
We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.
Experience: 0-1 Yr
• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately.
• Processing excellent product knowledge to enhance customer support.
• Ability to meet deadlines and prioritize tasks
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Updating, implementing, and maintaining procedures.
• Documenting and communicating the results of your efforts.
• Conducting meetings and presentations to share ideas and findings.
• Prioritizing initiatives based on business needs and requirements
• Working closely with clients, technicians, and managerial staff.
• Able to speak Hindi, Tamil & English

About Reqroots
About
Connect with the team
Similar jobs
Frontend Engineer – Admin Console & Workflow Studio
Responsibilities
- Build responsive UI in React / TypeScript / Tailwind CSS.
- Implement a visual workflow composer (drag-and-drop DAG builder).
- Integrate data from telemetry, governance, and Kernel APIs into rich dashboards.
- Optimize for accessibility, performance, and enterprise responsiveness.
Requirements
- 4 + years frontend engineering.
- Deep experience with state management (Redux / Zustand) and API integration.
- Eye for UX and interaction design for technical admin users.
NEED TO HAVE :
1) Have some knowledge of front end like React.JS
2) HTML, CSS
3) Strong in Javascript concepts
4) Good communication skills
5) Loves to code
GOOD TO HAVE :
1) Experience with type script will be a plus
2) Experience with Nest.JS framework will be a plus
3) Strong hold on ES6 principles.
4) Familiar with TDD ( Test Driven Development ) will be a plus.
5) Familiar with working in CI / CD will be a plus
6) Micro-Service architecture knowledge will be an added benefit.
WhatsApp us on nine three one six one two zero one three two
Job Title: Performance Marketing Executive
Department: Digital Marketing
Location: Andheri East, Mumbai
Experience: 3 to 4 years in Performance
Employment Type: Full-time
About Us: We’re a fast-growing branding and marketing agency that works with emerging businesses and established brands alike. Our work goes beyond ads - we shape identities, build recall, and create campaigns that are as strategic as they are creative. To scale smarter and drive measurable impact, we’re looking for a Performance Marketing Executive who knows their way around paid media like the back of their hand.
Role Overview: As a Performance Marketing Executive, you will be responsible for planning, executing, optimising, and reporting on paid campaigns across digital platforms. You’ll work closely with creative teams, strategists, and account managers to translate campaign goals into high-performing ads — all while keeping performance data front and centre.
Key Responsibilities:
● Campaign Management:
○ Plan and execute performance marketing campaigns across Meta (Facebook/Instagram), Google Ads (Search, Display, YouTube), LinkedIn, and other relevant channels for various clients.
○ Ensure campaigns are aligned with broader brand and marketing goals for each client.
○ Manage budgets across platforms, maximising ROI and maintaining CPA/ROAS goals.
● Performance Analysis & Optimisation:
○ Track and analyse campaign performance using Google Analytics, platform dashboards, and internal tools.
○ Continuously test and optimize creatives, copies, targeting, and bid strategies.
○ Generate insightful performance reports with actionable next steps.
● Collaboration & Strategy:
○ Work closely with content, creative, and branding teams to develop compelling ad creatives and copies.
○ Collaborate with account managers and strategists to build full-funnel performance marketing plans tailored to client objectives.
● Keyword & Audience Research:
○ Conduct in-depth keyword research for SEM campaigns.
○ Define and refine target audience segments for better ad targeting and relevance.
● A/B Testing & Innovation:
○ Run structured A/B tests across platforms to improve CTR, conversion rates, and overall campaign performance.
○ Stay up-to-date with platform changes and emerging digital marketing trends.
Required Skills & Qualifications:
● 3 to 4 years of hands-on experience in performance marketing and paid media.
● Proficiency in Meta Ads Manager, Google Ads, LinkedIn Ads, and Google Analytics (GA4 preferred).
● Solid understanding of conversion tracking, pixel setup, UTM parameters, and basic funnel tracking.
● Strong Excel/Google Sheets skills for budget planning and reporting. ● Working knowledge of SEO and organic content strategy.
● Certification in Google Ads / Meta Blueprint.
● A data-first mindset with creative instincts.
Who You Are:
● You think in click-through rates and live for campaign dashboards.
● You understand the delicate balance between creative storytelling and conversion-driven content.
● You're not afraid to ask questions, test wild ideas, and push for better performance.
● You have an ROI driven approach.
● You enjoy working in a fast-paced, creative environment where no two campaigns look the same.
Selection Process:
Round 1: Telephonic Interview
Round 2: Technical Test + Personal Interview
Working Hrs.: 10.00 a.m. to 7.00 p.m. [Monday - Friday and Alternate Saturdays]
“If you can't explain it to a six year old, you don't understand it yourself.” If you live by this statement, you might be the one we are looking for. We at LogiNext believe that Information experience is a big part of the Customer Experience.
LogiNext is looking for a prolific and talented technical content creator to contribute to our vision of delivering the best information experience with great content. Your role will involve understanding the details of and around the product and articulate them in clear, concise and illustrated manner. This role requires a high level of creativity and attention to detail. You must be able to distil complex information into clear, concise text.
You must have a sound experience with Enterprise SaaS products & knack and love for writing, a comprehensive understanding of the technical products, and experience in blogging to achieve business goals.
Responsibilities:
Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments Execute the Content Calendar by building and delivering on the roadmap set by the management Work closely with the creative teams to represent the content in the most suitable visual format Suggest ways to further improve the quality of the documentation
Requirements:
Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication 4 to 7 years of experience in technical content writing for SaaS products Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics Ability to identify issues, challenges, and gaps associated with the content Ability to understand briefs and translate briefs into high-quality product collaterals Passion for technology, communication and strong understanding of the industry and organization’s mission Basic understanding of web technologies and programming languages to publish viral tech blogs Excellent command over written and verbal communication Adept at Multitasking, creative thinking and working independently
JobResponsibilities:
• Executing Power BI administrative tasks to oversee the management of licenses, capacity, workspaces.
• Manage data sources and creation of new connections/ workspaces
• Installation and maintenance of Power BI gateways
• Maintaining, administering, and optimizing the Power bi premium capacities and performance tuning
• Power BI license and cost management
• Hands on experience in CI/CD pipelines
• Testing new features from monthly Power BI updates and enabling it for broader groups
• Developing and maintaining PowerShell scripts, Power Automate for regular task automation.
• Experience in Power BI data modeling concepts and creation of new Power BI reports
• Deploying, automating, and maintaining Azure-based cloud services
• Evaluating new technology options and vendor products
• Developing and maintaining custom SharePoint Online pages along with administrative management
• Completing certifications and training on the latest technologies
• Identifying and documenting common recovery procedures for service-impacting incidents Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group
• Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy
• Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure
• Managing customer interaction with the utmost professionalism, courtesy, and responsiveness
• Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.
CandidateProfile:
Eligible Branches:
• B. Tech./B.E. (CSE/ IT only)
Eligibility criteria:
• 60% plus or equivalent in Computer Science/ Information Technology Only
• 60% plus in 10th and 12th
• No active backlogs
Skills andAbilities:
• Knowledge about Power BI Admin and Azure services
• Excellent communication skills (spoken and written English)
• Ability to work in rotational shifts
• High-leveltechnicaltroubleshooting ability
• Customer orientation
• Excellent problem resolution, judgment, and decision-making skills
• Inclined towards learning scripting languages like JavaScript, Node .js, Java, Python.
Experience: 1-5 year of experience
Location: Noida / Mumbai / Hyderabad
About the role
In Loop, we work in super small teams, in very high velocity.
You will be part of such a team, and work day to day with all the team at Loop, plus the founders.
As a generalist, you can wear many hats, and will function across business units.
- Customer Success: You'll work directly with customers, and make sure that we are building what users want
- Sales: Speak with customers directly, in a pre-sale fashion. Maintain communications and optimise our CRM
- Must-haves: Engineering Background is a plus.
