11+ Know your customer Jobs in Chennai | Know your customer Job openings in Chennai

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

Backend Architect

Experience - 12+ yrs

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for passionate architects eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?

You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer’s technical teams and MongoDB solutions Architects.

Location - Chennai or Bangalore

●     Relevant experience of 12+ years building high-performance applications with at least 3+ years as an architect.

●     Good problem solving skills

●     Strong mentoring capabilities

●     Good understanding of software development life cycle

●     Strong experience in system design and architecture

●     Strong focus on quality of work delivered

●     Excellent verbal and written communication skills

Required Technical Skills

●     Extensive hands-on experience building high-performance applications primarily using Node.Js ,(Javascript/Typescript) along with Nest.Js, Express.JS, MongoDB.

●     Hands-on experience with other languages such as .NET/C# or Java or Golang or Python.

●     Strong experience with appropriate framework(s).

●     Well versed in monolithic and microservices architecture and System design experience.

●     Hands-on experience with data modeling on MongoDB (NoSQL) and Relational or NoSQL databases

●     Experience working with 3rd party integrations ranging from authentication, cloud services, etc.

●     Hands-on experience with Kafka or RabbitMQ.

●     Hands on experience with CI/CD pipelines and atleast 1 cloud provider - AWS / GCP / Azure

●     Strong experience writing and maintaining clear documentation

Good to have skills:

●     Experience working with frontend technologies - React.Js or Vue.Js or Angular.

●     Extensive experience consulting with customers directly for defining architecture or system design.

●     Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies

Greeting from DevCare Solutions!!!

Kindly Check the Roles and Responsibilities of US IT Recruiter

• Responsible for handling IT requirements from US based clients.

• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

• Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

• Must be having capability to work with a team or individually.

• Maintain close contact with candidates/Vendors/ recruiters/offshore team.

• Publish progress report to management every week.

About us:

Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say about the interesting projects, you for sure will gain an enriching positive experience every moment.

Name of the company: DevCare Solutions

Year of establishment: April 19th, 2005

Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210

It's Complete US Shift – Onsite

Shift Timing will be 7.00pm to 4.00am IST

Cab: Pick and Drop Available

Dinner will provided in the company

www.devcare..com

Skills: Mernstack, Reactjs,experess,nodejs,MongoDB,PostgreSQL,

Domain knowledge: MERN/PERN stack (Mongo/PostgreSQL, ExpressJS, ReactJS, NodeJS)

Requirements:

• Academics (10th, 12th and Bachelors) > 70-75%
• Highly proficient in ReactJS, NodeJS (ExpressJS)
• Basic knowledge of PostgreSQL/MongoDB is a plus
• Should have expertise in developing data driven, responsive, modern web applications
• Aptitude to continuously learn new languages/concepts. Breadth of knowledge is required
• Strong fundamentals in programming concepts
• Knowledge of web development concepts and databases
• A really strong passion to towards technology
• Entrepreneurial attitude

Roles and Responsibilities:

• Develop, deploy and maintain IIoT platform used by the whole of Company
• Roll out similar IoT systems across the globe
• Understanding the functional domain deeply

#HiringAlert

We are looking ".Net Architect" for Reputed Client @ Permanent Role

Experience: 10+ Years

Skills :

•Good understanding of the cross cutting architectural elements like Security (Authentication, Authorization, Distributed logging, tracing and Audit, Infra as Code, Database Design (SQL Server and MongoDB)

•Deep understanding of architectural concepts, issues and trends

•Expert knowledge in Object Oriented Principles and Design Patterns

•Expertise in n-tiered web architectures, SOA and related technologies (XML, SignalR , WCF, SOAP, REST, JSON, etc.)

•Strong technical expertise in the Relational Databases, No SQL DB (Ex: SQL Server, MongoDB), Web development and object-oriented methodologies.

•Must be a Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus.

•Should review design and implementation of junior designers and developers on the quality of technical deliverables and adherence to quality process

•Excellent verbal and written communication skills.

Location : Chennai & WFO

·      GST, TDS, P&L STATEMENT, BANKING KNOWLEDGE & LOAN DOCUMENT PREPARING MANDATORY SKILLS

·      

Sustain strong relations with existing clients to ensure their long-term satisfaction and retention.

·      Collaborate with various departments to create and implement sales strategies and meet sales targets.

·      Prepare sales presentations and showcase the benefits of the product to prospective customers.

·      Negotiate favorable contracts and agreements with clients to ensure the satisfaction of both parties.

·      Address client inquiries and resolve their issues promptly, thus enhancing customer service quality.

·      Stay updated on the latest industry trends and the competitive business landscape.

·      Collaborate with internal teams to support overall sales activities and enhance the client experience.

·      Prepare regular sales reports and update the management on departmental activities, progress, and daily challenges.

·      Attend industry events and conferences to build professional networks and prospective client base with product demonstrations.

·      Track market changes and competitor activities to identify growth opportunities.

·      Assist the product development team in making product enchantments based on client feedback.

·      Conduct market audits to identify new business opportunities and prospective clients.

·      Work closely with the marketing department to develop promotional content and campaigns.

·      Manage the entire sales pipeline to ensure that all leads are followed promptly.

·      Stay updated on the market best practices and sales and account management regulations.

Account Executive Qualifications

·      Bachelor’s degree in business administration, marketing, or a related field.

·      Prior experience of 5-12 years as an Account Executive or a similar sales role.

·      Strong communication and interpersonal skills.

·      Ability to build strong rapport with clients and colleagues.

·      Excellent negotiation and persuasion skills.

