TrelloQualifications:
1. 2-3 years of experience in project management or a technical role.
2. Strong understanding of project management methodologies (e.g., Agile, Waterfall).
3. Excellent organizational, time management, and problem-solving skills.
4. Strong written and verbal communication skills.
5. Proficiency in project management tools (e.g., Jira, Asana, Trello).
6. Knowledge of software development lifecycle and testing methodologies.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us
Volopay is a Y Combinator-backed start-up that combines, corporate cards, bill payments, approvals, expense reimbursements, and accounting automation in one single platform. We empower businesses to manage, grow and succeed with our cross-platform solution that delivers more functionality across financial operations. We are trusted by some of the top investors in the world and are being awarded as one of the most influential fintech start-ups in South East Asia.
We are seeking a dedicated and experienced Customer Success Manager - India to ensure exceptional service delivery to our clients. As the Customer Support Manager, you will be responsible for managing client accounts, resolving inquiries through chat, liaising with product and service providers, and building scalable processes for future customer support team members. This role requires strong leadership skills, a customer-centric approach, and the ability to effectively collaborate with internal and external stakeholders.
Key Responsibilities:
- Client Account Management: Serve as the primary point of contact for designated SaaS and enterprise client accounts, fostering strong relationships and ensuring client satisfaction through timely and effective communication.
- Intercom Management: Oversee the Intercom platform to respond to customer inquiries, provide technical support, and address product-related questions or concerns in a timely and professional manner.
- Issue Resolution: Work closely with internal teams and external product/service providers to resolve customer queries, troubleshoot technical issues, and ensure timely resolution to maintain high levels of customer satisfaction.
- Process Development: Develop and implement efficient and scalable processes for managing customer support inquiries, including ticket management, escalation procedures, and knowledge base documentation.
- Team Leadership: Eventually lead, mentor, and coach the customer support team members, providing guidance, feedback, and support to ensure high performance and continuous improvement.
- Training and Onboarding: Develop comprehensive training materials and onboarding processes for new customer support team members, facilitating their integration into the team and ensuring alignment with service standards.
- Performance Monitoring: Monitor key performance metrics such as revenue growth of existing business. Once there is a team, also to measure response times, resolution rates, and customer satisfaction scores, and take proactive measures to address any areas for improvement.
Skills & Qualification
- Open to both freshers and experienced candidates. We are looking for someone who is quick to learn, adaptable, and able to work with minimal supervision. Prior experience in customer service or fintech is a plus but not mandatory.
- Intercom Expertise: Proficiency in using Intercom or similar customer support platforms to manage and respond to customer inquiries efficiently.
- Communication Skills: Excellent communication skills, both written and verbal, with the ability to articulate complex concepts in a clear and concise manner.
- Leadership Abilities: Strong leadership and team management skills, with the ability to inspire, and develop team members to achieve their full potential.
- Problem-Solving Skills: Strong problem-solving and critical-thinking abilities, with a proactive approach to identifying and resolving customer issues.
- Process Orientation: Experience in developing and implementing scalable processes and procedures to optimize customer support operations.
- Collaborative Nature: Ability to collaborate effectively with cross-functional teams, including product development, sales, and marketing, to address customer needs and drive customer success.
- Flexibility to support the UK market.
Benefits:
- Competitive salary with performance-based incentives.
- Comprehensive benefits package including your health insurance.
- Remote work flexibility with a supportive and collaborative team environment.
- Opportunities for career advancement and professional development.
Our Culture
At Volopay, you'll thrive among passionate, talented individuals who bring their energy into everything they do. Our team's diversity is our strength, with musicians, entrepreneurs, athletes, and more contributing their unique talents. Picture a workplace that's not just about work, but about a shared journey. We value your independence and trust you with tasks, encouraging you to take ownership and find innovative solutions. Our culture is rooted in:
- Ownership: We believe in freedom with responsibility. You'll naturally take the lead and excel.
