What you would be expected to do:
- Gather, prioritize and refine requirements while keeping team members well informed
- Create Use Cases, Flow Charts, Mock Screens, PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements
- Rolling out of new products/apps/automations and resolving stakeholder queries/issues
- Automate business processes using tools like Zapier/Google Scripts, other automation tools
- Collaborate with cross-functional groups and assist in the entire product lifecycle from design to development to launch
- Responsible for testing of applications/solutions/web panels at various stages of the lifecycle
- Working with the development team/or independently on integrations (using 3rd party tools to create mobile applications)
- Travel as per company requirement to places including but not limited to Kenya, Uganda, Nigeria, Myanmar and Tanzania
You might be a strong candidate if you:
- The ability to structure and analyze ambiguous problems
- The ability to communicate ideas clearly through workflows, feature descriptions etc.
- Proactive and willingness to get hands dirty
- Attention to detail
What we offer (in addition to compensation and statutory benefits):
- An opportunity to grow as a professional in a dynamic, fast growing, high impact industry;
- The chance to work in an open minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing a smart, sustainable business with profound impact on the world
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Greenlight Academy
Subodh Popalwar
Software Engineer, Memorres
About Greenlight Planet
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Machine Learning (ML)About HighLevel
Founded in 2018, HighLevel LLC (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies, and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, Omni-box communications, social media, invoicing & payments to name a few. We currently service over 51,000+ agencies and 400,000+ small & medium businesses with a 900+ strong team that works remotely across 20+ nations. We encourage you to check out our YouTube channel to learn more about our platform
https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the role
HighLevel Inc is actively seeking a dynamic Product Manager to spearhead Support operations and AI products within our team. In this influential role, you'll be at the forefront, identifying opportunities, conducting proof of concepts, shaping user experiences, and crafting innovative solutions.
Collaborating closely with diverse teams, including engineers, marketers, support agents, and customer success, you will play a pivotal role in defining, prioritizing, and bringing to fruition groundbreaking solutions. Your efforts will not only contribute to keeping HighLevel's support costs in check but also ensure utmost customer satisfaction.
As the Product Manager for Support AI, your key objectives are to:
- Leverage AI/ML methodologies to intelligently respond to customer support queries.
- Facilitate the support team by addressing product and technical requirements
- Identify and implement effective strategies and processes to:
- Improve the accuracy of the AI responses to suit the user inquiries
- Reduce escalations to human support agent
- Establish a robust knowledge base for the platform
- Productize the support AI bot to be deployed for our parent accounts
This role offers a unique opportunity to drive innovation, optimize support operations, and enhance customer interactions through the strategic application of AI. Join us at HighLevel Inc. and be a vital part of reshaping the future of our support landscape.
Type - Full Time (Remote in India)
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for the product features.
- Make informed decisions about product roadmaps based on market trends, customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize requirements and feature enhancements.
- Collaborate with the support team to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for Support AI, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and identify pain points.
- Translate user needs into clear and actionable product requirements, user stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering, design, and support teams to ensure timely and high-quality product delivery.
- Plan and execute product launches, including creating go-to-market strategies, coordinating marketing efforts, and driving user adoption and engagement.
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and stakeholders, including executives.
- Act as a subject matter expert on Support AI and Best Practices, providing guidance and support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive data-driven decision-making.
- Monitor user feedback and conduct a competitive analysis to identify areas for improvement and address pain points.
What we’re looking for;
- Domain Knowledge: Strong understanding of AI, Knowledge Base & SaaS concepts, technologies, and market trends.
- Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
- Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
- Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
- User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
- Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 3+ years as a Product Manager, with a strong preference for AI, Support & SaaS experience.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Familiarity with leading AI technologies and how SaaS support works
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our
unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritize the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
Hi,
We,Enterprise Minds is hiring for Sr.Product Manager for Ahmedabad and Bangalore Locations.
JD is given below for reference.
If interested, please forward your updated profile here or please help us by referring your friends.
