Junior Scrum Master

Business Development Executive & Manager – IT Infrastructure & Cybersecurity

Solutions

Experience Required

2–6 years of experience in IT Infrastructure / Solutions selling, preferably in Cyber Security,

Cloud, Data Centre Networking, Servers & Storage.

Key Responsibilities

 Identify and create new prospective accounts to expand the customer base.

 Meet and exceed assigned revenue targets through effective sales strategies.

 Develop a basic understanding of products across Cyber Security, Cloud, Data Centre

Networking, Servers & Storage.

 Follow the required sales process diligently to ensure consistency and compliance.

 Maintain accurate and timely entries in the CRM system for pipeline management and

reporting.

 Build strong client relationships through effective communication and interpersonal skills.

 Collaborate with internal teams to ensure smooth delivery of solutions and customer

satisfaction.

Required Skills & Competencies

 Strong ability to generate new business opportunities.

 Goal-oriented mindset with proven ability to meet revenue targets.

 Basic product knowledge in IT Infrastructure domains (Cyber Security, Cloud, Networking,

Servers & Storage).

 Familiarity with sales processes and CRM tools.

 Excellent communication and interpersonal skills.

 Team-oriented with a proactive and positive attitude.

Qualifications

 Diploma or Bachelor’s degree in Business, IT, or related field.

 Demonstrated success in sales roles within IT Infrastructure or related industries

Technical Product Support Specialist

Role Overview

As a Technical Product Support Specialist, you will play a key role in enabling smooth product adoption and delivering a high-quality support experience for our customers. You will handle technical product queries, troubleshoot issues, and work closely with engineering, product, and customer success teams to resolve problems efficiently.

This role sits at the intersection of technology, customer experience, and process ownership and is ideal for someone who enjoys problem-solving, learning complex systems, and acting as the voice of the customer internally.

Key Responsibilities

• Serve as the first point of contact for customer product and technical queries via email, chat, and calls
• Troubleshoot common SaaS issues including login and access problems, feature usage questions, configuration errors, and basic integration challenges
• Manage support tickets end-to-end and ensure timely resolution in line with defined SLAs
• Escalate complex or recurring technical issues to engineering or product teams with clear documentation, logs, and reproduction steps
• Collaborate closely with Customer Success Managers to support customer onboarding, adoption, and ongoing usage
• Maintain and regularly update customer-facing documentation, FAQs, help articles, and knowledge base content
• Gather customer feedback, identify recurring issues or gaps, and share actionable insights with product and engineering teams
• Ensure a consistent, reliable, and high-quality support experience for mid-market and enterprise customers

Skills and Qualifications

• Bachelor’s degree in a technical or engineering-related field such as Computer Science, IT, or Engineering
• 2–3 years of experience in SaaS product support, technical support, or application support roles
• Strong analytical and troubleshooting skills with a structured problem-solving approach
• Ability to quickly understand product workflows and explain technical concepts in simple, customer-friendly language
• Hands-on experience with support or ticketing tools such as Zendesk, Freshdesk, Jira, or similar platforms
• Strong written and verbal communication skills with a customer-first mindset
• Familiarity with SaaS products, web applications, and basic system integrations

Ideal Candidate

• Has a strong technical mindset and enjoys understanding how products work in depth
• Is comfortable working with engineers and can clearly articulate issues, edge cases, and customer pain points
• Thrives in a fast-paced, evolving environment and can manage multiple tickets and priorities at once
• Is detail-oriented, process-driven, and takes ownership of issues until resolution
• Views support as an opportunity to improve both the product and the overall customer experience
• Is eager to grow into roles such as Customer Success, Solutions Engineering, or Product Operations

Nice to Have

• Exposure to AI, EdTech, or enterprise SaaS platforms
• Working knowledge of APIs, SSO, LMS, or CRM integrations
• Experience creating help guides, product walkthroughs, or customer training materials

Why Join Us

• Opportunity to work in a fast-growing AI SaaS company transforming enterprise learning
• Direct exposure to enterprise customers and real-world SaaS adoption challenges
• Collaborative culture with clear growth paths into Customer Success, Solutions Engineering, or Product Management
• Chance to contribute to innovative, AI-driven products shaping the future of corporate learning

Role Overview

We are looking for a Delivery Supervisor – Last Mile to own and deliver a white-glove, hassle-free delivery and installation experience. This role requires the individual to be physically present at customer sites on delivery days, acting as the single point of accountability for end-to-end last-mile execution.

This is a hands-on, execution-focused role ideal for candidates with experience in furniture delivery, installation coordination, or site supervision.

Key Responsibilities

• Be present at the customer location during scheduled delivery and installation.
• Act as the single point of ownership for end-to-end last-mile execution.
• Ensure products are delivered, unpacked, assembled, and installed as per approved drawings and specifications.
• Coordinate in real time with OEM/vendor dispatch teams, installers, carpenters, technicians, and logistics partners.
• Ensure on-time arrival, correct installation sequencing, and minimal waiting time at site.
• Represent the brand professionally and communicate timelines and next steps clearly to customers.
• Inspect products for transit damage, finish issues, or missing parts prior to installation.
• Ensure safe handling of furniture, site cleanliness, and protection of customer property.
• Resolve on-ground issues independently and escalate only when necessary.
• Update delivery status, issues, and customer feedback accurately in internal systems.