- Results: We're doers who overcome obstacles with a can-do attitude.
- Curiosity: Curious minds thrive here. Wear multiple hats and embrace new challenges.
Join our team and lead our customer support efforts to deliver exceptional service and drive customer satisfaction. If you are a proactive problem-solver with a passion for customer success and a desire to make a meaningful impact, we want to hear from you. Apply now to become our Customer Success Manager and play a key role in shaping the future of our customer support operations.
🚀 We’re Hiring: Senior Salesforce ServiceMax Consultant / Lead
📍 Location: Remote
📄 Type: Contract
🇮🇳 Note: Only for Indian Residents
We are looking for an experienced Senior Salesforce ServiceMax Consultant / Lead to join our team and drive impactful ServiceMax implementations.
🗓 Experience Required:
• 8–10 years of overall experience
• Minimum 4+ years of ServiceMax implementation experience
⚠ Important: Only candidates with strong expertise in ServiceMax will be considered.
💼 Key Responsibilities & Skills:
• 4+ years of ServiceMax implementation with strong design and development expertise
• Experience designing and developing technical solutions on the Salesforce platform
• Good understanding of ServiceMax and Service Cloud
• Experience working in an Agile development model
• Strong client-facing communication skills with IT teams and business users
• Excellent oral and written communication skills
🎓 Preferred:
• SFDC Certification (DEV 401)
• ServiceMax Certified Professional
#Salesforce #ServiceMax #SalesforceJobs #RemoteJobs #SalesforceDeveloper #Hiring #TechJobs #ITJobs #ContractJobs 🚀
Android Development
Kotlin
JavaJob Summary:
As a Flutter Developer, you will be responsible for designing, developing, and maintaining high-performance mobile applications for both Android and iOS platforms. You will collaborate with cross-functional teams to create robust and scalable software solutions that meet our clients' needs. The ideal candidate should have a strong background in mobile application development using Flutter framework and a passion for creating innovative and visually appealing user experiences.
Job description:
Mobile App Development:
- Design, develop, and maintain efficient and reliable mobile applications using Flutter.
- Collaborate with cross-functional teams to define, design, and ship new features.
UI/UX Design:
- Implement pixel-perfect UI designs and ensure a seamless and visually appealing user experience.
- Work closely with designers to translate design concepts into functional UI components.
Integration:
- Integrate third-party APIs and libraries as needed to enhance app functionality.
- Ensure seamless data exchange between the mobile app and server-side components.
Testing and Debugging:
- Conduct thorough testing of applications to identify and resolve bugs and performance issues.
- Collaborate with Quality Assurance teams to ensure the reliability of the application.
Code Optimization:
- Continuously optimize code for performance, scalability, and maintainability.
- Stay updated on the latest Flutter releases and incorporate new features and improvements.
Documentation:
- Create and maintain comprehensive documentation for all code and development processes.
- Collaborate with technical writers to produce user guides and developer documentation.
Collaboration:
- Work closely with product owners, designers, and other developers to understand project requirements and deliver high-quality solutions.
- Participate in code reviews and provide constructive feedback to team members.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- as a Flutter Developer.
- Strong understanding of the Flutter framework and Dart programming language.
- Experience with mobile app development for both Android and iOS platforms.
- Knowledge of RESTful APIs and integration with backend services.
- Solid understanding of the full mobile development life cycle.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a collaborative team.
- Experience with version control systems, such as Git.
- Knowledge of additional mobile development languages/frameworks (e.g., Swift, Kotlin) is a plus.
Good personality with good Communication.
Male or Female can apply.
Interested candidate can share their CV on triple nine zero nine three double one double four.