Prefer max 30 days notice candidates.
Position :: Sr. Product Manager
Location:: Ahmedabad First choice & Bangalore is the second choice
Years of experience: 8+
Skills ::
- Strong product management or consulting experience in technology focused business
- Domain knowledge in Banking or Mortgage or Lending or Credit cards
- Proven track record of managing all aspects of a successful product throughout its lifecycle.
- Hands on experience delivering large scale, enterprise, digital transformations
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Solid technical background with understanding and/or hands-on experience in software development and web technologies.
- Define a thoughtful, detailed, and executable rollout strategy for new features, releases, and products.
- Write business cases, perform ROIs, and prioritize and write user stories; partner with product development team to break things down and plan them into releases
- Translate high, level business requirements into detailed technical specs, and aggressively unblock the engineer teams to execute fast.
- Perform competitive benchmark analysis, analyze customer needs, look at surveys and quantitative data to come up with the right judgement of product and feature investments.
- Excellent written and verbal communication skills
- Bachelor's degree in Science, Engineering or Technology.
MBA with work experience in fintech companies is a big plus.
1) Understanding the business requirements (specifically "WHY")
2) Participating, researching (similar products/apps) and brainstorming in designing the UX / UI with the business team and designers
3) Minimalization of the UI and UX to cut the clutters and make a WoW experience for the end customers
4) Working with developers and Project Manager to make sure they are always moving in the right direction
5) Involving and working with the QA team to make sure the product is actually shaping the way it is intended
6) Final approval of Quality Check of product to go live
7) Work with the Marketing team to further enhance and tune in the product UI/UX
B. You have to have fluency in written and verbal English
C. You must be creative, enthusiastic, hardworking and a team player
D. Ready to put extra hours when needed and to attend the late-night meetings as required during go live or similar deadlines
If you feel this position fits you, plz contact us with answers to the following:
1) Why should we hire you - in max 2 sentences?
2) List of references to your past work that you are proud of
3) Your current CTC and expected CTC
4) How many hours can you put up to achieve the very best in work?
Our client is an Indian brand that competes with global giants in the space of smartphone accessories such as smart watches, wireless earbuds, bluetooth earphone, headphones, speakers and accessories for young Indian consumers.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a Manager - Product Innovation, you will be responsible for managing and driving the entire product development process, both internally and externally, ensuring all stakeholder timelines and deliverables are met.
What you will do:
- Achieving product assortment goals while ensuring product quality and testing standards as well as margin expectations are met
- Working closely with ODMs to ensure production timelines & quality standards are met
- Working closely with sales to understand directive for customer projects, analyzing existing item sales and reviewing new product forecasts
- Vendor sourcing, negotiating for achieving cost effective purchase of raw materials/ semi finished goods and reduction in delivery times
- R&D on new products and categories
- Ordering, tracking and updating warehouse and category team on status and progress
- Tracking and reporting key functional metrics to reduce expenses and improving effectiveness
- Anticipating unfavorable events through analysis of data and preparing control strategies
- Solving issues and developing new solutions requiring new and innovative approaches
- Balancing both tactical execution with strategic initiatives necessary to drive cost reduction
- Identifying, developing, maintaining vendor base for obtaining timely procurement of materials at favorable terms to ensure smooth operations
- Performing risk management regarding supply contracts and agreements
- Managing & preparing performance reports and sharing the same with respective vendors and within the organization
- Managing day to day operational & logistics related activities
- Working with cross functional teams
Desired Candidate Profile
What you need to have:- Qualification -B.E/ B.Tech and/or MBA
- Experience of 5-9 years in related industry/ product categories
- Keen interest/ knowledge of sourcing and procurement techniques as well as a dexterity in reading the market
- Exposure in developing and working with factories in China is essential
- Talent in negotiations and networking
- Aptitude in decision-making and working with numbers
- Strong verbal and written communication skills
- Demonstrated ability to analyze and resolve problems
Javascript
Data AnalyticsJob profile: Product Manager
The ideal candidate is an analytical team player who will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation. You will also work cross-functionally to complete product roadmaps and discover new opportunities.
