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Role- Admin Executive
Location- Pune
Working Days- 6 Days Full Time Work from Office
About : Organization is a premier institution dedicated to nurturing the next generation of fitness professionals. We offer specialized diploma programs in Fitness Training and Nutrition, emphasizing practical learning and industry-relevant skills. Our state-of-the-art facilities, experienced faculty, and supportive environment provide students with the ideal platform to achieve their career goals in the fitness industry.
Work Culture: At Organization, we foster a collaborative, inclusive, and growth-oriented work culture. Our team is passionate about fitness and education, committed to making a positive impact on our students' lives. We value innovation, creativity, and a growth mind-set, offering a supportive and fulfilling work environment.
Job description:
A.Administration:
• Coordination with all the departments as per the requirement
• Contacting Students if there are any changes in their Lecture Schedule
• Follow-up calls to Students regarding the PDCs (Post-dated Cheque), missed lectures EMIs, etc.
• Exams: Supervising In-house Theory Exams and Practical exams/pre-requisite calls to students for remote exams
• Banking: Cash deposition/Cheque deposition
• Administer the distribution and collection of lockers for staffs and students
• School Stock: Printing item, Toiletry and Stationery
B.Reception:
• Responsible for welcoming students/visitors/staffs at the school
• Responsible for handling incoming calls
• Managing the school notice board and organizing classrooms
• Maintaining attendance of students and staffs
• Checking the hygiene and cleanliness of the entire school
C.Cash Management:
• Handling Petty Cash of School
• Preparing Payment vouchers and coordination the same with the Accounts Team
What are we looking for:
• Good Communication Skill and Extremely Logical & Multitasking
• Well versed with computer skills (MS office, Excel, Word & PowerPoint, etc.
If Anyone interested apply through link:- https://tiny.cc/NGtalent
Job Location: Yeswanthpur, Bengaluru
Job Description:
∙Estate Management
∙Central Purchasing activity
∙Management and supervision of front office.
∙Detailed Planning of Travel and Hotel arrangements for employees and Senior Management when they
travel outside India or within India.
∙Prepare Itinerary for employees and senior delegates
∙Coordination in Visa Processing, travel formalities for employees and visitors.
∙Organizing Complete Domestic Air/Train/Overseas travel (Ticketing through Travel agent, Hotel Booking, Vehicle Arrangement).
∙Planning, Organizing and controlling all administrative functions.
∙Maintain rate contract with Vendors for Supply of Office Stationery, travel, hotel, cab services etc. ∙Maintain and manage company car fleet , including repair, maintenance, insurance claims, insurance renewals.
∙Supervision of Housekeeping Staff & Maintenance of office equipment’s /premises.
∙Taking care of Day to Day admin activates of the organization like stationery, pantry items, office equipment’s etc.
∙Paying Monthly utility bills and other vendor payments (like cab, courier etc.)
∙Verify and approve the invoices of vendors for payment processing.
- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.
About 4-5 years of total experience of recent full life cycle IT and non-IT recruitment, and some amount of HR and general administration experience such as coordinating, scheduling, tracking, collecting and organising documents, etc.
- Own the responsibility for talent acquisition (internal as well as Singapore-based), including job posting, collating applications, and tracking candidate status to closure
- Constantly look to find new ways of identifying/sourcing technical and recruitment talent
- Screen and shortlist candidates for interviewing.
- Prepare offer letters and stay in touch with upcoming joiners
- Help new joiners onboard, identify any required facilities, set them up on email, e-phones and intranet
- Track and close (or coordinate to close) support requests pertaining to HR, desktops, payroll, leave, etc.
- Assist the executive management in occasional administrative or organisational tasks as requested. These may include gathering and collating data, organising documents, etc.
- Attention to detail, an organised and systematic approach to working, and good oral and written communication skills are non-negotiable.
- Ability to maintain smooth professional working relationships with employees, other internal and external support roles, vendors, etc.
- A passion for getting things right, getting results, employment branding, selection, and quality of candidates and associates experience
Key Purpose
Responsible for direction, strategy, planning & execution for the company's human resources management and administration while also managing the industrial relations in a unionized environment which requires special attention.
Key Responsibilities :
1. Prepare the annual human resources budget based on strategic aims and specific business objectives of the company. Review and roll out action plans during quarterly, monthly forecasts to achieve the targets set.
2. Direct and coordinate human resources management operations which include recruitment, training & development, Industrial Relations, and personnel administration. This covers custody and maintenance of all human resource records and documentation and meeting all compliance requirements set by governmental authorities.
3. Develop, update, implement and maintain policies and processes for all human resource operations and ensure that they are clearly understood and followed.
4. Monitor and ensure the timely completion of the annual review of the performance management system in place. Continually revise and update the business objectives and key result areas in consultation with the functional heads to improve the contribution of individuals and teams to business performance thereby aligning with the company- s strategic aims and business objectives.
5. The management of recruitment processes to secure the right person and competencies to satisfy the organization's development/job needs.
6. The development and implementation of organizational group and individual learning processes that achieve the skills and knowledge development to fulfil current and future business success.
7. Managing the relationship with the union as a representative of the management to liaison between the management and the union. To investigate and resolve any complex or critical industrial relations issues in a timely and effective manner. Handling complaints, managing grievance procedures, and facilitating counseling in conjunction with the management.
8. Facility management will ensure a clean, hygienic, secure facility in good repair, running efficiently with processes/frequencies / performance measures in place. Printing and stationery stocking & issue and incoming mail distribution will be part of facility management.
Additional Responsibilities :
Travel Management - Ordering flight tickets based on approved travel requisitions, themost economic rates and efficient travel, turnaround times. The domestic & international travel policy ground rules will apply.
Profile :
- Right Organisation - Small or Midsized engineering company in a professional, process-driven manufacturing environment.
- Right Qualification - Graduate/Engineer, Masters in Human Resource Management Right Experience - +12 years experience, 5 years minimum relevant experience,
- Competence - Excellent verbal and written business communication skills including the Capabilities ability to communicate with all levels of management and workmen in the organization.
- Strategic analytical capability, attention to detail and presentation skills
- Empathy and ability to understand the development needs of all employees
- Managing administrative work with a high degree of perfection
- Proficient with computers particularly with MS office and ability to utilize various software applications
- ERP functional knowledge, strong business, and quality management process understanding.
- Using considerable independent judgment and initiative to make recommendations to the management on all human resource related matters.
2) Fix appointments and conduct Online demo sessions on daily basis including follow up session
3) Understand Customer profile & problems
4) Create the need for Smart Learning and advise student-parent to enrol into SP Robotic Works
courses as solution
5) Handle Objections and Price Negotiation to generate Sales Revenue
6) Learn/ Upgrade ones own Product Knowledge and Sales Skills to achieve and exceed growing Sales
target (s)