·      Strong organizational and project management skills.

·      Proficiency with MS Office Suite.

·

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

We are seeking an experienced Business Evangelist with technical sales experience to join our Enterprise Sales team. As

a Business Evangelist, you will be responsible for identifying and developing new business opportunities, and solution

showcase, managing existing accounts and building long-term relationships with prospects & customers.

Only Female candidates

Location - Chennai

Key Responsibilities:

1. Develop and implement sales strategies to achieve revenue targets and drive business growth.

2. Build and maintain strong relationships with key decision-makers and influencers within target accounts.

3. Identify and qualify new business opportunities through lead generation, and referrals.

4. Conduct high-level solution presentations and demonstrations to prospects and customers.

5. Provide accurate and timely sales forecasts, account plans, and reports.

6. Collaborate with marketing, engineering, and product management teams to ensure customer satisfaction and

success.

7. Attend industry events and conferences to stay up-to-date on market trends and competition.

Requirements:

1. Master’s degree in Business, Marketing, or a related field.

2. Minimum of 5 years of enterprise technical sales experience in SaaS, Software or Cyber Security organisations.

3. Proven track record of achieving sales targets and driving revenue growth.

4. Excellent communication and interpersonal skills.

5. Ability to build and maintain relationships with key decision-makers and influencers.

6. Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Job Summary

As a Data Science Lead, you will manage multiple consulting projects of varying complexity and ensure on-time and on-budget delivery for clients. You will lead a team of data scientists and collaborate across cross-functional groups, while contributing to new business development, supporting strategic business decisions and maintaining & strengthening client base

1. Work with team to define business requirements, come up with analytical solution and deliver the solution with specific focus on Big Picture to drive robustness of the solution
2. Work with teams of smart collaborators. Be responsible for their appraisals and career development.
3. Participate and lead executive presentations with client leadership stakeholders.
4. Be part of an inclusive and open environment. A culture where making mistakes and learning from them is part of life
5. See how your work contributes to building an organization and be able to drive Org level initiatives that will challenge and grow your capabilities.

​​​​​​Role & Responsibilities

1. Serve as expert in Data Science, build framework to develop Production level DS/AI models.
2. Apply AI research and ML models to accelerate business innovation and solve impactful business problems for our clients.
3. Lead multiple teams across clients ensuring quality and timely outcomes on all projects.
4. Lead and manage the onsite-offshore relation, at the same time adding value to the client.
5. Partner with business and technical stakeholders to translate challenging business problems into state-of-the-art data science solutions.
6. Build a winning team focused on client success. Help team members build lasting career in data science and create a constant learning/development environment.
7. Present results, insights, and recommendations to senior management with an emphasis on the business impact.
8. Build engaging rapport with client leadership through relevant conversations and genuine business recommendations that impact the growth and profitability of the organization.
9. Lead or contribute to org level initiatives to build the Tredence of tomorrow.

Qualification & Experience

1. Bachelor's /Master's /PhD degree in a quantitative field (CS, Machine learning, Mathematics, Statistics, Data Science) or equivalent experience.
2. 6-10+ years of experience in data science, building hands-on ML models
3. Expertise in ML – Regression, Classification, Clustering, Time Series Modeling, Graph Network, Recommender System, Bayesian modeling, Deep learning, Computer Vision, NLP/NLU, Reinforcement learning, Federated Learning, Meta Learning.
4. Proficient in some or all of the following techniques: Linear & Logistic Regression, Decision Trees, Random Forests, K-Nearest Neighbors, Support Vector Machines ANOVA , Principal Component Analysis, Gradient Boosted Trees, ANN, CNN, RNN, Transformers.
5. Knowledge of programming languages SQL, Python/ R, Spark.
6. Expertise in ML frameworks and libraries (TensorFlow, Keras, PyTorch).
7. Experience with cloud computing services (AWS, GCP or Azure)
8. Expert in Statistical Modelling & Algorithms E.g. Hypothesis testing, Sample size estimation, A/B testing
9. Knowledge in Mathematical programming – Linear Programming, Mixed Integer Programming etc , Stochastic Modelling – Markov chains, Monte Carlo, Stochastic Simulation, Queuing Models.
10. Experience with Optimization Solvers (Gurobi, Cplex) and Algebraic programming Languages(PulP)
11. Knowledge in GPU code optimization, Spark MLlib Optimization.
12. Familiarity to deploy and monitor ML models in production, delivering data products to end-users.
13. Experience with ML CI/CD pipelines.

Company:   

GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like.  Our Website: https://growsmartsmb.com

Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.

About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts. 

Designation: Sales Development Representative

Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.

Key Responsibilities:

1. Gain a clear understanding of the product, ICP, value proposition, and product positioning.
2. Research, Identify, prospect, and qualify leads in assigned industry verticals.
3. Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
4. Consistently meet monthly targets for activities, demos, and SQLs.
5. Experiment, measure, learn, and refine the outbound playbook.
6. Maintain contacts/leads, activities in CRM
7. Nurture leads through emailers, social media engagements.

Skills:

1. Demonstrated expertise in prospecting and lead generation in B2B SaaS.
2. Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
3. Proven track record of prospecting via email, cold calling, and LinkedIn.
4. Consultative sales - understand and clearly articulate value proposition to potential customers.
5. Work with cross-functional teams to answer customer questions.
6. Passionate, energetic, and persuasive
7. Positive attitude and demonstrated ability to deal with rejections
8. Strong analytical and reasoning skills. Ability to learn new concepts quickly.

Location: Chennai