Technical Lead - AI

Key Responsibilities:

·      Architectural Leadership: Design and lead the development of robust, scalable AI architectures, ensuring high performance, reliability, and security.

·      Applied Mathematics & Statistics: Apply statistical analysis, numerical computation, and mathematical modeling to derive insights from large-scale data and optimize model performance.

·      Deep Learning Development: Design, train, and deploy advanced Deep Learning (DL) models.

·      Technical Mentorship: Mentor engineering teams on best practices for AI/ML, coding standards, and architectural design.

·      Model Optimization: Optimize models for speed, efficiency, and accuracy using techniques like pruning, quantization, or GPU acceleration.

·      Strategy & Innovation: Evaluate and select appropriate AI frameworks, tools, and platforms, staying abreast of cutting-edge research and industry trends.

Qualifications:

Required:

·      Education: Master's or PhD in Computer Science, Applied Mathematics, Statistics, Physics, or a related quantitative field.

·      Experience: 10+ years of experience in software development, with at least 3-5 years in a Applied Mathematics and Deep learning.

·      AI/ML Expertise: Proven experience designing and deploying deep learning models in production using frameworks.

·      Mathematics/Statistics: Strong proficiency in linear algebra, calculus, probability, and statistical methods.

·      Programming Skills: Expert-level coding skills in Python (NumPy, Pandas, Scikit-learn) and experience with languages like Java or C++.

Key Competencies:

• Strategic mindset with deep operational awareness.
• Excellent communication and stakeholder management skills.
• Ability to simplify complex technical concepts for executive reporting.
• Strong leadership, people development, and cross-functional influencing skills.

Bias for action and a relentless focus on continuous improvement.

About the Role

We are seeking a hands-on Tech Lead to design, build, and integrate AI-driven systems that automate and enhance real-world business workflows. This is a high-impact role for someone who enjoys full-stack ownership — from backend AI architecture to frontend user experiences — and can align engineering decisions with measurable product outcomes.

You will begin as a strong individual contributor, independently architecting and deploying AI-powered solutions. As the product portfolio scales, you will lead a distributed team across India and Australia, acting as a System Integrator to align engineering, data, and AI contributions into cohesive production systems.

Example Project

Design and deploy a multi-agent AI system to automate critical stages of a company’s sales cycle, including:

• Generating client proposals using historical SharePoint data and CRM insights
• Summarizing meeting transcripts
• Drafting follow-up communications
• Feeding structured insights into dashboards and workflow tools

The solution will combine RAG pipelines, LLM reasoning, and React-based interfaces to deliver measurable productivity gains.

Key Responsibilities

• Architect and implement AI workflows using LLMs, vector databases, and automation frameworks
• Act as a System Integrator, coordinating deliverables across distributed engineering and AI teams
• Develop frontend interfaces using React/JavaScript to enable seamless human-AI collaboration
• Design APIs and microservices integrating AI systems with enterprise platforms (SharePoint, Teams, Databricks, Azure)
• Drive architecture decisions balancing scalability, performance, and security
• Collaborate with product managers, clients, and data teams to translate business use cases into production-ready systems
• Mentor junior engineers and evolve into a broader leadership role as the team grows

Ideal Candidate Profile

Experience Requirements

• 5+ years in full-stack development (Python backend + React/JavaScript frontend)
• Strong experience in API and microservice integration
• 2+ years leading technical teams and coordinating distributed engineering efforts
• 1+ year of hands-on AI project experience (LLMs, Transformers, LangChain, OpenAI/Azure AI frameworks)
• Prior experience in B2B SaaS environments, particularly in AI, automation, or enterprise productivity solutions

Technical Expertise

• Designing and implementing AI workflows including RAG pipelines, vector databases, and prompt orchestration
• Ensuring backend and AI systems are scalable, reliable, observable, and secure
• Familiarity with enterprise integrations (SharePoint, Teams, Databricks, Azure)
• Experience building production-grade AI systems within enterprise SaaS ecosystems

About NonStop io Technologies

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.

Brief Description:

We're seeking an AI/ML Engineer to join our team. As AI/ML Engineer, you will be responsible for designing, developing, and implementing artificial intelligence (AI) and machine learning (ML) solutions to solve real-world business problems. You will work closely with engineering teams, including software engineers, domain experts, and product managers, to deploy and integrate Applied AI/ML solutions into the products that are being built at NonStop io. Your role will involve researching cutting-edge algorithms and data processing techniques, and implementing scalable solutions to drive innovation and improve the overall user experience.

