Project Coordinator

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

Roles and Responsibilities

• Design and develop advanced iOS applications using Swift and Objective-C.
• Continuously explore, assess, and implement new technologies to enhance development efficiency.
• Collaborate with cross-functional teams to conceptualize, design, and deploy new features.
• Demonstrated expertise in mobile architecture design patterns such as MVVM/MVC/MVP.
• Integrate iOS applications with remote data sources using REST and JSON.
• Work with third-party libraries and APIs, including push notifications and cloud messaging.
• Conduct robust unit testing, ensuring edge cases, usability, and overall reliability.

Desired Candidate Profile

• Proven experience as an iOS Developer, utilizing Swift, Objective-C, and iOS SDK.
• Successful track record of publishing applications on the Apple App Store.
• Strong understanding of mobile architecture design patterns like MVVM/MVC/MVP.
• Proficiency in integrating iOS applications with RESTful APIs.
• Familiarity with Git and version control tools.
• Knowledge of testing tools and techniques for mobile applications.
• Analytical mindset with strong problem-solving skills.

Perks and Benefits

• Exciting and challenging role with rapid career growth opportunities.
• Global exposure and the chance to work in a dynamic startup environment.

Substantial financial rewards based on performance.

yalty Juggernaut Inc. (LJI) is a Silicon Valley-based product company, founded by industry veterans with decades of expertise in CRM, Loyalty, and Mobile AdTech. With a global footprint spanning the USA, Europe, UAE, India, and Latin America, we are trusted partners for customer centric enterprises across diverse industries including Airlines, Airport, Retail, Hospitality, Banking, F&B, Telecom, Insurance and Ecosystem.

As pioneers in next-generation loyalty and customer engagement solutions, we are not just transforming loyalty—we are redefining it. With a passion for innovation and a commitment to excellence, LJI is reshaping the loyalty landscape, enabling enterprises to create meaningful, long-lasting relationships with their customers. We are THE JUGGERNAUTS, driving innovation and impact in the loyalty ecosystem.

At the core of our innovation is GRAVTY®, a revolutionary Digital Transformation SaaS Product that empowers multinational enterprises to build deeper customer connections. Designed for scalability and personalization, GRAVTY® delivers cutting-edge loyalty solutions that transform customer engagement across diverse markets.

Our Impact:

• 400+ million members connected through our platform.
• Trusted by 100+ global brands/partners, driving loyalty and brand devotion worldwide.

Proud to be a Three-Time Champion for Best Technology Innovation in Loyalty!!

Explore more about us at www.lji.io.

We are seeking an experienced and highly- skilled Android Developer to join the Mobile Apps development team at our Hyderabad Office. As a Android Developer, you will play a pivotal role in developing, implementing, and managing high-quality, robust, and scalable mobile applications on the Android platform.

What you will OWN:

• Develop and maintain high-performance, scalable Android applications using Kotlin. Architect and implement features following MVVM/MVI architecture.
• Ensure high performance and responsiveness of the application.
• Follow MVVM architecture and write clean, maintainable code.
• Debug and fix issues, improving app stability and performance.
• Work with CI/CD tools to streamline development and deployment.
• Stay updated with the latest Android development trends and best practices.
• Work with Jetpack Components (ViewModel, LiveData, Room, Navigation, WorkManager, etc.).
• Integrate and optimize RESTful APIs and GraphQL services.
• Implement push notifications (FCM), deep linking, and in-app messaging.
• Optimize app performance by analyzing memory usage, network calls, and UI rendering.
• Work with CI/CD tools to streamline the release process.
• Ensure Unit Testing & UI Testing using JUnit, Mockito, Espresso.
• Collaborate with designers, backend engineers, and product managers to ensure smooth product delivery.
• Stay updated with the latest Android trends and best practices.
• Research and integrate new SDKs, APIs, and third-party services effectively without issues.

You will make a GREAT FIT if you are from Hyderabad and if you have:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 0-4 years of hands-on experience in Android development
• Strong knowledge of Java/Kotlin and Android SDK.
• Familiarity with Android Studio, Gradle, and Firebase.
• Strong OOP and programming concepts.
• Extensive experience with Android Frameworks such as Jetpack components and Android Architecture Components. (Navigation, WorkManager, Dependency injection with Dagger-Hilt and etc).
• Solid understanding of Multi-threading (Coroutines/RxJava).
• Knowledge of Material Design principles & UI/UX best practices.Optimize app performance by analyzing memory usage, network calls, and UI rendering.
• Familiarity with Git/GitHub for version control
• Understanding of Agile/Scrum development methodologies.
• Strong research capability to implement and troubleshoot new SDKs or integrations efficiently.
• Experience with RESTful APIs and third-party integrations.

