
We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.
Experience: 0-1 Yr
• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.
• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately.
• Processing excellent product knowledge to enhance customer support.
• Ability to meet deadlines and prioritize tasks
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Updating, implementing, and maintaining procedures.
• Documenting and communicating the results of your efforts.
• Conducting meetings and presentations to share ideas and findings.
• Prioritizing initiatives based on business needs and requirements
• Working closely with clients, technicians, and managerial staff.
• Able to speak Hindi, Tamil & English

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Candidate will be responsible for promoting and selling our Purple Turtle books to schools and other relevant customers.
Candidate will be responsible for visiting Preschools and Schools in assigned territory and selling our products and services.
To present the franchise module of Preschool to the interested investors| partners.
Identify and pursue new sales opportunities, build relationships with existing customers, and achieve sales targets.
To work in collaboration with operations team with all the details for smooth delivery of the products and services
To report promptly and diligently on daily basis
To undertake any other responsibilities required by management from time to time
To create strong network and develop relations with all the stakeholders
Develop and maintain in-depth knowledge of our preschool books, including content, features, and benefits.
Deliver persuasive sales presentations to customers, highlighting the value and benefits of our preschool books.
Engage with customers through phone, email, and in-person meetings to understand their needs and promote our products.
Job Description:
The employee will be involved in direct sales.
Internship to 1 year of experience in Sales
He/She will be responsible for building rapport with students and their parents.
Needs to have an understanding of the student profile.
Good to have CRM knowledge
Good target records
Open to making from different sources
Open to traveling
Open to attending Virtual events and Physical events/seminars/Webinars
Requirements:
Fresher to 1 year of experience in Sales
Bachelor's degree or equivalent experience.
Excellent written and verbal communication skills.
Highly organized with excellent attention to detail.
Prior experience in sales/knowledge of sales tools
Benefits:
Medical Insurance for you and your family members
No boss kind of culture (We have mentors, not bosses, bring your idea to the table without any hesitation)
Access to your psychological counselor (We take care of your mental well-being)


