11+ ITSM Jobs in Hyderabad | ITSM Job openings in Hyderabad

Servicenow Scripting candidates with UI and Portal / platform development.

Position - ServiceNow Consultant

Exp : 5+ yrs

Shift - UK

Hands on experience in Java Script, HTML, CSS,XML, AJAX, Angular JS & React JS

A fundamental understanding of ITSM, ITIL or CMDB.

Good to have- ServiceNow Certification, CSA, CAD, CIS- ITSM

Hands-on design, development, and deployment experience with the ServiceNow platform.

End to End Integration Exp. Using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process.

ServiceNow implementation experience in ITSM, Service Portal, Performance Analytics (Adv. Reporting) & Employee Centre Knowledge.

Should be multitasking, Self-Learner and possess good Functional Knowledge.

Should be able to take lead on Project, Support activity and guide or train the team.

Strong communication, presentation, and problem-solving skills.

Thorough understanding of ITIL/ITSM processes.

Working knowledge of ITBM process and implementation

About Kanerika:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI.

We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions:

Kanerika has won several awards over the years, including:

1. Best Place to Work 2023 by Great Place to Work®

2. Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today

3. NASSCOM Emerge 50 Award in 2014

4. Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture

5. Kanerika has also been recognized for its commitment to customer privacy and data security, having achieved ISO 27701, SOC2, and GDPR compliances.

Working for us:

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees.

Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Key Responsibilities:

• Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).
• Integrate Purview with data sources: Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.
• Schedule and monitor metadata scanning and classification jobs.
• Implement and maintain collection hierarchies aligned with data ownership.
• Design metadata ingestion workflows for technical, business, and operational metadata.
• Enrich data assets with business context: descriptions, glossary terms, tags.
• Synchronize metadata across tools using REST APIs, PowerShell, or ADF.
• Validate end-to-end lineage for datasets and reports (ADF → Synapse → Power BI).
• Resolve lineage gaps or failures using mapping corrections or scripts.
• Perform impact analysis to support downstream data consumers.
• Create custom classification rules for sensitive data (PII, PCI, PHI).
• Apply and manage Microsoft Purview sensitivity labels and policies.
• Integrate with Microsoft Information Protection (MIP) for DLP.
• Manage business glossary in collaboration with domain owners and stewards.
• Implement approval workflows and term governance.
• Conduct audits for glossary and metadata quality and consistency.
• Automate Purview operations using:
• PowerShell, Azure Functions, Logic Apps, REST APIs
• Build pipelines for dynamic source registration and scanning.
• Automate tagging, lineage, and glossary term mapping.
• Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.

Tools & Technologies:

• Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog
• Experience in Microsoft Purview areas:

1. Label creation and policy management
2. Publish/Auto-labeling
3. Data Loss Prevention & Compliance handling
4. Compliance Manager, Communication Compliance, Insider Risk Management
5. Records Management, Unified Catalog, Information Barriers
6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit
7. DSPM, Data Policy

Required Qualifications:

• 4–6 years of experience in data governance or data management.
• Strong experience in Microsoft Purview and Informatica governance tools.
• Proficient in tracking and visualizing data lineage across systems.
• Familiar with Azure Data Factory, Talend, dbt, and other integration tools.
• Understanding of data regulations: GDPR, CCPA, SOX, HIPAA.
• Ability to translate technical data governance concepts for business stakeholders.

Key Responsibilities:

 Develop and maintain frontend components using AEM Sites.

 Integrate AEM with React/Angular for enhanced user interfaces.

 Work with AEM templates, components, dialogs, and client libraries.

 Collaborate with backend AEM developers and designers to implement dynamic

and responsive web features.

 Ensure code quality through unit testing and best practices.

 Participate in code reviews, debugging, and performance tuning.

 Support AEM content authors with technical implementation and troubleshooting.

What You’ll Bring:

 Bachelor’s degree in Computer Science, Engineering, or a related field, or

equivalent work experience.

 Proven experience delivering high-quality web applications.

Mandatory Skills:

 3+ years of frontend development experience with React.js or Angular.

 2+ years of experience working with Adobe Experience Manager (AEM).

 Strong knowledge of HTML5, CSS3, JavaScript, and TypeScript.

 Experience with AEM client libraries, Sightly (HTL), Sling models, and

component development.

 Familiarity with RESTful APIs and JSON.

 Understanding of responsive design, cross-browser compatibility, and

accessibility standards.

 Familiarity with Git, CI/CD pipelines, and Agile methodologies.

Preferred Skills (Nice to Have):

 Experience integrating third-party APIs and headless CMS.

 Knowledge of Adobe Target, Analytics, or other Adobe Experience Cloud

products.

 Exposure to backend technologies like Java or Python is a plus.