Responsibilities

● Applied AI/ML engineering; Building engineering solutions on top of the AI/ML tooling available in the industry today. Eg: Engineering APIs around OpenAI

● AI/ML Model Development: Design, develop, and implement machine learning models and algorithms that address specific business challenges, such as natural language processing, computer vision, recommendation systems, anomaly detection, etc.

● Data Preprocessing and Feature Engineering: Cleanse, preprocess, and transform raw data into suitable formats for training and testing AI/ML models. Perform feature engineering to extract relevant features from the data

● Model Training and Evaluation: Train and validate AI/ML models using diverse datasets to achieve optimal performance. Employ appropriate evaluation metrics to assess model accuracy, precision, recall, and other relevant metrics

● Data Visualization: Create clear and insightful data visualizations to aid in understanding data patterns, model behaviour, and performance metrics

● Deployment and Integration: Collaborate with software engineers and DevOps teams to deploy AI/ML models into production environments and integrate them into various applications and systems

● Data Security and Privacy: Ensure compliance with data privacy regulations and implement security measures to protect sensitive information used in AI/ML processes

● Continuous Learning: Stay updated with the latest advancements in AI/ML research, tools, and technologies, and apply them to improve existing models and develop novel solutions

● Documentation: Maintain detailed documentation of the AI/ML development process, including code, models, algorithms, and methodologies for easy understanding and future reference.

Qualifications & Skills

● Bachelor's, Master's, or PhD in Computer Science, Data Science, Machine Learning, or a related field. Advanced degrees or certifications in AI/ML are a plus

● Proven experience as an AI/ML Engineer, Data Scientist, or related role, ideally with a strong portfolio of AI/ML projects

● Proficiency in programming languages commonly used for AI/ML. Preferably Python

● Familiarity with popular AI/ML libraries and frameworks, such as TensorFlow, PyTorch, scikit-learn, etc.

● Familiarity with popular AI/ML Models such as GPT3, GPT4, Llama2, BERT etc.

● Strong understanding of machine learning algorithms, statistics, and data structures

● Experience with data preprocessing, data wrangling, and feature engineering

● Knowledge of deep learning architectures, neural networks, and transfer learning

● Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud) for scalable AI/ML deployment

● Solid understanding of software engineering principles and best practices for writing maintainable and scalable code

● Excellent analytical and problem-solving skills, with the ability to think critically and propose innovative solutions

● Effective communication skills to collaborate with cross-functional teams and present complex technical concepts to non-technical stakeholders

About the Role We are seeking a highly technical, hands-on Senior AI/ML Tech Lead to drive the design, development, and deployment of cutting-edge Generative AI applications. In this dual-impact role, you wi l act as a primary individual contributor architecting core AI engines while simultaneously leading a team of engineers through task alocation, code reviews, and technical mentorship. The ideal candidate bridges the gap between state-of-the-art AI research (LLMs, Agentic frameworks, Advanced RAG, OCR) and production-grade ful-stack engineering (Python, FastAPI, React).

Key Responsibilities

Technical Leadership & Team Management (40%)

● Technical Oversight: Lead a team of AI, backend, and ful-stack engineers; alocate tasks, establish sprint priorities, and ensure timely delivery.

● Code Quality & Reviews: Conduct rigorous code reviews to maintain high engineering standards, security, performance, and scalability across AI and fu l-stack codebases.

● Architecture & Governance: Design end-to-end system architectures for AI solutions, ensuring seamless integration between frontend interfaces, backend APIs, and AI models.

● Mentorship: Guide and upskil team members on modern software practices, LLM engineering, and agentic design patterns. Hands-On Engineering & Development (60%)

● Generative AI & Agentic Systems: Architect, build, and optimize LLM-powered applications, multi-agent workflows (e.g., CrewAI, AutoGen, LangGraph), and autonomous AI agents.

● RAG & OCR Pipelines: Design and deploy advanced RAG (Retrieval-Augmented Generation) architectures and document processing pipelines utilizing OCR techniques (e.g., LayoutLM, PaddleOCR, Tesseract, Vision LLMs) to extract structured data from unstructured sources.

● Backend Systems: Build robust, asynchronous, high-throughput microservices and RESTful APIs using Python and FastAPI.

● Frontend Integration: Colaborate on or build modern web interfaces using React (e.g., Control Towers, operations dashboards, interactive chat interfaces).