Java
Spring BootJob Responsibilities:
* Design, build, and maintain efficient, reusable, and reliable Java code
* Ensure the best possible performance, quality, and responsiveness of the applications
* Identify bottlenecks and bugs, and devise solutions to these problems
* Help maintain code quality, organization, and automatization
* Prepare the technical design of complex technology components
Mandatory Skills:
* Proficient in Java (JDK 1.7) or above JDK 8 preferable, with a good knowledge of its ecosystems with a knack for writing clean, readable Java code, writing reusable Java libraries along with knowledge of concurrency patterns in Java
* Solid understanding of object-oriented programming along with various design and architectural patterns
* Hands on experience with Spring, Spring Boot, JUnit
* Familiarity with concepts of MVC, Microservices, RESTful
React.js
Javascript
Redux/Flux# Hiring
We are looking for a Lead react Js developer
Hands-on knowledge of UI Development, Rest API, JavaScript, React js, etc
Notice period - Immediate joiner /15 Days
Qualification: B.Tech / MCA / M.Tech
Experience: 4 years- 8 years
Location: Pune / on-site
deployment of mobile applications for the Vahak mobile platform.
❖ Ensure the performance, quality, and responsiveness of the mobile application.
❖ Design interfaces to improve user experience.
❖ Write unit and UI tests to identify malfunctions. Troubleshoot and debug to optimise
performance.
❖ Research current technology trends to provide input on how they may influence
overall enterprise architecture.
❖ Stay abreast with new innovations and the latest technology trends and explore ways
of leveraging these for improving the product in alignment with the business.
-looking for productbased company experienced holder.
We can provide upto 35LPA to the relevant experience holder and perfectly matched to our experience as well skills.
Our client is an Indian brand that competes with global giants in the space of smartphone accessories such as smart watches, wireless earbuds, bluetooth earphone, headphones, speakers and accessories for young Indian consumers.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a Product Manager, you will be responsible for creating innovative products through a mix of qualitative and quantitative methods.
What you will do:
- Dealing with Chinese ecosystems/suppliers is somewhat mandatory for the profile
- Managing and driving the entire product development process, both internally and externally, ensuring all stakeholder timelines and deliverables are met
- Leveraging techniques such as personas, stakeholder maps, customer journey maps, customer lifecycle maps, and user story mapping to develop and refine new product concepts
- Achieving product assortment goals while ensuring product quality and testing standards, as well as margin expectations, are met
- Working closely with sales to understand directives for customer projects, analyze existing item sales and review new product forecasts
- Vendor sourcing, negotiating for achieving cost-effective purchase of raw materials/semi-finished goods and reduction in delivery times
- R&D on new products and categories
- Ordering, tracking, and updating warehouse and category team on status and progress
- Tracking and reporting key functional metrics to reduce expenses and improve effectiveness
- Anticipating unfavorable events through analysis of data and preparing control strategies
- Solving issues and developing new solutions requiring new and innovative approaches
- Balancing both tactical execution with strategic initiatives necessary to drive cost reduction
- Identifying, developing, maintaining vendor base for obtaining timely procurement of materials at favorable terms to ensure smooth operations
- Performing risk management regarding supply contracts and agreements
- Managing & preparing performance reports and sharing the same with respective vendors and within the organization
Desired Candidate Profile
What you need to have:- Strong experience of 3-7 years in a product-based organization (Consumer Electronics will be a plus)
- Mandatory - BE/B.Tech(EEE,ECE, EIT only). MBA will be a value addition
- Extensive Knowledge about Sensors, IOT, and Electronics Concept for NPI
- Comfort with understanding technical aspects of a product development process and communicating with engineering teams on trade-offs vs. implications
- Ability to ruthlessly drive and achieving business goals
- Exceptionally good at understanding business needs and brand vision
- Excellent written and verbal communication skills, and good at interacting with senior-level professionals
- Excellent presentation (PowerPoint and other presentation tools) skills
- Very good negotiation and query handling skills
- Ability to keep calm and perform in a high-pressure business environment
PHP
Laravel
Job Description:-
- Php Developer Skills Required.
