tools, methodologies, and best practices and share findings with the team. 

Collaboration & Communication: 

• Clearly and concisely report defects and other testing outcomes to developers and other stakeholders. 
• Collaborate with cross-functional teams to ensure seamless integration and quality throughout the software development lifecycle. 
• Facilitate and participate in QA reviews and updates to ensure consistency and compliance with standards. 

Documentation & Reporting: 

• Maintain detailed documentation of test cases, test scripts, and test outcomes. 
• Produce regular reports on test status, anomalies, risks, and validation results. 

Mentoring & Coaching: 

• Assist junior QA team members and offer guidance as needed. 
• Share knowledge on advanced testing techniques, tools, and best practices. 

Staying Updated: 

• Stay updated with the latest industry trends, tools, and technologies in QA testing. 
• Attend training and workshops to continually improve your QA skills. 

Required Skills & Qualifications: 

• 1-3 years of experience in a similar role in a software services environment. 
• Proficient in manual testing techniques, including black box, white box, and grey box testing. 
• Experience in setting up and using automation testing tools such as Selenium, JUnit, TestNG, etc. 
• Excellent communication skills, both verbal and written. 
• Strong logical reasoning and problem-solving skills. 
• Familiarity with bug tracking tools like Azure DevOps, JIRA, etc. 
• Knowledge of software development lifecycle (SDLC) and agile methodologies. 
• Bachelor's degree in Computer Science, Information Technology, or a related field. 

Preferred Qualifications: 

• Certifications in Quality Assurance, such as ISTQB or CSTE. 
• Experience with continuous integration and continuous delivery (CI/CD) tools like Jenkins or Travis CI. 
• Familiarity with code versioning tools like Git. 

We are looking for a PHP Developer with knowledge of the laravel framework and a minimum of 2+ years of work experience in developing PHP-based applications for the specified designs and standards.

* Developing web solutions in PHP/Laravel on the LAMP stack

* Understanding the eCommerce domain and working in close proximity with the Business Owners to discuss requirements and quickly prototype business ideas into applications

* Make the best use of the ORM capability of Laravel and develop project solutions that are independent of the hosting environment and underlying database

* Integrations with 3rd party tools and services

* Troubleshooting and resolution of website performance issues

* Hands-on experience in Core PHP, Laravel, HTML, CSS

* Must be capable to handle projects alone.

* Should have handled projects in Agile methodology

• 8+ years of experience in Product Development especially in Healthcare Domain
• Technical project managers are tasked with managing projects with top-down oversight from inception to completion
• They must also develop project plans that meet client needs
• Decent Communication Skills and quick in understanding the tasks
• Coordinate with technical team members at all stages of the project

•  JAVA/J2EE (Mandatory)
• HTML/CSS – Basics would suffice
• JavaScript, JQuery, JQWidgets – Must be proficient and core skill requirement

•  .NET Framework (v4.5 and above) + C# (v5 and above) programming language: Core skill set and mandatory
• Windows WCF (SOAP) /Web-API (REST using JSON): Must be proficient
• Windows Server knowledge – IIS + Windows services: Basics from deployment perspective
• MS SQL server: Must be proficient with queries and database objects

• Minimum 3 years as a technical lead
• Experience in Business, Data, Technical Architecture and leveraging tools
• Ability to triage complex problems into smaller units that are amenable to being solved.
• Inquisitive and analytical mind
• Proven ability to manage non-direct reports to achieve results and to work in a multi-cultural multi-functional environment where consensus is critical for success
• Customer and end-user focused and have excellent oral and written communications skills