
About the Role
OpenIAM is looking for a Solutions Architect (IAM) to support our enterprise customers in the
successful deployment and integration of OpenIAM’s platform. This role is highly technical and customer-facing, bridging architecture design, migration,
troubleshooting, and best-practice advisory.
Responsibilities
- Partner with CSMs to deliver technical onboarding and solution design for enterprise accounts.
- Lead integrations with enterprise directories, cloud services, databases, and custom applications.
- Provide migration planning and execution support for legacy IAM systems.
- Troubleshoot complex issues, including connector logic, data sync, performance, and HA setup.
- Advise customers on compliance/audit configuration (e.g., SoD, certifications, reporting).
- Work with Engineering to resolve escalations and influence the product roadmap.
- Deliver technical workshops, architecture sessions, and training to customer teams.
Qualifications
- 5+ years in IAM architecture, engineering, or consulting (e.g., OpenIAM, SailPoint, ForgeRock, Ping, Okta).
- Deep technical knowledge of IAM standards and protocols (SAML, OIDC, OAuth2, SCIM, LDAP).
- Hands-on experience with provisioning/deprovisioning, connectors, APIs, and scripting (Groovy, Java, or similar).
- Strong knowledge of enterprise IT environments (Windows, Linux, AD, databases, Kubernetes, cloud).
- Excellent problem-solving and troubleshooting skills.
- Comfortable presenting to technical and business stakeholders.
- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
Why Join OpenIAM
- Work on challenging IAM deployments at scale with leading global enterprises.
- Shape the success of customers while influencing the evolution of our platform. Competitive compensation, benefits, and growth opportunities.

About OpenIAM
About
OpenIAM is a pioneering Identity and Access Management (IAM) solutions provider that has been transforming enterprise security since 2008. Based in New York, this self-funded and profitable company has established itself as an innovator in the IAM space, being the first to introduce a converged architecture stack and fully containerized suite for cloud environments. With a global presence and partnerships with major systems integrators like Thales and Indra, OpenIAM serves mid to large enterprises across various sectors including financial services, healthcare, education, and manufacturing.
Tech stack
Candid answers by the company
OpenIAM provides a comprehensive identity and access management solution for mid to large enterprises. They were the first to introduce an IAM stack based on a "converged architecture" and a fully containerized suite for cloud-native environments. Their platform includes identity governance & administration (IGA), web access management, MFA, and privileged identity management
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Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).
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Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.











