Senior Fullstack Engineer – ServiceNow

🚨 Hiring: Senior Fullstack Engineer – ServiceNow

Experience: 8–12 Years

Location: Bangalore | Hyderabad | Chennai | Mumbai | Ahmedabad

Work Mode: Hybrid – 2 Days Work From Office Mandatory

Contract: 6 Months

Notice Period: Immediate Joiners Preferred

Shift: 1 PM – 11 PM IST

L1 Interview: In-person Mandatory

🔹 Role Summary

We are looking for a versatile Senior Fullstack Engineer with strong ServiceNow platform development, QA automation, and full-stack skills.

The role involves ServiceNow integration defect resolution, production triage, development, automated testing, release management, and general full-stack maintenance.

🔹 Key Responsibilities

Support / Triage / Defects

• Handle L2 support and escalation tickets.
• Troubleshoot ServiceNow platform and integration issues.
• Resolve L3 defects involving:
• ServiceNow ITSM/CMDB
• Flow Designer
• Scripted REST APIs
• GlideRecord / server-side scripting
• OAuth2 integrations
• Perform root-cause analysis for production incidents and integration issues.

Product Development

• Review peer code across ServiceNow and full-stack applications.
• Develop automated tests using Python and Playwright.
• Perform API testing using Postman and data validation using SQL.
• Manage test cases using Qase.
• Use AI-assisted tools such as Claude, Codex, or similar tools for QA automation.
• Support release management and CI/CD using GitHub Actions.
• Maintain ServiceNow Update Sets/XML exports and release documentation.

Customer Engineering

• Support customers in diagnosing technical issues.
• Troubleshoot ServiceNow integration problems.
• Handle general technical maintenance as a full-stack developer.

🔹 Required Skills

ServiceNow

• 6+ years hands-on ServiceNow development
• Flow Designer
• Scripted REST APIs
• Business Rules
• GlideRecord / Server-side scripting
• ITSM
• CMDB
• OAuth2 integrations
• ServiceNow CI/CD

Full Stack

• React.js
• TypeScript
• JavaScript
• REST APIs
• API-driven backend development

QA / Automation

• Python
• Playwright
• Automated testing
• Postman
• SQL
• Qase

DevOps

• Git
• GitHub
• GitHub Actions
• CI/CD
• Release management

🔹 Preferred Qualifications

• ServiceNow CSA / CIS certifications
• Semantic versioning and release/changelog practices
• Customer-facing support experience
• On-call support experience

🔹 Tools & Technologies

GitHub | JIRA | ServiceNow | Qase | Postman | Playwright | Python | React | TypeScript

Role: Senior Fullstack Engineer 

Experience: 8 -12 Years 

Location: Bangalore, Hyderabad, Chennai, Mumbai, and Ahmedabad 

Work Mode: Hybrid (2 days work from office is mandate) 

Budget: 2.5 LPM. 

Notice: Immediate Contract: 6 months 

Shift: 1 PM to 11 PM IST L1 

Interview: In-person (mandate) 

Role Summary 

We're looking for a versatile engineer who combines full-stack and QA skills with ServiceNow platform depth. This role owns ServiceNow integration defects and triage, contributes across the product development lifecycle (code, QA, release), and supports customers and general maintenance work outside the ServiceNow surface. 

Key Responsibilities 

Q1 — Support / Triage / Defects

• L2 triage: act as first point of contact for incoming support/escalation tickets, including ServiceNow platform and integration issues

• L3 defect resolution: own defect fixes on ServiceNow ITSM/CMDB integrations — Flow Designer workflows, Scripted REST APIs, GlideRecord/server-side scripts, OAuth2-based auth — as well as general application-layer defects

• Root-cause analysis: diagnose production integration incidents, including version-drift across releases 

Q2 — Product Development

• PR review: review peers' code, spanning ServiceNow and general full-stack changes

• QA engineering: write and maintain automated tests (Python/Playwright), validate APIs (Postman) and data (SQL), manage test cases in Qase, use AI tools to accelerate test creation and automation

• Release management: maintain internal release documentation, manage Update Sets/XML exports across environments, integrate tests into CI/CD (GitHub Actions), and contribute to the release-train cadence and DORA metrics 