- Good working knowledge on Core PHP.
- Strong knowledge of MVC Framework and knowledge of Laravel.
- Good working knowledge of JavaScript & JS frameworks, preferably jQuery.
- Strong knowledge of MySQL databases & OOPS concepts.
- Strong knowledge of ORM and query builder.
- Knowledge of queue scheduling and task scheduling.
- Strong knowledge of Artisan commands.
- Hands on experience of service providers and create new service providers in the application when needed.
- Integration of user-facing elements developed by front-end developers.
- Build efficient, testable, and reusable modules.
- Solve complex performance problems and architectural challenges.
- Write well designed, testable, efficient code by using best software development practices.
- Integrate data from various back-end services and databases.
- Create and maintain software documentation.
- Knowledge of Rest APIs.
- Knowledge of the payment gateway integration (PayPal, PayUMoney, CC Avenue etc.)
- Good knowledge of wallet integration (Paytm, Phone-Pe, Amazon) etc.
- Proficient understanding of code versioning tools, such as Git is mandatory.
- Ability to debug the code and resolve the issues.
Key Responsibilities:-
- Build reusable code and libraries for future use.
- Participate in the full lifecycle of the projects.
- Optimize application for maximum speed and scalability.
- Ability to work independently and within a team environment.
- Assist in troubleshooting any production issues.
- Working within an existing code base and also writing code from scratch.
- Good team player -collaborate with other team members and stakeholders.
- Commitment to meet corporate goals and tight deadlines.
Key Skills:- HTML, CSS, Bootstrap, jQuery, JavaScript, PHP, Core PHP, knowledge of MVC framework, database, MySQL, Laravel Framework, Rest APIs, 3rd party tool integration, OOPs programing concept.
Experience:- 3+ Years’ experience.
Education Qualification:- B.E./B.Tech. /MCA or equivalent in computer science or a related field.
JavaSpring Boot1.) Design Application Architecture, Engineering Processes, Engineering Best Practices, People Management, Code Reviews.
2.) Deep understanding & Working Experience in Design Patterns, Data Structure & Algorithms
2.) Understand Design Alternatives with Trade Off's and Matching Costs & Performance Expectations
3.) Define the Right Teck Stack , Data Flow , Data Store - FULL Stack
4.) Understand the Failure Points in Design , Coding , Stack Related Issues
5.) Part of Open Source Community , Understand Common & Specific Issues & How Others have solved it
6.) Proficient in Different Design Models & PROS & CONS"
Must Have Experience/Attributes -
Multi-year experience in Designing & Coding Applications of a successful Online platform
Experience in Designing Distributed Applications @ Scale
Proficiency with scalability and high availability strategies for Java Services & Microservices on distributed platform
Defining solution based on the set of Non Functional Requirements - security, reliability, performance, maintainability, scalability, and usability
Strong Debugging and Troubleshooting expertise
Strong desire and ability to look for and adopt best practices/community driven open source framework and technologies into design deliverables
Should be obsessed with code quality, performance optimization and tools usage to improve productivity/quality
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
Experience of driving activities to influence code quality and process rigor
Enthusiastically follow technology trends, software engineering best practice and technologies while enjoying the challenge of solving complex problems
Experience of working on E-commerce platform
Experience in Dockers and container orchestration on Kubernetes
Working Experience in Integration Technologies / Middleware like Kafka, Rabbit MQ , ESB
Knowledge on Cloud Ecosystem - Added Advantage
Responsible for handling IT requirements from US based clients.
- Must have full life cycle experience of US Staffing
- Sourcing from Job Portals (Monster, Dice, Career builder), Making job postings on the Job Portal.
- Well versed about US Terms like W2, C2C, 1099, US Visas, etc.
- Must be having capability to work with a team or individually.
- Must have strong command on English (oral, written).
- Willing to work in Night Shift Monday to Friday (7.30 PM - 4:30 AM IST).
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon