Delivery Manager

About the Company

The client is revolutionising the way businesses operate through cutting-edge technological solutions. Their focus is on developing intelligent agents and agentic workflows that automate processes and eliminate the need for human effort wherever possible. By leveraging

advanced AI and machine learning, they create systems that enhance productivity and drive efficiency.

Their expertise extends to the fintech, healthcare and medical technology sectors, where they develop innovative solutions that improve patient outcomes and streamline medical operations.

From medical devices to healthcare platforms, their work sits at the intersection of technology and medicine, pushing the boundaries of what's possible. The team is dedicated to continuous learning and growth, ensuring the team members are always at the forefront of the tech landscape.

About the Role

This is a senior, hands-on engineering role at the heart of our product team. You will be one of the most technical people in the room — setting the architecture for our real-time voice AI

agents and building the hardest parts of it yourself. From the systems that power live conversations to the interfaces our clients rely on, you will own how the product is engineered end to end.

We are looking for a genuine lead full-stack engineer with the depth to make architecture decisions that hold up as we scale, and the appetite to still be in the code every day. You should be as comfortable designing the backend services behind a live voice agent as you are shaping a clean interface on top of them — and comfortable being the person others turn to when something is hard.

You will work directly with the founder and product leadership on a fast-moving product, with real influence over technical direction. This is a role for someone who wants ownership at the level of "how the whole thing is built," not just individual features — and who raises the bar for

everyone around them.

What You'll Own

Set the technical direction

• Own the architecture of our core systems — the real-time voice agents, backend
• services, data and APIs — making the decisions that keep the product fast, reliable and scalable as it grows.
• Lead the hardest engineering problems and solve them personally.
• Establish engineering standards — code quality, review practices, testing and technical patterns that the team builds to.
• Drive technical strategy with the founder and product leadership — shaping the roadmap, flagging risk early, and turning product ambition into a sound technical plan.

Build the product end to end

• Design, build and ship features across the stack — backend services, APIs and front-ends — owning them from idea to production.
• Build the client-facing surfaces — dashboards, review tools and configuration interfaces that let our clients run and trust the product.
• Design and evolve the data models and APIs that hold up as we scale across clients.

Make it reliable and fast

• Own production quality — put the monitoring and alerting in place so issues are caught before clients feel them, and performance stays within target.
• Care about performance — find and fix bottlenecks across the stack.
• Build for correctness — put the testing and evaluation in place that keeps the product behaving predictably as it changes.

Lead through the team

• Mentor and grow engineers — through code review, pairing, and setting a technical example others learn from.
• Multiply the team's output — unblock others and lift the overall quality of the codebase.
• Take features from ambiguity to done — turn a rough product goal into a shipped, working capability with minimal hand-holding, and help others do the same.

What We're Looking For

• 8+ years of professional software engineering experience, with significant depth across both backend and frontend and a track record of owning systems, not just features.
• Strong backend engineering, ideally in Python — building and scaling production services and APIs.
• Strong frontend engineering with a modern framework such as React — able to architect and build polished, responsive interfaces independently.
• Proven architecture and system-design ability — you have designed systems that scaled, and can reason clearly about trade-offs.
• Solid fundamentals across APIs, databases and cloud infrastructure.
• Experience building real-time and/or AI-powered products — or clear, demonstrable ability to lead in this area.
• A history of technical leadership — setting standards, mentoring engineers, and being trusted with the hardest problems — while remaining hands-on.
• Excellent communication and a genuine ownership mindset — someone who can be handed an ambiguous, high-stakes problem and be trusted to see it through.

Nice to Have

• Experience working with AI / large language models in production.
• Experience with voice or other real-time products.
• Exposure to healthcare, fintech, or other regulated / high-stakes domains.
• Experience as an early or senior engineer in a startup, where you set direction and wore many hats.

Key Responsibilities:

• Assist in planning, scheduling, and executing projects
• Coordinate with internal teams and stakeholders to ensure smooth project flow
• Track project progress and update status reports
• Maintain project documentation, timelines, and records
• Identify risks and escalate issues to the project manager
• Ensure deadlines and quality standards are met
• Organise meetings, prepare agendas, and document minutes
• Monitor resource allocation and utilisation

Required Skills:

• Strong organisational and time management skills
• Excellent communication and interpersonal skills
• Ability to multitask and work under pressure
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Knowledge of project management tools (e.g., Jira, Trello, Asana)
• Problem-solving and analytical thinking

• Structured Query Language (SQL), e.g. SQL/PSM, Transact-SQL queries, writes SQL scripts in SQL Server 2000/2005/ 2012/ 2016, etc.
• 1+ years in Cloud Database services like AWS Dynamo DB / RDS
• Excellent Troubleshooting skills of existing functional implementation to derive leaner solutions and effective performance between applications software, systems software, and installed hardware.
• Database instance maintenance tasks such as DB Integrity Checks, Index Maintenance.
• High availability like clustering, log shipping, mirroring, replication.
• Backup and disaster recovery, Capacity planning and performance monitoring, Physical database structure, RDMS administration roles, instances, profiles, and security connectivity.
• Developing, implementing, maintaining, and following change control and testing processes for modifications to databases.
• Establishing backup and recovery or replication plans to minimize data loss and system downtime.
• Improving data quality through data analysis, monitoring, gap analyses, and working with the teams to provide solutions and resolve errors.
• Maintaining data integrity and security (manage roles and permissions of database users).
• Reviewing the security logs from the SQL Server Error Logs to determine if you had a breach or a violation in one of your policies.
• Ensures optimal database performance and availability.

·      Creation & maintenance of Databases in AWS.

Overview: 

We are seeking an experienced Node.js developer with a passion for esports to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using Node.js and a proven ability to work effectively in a team environment. Experience in the esports industry is a plus. 

Responsibilities: 

• Develop and maintain web applications using Node.js and related technologies 
• Write clean, maintainable, and efficient code 
• Collaborate with the design and product management teams to implement new features and functionality 
• Work with the DevOps team to ensure proper deployment and monitoring of applications 

• Troubleshoot and debug issues as they arise 
• Write and maintain comprehensive documentation 

Requirements: 

• Strong professional experience with JavaScript and Node.js 
• Experience with building and deploying web applications 

• Familiarity with web development frameworks such as Express or Koa 
• Experience with Git and version control 
• Strong problem-solving and communication skills 

Preferred: 

• Experience in the esports industry 

• Experience with cloud technologies such as AWS or Azure 
• Familiarity with front-end development technologies such as HTML, CSS, and React 
• Experience with data persistence technologies such as MongoDB or MySQL 
• Experience with testing frameworks such as Jest or Mocha