Customer Support Trainee

Data Scientist

Job Id: QX003

About Us:

QX impact was launched with a mission to make AI accessible and affordable and deliver AI Products/Solutions at scale for enterprises by bringing the power of Data, AI, and Engineering to drive digital transformation. We believe without insights, businesses will continue to face challenges to better understand their customers and even lose them; Secondly, without insights businesses won't’ be able to deliver differentiated products/services; and finally, without insights, businesses can’t achieve a new level of “Operational Excellence” is crucial to remain competitive, meeting rising customer expectations, expanding markets, and digitalization.

Position Overview:

We are seeking a collaborative and analytical Data Scientist who can bridge the gap between business needs and data science capabilities. In this role, you will lead and support projects that apply machine learning, AI, and statistical modeling to generate actionable insights and drive business value.

Key Responsibilities:

• Collaborate with stakeholders to define and translate business challenges into data science solutions.
• Conduct in-depth data analysis on structured and unstructured datasets.
• Build, validate, and deploy machine learning models to solve real-world problems.
• Develop clear visualizations and presentations to communicate insights.
• Drive end-to-end project delivery, from exploration to production.
• Contribute to team knowledge sharing and mentorship activities.

Must-Have Skills:

• 3+ years of progressive experience in data science, applied analytics, or a related quantitative role, demonstrating a proven track record of delivering impactful data-driven solutions.
• Exceptional programming proficiency in Python, including extensive experience with core libraries such as Pandas, NumPy, Scikit-learn, NLTK and XGBoost. 
• Expert-level SQL skills for complex data extraction, transformation, and analysis from various relational databases.
• Deep understanding and practical application of statistical modeling and machine learning techniques, including but not limited to regression, classification, clustering, time series analysis, and dimensionality reduction.
• Proven expertise in end-to-end machine learning model development lifecycle, including robust feature engineering, rigorous model validation and evaluation (e.g., A/B testing), and model deployment strategies.
• Demonstrated ability to translate complex business problems into actionable analytical frameworks and data science solutions, driving measurable business outcomes.
• Proficiency in advanced data analysis techniques, including Exploratory Data Analysis (EDA), customer segmentation (e.g., RFM analysis), and cohort analysis, to uncover actionable insights.
• Experience in designing and implementing data models, including logical and physical data modeling, and developing source-to-target mappings for robust data pipelines.
• Exceptional communication skills, with the ability to clearly articulate complex technical findings, methodologies, and recommendations to diverse business stakeholders (both technical and non-technical audiences).
• Experience in designing and implementing data models, including logical and physical data modeling, and developing source-to-target mappings for robust data pipelines.
• Exceptional communication skills, with the ability to clearly articulate complex technical findings, methodologies, and recommendations to diverse business stakeholders (both technical and non-technical audiences).

Good-to-Have Skills:

• Experience with cloud platforms (Azure, AWS, GCP) and specific services like Azure ML, Synapse, Azure Kubernetes and Databricks.
• Familiarity with big data processing tools like Apache Spark or Hadoop.
• Exposure to MLOps tools and practices (e.g., MLflow, Docker, Kubeflow) for model lifecycle management.
• Knowledge of deep learning libraries (TensorFlow, PyTorch) or experience with Generative AI (GenAI) and Large Language Models (LLMs).
• Proficiency with business intelligence and data visualization tools such as Tableau, Power BI, or Plotly.
• Experience working within Agile project delivery methodologies.

Competencies:

·        Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.

·        Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

·        Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

·        Customer Focus - Building strong customer relationships and delivering customer-centric solutions.

·        Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

Why Join Us?

• Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions.
• Work on impactful projects that make a difference across industries.
• Opportunities for professional growth and continuous learning.
• Competitive salary and benefits package.

6+ Years of development in Database technologies preferably DB2, Sybase or Oracle.

Python Scripting, Database/SQL, Databricks/Cloud experience

Strong understanding of RDBMS databases, JDBC, and database access technologies (Sybase, DB2 preferred but not required).

Strong SQL and database programming skills; including creating Views, Stored Procedures, Triggers, implementing Referential Integrity.

Experience with Database concepts, Data Analysis, Database Design, Data Warehousing concepts and working knowledge of Dimensional Modelling.

Excellent problem solving skills & good communication skills.

Willingness to take lead, own & drive things end to end independently

Desired Skills.

Knowledge of Financial domain.

Scripting languages like Perl, Python.

Prior knowledge of working in Agile model

The ideal candidate will develop relationships with individuals seeking hair loss treatment consultations, offering tailored solutions based on factors such as facial features, age, profession, personality, and expectations.

Responsibilities:

• Conduct comprehensive hair assessments to determine the stage of hair loss.
• Educate clients on the fundamentals of hair loss and provide personalized counseling based on their needs.
• Understand client expectations, present suitable procedures and products, and articulate achievable outcomes through visual aids.
• Establish daily consultation and conversion targets, analyzing performance regularly.
• Meet monthly conversion goals, contributing to revenue growth at the studio.

Qualifications and Skills:

• Bachelor's degree in Business or equivalent practical experience.
• Preferred age: 32 years and above.
• Minimum 5 years of experience in sales consulting and business intelligence.
• Strong written and verbal communication skills.
• Ability to multitask, organize, and prioritize workload effectively.
• Customer-centric approach to sales and service.

This position offers an opportunity to engage deeply with clients, providing them with informed guidance and solutions tailored to their individual needs, while contributing significantly to the studio's growth objectives.

About TechMango:

My name is Riyas banu M, and I'm reaching out to you regarding an exciting opportunity with TechMango.

