Telcalling Executive

We are seeking an experienced and performance-driven Sales Professional to lead our IT Services business targeting the US market. The role requires a strategic thinker with proven success in building client relationships, managing high-value deals, and achieving consistent sales growth. 

Key Responsibilities: 

• Drive the entire sales cycle - from lead generation to deal closure. 
• Build and maintain long-term client relationships with international customers. 
• Understand client requirements and align customized IT service solutions. 
• Develop and execute sales strategies to meet and exceed revenue targets. 
• Mentor and guide a team of sales professionals to achieve team goals. 
• Collaborate with internal teams to ensure smooth project delivery. 
• Manage client communication, proposals, quotations, and negotiations. 
• Keep track of leads and opportunities using CRM tools for accurate forecasting. 
• Stay informed about industry trends, Web and Mobile technologies, and competitive landscape. 

Required Skills & Qualifications: 

• Experience in IT Sales or Business Development. 
• Strong exposure to US IT services market (mandatory). 
• Proven track record of client acquisition and revenue generation. 
• Excellent communication, negotiation, and presentation skills. 
• Hands-on experience with CRM and sales automation tools. 
• Ability to lead and motivate a small team effectively. 
• Familiarity with bidding platforms like Upwork or Clutch is advantageous. 

Why Join Us: 

• Fast-growing IT services organization with a global presence. 
• Opportunity to lead international sales initiatives. 
• Competitive salary structure with attractive incentives. 
• Work with cutting-edge technologies and an energetic team. 

 Your Role Will Include: 

• Owning the entire IT sales process, from prospecting to closure. 
• Building long-term partnerships with clients across the US. 
• Managing and mentoring a team of driven sales executives. 
• Preparing customized proposals and conducting client presentations. 
• Collaborating with delivery and technical teams to ensure client satisfaction. 
• Staying ahead of trends in Web and Mobile app development to meet client needs. 

What You Bring: 

• Experience IT Sales / Business Development with proven US market exposure. 
• Strong communication, negotiation, and leadership skills. 
• Experience in handling end-to-end client engagement. 
• Proficiency in CRM tools and lead management systems. 
• Hands-on experience in preparing technical proposals and quotations. 
• Prior exposure to bidding or freelancing platforms is a plus. 

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

JOB RESPONSIBILITIES

• Managing the entire order cycle of timely booking of Orders / Invoicing / Dispatching / and providing timely dispatch details to customers and team

• Coordinate with various internal teams such as Accounting, Warehouse, Transportation and Sales Team, etc. to execute the dispatch.

• Checking and Verification of Purchase Orders, Credit Limit, Prices, Items, Eway Bills, LR Copy and other things related to dispatch.

• Rechecking of Sales Invoice Made.

• Regular follow-up with warehouse and transporters to ensure that material is received to the client before/on time.

• Ensuring minimum freight charged to customers and our company from the transporters.

• Timely responding to all the dispatch-related calls, emails and queries.

• Maintaining accurate and complete data entry for the dispatch/logistics on the system.

• Protect the organization's reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential.

• Ensuring customer satisfaction at all levels.

• Handling and assisting other dispatch team members.

• Ensuring stocks are available as per Stock Minimum Order Level.

REQUIRED SKILLS

• Prior work experience as a Logistics and Dispatch Manager.

• The candidate should have strong verbal skills and be able to send emails and communicate on a regular basis.

• Record of successful distribution and logistics management.

• Demonstrable ability to lead and manage staff of Logistics, Warehouse and Transporters.

Key Responsibilities

We are looking for a full stack developer who shall be responsible for implementation of software related projects of the firm. This will involve:

–        Understanding existing services of the Company, the requirements of the project and be able to build the back-end coding structure along with front end dashboard, UI / UX for the full project. The person should be capable of building flexible coding to incorporate various user requirements, carry out user acceptance testing, fix bugs within agreed timelines.

–        Dashboard Development: Swiftly conceptualizing, designing, and developing visually engaging and functional dashboards tailored to meet the firm's specific requirements within stringent timelines.

–        Collaborative Approach: Work closely with stakeholders’ other team members, to understand dashboard requirements and ensure alignment with business objectives.

–        API Integration: Explore and integrate dashboard APIs where applicable to enhance functionalities or enable custom integrations for a more comprehensive dashboard experience.

Key Skills Required

–      Front-end Technologies: Proficiency in HTML, CSS, JavaScript, and expertise in UX/UI principles to enhance dashboard user interfaces and ensure responsiveness.

–      Strong Backend Development Skills: Proficient in at least one backend language and understanding of backend frameworks to facilitate data integration and backend functionalities for dashboards.

–      Strong SQL Skills: Ability to efficiently extract, manipulate, and analyze data using SQL queries from various databases to integrate into the dashboards.

–      Dashboard Development Experience: Prior experience in rapid dashboard development, including designing, developing, and deploying dashboards within accelerated timelines.

–      Being able to work independently, understand industry landscape and come up with innovative solutions to tackle various issues. 

• 5+ years of experience as a Full Stack front end developer
• Proficient understanding of web markup, including HTML5, CSS3.
• Good understanding of client-side scripting and advanced JavaScript libraries/frameworks, AngularJS
• Good understanding of asynchronous request handling, knowledge of AngularJS practices and hand on implementation of complex AngularJS applications, directives, controllers, services.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques.
• Experience in JavaScript build tools like grunt or gulp.
• Proficient with the JavaScript language and its modern ES6+ syntax and features.
• Proficient with .NET framework and its core principles
• Proficient understanding of code versioning tools, such as GIT/Bitbucket.
• Critical thinker and problem-solving skills.
• Good time management skills.
• Great interpersonal and communications skills.