● MLOps & Vector DBs: Oversee model deployment, prompt engineering, fine-tuning, vector database integration (Pinecone, Qdrant, Chroma, PGVector), and cloud infrastructure setup (Azure/AWS).

Required Qualifications & Skills

● Overall Experience: 8 to 10 years of professional software engineering experience.

● AI/ML Domain Experience: 3 to 4+ years of dedicated, hands-on experience building and deploying AI/ML, OCR, and Generative AI solutions in production.

● Core Technical Stack: ○ Generative AI & LLMs: Extensive experience with commercial and open-source LLMs (OpenAI, Anthropic Claude, Llama), Agentic frameworks (LangChain, LlamaIndex, AutoGen, CrewAI), and LLM evaluation frameworks (LangSmith, TruLens, Ragas). ○ RAG & Unstructured Data: Strong knowledge of hybrid search, re-ranking, chunking strategies, vector databases, and document inte ligence workflows. ○ OCR & Vision Techniques: Hands-on experience with OCR engines (Tesseract, PaddleOCR, Azure Document Inteligence) and Multi-Modal/Vision LLMs for document extraction. ○ Backend: Deep expertise in Python and asynchronous frameworks (FastAPI, AsyncIO). ○ Frontend: Working proficiency in React (TypeScript/JavaScript) for building interactive web UI components. ○ Cloud & DevOps: Hands-on experience with cloud platforms (Azure / AWS), Docker, Kubernetes, and CI/CD pipelines.

Preferred / Good-to-Have Skills

● Experience with cloud-native data platforms (e.g., Microsoft Fabric, Snowflake, Azure SQL).

● Familiarity with cost optimization and latency reduction techniques for LLM inference (caching, semantic routing, model quantization).

● Prior experience in client-facing technical leadership or agile consulting environments.

What We Offer

● Opportunity to lead and build high-impact, state-of-the-art Generative AI systems.

● Colaborative engineering culture with room for technical ownership and direct business impact.

● Flexible work arrangements and competitive compensation package.

Job Description: Tech Lead – AI & Technology

Role Title: Tech Lead – AI & Technology

Location: Bangalore, India – Fully On-site

Experience: 5+ Years

Employment Type: Full-time

About the Role

We are looking for an experienced and hands-on Tech Lead to lead a small engineering team and drive the development of AI-powered applications, internal technology platforms, and modern IT solutions. The Tech Lead will be responsible for technical direction, architecture, development, code quality, team management, and end-to-end delivery of technology projects. The ideal candidate should have strong programming experience, particularly in Python and ReactJS, along with practical experience working with AI/ML technologies.

1. Technical Leadership & Team Management

• Lead and mentor a team of developers and technical team members.
• Own technical delivery across multiple projects and initiatives.
• Assign tasks, review progress, resolve technical blockers, and ensure timely delivery.
• Conduct code reviews and establish engineering best practices.
• Mentor team members and support their technical growth.

2. Software Development & Architecture

• Design and develop scalable, secure, and maintainable applications.
• Lead backend development using Python and frontend development using ReactJS.
• Define application architecture, technology choices, APIs, integrations, and development standards.
• Review technical designs and ensure high-quality implementation.
• Troubleshoot complex technical issues and drive effective solutions.

3. AI & Technology

• Lead the development and integration of AI-powered applications and solutions.
• Work with AI/ML models, APIs, LLMs, Generative AI, and related technologies.
• Evaluate emerging AI tools and technologies and identify opportunities for practical implementation.
• Collaborate with product and business teams to translate requirements into AI-enabled technology solutions.

4. Project Delivery

• Own the complete technology lifecycle from requirements and architecture to development, testing, deployment, and maintenance.
• Plan sprints, estimate development efforts, and track technical milestones.
• Work closely with cross-functional stakeholders to understand requirements and deliver solutions.
• Ensure projects meet timelines, quality standards, security requirements, and performance expectations.

5. Engineering Quality & Infrastructure

• Establish standards for coding, testing, documentation, version control, and deployment.
• Ensure applications are scalable, reliable, and secure. l Collaborate on cloud infrastructure, APIs, databases, CI/CD, and deployment processes.
• Identify opportunities to improve system performance and engineering efficiency.

Technical Skills – Must Have

• 5+ years of software development experience.
• Strong hands-on experience with Python.
• Strong experience with ReactJS / React.
• Experience leading or managing technical team members.
• Strong understanding of AI/ML and Generative AI technologies.
• Experience with APIs, databases, Git, and software development lifecycle.
• Strong understanding of application architecture and system design.
• Experience building and deploying production-grade applications.