Primary Skill
- UI (Vue JS or Angular JS)
- Server Side (Java or Python) & AWS serverless framework.
- Must have hands-on experience on serverless framework.
- Experience on AWS.
- Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 SecurityGroup, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
- Working experience on development/staging/production servers.
- Good testing and verification skills
- Knowledge on SSL certificates and encryption.
Secondary Skill
- Scripting using Python
- Good to have knowledge of identity management.
Soft Skills
- Excellent interpersonal, oral and writing communication skills.
- Strong Analytical and Problem-solving skills.
- Should have skills to understand and analysis customers requirements and expectations.
- Must have experience in interaction with customer
- Work experiences with international cross-culture teams (Good to have)
Key Skills: Sales, negotiation, client handling, good communication, team handling
About Company:
Rent2stays.com, We are a start-up taken birth to solve the challenges faced by Owners, Tenants, Builders, Owners who stay remote, Owners who need services not only through digital platforms but someone who can be owner’s representative.
We understand the Real Estate rental space because we don’t know anything else apart from Rental space. In nutshell, we breathe Real Estate Rental space. So all our solutions, services are long term to protect your asset. To get good returns and to get asset appreciation.
Our services are two-fold:
We sign up with owners to manage their properties, rent we will transfer, security Deposit we will transfer, Demand Generation we will take care. We will arrange visit to tenants, move ins, move out will be taken care by us. Owners need not to return security deposit every time when there is change in tenants, so its complete End to End Rental management solutions
Roles & Responsibilities:
- Maintaining a relationship with existing Property Owners (Residential) & Tenants.
- Finding out properties across Bangalore for building acquisition to rent out the same for a prospective tenant.
- Manage and maintain a pipeline of interested prospects.
- Negotiate pricing with customers, and suppliers in some cases.
- Able to handle client relationships & closing the business deal.
- Able to work in target driven environment.
- Should handle apartment sales / renting out properties across Bangalore.
- Able to handle team & train on sales process
- Responsible for sales document preparation.
- Keep records of sales, revenue, invoices etc.
- Conduct market research to identify new markets and customer needs and should be closing the business deal.
- Developing goals for the team, assigning the target and ensuring they are met.
What you’ll do (Roles & Responsibilities):
- Ensure ufaber websites convey the message, emotion and vibes about the future it promises
- Create web and app based products for multiple uFaber brand which are pleasure to use for the last mile user
- Design Web and Mobile learning interfaces which score high in empathy and UX. Deliver the result minus the clutter
- Bring in a designers edge in every product requirement that comes through various stakeholders
- Work in teams, show willingness to lead in future
What we appreciate (Skills Required):
- Fundamental understanding of Visual Design principles
- Formal education in Design,
- Quality hands on experience in UI/UX design
If you want to create products which will have reached clock million + engagement hours and reach over 100 thousand students, apply with examples of your best work.
Solution Architect
10+ years of experience in leading solution architecture & technical development. A bachelor's degree in Computer Science, Engineering, or a comparable field from an accredited institution.
Key Responsibilities
-
Enable customer to realize their stated IT vision and strategy
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Lead development of solution architecture and design across a set of applications or an application/product family within an enterprise
-
Provide guidance/consultancy for the execution and delivery of project from a solutioning and technology perspective
-
Provide a strategic solutioning perspective to a project/engagement
-
Demonstrate strong leadership skills and astuteness
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Design and Architect end to end solutions content that characterizes what products or services are being proposed and how these services will be delivered
-
Estimate for Project or Program Management and or technical effort to drive scope and produce deliverables
Required Knowledge and Skills
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Deep understanding of the Software development, mobile development, application support, cloud, mobility and infra services.
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Should be proficient with the languages, tools, and frameworks core to software development, mobility iOS or Android development
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Demonstrate very strong skills in documenting architecture and preparing technical papers to explain architectural motivations/strategy or rationale
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Create technology focused roadmap for a set of projects within a program
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Must have an understanding of various Architectures and frameworks
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Produce estimates for the whole program using estimation methodologies and customizations appropriate to the program
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Work closely with project/program manager and advise on execution methodology/strategy, timelines, resources and project commercials
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Excellent interpersonal and communication skills
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Experience in agile methodologies and best practices
• Responsible For Meeting The Sales Targets Of The Organization Through Effective Planning And Budgeting.
• Map Potential Customers And Generate Leads For The Organization. He Should Look Forward To Generating New Opportunities For The Organization.
• Responsible For Not Only Selling But Also Maintaining And Improving Relationships With The Client. Client Relationship Management Is Also His KRA.
• Conducting Market Research To Identify Selling Possibilities And Evaluate Customer Needs
• Actively Seeking Out New Sales Opportunities Through Cold Calling, Networking And Social Media
• Setting Up Meetings With Potential Clients And Listening To Their Wishes And Concerns
• Negotiate/Close Deals And Handle Complaints Or Objections
Roles and Responsibilities:
- Planning a new feature or planning to enhance an existing one
- Developing new features
- Fixing existing/new bugs
- Adding tests to the current test kit
Desired Candidate Profile:
- Deep understanding of JavaScript and Angular Framework
- Understanding of Git and pull requests
- Clear written and spoken communication skills
- Excellent analytical skills
- 2+ years in web development using Angular

Basic Qualifications
- We are looking for Engineers with 2 - 6 years of experience preferably working on ReactJS, Node JS and MERN architecture.
- 2+ years of experience with Java Script, as well as experience on Mongo DB or any other RDS is a must
- AWS experience will a big plus (EC2, RDS, SQS, s3, Route 53)
- Have designed and implemented RESTful APIs.
- Should be able to work with UI/UX developer to transform wireframes into HTML, css, and javascript screens. Should be able to integrate screens to business logic and architect database schema to ensure complete design.
- Exposure to web analytic tools such as Google Analytics, and Google Tag Manager would be perfect.
In addition, ideal candidate should have
- Good problem solving skills
- Must have good work ethic
- Excellent communication skills
- Works independently
- Detail oriented
*Note: We are looking for immediate joiners