Q3 — Customer Engineering

• Customer developer support: on-call with customers to diagnose and resolve reported issues, including ServiceNow-integration-related problems

• Technical maintenance: take on ad-hoc technical/maintenance work as a general full-stack developer (React/TypeScript, API-driven backend) — internal maintenance only, not customer-facing development 

Required Qualifications

• 6+ years hands-on ServiceNow development: Flow Designer, Scripted REST APIs, Business Rules, server-side scripting

• Working knowledge of CMDB / ITSM data model and OAuth2-based integration patterns

• Experience with AI-assisted QA tooling (Claude, Codex, or similar)

• Hands-on QA/test automation experience (Python, Playwright) and API/data validation (Postman, SQL)

We're looking for a versatile engineer who combines full-stack and QA skills with ServiceNow platform depth. This role owns ServiceNow integration defects and triage, contributes across the product development lifecycle (code, QA, release), and supports customers and general maintenance work outside the ServiceNow surface. Key Responsibilities

Q1 — Support / Triage / Defects • L2 triage: act as first point of contact for incoming support/escalation tickets, including ServiceNow platform and integration issues • L3 defect resolution: own defect fixes on ServiceNow ITSM/CMDB integrations — Flow Designer workflows, Scripted REST APIs, GlideRecord/server-side scripts, OAuth2-based auth — as well as general application-layer defects • Root-cause analysis: diagnose production integration incidents, including versiondrift across releases

Q2 — Product Development • PR review: review peers' code, spanning ServiceNow and general full-stack changes • QA engineering: write and maintain automated tests (Python/Playwright), validate APIs (Postman) and data (SQL), manage test cases in Qase, use AI tools to accelerate test creation and automation • Release management: maintain internal release documentation, manage Update Sets/XML exports across environments, integrate tests into CI/CD (GitHub Actions), and contribute to the release-train cadence and DORA metrics

Q3 — Customer Engineering • Customer developer support: on-call with customers to diagnose and resolve reported issues, including ServiceNow-integration-related problems • Technical maintenance: take on ad-hoc technical/maintenance work as a general full-stack developer (React/TypeScript, API-driven backend) — internal maintenance only, not customer-facing development

Required Qualifications

• 6+ years hands-on ServiceNow development: Flow Designer, Scripted REST APIs, Business Rules, server-side scripting • Working knowledge of CMDB / ITSM data model and OAuth2-based integration patterns • Experience with AI-assisted QA tooling (Claude, Codex, or similar) • Hands-on QA/test automation experience (Python, Playwright) and API/data validation (Postman, SQL) • General full-stack proficiency (React/TypeScript, API-driven backends) for maintenance-level work • Comfortable with GitHub-based CI/CD and ServiceNow CI/CD tooling • Strong debugging skills across distributed, multi-system integrations 

Role: Senior Full-Stack Engineer — TypeScript & React

Location: Hyderabad, India (Hybrid)

Employment Type: Full-Time

Department: Engineering

About CargoSprint

CargoSprint accelerates cargo movement across air, ocean, road, and rail through innovative payment, appointment, and visibility solutions. We build technology that connects logistics operations, streamlines complex workflows, and improves the movement of goods across the supply chain.

Our engineering teams work at the intersection of logistics infrastructure, agentic AI, and modern cloud architecture to build scalable, reliable software that powers real-world freight operations.

About the Role

We are looking for a Senior Full-Stack Engineer with strong expertise in TypeScript, React, Node.js, and AWS serverless architecture to build and deliver end-to-end product features.

In this role, you will take ownership of features across the entire technology stack—from database schema design and backend APIs to intuitive, high-performance user interfaces. You will build serverless services, event-driven workflows, and AI-powered capabilities that simplify complex logistics operations for carriers, brokers, and shippers.

You will work within an established engineering ecosystem, following proven architectural patterns and delivering against a well-defined product backlog. We value engineers who combine strong technical fundamentals with pragmatic execution, sound engineering judgment, and a commitment to shipping production-ready software.

This is a hands-on engineering role for someone who enjoys building, taking ownership, and delivering meaningful product outcomes.

