
We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.
Experience: 0-1 Yr
• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately.
• Processing excellent product knowledge to enhance customer support.
• Ability to meet deadlines and prioritize tasks
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Updating, implementing, and maintaining procedures.
• Documenting and communicating the results of your efforts.
• Conducting meetings and presentations to share ideas and findings.
• Prioritizing initiatives based on business needs and requirements
• Working closely with clients, technicians, and managerial staff.
• Able to speak Hindi, Tamil & English

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Role Description
This is a full-time remote role for a JAVA Spring Boot backend API developer. The Java Software Developer will be responsible for developing, testing, and maintaining APIs. Daily tasks include develop and test apis, coding in Java Spring Boot, and collaborating with cross-functional teams. The engineer will also work with the Spring Framework to develop scalable and efficient APIs.
Requirements
- Strong skills in Java and Spring Boot Programming
- Experience with Software Development and Microservices
- Knowledge of the Spring Framework
- Write clean, efficient, and maintainable code following best practices.
- Proficiency in databases such as MySQL, PostgreSQL, or MongoDB.
- Excellent problem-solving and analytical skills
- Experience with version control systems (Git, GitHub, GitLab, or Bitbucket).
- Ability to work independently and remotely
Come be a part of our growth journey! Submit your CV to https://technorexinfoways.com/career today.
**Job Description:**
We are seeking a talented UI/UX Designer to join our team and help shape the user experience and interface of our digital products. As a UI/UX Designer, you will collaborate closely with product managers, developers, and other stakeholders to create intuitive and visually appealing designs that enhance user engagement and satisfaction.
**Responsibilities:**
1. **User Research:** Conduct user research to understand user needs, preferences, and behaviors.
2. **Wireframing and Prototyping:** Create wireframes, user flows, and prototypes to visualize design concepts and interactions.
3. **UI Design:** Design visually stunning user interfaces that are both aesthetically pleasing and intuitive to use.
4. **UX Design:** Develop user journeys, information architecture, and interaction design to optimize the overall user experience.
5. **Collaboration:** Work closely with cross-functional teams including product managers, developers, and QA testers to ensure design requirements are met.
6. **Feedback Integration:** Gather feedback from users and stakeholders and iterate on designs based on feedback and usability testing results.
7. **Brand Consistency:** Ensure design consistency and adherence to brand guidelines across all digital products and platforms.
8. **Stay Updated:** Keep abreast of industry trends, best practices, and emerging technologies in UI/UX design.
**Requirements:**
1. Proven experience as a UI/UX Designer or similar role, with a strong portfolio showcasing your design work.
2. Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar.
3. Solid understanding of user-centered design principles and best practices.
4. Experience with user research methodologies and usability testing.
5. Strong communication and collaboration skills.
6. Ability to work effectively in a fast-paced, dynamic environment.
7. Bachelor's degree in Design, Human-Computer Interaction, or a related field (or equivalent work experience).
**Preferred Qualifications:**
1. Experience working in an Agile development environment.
2. Knowledge of HTML, CSS, and JavaScript for design implementation purposes.
3. Familiarity with motion design and animation principles.
4. Experience designing for mobile platforms (iOS and Android) as well as web applications.
**Join our team and be part of creating exceptional user experiences for our products!**
Job description
- Participate the development process;
- Cooperate with QA team;
- Recognize opportunities to improve code efficiency;
- Perform code peer-to-peer reviews;
- Contribute to software architecture planning;
- Maintain code and documentation integrity and organization;
- Help project owner in estimating new features;
- Keep up with emerging trends and technologies;
- Accurately match UI/UX design;
- Participate in various team-buildings and non-development activities (Risks identification, Threats Modeling, etc.)
- Build reusable components.
Requirements:
- 4+ years of commercial experience;
- Strong knowledge of JavaScript (ES5, ES6+), HTML5, CSS3;
- Good understanding of CSS Preprocessors, such as LESS and Sass;
- Experience with React/Redux is a must;
- Experience with TypeScript;
- Upper-Intermediate English;
- Strong knowledge in Node.js (Express);
- Experience working in an Agile environment (Scrum or Kanban);
- Experience with build tools, code coverage, and testing frameworks Webpack, jest etc.;
- Experience with SQL and NoSQL databases PostgreSQL, MongoDB;
- Strong Knowledge with Rest API;
- Proficient understanding of code versioning tools such as Git;
- Experience with Redis, ElasticSearch.
Nice to have:
- Experience with CI/CD;
- Experience with serverless, FaaS and PaaS (AWS Lambda);
- Understanding of SDLC and ISMS.
(Field Work)
• Doing cold calling
• Identifying sales opportunities
• Closing business deals
• Negotiating
• Following up with customers
• Meeting sales targets
• Managing customer relationships, ensuring sales growth
• Explaining the products to the customers
|
Roles and Responsibilities:
Reach out to target number of clients in the assigned sectors on a daily basis Detail out the Porter’s offerings to the clients and understand their requirements Actively track conversion to make sales process improvements Follow up calls to leads/prospects to assist in conversion Build short term relationships with prospects to improve chances of setting up meetings Highlight any trends and concerns to senior management |
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Skills Required:
Good Communication Tele sales/outbound calls experience Basic computer skills |
About Company
- Vision : Bikayi helps small to medium sized businesses go online and scale their businesses. Bikayi merchants are selling various things from groceries to apparels and electronic items.
- Scale : We are very close to grossing a GMV of 1B dollars on an annual basis. Probably one of your neighbourhood shops is using Bikayi to sell online.
- Fuel : Monetizing the product from early days we have a solid business model and our revenue numbers are growing at a healthy pace. Apart from this we are funded by top investors in the world like Sequoia capital and Ycombinator.
- People : We have a culture which gives you a lot of challenges to solve and at the same time get high rewards.
Fun facts
- 42,59,407 Indians started their online selling journey with Bikayi this year, That is greater than the combined population of Maldives and Monaco
- We witnessed a GMV growth of 5400% and revenue growth of 1100% last year.
- Band Chainsmokers have also invested in Bikayi 🎵
Responsibilities
- Guide the team : Help the junior engineers to unblock them and guide them on best design practices. Help in code reviewing on a regular basis.
- Responsible for code delivery : Pushing deploys on a constant basis. When working in a growth stage company, this part can be challenging as the speed of requirements is high. You will need to make sure you are able to push code on a regular basis.
- Design & Architecture : You need to have technical expertise in the company's tech stack and in general the frontend or backend infrastructures.
- Prepare thorough technical documentation which can be used as a reference by other engineers.
- Own your product : You will be responsible for the success / failure of your team and the product. You will need to work with cross functional teams, understand their requirements and make sure that everybody is on the same page.
Requirements
- Past experience of working for tier 1 / vc funded companies.
- 3+ years of commercial work experience in the relevant domains.
- Continuous past experience of delivering products at a steady pace.
- Experience in the following would be preferred.
- Node Js for Backend Engineers
- React Js for Frontend Engineers
Company Perks
- Macbook
- Flexible hours
- Book reading / personal development stipend
- ESOP pool also available
- Health insurance benefits
- Fully stacked snack kitchen and gaming room
- Free front row tickets to The Chainsmokers concerts in India \m/
NOTE - SALARY IS NEGOTIABLE









