We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.
Experience: 0-1 Yr
• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately.
• Processing excellent product knowledge to enhance customer support.
• Ability to meet deadlines and prioritize tasks
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Updating, implementing, and maintaining procedures.
• Documenting and communicating the results of your efforts.
• Conducting meetings and presentations to share ideas and findings.
• Prioritizing initiatives based on business needs and requirements
• Working closely with clients, technicians, and managerial staff.
• Able to speak Hindi, Tamil & English
About Reqroots
Similar jobs
Job description
Write clean, well-designed code
Should have leadership skills
Solve complex performance problems and architectural challenges
Strong knowledge of PHP web frameworks Codeigniter, CakePHP, MVC, etc...
Working knowledge of web services, APIs, JSON
Good with Database designs for fairly complex web applications Strong exposure to writing database queries, preferably MySQL
Understanding fundamental design principles behind a scalable application
Required Candidate profile
You should be able to use HTML5,CSS3, jQuery, JavaScript, AngularJS, Core PHP, MySQL, Laravel, CodeIgniter, Bootstrap, Google API to develop and maintain software applications according to individual specifications. Projects will include different type of technologies and vast exposure to new and emerging technologies.
Good Experience in Framework ( Laravel, codeigniter)
Immediate Joining
IT Company
5.5 Days Working
vegamoontech.com
We are looking for Management Trainees (girls preferred) to lead and oversee the operations of the company. The candidate will be responsible for ensuring the efficiency of business operations as well as setting strategic goals for the future.
The ideal candidate will be well-versed in all matters of business.
They will be a competent leader able to provide guidance that enhances performance in a manner which incorporates the company's vision and culture.
The goal will be to ensure the profitability of our company's activities to drive sustainable development and long-term success.
JD - not limited to the below points
Qualification:
- Graduate / Post Graduate
- Fresher
Skills Required:
- Fluency in English
- Good communication
- Strategic Thinking capacity
Requirements:
- Develop goals and objectives that tend to growth and prosperity
- Design and implement business plans and strategies to promote the attainment of goals
- Ensure that the company has adequate and suitable resources to complete its activities (e.g. people, materials, equipment etc.)
- Organize and coordinate operations in ways that ensure maximum productivity
- Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness
- Maintain relationships with partners/vendors/suppliers
- Gather, analyze and interpret external and internal data and write reports
- Assess overall company performance against objectives
- Represent the company in events, conferences etc.
- Ensure adherence to legal rules and guidelines
There will be training for the initial 6 months until the candidate achieves the skill. During this period, the salary/stipend will be ₹10,000/- to ₹15,000/- per month.
Candidates will be trained under the Co-Founders, who are well-experienced.
The Job profile, in short, will include multiple roles - From B2B Sales, Partner/Vendor/Client Relationship Management, Admin roles, Project Management (at a basic level) etc.
Each candidate will start their training through B2B Sales since that is the best way to learn the services and positioning of our company. Further, they will be put into other roles, based on their Capabilities & Vacancies.
Post 6 months, one role will be made permanent for them, with a 100% or more hike in salary.
We are looking for someone who can be with us for the long term. There will be a one-year bond with Palpx.
- There will be NO allowance for travel and stay
- Food will be provided
- Job type will be work from office (strictly)
- Location: HSR Layout, Bengaluru
- Office hours: 9:30am - 6:30pm
- Working Days: 6 days a week will be working (Monday - Saturday)
- Counsel potential Students over a call to inform them about a product and help them in making better career decisions.
- Answer questions about our products or the company.
- Sale as per requirement from the students.
- Direct prospects to the field sales team when needed.
- Maintain Sales Report and update in the CRM time to time.
- Take and process orders in an accurate manner.
- Go the extra mile to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
- 6 months - 2 years of work experience in sales/business development/voice process.
- Excellent interpersonal and communication skills.
- Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.
- Solution-oriented with effective problem-solving skills.
- Customer-Centric Approach.
- Positive attitude and Willingness to learn and excel.
Required skillset
Experience in backend and frontend tech stack and deployment is mandatory.
Excellent programming skills in Golang/Python/Java, JS/Dart/Swift and HTML/CSS.
Proficient in Web architecture and cloud integration concepts.
Experience with NoSQL database is preferred.
Good to have hands-on experience with GCP/AWS/Azure.
Qualification: Bachelors/Masters Computer Science or related domain.
Knowledge of DevOps tools and CI/CD practices are strong additions
Responsibilities
Help to architect Concepts/MVP with minimal supervision.
Work on the full spectrum of technology stack - backend & frontend.
Explore the feasibility of running video analytics on Edge (App/Browser)
Work with the Analytics team for creating various visualization options
Roles and Responsibilities:
- Design and implementation of low-latency, high-availability, and performant APIs
- Writing reusable, testable, and efficient code to build features and improvements to the Plum product in a secure, well-tested, and performant way
- Collaborate with Product Management and other stakeholders within Engineering (Frontend, UX, etc.) to maintain a high bar for quality in a fast-paced, iterative environment
- Advocate for improvements to product quality, security, and performance
Qualifications:
- 5+ years of experience in shipping backend applications in NodeJs, with knowledge of Express.
- Experience with NextJS and Typescript is a plus. Able to integrate multiple data sources and databases into one system.
