International BPO Fresher for Night Shift

Strong Behavioral Research / Behavioral Science professionals who have transitioned into Product Design / UX / Experience Design roles, bringing strong research thinking into product decisions.

Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research / Consumer Behavior / Behavioral Science / Market Research, followed by hands-on experience in Product Design / UX Design / Interaction Design

Mandatory (Experience 2): Strong foundation in primary & secondary research methods such as interviews, ethnographic studies, surveys, observational research, and behavioral experiments and experience applying these insights directly in designing product features, user journeys, or experiences

Mandatory (Experience 3): Demonstrated experience in translating behavioral insights into product/design decisions (e.g., improving user flows, engagement, retention, or conversion through design changes)

Mandatory (Experience 4): Experience working on end-to-end product/design lifecycle – from research → insights → ideation → wireframing/prototyping → testing

Mandatory (Experience 5): Exposure to usability testing, concept validation, A/B testing, or behavioral experimentation as part of the product/design process

Mandatory (Skills 1): Strong understanding of Behavioral Science principles (Cognitive Biases, Decision Science, System 1 & 2 Thinking, Consumer Psychology)

Mandatory (Skills 2): Hands-on experience with design tools or workflows (Figma / Sketch / Adobe XD or similar) – not just research.

Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role

Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms

Greetings.

We have an immediate opportunity for Sr Developer position with one of our clients based out of Hyderabad location.

Please find the below Job Description.

Position : Sr.Developer

Work Location : Hyderabad (On Hybrid model)

Experience : 8+ yrs

Job Type : Permanent

Description:

Key Responsibilities:

• Design, develop, and maintain responsive and scalable web applications using HTML, CSS, JavaScript, and PHP.
• Develop, customize, and optimize WordPress themes and plugins.
• Collaborate with designers using Figma to translate UI/UX wireframes into functional, user-friendly websites.
• Ensure cross-browser, cross-platform, and device compatibility.
• Optimize applications for speed, performance, and SEO best practices.
• Troubleshoot, debug, and upgrade existing systems.
• Work closely with project managers, designers, and stakeholders to deliver projects on time.
• Mentor junior developers and review their code for quality assurance.

Mandatory Skills:

• Strong proficiency in HTML5, CSS3, JavaScript (ES6+), PHP.
• Proven experience in WordPress theme/plugin development and customization.
• Hands-on experience with Figma for design collaboration.
• Knowledge of MySQL and database management.
• Understanding of responsive design, accessibility, and SEO principles.
• Experience with Git or other version control systems.
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration skills.

Qualification:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Please send us your updated resume and the below required details for further process.

Full Name:

Email ID:

Contact No:

Skype ID:

Total Experience :

Relevant Experience :

Current Location :

Preferred Location:

Current CTC :

Expected CTC :

Notice Period :

Reason for Change :

Any offers :

References of your friends/colleagues will be appreciated. Please let me know for any further queries.

Thanks & Regards,

Meghana,

USP HR Technologies (www.usptech.in)

• Financial Reporting and Analysis:Prepare and analyze monthly, quarterly, and annual financial statements, including income statements, balance sheets, and cash flow statements.   
• Develop and maintain financial models to forecast future performance and analyze variances.
• Conduct variance analysis to explain deviations from budgets and forecasts.
• Create and present financial reports to management, highlighting key trends and insights.
• Budgeting and Forecasting:Assist in the development and monitoring of annual budgets and forecasts.
• Collaborate with department managers to gather budget input and ensure accuracy.   
• Track and analyze actual performance against budgets and forecasts.
• Provide recommendations for cost control and revenue enhancement.

We are seeking a dynamic Social Media Marketing Manager to handle our brand’s social media presence and spearhead influencer marketing projects. The ideal candidate will be responsible for developing and executing social media strategies, engaging with audiences, and collaborating with influencers to enhance brand visibility and engagement.

Key Responsibilities:

Develop and implement social media strategies to drive brand awareness, engagement, and conversions.

Manage and optimize brand presence across platforms like Facebook, Instagram, LinkedIn, Twitter, and YouTube.

