Customer Support Trainee

We are looking for a Frontend/Platform Operator to ensure the smooth day-to-day operations of our E-lock GPS web-based platform. This role involves monitoring the platform’s performance, resolving minor frontend issues, and reporting bugs to the development team.

Key Responsibilities:

• Monitor the frontend of the web platform for glitches, bugs, or user-reported issues.
• Perform minor frontend updates (HTML/CSS) as needed.
• Collaborate with the IT Administrator and report major issues to the developers.
• Provide user support for platform-related queries (internal team or customers).
• Document platform performance and generate basic usage reports.

Skills Required:

• Basic knowledge of HTML, CSS, and JavaScript.
• Familiarity with frontend frameworks like React.js or basic debugging tools (preferred).
• Understanding of how frontend and backend APIs work together.
• Strong communication skills for reporting issues and collaborating with other teams.

Education and Experience:

• Bachelor’s degree in IT, Computer Science, or related field (preferred).
• 1-2 years of experience in web operations, frontend development, or technical support.

NOTE: We’re inviting applications for a 6-month internship in Frontend/Platform Operator at Mondiale Technologies, a company at the forefront of smart logistics and IoT-based tracking solutions

Eligibility: Final-year students or fresh graduates in BCA / B.Sc. IT / B.Tech / MCA / Diploma in Computer Science or related fields

Internship Highlights:

• Hands-on experience managing and operating our real-time asset tracking web platform
• Support platform users by monitoring dashboards, raising tickets, and resolving basic interface issues
• Coordinate with tech and support teams for data validations and updates
• Exposure to frontend tools, UI testing, and client-side reporting
• Learn to work in a live SaaS environment used by logistics and fleet management teams

Stipend: YES

✅ Pre-placement offer for high-performing candidates

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

The candidates should have:

·  Strong knowledge on Windows and Linux OS

·   Experience working in Version Control Systems like git

·  Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.

·  Basic understanding of SQL commands

·  Experience working on Azure Cloud DevOps

About Us:

6sense is a Predictive Intelligence Engine that is reimagining how B2B companies do

sales and marketing. It works with big data at scale, advanced machine learning and

predictive modelling to find buyers and predict what they will purchase, when and

how much.

6sense helps B2B marketing and sales organizations fully understand the complex ABM

buyer journey. By combining intent signals from every channel with the industry’s most

advanced AI predictive capabilities, it is finally possible to predict account demand and

optimize demand generation in an ABM world. Equipped with the power of AI and the

6sense Demand PlatformTM, marketing and sales professionals can uncover, prioritize,

and engage buyers to drive more revenue.

6sense is seeking a Staff Software Engineer and data to become part of a team

designing, developing, and deploying its customer-centric applications.

We’ve more than doubled our revenue in the past five years and completed our Series

E funding of $200M last year, giving us a stable foundation for growth.

Responsibilities:

1. Own critical datasets and data pipelines for product & business, and work

towards direct business goals of increased data coverage, data match rates, data

quality, data freshness

2. Create more value from various datasets with creative solutions, and unlocking

more value from existing data, and help build data moat for the company3. Design, develop, test, deploy and maintain optimal data pipelines, and assemble

large, complex data sets that meet functional and non-functional business

requirements

4. Improving our current data pipelines i.e. improve their performance, SLAs,

remove redundancies, and figure out a way to test before v/s after roll out

5. Identify, design, and implement process improvements in data flow across

multiple stages and via collaboration with multiple cross functional teams eg.

automating manual processes, optimising data delivery, hand-off processes etc.

6. Work with cross function stakeholders including the Product, Data Analytics ,

Customer Support teams for their enablement for data access and related goals

7. Build for security, privacy, scalability, reliability and compliance

8. Mentor and coach other team members on scalable and extensible solutions

design, and best coding standards

9. Help build a team and cultivate innovation by driving cross-collaboration and

execution of projects across multiple teams

Requirements:

 8-10+ years of overall work experience as a Data Engineer

 Excellent analytical and problem-solving skills

 Strong experience with Big Data technologies like Apache Spark. Experience with

Hadoop, Hive, Presto would-be a plus

 Strong experience in writing complex, optimized SQL queries across large data

sets. Experience with optimizing queries and underlying storage

 Experience with Python/ Scala

 Experience with Apache Airflow or other orchestration tools

 Experience with writing Hive / Presto UDFs in Java

 Experience working on AWS cloud platform and services.

 Experience with Key Value stores or NoSQL databases would be a plus.

 Comfortable with Unix / Linux command line

Interpersonal Skills:

 You can work independently as well as part of a team.

 You take ownership of projects and drive them to conclusion.

 You’re a good communicator and are capable of not just doing the work, but also

teaching others and explaining the “why” behind complicated technical

decisions.

 You aren’t afraid to roll up your sleeves: This role will evolve over time, and we’ll

want you to evolve with it

Job Description:

We are looking for a passionate PHP Developer to join our backend team. The ideal candidate will be an enthusiastic developer eager to learn and grow his/her skills in the field.

• Actively Seek New Programming Knowledge.
• Build Products Using HTML/CSS/JS and Other Front-End Technologies using Frameworks.
• Working knowledge of frameworks like CakePHP, Laravel, etc. is a must.
• Must have knowledge of JS Frameworks like Node and React etc.
• Knowledge of HTML, CSS, MYSQL, and JavaScript.
• Knowledge of MYSQL, Core PHP, and PHP5 is a must.
• Knowledge of WordPress and CMS.
• AJAX, HTML, Payment Gateway.
• Excellent working knowledge of Web application development.
• Vast knowledge of PHP programming concepts.
• Experience in OOPs.
•  Advanced to expert coding skills.
• Strong understanding of functionality.
• Knowledgeable of Web Application Development Frameworks.
• Minimum 5 years of Experience

Job Responsibilities:

• Work independently as well as part of a team to develop new functional features
• Debug existing code and continually look for ways to optimize performance.
• Lead a team of developers, managing and mentoring their work while ensuring project deadlines and quality standards are maintained.
• Interact with service providers, customers and other departments to identify and resolve issues, and develop working relationships with key customers.

Expectations / Cultural Traits:

• Good communication and relationship-building skills.
• Self-driven and motivated.
• Open to work in flexible hours and shifts.
• Ability to work under pressure.
• Willing to learn new technologies and tools

The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth. You will be responsible for generating exciting and compelling stories on both digital and print sources of media.

Responsibilities

• Handle social media under social media manager's supervision.

• Work on Digital marketing strategy planning.

• Writing blogs, articles and plagiarism free content.

• Competitor analysis.

Qualifications

• Bachelor's degree in Marketing or relevant work experience
• Proficiency in major digital and print platforms