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We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.
Roles & Responsibilities
- Handle inbound/outbound voice calls from customers
- Provide technical support for software, hardware, networking, or application-related issues
- Diagnose and troubleshoot problems using standard procedures
- Guide customers step-by-step to resolve technical issues
- Document customer interactions, issues, and resolutions in the system
- Escalate complex issues to senior technical teams when required
- Maintain professional communication and service quality
- Meet performance metrics such as call quality, resolution time, and customer satisfaction
Eligibility / Requirement
- Experience: Fresher (0–1 year experience acceptable)
- Basic knowledge of:
- Computer fundamentals
- Operating systems (Windows/macOS basics)
- Internet, email, browsers, and networking basics
- Good English communication skills (verbal)
- Willingness to work in shifts / night shifts
- Strong problem-solving and customer-handling skills
Skills Required
It is one of the leading TMT bar manufacturers and exporters in India. It is a well-known group that achieves a turnover of 3000 Cr per annum. The group is setting up a construction & architecture-oriented omni channel B2B & B2C platform. Merito, a curated talent platform is responsible to identify key resources for this project.
Job Location: Kolkatta
Job Description:
- 3-9 yrs experience in developing new features and user interfaces from wireframe models
- Ensuring the best performance and user experience of the application
- Fixing bugs and performance problems
- Writing clean, readable, and testable code
- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
- Complete knowledge of Uploading app on google play store and Apple app store
- Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchasing alternatives
Requirement
- extensive knowledge of mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)
- Deep knowledge of Kotlin, Flutter,Android, iOS, etc.
- Proficiency with writing automated tests. depending on the libraries you use to test
- Familiarity with RESTful APIs and mobile libraries for networking
- Experience with profiling and debugging mobile applications
- Strong knowledge of architectural patterns - MVP, MVC, MVVM, and Clean Architecture -and the ability to choose the best solution for the app
- Familiarity with Git
- Familiarity with push notifications
- Understanding mobile app design guidelines on each platform and being aware of their differences
- Proficiency in Kotlin/Java/Swift/Flutter/Dart
We are looking for a highly skilled and experienced Google Ads Expert to join our marketing team. As a Google Ads Expert, you will be responsible for developing and implementing effective Google Ads campaigns to drive targeted traffic, generate leads, and increase conversions. Your in-depth knowledge of Google Ads and experience in optimizing campaigns will contribute to the success of our digital marketing efforts.
Responsibilities:
Respond to customer queries in a timely and accurate way, via phone.
Identify customer needs and help customers use specific features.
Inform customers about new features and functionalities.
Gather customer feedback and share with our Product, Sales and Marketing teams.
Shift Timing: 1pm-9.30pm (UK)
8pm-5am (US)
** Must have excellent communication skill in English .
Freshers also can apply.
Interview Mode: Face to face
Contact: Sanjukta (HR) @ 90381^69266/ sanjukta.seal at the rate adretsoftware.com
Company Profile
Jamboree is the oldest institute in India and the best of its kind, which offers comprehensive classroom and online preparation programs for GMAT®, GRE®, SAT®, ACT®, TOEFL™, and IELTS™. Jamboree has 39 centers in 22 cities of 2 countries including India and Nepal. Each center follows a uniform curriculum and has outstanding faculty, all of whom are trained at our head office. Each center offers the same teaching standards and syllabus.
Position - Counselor
Location - Southern Avenue - Kolkata
Experience -0 -5yrs
Job description
- Generating walkins through cold calls
-Counseling the students for the Test Prep Programs like GMAT, GRE, SAT, IELTS AND TOEFL.
-Handling enquiries and getting the enrollments done
-Achieving monthly sales targets, cold calling/ follow up.
-Work Schedule: 6 days a week (including weekends), 1 fixed weekly off on weekdays
- Timings - 11am to 8pm on weekdays and 10am to 8pm on weekends.
- Assist in waterproofing applications and works with a range of waterproofing chemicals and coating products.
- Execute professionalism in waterproofing works.
- Regularly monitor and maintain waterproofing equipment to ensure it remains in working order.
- Perform visual inspections on projects.
- Exercise professional advice to clients when required.
- Perform integrity testing and troubleshooting testing to identify any breaches or defects in the projects' existing waterproofing membrane/coatings.
Excellent Analytical and problem solving skills.
Ability to manage multiple priorities.
- Develop a company's strategy around technology and product to ensure alignment with its business goals.
- Provide technical vision and strategy for the team.
- Own technical architecture for the application and infrastructure for the product
- Discover and help implement new technologies that yield competitive advantage
- Supervise system infrastructure to ensure functionality and efficiency
- Build quality assurance, data protection and security processes
- Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
- Communicate technology strategy to partners and investors
- Setting a vision for how technology will be used in the company.
