Telcalling Executive

We are seeking an experienced and creative Learning & Development (L&D) Specialist – Instructional Designer to design, develop, and implement engaging learning experiences that support employee growth, enhance job performance, and align with business goals. The ideal candidate will have strong experience in instructional design, adult learning principles, and e-learning development tools.

Roles:

• Experience working with Object Oriented Analysis, Design models and Design patterns.
• Good in translating User Cases and other System Requirements into a system design.
• Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.
• Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.

Preferred skills and qualification:

• 2+ years of Programming using PowerBuilder.

• Experience in PowerBuilder 2019 version is preferred.

• Experience in PFC is added advantage.

• Experience in programming using Oracle version 11G and SQL Server 2016

• Experience working in an Agile environment.

• High level of proficiency in MS Office including Word, Excel, Visio, and PowerPoint

Mandatory skills- PHP, Laravel, Rest API

Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.

Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team

Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.

Prepare and maintain all applications utilizing standard development tools

Utilize back end data services and contribute to increase existing data services API

Lead the entire web application development life cycle right from concept stage to delivery and post launch support

Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues

Document the development process, architecture, and standard components

Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager

Keep abreast of new trends and best practices in web development

Communicate with other backend and front end engineers

Create and deploy web apps using the Laravel framework

Create server-side logic to handle front-end inputs

Identify and correct flaws identified in the code

Work with SQL databases

Ensure that all database inputs have been parameterized

Ensure that the relevant security standards are in place

Make sure you've built unit test cases to ensure your code is operating as intended and to avoid potential security issues

Create written documentation for each component

About Us: 

At Growisto, we provide simplified solutions to complex business problems. Our strategies have helped companies build pathways to reach and earn their customers, the right way. As a team, we are obsessively passionate about technology and data and see it as an opportunity for digital growth. Nothing gives us a bigger kick than boosting sales!

Objectives of this role:

We believe that HR is not a support function but is the core part of our business. We are looking for a person who can join our core team to help us grow the business further. With the increase in team size, we do feel the need of the expertise of an experienced person to achieve the following objectives:

1. Building the culture of the company and retaining it as we scale up further
2. Our policies are people-friendly
3. The team is motivated and committed
4. Hiring the right people
   
   

This role is about taking complete ownership of the above objectives.

Roles and responsibilities:

Although the roles and responsibilities will be governed primarily by the objectives mentioned above, here are the few activities which will surely be part of the role:

• Collaborate with senior leadership to understand the organization's goals and strategy related to HR planning, recruitment, employee engagement and development, C&B, Learning and Performance Management
• Plans, leads, develops, coordinates and implements policies, processes, training, initiatives and surveys to support the organization’s human resource compliance and strategy needs
• Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; Learning and organizational development
• Conducts research and analysis of organizational trends including review of reports and metrics from the organization’s human resource information system (HRIS) or talent management system
• Monitors and ensures the organization’s compliance laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance
• Maintains knowledge of trends, best practices in human resources and employment laws. Applies this knowledge to communicate changes in policy, practice, and resources to management
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management

Responsibilities 

• Develop and implement HR strategies and initiatives.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation    and preservation of human capital and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Report to management and provide decision support through HR metrics.

We are looking for a Business Development Manager/Relationship Manager to build and preserve trusting relationships with our customers.    

Introduction & Acquisitions of new partners - Individual /Corporate clients and meeting the required revenue targets expected from the role & it will be an individual contributor. Self-accelerating & result oriented Adapt acquired knowledge in Change Management.

All possible new prospect partners - INDIVIDUAL /CORP clients in the city.

Duties & Responsibilities -

• Dialogue with our clients to understand their business objectives and challenges
• Analyze partners' data and provide strategic recommendations to clients
• Monitor user reservations and partner promotion
• Build efficiency in support processes for improving partners side experience
• Resolve operational problems on the partners' side within a specified time
• Attend meetings with partner facilities for orientations, resolving issues & relationship building.
• Handle invoicing, including calculation of recharges done
• Serve as the one-point contact for the sales team for all reservations and schedule of the activities.

Required Skills:

• 1-5 years of relevant experience    
• Positive, can-do, roll-up-your-sleeves, self-starter mindset and attitude.
• Highly organized, multi-tasking skills with strong attention to detail.
• Strong work ethic with a relentless desire to go above and beyond.
• Excellent time management skills and ability to work under pressure
• Strong communication and interpersonal skills