11+ MPLS VPN Jobs in Mumbai | MPLS VPN Job openings in Mumbai

We are seeking a passionate and skilled Java Technical with 7 to 12 years of experience in product development and team leadership. As a key member of our global software development team, you will be responsible not only for solving complex technical problems but also for leading and mentoring engineers, driving the design of scalable systems, and ensuring high-quality delivery across projects. 

Experience in leading development teams, managing end-to-end project delivery, and working directly with clients to translate business problems into technical solutions is essential. 

Key Responsibilities: 

• Lead the design, development, testing, and deployment of scalable Java applications. 
• Break down client/business problems and define clear technical tasks for the team. 
• Provide technical guidance and mentorship to team members throughout the development lifecycle. 
• Collaborate with cross-functional teams to deliver new features and enhancements. 
• Participate in and lead code reviews, ensuring adherence to best practices and maintaining code quality. 
• Own and drive the architecture and design discussions for new modules and systems. 
• Ensure timely delivery of project milestones and proactively resolve technical blockers. 
• Evaluate and integrate new tools and technologies to improve efficiency and product quality. 
• Serve as the primary technical point of contact for your team and stakeholders. 

Required Skills: 

• 7+ years of hands-on experience in Java development. 
• Proven experience in building products or applications from scratch (not just maintenance/support). 
• Strong object-oriented programming skills and hands-on experience with Spring, Spring Boot, Hibernate, etc. 
• Solid understanding of system architecture, design patterns, and microservices architecture. 
• Experience in leading small to mid-sized teams and managing technical delivery. 
• Proficiency in data structures, algorithms, and performance optimization. 
• Strong communication and stakeholder management skills. 
• Experience working with RESTful APIs and cloud platforms such as AWS, Azure, or GCP is a plus. 
• Good understanding of SQL and NoSQL databases. 
• Strong debugging, troubleshooting, and problem-resolution skills. 

Desired Attributes: 

• Excellent problem-solving and decision-making skills. 
• High levels of ownership, accountability, and self-drive. 
• Strong team leadership and collaboration abilities. 
• Proactive attitude and commitment to engineering excellence. 
• Recognitions or awards in previous roles are a big plus. 
• Passion for continuous learning, coaching others, and improving team capabilities. 

About Wissen Technology:  

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. 

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.  

Our team consists of 1500+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.  

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.  

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

Full Stack Developer – React + Node.js + SQL + Team Lead + Excellent comms

Job Title: Full Stack Developer (React + Node.js + SQL)

Experience: 7+ years

Job Summary:

We are seeking a highly capable full stack developer proficient in React, Node.js, and SQL. The ideal candidate will be responsible for developing scalable web applications and APIs, integrating with relational databases, and delivering high-quality, maintainable code.

Key Responsibilities:

• Design and develop front-end interfaces using React with Redux/Context API.
• Build RESTful APIs and backend services using Node.js (Express.js).
• Integrate and optimize SQL queries with PostgreSQL, MySQL, or MS SQL Server.
• Ensure responsive design and cross-browser compatibility.
• Collaborate with UI/UX designers, testers, and backend engineers.
• Write unit and integration tests to ensure code quality and reliability.

Required Skills:

• Strong hands-on experience with React.js and Node.js.
• Proficiency in SQL and experience with relational database systems.
• Knowledge of RESTful API design and microservices architecture.
• Familiarity with version control systems (Git), CI/CD pipelines.
• Strong understanding of HTML, CSS, and JavaScript (ES6+).

Good to Have:

• Experience with GraphQL, TypeScript, or NoSQL databases.
• Cloud deployment experience (AWS/Azure).
• Containerization knowledge (Docker/Kubernetes).
• Agile/Scrum project methodology experience.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Job Description: We are looking for a skilled Content Strategist with at least 3 years of experience to join our team. You will be in charge of creating and implementing a content strategy that is in line with our overarching marketing and business goals in your capacity as a content strategist. In order to produce interesting, pertinent, and valuable content that appeals to our target audience, you will closely collaborate with our marketing, design, and product teams.

Roles and Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more

• Conduct research to understand our target audience and their needs, and develop buyer personas and content maps to guide content creation

• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers

• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches

• Create a social engagement playbook/guideline for community moderators and ensure that content is published on schedule

• Write and edit high-quality, engaging, and informative content for a variety of channels (social media posts, blogs, newsletters etc.)

• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Formulate customer delight moments

• Use data and analytics to measure the success of our content, and make data-driven decisions to improve content performance

• Stay up-to-date with industry trends and best practices in content marketing and SEM, and make recommendations for continuous improvement

• Responsible for developing a sense of community amongst the Client creator base

• Ensure all Client creators are benefiting from the community

• Develop non-product solutions that will enable retention and increase customer satisfaction

• Develop partnerships that will help in creator retention

• Contribute to the development of our overall marketing and business strategies, and provide insights and recommendations based on your expertise in content marketing

Requirements:

• Graduate with at least 3 years of experience in social media marketing, community engagement, content marketing, content strategy, or a related field

• Bachelor's degree in marketing, communications, journalism, or a related field would be a plus

• Active and engaged participant in social media

• Excellent writing, editing, and proofreading skills, with a keen eye for detail

• Strong communication and presentation skills to communicate the message effectively

• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders

• Highly organized, detail-oriented, and able to manage/execute multiple ongoing projects

• Familiarity with content management systems (CMS) and email marketing platforms

• Proficiency in SEM best practices and the ability to optimize content for search engines

• Proficient knowledge of Data Analytics and strong analytical skills, with the ability to analyze data and use insights to improve content performance

• A passion for content marketing and a desire to stay up-to-date with the latest trends and best practices

• Ability to identify and track relevant community KPIs

• Good network among influencers

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Roles & Responsibilities

• The role will involve creating and iterating digital products along with the various product teams. No mundane DTP work. The design team is clearly positioned as the voice of the customers.
• Platforms: Mobile and Web

You need to be comfortable in:

• Interacting with real users on a regular basis
• Creatively presenting your case to stakeholders
• Making functional and aesthetic design experiences
• Seeing through the pixel-perfect development of your vision

Ideal Candidate

Along with Design (UX/UI), you need to possess at least 2 of the following skills:

• UX research
• Art and illustration
• Design strategy / Business analysis
• Motion/interaction design
• UX writing
• Front-end development

• Key responsibility is to design, develop & maintain efficient Data models for the organization maintained to ensure optimal query performance by the consumption layer.
• Developing, Deploying & maintaining a repository of UDXs written in Java / Python.
• Develop optimal Data Model design, analyzing complex distributed data deployments, and making recommendations to optimize performance basis data consumption patterns, performance expectations, the query is executed on the tables/databases, etc.
• Periodic Database health check and maintenance
• Designing collections in a no-SQL Database for efficient performance
• Document & maintain data dictionary from various sources to enable data governance
• Coordination with Business teams, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc
• Data Governance Process Implementation and ensuring data security

Requirements

• Extensive working experience in Designing & Implementing Data models in OLAP Data Warehousing solutions (Redshift, Synapse, Snowflake, Teradata, Vertica, etc).
• Programming experience using Python / Java.
• Working knowledge in developing & deploying User-defined Functions (UDXs) using Java / Python.
• Strong understanding & extensive working experience in OLAP Data Warehousing (Redshift, Synapse, Snowflake, Teradata, Vertica, etc) architecture and cloud-native Data Lake (S3, ADLS, BigQuery, etc) Architecture.
• Strong knowledge in Design, Development & Performance tuning of 3NF/Flat/Hybrid Data Model.
• Extensive technical experience in SQL including code optimization techniques.
• Strung knowledge of database performance and tuning, troubleshooting, and tuning.
• Knowledge of collection design in any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc), along with implementation of best practices.
• Ability to understand business functionality, processes, and flows.
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently.
• Any OLAP DWH DBA Experience and User Management will be added advantage.
• Knowledge in financial industry-specific Data models such as FSLDM, IBM Financial Data Model, etc will be added advantage.
• Experience in Snowflake will be added advantage.
• Working experience in BFSI/NBFC & data understanding of Loan/Mortgage data will be added advantage.

Functional knowledge

• Data Governance & Quality Assurance
• Modern OLAP Database Architecture & Design
• Linux
• Data structures, algorithm & data modeling techniques
• No-SQL database architecture
• Data Security

Our client is a leading provider of specialised marketing services that enables businesses across different sectors to grow effectively. This decade old venture founded by a woman entrepreneur offers innovative solutions by leveraging cutting edge technology based on the individual needs of the client. Their services include market research, in- store promotions, store launches, road shows, retail merchandising, events and exhibitions, among others.

Headquartered in Mumbai, the company has presence in Delhi, Bangalore and Chennai as well as dedicated local teams across other metros and small towns in India. This agency has worked with more than 100 companies and 800 brands and delivered top notch marketing strategies through integrated BTL and digital channels. Some of its clients include ITC, Zydus Wellness, PnG, Crompton, HUL, Tata and Nestle.

• Building long-term relationships with clients
• Making presentations
• Planning and monitoring content calendars
• Addressing client queries effectively and in a timely manner
• Investigating and determining clients wants and needs
• Planning and implementing digital strategies for clients
• Presenting and training on social media strategies to clients, addressing queries
• Coordinating requirements internally within team
• Analyzing the effectiveness of digital campaigns
• Monitoring insights and analytics
• Setting up a list of KPIs to track for each client
• Preparing and presenting reports on their progress
• Keeping abreast with new trends in digital technology

Desired Candidate Profile

• Minimum 3+ years of working experience as a Digital Account Manager or field related to Client Servicing/Project Management/Customer Service
• 2 years of experience with Social Media and Google Adwords campaigns
• Strong communication skills to communicate requirements and updates with clients and internally with the team, over the phone, email and in-person
• Sense of ownership and pride in your performance and its impact on company’s success
• Ability to think critically and problem-solving skills
• Attention to detail
• Good time-management skills