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Job Title: Client Success & Content Lead
Location: Mumbai/Delhi NCR candidates only
Work Mode: Remote
Shift Timings: Rotational Shift (US + Domestic)
Experience: 4–8 years
Industry: B2B SaaS | Sales Enablement | Learning & Development
About Master-O
Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.
Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.
As we scale our enterprise footprint, especially with North American clients; we are looking for a Client Success & Content Lead who can own both content excellence and client outcomes.
Role Overview
The Client Success & Content Lead will play a critical role at the intersection of our content strategy, client success, and stakeholder management. This individual will be responsible for designing impactful learning content while acting as a trusted partner to the North American enterprise clients—ensuring adoption, engagement, and measurable ROI from the Master-O platform.
This role is ideal for professionals with a client-facing background in L&D, Process Training, Instructional design, or Enterprise Client success, particularly within B2B SaaS environments.
Key Responsibilities
Client Success & Stakeholder Management
- Act as the primary point of contact for Enterprise clients, ensuring seamless onboarding, engagement, and long-term success on the Master-O platform
- Build and manage relationships with senior client stakeholders, including L&D Heads, Sales Leaders, HR, and Enablement Teams
- Understand client learning needs and translate them into effective content strategies
- Conduct regular client cadence calls, performance discussions, and success planning sessions
- Collaborate with internal product, sales, and tech teams to resolve client needs and drive adoption
- Handle clients across multiple geographies, including large US-based organizations, requiring flexibility with rotational shifts
Content Strategy & Creation
- Lead the end-to-end content lifecycle—from needs analysis and instructional design to content creation and optimization
- Design high-impact, outcome-driven learning content such as sales playbooks, product training, microlearning modules, assessments, and simulations
- Ensure content aligns with adult learning principles, enterprise standards, and Master-O’s gamified learning philosophy
- Customize content for different industries, roles, and enterprise use cases
- Review and continuously enhance content effectiveness using learner engagement and performance data
Required Skills & Experience
· 4–8 years of full-time experience in Content Creation, Learning & Development, Training, or Client Success roles
· Strong experience working with external stakeholders and enterprise clients
· Prior experience in B2B SaaS companies is highly preferred
· Exposure to enterprise-level corporate clients, especially US-based organizations, is a strong plus
· Proven ability to design and deliver learning content for business impact, not just knowledge transfer
· Excellent communication, presentation, and relationship management skills
· Strong understanding of sales enablement, L&D frameworks, or capability building programs
· Ability to work independently in a remote setup and manage rotational shifts effectively
What You’ll Get
- Opportunity to work with both: Pan-India and Global enterprise brands
- High ownership role with direct impact on customer outcomes and revenue growth
- Exposure to cutting-edge AI-driven learning and sales enablement technology
- Fast-paced environment with room to grow into a leadership role
- Competitive compensation aligned with experience
Wissen Technology is now hiring for a Java Developer
Location : Bangalore (The candidate must be based in Bangalore, as an in-person interview is a mandatory part of the selection process)
Notice Period: Immediate to Serving Notice Period & Up to 30 Days max
Skills: Hands-on experience in Core Java, Spring Boot, Microservices, Algorithms, Data Structure and SQL
Note: Bachelor's or Master's degree from a top-tier college or university is must.
Key Responsibilities:
- Design, develop, and test low-latency, high-volume client-facing applications.
- Develop and maintain enterprise-scale, n-tier applications for the investment banking/capital markets domain.
- Implement microservices-based solutions using Spring Boot and other modern frameworks.
- Work extensively with Core Java 5.0 and above, Spring Framework, and CXF
- Optimize applications for multi-threading and high-performance server-side development
- Collaborate with cross-functional teams to design and implement scalable, secure, and efficient solutions
- Work with RDBMS (preferably Sybase) to handle large-scale data processing.
- Develop and maintain applications on Unix/Linux environments
- Utilize enterprise application design patterns to build robust and scalable solutions.
- Troubleshoot and resolve complex technical issues while ensuring application stability and performance.
Required Skills & Experience:
- 1 to 6 years of hands-on experience in Java development
- Strong knowledge of microservices architecture and cloud-based deployment.
- Expertise in Spring Framework, Spring Boot, and CXF
- Experience in developing and optimizing applications for high-volume, multi-threaded environments
- Solid understanding of financial domain applications, sales, and trading platforms
- Proficiency in working with relational databases (Sybase preferred)
- Familiarity with Unix/Linux environments and shell scripting.
- Strong analytical, problem-solving, and communication skills.
- Ability to articulate and present design ideas effectively.
- Education: Bachelor's or Master's degree from a top-tier college or university is must.
Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are looking for a skilled and experienced Senior backend Developer specializing in FSE tools to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.
Responsibilities:
Develop, maintain, and enhance web applications using front end tools to create seamless, user-friendly experiences.
Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.
Write clean, maintainable, and scalable code while adhering to best practices in frontend development.
Perform code reviews, optimize application performance, and debug issues for a smooth user experience.
Stay updated on the latest FSE features and web development trends to bring innovative ideas to the team.
