Tele-caller executive

Objectives of this role

• Develop, test and maintain high-quality software using Python programming language.
• Participate in the entire software development lifecycle, building, testing and delivering high-quality solutions.
• Collaborate with cross-functional teams to identify and solve complex problems.
• Write clean and reusable code that can be easily maintained and scaled.

Your tasks

• Create large-scale data processing pipelines to help developers build and train novel machine learning algorithms.
• Participate in code reviews, ensure code quality and identify areas for improvement to implement practical solutions.
• Debugging codes when required and troubleshooting any Python-related queries.
• Keep up to date with emerging trends and technologies in Python development. 

Required skills and qualifications

• 3+ years of experience as a Python Developer with a strong portfolio of projects.
• Hands on exp in angular 12+v
• Bachelor's degree in Computer Science, Software Engineering or a related field.
• In-depth understanding of the Python software development stacks, ecosystems, frameworks and tools such as Numpy, Scipy, Pandas, Dask, spaCy, NLTK, sci-kit-learn and PyTorch.
• Experience with front-end development using HTML, CSS, and JavaScript.
• Familiarity with database technologies such as SQL and NoSQL.
• Excellent problem-solving ability with solid communication and collaboration skills.

Preferred skills and qualifications

• Experience with popular Python frameworks such as Django, Flask or Pyramid.
• Knowledge of Angular
• A working understanding of cloud platforms such as AWS, Google Cloud or Azure.
• Contributions to open-source Python projects or active involvement in the Python community.

Job Title: Customer Support Executive (Work From Office)

Working Days: 6 days a week

Shift: 9-hour rotational shifts

Week Off: Rotational

Eligibility: Graduates – Freshers can apply

Undergraduates – Minimum 1 year of experience required

Fluent English communication is mandatory

Salary: ₹15,000 – ₹18,000 in-hand

Role: Handle customer queries professionally, provide accurate information, and ensure a smooth customer experience.

Mandatory

·  Experience in Research, Design, Architecting high-performance iOS applications & saw commercially successful scale.

·  Must have built applications individually (end-to-end).

·  Have Experienced in Swift, Objective C, Cocoa framework, UIKit, Core Location, GCD, Auto Layout, Xcode & iOS applications.

We are looking for "IT Services sales and Marketing" for Reputed Client @ Permanent Role.

Experience: 4 to 6 years

Key Responsibilities:

• Research and analyze market trends, competitor offerings, and customer requirements to

identify opportunities for the company's IT services.

• Develop comprehensive sales and marketing strategies that effectively position the IT

services, taking into account target audience segmentation and key value propositions.

• Set clear sales and marketing objectives and key performance indicators (KPIs) to measure

the success of marketing campaigns.

• Develop and execute sales strategies to meet or exceed revenue targets for IT services.
• Create compelling and informative content to promote IT services, including website copy,

blog posts, case studies, whitepapers, and email campaigns.

• Collaborate with the design team to create visually appealing marketing collateral, such as

brochures, infographics, and presentations.

• Conduct market research and develop lead generation strategies and campaigns to attract

potential clients and convert them into qualified leads.

• Analyze marketing data, customer feedback, and campaign results to continually refine

marketing strategies.

• Manage the sales pipeline, track progress, and update sales forecasts regularly.
• Collaborate with business and development teams to ensure effective communication and

alignment of marketing efforts with sales objectives.

• Build and maintain relationships with strategic partners and industry influencers to extend

the reach of sales and marketing efforts.

Qualifications and Skills:

• Bachelor's degree in marketing, Business, or a related field.
• Proven experience in IT services sales and marketing or a similar B2B environment with

international service agencies.

• Strong understanding of the IT industry, including cloud services, managed IT solutions,

etc.

• Strong sales and negotiation skills with a track record of achieving sales targets.
• Excellent written and verbal communication skills.
• Proficiency in digital marketing tools and platforms, including Google Analytics, social

media management, and email marketing.

• Analytical mindset with the ability to interpret data and generate actionable insights.
• Creative thinking and the ability to develop innovative sales and marketing strategies.
• Analytical mindset with the ability to interpret sales data and market trends.
• Strong project management and organizational skills.
• Collaborative team player with the ability to work effectively across departments.
• Familiarity with CRM software and marketing automation tools is a plus.
• Knowledge of relevant compliance and regulatory requirements in IT services sales and

marketing

Location : Coimbatore

Looking for Lead Frontend Developer Bangalore to join a team of rockstar developers. The candidate should have a minimum of 4+ years. of experience in React.js.

There are multiple openings. If you're looking for career growth & a chance to work with the top 0.1% of developers in the industry, this one is for you! You will report into IIT'ans/BITS grads with 10+ years of development experience + work with F500 companies (our customers).

Company Background - CodeVyasa is a Software Product-Engineering and Development company that helps Early-stage & Mid-Market Product companies with IT Consulting, App Development, and On-demand Tech Resources. Our Journey over the last 3 years has been nothing short of a roller-coaster. Along our way, we've won some of the most prestigious awards while driving immense value to our customers & employees. Here's the link to our website (codevyasa.com). To give you a sense of our growth rate, we've added 70+ employees in the last 6 weeks itself and expect another 125+ by the end of Q1 2024

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
•  Minimum of 6 years of experience as a Frontend Development.
•  Proficiency in React.js, Javascript, HTML/CSS development.
•  Knowledge of Backend development.
•  Aptitude for learning new technologies quickly.
•  Good problem-solving and analytical skills.

