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We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services.
- Service customers seeking support with their monthly healthy benefit package.
- This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
- Customers will seek help with replacement cards, balance checks, and contact information updates.
- Successful associates can distinguish varying levels of customer complexity & communicate effectively.
- Ensure compliance with HIPAA and other healthcare regulations.
- Resolve customer queries efficiently while maintaining professionalism.
- Maintain records of patient interactions and escalate complex cases when needed.
Required Skills:
- Strong verbal and written communication skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Basic knowledge of healthcare processes and medical terminologies (preferred).
- Problem-solving and multitasking abilities.
- Cognitive and Behavioral Assessment: Traitify – Medium or High
- Language Proficiency: Emmersion – B1 CEFR score
- Typing Test: 25 WPM at 95% accuracy
- Familiarity with CRM software or call center tools (a plus).
Educational Qualification:
- Bachelor’s degree in any field.
What is the role?
We are looking for an experienced and creative Freelance Product Designer to join our team! As the Freelance designer, you will be responsible for delivering the optimal user experience across our product portfolio spanning web and mobile apps. This is a high visibility role and has a large contribution to the overall success of the product and customer satisfaction. The
role requires deep collaboration with the product, technology, marketing and sales teams. This role might include some people management responsibilities.
Key Responsibilities
- Craft every detail of new and existing product features, from understanding the customer pain point to defining wireframes, high definition prototypes and finally working with the technology team to taking it live.
- Partner closely with our Product, Marketing and Technology teams to understand what users need, want, and love about the product. Use the data to plan and define the optimal user experience.
- Create design systems that help with a common design language across the entire product portfolio in a distributed team.
- Aid product marketing in telling the product stories in the best way possible to help users in product adoption and onboarding.
- Build and implement processes for user testing. Take a data driven approach to decision making.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- 4+ years of experience as a UI/UX Designer, preferably for a B2B or consumer SaaS product.
- Track record of building products from scratch and taking complete ownership of design output.
- Take pride in whatever work you do. Feel a sense of pride in building things that are clearly valued by the customer. Aim for pixel perfection.
- Believes deeply in data driven decision making and experimentation. Understand that what is right is way more important than who is right.
- Excellent interpersonal and communication skills to thrive in a multidisciplinary team.
- Passionate about building great products that the person can be proud of.
- Preferred Qualifications: Bachelor in Design / Master in Design from Tier 1 colleges
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You'll report to head of product development.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.
We are
Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Company Description
Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.
Role Description
This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.
Responsibilities:
- Handling customer queries via any support channel
- Approach all queries with customer centric attitude
- Offering exceptional customer service and satisfaction
- Help build and improve processes
- Adhere to set standards of TAT and SLA
- Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
- 1 to 3 years’ experience in a customer support role
- Can handle verbal and non-verbal process (chat, email, phone)
- Excellent interpersonal skills
- Excellent written and oral communication skills in English and Hindi
- A quick learner
- Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
CTC offered: 2- 3.50 LPA
Location: Bangalore, HSR Layout
Job Summary
NextNation is seeking a passionate and motivated Inside Sales Associate to join our growing team. As a fast-expanding immigration consultancy, we are looking for individuals who are dedicated to helping clients achieve their global career and mobility goals.
Key Responsibilities:
- Provide clear advice to clients on immigration services through phone, email, and in-person consultations.
- Stay up-to-date with the latest immigration laws and visa requirements, offering accurate and timely guidance.
- Evaluate client profiles and offer honest, helpful feedback on their immigration opportunities.
- Develop plans and set goals to help meet sales targets and deliver results.
- Follow up with potential clients to turn inquiries into signed contracts.
- Stay in touch with clients throughout their journey, making sure they have the support they need at every stage.
- Help clients gather and submit the necessary documents for their visa applications.
- Contribute ideas for marketing strategies and help create content to attract new clients.
- Collaborate with team members to share knowledge and improve sales strategies.
What We Are Looking For:
- A bachelor’s degree in a relevant field like Travel and Tourism, Law, or International Relations.
- 1-3 years of experience in immigration consulting, sales, or similar roles (fresh graduates with strong skills are also welcome).
- A good understanding of immigration laws and requirements for different countries.
- Excellent communication skills, with the ability to explain complicated processes simply and clearly.
- A strong sales mindset and a focus on delivering great customer service.
- Attention to detail and excellent research skills.
- Proficiency in MS Office and CRM software.
- Fluency in English is essential; additional language skills are a plus.
About NextNation:
NextNation believes that your dreams should never be limited by borders. We are dedicated to helping people around the world move to new opportunities, whether for study, work, or family. Our team provides end-to-end support throughout the immigration process, helping clients reach their goals with confidence.