- Ensuring that technological resources meet the company's short and long-term needs.
- Creating timelines for the development and deployment of all technological services.
- Making executive decisions on behalf of the company's technological requirements.
- Managing technology budgets and time frames.
- Staying on top of technology trends and developments.
- Lead the team on design and execution of the engineering roadmap with a focus on engineering excellence in all aspects of the execution.
- Establish repeatable processes and methods that ensure a high level of productivity, quality, and reliability.
- Proven experience as a Project Head or similar leadership role with 5+ years of experience in a technology leadership role
- BSc/BA in Computer Science, Engineering or a related field; MS/MBA or other relevant graduate degree is a plus.
- Must have hands-on experience in Java, Front end technologies like Bootstrap, jQuery, Angular, AWS, Modular software development, multi-tenant architecture and highly scalable systems and Server Operating systems internals, benchmarking and performance tuning (Linux & Windows)
- Knowledge of technological trends to build strategy
- Ability to conduct technological analyses and research
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Monitoring effectiveness and performance of sales initiatives and ensuring all sales activities are aligned with the category goals/ objectives
- Maintaining key customer relationships and developing strategies to expand organization’s market share
- Liaising with external agencies and managing external relations; ensuring internal alignment and buy- in across key internal stakeholders
- Guiding and developing team through employee development initiatives to maintain a capable and motivated workforce
- Managing credit
Desired Candidate Profile
What you need to have:- A Master’s degree in business administration (MBA), Marketing
- Minimum 16 to 22 yrs of Sales experience in paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
About the Company:
Torre Capital (https://www.torre.capital/) is a VC funded Singapore based Financial Technology company and a Registered Fund Manager in Singapore. We are creating a fully digital Wealth-Tech to connect family offices and HNI investors with global opportunities, including alternative assets like Private Equity, Venture Capital, Real Estate Funds, and Hedge Funds. We also offer our investors the ability to invest in high-quality global growth startups, private debt opportunities, and other liquid opportunities (Equity baskets, structured products, etc.). Our team comprises of ex-Mckinsey consultants, Asset management veterans, and Digital experts. We are backed by prestigious VC firms and a network of angels and industry leaders.
Role:
Digital Sales Manager with experience in Financial Services Sales in that particular city. Role reports to Sr. Wealth Manager / Sr. Digital Wealth Manager.
Experience:
Candidates with experience Fintech Space / B2B sales-digital sales in large Tech Startups and with existing network of HNIs
Location:
Mumbai / Ahmedabad/ Bangalore/ Kolkata / Chennai/ Hyderabad / Pune / Jaipur / Surat / Rajkot/ Gurgaon / Noida / Chandigarh / Kochi (Cochin) / Vizag
Role Description:
- You work with the City’s biggest family offices and HNIs to onboard and activate them as our investors.
- Leading our outreach initiative, developing relations with new partners and building firm commitments for collaboration
- Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.
- Maintaining and deepening relationships with existing partners.
- Conceptualizing and leading initiatives that give way to potential new revenue channels.
- Developing metrics to measure ROI from the synergies forged.
- Liaising with cross functional teams to create successful outcomes for both the business and its partners.
Qualifications:
- You have a Masters in Business Administration or related discipline from a top tier college or university
- You have at least 2- 5 years experience within a strategic engagements, partnerships & alliances, B2B account management or similar roles.
- You are aware of & are intersted in the FinTech ecosystem.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have a proven track record of meeting/exceeding your targets in your previous roles.
- You have a strong experience within consultative sales and possess the ability to prospect and manage senior level relationships.
What We Offer:
To start with, what we give is a market sustenance compensation and no benefits. If you continue post the first 6 months, we offer a market comp AND performance linked bonus. We firmly believe in the partnership model and any success will be equitably shared. What is on the plate is an entrepreneurial opportunity to build a fintech from scratch, an independent environment where everyone is a co-owner, and a strong team of equally talented individuals. Folks looking for a large paycheck on Day 1 kindly excuse.
Designation: Process associate/ Snr. Process Associate/ CCE/ Web consultant/ website sales executive.
Process: Outbound voice (Website Selling)
Shift: US Shift (Night)/ UK, Australia shift(Morning)
• Candidate should have good presentation, customer service and convincing skills.
• Experienced web consultant preferred(Prior experience in International website campaign)
• Freshers can also apply.
• Fluent in English.
• Excellent conversational and customer service skills.
• Candidate will be responsible for handling outbound calls.
Thank you,
Aryston web solution.





