Senior Software Developer

We are looking to expand our existing Python team across our offices in Surat. This position is for - Senior Software Engineer.

The requirements are as follows:

1) Familiar with the the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

About HighLevel 

Company Overview: Founded in 2018, HighLevel Inc. (www.gohighlevel.com) is a dynamic B2B SaaS Platform dedicated to serving Marketing Agencies. Our mission is to become the ultimate solution for marketing agencies, providing them with the cutting-edge tools needed to excel in their work. HighLevel empowers agencies to efficiently serve their clients by offering a comprehensive suite of industry-leading solutions. Our diverse clientele includes digital marketing agencies, advertising agencies, SEO agencies, call centers, sales agencies, and freelancers, spanning various niches such as real estate, dental & medical, local businesses, e-commerce, professional services, and field services.

Our robust platform encompasses a wide range of product areas, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, among others. HighLevel currently serves over 20,000 agencies and 220,000 small to medium-sized businesses, with a globally distributed team of over 300 professionals operating remotely across 15 nations.

We're looking for an Associate People Operations - Technology to support our fast-growing teams in India. This role would be a key pillar of the People Operations Team, who assists employees and managers with their People support needs- someone who is passionate about finding ways to best support our employee base. As a People Operations Specialist, you will collaborate with people business partners, and business leaders to design processes and control, diagnoses process failures, and automates processes, to help the organization grow and ensure the best experience for our employees. Next to your generalist duties, you will be a subject matter expert in one or more of the employee lifecycle programs.

Key Responsibilities:

• Ensure the successful execution of critical people operations processes, including onboarding, reference checks, and offboarding, crucial aspects of the employee lifecycle.
• Take complete ownership of employee documentation, encompassing contracts, amendments, and all other items relevant to the employee lifecycle.
• Be accountable for maintaining accurate data, including employee records and information changes such as promotions, terminations, and transfers.
• Manage the monthly employee payroll in collaboration with the payroll subject matter expert.
• Provide ad-hoc administrative support to other HR functions as necessary, aligned with business requirements.
• Organize quarterly co-locations, team gatherings, offsite planning and execution, travel arrangements, and seasonal merchandise.
• Coordinate with finance and external vendors for purchase orders, e-way bills, delivery challans, comparative statements, invoice submissions, and payment follow-ups.
• Support the people partner team in addressing employee grievances and requests.
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Requirements:

• 3-7 years of experience in a generalist role, preferably within a growth-stage tech company.
• Comprehensive understanding of the entire employee lifecycle, with the ability to recommend process-oriented and operational solutions for enhancing the employee experience.
• Adaptability and willingness to work in a fast-paced, changing environment.
• Ability to multitask and quickly learn processes for more efficient and effective results.
• Excellent verbal and written communication skills, capable of effective communication across various levels within the company.
• Strong problem-solving and organizational skills, managing multiple priorities in a dynamic and occasionally ambiguous environment.
• Excellent interpersonal skills, establishing robust relationships across all levels and functions.
• Tech-savvy, with experience in HRMS/other HR tools preferred.
• Proficient in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.

Job brief

We are looking for a Business Analyst to help us to build our online-only investment platform, which will enable investors to easily invest in mutual funds from leading fund houses in India, corporate fixed deposits, and various other investment products. Another important activity where Business analyst will help us is that to keep a track on different asset class and keep them updated in system. Which will help us to do financial planning for the investor.

Business Analyst Desk - JD 

1) To update regular reports like

a. Fact Sheets

b. One Pager

c. Performance Snapshot

d. SIP Report

e. Dividend History Report

2) Track daily news from newspaper and keep proper log in soft copy / Hard copies. Prepare small notes based on these reports and the same can be shared to our investors and our business development team.

3) Maintain interest rate tracker for all fixed income products (Corporate FD, Bank FD, Debenture, post office schemes, etc) in soft copies

4) Track market quotes of all close ended products and debenture issues and tax free bond issues

5) Keep track on forthcoming events like

a) Forthcoming dividend

b) New Fund Offer

c) IPO List

d) Public Issues of debenture

6) Track quarterly results of all companies which are offering fixed deposit and those companies who have issued debentures to public

7) Empanelment process with respective companies wherever we wanted to engage them with business.

8) Provide data/content and write up to our monthly newsletter.

Preferred only Engineering background students(IIT, NIT and VNIT)

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for a Lead Backend Engineer with 5+ years of experience in building web services to join our engineering team to help architect, build and run our growing list of products. You should have prior experience being responsible for building sufficiently complex products/services and mentoring software engineers.