Skills & Requirements
Java, Spring Framework / Spring Boot, APIs (e.g. REST, RESTful API), Unit testing (e.g JUnit, Mockito ), Build Tools (e.g. maven, gradle), CI/CD (e.g. Gitlab, GitHub, Jenkins, Bamboo, Azure DevOps), DEV Tools (e.g. Git, Atlassian Jira, Atlassian Confluence), Quality Tools (e.g. SonarQube, SonarCloud, Findbugs, PMD, OWASP checker, …), Spring Ecosystem (e.g. Spring Data, Spring REST, Spring MVC, Spring Batch, …), Java Commons (e.g. Apache Commons), Other APIs (e.g. SOAP, GraphQL, WebSocket, Server-Sent-Events / SSE, gRPC), API Documentation (e.g. OpenAPI, Swagger, …), Integration testing / E2E testing (e.g. Selenium, Testcontainers, Cucumber), Containerisation (e.g. Docker, Kubernetes / K18n), Cloud experience (e.g. AWS, Azure, GCP).Java Enterprise / Java EE (e.g. EJB, CDI, JPA, JSF, JAX-RS, JAX-WS, JMS), Other Java Frameworks (e.g. Quarkus), Messaging (e.g. Kafka, RabbitMQ, ActiveMQ, …), NoSQL DB (e.g. MongoDB, Neo4j), Performance testing (e.g. Gatling), Single-Sign-On (e.g. OAuth2, Open ID Connect, JWT, SAML), Monitoring, Logging & Tracing in the frontend application, Experience with Linux operating systems, Shell-Scripting.
- 5+ years of experience building real-time and distributed system architecture, from whiteboard to production
- Strong programming skills in Python, Scala and SQL.
- Versatility. Experience across the entire spectrum of data engineering, including:
- Data stores (e.g., AWS RDS, AWS Athena, AWS Aurora, AWS Redshift)
- Data pipeline and workflow orchestration tools (e.g., Azkaban, Airflow)
- Data processing technologies (e.g., Spark, Pentaho)
- Deployment and monitoring large database clusters in public cloud platforms (e.g., Docker, Terraform, Datadog)
- Creating ETL or ELT pipelines that transform and process petabytes of structured and unstructured data in real-time
- Industry experience building and productionizing innovative end-to-end Machine Learning systems is a plus.
What you will do:
- Improving business processes across customer service and operations functions
- Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
- Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
- Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
- Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
- Collaborating with other departments to resolve complicated issues and issues which require special attention
- Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
- Contributing to the development of industry-leading processes and best practices for delivering customer excellence
Desired Candidate Profile
What you need to have:- MBA/ PGDM from Tier 1 college
- Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
- Focus on quality and excellent problem solving and conflict resolution skills
- Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
- Exceptional communication and presentation skills
- Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
- Experience in streamlining and automation of inbound and outbound communication channels
- Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results
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- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
- 3+ years of professional experience in Vue.js and object orientated programming
- Highly proficient in JavaScript, modern JavaScript, HTML, CSS
- Highly proficient in Vue.js framework
- Proficient in using Git as a control system
- (Include any other related frameworks, libraries, or any other technology)
- (Include any other required certification or education level)
A Web Developer must have experience in the planning and the delivery of web applications across multiple platforms.
- Writing efficient code
- Creating websites/a website using standard HTML/CSS practices
- Working closely with webdesigners and programmers to produce the website
- Constant communication with other colleagues in the business to develop and deploy their content – and ensuring there is a clear establishment of what can be created within what timeframe
- Researching different software programs, maintaining software documentation
- Implementing contingency plans in case the website goes down
- Maintaining and expanding/enhancing the website once built
- Managing a team might also be part of the job role
Job qualifications and requirements
- HTML5/XHTML, CSS, JavaScript
- Server architecture
- Experience with server-side frameworks such as python/ ruby/php/Java/ ASP/ http://asp.net/">ASP.NET
- Experience with database systems such as SQL and Oracle
- AWS or BitBucket exp
- PHP, Laravel,(OpenCart, Prestshop, Magento -- Optional ), MY sql, Mongo DB,Node Js
- Should be able to write Rest API's
JOB SUMMARY
|
Job Title: |
Backend Web Application Developer (AWS Cloud) |
|
Team/Department: |
Omnicom Media Group IT (OMG – IT) |
|
Reporting: |
Manager – OMG IT |
|
Location: |
Bangalore |
ABOUT THE ROLE
THE ROLE IN SUMMARY
Omnicom Media Group (OMG) has an immediate opening for a highly motivated and talented backend web application developer, specializing in AWS cloud technologies. In this position you will be joining an in-house development team whose primary responsibility is developing new features and functionality for multiple existing web applications and day to day troubleshooting and issue resolution. The ideal candidate will possess excellent critical thinking and troubleshooting skills and have proven experience using popular AWS services commonly used to build serverless web application architectures. Candidates are expected to have strong knowledge of AWS API Gateway, Lambda, DynamoDB and Python programming. Familiarity with Cloud infrastructure as code frameworks, such as Serverless Framework, Terraform or CloudFormation, etc. is also required. Excellent English communication skills are a must as you will be a part of a team working alongside our primary development team in addition to several business analysis and project managers. 5+ years of prior backend and Cloud web application and software development experience required.
WHAT WILL YOU DO
KEY WORKING PRINCIPLES
- Passionate about modern web application architecture and programming. Hands on backend developer.
- Prior experience with modern RESTful API design and implementation. Microservices and single page web applications.
- Strong AWS knowledge, specifically serverless technologies (S3, API Gateway, Lambda, IAM, DynamoDB) as they relate to web application development.
- Excellent knowledge of web application security fundamentals (identity management, authentication, authorization, SSO).
- Designed several application databases in SQL and at least one non-relational database system, preferably
- Familiarity with DevOps practices including continuous integration and deployment, infrastructure as code in preferably Serverless Framework.
- Excellent verbal and written communication skills.
- 5+ years professional software development experience.
- Bachler’s degree in computer science or related field.
MUST HAVE SKILLS
- Backend Web Application Development
- Python
- AWS Services Including, CloudFront, S3, API Gateway, Lambda, Step Functions, SES, DynamoDB, Serverless Framework
- AWS Identity and Access Management principles (IAM)
- SQL (MS SQL Server, PostgreSQL, AWS Aurora or comparable)
- GIT, JIRA, Agile / Scrum
NICE TO HAVE SKILLS
- AWS Cognito








