
We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.
Experience: 0-1 Yr
• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately.
• Processing excellent product knowledge to enhance customer support.
• Ability to meet deadlines and prioritize tasks
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Updating, implementing, and maintaining procedures.
• Documenting and communicating the results of your efforts.
• Conducting meetings and presentations to share ideas and findings.
• Prioritizing initiatives based on business needs and requirements
• Working closely with clients, technicians, and managerial staff.
• Able to speak Hindi, Tamil & English

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Job Title : Chief Technology Officer (CTO) – Blockchain & Web3
Location : Bangalore & Gurgaon
Job Type : Full-Time, On-Site
Working Days : 6 Days
About the Role :
- We are seeking an experienced and visionary Chief Technology Officer (CTO) to lead our Blockchain & Web3 initiatives.
- The ideal candidate will have a strong technical background in Blockchain, Distributed Ledger Technology (DLT), Smart Contracts, DeFi, and Web3 applications.
- As a CTO, you will be responsible for defining and implementing the technology roadmap, leading a high-performing tech team, and driving innovation in the Blockchain and Web3 space.
Key Responsibilities :
- Define and execute the technical strategy and roadmap for Blockchain & Web3 products and services.
- Lead the architecture, design, and development of scalable, secure, and efficient blockchain-based applications.
- Oversee Smart Contract development, Layer-1 & Layer-2 solutions, DeFi, NFTs, and decentralized applications (dApps).
- Manage and mentor a team of engineers, developers, and blockchain specialists to ensure high-quality product delivery.
- Drive R&D initiatives to stay ahead of emerging trends and advancements in Blockchain & Web3 technologies.
- Collaborate with cross-functional teams including Product, Marketing, and Business Development to align technology with business goals.
- Ensure regulatory compliance, security, and scalability of Blockchain solutions.
- Build and maintain relationships with industry partners, investors, and technology vendors to drive innovation.
Required Qualifications & Experience :
- 10+ Years of overall experience in software development with at least 5+ Years in Blockchain & Web3 technologies.
- Deep understanding of Blockchain protocols (Ethereum, Solana, Polkadot, Hyperledger, etc.), consensus mechanisms, cryptographic principles, and tokenomics.
- Hands-on experience with Solidity, Rust, Go, Node.js, Python, or other blockchain programming languages.
- Proven track record of building and scaling decentralized applications (dApps), DeFi platforms, or NFT marketplaces.
- Experience with cloud infrastructure (AWS, Azure, GCP) and DevOps best practices.
- Strong leadership and management skills with experience in building and leading high-performing teams.
- Excellent problem-solving skills with the ability to work in a fast-paced, high-growth environment.
- Strong understanding of Web3, DAOs, Metaverse, and the evolving regulatory landscape.
Preferred Qualifications :
- Prior experience in a CTO, VP Engineering, or similar leadership role.
- Experience in fundraising, investor relations, and strategic partnerships.
- Knowledge of cross-chain interoperability and Layer-2 scaling solutions.
- Understanding of data privacy, security, and compliance regulations related to Blockchain & Web3.
Are you a skilled technical writer with a passion for creating engaging, informative content?
We are looking for a talented content writer to join our team and help us communicate complex technical
information in a way that’s Easy for our audience to understand
Role Description
Position: Technical Content Writer
Company : Mayura Consultancy Services
Experience: 3 yr To 6 yrs
Location : Bangalore
Skill: blogs, articles, social media, white papers, XML ,Dita, Copywriting, advertising
Location: Remote (Work from Home)
Preferred:
Candidate with experience in B2B SaaS-based products or B2B technical products.
Responsibilities:
- Write clear, engaging, and informative content for a variety of platforms, including websites, blogs, social media, emails, and more.
- Conduct thorough research on industry-related topics, trends, and keywords to generate content ideas and ensure accuracy.
- Collaborate with the content team to develop content strategies, editorial calendars, and content plans aligned with business goals.
- Review and edit your own work for grammar, punctuation, clarity, and adherence to style guidelines. Collaborate with editors when necessary.
- Implement on-page SEO best practices to optimize content for search engines and improve organic visibility.
- Create content that resonates with our target audience and encourages interaction, comments, and social sharing.
- Maintain brand consistency in all content, ensuring that it reflects our brand voice, values, and messaging.
- Assist in distributing content through various channels, including social media, email marketing, and content management systems.
- Periodically review and update existing content to ensure accuracy and relevance.
- Use analytics tools to track the performance of content, assess engagement, and make data-driven modifications.
Qualifications:
- Bachelor's degree / Master's degree in English, Journalism, Marketing, or a related field.