Technical Skills – Good to Have

• Experience with LLMs, RAG, AI agents, or Generative AI applications.
• Experience with cloud platforms such as AWS, Azure, or GCP.
• Experience with Docker, CI/CD, and DevOps practices.
• Experience integrating third-party AI APIs and services.
• Experience working in startups or fast-paced technology environments.

What We Are Looking For

• Strong technical ownership and problem-solving ability.
• Ability to balance hands-on coding with team leadership.
• Excellent communication and stakeholder management skills.
• Ability to mentor developers and drive accountability within the team
• Strong interest in AI and emerging technologies.
• A proactive, ownership-driven approach with the ability to work in a fast-paced environment.

Why Join Us?

• Work on AI-powered technology with meaningful social impact.
• Lead a small, high-ownership technology team.
• Work across AI, software engineering, and modern IT infrastructure.
• Opportunity to shape technology architecture and engineering practices from the ground up.
• Collaborative and fast-moving environment with significant technical ownership.

Strong AI Engineer / Machine Learning Engineer profiles.

2

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on experience in Data Science, Machine Learning, Applied AI, NLP, Deep Learning, or Generative AI solutions.

3

Mandatory (Experience 2) – Must have strong hands-on experience in Python programming, SQL, data analysis, feature engineering, model development, and production-grade ML applications.

4

Mandatory (Experience 3) – Must have experience working with Machine Learning and Deep Learning frameworks such as PyTorch, TensorFlow, Keras, Scikit-learn, or equivalent.

5

Mandatory (Experience 4) – Must have hands-on experience working on NLP, embeddings, semantic search, text classification, document understanding, recommendation systems, or similar AI/ML use cases.

6

Mandatory (Experience 5) – Must have experience working with Large Language Models (LLMs) such as GPT, Llama, Mistral, Claude, Gemini, Phi, or similar foundation models.

7

Mandatory (Experience 6) – Must have hands-on experience building or implementing RAG (Retrieval Augmented Generation) systems, vector search, knowledge retrieval, embeddings, chunking, indexing, or semantic retrieval solutions.

8

Mandatory (Experience 7) – Must have experience working with Git, CI/CD practices, production environments, and scalable AI/ML systems.

9

Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

10

Mandatory (Age) - Candidate's Age should be below 30 Years

11

Preferred (Experience 1) – Experience with MLFlow, Kubeflow, Airflow, Prefect, Feature Stores, Model Registry, or MLOps/LLMOps frameworks.

12

Preferred (Experience 2) – Experience working with Vector Databases, Spark, PySpark, distributed ML pipelines, large-scale data processing, or real-time ML systems..

13

Preferred (Experience 3) – Familiarity with Docker, Kubernetes, Azure, AWS, GCP, cloud-native AI deployments, and scalable ML architecture.

14

Preferred (Company) – Candidates from AI-first startups, Fintech, Banking, Lending, Fraud Analytics, Risk Analytics, Product Companies, SaaS organizations, or data-driven technology companies

15

Mandatory ( Pedigree) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered.

• We are looking for experienced AI/ML Architects to join our AI Engineering service line. In this role, you will anchor the technical delivery of enterprise AI/Agentic AI projects post deal-closure. You will take over from solution architects and lead the design, build, deployment, and optimization of AI/ML systems — ensuring production-grade quality, scalability, and compliance. 
• You will interface with cross-functional teams, manage engineering complexity, and ensure value realization for customers across industries such as BFSI, HLS, Manufacturing, CMT, Retail, and Energy. 

Key Responsibilities

Architecture & Technical Leadership

Hands-on Engineering & Problem Solving

Required Qualifications

Education : B.Tech/M.Tech or equivalent in Computer Science, Data Science, or a related field.

Experience

● 10+ years in software architecture or engineering with 5+ years in applied AI/ML

system delivery.

● Experience in productionizing AI/ML models and building full-stack AI applications in

enterprise settings.

● Strong Python development skills; proficiency in ML/AI frameworks (PyTorch,

TensorFlow, Scikit-learn).

● Strong understanding of LLMs, RAG pipelines, vector databases (Weaviate, Qdrant,

Pinecone).

● Experience with MLOps/LLMOps tools: MLflow, Argo, KServe, Feast, Kubeflow.

● Proficiency in data pipeline engineering using Spark, Airflow, or DataFlow.

● Exposure to agent orchestration frameworks: LangChain, LangGraph, AutoGen,

CrewAI is a big plus.

● Cloud & Infrastructure

● Hands-on experience with GCP (Vertex AI, BigQuery, Document AI, AI Gateway)

and/or Azure (Azure ML, OpenAI, Synapse).

● Expertise in containerization (Docker) and orchestration (Kubernetes).

● Familiarity with Infrastructure as Code (Terraform, Pulumi, CDK).

Soft Skills

Strong architectural thinking and problem-solving in fast-paced delivery environments.

Excellent communication and collaboration skills to work across cross-functional teams and

clients.

Proactive, structured, and detail-oriented with a bias for execution.

Nice to Have

Experience in real-world deployments of Agentic AI systems or collaborative multi-agent setups.

Exposure to regulatory/ethical concerns in AI such as fairness, transparency, or bias mitigation.

Familiarity with AI observability, explainability, and governance tooling (e.g., Arize, Fiddler,

TruEra).

Location: Hyderabad, India. Based at the KnackLabs headquarters, with occasional travel to client locations for workshops and reviews. This role does not involve extended onsite deployments.

About the Role

You will work as an AI Architect who designs the systems behind our client engagements: AI agents, RAG systems, automation platforms, and the conventional backend systems around them.

This is a hands-on design role, not a slideware role. You will scope architectures with clients, make the hard technical decisions, defend them in review, and stay accountable for how the systems perform in production.

You will work directly with clients. Everyone at KnackLabs does. You will sit in design discussions with client engineering teams, present architecture decisions to technical and business stakeholders, and answer for the choices you make.

A full KnackLabs engineering team in Hyderabad builds with you. You own the technical design and the quality of what ships.

What you'll own

1. Architecture - Design AI agents, RAG systems, integrations, and the scalable backend systems around them, for multiple client engagements.
2. Technical scoping - Work directly with clients to turn a business problem into a system design, with clear trade-offs and clear reasons.
3. Scale and reliability - Make sure what we build handles real load: data stores, queues, caching, horizontal scaling, and fault tolerance.
4. Design reviews - Review designs and builds across engagements. Set the technical bar and hold it.
5. Evaluation strategy - Define how we measure accuracy, safety, latency, and cost for the AI systems we ship.
6. Guiding engineers - Raise the level of the engineers building with you, through reviews and direct pairing.
7. Feedback to the platform - Feed what you learn across engagements back into our platform and internal tools.

What we are looking for

1. Around 7 or more years of software engineering experience, including direct work with customers on design or delivery.
2. Full-stack development experience with strength in backend technologies.
3. Experience designing and building scalable applications. You understand how large-scale distributed systems work: data partitioning, queues, caching, horizontal scaling, and fault tolerance.
4. At least 2 years of strong, hands-on AI experience with large language models in production.
5. You build with AI coding tools like Claude Code or Codex as your default way of working. You understand Claude Skills, have written skills yourself, use them actively, and have contributed to them.
6. Hands-on experience building retrieval-augmented generation (RAG) systems: chunking, embeddings, vector databases, retrieval, and reranking.
7. Hands-on experience building AI agents.
8. Strong programming skills in Python. Working knowledge of TypeScript or JavaScript.
9. Experience with at least one cloud platform (AWS, Azure, or GCP).
10. Clear communication. You can explain an architecture decision to an engineer and to a business leader, and defend it under questioning.
11. High ownership and comfort with ambiguity. You can take an unclear problem and turn it into a design.

Nice to have

1. Experience building evaluations to measure accuracy, safety, latency, and cost.
2. Experience with observability and tracing tools such as LangSmith or Braintrust.
3. Experience with on-premises or private cloud (VPC) deployments.
4. Experience deploying AI systems in regulated industries such as insurance, banking, or the public sector.
5. Experience with data engineering and pipelines.
6. A history of side projects, open source contributions, or products you shipped end-to-end.
7. Experience working at a consulting or professional services firm in a client-facing delivery role.

Stack and tools

1. Languages: Python and TypeScript.
2. Models: Claude and other frontier or open-source models, chosen to fit the customer.
3. AI patterns: RAG, agents, prompt engineering, skills, and evaluations.
4. Vector and retrieval: vector databases and retrieval pipelines.
5. Cloud: AWS, Azure, or GCP, on public or private cloud.
6. Integration: REST APIs and enterprise system connectors.

Strong AI Engineer / Machine Learning Engineer profiles.

