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We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.
Responsibilities:
- Create clear requirement documents for both new projects and changes on existing technical projects
- Identify business risks and points of failure in ongoing projects
- Plan and manage releases with all the system providers
- Troubleshoot any system failures on current projects
Requirements:
- Candidate must be from IIT.
- Candidate must have knowledge on Agile and Scrum.
- 4+ Years of total experience with atleast 2+ years in project management
- Understanding of data pipelines.
- Prior experience or knowledge on IT/Telephony Systems
- Excellent interpersonal and communication skills.
- Ability to multitask - excellent planning and time management skills
- Excellent leadership abilities.
Opportunity
As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.
Responsibilities
- Take handover from sales by understanding customers' persona, their pain points and expectation.
- Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers.
- Guide users on product features and train them to use it effectively.
- Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
- Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
- Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
- Rigorously measure onboarding time and improve it continuously.
- Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
- Handover to Success and Support team after successful onboarding completion.
- Maintain regular communications with clients about new feature developments and enhancements to product.
- Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.
What you can expect in the next 12 months
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What an ideal candidate looks like?
- At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc.
- Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
- Ability to understand a software product and its nuances very well.
- Excellent written and verbal business communication skills.
- Ready to work in US Shift in future
What are we looking for?
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
- All this could be achieved with a nimble team of 20 from our single office in Noida
Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
Core Responsibilities
- Apply appropriate analysis and optimization techniques to scale media campaigns on Facebook.
- Run both regular as well as retargeting campaigns on Facebook.
- Use data from Facebook as well as our internal data tools to expand, evolve, and optimize paid social media campaigns.
- Run multivariate tests in order to determine highest performing creatives.
- Staying current with best practices, strategies, and industry standards related to social media marketing.
- Stay on top of Facebook Ad Policies
- Optimising various campaigns.
- Managing and setting KPI’s for affiliates
- Reducing CPA and CPD through all acquisition sources.
- Research new prospects and generate interest through e-mailers and cold calling
- Follow up with prospects for feedback on the sales process
- Team up with channel partners to build a pipeline of exciting deals
- Update CRM software on existing prospects and customers contacts
- Route qualified opportunities to the appropriate sales executives for further action
- Market research for identifying prospects.
- Generating account-level contact information
- Lead Generation & Qualification
- Inside Sales via remote selling (online/phone)
- Closely working with field sales team for closures
- Managing engagement with leads remotely (online/phone)
- Support marketing team during branding and lead generation events.
- Experience in Inside Sales function in SaaS-based companies or IT Enterprise B2B Sales
- Experience in SaaS/HR Tech Vertical will be preferred
- Must maintain and exhibit the highest standards of ethical conduct
- Proven ability to generate a pipeline for the sales team in B2B sales
- Have worked in Software / IT companies
- Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer.
- High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy
Recently Expertrons raised a funding of $2.3 Mn in the Pre Series A round witnessing investors like Yoga Capital, Venture Catalysts, Auxano Capital, and existing investors LetsVenture, Ivycap Ventures, Iceland Venture Studios, Nikhil Vora (MD, Sixth Sense), and more.
Website: https://www.google.com/url?q=https://www.expertrons.com/&sa=D&source=editors&ust=1632723867004000&usg=AFQjCNEfP9iCbbT6MjFXH6uESAJ_LSbiUw">https://www.expertrons.com/
Expertrons Android App: https://www.google.com/url?q=http://bit.ly/expertrons&sa=D&source=editors&ust=1632723867005000&usg=AFQjCNEPdzkaKsW0le4tCDbxTVkfoKx1wA">bit.ly/expertrons
Product Demo Video: https://www.google.com/url?q=https://bit.ly/3sFG0G1&sa=D&source=editors&ust=1632723867005000&usg=AFQjCNFHdgcw-AcUqrEALvAOKrMlwWH54g">https://bit.ly/3sFG0G1
Watch Explainer Video: https://www.google.com/url?q=https://bit.ly/3zeBmRM&sa=D&source=editors&ust=1632723867005000&usg=AFQjCNHhRW34qC2qeEREheVGUUhhD3-Hkg">https://bit.ly/3zeBmRM
Responsibilities and Duties
1. Build pixel-perfect, buttery smooth UIs across both mobile platforms
2. Strong knowledge of React workflows (such as Flux or Redux)
3. Implement clean, modern, smooth animations and transitions that provide an excellent user experience
4. Integrate third-party APIs
5. Release applications to IOS and Google Play stores
6. Ability to work through new and difficult React Native issues and contribute to libraries as needed
7. Ability to create and maintain continuous integration and delivery of React Native applications
8. Experience with code optimization and performance improvements
9. Experience in Mongo DB, Node JS, AWS is a plus
10. Strong knowledge of GIT
Required Skills:
1. Strong Algo/DS/Troubleshooting/Problem solving skills & analytical skills
2. Database - React Native, Redux, NOSQL, Redux Saga, Flux, Angular
The idea is not to live forever, but to create something that will!