Success Metrics (KPIs)

• On-time delivery and installation percentage
• First-time-right installation rate
• Customer satisfaction / NPS at delivery stage
• Damage and rework incidence
• Number of escalations per delivery

Ideal Candidate Profile

• Experience in last-mile delivery, installation, or site coordination (furniture or interiors preferred)
• Strong coordination and stakeholder management skills
• Customer-first mindset with high attention to detail
• Calm, solution-oriented approach in high-pressure situations
• Willingness to travel and be on-site for deliveries

Work Location: Bangalore

Job Type: Full-time

Experience Level: 5-10 years

Job Description:

We are looking for a talented Java Developer with a strong background in multithreading, microservices , Spring Boot, data structures and algorithms, and SQL, specifically within the banking sector. The ideal candidate will be responsible for designing and implementing high-performance applications that cater to our financial services.

Key Responsibilities:

• Develop and maintain robust, scalable Java applications using Spring Boot.
• Implement multithreading concepts to enhance application performance and responsiveness.
• Design and optimize data structures and algorithms for efficient data processing.
• Collaborate with business analysts and stakeholders to understand requirements and translate them into technical solutions.
• Write complex SQL queries and optimize database interactions to ensure high performance.
• Conduct code reviews and contribute to team best practices and standards.
• Troubleshoot and resolve issues in a timely manner, ensuring minimal impact on business operations.
• Stay updated with the latest trends in Java development and banking technology.

Required Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience as a Java Developer, added advantage in the banking or financial services domain.
• Strong proficiency in Java, with a deep understanding of multithreading concepts.
• Hands-on experience with the Spring Boot framework and Microservices
• Solid understanding of data structures and algorithms and their application in solving complex problems.
• Proficient in SQL and experience with relational database management systems (e.g., Oracle, MySQL).
• Strong analytical and problem-solving skills, with the ability to work under pressure.
• Excellent communication skills and the ability to work

If interested, Kindly drop cv in linkedIn: linkedin.com/in/ranjini-c-n-36b674131

How do we do it?

The first step to changing the world is changing hearts and minds. The stories of people who lead, for example, move millions to action. We started to give a voice to millions of change-makers and innovators in the country, using the power of storytelling to

inspire change. With over 200 million readers and participants, we are today the world’s largest solution-focused platform.

As a Content Sales/ Branded Content Sales Head, with us, you will:

1. Drive sales and profitability from a dedicated set of industry verticals on a national level

2. Build solid relationships with corporate cause marketing functions, and large CSR teams and

foundations to attain large-scale campaigns for us.

3. Build and develop commercial and strategic relationships with brands and agency partners.

4. Negotiate partnership deals and encourage and supervise any collaborations with partner brands.

5. Establish TBI as a thought leader in the CSR / Development / Sustainability ecosystem

by developing IPs and campaigns with the marketing and editorial teams, participating in relevant events, applying for awards, and more.

6. Manage a multi-functional team and help sensitize & educate them on various social sector issues. 

7. Conceptualize digital led strategies and solutions to address client/brand requirements

8. Regularly contact, prospect for, and develop new advertising opportunities with key clients

and agency stakeholders.

9. Manage clients from initial engagement to campaign completion to re-engagement

10. Develop clear and consistent strategies to achieve the company stated business goals and revenue targets, while ensuring a healthy funnel of opportunities at all times.

Our ideal colleague:

1. A professional with 2-5 years of experience, in corporate/B2B sales in the Digital Media industry or having experience of working in the space of impact consulting, impact investing or CSR projects. 

2. An exceptional communicator with superlative written and oral communications skills, creativity, and attention to detail.

3. Possessing an ability to conceptualize branding and marketing opportunities and designing media-led CSR solutions.

4. Experience in forging partnerships with central & state level government agencies.

5. A pro at concept selling and should have a good CSR, agency and client connect.

6. Having a deep understanding of how to create business driven creative solutions.

7. Experienced in developing brand and marketing strategies as well as providing recommendations to the team.

8. A problem solver delivering creative content solutions to help brands with maximum outreach against their investment.

9. Able to work with cross-functional teams. Effectively meet client commitments by working with

teams across the organization – editorial, multimedia, social media, legal & finance. Manage client expectations while adhering to the company ethos and values.

10. A pro at managing relationships – Ability to plan, schedule & effectively deliver as per commitments to each client. Ability to scale brand/agency partnerships year on year.

11. Self-motivated – Ability to work under high-pressure environments and maturity to understand the business needs at all points.

12. A great negotiator, quick learner, thinker, and doer.

13. Have developed and executed end-to-end impact projects in the space of social change, sustainability and more.

Required skills:-

• 2+ years of experience in the Development of JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands-on experience on Relational Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem-solving

Good to Have Skills:

• 2+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast-paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Monitoring the market & competitor activities & providing relevant reports.
• Maintain a database of potential business partner's contact numbers and emails.
• Brainstorm new and creative growth strategies.
• Come up with new marketing Ideas.
• Market product to target customers.