What We Offer:

• Glassdoor rating of 4.8, indicating high employee satisfaction.
•  Free healthcare benefits.
•  Strong focus on upskilling and professional development opportunities.
•  Diverse and inclusive work environment.
•  Competitive compensation and benefits package.
•  Emphasis on maintaining a healthy work-life balance.

5+ years of experience in Content Management Systems in general, with at least 3+ yrs. of specific Sitecore experience required. Sitecore 8.X+ experience is ideal.

· Bachelor's in computer science, software engineering or similar

· Hands-on Sitecore development experience.

· The .NET Framework including Visual Studio, C#, and ASP.NET MVC with an understanding of the basics of front end technologies.

· Client-side browser technologies including JavaScript, CSS, and HTML, Responsive Web Design, JQuery and other front end development tools. Experience with Agile methodologies

· Experience with REST, Web Services, Web application frameworks

· Experience with build automation tools

· Experience in TDD and software testing frameworks

· Knowledge of IDEs and source control management (ideally TFS, GIT, SVN or similar)

· Strong adherence to a consistent delivery methodology and associated deliverable generation

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Field Sales Representative - AWS Sales Singapore/SEA

Who we are?

Searce is a niche’ Cloud Consulting business with futuristic tech DNA. We do new-age tech to realize the “Next” in the “Now” for our Clients. We specialize in Cloud Data Engineering, AI/Machine Learning and advanced cloud technologies such as Anthos by Google Cloud and AWS Sagemaker just to name a few. We are one of the top & the fastest growing partners for Google Cloud and AWS globally with over 2,500 clients successfully moved to the cloud.

Your bucket of undertakings

Responsibilities:

1. Execute business development plans to ensure that opportunity creation and pipeline goals are met and exceeded while working against KPIs and metrics.

2. Source, identify, and qualify opportunities within potential customers:

Prospect new opportunities using a combination of phone, email, social media, and direct mail to help build our sales pipeline by connecting with prospective customers, understanding their unique needs, identifying the best way to position Searce Inc and her value propositions, evaluate if there is a good fit, schedule meetings and bring prospects to successful sales closure.

3. Collaborate and nurture strategic engagement with Sales and Marketing for outbound messaging and demand generation programs.

4. Source and be able to organize large contact data sets. Use data to identify key target prospects.

5. Work closely with Amazon Web Services on target account lists and find creative ways to break into competitive accounts. Your relationships with customers are crucial in helping Searce futurify businesses and bringing our product portfolio into companies both big and small around the world.

6. Follow up and track closely to assigned targets while ensuring that integrity and bringing positive business outcomes to the clients are not compromised.

So, what are we hunting for ?

● 8-10 years of technology sales and business development experience, particularly within the AWS ecosystem.

● Experience managing and developing a pipeline of qualified leads and opportunities within software, SaaS, Analytics, BPM or IT products or her related services.

● Understanding or previous experience working within the Public Cloud ecosystem (Amazon Web Services, Google Cloud Platform, etc. - and their related services) is required.

● Consistent record of meeting and exceeding sales targets.

● Highly effective verbal and written communication skills in English.

● True passion for sales and technology.

● Self-starter with tons of energy, passion, humor, and enthusiasm.

● Critical problem-solving skills to handle customer questions and overcome objections.

● A great sense of humor and enjoys having fun with colleagues.

● Passionate, persuasive and able to articulate the value of the  Cloud Ecosystem to instill a sense of interest and credibility for Searce and oneself.

● Good business judgment, a comfortable, open communication style, and a willingness and ability to work with customers and teams.

● Strong service attitude and a commitment to quality.

● Highly organized and efficient with strong work ethics

● Confident working with others to inspire a high-quality standard

Education, Experience, etc.

1. Is Education overrated? Yes. We believe so.

a. However there is no way to locate you otherwise. So we might look for a graduate degree in engineering with a sales mindset or you started your business at 12 and sold it post high school. And the latter is better. We will find you faster if you specify the latter in some manner. :)

2. Comfortable working in an all-hands start-up environment - owning a project, wearing many hats to get the job done, attention to detail and strong follow-through.

3. Strong work ethic, track record of high productivity and sales achievement.

How do we work?

It’s all about being Happier first. And rest follows. Searce work culture is defined by HAPPIER.

Humble: Happy people don’t carry ego around. We listen to understand; not to respond.

Adaptable: We are comfortable with uncertainty. And we accept changes well. As that’s what life's about.

Positive: We are super positive about work & life in general. We love to forget and forgive. We don’t hold grudges. We don’t have time or adequate space for it.

Passionate: We are as passionate about the great street-food vendor across the street as about Tesla’s new model and so on. Passion is what drives us to work and makes us deliver the quality we deliver.

Innovative: Innovate or Die. We love to challenge the status quo.

Experimental: We encourage curiosity & making mistakes.

Responsible: Driven. Self motivated. Self governing teams. We own it.