Plan and execute influencer marketing campaigns, building relationships with key influencers and content creators.

Create and oversee engaging content, including posts, stories, reels, and videos.

Monitor social media trends, competitor activities, and audience insights to refine strategies.

Analyze and report performance metrics, ensuring continuous improvement in engagement and reach.

Collaborate with internal teams, designers, and content creators to align branding and messaging.

Manage paid social media campaigns and optimize ad performance for maximum ROI.

Required Skills & Qualifications:

Experience: Minimum 4+ years in social media marketing and influencer management.

Strong understanding of social media algorithms, trends, and best practices.

Hands-on experience with tools like Meta Business Suite, Hootsuite, Buffer, and Google Analytics.

Proven track record of successfully managing influencer collaborations and partnerships.

Excellent communication, creative writing, and analytical skills.

Ability to work in a fast-paced environment and manage multiple projects effectively.

Key Responsibilities:

Responsible for ensuring the quality of Salesforce platform, through the creating of test plans, test cases, scenarios, scripts, and procedures for new features, bugs, and enhancements. Ensure the successful deployment of projects by defining and implementing end-to-end product test strategies.

Analyzes functional and technical requirements and translate them into manual test scenarios.

Communicate with AQA Engineers to make our e2e-scenarios automated

Participate in scrum team activities and be the voice of quality in your team

Collaborate with other teams, product office, support team and release managers.

Required Skills:

2+ years as a QA Engineer/Tester (Relevant experience including salesforce)

Knowledge of the Agile SDLC utilizing JIRA

Experience creating/updating and maintaining manual test cases, test plans, and test suites

Experience with test case management tools as well as maintaining test cases outside of tools

Familiar with bug tracking tools and creating bug reports

Experience troubleshooting and reproducing issues and defects

Experience testing web service APIs and using API testing tools such as Postman

Will be great to see:

Experience with Salesforce Sales Cloud or SF certification

Experience with SQL and query writing

Comfortable with automated testing tools (Selenium)

Experience with Java

Knowledge of Apex Jav

This candidate will be responsible for the development, implementation, maintenance, and improvement of quality assurance processes. Throughout the implementation and maintenance process, this candidate should use data analysis to better understand quality reporting measures and improve processes.

Bachelor's degree in Software Engineering, Computer Science, Information Technology, or a related field

- Previous work experience as a QA Engineer, QA Tester, or relevant position in the IT department

- Knowledge of programming languages like JavaScript or JAVA

- knowledge of scripting and other related procedures like DOM structure

- Expertise in automation testing tools like Selenium or Protractor

- Understanding of testing protocols

- Know-how of different types of testing methods like white box and black box testing

- Familiarity with the software development process

- Good analytical and troubleshooting skills

- Attention to detail

- Ability to work collaboratively

- Good time management and organizational skills

Why work for Flowace?

• Opportunity to grow the product 100x as the product is of world-class standards
• Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
• Very healthy work environment and work-life balance
• Extremely collaborative and helpful team members to work with
• Employee engagement programs such as Fun Fridays, Wellness, and Community Building
• 5 days of hungry hustling and 2 days of absolute rejuvenation every week
• Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace

CTC Up to - 7 LPA

Thanks & regards,

Nandini Jain

Senior HR Executive - Flowace

• Configure assets as per their compliance applications.
• Does Hardware and software related troubleshooting.
• Addressing Application related concerns via a remote tool
• Address escalation and priority concerns (VIP users) 
• Trouble shooting on all kind of desktop calls. 
• Configuring network services such as LAN. Win proxy & DNS services. 
• Installation & Troubleshooting of printer calls. 
• Configuration of MS Outlook, Outlook Express & solving related problems on user systems.  
• Installing & configuring different Windows based Application Software’s. 
• Configuring and troubleshooting for RDP.  
• Installing & configuring client system to the domain. 
• Installing, Configuring, Monitoring & troubleshooting network printers & solving related problems on user systems. 
• User profile management. 
• Remote configuring enables the Remote Desktop on the host PC and add/enable Remote Desktop users. 

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.