Business Development Manager

Center Manager – Telesales (Telugu Mandatory)

Base Location: Hyderabad

Experience: 3+ Years

Department: Sales

Reportsto: Sr. Manager - Telesales

Employment Type: Full-time

About Livekeeping:

Livekeeping is a leading mobile-first SaaS solution that brings Tally ERP data live on mobile, enabling

business owners, accountants, and teams to access real-time accounting, receivables, and business

insights anytime, anywhere.

We serve thousands of MSMEs, accountants, and enterprises across India, empowering them to

make faster decisions, improve cash flow, and enhance productivity.

Role Overview

We are looking for a highly driven and hands-on Centre Manager – Telesales to lead the telesales

operations at a single location, managing a team of 40 telecallers along with team leaders. The

Centre Manager will be responsible for achieving sales targets, improving conversion ratios, and

ensuring operational excellence on the floor.

The ideal candidate will bring at least 3+ years of telesales experience, with proven ability to lead

teams, drive performance, and deliver results in a fast-paced environment.

Key Responsibilities

Team & Floor Management

 Manage and lead a team of 40 telecallers, including team leaders.

 Conduct daily huddles,set targets, and ensure achievement of sales goals.

 Monitor call quality,sales scripts, and customer interactions.

 Maintain high levels of motivation, discipline, and energy on the floor.

Sales Execution & Target Achievement

 Drive telesales performance to achieve monthly and quarterly sales targets.

 Work closely with telecallers to improve pitch delivery, objection handling, and closing

techniques.

 Ensure adherence to sales processes and compliance standards.

Performance Monitoring & Reporting

 Track and analyze daily/weekly/monthly KPIs such as call volume, conversion rate, and

revenue per telecaller.

 Prepare and share performance reports with the Senior Manager.

 Identify low performers and provide targeted coaching and improvement plans.

Training & Development

 Conduct regular training sessions for telecallers on sales techniques, product knowledge,

and customer handling.

 Provide continuous feedback and one-on-one coaching.

On-Ground Involvement

 Actively participate in floor activities by monitoring live calls and assisting team members.

 Be a role model by demonstrating strong selling skills and closing deals when required.

Customer-Centric Approach

 Ensure telecallers follow a consultative sales approach, building trust with customers.

 Address escalations promptly and ensure positive customer experiences.

Key Requirements

 Experience: Minimum 3+ years in telesales, with at least 1 year in a team

leadership/managerial role.

 Proven ability to manage teams of 30–50 telecallers in a telesales environment.

 Strong people management, coaching, and motivational skills.

 Hands-on and willing to work directly on the floor with the team.

 Good analytical skills; ability to track performance metrics and improve efficiency.

 Proficiency in CRM tools and telesales processes.

 Preferred Industry Experience: Insurance or Fintech. (EdTech experience not preferred.)

 Must be fluent with Telugu language.

Performance Metrics(KRA/KPI)

 Achievement of monthly sales targets for the centre.

 Lead-to-conversion ratio.

 Average revenue per telecaller.

 Call quality and compliance scores.

 Telecaller productivity and attrition rate.

 Training effectiveness and performance improvements.

About Certa

Certa is a leading innovator in the no-code SaaS workflow space, powering the full lifecycle for suppliers, partners, and third parties. From onboarding and risk assessment to contract management and ongoing monitoring, Certa enables businesses with automation, collaborative workflows, and continuously updated insights. Join us in our mission to revolutionize third-party management!

What You'll Do

• Partner closely with Customer Success Managers to understand client workflows, identify quality gaps, and ensure smooth solution delivery.
• Design, implement, and execute both manual and automated tests for client-facing workflows across our web platform.
• Write robust and maintainable test scripts using Python (Selenium) to validate workflows, integrations, and configurations.
• Own test planning for client-specific features, including writing clear test cases and sanity scenarios — even in the absence of detailed specs.
• Collaborate with Product, Engineering, and Customer Success teams to reproduce client-reported issues, root-cause them, and verify fixes.
• Lead or contribute to exploratory testing, regression cycles, and release validations before client rollouts.
• Proactively identify gaps, edge cases, and risks in client implementations and communicate them effectively to stakeholders.
• Act as a client-facing QA representative during solution validation, ensuring confidence in delivery and post-deployment success.

What We're Looking For

• 3–5 years of experience in Software QA (manual + automation), ideally with exposure to client-facing or Customer Success workflows.
• Strong understanding of core QA principles (priority vs. severity, regression vs. sanity, risk-based testing).
• Hands-on experience writing automation test scripts with Python (Selenium).
• Experience with modern automation frameworks (Playwright + TypeScript or equivalent) is a strong plus.
• Familiarity with SaaS workflows, integrations, or APIs (JSON, REST, etc.).
• Excellent communication skills — able to interface directly with clients, translate feedback into testable requirements, and clearly articulate risks/solutions.
• Proactive, curious, and comfortable navigating ambiguity when working on client-specific use cases.

Good to Have

• Previous experience in a Customer Success, Professional Services, or client-facing QA role.
• Experience with CI/CD pipelines, BDD/TDD frameworks, and test data management.
• Knowledge of security testing, performance testing, or accessibility testing.
• Familiarity with no-code platforms or workflow automation tools.

Perks

• Best-in-class compensation
• Fully remote work
• Flexible schedules
• Engineering-first, high-ownership culture
• Massive learning and growth opportunities
• Paid vacation, comprehensive health coverage, maternity leave
• Yearly offsite, quarterly hacker house
• Workstation setup allowance
• Latest tech tools and hardware
• A collaborative and high-trust team environment

Job Overview

We are seeking an experienced SAP SD Consultant with a strong understanding of O2C processes and system skills, to join our team in a hybrid work environment.

Responsibilities

1. Configure and maintain SAP settings in Order Management, Pricing, Delivery, and Logistics.
2. Execute and oversee billing and integrated flows with MM & FICO systems.
3. Lead real-time implementations and data migration projects.
4. Interface with other ERP and non-ERP systems, handling design to implementation processes including IDOCs and RFCs.
5. Utilize S4HANA for effective solutions.

Requirements

Ideal candidates should possess relevant experience and demonstrate the ability to work independently and communicate effectively

Job Responsibilities :

- Lead design projects and contribute to product strategy

- Plan and design memorable user interfaces that are elegant and usable across our iOS, Android, and web platforms.

- Deliver wireframes and prototypes to help people visualize  design ideas.

- Push the bounds of creativity using the latest design techniques and languages.

- Good knowledge of graphic/visual design

- Work closely with the Engineering team to get crazy ideas to life.

Requirements :

- Proficiency in Sketch (Component system), Adobe XD, Illustrator or any other tool that helps you churn out great design!

- Updated portfolio.

- People who can solve problems & create engaging experiences.

About Company

Company is a fast-growing start-up with a world-class platform that simplifies network monetization. Our mission is to enable any company to launch services atop any network infrastructure with radical simplicity. Leveraging the power of our platform, Reach also operates a top-rated mobile service Reach Mobile in the U.S. that donates 10% of data plan costs to provide life changing connectivity to women and students in need. About the Role: It’s a global role responsible for managing the product throughout the product lifecycle from planning to execution in support of organizational strategy and objectives.

Responsibilities:

• Write detailed user stories and acceptance criteria, draft user flows, communicate project scope effectively, and manage products through development, QA, UA Testing, and launch • Ability to understand business and technical requirements & conceptualize end-toend solutions

• Ensure requirements are communicated effectively to the business, design, operations, CS and development teams.

• Manage agile product development process from a product management point of view

• Participate in scrum meetings, planning, reviews and retrospectives • Maintain and prioritize the product backlog and track feature releases with different stakeholders

• Work with QA and engineering teams to streamline system integration, test and improve product features

• Serve as an in-house expert for our products and become the go-to person for all functional issues

• Manage all aspects of in-life products, including customer feedback, requirements, and issues

• Have Strong OSS/BSS requirement gathering and solution experience (Telecom domain).

• Minimum 5-7 years of experience in Telecom products e.g CRM, SDP, Billing & Service provisioning. Skills and Qualifications:

• A Bachelor’s degree in Computer Science, Engineering or equivalent preferred 

Company Name: Petpooja (www.petpooja.com)

Designation: Sr. Software Developer (Depends on Experience)

Experience: 1 to 5 Years

Job Location: Hybrid

We are looking for an Android Developer to join our team of developers! We want a developer that possesses a passion for pushing mobile technologies to the limits.

Job responsibilities:

• Design and develop high-volume, low-latency applications, delivering high-availability and performance
• Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
• Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
• Write well designed, testable, efficient code
• Ensure designs are in compliance with specifications
• Prepare and produce releases of software components
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
• Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.

• Create an engaging and knowledgeable online Shopify store to increase sales and revenue
• Extensive knowledge in HTML5
• Create bespoke Shopify themes and change pre-existing templates per pre-defined brand guidelines
• Be an expert in all aspects of the ECommerce platform
• Work with the UX and UI Design Teams to create unique, strong, and inventive front-end user experiences
• Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimize the shop for overall efficiency and functionality
• Test and debug websites regularly to improve performance
• Based on their findings, they provide technical support and coordination, protecting enterprises against failure
• Increase conversion rates by optimizing your website