3+ Administrative support Jobs in Mumbai | Administrative support Job openings in Mumbai

JobResponsibilities:

• Executing Power BI administrative tasks to oversee the management of licenses, capacity, workspaces.

• Manage data sources and creation of new connections/ workspaces

• Installation and maintenance of Power BI gateways

• Maintaining, administering, and optimizing the Power bi premium capacities and performance tuning

• Power BI license and cost management

• Hands on experience in CI/CD pipelines

• Testing new features from monthly Power BI updates and enabling it for broader groups

• Developing and maintaining PowerShell scripts, Power Automate for regular task automation.

• Experience in Power BI data modeling concepts and creation of new Power BI reports

• Deploying, automating, and maintaining Azure-based cloud services

• Evaluating new technology options and vendor products

• Developing and maintaining custom SharePoint Online pages along with administrative management

• Completing certifications and training on the latest technologies

• Identifying and documenting common recovery procedures for service-impacting incidents Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

• Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

• Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

• Managing customer interaction with the utmost professionalism, courtesy, and responsiveness

• Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.

CandidateProfile:

Eligible Branches:

• B. Tech./B.E. (CSE/ IT only)

Eligibility criteria:

• 60% plus or equivalent in Computer Science/ Information Technology Only

• 60% plus in 10th and 12th

• No active backlogs

Skills andAbilities:

• Knowledge about Power BI Admin and Azure services

• Excellent communication skills (spoken and written English)

• Ability to work in rotational shifts

• High-leveltechnicaltroubleshooting ability

• Customer orientation

• Excellent problem resolution, judgment, and decision-making skills

• Inclined towards learning scripting languages like JavaScript, Node .js, Java, Python.

Experience: 1-5 year of experience

Location: Noida / Mumbai / Hyderabad

Role = Front desk Executive

Location = Powai and Santacruz, Mumbai

Working days = 6-day working

LOOKING ONLY FOR FEMALE CANDIDATES

MUST HAVE EXPERIENCE OR KNOWLEDGE OF Zenoti Software

Job Description for Front Desk

• Keep front desk tidy and presentable with all necessary materials (calculator, pen, printer etc)

• Greet, communicate and welcome clients with a smile.

• Make client comfortable and can offer refreshment (like water, tea, & coffee etc)

• Answer questions and address grievances

• keep updated records and files of the clients

• Familiarity with EcoGreen & Zenoti

• Answering All incoming calls and redirecting them or keeping messages.

• Direct clients to the appropriate doctors , therapists with whom appointment is fixed with assigned room.

• Be familiar with procedures for handling all aspects of customer complaints or disputes.

• Should be able to handle bookings and process billing part and follow up with clients for balance payment.

• Asking them to book the next appointment while they done with treatment

• Maintain a professional environment and brand decorum.

• Should have a client schedule ready before the client arrives.

• ensuring to inform the client about the waiting time and about the delays in their schedules.

• Responsible for sharing the incident sheet and reporting it to the clinic manager.

• Responsible for escalating client issues to concerned doctors .

• Ensuring timely redemption of packages and sessions

• Ensuring Timely to close bills and pre paid balance of clients

• Responsible for handing over hard copies of service product bills and customer copies if a card is being swiped.

• Responsible for arranging/coordinating

or keeping ready the machines for movement between the rooms

True medicines at true prices! 

Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range. 

Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.  

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our internal team's technical issues. You will support the users by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate. 

What you will be doing:

• Mastering the Truemeds internal platform in order to efficiently and effectively diagnose, troubleshoot, and identify solutions to promptly resolve customer/users issues
• Support users via live chat & phone. Respond to user's technical support requests and feature-related questions
• Create and maintain product-related documentation, internal and external
• Debug user issues and create reproducible test cases for engineers to resolve
• Properly escalating unresolved issues to appropriate internal teams while providing clear steps to reproduce and detailed troubleshooting steps
• Understand user goals and their desired outcome from using the product.
• Document use cases and feature requests

What we are looking for:

• Previously done customer support role. Preferably technical customer support
• You're data-driven and analytical
• Excellent follow-up skills with great attention to detail
• You are comfortable in a startup environment; are self-motivated move quickly, and wear many hats
• You have a highly structured work approach, the ability to manage multiple activities in parallel
• Good communication skills: English / Hindi / Marathi / Bengali 

Location:

• Kailash Industrial Estate - Vikhroli / Powai, Mumbai.
• Kasba Industrial Estate - Kolkata
• Naraina Industrial Area Phase 1 - Delhi 

Timings:

12.00 PM to 9 PM

Working Structure:

In-Office: Monday - Saturday

Remote: Sunday 

1 Weekly off, 2 Monthly offs. 

Joining:

Immediately.