Must haves.
- Must have done this before, or be willing to learn fast.
- Must be fast. We operate at 200mph, and so do you. -Must be relentless. We never stop, so you are even faster than us. -Must have customer driven. We think customers first and so should you. -Must be driven and go above and beyond. -Must be able to explain and communicate clearly. -Must be prepared to challenge us and disagree. We are thinking and acting as a team. -Must be able to work autonomously. -Must want to work hard. -Last but not least, you are genuinely a nice person.
Big plus You are a founder before
Founders
The team is made of Staff engineers, Senior Managers with a combined 25+ years of experience in Google, Uber, Flipkart and ShareChat.
Sundar is an IITM CS Graduate. Previously, he built Traffic Models, Driver positioning algos that power ETAs for Uber, led teams that built the RecSys for Moj(Indian equivalent of TikTok with >100M users), and represented India in ACM ICPC World Finals.
Anand is a Bits Pilani CS Graduate. Previously he has worn hats including building the first supply chain management of Flipkart in 2012 and being in the first 100 eng, running a FinTech startup for 1.5 years, managing large teams eng at Uber and building the pickup experience for Uber.
Vinod is a Bits Pilani EE Graduate. Previously he was a senior manager at Google managing data science,analytics and operations functions for products across several verticals like assitant,search, trust.
|
Overview Atom Technologies began its operations in 2005, with the sole aim of providing secured and seamless digital payment solutions to all. Throughout the years, Atom has been successfully developing innovative and award-winning digital payment solutions, catering to the needs of Small and Medium Merchants alike. This encompasses services like POS, Payment Gateway, IVR and Mobile Application. Roles and Responsibilities · Displaying sound knowledge of software engineering process, you will work on Payment domain projects · You will participate in AGILE teams. · You should have ability to work as an individual contributor. · You will need to use capability of customer focus and collaboration skills · Using good analytical, debugging and tracing skills, you should be well-versed with clean code principles (SOLID, DRY, KISS) and exposure to secure coding is beneficial.
|
Greetings!!!
We are hiring PHP Developer with Ionic Framework
Experience : 3 to 5 Yrs
Location : Chennai, Adyar
Mode of work : Permanent
Job Description :
· Proven software development experience in CorePHP with Advanced Versions
· A candidate with strong OOP skills as well as strong web front end skills (HTML, CSS, JS, jQuery etc.)
· Experience in any one of the PHP Frameworks (Laravel, Codeigniter, Zend)
· Mandatory to have Ionic Framework
· Experience in CMS (Joomla, Wordpress ), AWS (Amazon Web Services) will be added advantage.
· Exposure in Elastic Search, MySQL preferable.
· Passion for best design and coding practices and a desire to develop new bold ideas
· Excellent communication skills. The candidate must be able to communicate with clients in the UK directly.
Salesforce Developer Responsibilities:
- Developing customized solutions within the Salesforce platform.
- Designing, coding, and implementing Salesforce applications.
- Conduct technical process reviews, technical UAT's and work in partnership with the test and business consultants.
- Maintaining the security and integrity of the application software.
- Ability to gather data migration requirements, define a data migration plan and perform complex data migrations requiring transformation using a database, and potentially containing very large data sets.
Salesforce Developer Requirements:
- Min 2+ years’ experience implementing and configuring Salesforce.com.
- Expertise in using REST API's, SOAP Web services, Bulk API and Streaming APIs.
- Experience with Apex Triggers, Apex Class, LWC, Javascript, HTML, Validation Rules, Workflow Rules, Process Builder,flow,Lightning and Service Cloud.
- Experience in SFDX, VS Studio and ANT Deployment tool.
- Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
- Knowledge of LWC/Salesforce Marketing Cloud is an added plus
- Certification on PD2 is a bonus.
1. Working on front end development for the web apps.
2. Developing and designing the front end of the web portal