Key Responsibilities

• End-to-End Feature Development: Design, develop, test, and deploy full-stack features using React, TypeScript, Node.js, and PostgreSQL.
• Frontend Engineering: Build responsive, maintainable, and performant user interfaces using modern React patterns, reusable components, and effective state management.
• Backend Development: Develop scalable APIs and backend services using Node.js and AWS Lambda, following serverless and event-driven design principles.
• Cloud Architecture: Build and maintain AWS-based serverless applications, including asynchronous processing workflows and serverless container workloads where appropriate.
• Infrastructure as Code: Provision, configure, and manage cloud infrastructure using SST and infrastructure-as-code practices.
• Database Engineering: Design and evolve PostgreSQL schemas, optimize queries, manage migrations, and ensure data integrity.
• Technical Design: Contribute to architectural decisions involving data modeling, API contracts, system integration, and asynchronous processing patterns.
• Production Readiness: Maintain high standards for code quality, automated testing, observability, reliability, and operational support.
• Engineering Collaboration: Work closely with product managers, designers, and other engineers to translate requirements into reliable, maintainable solutions.
• AI-Assisted Development: Use AI-powered development tools, including Claude Code, to improve engineering productivity, accelerate implementation, and support effective problem-solving.

Required Qualifications

• 5+ years of professional software engineering experience.
• 3+ years of hands-on experience with TypeScript, React, and Node.js.
• Strong understanding of JavaScript and TypeScript fundamentals, modern frontend development, and full-stack application architecture.
• Solid React expertise, including component composition, state management, performance optimization, and reusable UI patterns.
• Proven experience building and operating serverless or event-driven backend services using AWS Lambda.
• Practical experience designing and implementing REST APIs or equivalent service interfaces.
• Strong hands-on experience with PostgreSQL, including schema design, query optimization, indexing, and database migrations.
• Experience with SST for defining and managing cloud infrastructure.
• Understanding of asynchronous processing, event-driven systems, and cloud application reliability.
• Familiarity with software testing, debugging, code reviews, version control, and production troubleshooting.
• Ability to take ownership of assigned work, work independently within established patterns, and deliver high-quality software consistently.
• Experience using AI-assisted development tools, particularly Claude Code, as part of everyday engineering workflows.

Technical Skills and Tools

Experience with the following technologies and libraries will be valuable:

• Frontend: React, TypeScript, TanStack, Motion, dnd-kit.
• Backend: Node.js, AWS Lambda, serverless application development.
• Cloud & Infrastructure: AWS, SST, serverless containers, event-driven architectures.
• Database: PostgreSQL, relational data modeling, query optimization.
• Utilities & Data Processing: Turf, ExcelJS, jsondiffpatch, dayjs.
• AI-Assisted Development: Claude Code and multi-session AI-assisted coding workflows.

Candidates are not expected to have equal expertise in every library. Strong fundamentals, adaptability, and the ability to work effectively within an existing technology stack are essential.

Preferred Qualifications

• Experience working with logistics, transportation, freight management, or supply chain platforms.
• Familiarity with Transportation Management Systems (TMS), including linehaul operations, storage, multi-stop movements, and shipment coordination.
• Understanding of Electronic Data Interchange (EDI) and integrations commonly used in logistics ecosystems.
• Experience building systems that process complex operational data and asynchronous business workflows.
• Exposure to agentic AI, AI-enabled product features, or AI-assisted software engineering workflows.
• Experience operating production applications on AWS with a focus on performance, observability, and reliability.

What Success Looks Like

In this role, success means:

• Delivering end-to-end product features with minimal supervision and a strong sense of ownership.
• Building reliable, maintainable, and performant applications across the frontend, backend, and database layers.
• Following established architectural patterns while identifying practical opportunities for improvement.
• Producing production-ready code with appropriate testing, monitoring, and error handling.
• Using AI-assisted engineering tools effectively to improve delivery speed without compromising code quality.
• Contributing to a collaborative engineering culture focused on execution, accountability, and continuous improvement.

Why Join CargoSprint?