- Understanding of fundamental design principles behind a scalable API infrastructure.
- Shows the drive for owning a project from concept to production, including proposal, discussion, and execution. Self-motivated and self-managing, with strong organizational Skills.
- Having experience maintaining a production grade open source project is a plus.
Responsibilities
- Collaborate with management team to craft the company’s vision and mission
- Develop strategic HR plans and policies (recruitment, training, compensation etc.)
- Hire, guide and evaluate the work of HR executives
- Reporting performance to the CEO by using KPIs and business metrics
- Analyzing the success of HR operations
- Decide and act on initiatives for equal opportunity, diversity etc.
- Assuming responsibility for employee/labor relations with the management
- Re-engineer processes to ensure maximum efficiency
- Ensuring all procedures are in compliance with legal regulations
- Analyze the effectiveness of HR operations and policies
- Prepare reports for the CEO using business metrics and KPIs
- Taking initiatives for ensuring equality in the work environment.
- Must have experience handling big size companies.
Srijan Technologies is a 18+ year-old technology services firm. For a large part of its life, Srijan has specialised in building content management systems with expertise in PHP-based open-source CMS’, specifically Drupal. In recent years Srijan has diversified into
i) Data Engineering using NodeJS and Python,
ii) Data Science -- Analytics and Machine Learning and
iii) API Management using APIGEE.
Srijan is approx 400 people. Srijan’s development offices in India are located in New Delhi, Gurugram, Goa, Bangalore and Mumbai, Delhi, Gurgaon, and Goa are the largest offices. In addition, a few developers & delivery leads are located in several countries globally -- USA (New York, Charlotte), Singapore, Philippines (Manila), Australia (Sydney, Brisbane, Melbourne), Germany (Berlin), Japan (Tokyo). In each of these countries, Srijan has a functional legal subsidiary.
Srijan works largely with enterprises or mid-large sized global firms and focuses on recurring business from these accounts, thereby bringing much-needed predictability of revenue for high-growth companies. It works with several top brands at the moment.
The firm is beginning to invest in startups and in joint research projects with top institutes. For instance, it recently partnered with IIT-Delhi to invest in an 18-month project for building a solution for ‘Honey traceability using Blockchain’.
The leadership team at Srijan has set itself an audacious goal of reaching $25 million in revenue (while maintaining healthy EBITDA margins) in FY 2020 -- doubling our revenues. This requires significant technology and delivery leadership bandwidth to be created in the firm to ensure our high-quality standards are not compromised.
Each year Srijan donates 7% of its profits to Srijan Foundation Trust a registered non-profit which runs several projects including non-formal schools (directly or via partner organizations) and Indic civilizational projects such as #SrijanTalks.
Responsibilities:
Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture.
With the rapid adoption of Drupal as a web platform, and with our growing number of technical development projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects.
Engagements vary by customer and can include anything from custom coding and mentoring of partner and client teams to application design and ongoing guidance on architecture through development and application launch.
Requirements:
● Prior experience building, leading, and architecting Drupal applications.
- Knowledge of Drupal 8, 9 is a plus.
- Knowledge of at least 1-2 non-PHP frameworks. Perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
● Ability to guide technical discussions with both technical and non-technical audiences
● Ability to negotiate mutually agreeable outcomes with clients, partners, and Srijan stakeholders.
● Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
● Experience defining and scope a technical solution for large scale Drupal projects
● Experience working in a consulting or agency environment with direct interaction with enterprise-level clients preferred.
● Excellent ability to partner with both internal and external stakeholders.
● Strong leadership and presentation skills.
● Passion for the web, open-source development.
● Deep experience architecting web solutions.
- Understanding of HTTP Layers
- Understanding of API Modeling
- Understanding the caching layers
- Understanding of Microservice architecture.
- Understanding of the Event bus system.
● PHP, Drupal, MySQL, SQL administration, and optimization, and Unix/Linux or Windows server.
● 7+ years developing Drupal applications.
● Must be a self-starter that thrives in a fast-paced work environment.
● Knowledge of or experience with other CMS technologies and/or open-source technology is a plus.
● Long-time Drupalists, that are active contributors, are well rewarded, but we’ll also help great developers and consultants become one
● Experience providing technical support or consulting strongly preferred.
● Strong problem-solving abilities, initiative, and the ability to thrive under pressure.
● Excellent interpersonal and English communication skills.
● Bachelor's or Master's degree in Computer Science or related discipline preferred
● Understanding of Virtualisation and containerization.
● Well versed with Build, Bake, and Run process of CI/CD
● Understanding of Debugging, Performance optimization and CI/Cd tools.
● Should have a pulse of the latest technology trend.
Simplilearn.com is the world’s largest professional certifications company and an Onalytica Top 20 influential
brand. With a library of 400+ courses, we've helped 1 million+ professionals advance their careers, delivering
$5 billion in pay raises. Simplilearn has over 750 employees worldwide and our customers include Fortune
1000 companies, top universities, leading agencies and hundreds of thousands of working professionals. We
are growing over 200% year on year and having fun doing it.
Who are we looking for?
This role would be part of the B2C sales function for our India / International Business Groups. He/she would
drive the new customer acquisition, customer relationship management, Operations & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line withteam/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the
product portfolio improvement based on the customer interaction / feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned
products/geographies and ensuring the highest customer satisfaction