
Job Title: Operations Executive
Location: Kolkata
Job Description:
We are looking for a highly organized and proactive Operations Executive to join our growing team. The ideal candidate will be responsible for managing the backend processes that support smooth day-to-day operations, especially in areas such as travel bookings, billing, chauffeur coordination, and customer support. The role demands a detail-oriented individual with excellent analytical skills and a commitment to accuracy and customer satisfaction.
Key Responsibilities:
1. Operational Support
- Manage and process travel bookings (domestic and international) in coordination with internal teams and third-party vendors.
- Monitor and verify billing records, ensuring all invoices, receipts, and payment details are accurate and aligned with company policies.
- Handle and coordinate chauffeur services, ensuring timely vehicle allocation, schedule adherence, and issue resolution.
2. Customer Interaction
- Respond to customer queries via email and phone in a professional and timely manner.
- Ensure customer satisfaction by providing effective resolutions to complaints, delays, or discrepancies.
- Maintain detailed logs of customer interactions, feedback, and action taken.
3. Data Management & Reporting
- Maintain and update internal databases, spreadsheets, and booking systems to ensure real-time data accuracy.
- Analyze operational data to identify inefficiencies, cost-saving opportunities, and performance trends.
Required Skills:
- Comfortable with handling data and making calculations.
- Proficiency in MS Excel.
- Ability to work in double shifts.
- Excellent communication (verbal and written) in English; additional language proficiency is a plus.
- Ability to handle pressure and multitask efficiently in a fast-paced environment.
- Strong organizational and time-management skills.
- Positive attitude with a problem-solving mindset and the ability to work independently or in a team.
Experience:
· 0–2 years; prior experience in travel booking, billing, chauffeur services, or back-office operations is highly preferred.
Shifts:
· Day Shift: 11am – 9pm
· Night Shift: 9pm – 7am
6 Days Working (Rotational Week-Offs)

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Location: Thane
Joining Timeline: Immediate joiners or a maximum of 1-month notice period
Preferred Joining Date: On or Before First week of February 2025
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Educational Qualification
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Job Description
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Job Description
JD: Kronos Developer.
Experience: 3 to 4 Yrs only
Shifts : Rotational Shifts
A minimum of 2 to 3 years of enterprise Kronos configuration on V7 or higher Strong understanding of Kronos architecture.
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Simpl is focused on transforming how the people of India deal with money. Its first product is a payment mode that lets users skip traditional forms of payments entirely. Instead, all the transactions get added into a single bill, payable on the 1st and 16th of every month. This way, the checkout process takes less than a few seconds - making it a win-win for merchants and users alike.
In place of traditional forms of identification and authentication, Simpl integrates deeply into merchant apps via SDKs and APIs. This allows for more sophisticated forms of authentication that take full advantage of smartphone data and processing power.
Simpl was founded in 2015 by Nityanand Sharma and Chaitra Chidanand, and went live in 2016.
As a Software Engineering Manager, you will lead a team responsible for the implementation and evolution of key parts of this application.
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performance.
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Engineering Skills
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scalability and performance.
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● Deep knowledge in one of the ROR/Golang/NodeJS/Java
About PoshVine:
PoshVine aspires to become the world's leading transaction-driven loyalty and engagement platform by providing a mutually beneficial ecosystem for people, banks and retailers. Our products around programmatic offers, rewards, and loyalty help retailers increase contextual engagement and financial institutions increase share of spends, while end-users maximize their rewards and savings. PoshVine works with all the global payment networks and many marquee financial institutions, including 7 of the top 10 banks in India.
Backend Development at PoshVine:
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