Bonus Skills:

• Experience with Jetpack Compose.
• Knowledge of modularization & clean architecture.
• Exposure to Firebase (Crashlytics, Analytics, Firestore, Remote Config).
• Understanding of A/B Testing & Feature Flagging.
• Experience with third-party SDKs & analytics tools (Amplitude, Mixpanel, Segment, etc.).
• Knowledge of Flutter development to contribute to cross-platform apps when needed.

Why Choose US?

• This opportunity offers a dynamic and supportive work environment where you'll have the chance to not just collaborate with talented technocrats but also work with globally recognized brands, gain exposure, and carve your own career path.
• You will get to innovate and dabble in the future of technology -Enterprise Cloud Computing, Blockchain, Machine Learning, AI, Mobile, Digital Wallets, and much more.

Unlock this opportunity soon by applying for this position.

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time, on-site role for a Technical Trainer, located in Dharmapuri. The Technical Trainer will be responsible for designing and delivering technical training sessions, conducting needs assessments, creating training materials, and presenting complex technical information in an understandable way. The role also includes collaborating with other departments to identify training needs, tracking the effectiveness of training programs, and continually improving training methods to ensure the highest quality education for participants.

Qualifications

• Skills in Technical Training and Training & Development
• Experience as Technical Trainers and in designing training programs
• Strong Communication and presentation skills
• Ability to identify training needs and tailor sessions accordingly
• Proficiency in using training tools and technology
• Excellent organizational and time-management skills
• Bachelor's degree in Education, Information Technology, or related field
• Experience in the educational sector is a plus
• Must required Skills ( HTML, Full stack, JAVA, C++, Python, Data structure, SQL basic )

About the role

We are looking for a AI prompt engineer to assist in designing and organizing digital coloring books and related content for distribution channels. This is a remote/work-from-home position ideal for someone creative, detail-oriented, and eager to learn.

Responsibilities

●      Assist in creating and organizing coloring book content (themes, illustrations, layout)

●      Design covers and interiors using tools like Canva (basic knowledge is a plus)

●      Ensure files are KDP-ready (correct dimensions, formatting, and resolution)

●      Support in researching trends and developing ideas for new books

●      Maintain an organized asset library for all created content

Location & commitments

●      Work from home

●      Part-time or full-time based on availability and workload

Candidate requirements

●      Creativity and an eye for detail

●      Basic knowledge of Canva is a plus (training can be provided)

●      Interest in coloring books, publishing, or graphic design

●      Willingness to learn and grow in the digital publishing space

●      Must have a computer/laptop and internet connection

Salary Structure

●      Monthly pay: Up to ₹10,000 based on experience and performance

• Excellent communication and interpersonal skills
• Presentable personality and ability to handle clients confidently
• Open to stretch and working in a start-up/ed-tech environment
• Immediate joining required
• Age: Below 32 years

Benefits to Highlight for Candidates:

• Be part of a fast-growing ed-tech company with a positive and unique culture (refer to our LinkedIn, Glassdoor, and website for more details).
• Attractive incentive structure based on performance.
• No field sales (door-to-door). Leads are provided to counselors to connect with clients.
• Significant career growth opportunities, with high performers moving into team management roles within 1-2 years.
• Flexibility for relocation to other offices (Bangalore, Delhi, Hyderabad, Chennai) based on tenure and performance.

This is a full-time remote role for a Human Resources Executive at visitant.ai. The Human Resources Executive will be responsible for managing HR operations, employee relations, and HR policies. They will oversee various aspects of human resources management, ensure compliance with relevant regulations, and contribute to the overall HR strategy of the organization.

Qualifications

• Strong HR management skills
• Experience in HR operations
• Knowledge of employee relations
• Familiarity with HR policies and best practices
• Proficiency in human resources management
• Excellent communication and interpersonal skills
• Ability to work independently and remotely
• Experience in the field of HR is a plus
• Bachelor's degree in Human Resources, Business Administration, or related field

Position Overview:

We are seeking a highly motivated and results-driven Business Development Executive to join our team. The ideal candidate will be responsible for identifying new business opportunities, developing and maintaining client relationships, and driving revenue growth. As a Business Development Executive, you will play a key role in expanding our customer base and achieving sales targets.