- Proven experience as a Content Writer.
- Exceptional writing and editing skills with a strong command of the English language.
- Familiarity with SEO and content optimization techniques.
- Proficiency in using content management systems (CMS) and familiarity with digital marketing tools.
- Strong research skills and the ability to synthesize information from various sources.
- Creativity and the capacity to think beyond the box are required.
- Excellent time management and organizational skills.
If you are a skilled wordsmith with a passion for storytelling and the ability to engage diverse audiences, we want to hear from you. This role offers the opportunity to work on exciting projects, collaborate with a creative team, and make a significant impact on our digital presence.
Apply now to be a part of our content-driven journey.
Proficiency with Service Now Implementation, ITSM, CSM, Integration Hub / API integration, Java Script, UI Builder, App Engine, Scripting, Flow Designer with 4-5 yrs for service now development experience.
Experience
8-9 years of experience in Software Development Methodologies.
Experience with ServiceNow HR module development and support.
Working in a cloud-enabled environment is desirable
Experience in supporting discovery and service mapping in ServiceNow
ITIL certified
ServiceNow System Administrator certified
ServiceNow HR certified
A professional with Implementation, Configuration, and all types of Development in
ServiceNow and Requirement gathering from customer, designing the technical solution and
implementation documents
Essential capabilities
Sound knowledge of delivery methodologies and working experience in Agile delivery
Competent stakeholder management skills, with the ability to apply the fundamentals of
Change Management throughout the delivery lifecycle
Effective communication skills with the ability to synthetise data and communicate findings
ITSM Best Practice Knowledge/Incident, Problem, Change, SRM, SLM, HR and Asset
Management Specialist
ITOM specialist, process strategy & framework, tool implementation
API Integration
Workflow design expertise
use of BR,UI Policies, Client Script, Script Include etc fulfill the requirement raised by
legal team.
Create and Manage Service Catalog, Workflows, SLA's, Reporting etc.
Job Description
Technical Support Engineer – Elastic Stack
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
RESPONSIBILITIES
· Be the First point of contact for support queries
· Be responsible for solving customer queries and tickets in timely manner.
· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
· Log monitoring, event monitoring and resolving tickets in defined SLA.
· Apply updates and patches to keep the software up-to-date in line with organizational policies
· Provide support for installation and configuration.
· Monitor and identify areas of performance improvement
· Identify and write scripts for automating support tasks.
· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
· Hands-On experience and skills in Linux operating system
· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
· Hands-On experience of Linux operating system
· Experience in NoSQL or RDBMS technology is desirable
· Python/Node.js or relevant data processing programming experience is preferred.
· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
· 2 -4 years of experience in technical support role.
· At least 2+ years experience working across multi-cultural and geographically distributed teams
· Experience in trouble shooting, maintaining and supporting production setup
· Engineering or equivalent degree
· Ability to interact effectively with customers for problem resolution.
· Sense of urgency and ownership to get problems solved in timely manner
· Attention to details.
· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
Sr. Product Manager at OneCard
At Onecard, we're re-imagining the credit card for a new generation of users. Product development is an extremely collaborative effort between engineering, design, and customer-facing teams. You’d be joining a small team of experienced Product Managers who have helped build successful products at companies such as Gaana, Walnut, ICICI Bank among others.
YOU MAY BE A GOOD FIT IF:
- You can think in terms of the big picture, but deliver on the details
- You observe users and talk to them to get insights for building products.
- You have a nose for great products, and advocate for new features with qualitative and quantitative reasoning
- You do whatever it takes to make your product and team successful, whether that means writing a QA plan or hunting down the root cause of a user’s frustration. This is very important as we're rapidly growing.
- You can turn incomplete, conflicting, or ambiguous inputs into solid action plans
- You communicate with empathy and exceptional precision
- You are technical enough to ask engineers good questions about architecture and product decisions alike
- Beyond just shipping new products, you obsess about continuous product improvement
REQUIREMENTS
- You’ve spent at least 3 years in product management, especially working on mobile apps.
- You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
- You’ve worked with design teams and software like Figma/Zeplin/Balsamiq.
- Experience in Fintech and gaming is preferred. Especially working on reward programs.
You’ve built something with 100k+ users in a consumer facing application. If you've built something on your own - a blog or a website, please send us a link.
YOU SHOULD INCLUDE THESE IN YOUR APPLICATION:
A few words on...
- Why you’re interested in being a product manager at OneCard in particular
- The product you are most proud of shipping, and your role in its development
- The biggest product mistake you’ve made (we all have them!)
