Customer Support Trainee

Byteridge is seeking a Rapid Prototyping Engineer specializing in AI Infrastructure & Optimization to work with our most strategic customers on deploying, fine-tuning, and optimizing large language models at scale. You will be at the forefront of Byteridge's AI infrastructure capabilities, helping customers unlock the full potential of foundation models through expert-level deployment on GPU infrastructure.

This highly technical role requires deep expertise in machine learning infrastructure, GPU optimization, and production ML systems, combined with the ability to translate complex technical concepts into customer success.

What You'll Do

Model Deployment & Optimization

• Lead end-to-end deployments of large language models on AWS infrastructure for strategic

customers

• Design and implement training, fine-tuning, and inference pipelines using Amazon SageMaker AI

• Optimize model performance through GPU-level tuning, kernel optimization, and infrastructure

configuration

• Deploy models on diverse GPU architectures including NVIDIA and AWS custom silicon (Trainium,

Inferentia)

Infrastructure Architecture & Performance

• Architect scalable ML infrastructure using SageMaker AI Inference, HyperPod, and distributed

training frameworks

• Implement CUDA-level optimizations and custom kernels for improved model performance

• Design storage and networking architectures optimized for high-throughput ML workloads

• Troubleshoot and resolve complex performance bottlenecks at the GPU driver and kernel level

Customer Engagement & Technical Leadership

• Partner with AWS AI Specialist Solution Architects and customer ML teams to understand model

requirements and deployment constraints

• Provide technical guidance on model selection, fine-tuning strategies, and production best practices

• Conduct performance benchmarking and cost optimization analysis for ML workloads

• Share field insights with AWS product teams to influence infrastructure and service roadmaps

What We're Looking For

Core Qualifications

• Bachelor's degree in computer science, Engineering, or equivalent practical experience (Master's or

PhD preferred)

• 5+ years of experience in machine learning infrastructure, model deployment, or GPU computing

• Strong programming skills in Python and experience with ML frameworks (PyTorch, TensorFlow, JAX)

• Deep understanding of LLM architectures, training methodologies, and inference optimization

Technical Expertise (High-Level Alignment)

• Hands-on experience training, fine-tuning, or deploying large language models in production

• Proficiency with GPU programming, CUDA, and kernel-level optimization techniques

• Experience with distributed training frameworks and multi-GPU/multi-node orchestration

• Strong knowledge of AWS core services: EC2 (GPU instances), S3, EFS, VPC, and networking

Preferred Experience

• Direct experience with Amazon SageMaker AI (Training, Inference, HyperPod) or equivalent ML

platforms

• Understanding of GPU architectures (NVIDIA A100, H100) and AWS custom silicon (Trainium,

Inferentia)

• Experience with model compression techniques (quantization, pruning, distillation)

• Knowledge of MLOps practices, model monitoring, and production ML system design

• Background in high-performance computing, distributed systems, or systems programming

Essential Attributes

• Ability to dive deep into technical problems and debug complex infrastructure issues

• Strong analytical skills with data-driven approach to optimization

• Excellent communication skills to explain complex technical concepts to diverse audiences

• Comfortable working in ambiguous, fast-paced environments with evolving requirements

• Ownership mindset with ability to drive projects from architecture to production

Job Details:

• Role: Senior Staff Engineer, Java, Node JS
• Experience: 7.5 -9 Years
• Employment Type: Full-time
• Work Mode: Bengaluru (Onsite- 5 days)

Job description

REQUIREMENTS:

• Strong experience in Backend Engineering, Microservices, and Distributed Systems
• Deep hands-on expertise in Java and Node.js development 
• Strong experience in designing and developing RESTful APIs and backend services 
• Strong understanding of OOP, Data Structures, Algorithms, and Software Design Principles 
• Hands-on experience with PostgreSQL, MongoDB, or similar databases 
• Experience with system design, scalability, fault tolerance, and performance optimization
• Experience with Redis, messaging systems, and event-driven architectures
• Hands-on experience with Git, automated testing, CI/CD, Docker, and Kubernetes
• Strong understanding of API security, authentication, and authorization
• Experience with observability, monitoring, and production support
• Strong troubleshooting, analytical, and problem-solving skills
• Experience working in Agile/Scrum environments
• Excellent communication and stakeholder management skills
• Experience with Spring Boot, TypeScript, NestJS, Kafka, and AI-assisted coding tools is preferred

RESPONSIBILITIES:

• Design, develop, and maintain scalable backend services, microservices, and APIs
• Build high-performance RESTful and event-driven applications
• Own system design, data models, integrations, scalability, and reliability
• Collaborate with product and engineering teams to deliver business solutions
• Write clean, secure, maintainable, and well-tested code
• Conduct code reviews and mentor junior engineers
• Troubleshoot production issues and perform root cause analysis
• Improve CI/CD pipelines, monitoring, logging, and operational practices
• Optimize application performance, database efficiency, and system scalability
• Participate in architecture discussions, design reviews, and technical decision-making
• Implement security best practices and engineering standards
• Support platform modernization and continuous improvement initiatives
• Leverage modern development tools and AI-assisted coding practices to improve productivity
• Participate in Agile ceremonies and collaborate with cross-functional stakeholders
• Ensure delivery of high-quality, reliable, and scalable backend solutions.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields

Role & Responsibilities

Contributes to the technical vision for an engineering team, aligning with company-wide strategies and goals.

Contributes to the design and development of robust, scalable, and user-friendly web applications.

Create innovative solutions using the latest technologies and tools for front end development and backend development.

Collaborate with product managers, designers, and engineers to define product direction and to deliver complex applications.

Conduct thorough code reviews and provide constructive feedback to ensure high-quality code.

Mentor and guide junior engineers, fostering a culture of continuous learning and improvement.

Troubleshoot and debug complex issues in production environments, working closely with customer support and operations teams to ensure timely resolution and minimal disruption to business operations

Years of Experience required: 4 years (Min)

 Mandatory:-

·  At least 3 years of experience in database or BI developer role

·  Microsoft accreditation(s) preferred

·  Proficient at design and development of ETL using MS SQL Integration Services (SSIS)

·  Experience with common ETL Design Patterns

·  Proficient at writing T-SQL, stored procedures and functions

·  Proficient with analysis of data quality and data profiling

·  Experience with writing technical documentation and communicating database design

·  Experience working with an Agile team to create and develop operational processes and software

·  Experience developing ETL of OLTP data for analytical/BI reporting; ability to perform as OLTP DBA is a plus

·  Proficient in Excel BI Tools, XML, JSON and Version Control Systems (TFS experience is a plus)

·  Experience in OLAP schema modeling for DWH

·  Tableau desktop and Server experience is a plus.

What we look for:

We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.

Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.

Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.

This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.

Responsibilities:

The duties and responsibilities of our ideal Sales Manager include:

• Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
• Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
• Establishing productive and professional relationships with key personnel in assigned customer accounts.
• Building and promoting healthy, long-lasting customer relations by partnering with them.
• Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
• Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.

Skills and qualifications:

A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:

• Ability to communicate, inspire and motivate
• Proven ability to drive the sales process from plan to close
• Excellent mentoring, coaching, and people management skills
• Excellent time management skills to maximize their ability to reach goals
• Ability to identify, recruit and hire talented sales reps

Requirements:

Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.

The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.

Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)

The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.

• 2 to 3years of professional experience as a Mobile app developer
• Should have had the experience of working with team as well as working directly with customers.
• Hands on experience in anycross platform mobile app development frameworks(React Native preferably, but not mandatory).
• Version control system experience (e.g. Git)
• Excellent communication skills (both verbal as well as written) is a necessity.
• Ability to learn and apply new technologies through self-learning

Responsibilities

• Ensure that theapplicationis optimized for various devices
• Work with other developers to ensure that the website is functional and visually appealing.
• Plan the layout of the applicationto support different device screen size.
• Test application to ensurequalityand efficiency
• Work with Clients directly to resolve issues as well as understand their requirements

• 15+ years of Hands-on technical application architecture experience and Application build/ modernization experience

• 15+ years of experience as a technical specialist in Customer-facing roles.

• Ability to travel to client locations as needed (25-50%)

• Extensive experience architecting, designing and programming applications in an AWS Cloud environment

• Experience with designing and building applications using AWS services such as EC2, AWS Elastic Beanstalk, AWS OpsWorks

• Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability

• Hands-on programming skills in any of the following: Python, Java, Node.js, Ruby, .NET or Scala

• Agile software development expert
• Experience with continuous integration tools (e.g. Jenkins)

• Hands-on familiarity with CloudFormation

• Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible)

• Strong scripting skills (e.g. Powershell, Python, Bash, Ruby, Perl, etc.)

• Strong practical application development experience on Linux and Windows-based systems

• Extra curricula software development passion (e.g. active open source contributor)

Job description:-

• Responsibilities Implementing business development activities, attending to all relevant business opportunities in International Market for IT Software Industry.
• It would be involved in Business Development Life Cycle, mainly focusing on areas like Cold Calling, Client Interaction International Business Development.
• Generate lead and achieve monthly target.
• Maintain and develop relationships with customers.
• Act as a contact between a company and its existing and potential clients.
• Negotiate the terms of an agreement and close sales.
• Conducting market research to identify new business opportunities.

Requirements:-

• Minimum Qualifications Any Graduate
• 2 to 4 years of Proven experience working as a business development in Offshore IT Services.
• Excellent English Communication Presentation Skills with pleasing personality.
• The ability to work in a fast-paced environment.
• Exceptional negotiation and decision-making skills.

Desired Skills and Experience

• Bid On freelancer, guru, UpWork.
• Lead generation LinkedIn, Xing, AnglList and from other platforms.
• Intermediate in between client and developer.
• Make SRS report for requirement.
• International business development
• Mentor the junior business development executive
• Take ownership for the business growth