
We are looking for "IT Services sales and Marketing" for Reputed Client @ Permanent Role.
Experience: 4 to 6 years
Key Responsibilities:
- Research and analyze market trends, competitor offerings, and customer requirements to
identify opportunities for the company's IT services.
- Develop comprehensive sales and marketing strategies that effectively position the IT
services, taking into account target audience segmentation and key value propositions.
- Set clear sales and marketing objectives and key performance indicators (KPIs) to measure
the success of marketing campaigns.
- Develop and execute sales strategies to meet or exceed revenue targets for IT services.
- Create compelling and informative content to promote IT services, including website copy,
blog posts, case studies, whitepapers, and email campaigns.
- Collaborate with the design team to create visually appealing marketing collateral, such as
brochures, infographics, and presentations.
- Conduct market research and develop lead generation strategies and campaigns to attract
potential clients and convert them into qualified leads.
- Analyze marketing data, customer feedback, and campaign results to continually refine
marketing strategies.
- Manage the sales pipeline, track progress, and update sales forecasts regularly.
- Collaborate with business and development teams to ensure effective communication and
alignment of marketing efforts with sales objectives.
- Build and maintain relationships with strategic partners and industry influencers to extend
the reach of sales and marketing efforts.
Qualifications and Skills:
- Bachelor's degree in marketing, Business, or a related field.
- Proven experience in IT services sales and marketing or a similar B2B environment with
international service agencies.
- Strong understanding of the IT industry, including cloud services, managed IT solutions,
etc.
- Strong sales and negotiation skills with a track record of achieving sales targets.
- Excellent written and verbal communication skills.
- Proficiency in digital marketing tools and platforms, including Google Analytics, social
media management, and email marketing.
- Analytical mindset with the ability to interpret data and generate actionable insights.
- Creative thinking and the ability to develop innovative sales and marketing strategies.
- Analytical mindset with the ability to interpret sales data and market trends.
- Strong project management and organizational skills.
- Collaborative team player with the ability to work effectively across departments.
- Familiarity with CRM software and marketing automation tools is a plus.
- Knowledge of relevant compliance and regulatory requirements in IT services sales and
marketing
Location : Coimbatore

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Job Description for Customer Support Executive (Voice & Non-Voice)
Job Profile: Customer Support Executive (Voice & Non-Voice)
Position: Customer Support – Voice & Non-Voice Process
Location: Bangalore
Job Mode: Work From Office
Notice Period: Immediate Joiners Preferred
Shifts: Rotational shifts
Compensation: ₹20,000–₹28,000 CTC
Job Description
We are seeking customer-oriented and proactive Customer Support Executives for both voice and non-voice processes. This position requires excellent communication skills in English and Hindi or a South Indian language. The ideal candidate will be responsible for handling customer queries via phone, email, and chat, providing accurate information, and ensuring a positive experience throughout the customer journey.
Job Responsibilities
- Handle inbound and outbound customer calls and non-voice queries (emails/chats) professionally and efficiently.
- Provide timely and accurate support, address customer concerns, and ensure satisfaction.
- Communicate fluently in English and Hindi or a South Indian language to cater to a diverse customer base.
- Record and update customer interactions in the CRM system accurately.
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Eligibility Criteria
- Education: Graduate in any discipline.
- Experience: Minimum 1 year of relevant experience in customer support (voice, email, counselling, or similar roles).
- Skills: Strong customer support skills, both verbal (voice) and written (email/chat/counselling).
- Languages: Proficiency in English and Hindi or a South Indian language.
- Availability: Immediate joiners preferred.
- Work Schedule: 6 days a week, 1 day rotational off.
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