11+ VPN Jobs in Kolkata | VPN Job openings in Kolkata

We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

We’re Hiring: Customer Support Executive – International (Voice & Chat)

Location: Kolkata

Shifts: Rotational (Day/Night)

Experience: 1–3 Years

Department: Customer Support / Operations

Job Summary:

We are looking for dynamic professionals to join our International Contact Centre team & Chat. If you have strong communication skills and Fluent in English & Hindi (mandatory) with experience in BPO/KPO or international call center handling global customers via voice and chat this role is for you.

Key Responsibilities:

·      Own end-to-end customer interactions across voice and chat (international & domestic)

·      Deliver quick, accurate, and high-quality responses with a customer-first approach

·      Resolve queries and issues proactively with clear follow-through

·      Maintain clean and structured documentation

·      Ensure high service standards, customer satisfaction,

·      Operate with discipline by following SOPs, quality benchmarks, and processes

·      Stay flexible and aligned with global time zones and dynamic operational needs

Required Skills & Qualifications:

·      1–3 years of experience in customer support (voice and/or chat process)

·      Excellent verbal and written communication skills

·      Strong problem-solving and multitasking abilities

·      Ability to handle pressure and manage difficult customers professionally

·      Basic computer knowledge (MS Office, typing skills)

·      Good listening skills and attention to detail

·      Ability to work in rotational shifts (including night shifts) and rotational week offs

Preferred Qualifications:

• Experience in BPO/KPO or international call center environment
• Exposure to global customer handling and cultural sensitivity

Shift Timings:

·       Day Shift: 11am – 9pm

·       Night Shift: 9pm – 7am

6 days Working (Rotational week-offs)

📢 We’re Hiring: MEAN Stack Developer

Shift Timing: 10:00 AM – 7:00 PM

Location: Kolkata | Work Mode: Office | Immediate Joiner Preferred

We are looking for an experienced MEAN Stack Developer with strong knowledge of MongoDB, Express.js, Angular, and Node.js to join our dynamic development team.

Requirements:

• Minimum 4 years of experience in MEAN Stack Development.
• Strong proficiency in Node.js and Angular.
• Hands-on experience with MongoDB, Express.js, and RESTful APIs.
• Knowledge of Git or similar version control tools.
• Strong problem-solving and teamwork skills.
• Immediate joiner preferred.

We are looking for a Sr Manager- Talent Acquisition for our client which is a Construction Tech start-up backed up by renowned group.

Roles & responsibilities:

- In this role, you will be responsible for achieving the Company's talent acquisition objectives by sourcing, evaluating and hiring candidates.

- You will work to locate and attract the best and brightest talent to the company.

- You will be leveraging on technology and data to make smart business decisions and be the subject of hiring for all levels in the business.

- Stakeholder management

- Plan and implement Talent Acquisition strategy for the company.

- Design, develop and maintains the recruitment process and metrics

- Identify the skills and competencies required to support current and future business activities

- Utilize recruitment media, job fairs, and e-recruiting tools as required to attract qualified candidates

- Source and evaluate resumes and interview candidates to ensure that their skills and abilities meet the requirements for open positions

- Competition mapping: Identify competition companies and gather key insights about their team structures and profiles

- Builds a quality relationship with the internal customers and external recruitment agencies

- Ensure timely delivery of HR processes through the employment lifecycle

- Responsible for smooth pre-boarding & onboarding of all the selected candidates

- Drive assigned HR projects with rigour and accountability

Requirements :

- 16+ years of recruitment experience (Non-IT hiring) from Manufacturing sector.

- Masters Degree in HR from a reputed institute

- Planning & Organizing - prioritizes & plans work activities, well organized & methodical approach

- Familiar with a wide variety of sourcing avenues.

