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Designation: Campus Admin Officer
Department: Admin
Location: Mahape, Navi Mumbai
Experience Required: Min 1.5 – 2 years
Employment Type: Full-Time
Working Days & Timings
· It is a 6-day working week.
Office timings:
· Admin role: 8:00 AM to 6:00 PM
Job Summary
We are looking for a reliable and hands-on Campus Admin Officer to manage and maintain the
Electrical, Telecom & IT systems of our 120-employee office in Mahape, Navi Mumbai. The role
involves end-to-end responsibility for identifying and fixing electrical faults, desktops, printers,
intercom systems, LAN connections, and WiFi networks to ensure smooth daily operations with
minimal downtime.
Key Responsibilities
1. Electrical System Maintenance
Diagnose and resolve electrical faults promptly to minimize downtime.
Identifying and resolving issues with electrical appliances, office lights, fans, etc.
Troubleshooting issues related to generators, UPS, power supply cabling, etc.
2. IT Systems Management
Maintain desktops and laptops for employees.
Maintain office LAN network and structured cabling.
Coordinate with vendors for servicing, repairs, and consumables.
Maintain inventory of IT peripherals and spare equipment.
3. Intercom & Communication Systems
Maintain and troubleshoot internal intercom systems.
Coordinate with service vendors for maintenance and repairs.
Required Qualifications & Skills
1.5 -2 years of hands-on experience in maintaining Electrical & IT systems.
Ability to communicate in English, Hindi or Marathi
Basic knowledge of modems, routers, and switches.
Good communication skills and ability to support non-technical users.
Ability to work independently and manage day-to-day operations.
Key Responsibilities:
- Generate qualified leads in Mumbai and Bangalore.
- Build and maintain strong client relationships.
- Prepare and deliver product demos, proposals, and technical presentations.
- Coordinate with pre-sales/engineering teams for customized solutions.
- Follow up on proposals using CRM and convert to deals.
- Attend industry events, conferences, and site visits.
- Keep track of market trends, competitors, and pricing strategies.
Position: Technical Presales Manager
Job type: Full-time/ Permanent
Total Experience: Minimum 4-5 Years
- Maintain, drive, supervise and implement robust technical standards, systems and processes
- Influence technology strategies and decisions with a high level of expertise and knowledge
- Provide direction and support to ensure compliance with relevant legislative specifications and standards
- Lead a team of staff developing products, and addressing training needs when necessary
- Coordinate the regular testing of products to address faults, and provide evaluations to improve them
- Act as a key contact with customers who have technical issues
- Experience in handling technical support Team
- handling the escalated issues and resolving them over the phone/e-mail/remote meeting.
- Addressing end clients and channel partners/system integrators/solution partners/service providers/consultants.
- Conduct product demos and training
- Should be open to work in general shift.
REQUIRED SKILLS :
- Good communication skills, both written and verbal
- Self-motivated with the ability to work under pressure and own initiative
- Problem-solving skills, analytical skills and the ability to make decisions quickly
- Organisational and team leader skills
- Knowledge of process improvement and validation
- Knowledge of regulatory standards relevant to your industry
- The ability to investigate and identify trends
- Good Knowledge of Hardware and Networking concepts
- Good Knowledge of Windows, Linux and Mac OS, Android and iOS
- Good Knowledge of Antivirus, Endpoint security, DLP, MDM, and Remote technologies.
- Should be capable to handle a team of L1 engineers.
- Prepare documents on technical knowledge.
The brand is associated with some of the major icons across categories and tie-ups with industries covering fashion, sports, and music, of course. The founders are Marketing grads, with vast experience in the consumer lifestyle products and other major brands. With their vigorous efforts toward quality and marketing, they have been able to strike a chord with major E-commerce brands and even consumers.
- Coordinating with Supplier to discuss and resolving product quality issues raised by customers.
- Updating customers in a timely fashion regarding the status of quality issues or any requests.
- Participating in product quality planning and control process based on customer’s specifications and requirements.
- Managing escalations to suppliers on product quality, Root cause, action
- Preparing and updating all necessary quality reports as required by customers.
Desired Candidate Profile
What you need to have:- Experience in handling customer complaints
- knowledge of DOA, FFR, RCA & Supplier escalation, Excel report
- Communication skills, problem solving attitude
- Client facing experience
- Product Quality management
- Escalation and complaint management