• Real-World Impact: Build software that powers real freight operations and solves tangible logistics challenges.
• Ownership and Autonomy: Work in small, high-ownership teams with direct responsibility for meaningful product outcomes.
• Modern Technology Stack: Work with TypeScript, React, Node.js, AWS serverless services, PostgreSQL, and modern infrastructure tooling.
• AI-First Engineering: Contribute to a roadmap where AI is a core part of product development, not an isolated experiment.
• Collaborative Environment: Work with a globally distributed engineering team that values pragmatic problem-solving and effective execution.
• Hybrid Flexibility: Enjoy a hybrid working arrangement based out of our Hyderabad office.

Work Location

Hyderabad, India | Hybrid | Full-Time

If you are a hands-on full-stack engineer who enjoys solving complex technical problems, building reliable cloud-native applications, and delivering software with measurable real-world impact, we would love to hear from you.

Join CargoSprint and help build the technology that keeps global freight moving.

• 6+ years of professional full-stack software engineering experience, with demonstrated ownership of production systems end-to-end (not just feature contribution within a large team).
• Backend: Strong proficiency in Python (FastAPI or Flask) — this is BuildTwin's primary backend language, used across the AI pipeline and application layer.
• Frontend: Strong proficiency in React and TypeScript, including building data-dense, interactive interfaces (dashboards, review workflows, file viewers) — not just CRUD forms.
• Database: Deep, hands-on experience with PostgreSQL — schema design, query optimization, indexing strategy, and multi-tenant data modeling.
• API design: Proven experience designing clean, versioned REST APIs, particularly ones serving as the integration layer between a backend/AI system and a frontend or third-party consumer.
• Cloud & DevOps: Production experience with AWS or Azure (compute, storage, queuing/messaging services), Docker, and CI/CD pipelines.
• Asynchronous & batch processing: Real experience with job queues (Celery, SQS, or equivalent) and designing systems that process work in parallel with proper failure isolation.
• Multi-tenant architecture: Direct experience building and securing systems that serve multiple isolated clients/tenants from shared infrastructure.

Full Stack

CRM Management

Website Development

Mobile App Maintenance

POS Software Onboarding

AI Integration & Automation

Technical support

CRM Reporting

We are looking for a Senior Full Stack Engineer to join our lean, high-impact engineering team. This is a key founding-team role where you will work closely with the CTO and help build the engineering foundation of the company.

The ideal candidate is a backend-strong full-stack engineer with solid Python and React experience, a strong understanding of AI/LLMs, and the ability to independently take ownership of projects from idea to production.

What You'll Do:

• Build and scale applications across the backend and frontend
• Develop backend services and APIs using Python
• Build and maintain frontend applications using React
• Design and implement AI/LLM-powered applications and features
• Work with AI services and integrate them into real-world applications
• Contribute to system design and architecture
• Work with cloud infrastructure and services
• Take ownership of features and initiatives from ideation to production
• Identify problems and proactively drive solutions without requiring constant direction
• Work closely with the CTO and founding team to shape engineering practices and future systems
• Communicate technical concepts clearly to technical and non-technical stakeholders

What We're Looking For:

• 3–6 years of software engineering experience
• Strong experience with Python
• Good hands-on experience with React
• Strong backend development experience with full-stack exposure
• Practical understanding of AI, LLMs and AI services
• Experience building at least one meaningful AI project beyond basic API/chatbot integrations
• Experience taking an AI/ML application or feature into production is preferred
• Exposure to cloud platforms
• Good understanding of system design and software architecture
• Strong problem-solving and ownership mindset
• Excellent communication skills and ability to explain complex technical concepts in simple language
• Genuine hands-on experience with the technologies mentioned on the resume

What Makes This Role Different:

This is not a typical execution-focused engineering role. We are building a lean "A-team" of experienced engineers who will eventually help shape the team and take on senior/leadership responsibilities.

We're looking for someone who:

• Takes initiative rather than waiting for tasks
• Can work independently in an early-stage environment
• Is comfortable exploring and building with AI
• Can go deep into the work they've done and explain the technical decisions behind it
• Wants significant ownership and influence over the product and engineering direction

Location & Compensation

• Work Mode: Remote initially
• Future Location: Expected relocation to Bangalore in approximately 1 year
• Working Hours: Regular IST hours
• Travel: Potential opportunities to travel to Germany

Interview Process:

3 Rounds

1. Technical & Project Deep Dive – Conversational discussion around past projects, AI experience and technical depth
2. System Design & Technical Round – Deeper technical and architecture discussion
3. Founder Round – Communication, culture fit, ownership and initiative

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Experience Level

This role is ideal for engineers with total 5+ years of experience with a proven track record of shipping complex projects successfully.