- Excellent oral and written communication skills

- Ability to prioritize, multitask and meet deadlines and targets

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

Responsibilities:

• Expertise in back-end programming language JavaScript , TypeScript , NodeJs
• Writing HTML , CSS , and JavaScript
• Working with RDBMS such as Postgres or MySQL
• Experience implementing testing platforms and unit tests Proficiency with Git Appreciation for clean and well-documented code
• Understanding of microservices and distributed systems

Good to haves:

‍Experience working with AWS infrastructure Docker or Kubernetes Message queues such as Kafka CI/ CD tools such as Jenkins

Requirements:

• Proven work experience as a Back-end developer In-depth understanding of the entire web development process (design , development and deployment)
• Hands on experience with programming languages like Node.js , Javascript Familiarity with front-end languages (e.g. HTML , JavaScript and CSS)
• Excellent analytical and time management skills
• BE/Btech degree in Computer Science or relevant field

Required Skills:

Back-End Programming, JavaScript, TypeScript, NodeJs, Testing, Node.js, SAAS Product, IT Services, Profitability, ERP, SaaS, IT Service, Web Applications, B2B, Self-Driven, Writing, HTML, CSS, RDBMS, Postgres, MySQL, Git, Microservices, AWS, Infrastructure, Docker, Message Queues, Kafka, CI/CD, Jenkins

Job Description: Website Development Specialist

Position: Website Developer Executive

Job Location: Kolkata

Company: Lead Height

Company Location: 6A2, 6th Floor, Newtown Square Atghora, Newtown Road In Spencer Building, Kolkata, West Bengal 700136.

Salary (Fresher - Experienced): ₹9000 - ₹ 25000 (Basic Salary)

Job Type: Full-time

About Us: Lead Height Company is a dynamic and rapidly growing Digital Marketing Company in the IT Sector. We are the perfect blend of a creator and inventor. Lead Height was awarded the Best Startup Company 2020 for excellence and innovation. We are passionate and thrilled to stay updated about the latest marketing trends and techniques to optimize the key component of conversion rate, aiming to provide top-notch solutions to our clients and customers.

Job Responsibilities:

• Website Development: Design, develop, and deploy responsive and user-friendly websites using modern web technologies, ensuring compatibility across multiple browsers and devices.

• Front-end Development: Implement intuitive and visually appealing user interfaces using HTML, CSS, and JavaScript frameworks, ensuring seamless navigation and optimal performance.

• Back-end Development: Develop server-side logic and databases using programming languages such as PHP, Python, or Ruby, and frameworks like Django or Laravel, to enable dynamic functionality and data integration.

• Content Management System (CMS): Customize and integrate CMS platforms, such as WordPress or Drupal, to enable efficient content creation, publishing, and management.

• Web Application Development: Build interactive web applications, including e-commerce platforms, online portals, and custom web-based tools, incorporating secure and scalable coding practices.

• Cross-functional Collaboration: Collaborate with designers, UX/UI specialists, and other stakeholders to ensure the seamless integration of design elements and user-experience requirements into the development process.

• Testing and Debugging: Conduct thorough testing, debugging, and optimization of websites and web applications to ensure smooth functionality, responsiveness, and performance.

• Website Maintenance and Updates: Perform regular updates, maintenance, and security enhancements for existing websites, ensuring they remain up to date with the latest web standards and technologies.

• Documentation: Create and maintain technical documentation, including project specifications, code documentation, and version control, to facilitate efficient collaboration and future maintenance. Requirements:

• Web Development Skills: Strong proficiency in HTML, CSS, JavaScript, and other front-end technologies. Knowledge of back-end programming languages and frameworks is a plus.

• Frameworks and Libraries: Experience with popular front-end frameworks and libraries such as React, Angular, Vue.js, or Bootstrap, and familiarity with back-end frameworks like Node.js, Django, or Laravel.

• Database Management: Proficiency in working with relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB) to design, develop, and optimize database schemas and queries.

• Web Standards and Optimization: Familiarity with web standards, SEO best practices, and website optimization techniques to ensure fast loading times and optimal performance.

• Problem-solving skills: Strong analytical and problem-solving abilities to troubleshoot and debug complex web development issues.

• Collaboration and Communication: Excellent teamwork and communication skills to collaborate effectively with cross-functional teams and translate requirements into technical solutions.

• Continuous Learning: Willingness to stay updated with emerging web technologies, programming languages, and industry trends to ensure the adoption of best practices and enhance skill sets.

• Portfolio: A portfolio showcasing previous web development projects or code samples will be advantageous.

Disclaimer: This job description is a general outline of the responsibilities and requirements expected of a Website Development Specialist. Duties may be subject to change based on the company's needs and the evolution of the digital marketing landscape. Compensation:

Base salary: ₹9,000 - ₹25,000 per month.