Responsibilities:

• Identify and research potential clients and market segments to generate new business opportunities.
• Conduct market analysis and stay up-to-date with industry trends to identify key areas for business growth.
• Develop and implement strategic sales plans to achieve revenue targets and expand the customer base.
• Build and maintain strong relationships with existing and prospective clients through effective communication and regular follow-ups.
• Conduct sales presentations and product demonstrations to showcase the value proposition and benefits of our products/services.
• Collaborate with cross-functional teams, including marketing and product development, to align strategies and meet customer needs.
• Prepare and present sales proposals, contracts, and negotiations to secure new business deals.
• Track and report on sales activities, pipeline, and performance using CRM software.
• Attend industry conferences, trade shows, and networking events to promote our company and build professional relationships.
• Stay updated on the competitive landscape and industry developments to identify market opportunities and maintain a competitive edge.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in business development, sales, or a similar role.
• Strong understanding of sales principles and techniques.
• Excellent communication and interpersonal skills.
• Ability to build and maintain client relationships.
• Self-motivated with a results-oriented mindset.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel as required.
• We offer a competitive salary package along with opportunities for professional growth and development. If you are a driven individual with a passion for sales and business development, we encourage you to apply.

About us:-

Facile is a professional services firm focused on delivering digital transformation for our clients, putting people, process & technology to work for creating competitive advantage. Our outsourcing offering spans IT Services, Back Office BPO (Data Processing Services) , Call Centre (Customer Service) Outsourcing and Digital Marketing.

Job Description for the position of “Email Deliverability Specialist”

We are looking for an Email Deliverability Specialist who will be responsible for driving different campaigns like; Drip campaigns, Email and Push channel campaigns etc. and must have in-depth knowledge of email campaign management, marketing automation, channel metrics, and analytics.

Responsibilities

• Day-to-day execution of email deliverability, including onboarding configuration, troubleshooting campaign challenges, creating/segmenting lists.
• Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
• Expert knowledge of “best practices” for sending bulk email and list management
• A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
• Aid in meeting client goals by improving email delivery, unsubscribe rate, and other e-mail metrics.
• Contact vendors on a regular basic including in-depth weekly or monthly calls, or as needed.
• Collaborate with internal teams, helping the QA Team test email assets across different email clients and ESPs.
• Keep current on the latest trends in email technology.
• Provide guidance on scaling our email capability with additional hardware or software capabilities
• Maintain the performance and health of the email channel with regard to deliverability and segmentation

Requirements

• 1+ years of experience in email services/delivery role
• Comprehensive understanding of CAN-SPAM, CASL, GDPR and other international email regulations.
• Comfortable with source version control software (Git)
• Proficiency in email production, delivery platforms, troubleshooting
• Proficient in Microsoft Office
• Knowledge of CAN-SPAM/anti-spam laws
• Strong attention to detail and a creative thinker with an eye for design
• Proven team player mindset – openly shares knowledge, train & mentor junior colleagues
• Ability to thrive in a fast-moving environment with demonstrated ability to manage multiple projects simultaneously, set priorities, utilize resources and meet deadlines
• Proven record of Integrity with following through on commitments
• Quick study of new material and products
• High level of enthusiasm
• Proven problem solver that takes initiative
• Result oriented with a strong work ethic
• Expertise with third-party testing and analysis tools, like Spamhaus, Email on Acid, Litmus, Return Path, 250OK, and SNDS.

Please feel free to contact me if you need anything.

Be the strategist & the operations in-charge for the brands assigned for Marketplace Management.
Manage the Marketplaces, looking after pricing, product descriptions, and general content.

Be responsible for ensuring all products are listed and optimized to the highest standards across the marketplaces

Help to create and deliver adhoc marketing campaigns across various marketplaces

Manage all products on Amazon, Flipkart, Myntra, Oaytm, Nykaa, and other online marketplaces across India

Increase listing rankings and search results to increase sales conversion and maximize revenue

Generate customer reviews, and monitor ratings to protect and enhance marketplace status

Analyse and evaluate traffic and sales conversion data to improve the effectiveness of online content and marketing campaigns

Keep each marketplace updated with the latest products and promotions

Develop strategies for the clearance of any excess stock

Good knowledge of various tools & techniques used for ROI optimization on Marketplaces.

Good communication skills to deal with external clients & handle in-house (inter-team) operations.

To be successful in this role you must already be working within a Marketplace/Ecommerce position ideally within a Marketplace Agency. You will have demonstrable experience dealing with marketplace platforms, in particular Amazon and Flipkart and have experience in running successful digital marketing campaigns. If you’re a sales focused individual with the ability to manage multiple projects and thrive on working in a fast-paced working environment then please send across your most up to date CV.