Linux/Unix Administrator- Chennai

Job Responsibilities

1. Handle inbound/outbound customer queries for international clients via voice, chat, and email.
2. Provide accurate information and resolve customer issues professionally and efficiently.
3. Maintain high standards of customer satisfaction and service quality.
4. Document customer interactions and update CRM systems accurately.
5. Follow international communication and compliance guidelines.
6. Meet performance metrics like CSAT, AHT, and quality scores (yes, numbers matter).

Required Skills & Qualifications

1. Excellent spoken and written English (neutral accent is a big plus).
2. Strong communication, listening, and problem-solving skills.
3. Ability to handle customers calmly?even when they?re having a bad day.
4. Basic computer skills and comfort with CRM/tools.
5. Willingness to work night shifts / rotational shifts.
6. Graduate in any discipline preferred (attitude > degree).

What We Offer

• Competitive salary + performance-based incentives.
• Professional work environment with global exposure.
• Training provided for freshers (we train skills, not egos).
• Career growth opportunities in international BPO operations.

Who Should Apply

1. Freshers looking to start a career in the international BPO industry.
2. Experienced customer support executives ready to level up.
3. People who can talk clearly, think fast, and don't panic under pressure.

Sales Operations Analyst

Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.

If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.

Responsibilities

●         Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.

●         Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.

●         Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.

●         Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.

●         System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.

●         Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.

●         Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.

Qualifications for Success:                                                                                                            

●         Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.

●         Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.

●         Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.

●         Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.

●         Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.

●         Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

• 1.Sales Consultants:

Responsibilities:

• Interact with clients to understand their travel requirements and preferences.
• Present and promote our holiday packages and services effectively.
• Close sales and achieve monthly targets.
• Build and maintain strong client relationships to ensure repeat business.

Requirements:

• Excellent communication and negotiation skills.
• Proven track record in sales or customer service.
• Passion for travel and knowledge of tourist destinations.
• Ability to work in a fast-paced environment.

• 2. Tele Marketing Executives:

Responsibilities:

• Reach out to potential clients via phone calls to introduce our services.
• Schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls and customer details.
• Requirements:
• Strong communication skills with a pleasant telephone manner.
• Previous experience in telemarketing or customer service preferred.
• Goal-oriented and self-motivated.
• Ability to handle rejection positively and persistently.

• 3. Business Development Executives:

Responsibilities:

• Identify and prospect potential clients through various channels.
• Develop and implement strategies to expand our client base.
• Requirements:
• Strong networking and relationship-building skills.

Preferred Candidate Profile:

• Candidates residing in or near

for sales and tele ( Koramangala or travelable distances) for BD ( Koramangala, hebbal, Whitefield)

• Immediate availability for joining.
• Enthusiastic individuals with a passion for sales and customer service.
• Ability to complete the target.

Perks and Benefits:

• Attractive salary package with lucrative incentives.
• Comprehensive training and development programs.
• Opportunity for career growth and advancement.
• Exciting incentives based on performance.
• PF and other benefits.

Looking For Java Developer who will help Build large scale distributed systems. The ideal candidate will be a thinker and a team player with a passion for technology and with a knack for benchmarking and optimization.

• Computer Science fundamentals in object-oriented design, data structures, algorithms, problem solving, and complexity analysis

• Must have hands on experience on coding in Core Java, multithreading, concurrency and collection.

Good knowledge of Microservices.

• Knowledge of professional software engineering practices. Understanding of full software development life cycle, including coding standards, code reviews.

• Strong technical Design and Development skills

• Ability to work effectively under pressure in a dynamic environment.

• Agility to switch across multiple teams/ products/ applications and perform

• Experience in translating requirements into technical design specifications and documentation, as well as executing development projects from conception to delivery

• Excellent verbal and written communication skills

Full Stack Developer (Python, Javascript, HTML, API)

Job Overview

The SkillTurk Team is seeking a skilled Full Stack Developer with expertise in Python, JavaScript, HTML, and API functions to join our dynamic team. As a Full Stack Developer, you will be responsible for designing, developing, and maintaining web applications that seamlessly integrate front-end and back-end components. Your role will involve working on server-side development, utilizing your knowledge of Python, JavaScript, HTML, and API integration to deliver robust and scalable solutions.

Responsibilities:

·      Full Stack Development: Design, develop, and deploy feature-rich web applications using Python, JavaScript, HTML, and CSS technologies.

·      Front-end Development: Create responsive and intuitive user interfaces using HTML, CSS, and JavaScript frameworks, ensuring optimal user experience across different devices and browsers.

·      Back-end Development: Develop server-side logic and APIs using Python frameworks such as Django or Flask to enable smooth data flow and interaction between the front-end and the database.

·      API Integration: Understand and integrate third-party APIs and services to enhance the functionality and capabilities of web applications.

·      Database Management: Design and implement efficient database schemas, write optimized SQL queries, and ensure data integrity and security.

·      Testing and Debugging: Conduct rigorous testing and debugging to identify and fix issues, ensuring high-quality and bug-free code.

·      Collaborate with Teams: Work closely with the data engineer and stakeholders to gather requirements, provide technical insights, and ensure seamless integration of front-end and back-end components.

·      Continuous Learning: Stay up to date with industry trends, emerging technologies, and best practices in full stack development, and apply them to enhance the development process and deliver innovative solutions.

·      Troubleshooting and Issue Resolution: Identify and resolve technical issues, performance bottlenecks, and system failures, both during development and in production environments.

·      Code Maintenance and Version Control: Manage code repositories, version control systems (e.g., Git), and documentation to ensure efficient collaboration and codebase integrity.

Requirements:

·      Strong proficiency in Python programming language.

·      Proficiency in client-side web technologies including JavaScript, HTML, and CSS.

·      Experience with server-side frameworks such as Django or Flask.

·      Understanding of API design principles and experience with API integration.

·      Knowledge of database systems, SQL and the ability to write optimized queries.

·      Familiarity with version control systems like Git.

·      Solid understanding of web development principles, including responsive design, cross-browser compatibility, and accessibility.

·      Strong problem-solving and debugging skills.

·      Excellent teamwork and communication abilities.

Preferred Skills (not mandatory but beneficial):

·      Experience with cloud platforms such as AWS or Azure.

·      Understanding of Github deployments.

·      Understanding of security principles and best practices in web development.

If you are a highly motivated individual with a passion for full stack development and possess the required skills, we encourage you to apply for this position. Join our team and contribute to the creation of cutting-edge web applications that deliver seamless user experiences and drive innovation.

What you need to have:

Job Title: Engineering Manager

COMPANY : Text Mercato Solutions Pvt. Ltd. ( https://www.textmercato.com/">https://www.textmercato.com/ )

INDUSTRY : Cataloguing / IT

LOCATION : Bengaluru (Work from HOME)

Responsibilities and Duties

We have an opportunity for an Engineering Manager to lead and develop a team of high performing developers for our Cataloging.Ai team.

You will be responsible for building an effective team, empowering them to achieve their goals and delivering value to our customers (both internal & external)

Your greatest responsibility will be looking after the individuals reporting to you, mentoring, coaching and supporting them in their professional development, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

You will work closely with product management to influence the direction of our new services and plan the steps to get there. You will collaborate with developers to ensure they build reliable, scalable services & strive for technical & operational perfection while balancing the needs of our customers and the business

Skills Needed :-

• 7+ years in software development - preferably with Cloud services.
• 2+ years experience in a people management role - hiring, motivating, growing, empowering, and performance managing.
• A dedication for building high-performing teams, putting others before yourself, and delighting in your team members’ successes.
• Proven coding skills, with the ability to guide your team in code design and reviews, mentor junior developers and assist your team to tackle technical challenges.
• A passion for solving complex business problems, and the proven ability to share that passion with your team.
• A strong collaborative mindset; to work closely with your peers in Product Management, Design, other Development Leads, Quality Engineering, etc - to bring diverse viewpoints and goals together.
• Excellent communication and organisation skills; to effectively prioritise work, set expectations with partners, communicate progress, negotiate dependencies, and resolve conflicts.
• High-quality standards, holding yourself and your team accountable for delivering Enterprise-quality software that delights customers.
• A strong drive for innovation and improvement - always pushing, encouraging and enabling your team to improve their tools, processes and culture; keeping them agile and creative with lightweight processes.
  
  

Preferred Skills :-

• Understanding of SaaS, PaaS, IaaS industry with hands-on experience with public cloud offerings (e.g., AWS, GAE, Azure)
• Experience with continuous delivery and deployment
• Experience in large scale transformation (think monolith to microservices)

Technologies we use:- NodeJS, MongoDB, Angular, React, AWS, Azure

Notice Period – 0-15 days

Hiring Java Developers across hierarchical level for Datametica Solutions Pvt. Ltd.

Designation: Developer / Lead / Architect - JAVA

Experience - 4+ Years

Work Location - Pune

Responsibilities:

• Own, drive and evolve product systems/subsystems
• Develop, architect highly scalable, highly available, reliable, secure and fault-tolerant systems with minimal guidance
• Suggest new architectural elements to improve the existing architecture
• Design and implement low latency RESTful services; Define API contracts between services; Version APIs and make them backward compatible
• Translate business requirements into scalable and extensible design
• Create platforms, reusable libraries and utilities wherever applicable
• Continuously refactor applications to ensure high-quality design
• Choose the right technology stack for the product systems/subsystems
• Write high-quality code that are modular, functional and testable; Establish the best coding practices
• Formally mentor junior engineers on design, coding and troubleshooting
• Plan projects using agile methodologies and ensure timely delivery
• Work with automation engineers to automate end-end flows and non-functional requirements
• Troubleshoot issues effectively in a distributed architecture
• Communicate, collaborate and work effectively in a global environment
• Operationalize releases by partnering with Tech operations on capacity planning and operability of the product.

Skills Required:

• Proficient in JVM based language(like Java, Groovy), J2EE technology stack
• Expertise in API design and development
• Experience in dealing with a large dataset
• Strong in Data Structure, collections, algorithms, multithreading, etc
• Practicing the coding standards (clean code, design patterns, etc)
• Very strong object-oriented design skills, awareness of design patterns and architectural patterns
• Performance tuning and Troubleshooting memory issues, GC tuning, resource leaks, etc.
• Strong problem-solving skills, algorithmic skills and data structures
• Experience in agile methodologies like Scrum
• Good understanding of branching, build, deployment, continuous integration methodologies
• Experience in leading a team (min 5)and mentoring engineers
• Attitude to getting Stuff Done!
• Ability to make decisions independently.

Interested candidate must shoot up their resume immediately.

Note: Candidates who are immediately available or have a notice period of 30 to 45 Days are highly preferred.