What you'll do:

·         Perform complex application programming activities with an emphasis on mobile development:  Angular, Node, TypeScript, JavaScript, Apache Cordova, RESTful APIs and more

·         Assist in the definition of system architecture and detailed solution design that are scalable and extensible

·         Collaborate with Product Owners, Designers, and other engineers on different permutations to find the best solution possible

·         Own the quality of code and do your own testing. Automate feature testing and contribute UI testing framework

·         Become a subject matter expert for our mobile applications

·         Deliver amazing solutions to production that knock everyone’s socks off

·         Mentor junior developers on the team

What we’re looking for:

·         Amazing technical instincts. You know how to evaluate and choose the right technology and approach for the job. You have stories you could share about what problem you thought you were solving at first, but through testing and iteration, came to solve a much bigger and better problem that resulted in positive outcomes all-around.

·         A love for learning. Technology is continually evolving around us, and you want to keep up to date to ensure we are using the right tech at the right time.

·         A love for working in ambiguity—and making sense of it. You can take in a lot of disparate information and find common themes, recommend clear paths forward and iterate along the way. You don’t form an opinion and sell it as if it’s gospel; this is all about being flexible, agile, dependable, and responsive in the face of many moving parts.

·         Confidence, not ego. You have an ability to collaborate with others and see all sides of the coin to come to the best solution for everyone.

·         Flexible and willing to accept change in priorities, as necessary

Basic Qualifications: 

·         Minimum B.S. / M.S. Computer Science or related discipline from accredited college or University

·         At least 6 years of experience designing, developing, and delivering web applications with Angular, Node, Typescript, IONIC and JavaScript

·         At least 2 years of experience building iOS-based applications utilizing hybrid technologies

·         At least 2 years of experience with AWS and/or Openshift

·         Experience integrating with native device API’s (iOS)

·         Experience with front-end and/or mobile-specific testing frameworks

·         Strong experience in object-oriented design and development

·         Knowledge of building and consuming RESTful APIs

·         Excellent sense of web design, passionate about creating and refining great mobile user experiences.

·         Ability to manage multiple tasks and consistently meet established timelines   

·         Strong collaboration skills

·         Excellent written and verbal communications skills

Preferred Qualifications:

·         Proficient with Apache Cordova framework

·         Built or maintained custom Cordova plugin

• Demonstrable knowledge of native coding background in iOS

·         Understanding of Apple certificate and profile management

·         Experience developing and deploying applications within Kubernetes based containers

·         Experience in Agile and SCRUM development techniques

4-5 years of overall experience in software development.
- Experience on Hadoop (Apache/Cloudera/Hortonworks) and/or other Map Reduce Platforms
- Experience on Hive, Pig, Sqoop, Flume and/or Mahout
- Experience on NO-SQL – HBase, Cassandra, MongoDB
- Hands on experience with Spark development,  Knowledge of Storm, Kafka, Scala
- Good knowledge of Java
- Good background of Configuration Management/Ticketing systems like Maven/Ant/JIRA etc.
- Knowledge around any Data Integration and/or EDW tools is plus
- Good to have knowledge of  using Python/Perl/Shell

Please note - Hbase hive and spark are must.

This innovative startup offers ready to drink alcoholic beverages for the global Indian. They are disrupting a $35bn market by offering consumers more choice, better packaging and an aspirational experience. The company is on track to be sold in more than 1000 outlets by the end of the year, and has raised a seed round of ~ $500mn from well known VCs and founders including First Cheque, Letsventure and Bhavish Agarwal.

The company was founded by an IIT Bombay alum who has more than a decade of experience in established global FMCG companies like P&G, as well as startups like Ola and FoodPanda.

As a City Head, you will be responsible for strategizing and driving the city sales process and ensuring increase in the business for the company.

• Managing and driving the sales in the assigned city and also ensuring the expansion of sales in HORECA and retail
• Ensuring the city's revenue growth with P&L responsibilities
• Strategizing and implementing a sales management process to identify and prioritize key customers and prospects
• Developing and maintaining long-term professional relationships with existing customers
• Identifying and acquiring new customers through professional networking
• Working closely with internal stakeholders such as various divisions as well as external stakeholders such as customers
• Managing and guiding a team of sales experts in the assigned city and thus driving sales through them
• Updating and educating the team on various products of the company regularly
• Laying down the sales planning roadmap and ensuring the execution of the same
• Monitoring the sales team performance and also motivating them to meet or exceed sales target
• Maintaining, updating relevant sales data and reporting the same to the management in regular intervals
• Monitoring customer feedback regularly and accordingly working on the same and also handling escalations, if any

Desired Candidate Profile

• Graduation is a must. MBA is desirable
• Relevant work experience of 7 – 10 years in sales and also proven work experience of managing a team and sales in an assigned city
• Excellent communication, listening and negotiation skills
• Excellent networking skills with a positive approach towards achieving set goals
• Exceptional management, customer-service, leadership and organizational skills
• Proficiency in MS Office Suite

• software engineering experience focused on web development.
• Hands on experience in architecting large scale frontend applications.
• Have detailed hands-on experience of cutting edge web technologies (HTML5, CSS, Javascript, TypeScript), Application Servers, Web Applications 
• Experience developing UI with JavaScript development frameworks (e.g. React, Angular, Vue, Bootstrap, etc)