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Customer Relationship Executive
Customer Relationship Executive
Shogan Systems's logo

Customer Relationship Executive

Vadivel E's profile picture
Posted by Vadivel E
1 - 2 yrs
₹2L - ₹3L / yr
Coimbatore
Skills
IT service management

Customer Relationship Executive - IT Sales & Services


Work Location : Coimbatore In person

Experience : 1 + Years


Skills: IT Hardware/Software knowledge, Understanding customer needs, Customer

Care,

  • Professional attitude and appearance.
  • Excellent communication skills
  • Exp. in Software/ IT Hardware industrial /Automation Sales & Services
  • Good knowledge of social media platforms, trends, and best practices.
  • Hands-on experience with Instagram, YouTube, LinkedIn, and emerging platforms
  • Greet and assist visitors in a professional manner.
  • Manage front desk operations and maintain a welcoming environment.
  • Handle Service calls follow-up Emails & queries efficiently.
  • Coordinate Sales & Services calls, appointments, meetings, and office schedules.
  • Maintain records and update databases as required.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Proficiency with CRM tools and SAP or similar ERP systems for managing orders
  • Maintaining the database of the customers on a regular basis into CRM.
  • Suggesting solutions based on customers needs and requirements.
  • Providing excellent customer service, responding to client feedback and complaints, and making management aware of any issues

Technical Graduate background added advantage

• 1-2 years of proven experience

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Shogan Systems

Founded :
2016
Type :
Products & Services
Size :
0-20
Stage :
Profitable

About

N/A

Company social profiles

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