Customer Relationship Executive

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Job Title: Customer Relationship Executive

Job Location: Arjan Garh

Ramaa Hyundai

Job Role:

Making Calls to customer for their update regarding purchase of new car.

Converting successful lead from the data.

Follow up on previous and existing client

Maintaining Daily report of work.

Requirement:

Fresher to 2 years of experience can apply

Good communication skills

Basic knowledge of Computer

Preferred:

Telesales experience preferred

Females Preferred

We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.

IT Sales Executive / Business Development Manager

Company: Mariox Software Pvt Ltd

Location: Noida, Uttar Pradesh — Work from Office

Experience: 3–6 years

Salary: ₹4–8 LPA, based on experience and proven performance

Employment: Full-time

About Mariox Software

Mariox Software Pvt Ltd is an IT services and product development company helping startups and businesses turn their ideas into scalable digital products.

Our services include mobile application development, web development, custom software, UI/UX design, SaaS development and related technology solutions.

We work with businesses that need technology partners to build, launch and scale their products. We are looking for an ambitious IT sales professional who can understand client requirements, conduct effective sales conversations and close high-value development projects.

Role Overview

As an IT Sales Executive / Business Development Manager, you will handle qualified inbound leads, understand business requirements, present suitable technology solutions, prepare proposals with the technical team and convert opportunities into paying clients.

This is a revenue-focused role for someone who understands the IT services industry and can sell projects based on business value rather than just price.

Key Responsibilities

• Handle and qualify inbound leads generated through Google Ads, the company website and other marketing channels.
• Connect with business owners, founders, startups and decision-makers to understand their requirements.
• Identify opportunities for mobile app development, web development, custom software and SaaS projects.
• Conduct discovery calls, product discussions, online meetings and sales presentations.
• Understand client objectives, budgets, timelines and project expectations.
• Coordinate with technical and project management teams to prepare proposals, estimates and solution recommendations.
• Prepare commercial proposals, negotiate pricing and close deals.
• Maintain consistent follow-ups with prospects and manage the sales pipeline in the CRM.
• Build long-term client relationships and identify opportunities for repeat business and referrals.
• Maintain accurate records of calls, meetings, proposals, follow-ups and sales outcomes.
• Achieve monthly revenue and conversion targets.

Required Skills and Experience

• 3+ years of proven experience in IT services sales, software development sales or technology consulting sales.
• Demonstrated experience selling mobile app development, web development or custom software projects.
• Strong communication, presentation, negotiation and closing skills.
• Ability to understand client requirements and explain technical solutions in simple business language.
• Experience handling sales pipelines, proposals, commercial negotiations and CRM reporting.
• A target-oriented mindset with a strong sense of ownership and accountability.
• Ability to manage multiple opportunities and follow up consistently.
• Professional communication skills and the ability to interact confidently with business decision-makers.

Preferred Qualifications

• Experience selling projects worth ₹3 lakh or more.
• Exposure to both domestic and international clients.
• Experience working with startup founders, SMEs or enterprise decision-makers.
• Understanding of the software development lifecycle, project estimation and delivery processes.
• A track record of meeting or exceeding sales targets.

Performance Expectations

• Respond promptly to assigned leads and maintain disciplined follow-ups.
• Qualify opportunities before involving the technical team.
• Build a healthy pipeline of genuine, budget-qualified prospects.
• Convert qualified opportunities into profitable projects.
• Maintain accurate CRM records and provide transparent sales reporting.
• Consistently work towards monthly revenue, collection and conversion targets.

What We Offer

• Opportunity to sell real-world technology solutions across multiple industries.
• A steady flow of marketing-generated leads.
• Collaboration with experienced technical and project management teams.
• Competitive compensation based on experience and performance.
• Performance-linked incentives for achieving sales targets.
• Opportunities to grow into senior sales, team leadership and business development roles.

Who Should Apply?

This role is ideal for someone who has already sold software development services and understands how to convert a business requirement into a commercial technology project.