Responsibilities:
- Create business models and analyse competitive landscape.
- Develop and monitor data-driven analytics.
- Mentor employees to help them achieve individual & team objectives.
- Work with the lead product manager, key stakeholders and a cross-functional team to assist with new product releases, including product launch deliverables.
- Work with sales and partners to strengthen offerings.
- Define the product requirements and manage aspects of the offering roadmap.
- Develop and coordinate enablement assets for sales and partners.
- Work with industry analysts, partners, and customers to gather and validate market requirements, understand pain points, address RFEs, and evangelizing the product roadmap and vision.
Qualifications:
- Bachelor's degree or equivalent 3+ years of experience in Product Management, Engineering, or Consulting.
- Strong written, verbal and collaboration skills.
- Maintain, drive, monitor, and put in place dependable technological standards, systems, and procedures.
- With a high degree of skill and understanding, influence technology plans and choices.
- Provide guidance and help to ensure that necessary legislation specifications and standards are followed.
- Lead a team of product developers and handle training requirements as needed.
- Coordinate product testing on a regular basis to identify flaws and offer feedback in order to improve them.
- Assist clients with technical concerns as a key contact.
- Ascertain if the firm has adequate resources, including staff, materials, and equipment.
- Development, execution, and progress are all reported to management.
- Working with development teams and departments, as well as taking user feedback into account.
- Managing support teams and monitoring performance indicators are two of my responsibilities.
- Assuring timely and cost-effective delivery of products and services.
- Managing software and hardware updates and installs.
- Keeping the computer network infrastructure up to date and secure.
We are looking for a Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.
Responsibilities:
- Gain a deep understanding of customer experience, identify and fillproduct gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Create buy-in for theproduct vision both internally and with key external partners
- Developproduct pricing and positioning strategies
- Translateproduct strategy into detailed requirements and prototypes
- Scope and prioritize activities based on business and customer impact
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources
- Driveproduct launches including working with public relations team, executives, and other product management team members
- Evaluate promotional plans to ensure that they are consistent withproduct line strategy and that the message is effectively conveyed
- Act as aproduct evangelist to build awareness and understanding
- Represent the company by visiting customers to solicit feedback on company products and services
Requirements:
- Proven work experience inproduct management
- Proven track record of managing all aspects of a successfulproduct throughout its lifecycle
- Proven ability to developproduct and marketing strategies and effectively communicate recommendations to executive management
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Strong problem solving skills and willingness to roll up one’s sleeves to get the job
- Skilled at working effectively with cross functional teams in a matrix organization
- Excellent written and verbal communication skills
Job brief
- As part of the product team, build the product vision and execute on the prioritized roadmap for your product area
- Work with engineers and designers to ship features and product improvements
- Seek product ideas and feedback from stakeholders, gather requirements, write specifications, and help shape wireframes and workflows
- Define clear and well-scoped requirement documents that are easily understood by technical and non-technical audiences
- Participate in user research initiatives with the design and user research teams to understand customer problems and identify and iterate on solutions
- Collaborate with internal Business and Marketing stakeholders to formulate problem statements, develop launch strategy, and create product messaging and training
Requirements
- Should have built a customer app with more then 100000+ downloads
- At least 4+ years of experience working as a product manager, ideally working on consumer-facing, large-scale products
- Analytical and data-informed, you love digging into the data to understand nuances, and define & measure success on every project. SQL skills are a plus
- if worked in healthcare
- Experience as a product manager working with distributed teams is desired
- A fast learner, comfortable teaching yourself new skills, and thrive in a complex and fast-paced environment
- CTC – 10-40 LPA
- ESOPs
Mode of interview – Google Meet
Location – Bangalore
Work Mode - WFH
Follow CutshortSubodh Popalwar
Software Engineer, Memorres