Founded in 2014, TechMango Technology Services is a leading software development company with a strong focus on emerging technologies. Our primary goal is to deliver strategic solutions that align with our business partners' technological needs.

We specialize in providing custom software solutions using the best available technologies, ensuring quality delivery within defined timelines. Our services include analysis, design, architecture, programming, testing, and long-term technical support, all aimed at achieving ultimate customer satisfaction.

Recognized as the Best Offshore Software Development Company in India, TechMango is driven by the mantra, "Clients' Vision is our Mission." We strive to be a technologically advanced and highly regarded organization, offering high-quality and cost-efficient services while fostering long-term client relationships.

We operate in the USA (Chicago, Atlanta), UAE (Dubai), and India (Bangalore, Chennai, Madurai, Trichy, Coimbatore).

For more information, please visit our

website.https://www.techmango.net/

Techmango | Digital Transformation Solutions | IT Consulting

We provide cutting-edge technology solutions based on digital, Business Analytics, Cloud, Big Data, IoT, Blockchain, Managed IT Services & Technology

Senior Full Stack Engineer (.NET + UI)

We are hiring a Senior Full Stack Engineer with 5 -7 years; experience with strong expertise in C#, .NET, SQL, Git, and front-end technologies like Angular or React. The ideal candidate should have good English communication skills and a solid understanding of secure coding.

principles to prevent common vulnerabilities such as SQL Injection, XSS, and CSRF.

What is expected of you:

As part of the job, you will be required to

• Participate in requirements analysis
• Write clean, scalable code using .NET programming languages.
• Design and manage databases with SQL and interact with data through Entity Framework
• Build intuitive and responsive user interfaces using front-end frameworks like Angular or React.
• Test and deploy applications and system,Revise, update, refactor, and debug code
• Improve existing software use Git for version control and collaboration in a team environment.
• Develop documentation throughout the software development life cycle (SDLC)
• If your beliefs resonate with these, you are looking at the right place!
• Accountability Finish what you started
• Communication Context aware, pro-active, and clean communication
• Outcome High throughput
• Quality High-quality work and consistency

Requirements:

• C# and .NET Framework Strong hands-on experience with object-oriented programming and enterprise-grade .NET applications.
• SQL Entity Framework Proficient in writing complex queries and working with ORM frameworks.
• UI Technologies Working experience with modern front-end frameworks such as Angular or React.
• Asynchronous Programming Understanding and Implementation of async/await patterns for performance optimization.
• Version Control Experience using Git, Bitbucket etc for source code management.
• Design Patterns Solid understanding and practical application of standard software design patterns.
• Unit Testing Experience with testing frameworks such as NUnit or xUnit to ensure code quality and reliability.
• Secure Coding Principles Awareness and application of secure coding practices to prevent vulnerabilities such as SQL Injection, Cross-Site Scripting (XSS), and Cross-Site Request Forgery (CSRF), etc.

Good to have skills:

• Exposure to Cloud Platforms, Azure, AWS, etc.
• Good Communication Skills
• Excellent knowledge of SDLC.
• Knowledge of Jira.

Thanks & Regards,

M.Riyas banu

Techmango Technology Services Pvt Ltd

About Company

Our client is in the business of delivering cutting-edge software solutions, hardware systems, and IT services. It lends the right technological edge to governments and businesses. This enables them to achieve their organizational objectives efficiently and effectively to scale their businesses to newer heights.

Minimum Requirements/Qualifications:

• Bachelor’s/Master’s degree in computer science, Computer Engineering or a related field is preferred.

• Must have at least 5 to 7 years of experience in application development (Java,Spring Framework), Deployment(Apache Tomcat & Nginx)

• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts.

• Knowledge & hands-on experience of Java, Spring Framework, Spring Security, JSP, Apache Tomcat, Nginx is a must.

• Must have experience with Bootstrap CSS, jQuery etc.

• Basic Understanding of PostgreSQL, MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services.

• Relevant Knowledge of Java GUI frameworks according to project requirements.

• Experience in handling external and embedded databases.

Roles & Responsibilities

• Develop new modules, patches & Updates/upgrades for an existing application (developed in-house by the client)

• Bug fixing, and updating of software.

• Analyze user requirements to define business objectives.

• Maintain Java-based applications that can be high-volume and low-latency.

• Identify and resolve any technical issues arising.

• Write well-designed, testable code.

• Conducting software analysis, programming, testing, and debugging.

• Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review.

Experience: 3 – 5 Years

React Native framwork app developement for IOS and android.
Build app and UI components from prototypes and wireframes
Working with Redux architecture.
Expo tool for development and app release ( Advantage)
APK and IPA generation using expo tool.

As a Sales Officer, you will be resposible for identifying potential towns, appointing distributors, inducting them on processes and system in line with

• Communicating distributor margin and his ROI
• Establising relationships with retailer to address his needs, driving orders, increasing the number of SKU stocked, answering retailer questions and escalating complex issues to senior
• Retailing for secondary sales through explaining company products
• Using cost benefit analyses on retail margin, trade scheme, distributor credit days for retail, implementation of btl activity eg display, merchandise company products etc.
• Overall value/volume target achievement in assigned area
• Building distribution infrastructure in assigned area
• Maintaining record for primary/secondary sales, claims etc.
• Informing senior on competitor’s activities

What you need to have:

• Prior experience of distribution, channel sales, dealersetc
• Good verbal and written communication skills
• Passion for sales
• A results-driven approach    

• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiar with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal )
• Ability to multitask, prioritize and manage time effectively
• Empathy and Compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft office and G-suite (google)
• Basic knowledge of Microsoft Excel for reporting purposes is a MUST
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer Obsession
• High integrity
• Decisiveness