Job Description

We are looking for a skilled and ambitious Full-Stack Developer (React/React-Native, PHP, and NodeJs )to join our development team. In this role, you will be responsible for developing and implementing applications using React.js, NodeJS, PHP, and its libraries such as Redux, Redux-Saga, ExpressJs, Laravel. You will also be responsible for profiling and improving performance and documenting the codebase. To ensure success as a Full Stack developer, you should have in-depth knowledge of Javascript (ES6 or above), NodeJS, PHP 7.x, MySQL and its concepts, excellent coding skills, and a good understanding of progressive web applications.

Full Stack Developer Responsibilities:

• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Understand the past code and improve when needed.
• Develop components in a scalar way so, can be used again.
• Developing and implementing front-end + back-end architecture to support user interface concepts.
• Monitoring and improving application performance.
• Documenting application changes and developing updates.

Full Stack Developer Requirements:

• In-depth knowledge of Javascript, CSS, and HTML.
• In-depth knowledge of REACT libraries like Webpack, Redux, Redux-Saga and React Router.
• In-depth knowledge of NodeJs, ExpressJs, PHP, Laravel Framework
• Experience with User interface design and development.
• Experience with browser-based debugging and performance testing software
• Excellent troubleshooting skills.
• Build high-quality user interfaces from design mockups.
• Good project management skills and communication skills
• Collaborate with Product, Design, and other developers to understand requirements.
• Write tests to ensure high-grade code.
• Adhere to code style and code quality standards.
• Provide code review feedback to teammates.
• Good understanding of AWS infrastructure.

We are looking for Flutter Developer with 1 - 5 yrs of experience.

Work Location: Jodhpur

Responsibilities:

• Develop and maintain the app(Android & iOS)
• Maintain quality of code
• Collaborate with other engineers in building applications.
• Attend daily standup meetings.
• Discuss and write specifications for tasks.
• Assist system lead with system design.
• Conduct code reviews as requested.
• Test sites and applications in different browsers and environments.
• Learn and test new technologies, frameworks, and languages.
• Stay up to date with new trends and advancements in app development

Skills and Qualification:

• Knowledge of Dart Language
• Familiarity with version control
• Basic understanding of Flutter architecture, Widget trees
• Familiarity with app architecture (MVVM, MVP, MVC, etc...)
• Understanding of async operations
• Familiarity with local storage (like Dio, shared preferences, etc... )
• Familiarity with Flutter state management approach (BLoc, provider, etc...)

About Company:

Open Innovations Lab is an initiative of JTittle Innovations for all individual or group of innovators/ experts/specialist who wants to share knowledge with an open community so our job is often about setting up/hosting open activities/sessions that enable people to learn from each other and build on their own knowledge. We are technology enthusiasts working on a couple of interesting products/services in the area of digital advertisement and the travel domain. We leverage the power of chatbot(s) augmented / artificial intelligence over the cloud to help CXOs generate better ROI.

We are searching for a brilliant, flexible android developer to create novel apps that meet the needs of our target audience. To this end, the android developer's responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates. To ensure success as an android developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle. An exceptional android developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the ways in which Android apps impact the world around us.

Responsibilities:

• Writing clean and efficient codes for Android applications
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
• Monitoring the performance of live apps and work on optimising them at the code level
• Collaborating with cross-functional teams to define and design new features
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release.
• Staying up to date with new mobile technology trends, applications, and protocols

Technical Proficiency:
Experience in leading self-service offering to business users. Tableau experience in Architecture, Administration and development is must.

• Experience in supporting and administration of middleware software systems in an enterprise setting. Excellent troubleshooting skills in a complex enterprise environment.
• Hadoop / Big Data domain experience is required, as is exposure to ecosystem technologies such as Hive, Impala and Spark.
  Data Warehouse/ETL design and development methodologies knowledge and experience required
• Scripting experience in Linux shell scripting and Python.
• Good SQL skills.
• Integrate/roll-out/administer/sustain/upgradeour installations of vendor BI products on Linux.
• Ensure products are configured properly to meet the necessary security, supportability, and performance requirements.
  Experience with developing frameworks and utility services including logging/monitoring
  
  Leadership Skills:
  o    Lead the team on Strategic BI and Big Data Governance.
  o    Excellent organization skills, attention to detail
  o    Demonstrated sense of responsibility and capability to deliver quickly
  o    Ability to build strong relationships in a multi-cultural environment across all levels within IT
  o    Promotes continuous process improvement especially in code quality, testability & reliability
  o    Exceptional strategic analysis, problem solving, issue resolution and decision making skills
  o    Excited about rapid changes in the market/domain and being flexible to adopt newer technologies and methods.
  
  Education:

• In-depth knowledge in Core Python with Django building end to endapplications development.
• Experience in Web technologies-HTML, CSS, Javascript.

• Database - SQL Server/Postgres/ NoSQL database.
  
  
• Good understanding of Algorithms, data structures.
• Knowledge in ORM (Object Relational Mapper) libraries.
  
  
• Experience in integrating multiple data sources and databases into onesystem.
  
  
• Knowledge in REST / SOAP API
• Knowledge in version control tools like Git
• Experience with various cloud technologies.