An experienced individual contributor and leader who thrives in large, complex projects with widespread impact.

What You’ll Do as a Software Craftsperson 

• Design and build high-quality, maintainable systems using disciplined engineering practices such as TDD, continuous refactoring, and pair programming 
• Operate in an AI-native development model, using AI as a collaborator to explore architecture and design, accelerate development, and continuously improve systems while applying strong judgment to ensure that speed never compromises quality. 
• Take end-to-end ownership of outcomes from problem understanding and system design to implementation, deployment, and operation in production 
• Make thoughtful design decisions that balance simplicity, scalability, and long-term maintainability in real-world systems 
• Maintain a high bar for engineering quality through rigorous testing, code reviews, and continuous feedback 
• Investigate and resolve production issues, and implement systemic improvements to prevent recurrence 
• Work directly with clients, navigate ambiguity, and translate business problems into well-designed technical solutions 
• Contribute to improving team practices, tooling, and systems to raise the overall quality and effectiveness of engineering 

Requirements

What You’ll Bring 

• 
  
• 5+ years of experience building high-quality, production systems (flexible based on demonstrated capability) 
• Strong fundamentals in software engineering, including object-oriented design, system design, and testing practices such as TDD 
• Demonstrated ability to build simple, maintainable, and scalable systems with a focus on long-term reliability 
• Proficiency in one or more modern technologies Python, React, AI, JavaScript, or TypeScript, with the ability to learn new technologies quickly 
• Deep experience working with Git in collaborative environments, including managing shared codebases, conducting code reviews, and maintaining a high bar for quality 
• Ability to operate effectively in an AI-native workflow using AI as a collaborator to explore solutions and accelerate development, while applying strong judgment to ensure correctness, quality, and maintainability 
• Clear thinking and strong problem-solving ability, with the capacity to break down complex problems into simple, well-structured solutions 
• A strong sense of ownership — you take responsibility for outcomes, care deeply about quality, and are not comfortable shipping work that does not meet your standards.

Benefits

Life at Incubyte ​

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered. 

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion. 

Benefits 

• Dedicated learning & development budget. 
• Sponsorship for conference talks. 
• Comprehensive medical & term insurance. 
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance 

We are seeking a Senior Full Stack Engineer to join our team in a long-term contractor capacity to continue development of a production-grade platform hosted on AWS and Salesforce.

This application supports policy processing, third-party integrations, compliance workflows, reporting, and intelligent automation capabilities. The ideal candidate is a strong software engineer first, capable of contributing across the full stack while helping scale and evolve the platform.

This role requires someone who can step into an existing system, understand complex workflows quickly, and independently deliver high-quality solutions.

Responsibilities

• Design, develop, and maintain full-stack application features across frontend and backend systems

• Extensive knowledge of Salesforce and how to integrate with it

• Build and support integrations with third-party systems and APIs

• Develop workflow-driven processes using Temporal

• Build scalable APIs and backend services using Python

• Maintain and optimize relational databases using PostgreSQL

• Develop reporting and analytics capabilities using charting libraries

• Contribute to AI-enabled features and integrations within the platform

• Improve CI/CD pipelines and deployment processes

• Participate in architecture discussions and help shape long-term technical direction

• Work closely with business and technical stakeholders to deliver production-ready solutions

Required Qualifications

Engineering

• at least 7+ years of full stack software engineering experience

• Strong proficiency in Python

• Strong frontend development experience with modern web frameworks

• Strong backend API development experience

• Experience designing and building scalable applications

• Strong understanding of software architecture and best practices

• Experience working in complex, integrated systems

Workflow and Orchestration

• Proven experience with Temporal

• Experience building and managing workflow orchestration patterns

• Familiarity with asynchronous processing and event-driven systems

Database and Reporting

• Strong experience with PostgreSQL

• Strong SQL and data modeling experience

• Experience building reporting dashboards and analytics features

• Experience with charting libraries such as Chart.js, D3.js, or Plotly

Third-party software

• Salesforce - integration with the CRM via API, and reporting experience

DevOps

• Experience with CI/CD pipelines

• Familiarity with containerized deployments

• Experience with cloud environments and modern development workflows

Preferred Qualifications

• Experience in insurance, surplus lines, or compliance-based applications

• Experience integrating with third-party vendors and external APIs such as Salesforce

