11+ Know your customer Jobs in Chennai | Know your customer Job openings in Chennai

About Hamleys:

Hamleys is not just a Toy Store but an entire Toy experience. Currently there are more 125 stores in India and we are present in more than 20 countries. 365 days of play is the brand philosophy of Hamleys. At Hamleys we believe in giving our customers an Instore experience that helps him build memories for lifetime.

Job Title: Fun Consultant

Grade: A1

Role:

• Warmly welcome and approach each customer – customer’s inclination to shop starts right from the first step & eye contact.
• Believes and lives the attitude of “Sheer customer delight” – go beyond
• To efficiently adhere to all “company procedures and policies.”
• To work with the team to achieve award winning “customer service.”

Key Responsibilities:

• Contribute to achieve store KPIs.
• Utilize the knowledge of trends and guide each customer on “what suits better” – in line with the customer needs, individuality and product range.
• Believes and lives the attitude of “Sheer customer delight” – go beyond

Desired Skills & Abilities

• Superior understanding of Indian retailing and global trends.
• Good communication and interpersonal skills - understand customer needs
• Good at relationship building - conversion to sales
• Ability to follow brand and store guidelines
• Good operations experience – receiving stock, inventory keeping, cash handling etc.

🎯 Ideal Candidate Profile:

This role requires a seasoned engineer/scientist with a strong academic background from a premier institution and significant hands-on experience in deep learning (specifically image processing) within a hardware or product manufacturing environment.

📋 Must-Have Requirements:

Experience & Education Combinations:

Candidates must meet one of the following criteria:

• Doctorate (PhD) + 2 years of related work experience
• Master's Degree + 5 years of related work experience
• Bachelor's Degree + 7 years of related work experience

Technical Skills:

• Minimum 5 years of hands-on experience in all of the following:
• Python
• Deep Learning (DL)
• Machine Learning (ML)
• Algorithm Development
• Image Processing
• 3.5 to 4 years of strong proficiency with PyTorch OR TensorFlow / Keras.

Industry & Institute:

• Education: Must be from a premier institute (IIT, IISC, IIIT, NIT, BITS) or a recognized regional tier 1 college.
• Industry: Current or past experience in a Product, Semiconductor, or Hardware Manufacturing company is mandatory.
• Preference: Candidates from engineering product companies are strongly preferred.

ℹ️ Additional Role Details:

• Interview Process: 3 technical rounds followed by 1 HR round.
• Work Model: Hybrid (requiring 3 days per week in the office).

Based on the job description you provided, here is a detailed breakdown of the Required Skills and Qualifications for this AI/ML/LLM role, formatted for clarity.

📝 Required Skills and Competencies:

💻 Programming & ML Prototyping:

• Strong Proficiency: Python, Data Structures, and Algorithms.
• Hands-on Experience: NumPy, Pandas, Scikit-learn (for ML prototyping).

🤖 Machine Learning Frameworks:

• Core Concepts: Solid understanding of:
• Supervised/Unsupervised Learning
• Regularization
• Feature Engineering
• Model Selection
• Cross-Validation
• Ensemble Methods: Experience with models like XGBoost and LightGBM.

🧠 Deep Learning Techniques:

• Frameworks: Proficiency with PyTorch OR TensorFlow / Keras.
• Architectures: Knowledge of:
• Convolutional Neural Networks (CNNs)
• Recurrent Neural Networks (RNNs)
• Long Short-Term Memory networks (LSTMs)
• Transformers
• Attention Mechanisms
• Optimization: Familiarity with optimization techniques (e.g., Adam, SGD), Dropout, and Batch Normalization.

💬 LLMs & RAG (Retrieval-Augmented Generation):

• Hugging Face: Experience with the Transformers library (tokenizers, embeddings, model fine-tuning).
• Vector Databases: Familiarity with Milvus, FAISS, Pinecone, or ElasticSearch.
• Advanced Techniques: Proficiency in:
• Prompt Engineering
• Function/Tool Calling
• JSON Schema Outputs

🛠️ Data & Tools:

• Data Management: SQL fundamentals; exposure to data wrangling and pipelines.
• Tools: Experience with Git/GitHub, Jupyter, and basic Docker.

🎓 Minimum Qualifications (Experience & Education Combinations):

Candidates must have experience building AI systems/solutions with Machine Learning, Deep Learning, and LLMs, meeting one of the following criteria:

• Doctorate (Academic) Degree + 2 years of related work experience.
• Master's Level Degree + 5 years of related work experience.
• Bachelor's Level Degree + 7 years of related work experience.

⭐ Preferred Traits and Mindset:

• Academic Foundation: Solid academic background with strong applied ML/DL exposure.
• Curiosity: Eagerness to learn cutting-edge AI and willingness to experiment.
• Communication: Clear communicator who can explain ML/LLM trade-offs simply.
• Ownership: Strong problem-solving and ownership mindset.

Job Title: Sales Development Manager - Corporate Gifting

Position Overview:

As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.

Key Responsibilities:

Sales Strategy and Planning:

·      Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.

·      Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.

·      Collaborate with the leadership team to set sales goals and objectives.

Team Leadership:

·      Lead and inspire a high-performing sales team.

·      Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.

·      Set clear performance expectations and regularly assess team performance against targets.

Corporate Gifting Expertise:

·      Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.

·      Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.

Client Relationship Management:

·      Cultivate and maintain strong relationships with key clients and prospects.