• Strong working experience in IOS application development is a must. First-hand experience of native mobile apps using Swift must.
• Experience with Swift, Swift UI, Unit test.
• Strong system design and architecture skills - specifically for IOS. Curiosity to tinker around, explore new paradigms and strongest for continuous improvement. Strong problem-solving skills.
• Understanding of network connections, Rest API's and scheduling. Strong knowledge about security standards (e.g. HTTPS) and privacy standards.
• Idea/experience of the unit and instrumentation testing in IOS. Optimizing app performance and memory consumption.
• Excellent code data knowledge, socket programming & debugging skills.
• Debugging apps using simulators and related tooling.
• Design and build advanced applications for the iOS platform, Swift and Objective - C.
• Integrate and consume web services (JSON, XML, etc.)
• Familiar with Version control system such as GIT.
What you will do:
- Supporting databases for production and development
- Supporting databases on AWS RDS and AWS cloud
- Seting up and monitoring backups
- Implementing and testing recovery techniques
- Diagnosing and fixing performance issues
Desired Candidate Profile
What you need to have:- Strong knowledge in MongoDB, MySQL administration having 7+ years hands-on experience
- Hands on experience with Redis
- Strong knowledge in physical database design concepts
- Strong knowledge in High Availability configuration on databases with Master-Slave and Master-Master replication
- Experience with performance optimization (server/ query tuning)
- Good Scripting knowledge in shell scripts
- Must have good knowledge of Performance tuning of MYSQL databases
- Must have good knowledge of database up-gradation
- Understanding of Backup & Recovery
- Ability to multi-task and context-switch effectively between different activities and teams
- Capability to provide 24x7 support for critical production systems
- Excellent written and verbal communication
- Ability to organize and plan work independently
- Ability to work in a rapidly changing environment
Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
What you will do:
- Taking ownership of all web and server side development and enhancements as per product growth vision and management plans
- Developing, managing and scaling usage/analytics and reporting of end user based solutions
- Integrating and managing online payment systems, and building and managing online learning platforms with login, video security, online payment and reports
What you need to have:
- Minimum exp: 1 year (Full-time)
- Primary and Must have skills:
- Deep hands on working experience in Node. JS , HTML, CSS, JavaScript, Jquery, Firebase, AWS/Heroku, SQL/NoSQL Databases with Server side integration
- API development and management
- Documentation & Efficient Code Management
- Product Management and product ownership orientation
- Good to have skills (Additional):
- Online payment systems
- Online Learning platforms
- Licensing, encryption, reporting and analytics
- Personality skills:
- Non distracted and focussed
- Analytical, problem-solving and calculative aptitude
- Professional, organized and a team player
- Understands importance of excellent and proactive communication
- A strong work ethic and sense of commitment
- Responsible for end-to-end recruitment cycle i.e., sourcing qualified candidates to deploying selected candidates with the clients.
- Understanding & analyzing the requirement of the position based on the client’s specifications.
- Experience in End-to-end recruitment: Sourcing to onboarding candidates.
- Sourcing of candidates via internet postings, networking, headhunting, and internal Database.
- Ability to source resumes quickly and work on multiple positions simultaneously Thorough screening applications for identifying quality candidates.
- Sound knowledge on Sourcing Candidates thru REDEX, Monster & various Job Sites.
- Excellent knowledge in Boolean function & usage of various job board databases.
- Foster long-term relationships with candidates and clients
- Draft job descriptions push them through all talent acquisition channels and coordinate candidate sourcing with the same.
- Doing junior to middle-level hiring for all verticals.
- Review applicants to verify if position requirements are met.
- Format resumes meeting client expectations.
- Telephonic Screening of the profiles checking for Technical Fitment, Behavioral Fitment, Stability, etc.
- Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
- Follow up with candidates and clients and maintain records of progress.
- Craft and send personalized recruiting emails with current job openings to passive candidates.
- Keep up to date with new technological trends and products
- You need to be comfortable being an individual contributor and working in an ambiguous, chaotic, and fast-paced work environment.
- Effective negotiating skills Sourcing and attracting candidates by using databases, social media, etc
- Strong decision-making skills
- Experience in end-to-end recruitment Quick learner and a passion for bridging talent with opportunity
Job Skills & Qualifications:
- Bachelor’s degree
- Telephonic Skills
- Interviewing & Negotiation skills
- Excellent interpersonal communication skills
- Excellent English Communication Written & Verbal, with very good E-Mail writing skills & etiquette.
- Professionalism
- Strong social aptitude and ability to build relationships
- Technical knowledge to be able to talk to job prospects and understand qualifications