2

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on experience in Data Science, Machine Learning, Applied AI, NLP, Deep Learning, or Generative AI solutions.

3

Mandatory (Experience 2) – Must have strong hands-on experience in Python programming, SQL, data analysis, feature engineering, model development, and production-grade ML applications.

4

Mandatory (Experience 3) – Must have experience working with Machine Learning and Deep Learning frameworks such as PyTorch, TensorFlow, Keras, Scikit-learn, or equivalent.

5

Mandatory (Experience 4) – Must have hands-on experience working on NLP, embeddings, semantic search, text classification, document understanding, recommendation systems, or similar AI/ML use cases.

6

Mandatory (Experience 5) – Must have experience working with Large Language Models (LLMs) such as GPT, Llama, Mistral, Claude, Gemini, Phi, or similar foundation models.

7

Mandatory (Experience 6) – Must have hands-on experience building or implementing RAG (Retrieval Augmented Generation) systems, vector search, knowledge retrieval, embeddings, chunking, indexing, or semantic retrieval solutions.

8

Mandatory (Experience 7) – Must have experience working with Git, CI/CD practices, production environments, and scalable AI/ML systems.

9

Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

10

Mandatory (Age) - Candidate's Age should be below 28 Years

11

Preferred (Experience 1) – Experience with MLFlow, Kubeflow, Airflow, Prefect, Feature Stores, Model Registry, or MLOps/LLMOps frameworks.

12

Preferred (Experience 2) – Experience working with Vector Databases, Spark, PySpark, distributed ML pipelines, large-scale data processing, or real-time ML systems..

13

Preferred (Experience 3) – Familiarity with Docker, Kubernetes, Azure, AWS, GCP, cloud-native AI deployments, and scalable ML architecture.

14

Preferred (Company) – Candidates from AI-first startups, Fintech, Banking, Lending, Fraud Analytics, Risk Analytics, Product Companies, SaaS organizations, or data-driven technology companies

15

Mandatory ( Pedigree) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered.

About the Company

As the world moves toward AI-native applications, one element matters more than anything: data.

We are building a platform that helps organizations unlock the value hidden within customer feedback. By centralizing data from multiple sources—including CRM platforms, support systems, collaboration tools, surveys, community forums, and customer conversations—into a unified intelligence layer, we enable teams to understand customer needs and make better product decisions.

Built on top of this foundation is an AI-powered platform that allows teams to query, monitor, and act on customer intelligence directly within their workflows. Our customers include some of the fastest-growing product-led technology companies as well as large global enterprises.

Backed by leading global venture capital firms, our engineering culture is AI-native from the ground up. Agents, LLMs, and applied machine learning are not side projects—they are central to how we build products. We operate at the cutting edge of agentic systems and continuously push the boundaries of what modern AI applications can achieve.

What You Will Do

• Convert product direction into phased technical plans, including estimates, milestones, dependencies, and risk assessments.
• Make thoughtful trade-offs across correctness, latency, user experience, AI/model behavior, reliability, cost, and delivery speed.
• Define clear ownership boundaries across frontend applications, BFF layers, backend services, agent workflows, ML platforms, and data contracts.
• Review ERDs, PRDs, design documents, and implementation plans to identify gaps before they become execution challenges.
• Drive planning and execution for complex initiatives while empowering area leads and senior engineers to maintain ownership.
• Partner closely with Product, Design, Engineering, and GTM teams to turn ambiguous problem statements into executable solutions.
• Influence technical direction through strong engineering judgment, architectural leadership, and hands-on involvement.
• Mentor senior engineers and contribute to engineering excellence through reviews, incident analysis, and proactive risk management.

What It Takes

• 5+ years of experience as a Senior Engineer, Technical Lead, or equivalent role.
• Demonstrated experience owning architecture and execution for large-scale product or platform initiatives spanning multiple teams.
• Strong foundation in distributed systems and modern software architecture.
• Exposure to agentic AI systems, machine learning engineering, MLOps platforms, and frontend/BFF architectures.
• Ability to own end-to-end product and technical problems rather than specializing exclusively in a single layer of the stack.
• Proven track record of converting ambiguity into actionable engineering plans.
• Excellent written communication skills, including design documentation, architectural reviews, trade-off analyses, and RCA documentation.
• Ability to challenge requirements constructively and collaborate effectively across Product, Design, Engineering, and GTM functions.
• High ownership mindset, attention to detail, and a low-ego, collaborative approach.