·      Collaborate with the marketing team to develop and execute effective client engagement strategies.

Sales Process Optimization:

·      Streamline and optimize the sales process to improve efficiency and effectiveness.

·      Implement and manage CRM tools to track and analyze sales performance metrics.

Collaboration:

·      Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.

·      Collaborate with product development teams to align offerings with market demand.

Qualifications:

·      Bachelor's degree in Business, Marketing, or a related field.

·      Proven experience in sales, with a focus on corporate gifting.

·      Demonstrated success in leading and managing high-performing sales teams.

·      Strong understanding of the corporate gifting market and industry trends.

·      Excellent communication, negotiation, and interpersonal skills.

·      Ability to think strategically and execute tactically.

·      Proficiency in CRM tools and sales analytics.

We are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.

As discussed, Please find the Job Description for the position of Salesforce Project Manager. 

JD for Salesforce Tech Lead 

Exp level: 7+ yrs.

Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur

NP: Immediate to 15 days

Skills :

Salesforce developer, LWC, Rest API, Lead experience

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• 16+ years of experience in designing and developing technology solutions using a variety of platforms, languages, and tools, with at least 5+ years of software architecture experience
• Strong background into Devops, Azure, Java, .NET, all mobile, web and backend solutions
• Ability to think breakthroughs by leveraging new age technologies and a deep understanding of the client’s business and the industry they operate in 
• Ability to lead by example by picking up coding of complex functionalities when required
• Strong understanding of technology and the ability to deep dive into a technology problem
• Ability to influence key client stakeholders on their technology and operations strategy
• Vast experience in owning delivery of complex technology solutions for global clients
• Ability to multitask and own multiple technology tracks simultaneously in a globally distributed delivery setup
• Experience in creating cutting edge technology solution by collaborating with other world class technologists 
• Balanced approach that aligns technology-based solutions with customer needs
• Visible thought leadership through technology blogs, whitepapers, presentations etc. 
• Fluent verbal and written language skills and ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication

RESPONSIBILITIES:

• Owning the technology health of the project / account on all key metrics 
• Ensuring projects / accounts meet technical standards of governance, technology standards and best practices
• Owning the long term as well as the short-term technology strategy of your project / account
• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings  
• Conceptualizing and owning the technical architecture and design of the projects you are influencing
• Harnessing your consulting skills in a culture that promotes opportunities to provide thought leadership and breakthrough solutions for our clients.
• Running workshops internally and with customers on technology and business topics to create new solution areas and use cases
• Communicating and driving adoption of organizational technology initiatives in your account
• Mentoring and managing team members, by giving constant on-the-job feedback, and by providing guidance
• If you are aligned with a Center of Excellence (CoE) or practice –
• Defining the vision for the practice/CoE, creating plan/budget for the practice

About Klenty:

Klenty is a Software Product company operating in the Sales Engagement category. We

are one of the fastest growing SAAS startups in the sales engagement space, headquartered in

California and operating from Chennai, India. Klenty’s Sales Engagement Product helps

thousands of sales teams automate all the repetitive activities involved in the sales process like

sending emails, follow-ups, tracking engagement metrics, etc - so that the sales team can focus

more on activities like building relationships and closing deals. With over 3000 customers all

over the world, we are on a mission to transform every B2B Sales team into an unstoppable

force. Join us in building the future of sales engagement software.

JD :

Responsibilities:

• Developing new user-facing features using ReactJS.
• Building reusable components and front-end libraries for future use
• Translating designs and wire-frames into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following ReactJS workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Provide L1 support including desktops, laptops and printers and other IT related accessories
• Carry out initial troubleshooting and resolve the issue; if not escalate to L2 support or corresponding OEM
• Raise ticket within supplied ticketing system and update and close with end user confirmation
• Install and configure Windows Operating Systems and application software Like MS-Office, Outlook, Antivirus etc
• Install, configure and upgrade security software (e.g. Antivirus programs) like McAfee or Kaspersky software
• Install, configure and troubleshoot various PC Hardware Components
• Configure and troubleshoot of LAN and Wi-Fi setup
• Install and troubleshoot Printer, Scanner and Projector

About you:

• 1-2 years of experience as a Desktop Engineer from any industry

• Hands on experience in troubleshooting in Desktop, Laptop and PC Hardware

• Strong experience in Anti-Virus software installation and Management

• Good experience in configuration and troubleshooting of Network Devices

• Basic knowledge of Server administration and Server hardware

• Good working knowledge on MS-Office

• Good communication and problem-solving skill

• Any bachelor’s degree with IT background would be a plus

Ideal candidate must have :

- 2+ years of experience in writing code

- Ability to meet tight deadlines

- Can work independently and be a team contributor

- Must have good knowledge of Node, Python and Scripting languages

- Experience in one or more of RDBMS - PostgreSQL, MySQL or Oracle

- Experience with NoSQL and real-time DB - Firebase/Firestore or MongoDB

- Must be able to write concise and high-quality API

- Must be a quick learner, curious and ambitious  

Requirements:

• Understanding of fundamental design principles for building a scalable application in the web/win platform.
• Proven experience as a .NET Developer or Application Developer.
• Hands-on experience in ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)).
• Hands-on experience of at least one of the .NET languages (e.g. C#, Visual Basic .NET).
• Familiarity with architecture styles/APIs (REST, RPC).
• Excellent troubleshooting and communication skills.