Responsibilities: 

• Lead a team of engineers working on our product roadmap. You are expected to contribute to feature development with hands-on development tasks
• Oversee software architecture, source control workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality
• Improve the development experience and the quality of the codebase. You will define and uphold best practices and coding standards for the team
• Responsible for architecture and design decisions
• Own stability and performance of the service that you work on
• Work with the Engineering Manager to ship stable software on time
• Contribute to the vision and long-term strategy in your area of expertise

Requirements: 

• 2+ years of experience in a technical lead role designing and building complex backend systems
• 5+ years of professional software development experience
• Excellent knowledge of best practices and coding patterns
• Deep knowledge of backend programming languages like Python and web application frameworks like Django
• Solid experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency with Amazon Web Services (AWS) or Google Cloud Platform or Azure
• Extensive experience with Linux/UNIX production environments
• Strong sense of quality in terms of both program architecture and code style
• Passion to dig into technically complex problems to troubleshoot and figure out a solution
• Desire to continuously improve and ship the best quality product
• Pragmatic approach to make sure technical decisions align with actual business needs. 
• Good understanding of the trade-offs when building for product value, reliability, or performance
• Excellent communication skills with the ability to discuss and explain your point of view clearly and effectively
• An engineering degree is a must(B.E. CS preferred)

Job Summary:

Write pre-sales and marketing collaterals and related documents. Analyze business requirements, provide high-level consultation, and prepare and present solutions to customers. Drive marketing and lead-gen activities like Webinars.

Roles & Responsibility:

• Do web research around in the area of Cloud, DevOps, Digital engineering, Data, ML, IoT, technology trends and use cases, and offerings.
• Coordinate with Solution architects and tech leads to writing pre-sales collaterals (Case studies, Solution blueprints, White papers, etc.) and related content. 
• Understanding the business as well as the technical requirements of the Client. Provide high-level consultation to the client around business problems and objectives utilizing a business-level understanding of cloud and application development technologies. 
• Creating a technical architecture document that after taking all the major technical requirements into consideration
• Preparing thorough pre-sales solutions presentation. 
• Potentially get involved in marketing activities like webinars. 

Requirement:

• Should have 5+ years of experience as a business analyst.
• Should have excellent communication, analytical and web research skills.
• Strong and proven experience in pre-sales and consultation.
• Should have a very good knowledge of current trends in cloud and digital technology services offerings. 
• Strong experience of writing collaterals and materials other than project requirement documents. 
• Bachelor or master in engineering or equivalent.

• Collaborate with Dev, QA and Data Science teams on environment maintenance, monitoring (ELK, Prometheus or equivalent), deployments and diagnostics
• Administer a hybrid datacenter, including AWS and EC2 cloud assets
• Administer, automate and troubleshoot container based solutions deployed on AWS ECS
• Be able to troubleshoot problems and provide feedback to engineering on issues
• Automate deployment (Ansible, Python), build (Git, Maven. Make, or equivalent) and integration (Jenkins, Nexus) processes
• Learn and administer technologies such as ELK, Hadoop etc.
• A self-starter and enthusiasm to learn and pick up new technologies in a fast-paced environment.

Need to have

• Hands-on Experience in Cloud based DevOps
• Experience working in AWS (EC2, S3, CloudFront, ECR, ECS etc)
• Experience with any programming language.
• Experience using Ansible, Docker, Jenkins, Kubernetes
• Experience in Python.
• Should be very comfortable working in Linux/Unix environment.
• Exposure to Shell Scripting.
• Solid troubleshooting skills

We are looking for an experienced Chief Operating Officer or COO to oversee our organization’s ongoing operations and procedures. You will be the company’s second-in-command and responsible for the efficiency of business.

The COO role is a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). You’ll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. If you also have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you.

The goal of the COO position is to secure the functionality of business to drive extensive and sustainable growth.

• Design and implement business strategies, plans and procedures
• Set comprehensive goals for performance and growth
• Establish policies that promote company culture and vision
• Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
• Lead employees to encourage maximum performance and dedication
• Evaluate performance by analyzing and interpreting data and metrics
• Write and submit reports to the CEO in all matters of importance
• Assist CEO in fundraising ventures
• Participate in expansion activities (investments, acquisitions, corporate alliances etc.)
• Manage relationships with partners/vendors

• Proven experience as Chief Operating Office or relevant role
• Understanding of business functions such as HR, Finance, marketing etc.
• Demonstrable competency in strategic planning and business development
• Experience in fundraising will be a plus
• Working knowledge of data analysis and performance/operation metrics
• Working knowledge of IT/Business infrastructure and MS Office
• Outstanding organizational and leadership abilities
• Excellent interpersonal and public speaking skills
• Aptitude in decision-making and problem-solving
• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus