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Delivery Manager
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Delivery Manager

Rinku Sharma's profile picture
Posted by Rinku Sharma
8 - 18 yrs
₹5L - ₹20L / yr
Remote only
Skills
Delivery Management
Agile/Scrum
People Management
Stakeholder management
Project estimation
Project Management
Escalation management
Budget management

Job Description

Delivery Manager -

  • Manage a delivery team to ensure timely and accurate customer deliveries.

  • Oversee daily activities of the delivery team and provide direction and guidance as needed.

  • Perform resource allocations and workload assignments according to delivery requirements.

  • Ensure that team maintains a high level of competence and operational excellence.

  • Evaluate the performance of team members and determine training needs.

Roles & Responsibilities

Delivery Management and Escalations

  • Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value

  • Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same

  • Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner

  • Prepare and provide progress reports and updates

  • Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures

  • Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner

  • Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review

People and Team Management

  • Work closely with SM in removing roadblocks to their work

  • Understand and solves learning, development, and training needs of Projects and team members

  • Set-up goals/Roles & Responsibilities for the group/team members

  • Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members

  • Takes all Hiring decisions

  • Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM

  • Work with Agile Coach to find and execute training needs and places for improvement

  • Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.

  • Evaluate the engagement level of the group/team members and take respective actions

  • Experimenting with innovation projects, pet projects, product ideas

  • Drives cultural change working along with Agile Coach

Process

  • Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.

  • Improving hiring and staffing process, future planning for the group growth

  • Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices

  • Get Project/Delivery Audits done for Projects at regular intervals and take respective actions

360 Degree review

  • Create a 360 view of project health metrics as per Srijan standards

  • Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums

  • Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members

Organizational contributions

  • Participate and represent group in Strategy meet with required details

  • Encourage team-members/group to participate in Organisation contributions/forums

  • Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.

  • Be an evangelist and help HR in hiring/onboarding

Required Skills/Experience

  • Overall Experience of 10+ years in the Industry

  • Good experience in Agile methodology

  • Analytical skills

  • Well-developed interpersonal skills

  • Commercial awareness

  • Effective Communication

  • Team working skills

  • Ability to motivate people

  • Management and leadership skills



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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Srijan Technologies

Founded :
2002
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Empowering enterprises in modernizing their digital systems Srijan has been leading the change for the last 15+ years. A global leader in open-source technologies, our industry forte but not limited to, is media, travel, healthcare, telecom, retail, pharmaceutical, eCommerce and financial sector. Staffed by a team of over 300+ engineers, our teams are based out of India, USA, Japan, Philippines, United Kingdom, Australia, and Germany. With 75+ Acquia Certified Drupal enginers, we are among the top 3 certified companies globally in Drupal community. Our diverse clientele includes Estee Lauder, FlightCentre, Hindawi, Vodafone, Crain, Diversey, PTT Global, and names in Fortune 500. We are an Advanced AWS consulting partner, Acquia preferred partner, and Apigee consulting partner.
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Connect with the team

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Vidhie Gupta
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Ashish Rao
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Shruti Gupta
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PriyaSaini
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Devendra Singh
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Adyasha Satpathy

Company social profiles

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