Job Description
Delivery Manager -
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Manage a delivery team to ensure timely and accurate customer deliveries.
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Oversee daily activities of the delivery team and provide direction and guidance as needed.
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Perform resource allocations and workload assignments according to delivery requirements.
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Ensure that team maintains a high level of competence and operational excellence.
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Evaluate the performance of team members and determine training needs.
Roles & Responsibilities
Delivery Management and Escalations
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Owns the end to end delivery of the Projects, focusing on regular and timely delivery of value
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Define project scope and schedule, define and track the Release/Project plan, milestones as per SOW/Release Plan and work closely with PO/SM for the same
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Manage risks and issues, Understand and flag risks/mitigations and dependencies along with SMs/POs appropriately and timely manner
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Prepare and provide progress reports and updates
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Manage deviations from plans and work closely with SM/PO in apprising client in case of any scope/plan changes and work towards negotiation/SOW edits/approvals or take corrective measures
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Be an escalation point for every SM and PO and Client on project-related issues and provide resolution or resolve the same in a timely manner
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Manage engagement/relationship with the client and work towards the inputs/feedback from the CSAT review
People and Team Management
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Work closely with SM in removing roadblocks to their work
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Understand and solves learning, development, and training needs of Projects and team members
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Set-up goals/Roles & Responsibilities for the group/team members
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Work closely with SM for defining the career path, performance improvement plan(PIP) for group/team-members
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Takes all Hiring decisions
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Do resource Management- allocation, projections and take all Staffing decisions in consultation with PO and SM
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Work with Agile Coach to find and execute training needs and places for improvement
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Skip-level meetings with people to see their motivation, any personal issues, inter-team conflict, etc.
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Evaluate the engagement level of the group/team members and take respective actions
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Experimenting with innovation projects, pet projects, product ideas
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Drives cultural change working along with Agile Coach
Process
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Works closely with Delivery Directors to discover challenges and access programs. Ensure review and retrospective recommendations are getting implemented in the projects and work closely with Agile Coach to address the challenges with proposed recommendations.
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Improving hiring and staffing process, future planning for the group growth
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Work with the Architects/Chief Architect in supporting him to adopt the recommended engineering practices
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Get Project/Delivery Audits done for Projects at regular intervals and take respective actions
360 Degree review
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Create a 360 view of project health metrics as per Srijan standards
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Represent 360 reviews for Project at a regular cadence and provide project updates in PM forums
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Get involved in team 360 review(quarterly/project end) and work towards the feedback of team members and facilitate appraisal decisions for group/team-members
Organizational contributions
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Participate and represent group in Strategy meet with required details
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Encourage team-members/group to participate in Organisation contributions/forums
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Be a channel for Srijan to showcase by attending, delivering, networking at meetups, presentations, sessions, workshops etc.
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Be an evangelist and help HR in hiring/onboarding
Required Skills/Experience
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Overall Experience of 10+ years in the Industry
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Good experience in Agile methodology
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Analytical skills
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Well-developed interpersonal skills
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Commercial awareness
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Effective Communication
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Team working skills
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Ability to motivate people
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Management and leadership skills
Shubham Vishwakarma
Full Stack Developer - Averlon
About Srijan Technologies
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Job Description: Sales Engineer
1. Identify and develop new business opportunities for electrical equipment
in industrial and commercial sectors.
2. Build and maintain strong customer relationships to drive repeat and
referral business.
3. Understand customer technical requirements and provide appropriate
product solutions.
4. Conduct product presentations, demos, and negotiations to close sales
effectively.
5. Coordinate with the technical and service teams for installation and after-
sales support.
6. Achieve monthly and quarterly sales targets as assigned by the
management.
7. Prepare sales forecasts, reports, and market intelligence data.
8. Attend industry events, exhibitions, and customer visits to promote
product visibility.
9. Ensure timely follow-up on inquiries and maintain accurate records in
CRM.
10. Stay updated on competitor activities, market trends, and new
technologies.
Industry : Electrical Equipment Manufacturer
SENIOR DESIGN ENGINEER
ROLE AND RESPONSIBILITIES
Getting development inputs from Design Manager .
Field visit for observing technical requirement.
Design review meeting held with design team.
Preparation of Development Plan.
Concept modelling creation.
Design review meeting held with Design team.
Complete modelling of prototype machine,Special Tools and Welding Fixtures.
Get project budget amount from Management.
Preparation of BOM in Excel as per our company standards.
Making Sheet metal and machining component design and fabrication, in that Laser Cutting Drawing, Bending drawing, Machining drawing, Welding Drawings, Assembly Drawing, GA Drawing,Product Catalogue and SOP from SOLIDWORKS and AUTOCAD.
Quality plan creation.
Design review meeting held with Production team.
Bought out items, Sheet metal Bending,Laser cutting, Welding, Powder coating and machining process followup.
Inspection of Prototype machine components as per quality plan.
Assembly of prototype machine .
Product verification at in house.
Product validation at field.
Handover the product to production includes the following documents.
l Maintaining Design documents securely as soft copy in drive and Hard copy
1. BOM
2. Manufacturing Drawings
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4. Quality Plan and Standard component specification
5. Components image list
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ECN execution for existing product upgradation and solving problems .
Value engineering of existing products.
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Leading team members and allocate their works and monitoring.
As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.
Key Responsibilities:
- Customer Interaction:
- Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
- Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
- Build and maintain strong, positive relationships with clients to foster long-term loyalty.
- Issue Resolution:
- Investigate and resolve customer issues or complaints promptly and effectively.
- Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.
- Product Knowledge:
- Develop a deep understanding of the products or services offered by the company.
- Provide accurate and comprehensive information to customers about product features, pricing, and benefits.
- Communication:
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- Ensure clear and concise communication to avoid misunderstandings.
- Record Keeping:
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- Use CRM data to identify trends, customer preferences, and areas for improvement.
- Customer Feedback:
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- Share valuable customer insights with relevant internal teams for continuous improvement.
- Upselling and Cross-selling:
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- Customer Education:
- Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.
Qualifications and Skills:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in customer service or a similar role.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Familiarity with CRM software and proficiency in using various communication channels.
- Ability to work independently and collaboratively within a team.
- Strong organizational skills and attention to detail.
Note:
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.
PythonSenior Data Analyst
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- Filing of corporate tax returns.
- Experience in providing financial advice
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- Attention to detail and problem solving ability
- Impressive oral and written communication skills
- Ability to manage stressful situations effectively
- Good mathematical skills.
- Strong leadership qualities.
Roles and Responsibilities
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b. Working closely with the AVP and designing an outreach strategy for corporate clients which include HR Heads, CHRO's, Business Heads and other decision makers.
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Prior experience of selling to HR Leaders.
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- Tinkerer who loves to create new products
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon