The project Manager will own the facilitation of Wolken project efforts and be responsible for maintaining strong customer relationships. This role will oversee all project functions including but not limited to kickoff meetings, requirements gathering, design reviews, integration support, solution documentation, after-action reviews, and training. For each project, the Project Manager will indirectly oversee a team of one or more engineers supporting the integration of the client’s data with Wolken software, while maintaining accountability to SoW requirements.
What you'll do:
- Maintain resourcing requirements and understand resource availability & allocation
- Manage timesheets related to projects
- Maintain project budget, timeline, quality, and compliance with Wolken project management standards
- Develop detailed project plans that indicate key milestones and activities
- Maintain the scope of a project and identify tasks that are out of scope based on the project statement of work (SoW)
- Escalate issues that may result in negative financial or customer relationship impact
- Ensure supporting project documentation is submitted promptly
- Manage service engagements including interactions with the customer project team, technical analysts, and client stakeholders
- Host weekly project stakeholder meetings and drive initiatives to meet project goals
- Manage the delivery of project reporting for stakeholders to include burndown, RAG, and weekly status reports
- Contribute to the continuous review and build-out of project delivery standards and processes
- Define and develop metrics to measure key indicators including value, efficiency, and effectiveness
- Ensure customer expectations are met as identified in the statement of work
You'll be a great fit for this role if you have:
- 2+ years of experience in delivering customer-facing projects
- 2+ years of experience with task tracking or project management tools such as Asana or Jira
- Excellent communication, presentation, analytical, budgeting, interpersonal, and organization skills required
- Strong desire to learn and contribute
- High attention to detail and accuracy
- Experience managing a project through the full life cycle
- A proven ability to manage multiple projects across multiple clients and stakeholders
Subodh Popalwar
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About Wolken Software
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Software Engineer, Memorres