Be a part of our growing team and climb up the ladder of success. So, if you have the expertise, skills, quirks that can help you add value to Expertrons, then apply with us, now!
Looking for candidates with exposure to B2B space.
We are looking for a UI Designer. Please find below the JD for your kind perusal.
Experience and skill-sets:
Experience in visual user interface design and within it have significant experience in designing for business enterprise solutions.
Ability to create clean, visually consistent designs.
Understanding and appreciation of standard user interface design concepts and processes, especially experienced in creating and managing ‘Design Systems’ would be an advantage.
In-depth knowledge of Photoshop, XD, Illustrator, Sketch, Figma, and Zeplin.
Experience with animation tools like Principle, Invision, etc would be a plus.
Excellent communication skills, including the ability to present complex concepts clearly and persuasively across diverse audiences at various levels of our organization.
Meticulous attention to detail and exceptional organizational skills.
Proven ability to manage multiple design requests in a timely fashion, with competing priorities and deadlines.
Experience testing websites and software on a variety of platforms including iOS and Android mobile and devices.
Previous experience with user-centered design principles and practices, web/mobile standards, typography and color, and web/mobile usability standards.
I have contributed as a leader in the design and a strong collaborator across product managers and engineers.
Knowledgeable in creating wireframes, visual mockups graphics, user workflows, and low and high-fidelity prototypes.
Ability to work with designers and developers to implement new ideas
Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
Primary responsibilities
Own the user interaction experience, including but not limited to the visual design of the product. This means managing and evolving the design system.
Drive and own the design process along with the rest of the product team.
Conduct Usability Testing to validate design concepts; i.e. Create prototypes to show and demonstrate interactions.
Employ design thinking and questioning techniques to develop strategies and execution plans where pathways are not always obvious.
Help develop and lead the design team to improve the range of design reviews and research methods used. Provide and encourage feedback from your team and other designers.
- Manage security tools(Snyk, Fossa, Trivy).
- Manage vulnerability programs. Triage vulnerabilities, assign priorities and owners, follow up on the mitigation
- Monitor license violations.
- Perform Security Assessments and Threat Modeling
- Security Incident Response. Be part of a security-on-call team in PagerDuty, act as incident commander, perform Root Cause Analysis.
- Drive security initiatives(Web Application Security, Least-privilege principle, Secrets Management, Key Management, PKI and Certificate Management, Anti-fraud protection).
- Given our fast pace and startup nature, things change over time and your job responsibilities will too.
You'll need:
- Web application security experience.
- Familiarity with a modern SaaS infrastructure and application development.
- Manual and/or automated Penetration Testing (white box, black box & grey box).
- Good understanding of security risk(OWASP Top 10).
- Pen-testing: burp suite/ postman, etc.
- Vulnerability management: Snyk, fossa, NexusIQ, WhiteHat security, aqua security, GitHub security, etc.
- Familiarity with major security protocols.
- Collaboration, transparency, and integrity.
- BS/MS degree; 5+ years of relevant experience.
Nice to have:
- Experience in scripting languages(BASH, Python, JS, etc).
- CEH, CSSLP, GIAC, OSCP, OSCE, or other related industry-recognized certifications.




