HR Manager

Salesforce Technical Architect

📍 Location: Pune - Hybrid (3 days WFO)

🕒 Shift: 2:00 PM – 11:00 PM

💼 Experience: 13+ Years

About the Role

We are seeking an experienced Salesforce Technical Architect to lead the design and implementation of scalable, enterprise-grade Salesforce solutions. This role requires deep expertise in Salesforce architecture, integration strategies, platform scalability, and performance optimization across multiple Salesforce clouds. You will collaborate with business stakeholders, technical teams, and leadership to define architecture standards and deliver robust, high-performing solutions.

Roles & Responsibilities

• Design end-to-end Salesforce architecture for enterprise-scale applications.
• Define scalable, secure, and high-performance technical solutions across Salesforce platforms.
• Lead architecture discussions and provide technical direction throughout the project lifecycle.
• Design integration solutions using REST APIs, SOAP APIs, Platform Events, and event-driven architecture.
• Optimize applications for performance, scalability, and reliability.
• Implement architecture strategies to efficiently handle Large Data Volumes (LDV).
• Ensure compliance with Salesforce best practices, governance, and coding standards.
• Review technical designs, code quality, and solution implementations.
• Guide and mentor development teams on architecture patterns and platform best practices.
• Collaborate with business stakeholders to translate business requirements into technical solutions.
• Identify technical risks, recommend mitigation strategies, and drive continuous platform improvements.
• Support technical estimations, solution planning, and architecture governance.

Required Skills & Experience

• 13+ years of overall IT experience with extensive Salesforce expertise.
• Strong experience in Salesforce Technical Architecture and Solution Design.
• Expertise in Apex architecture, governor limits, and platform scalability.
• Hands-on experience designing solutions for Large Data Volumes (LDV).
• Strong knowledge of Salesforce integration architecture using APIs and event-driven patterns.
• Experience across Sales Cloud, Service Cloud, and Experience Cloud.
• Expertise in application performance tuning and optimization.
• Strong understanding of Salesforce security, sharing models, and platform best practices.
• Excellent stakeholder management and technical leadership skills.

Preferred Skills

• Experience with performance testing tools such as JMeter or Azure Load Testing.
• Exposure to Agentforce and Salesforce AI capabilities.
• Salesforce Technical Architect certifications are highly preferred.

Interview Process

• L1 Technical Discussion
• Project Manager Round
• Client Interview

Role & Responsibilities

• Experience 3-4 years (GB03), 5 years (GB04)
• Product design and UX research background with understanding of software development, retail services, and branding
• Must have developed ecosystem maps or service blueprints in different products
• Must have knowledge related to system architecture (either built or designed)
• Education can be bachelor of technology or design; certifications from renowned institutes on Service Design (SDN or NNg UX research certificate). UK institutes offer Masters in Service Design, as well as certificate programs from IITs.
• Good to have is research/awards in service design or service innovation, work as a service designer with early-stage startup

Ideal Candidate

• Strong Service Design /Customer (user) Experience Design profile
• Mandatory (Experience1) - Must have 3+ YOE in Service Design (Customer Experience Design) across Products/Services with strong experience of end-to-end service thinking (beyond just UI/UX)
• Mandatory (Experience 2) - Must have hands-on experience in creating service blueprints, ecosystem maps, and customer journey maps across multiple products or services
• Mandatory (Experience 3) - Strong understanding of software development lifecycle, retail/service ecosystems, with branding and experience consistency principles
• Mandatory (Experience 4) - Must have working knowledge of system architecture (designed or collaborated closely with engineering teams)
• Mandatory (Portfolio) - Strong portfolio showcasing service design projects, including problem framing, research insights, blueprinting, and implementation impact
• Mandatory (Education) - Bachelor’s degree in Design, Technology, or related field (B.Des / B.Tech or equivalent)
• Highly Preferred (Pedigree) - Candidates from NID College are highly preferred
• Preferred (Certifications) - Relevant certifications in Service Design / UX Research from reputed institutes (e.g., SDN, NNg, IIT programs, or equivalent)
• Preferred (Experience 1) - Experience working as a Service Designer in early-stage startups or involvement in service innovation initiatives / awards / research
• Preferred (Experience 2) - Exposure to service design / service management programs from top institutes (IIMs or equivalent