Based on Experience of Candidates.

Benefits:

• Comprehensive training and onboarding process.

• Opportunity for career growth and advancement within the company.

• Supportive and collaborative work environment. If you are a results-driven individual with a passion for Website development and a desire to contribute to the growth of a thriving company, we encourage you to apply for the Website Development Executive at Lead Height Company.

Join our team and be part of our exciting journey to success! Application Process: Interested candidates are requested to submit their updated resume along with a cover letter detailing their relevant experience and why they believe they are a suitable fit for the role. We look forward to reviewing your application

About hoichoi:

hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.

Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.

As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.

Overview:

Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.

Job Role:

·        Answer user communication/queries via emails, live chats and calls

·        Ensure minimum turnaround time for resolving user queries & complaints

·        Deliver best in class service in the friendliest and timely manner

·        Suggest process & product improvements based on user feedback

·        Assist the team in reporting & analysis

Qualifications:

·        2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

·        Excellent proficiency in Bengali, English & Hindi

·        Critical thinking and problem-solving skills

·        An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

• Assist in project scoping and interact with users to gather requirements
• Must have skills: Java,Spring,SQL,Web App development
• Produce well-planned, well-structured, high-quality codes that have been independently unit tested
• Design, develop, implement and maintain multi-tier web based applications using Java, J2EE, Struts, MVC, Weblogic, XML, Spring, Hibernate, and Oracle, to support business requirements (angular will be advantage)
• Participate and contribute actively in the complete software development lifecycle, including performance analysis, design, development, and testing
• Ensure well designed, testable, efficient codes by performing unit testing with test cases and through rigorous integration testing of the entire application
• Ensure designs are in compliance with specifications
• Support users by developing design documentation and assistance tools
• Interact regularly with internal and external teams to address technical issues and provide appropriate solutions through debugging, research, and investigation
• Develop configuration tools for internal teams to further automate programming tasks that are repetitive
• Engage in and lead application performance tuning

• Graduate/Post Graduate degree in Computer Science, Engineering or a related subject
• Proven working experience in Java development, application of standard software development principles and designing and developing applications using Java EE platforms
• Experience in developing web applications using at least one popular web frameworks using MVC
• Object oriented analysis and design using common design patterns
• Able to respond to technical queries / requests from team members and customers
• Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc.)
• Excellent knowledge of Relational Databases, SQL and ORM technologies (Oracle, Hibernate)
• Experience in the Spring Framework
• Experience with test-driven development

We have opening for SAP PPQM Consultant/Sr. Consultant with leading industry for Kolkata Location.

Qualification Required:-B.Tech

Must Haves:

• Must have 8 years of relevant exp in SAP PP, QM Module.
• Must have 4+ years of SAP PP Experience with at least 2 to 3years of Domain exp
• Must have experience of both PP and QM modules
• Should have experience of executing 1-2End to end Implementations (S4 HANA Preferable).
• Expertise in requirements understanding, system design, development, testing methodologies, training, defining support procedures
• Strong knowledge and experience in SAP PP - SOP, Flexible planning, Capacity planning, Variant Configuration, CBP, Discrete, REM, LTP, Engineering & Organization Change Management, Batch Management as well as PP-PI processes.
• Strong knowledge and experience in SAP QM module - Master data, Batch Management, Notifications, Sample Management, Quality Inspection Plans, Quality Certificates, Stability Study, Deadline Monitoring, Vendor Evaluation.
• Experience in Implementation and Support Projects. In-depth knowledge in the below areas:
• Master Data - Bill of materials, Work centres/ Resources, Routings/ Recipe, Production versions, Inspection Plan, Master inspection, Characteristics, Catalogues and Code groups, Inspection Plan, - Material Requirement Planning (MRP)- Configuration and Integration with, Procurement, Sales and Distribution.
• Production Order Execution - Order confirmation, Goods issue, Goods receipt and Back flushing- Quality Management - Quality in Procurement, Quality in Production, In process inspection, Calibration and Quality in Sales
• Should have experience in writing Functional Specification, co-ordination with ABAP team, testing of new functionalities.
• Must have integration knowledge with FI, CO, SD, MM, PM modules.

Good to Have:

• Preferred if hands-on and good experience in SAP S/4 HANA configuration, migration, Fiori applications on latest HANA releases