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We are looking for a Technical Project Manager to oversee the successful execution of projects which involve deep integrations of various systems. This TPM should be able to identify the complete requirements of all involved stakeholders and identify the technical solution with a clear breakdown of tasks required for successful completion of the project.
Responsibilities:
- Create clear requirement documents for both new projects and changes on existing technical projects
- Identify business risks and points of failure in ongoing projects
- Plan and manage releases with all the system providers
- Troubleshoot any system failures on current projects
Requirements:
- Candidate must be from IIT.
- Candidate must have knowledge on Agile and Scrum.
- 4+ Years of total experience with atleast 2+ years in project management
- Understanding of data pipelines.
- Prior experience or knowledge on IT/Telephony Systems
- Excellent interpersonal and communication skills.
- Ability to multitask - excellent planning and time management skills
- Excellent leadership abilities.
Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.
Responsibilities:
- Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
- Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
- Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
- Provide comprehensive training to clients on Buildesk products and best practices.
- Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
- Identify and pursue opportunities for upselling and cross-selling within existing accounts.
- Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
- Articulate the value proposition of Buildesk products and recommend optimal solutions.
- Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
- Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
- Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
- Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
- Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
- Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.
Qualifications:
- Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
- Demonstrated ability to deliver effective product training and support software business models.
- Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
- A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
- Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
- Experience in monitoring customer health metrics and implementing strategies to minimize churn.
- Proficiency in CRM and ERP systems.
12+ years of experience in a senior design role within a media agency or similar environment, with a focus on corporate branding and packaging design.
- Proven track record of leading successful corporate branding and packaging design projects, with a portfolio that showcases your creative prowess.
- Bachelor's or Master's degree in Design, Visual Arts, or a related field is required.
- Proficiency in design software such as Adobe Creative Suite, Sketch, Figma, etc.
- Demonstrates professionalism, confidence, and composure in high-pressure situations.
- Possesses strong organizational skills and an adaptable mindset to accommodate evolving project
Requirements.
- Has a keen attention to detail.
- Takes initiative and actively contributes ideas.
- Presents confidently in high-level client meetings, presentations, and pitches.
- Displays curiosity and encourages it within the team.
- Receives and provides feedback positively, while also guiding junior team members.
- Maintains a passion for learning new skills and encourages team members to do the same.
- Earns high trust and respect from both clients and colleagues.
● Map the customer journey and identify opportunities to proactively improve the
customer's experience with the business
● Develop listening points in the customer journey, define segmentation of customer
base and varying strategies, and identify opportunities for improvement of existing
services, introduction of new services, and scaling of all operations
● Monitor, Evaluate & Improve Net Promoter Score (NPS), Customer Satisfaction
(CSAT), Customer Churn Rate, and Customer Retention
● Experienced in building dashboard, queries & automation on Zendesk
● Create & Maintain customer experience team scorecard & Process metric
scorecard
● Workforce management planning experience
● End to End data management for the customer experience process
● Optimize business costs and processes
Requirement - Candidates with MIS background & workforce management. Experience i
Zendesk will be add on
Nextyn is expanding and is looking for its next superstar - a research consultant. Please note - this is not related to financial or equity research. The role pertains to Market Research (Primary & Secondary)
The candidate must have:
- At least 3 years of experience working in market research.
- Must be capable of identifying and understanding new industries, globally and shortlisting research papers written by prominent researchers on the topic.
- Good communication skills to speak with end clients
- Prepare presentations to explain their findings to the end client
We're looking at immediate joiners or people with a maximum notice period of 15 days.
OBJECTIVE :
- The Product Development team within PayMate works with business to establish the overall strategy and priorities for the products and platforms. Based on the business strategy and overall priorities, the Product Development team creates product plan, including high level business requirements, solution designs, benefits definition and aligns with overall go to market rollout plan.
- We are looking to hire Product Managers with Payments background and Supply Chain Finance experience. You will engage existing and potential customers directly, and decide the future of the product based upon a strong understanding of the customer requirements. You will also collaborate with technology, marketing, sales and support to solve for the best customer experience.
- The candidate should be willing to accept a dynamic and multi-faceted role requiring to work across several teams and even geographies, while working with the core management team on the best way forward to help achieve our collective goals.
KEY RESPONSIBILITIES :
- Build a scalable Payments Automation System
- Meet regularly with key customer facing teams to collect and analyse user feedback to shape new product ideas and user requirements.
- Implements usage tracking and analyse patterns to validate new feature requirement.
- Have strong solution skills in translating customer needs to product functionalities.
- Convert ideas to prototypes and demonstrate them to the key partners.
- Stay on top of the market and competition.
- Act like an owner for the success of your product.
- Will be responsible for the end to end product roadmap from features creation, prioritization, go live, onboarding process streamlining.
- Responsible for regular running of solutions and products - monitoring success through revenue
- Maintain communication among and between stakeholders - interacting with business managers to ideate the requirements , work with the technology teams to implement the solutions
- Collaborate and work with various internal departments and external vendors in the launch and implementation of the processing platform for specific clients in the specific markets and regions. This involves working with the technical teams for roadmap, feature and release management
- Definition of platform features include creating detailed user and process flows
- technical level designs and algorithms to satisfy the feature requirements
- Working with clients to define business requirements from the high level down to the detailed levels.
- Work with the technical development teams to review the solution and technical designs with an understanding of how the solution impacts the overall platform architecture
- Work with the technical testing teams to review the test cases and testing to ensure newly defined platform features are properly tested
- Some platform features require the development of new APIs for which field level designs are required.
- Collaborate and work closely with our external processing partners and vendors in the launch and implementation of the processing platform for all markets and regions.
- Work with our processing partners to ensure the card processor's platform has features that are needed for the specific markets in question and where there are gaps to draft up the solution in conjunction with our partners and have that delivered in a timely manner
- This role would require the person to work across geographies, time zones, cultures and competencies as well as internal teams who might not be very familiar with global payments & its intricacies
- Be willing to get your hands dirty - from writing feature stories, drawing swim lane diagrams to running sprint meetings, you will do it all
- You would be required to articulate & justify your vision & strategy behind you roadmap to domain experts & leaders again & again in a crowded & evolving payment stage
- Dealing with engineers & architects to design new flows, adapt systems to new market innovations while maintaining integrity & scalability of the platform is vital
PREVIOUS EXPERIENCE :
- 5-7 years of experience in product management with 3 or more years in Payments background
- Strong customer centricity
- Ability to think creative and solve problem
- Familiarity in agile development framework will be preferable.
- Prior experience at fast growing fintech / B2B startups will be preferable
- Highly adaptable and aware. Comfortable in an evolving and dynamic environment.
- Good networker: persuasive with excellent interpersonal skills.
- You are comfortable working hands-on in a fast-paced start-up environment
- Problem-solving and detail orientation come naturally to you.
- Worked with banking & payments partners
- An engineering degree (a management degree is a bonus, not mandatory)
- Formal product management training - good to have
- Knowledge of Product Management tools like Trello, JIRA, Figma, MS Projects, Postman, etc.
JOB DESCRIPTION
Nature of Work:
This being an advanced level position in the S/W development team the individual is expected to:
∙ Participate as a team member in all phases of the S/W lifecycle, including the analysis and design of S/W systems.
∙ Participate in a detailed level of coding, code walk – through and unit testing of S/W modules.
∙ Participate in integrated testing of product/ package.
∙ Participate in difficult and typical coding assignments with responsibility of a small module consisting of 3 – 5 members.
∙ Participate in exploration/ feasibility study of products.
∙ Have a thorough understanding of the assigned product/ project.
∙ Participate in generating technical documentation of products/ packages.
∙ Providing technical training to the juniors.
∙ Manage allocated resources, keep compliance with discipline and decorum of the organization.
∙ Keep compliance with Systems and Procedures.∙ Thorough knowledge of current technological trends in Web based Software
∙ Strong Working knowledge of JSF/JSP, Servlets, Spring, Web application development and Core Java
• Working knowledge of working with databases using EJB.
• Knowledge of Bug Tracking tool such as Jira, Bugzilla and source code version control systems (SVN, GIT)
• Knowledge of working in Scrum methodology.
• Good to have knowledge of SonarQube and Web Security Aspects.
• Knowledge of Responsive Front End Development using HTML5, JavaScript, CSS3, JQuery, Ajax and JSON.
• Should be able to write test cases for the feature.
∙ Ability to gather and analyze data & draw logical conclusions
∙ Understanding of company’s vision & goals, business operations∙ Clear and concise oral and written communication skills
∙ Ability to establish and maintain effective work relationships at
all levels
∙ Great passion for S/W development.
