11+ IT service management Jobs in Coimbatore | IT service management Job openings in Coimbatore

Customer Relationship Executive - IT Sales & Services

Work Location : Coimbatore In person

Experience : 1 + Years

Skills: IT Hardware/Software knowledge, Understanding customer needs, Customer

Care,

• Professional attitude and appearance.
• Excellent communication skills
• Exp. in Software/ IT Hardware industrial /Automation Sales & Services
• Good knowledge of social media platforms, trends, and best practices.
• Hands-on experience with Instagram, YouTube, LinkedIn, and emerging platforms
• Greet and assist visitors in a professional manner.
• Manage front desk operations and maintain a welcoming environment.
• Handle Service calls follow-up Emails & queries efficiently.
• Coordinate Sales & Services calls, appointments, meetings, and office schedules.
• Maintain records and update databases as required.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Proficiency with CRM tools and SAP or similar ERP systems for managing orders
• Maintaining the database of the customers on a regular basis into CRM.
• Suggesting solutions based on customers needs and requirements.
• Providing excellent customer service, responding to client feedback and complaints, and making management aware of any issues

Technical Graduate background added advantage

• 1-2 years of proven experience

The Telecaller Executive is responsible for making outbound and handling inbound calls to potential or existing customers to generate leads, provide information about products or services, and support business growth. The role focuses on building customer relationships and achieving calling targets.

Key Responsibilities:

• Make outbound calls to potential customers from provided data
• Handle incoming calls and respond to customer inquiries
• Explain company products, services, and offers clearly
• Generate and qualify leads, and schedule appointments if required
• Maintain call records and update customer details in the system
• Follow up with customers for feedback or conversions
• Achieve daily/weekly call and performance targets
• Handle customer objections politely and professionally
• Coordinate with the sales or operations team when needed

Languages known:

Tamil / English, Malayalam/Hindi

NOTE:

ONLY CANDIDATES FROM COIMBATORE

FEMALES PREFERRED.

End - End Digital marketing Industry experience are mandatory.

Job Summary:

We are seeking an experienced and passionate Digital Marketing Trainer to join our team and train students/professionals in digital marketing concepts and tools. The ideal candidate will have hands-on experience in digital marketing and a strong ability to communicate, mentor, and inspire learners.

Key Responsibilities:

• Deliver engaging and practical training sessions on digital marketing topics such as:
• SEO (Search Engine Optimization)
• SEM (Search Engine Marketing) / Google Ads
• Social Media Marketing (SMM)
• Email Marketing
• Web Analytics (Google Analytics, etc.)
• Content Marketing
• Affiliate and Influencer Marketing
• Develop training materials, including presentations, handouts, and assessments.
• Provide mentorship and career guidance to learners.
• Stay updated with the latest digital marketing trends and tools.
• Conduct workshops, live projects, and case study discussions.
• Evaluate student performance and provide feedback.

Required Skills & Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 2+ years of hands-on experience in digital marketing.
• Strong knowledge of tools like Google Ads, Google Analytics, Facebook Ads Manager, SEMrush, HubSpot, Mailchimp, etc.
• Prior teaching/training experience is a plus.
• Excellent communication and presentation skills.
• Ability to simplify complex topics and engage learners.

Preferred Certifications (Optional but a Plus):

• Google Ads Certification
• HubSpot Inbound Marketing Certification
• Facebook Blueprint Certification
• Digital Marketing Institute (DMI) or equivalent

SKILLS: SAP ABAP,ABAP,SAP OO ABAP.

Location: Chennai, Bhubaneswar ,Coimbatore

Experience : 3 - 7 years

Primary Skills /Must Have Skills:

• SAP WRICEF expertise
• SAP OO ABAP expertise
• Good knowledge of integration with at least 2 SAP modules(FI, SD, MM, PP, QM, CS,PS)
• Experience  in Debugging, Analyzing and enhancing standard objects.
• Adobe / Smart Forms
• Good knowledge of at least two

1. SAP Activate Methodology
   2. SAP Release Management
                        3. ASAP Methodology
                        4. SAP DevOps
                        5. ITSM Tool(ServiceNow/Remedy)

We are looking for "Salesforce Developer" for Reputed Client @ Coimbatore Permanent Role.

• Experience: 3-5 Yrs

• Salesforce Developer will work independently and in a team environment to build CRM solutions which integrate with various other systems.

• This Person will build Visual-force, APEX, and Lightning Components. And should have experience working with Salesforce Data.

• Building new (and maintaining existing) APEX, Visual force, and Lightning solutions.

• Participate in various sprint meetings, assist in the creation and upkeep of user stories.

• Communicate with stakeholders and users about changes or requirements.

• Should have 3 to 5 years of experience with Salesforce Sales and Service Clouds.

• Proficiency in Salesforce APEX, Visual force, and Lightning development.

• Knowledge of the Salesforce data structure, and the ability to use various tools for data migrations.

• Salesforce Developer certifications is an added advantage.

• Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences

• Ability to work independently and as part of a team

• Professional, positive, customer oriented and flexible approach to interactions with customers in groups

• Contacting potential or existing customers to inform them about a product or service using scripts
• Answering questions about products or the company
• Asking questions to understand customer requirements and close sales

• Experience in developing apps using Reactjs with Redux, React hooks, react-router with Javascript ES6

• Developing new user-facing features using React.js

• Integrate APIs with frontend components using React.js

• Ensuring user experience determines design choices.

• Developing features to enhance the user experience.

• Striking a balance between functional and aesthetic design.

• Ensuring web design is optimized for smartphones.

• Building reusable code for future use.

• Optimizing web pages for maximum speed and scalability.

• Utilizing a variety of markup languages to write web pages.

• Maintaining brand consistency throughout the design.

• Degree in computer science or related field.

• Understanding of key design principles.

• Proficiency in React.js,HTML, CSS, JavaScript, and jQuery.

• Understanding of server-side CSS.

• Experience with graphic design applications such as Adobe Illustrator.

• Experience with responsive and adaptive design.

About CercleX:-

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-india/">waste management company in India  with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India. CercleX helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco-free.

Requirements

• Overall 2-8 years of software development experience in building web-based and highly scalable applications 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in Core Java and SpringBoot or other equivalent frameworks 

• Strong experience in HTML5 and CSS3 and should have basic experience in JS technologies

• Good knowledge of database concepts, having SQL writing experience, and familiarity with at least one of the relational databases

• Worked in a CI/CD environment with Jenkins

• Experience working in an agile team with software engineering practices like automated testing, test-driven development, continuous integration, etc is a big plus. 

• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment

• Strong oral and written communication.

WHAT WE'RE LOOKING FOR

•  Bachelors or masters in software engineering, Computer Science or other relevant disciplines
•  2+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python web application development
•  Strong Knowledge in Python v3.x Language
•  Experience in REST APIs with JSON
•  Error handling and Logging 
•  Any DB knowledge 
•  Knowledge on Sumo Logic log aggregation is a plus
• Must know how to produce high quality, “Clean” code that is performant, maintainable and secure

OptiSol Dotnet Team engineers award-winning cloud-native applications to our worldwide customers. We provide simple digital solutions to the complex business problems of our enterprise and startup customers. We look for agile developers with team spirit to continuously deliver value to our customers. 

We are a tribe of happy people excited about problem-solving. Our team is geographically distributed, we speak many languages and we come from a variety of cultural backgrounds. We are rapidly expanding, and we are looking for passionately curious people obsessed with customer happiness.