Important: Candidates with experience exclusively in retail sales, telecalling, real estate sales or unrelated product sales, without relevant IT services sales experience, may not be suitable.

If you are confident in your ability to understand client needs, negotiate effectively and close software development deals, we would like to hear from you.

About the Role:

We are looking for a Customer Success Executive to manage day-to-day customer support, relationship management, and retention for our growing D2C wellness business. The ideal candidate should have strong communication skills and a genuine sense of empathy, while ensuring every customer has a smooth, satisfying experience with our brand.

Key Responsibilities:

1. Manage day-to-day customer interactions across email, chat, and calls.

2. Respond to customer queries and concerns accurately and promptly.

3. Maintain and update customer records and interaction history on our CRM.

4. Track customer satisfaction and health metrics; flag at-risk or unhappy customers proactively.

5. Handle escalations and difficult conversations with empathy and sound judgment.

6. Educate customers on product usage, ingredients, and routines to improve outcomes and encourage repeat purchases.

7. Coordinate with the operations/logistics team on order issues, returns, and delivery concerns.

8. Collect and organize customer feedback and share actionable insights with the product and marketing teams.

9. Maintain and improve FAQs, help documentation, and response templates.

10. Monitor reviews and ratings across marketplaces (Amazon, Flipkart, website, social media, etc.) and respond where required.

Other requirements:

• Experience in customer support, customer success, or a related role (Not Mandatory but is an added advantage).
• Excellent verbal and written communication skills.
• Hands-on experience with CRM or helpdesk tools.
• Working knowledge of MS Excel or Google Sheets.
• Close attention to detail and accuracy in maintaining customer records.
• Ability to work independently and manage multiple conversations.
• Experience in a D2C, e-commerce, or wellness/health company is an added advantage.
• High level of empathy and patience.
• Strong ownership and accountability.
• Organized and detail-oriented approach.
• Willingness to learn and grow in a fast-paced startup environment.

Annual CTC: ₹ 2,50,000 / year.

Work-in-office role - Near Kudlu Gate Metro Station.

Excellent Job Opportunity for Inside Sales Executive role with one of the Ecommerce Company

Location : Mumbai (Vile Parle)

Working Days : 5

Interview Mode : Face to Face

Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities

Job Summary

We are looking for a motivated and customer-focused Support Services Executive to handle customer queries, troubleshoot issues, and provide timely resolutions. The ideal candidate should have an experience in the Salesforce platform, along with strong communication, analytical, and problem-solving skills.

Key Responsibilities

• Act as a primary point of contact for customer support requests.
• Analyze, troubleshoot, and resolve customer-reported issues within defined SLAs.
• Communicate regularly with customers and provide timely updates on case progress.
• Monitor support cases and ensure proper follow-up until closure.
• Meet defined targets for response time, resolution time, quality, and customer satisfaction.

Required Skills and Qualifications

• 0–3 years of experience in Customer Support, Application Support, Technical Support, or a similar role.
• Familiarity with CRM systems and support ticketing tools is an added advantage, with Salesforce CRM experience preferred.
• Basic knowledge of SQL, Salesforce, ERP applications, or cloud-based applications is preferred.
• Strong communication, analytical, and problem-solving skills.

· Willingness to work in rotational shifts covering IST and EST time zones on alternate weeks, as required.

Preferred Skills

• Experience in SaaS, ERP, CRM, or enterprise application support.
• Hands-on experience with the Salesforce Platform and Service Cloud
• Knowledge of SQL queries and database concepts.
• Experience working with support ticketing systems.
• Strong customer service and stakeholder management skills.

Job Title : IT Sales Executive / Business Development (Recruitment Domain)

Experience : 2 to 6 Years

Location : Ghaziabad (Work From Office)

💼 Industry : IT Recruitment / Staffing

🚀 About the Role :

We are looking for a result-driven IT Sales / Business Development professional with hands-on experience in the recruitment/staffing industry. The ideal candidate will be responsible for driving new business opportunities, acquiring clients, and promoting IT recruitment solutions to organizations across industries.