∙ Ability to mentor and guide the juniors.SAP PS
Exp: 3yrs relevant in SAP PS
Job Location: Mumbai
Need Immediate Joiner or Max 30 days
- Sap PS Certification Mandatory
- Functional SAP PS Consultant with S / 4 HANA exposure along with SAP SD,FI knowledge,
- Must have end-to-end implementation done.



Technology at Quolam accelerates process transformation and business growth for our clients. Our team uses leading edge technology, innovative thinking and agile processes.
This role demands that the individual must be master of the language grammar, and be very familiar with how to structure, design, implementation, and testing of the project based on one or more open-source technologies.
Individual should be expert in multiple technology stack, hands-on, design and write scalable applications. Individual should be able to work independently on large projects.
Individual should be able to grow and inspire the team's technical skills and keep up with the technological paradigm shift.
Job Responsibilities
10 % of Time
- Collaborate with internal teams and the Solution Architect to discuss software design and architecture and best practices.
- Learn & work on POC's of trending technology along with the Solution Architect
- Translate application storyboards and use cases into functional applications
- Ensures the code follows latest coding practices and industry standards
- Contribute development activities into various projects
- Ensure the best possible performance, quality, and responsiveness of applications
- Should be able to identify, categorize, parse out, articulate and fix problems that occur in applications
- Should understand concept of iterative development and leverage DevOps tools for CI & CD
- Form strong working relationships with your peers and across the team
- Mentoring and educating less experienced team members in related technologies using methods such as informal training, pair programming etc
- Project Participation
o Requirement Analysis
o Task level Estimation
o Technical Design review
o Coding & Unit Testing
o Performance optimization
o Code review
o Support
o Troubleshooting/Debugging
25 % of Time
- Early adoption of trending technologies
- Proactive communication/soft skills
- Deep knowledge of OOPS, and RESTful API services.
- Experience using well-known JavaScript frameworks and libraries, such as React / Angular / Vue etc.
- Deep expertise in one or more of the following technologies - PHP, NodeJS, .NET
- Knowledge of DevOps (Containerization / Jenkins Pipeline, etc.)
- Ability to write and high quality and secure code and understand performance issues
- Experience with database systems, with knowledge of SQL and NoSQL stores (e.g., MySQL, Oracle / MongoDB, SQL Server, etc.)
- Experience on cloud related technologies (AWS / Azure) could be add-on.
- Proficient in multiple stacks of technologies / systems / tools and focus on building depth and breadth of skills.
- Demonstrate the ability to build a work plan or parts of a work plan, as applicable for role
- Strong understanding of Agile methodologies.
- Development - .NET Core | PHP | HTML5/CSS | Angular | React | VueJS
- DevOps - GIT, Jenkins
- Cloud – AWS | Azure
- Database – Oracle | Mongo DB | MSSQL | MySQL | PostGreSQL
Soft Competencies
- Team Player
- Strong communication skills with ability to communicate complex technical concepts and align organization on decisions
- Ability to communicate well in English
- Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply
- Passionate about technology and excited about the impact of emerging/disruptive technologies
- Open to learning new ideas outside scope or knowledge skillset
- Creating a positive environment within the team
- Strong team player and be a technical lead for the team.
- Challenge the status quo

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others.
Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms.
http://www.sportzinteractive.net/">www.sportzinteractive.net
2+ years of experience on web technologies.
Primary Responsibilities:
- Coding and debugging pure JavaScript, polyglot and multi-lingual applications.
- Working closely with Technical Lead/Project Manager to ensure development timelines are met.
- Contribute with ideas to improve system design or streamline product delivery.
- Working with challenging applications involving Real Time Data.
- Working on different platforms including the usage of the Native SDKs provided on JavaScript.
Required Skills:
- Strong experience in developing applications using Javascript and Jquery.
- Minimum 2 years of experience in React.JS is a must.
- Experience in any other Javascript libraries is an added advantage.
- Create different types of Charts and Graphics with the help of HTML5 Canvas, SVG etc.
- Should possess understanding of UI design and its behavior across devices (desktops to smart phones).
- Good to have worked with APIs exposed by social media sites like Facebook, Twitter, Instagram etc.
- Experience in working with data structures such as XML and JSON.
- Added knowledge of mobile development frameworks like jQuery Mobile is an added advantage.
- Good communication and problem-solving skills.
- Should be a self-starter and should have the ability to work under pressure.
- Should be passionate about sports.
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented