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We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

Location: Indore

Key Responsibilities:-

1. Customer Support: - Provide exceptional customer service by answering incoming Calls/Emails promptly and professionally.

• Address customer inquiries, concerns, and issues with courtesy and empathy.
• Assist customers in resolving their problems or inquiries effectively.

● Any Graduation degree.

● Proven experience in BPO operations, with a minimum of 1-2 years in an Inbound Voice/Email Process ( Experience in healthcare will be an advantage ) 

● Languages: Mandatory English and Hindi ( Other Linguistic languages will be valued)

● Excellent communication, negotiation, and problem-solving skills.

● Strong analytical and critical thinking abilities.

● Knowledge of BPO industry trends and best practices.

● Proficiency in relevant software and tools like Google Sheets, Excel, etc. Should know basic Excel formulae.

● Client-focused with exceptional interpersonal skills.

Urgently Hiring React-Native App developer.

Job Location : Indore ( work from Office)

Experience needed : minimum 6 months needed ( Strictly No fresher please)

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1) React-native developer must have expertise in designing as well as development with latest expo cli.

2) Must have expertise in json parsing with web services to make dynamic app.

3) Must have completed some fully dynamic React-native app.

4) He or she can work individually or in a team , immediate joiner will be preferred as we need on urgent basis.

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𝐖𝐞 𝐀𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠: 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 (𝐅𝐫𝐞𝐬𝐡𝐞𝐫𝐬)

Are you a recent graduate eager to kickstart your career in Business Development? Here's your chance to join a dynamic team and grow in a fast-paced environment!

Location: On-site | Indore

Eligibility: BBA, B.Com, B.E., MBA, B.Tech, M.Tech

Skills Required: Strong communication skills, enthusiasm to learn, and a go-getter attitude!

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐃𝐨:

- Lead generation & client interaction.

- Market research & business expansion strategies.

- Building and maintaining relationships with potential clients.

- Collaborating with internal teams for business growth.

If you're passionate about sales, lead generation, and client interaction, this is the perfect opportunity for you!

Role and Responsibilities

• Collaborate with multiple partners of project and act as a bridge between technical and business team
• Expertise with development along with having an ability to have team-members driven
• Identify and address technical problems and propose creative solution that would bring value to projects
• Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
• Facilitate and drive technical discussion on requirement and change requests
• Identify delivery slippage and mitigate technical risks to avoid slippage
• Be competent in designing architecture design documents and diagrams

• Minimum 8 years of UI experience.
• Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
• Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
• Having experience of Technology shift and migration
• Create/build real-time systems with high concurrency
• Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
• Build reusable UI components, ensuring that UI code base is scalable and maintainable
• Build UI component libraries to be used across the organization
• Driving code reviews effectively

• Relationship building with business and customers
• Active listening, negotiation, problem solving
• Team building

Role and Responsibilities:

• Using Laravel for designing and creating web apps and services
• Discussing the aims of the project with our team of developers
• Debugging and troubleshooting issues
• Sharing ideas and working on completing projects with the front-end and back-end teams
• Working towards the smooth, effortless running of integrations
• Implementing client feedback to scale projects
• Ensuring web apps are maintained
• Implementing relevant security measures according to the required standard
• Building PHP modules that are efficient
• Writing modular codes that are secure
• Testing PHP modules
• Contributing to database maintenance
• Contributing to database design

Experience Required:

• The candidate must at least have a total experience of 1 Year - 3 years in the relevant field.
• The candidate must have basic knowledge regarding data structure and algorithm.
• We require people with keen logistics skills.
• The candidate must be strong with basics and their concepts must be clear enough to deal with all sorts of delusions.

Location:

• The job-role of a PHP(Laravel) developer is open only for candidates residing in Indore or are willing to relocate to Indore.

• We are also providing remote opportunity.

We are highly fetching for immediate joiners or candidates that may join the company within 15 days. 

About the company:

• SheThink Pvt. Ltd. is an IT-based outsourcing company dealing in providing expertise in e-commerce and government-based projects.
• We provide expert services in developing web and application services.
• We help vendors for getting projects in a single domain.
• We are the guide to help vendors in determining their core capabilities and transform those abilities to reach new heights of success and growth.
• We are the best in providing services to help the clients in piping their projects by providing a one-stop solution to all hiring problems.
• We have a selective module to ease the hiring process of clients and vendors.
• We have recently started a recruitment consultancy service, where we help the clients in hiring permanent candidates.
• We are also providing great assistance to the clients to hire candidates on a contractual basis.

OUR GOAL IS TO ENGAGE OUR SERVICES IN SIMPLIFYING TECH.

• Solid understanding of data structures, design patterns and advanced programming techniques
• In-depth knowledge of OOP, systems analysis and design
• Strong hands-on experience in systems development and systems life cycle methodologies
• Experience in .NET Framework and architecture (ASP.Net, C#, Visual Studio, WCF, WebAPI & MVC )
• Good knowledge of server-side APIs, including experience with REST, JSON, XML
• Experience in MS SQL server designing, coding and delivering database applications
• Knowledge of JavaScript, JQuery, CSS, HTML and front-end languages
• Ability to work on server-side application and integration with the front-end.
• Proficient in English preferred
• Bachelors / Master's degree

• Sound knowledge of Flutter framework & DART language
• Experience with Material Design and UI design principles, patterns, and best practices
• Architecture, design and development of distributed web based solutions based on J2EE architecture (Spring boot, Hibernate/JPA, REST) or PHP Laravel framework
• Proficient with Data Modelling, Object Oriented Design
• RDBMS and NoSql database (MongoDB)
• Experience in event driven & Microservices architecture
• Exposure to Agile, behaviour driven development, TDD , CI/CD
• Be self-driven and take ownership of deliverables end to end
• Working knowledge of HTML/ CSS