💼 Key Responsibilities :

• Identify and generate new business opportunities in IT recruitment/staffing services
• Drive client acquisition through cold calling, networking, and lead generation
• Build and maintain strong relationships with clients for long-term business
• Understand client hiring requirements and propose suitable recruitment solutions
• Manage the end-to-end sales cycle (lead generation → proposal → negotiation → closure)
• Coordinate with internal recruitment teams to ensure timely delivery
• Achieve monthly and quarterly revenue targets
• Maintain sales pipeline, reports, and updates in CRM tools

🛠️ Required Skills & Qualifications :

• 2 to 6 years of experience in IT Sales / Business Development within recruitment or staffing firms.
• Strong understanding of IT hiring trends and technologies.
• Proven experience in B2B sales, lead generation, and client acquisition.
• Excellent communication, presentation, and negotiation skills.
• Ability to handle multiple clients and close deals independently.
• Familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot) is a plus.

🎯 Preferred Candidate Profile :

• Experience in selling IT recruitment / staffing / RPO services
• Strong network of clients in IT / Tech domain
• Target-driven and self-motivated professional
• Ability to work in a fast-paced environment

🎁 What We Offer :

• Competitive salary + attractive incentives
• Growth opportunities in a fast-scaling organization
• Exposure to diverse clients and industries
• Supportive and performance-driven work environment

Company Overview:

Baxture Technologies is a fast-growing IT solutions provider specializing in modern web, mobile, and cloud-based applications. With development centers in Pune and global presence in Austin and Kashmir, we build scalable, high-performing digital solutions for clients across industries. We foster an environment of innovation, collaboration, and continuous learning.

About the Role:

We are seeking an experienced and performance-driven IT Sales Professional to lead our IT Services business targeting the US market. The role requires a strategic thinker with proven success in building client relationships, managing high-value deals, and achieving consistent sales growth.

Key Responsibilities:

• Drive the entire sales cycle — from lead generation to deal closure.
• Build and maintain long-term client relationships with international customers.
• Understand client requirements and align customized IT service solutions.
• Develop and execute sales strategies to meet and exceed revenue targets.
• Mentor and guide a team of sales professionals to achieve team goals.
• Collaborate with internal teams to ensure smooth project delivery.
• Manage client communication, proposals, quotations, and negotiations.
• Keep track of leads and opportunities using CRM tools for accurate forecasting.
• Stay informed about industry trends, Web and Mobile technologies, and competitive landscape.

Required Skills & Qualifications:

• Minimum 2+ years of experience in IT Sales or Business Development.
• Strong exposure to US IT services market (mandatory).
• Proven track record of client acquisition and revenue generation.
• Excellent communication, negotiation, and presentation skills.
• Hands-on experience with CRM and sales automation tools.
• Ability to lead and motivate a small team effectively.
• Familiarity with bidding platforms like Upwork or Clutch is advantageous.

Why Join Us:

• Fast-growing IT services organization with a global presence.
• Opportunity to lead international sales initiatives.
• Competitive salary structure with attractive incentives.
• Work with cutting-edge technologies and an energetic team.

 Your Role Will Include:

• Owning the entire IT sales process, from prospecting to closure.
• Building long-term partnerships with clients across the US.
• Managing and mentoring a team of driven sales executives.
• Preparing customized proposals and conducting client presentations.
• Collaborating with delivery and technical teams to ensure client satisfaction.
• Staying ahead of trends in Web and Mobile app development to meet client needs.

What You Bring:

• 2+ years in IT Sales / Business Development with proven US market exposure.
• Strong communication, negotiation, and leadership skills.
• Experience in handling end-to-end client engagement.
• Proficiency in CRM tools and lead management systems.
• Hands-on experience in preparing technical proposals and quotations.
• Prior exposure to bidding or freelancing platforms is a plus.