Manage end to end travel plans pan India efficiently and cost-effectively – airlines, trains, transport, and hotels.  Negotiate on best rates through vendors every time there is a travel occurrence.  Communicate with the person travelling regularly to keep them updated on logistics.  Manage emergency changes/cancellations in a professional and calm manner.  Handle visa applications and formalities promptly.  Handle all incoming travel requests and the processes that follow after.

key skills - Flutter, android development, ios development

Experience: 1 - 4 years
location - chennai

Roles and Responsibilities

- Good programming skills in Dart and Object-Oriented concepts.
- Experience with Flutter - Material design, BLOC, Async, Streams,        Navigation.
- Exposure to Android and iOS Mobile Application Stack.
- Experience in working with RESTful APIS, TCP / Sockets.
- Knowledge in version control - Git

OJ Commerce Inc. is a fast-growing retailer serving the US market through OJ Commerce.com and various market places such as Amazon, Walmart, and eBay. OJ Commerce is a privately held, profitable company headquartered in Miami, Florida, USA with a 100% dedicated back-office in Chennai. The workhours are flexible with predominantly India business hours with some overlap with US Eastern Time business hours based on need.

Experience: 

4+ relevant experience

Role: Individual Contributor Role.

Location : Chennai - Ekaduthangal (Work From Office)

Skill Sets:

• In-depth knowledge in MS SQL Server and related tools & technologies such as SSIS, SSRS &SSAS

• Exposure to data modelling and ability to develop complex queries & procedures

• Manage and monitor performance, capacity and security of the database

• Continuously improve the performance of the database in alliance with the Database Adminstrator by optimizing jobs, procedures & queries

Desirable Skills:

➢ Candidates with experience in ecommerce / online retail is added value.

➢ Should be comfortable in dealing with senior leadership (internal & external)

➢ Communication Skills – Excellent verbal and written communication skills with ability to explain ideas very clearly.

➢ Self–motivated and flexible, with an ability to work independently.

Traits Expected: 

• Ability to work in a fast–paced, dynamic environment with limited resources

• Problem-solver with a desire to solve complex business problems with innovative & cost–effective solutions

• Excellent analytical and problem-solving skills, with out–of–the–box thinking.

Location: Chennai

Experience: 4 years

• Cultivating solid relationships with clients through the provision of exceptional after-sales service.
• Creating a positive onboarding experience for new clients.
• Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• Identifying ways to overcome clients' initial dislike of company products.
• Maintaining an accurate record of all existing and potential clients.
• Responding to client inquiries in a timely and professional manner.
• Training and providing overall guidance to client service employees.
• Organizing training seminars to enable clients to fully utilize product features and benefits.
• Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Responsibilities:

• Collaborate with R&D teams and incorporate blockchain into the development and design of solutions that employ cross-asset frameworks and concepts
• Leadership abilities in order to provide the team with the correct direction to ensure that the correct solution is implemented with tremendous success.
• Build performance indicators to assess the performance of the Blockchain.
• Preparation of a risk and failure analysis and risk prevention plan.
• Train and advise technical employees on Blockchain tools and frameworks, Blockchain principles, and so forth.

Required Skills:

• Worked on new technologies and develop performance standards for appraising any new solutions.
• Extensive knowledge of blockchain architectural concepts and the development of storage solutions.
• He shall have a solid understanding of Blockchain foundations, consensus algorithms, and smart contracts 
• Excellent knowledge of blockchain frameworks, for example, Hyperledger Fabric, R3 Corda, and Ethereum
• Good command over the several consensus algorithms used for the Bitcoin Blockchain, Ethereum, Byzantine fault-tolerant algorithms
• Strong understanding of cryptography, in order to provide greater security and immutability to the system