• Experience with AI tooling, LLM integrations, and context engineering

• Experience building intelligent automation features

What We Are Looking For

• Self-driven and highly autonomous

• Strong problem-solving ability

• Comfortable with ownership and accountability

• Able to contribute with minimal supervision

• Strong communication skills in English

• Comfortable working U.S.-based business hours (New York / EST)

Ideal Candidate

A senior full stack engineer who can quickly contribute to an active production system, own features end-to-end, and help expand a platform that sits at the center of complex business workflows and integrations. Send resume with projects and contact information.

• Business: Immerse in operations until you think like an insider.Rapidly acquire domain expertise through direct observation, translate between business and engineering seamlessly, and mentor engineers in your area on immersion. Influence senior stakeholders effectively, manage complex stakeholder landscapes with competing agendas, and build trust rapidly with new stakeholders.
• Delivery: Lead rapid delivery initiatives across teams in your area, coach on prototype-first approaches, and establish trust through consistent fast delivery. Build complete applications rapidly across any technology stack, select the right tools for each problem, and define clear criteria for prototype-to-production transitions.
• Generative AI: Architect RAG systems for complex use cases across teams, implement advanced techniques (hybrid search, reranking, query expansion), mentor engineers on RAG best practices, and establish RAG standards. Lead evaluation strategy across teams, establishing annotation guidelines, training human-calibrated LLM judges, and building evaluation pipelines that connect tracing to datasets to experiments.
• People: Build high-performing teams across your area, navigate complex interpersonal dynamics, foster psychological safety, and create environments where diverse perspectives are valued. Influence through communication at all levels — from frontline to executive. Handle difficult conversations skilfully and train engineers in your area on effective communication.
• AI-Augmented Development: Optimise AI tool usage across teams in your area, train engineers on AI-augmented and agentic engineering workflows, evaluate new AI development tools, and establish practices that balance AI speed with verification rigour.
• Scale:  Design  complex  multi-component systems  end-to-end,  evaluate architectural options for large initiatives across teams, guide technical decisions or your area, and mentor engineers on architecture. Create debt reduction strategies across teams, influence roadmap decisions to include debt work, and teach engineers when to accept debt for speed versus when to invest in quality.

What You Bring

• Bachelor’s degree in computer science, Software Engineering, or related field with 7+ years of relevant professional experience.
• Deep production experience with Python and JavaScript/TypeScript across backend and frontend, with demonstrated ability to work comfortably across the full stack.
• Strong experience with modern frontend frameworks (such as Next.js or React) and backend API development.
• Extensive experience with cloud platforms (AWS preferred; Azure or GCP also valued), including infrastructure-as-code tools (such as CloudFormation or Terraform).
• Deep Working knowledge of multiple database paradigms, including relational databases (such as PostgreSQL), document databases, and key-value stores (such as Redis), with the ability to select the right storage technology for each problem.
• Strong experience with CI/CD pipelines (such as GitHub Actions), containerisation, and production deployment strategies.
• Demonstrable fluency with AI coding tools (such as Claude Code, Cursor, GitHub Copilot, or similar) and proven ability to design agentic engineering workflows and train teams on AI-augmented development practices.
• Hands-on experience architecting production generative AI applications (LLM integrations, vector databases, RAG systems, evaluation pipelines) is essential.
• Experience leading technical initiatives across multiple teams, mentoring engineers, and establishing engineering practices is required.
• Experience navigating ambiguous problem spaces, working directly with business stakeholders and end users, and shipping working solutions rapidly is required.
• Experience in an embedded, forward-deployed, or consulting-style engineering model is a strong plus.

• Must have exceptional communication skills and demonstrated ability to influence at senior levels. This role requires comfort leading across ambiguous environments, building trust-based relationships with commercial stakeholders at all levels, developing junior and mid-level engineers, and making strategic decisions that balance delivery speed with architectural integrity. You will shape engineering practices across your area and be expected to lead multi-team initiatives.