Why Join NextNation?
- Make a Difference: Help individuals achieve their dreams by guiding them through the immigration process.
- Professional Growth: Learn from industry experts and stay up-to-date on the latest immigration trends.
- Ownership and Creativity: Have the freedom to share your ideas and take ownership of your role.
- Work-Life Balance: We offer flexible work arrangements to support your well-being.
- Team Collaboration: Join a dynamic, enthusiastic team that values teamwork and excellence.
Job Location: HSR Layout Bangalore
Python
Django
FlaskKey Responsibilities
- Design and implement scalable, maintainable, and efficient Python applications
- Lead technical projects from conception to deployment
- Collaborate with cross-functional teams to define and implement new features
- Write clean, testable code with appropriate documentation
- Conduct code reviews and provide constructive feedback to team members
- Mentor junior developers and contribute to their professional growth
- Participate in technical architecture discussions and decision-making
- Troubleshoot and debug complex software issues
- Contribute to continuous improvement of development practices and processes
- Design and implement AI/ML solutions using LLMs and related technologies
- Optimize and maintain AI model deployment pipelines
Required Qualifications
- Bachelor's degree in Computer Science, Software Engineering, or related field
- 5+ years of professional software development experience
- Strong proficiency in Python and its ecosystem (Django/Flask, FastAPI)
- Experience with SQL and NoSQL databases
- Solid understanding of software design patterns and principles
- Experience with version control systems (Git)
- Strong knowledge of RESTful APIs and microservices architecture
- Proficiency in writing unit tests and understanding of TDD practices
- Experience with CI/CD pipelines and deployment automation
- Strong problem-solving and analytical skills
AI/ML Technical Skills
- Experience with LLM frameworks (LangChain, LlamaIndex)
- Knowledge of working with large language models (GPT, Claude, etc.)
- Understanding of prompt engineering and LLM fine-tuning concepts
- Experience with vector databases (Pinecone, Weaviate, or similar)
- Familiarity with AI model deployment and serving (BentoML, Ray Serve)
- Experience with machine learning libraries (PyTorch, TensorFlow, or similar)
- Knowledge of AI/ML observability and monitoring tools
- Understanding of AI safety practices and responsible AI development
- Experience with embedding models and semantic search implementations
- Familiarity with AI application development patterns and best practices
Voiro is a media technology company founded in 2014 – a B2B SaaS offering that is
trusted by some of India’s largest media powerhouses. A revenue analytics platform
for content led businesses, Voiro helps media companies unlock a data driven
approach to accelerating revenue. Over the last 6 years, Voiro has become the
revenue management platform of choice in the Indian media space, earning its spot
in the core technology stack that has driven large live events year after year such as
the IPL, the Oscars, Bigg Boss and Big Billion Day.
Job Description
We’re looking for a marketing leader to build a top-quality marketing practice; one
that will help scale Voiro to the next level on the back of a strong product, a
customer list that includes the best of Indian media, and a tight, close-knit team.
Your Responsibilities
As Voiro’s Vice President of Marketing, you will:
● Be responsible for building and strengthening Voiro’s brand and positioning
in line with the company’s product, vision and strategy
● Own and execute a communication strategy, both external and internal
● Be responsible for delivering a pipeline of conversations to our sales team
● Build a robust, data-driven, measurement-focused marketing practice,
including but not limited to product marketing, content marketing, events
and digital marketing
● Grow a team of focused, capable, marketing specialists
Experience and background
We’re looking for someone with 8 or more years of experience in B2B marketing,
working across at least two or three of the following verticals: brand marketing,
digital marketing and lead generation, product marketing, events, content
production, research and measurement. An MBA is preferred but not essential
Our ideal hire will:.
● Have experience leading a team
● Be a complete technology and media enthusiast
● Be familiar with SaaS business constructs
● Be driven by data and measurement
● Have unquestionable ethics and be incredibly self-motivated
- Experience in designing and implementing verification environments for complex RTL designs
- Well-versed in the use of hardware verification languages e.g. SystemVerilog or Specman e
- Verification methodologies such as UVM
- Understanding of end-to-end verification processes, from test plan creation through to verification closure
- Ability to quickly understand and apply complex specification detail
- Understanding of the fundamentals of computer architecture, with an emphasis on pipelining, exception handling, memory systems
- Practical experience of working on microprocessor designs
- In-depth understanding of memory protection, memory translation, vector processing in CPUs, exception and interrupt handling.
- Understanding of constrained random stimulus, the goals and general usefulness of different types of coverage in hardware, as well as checking methodologies and behavioral functional models.
- Knowledge of assembly language (preferably Arm), and/or C/C++
- In-depth technical reviewing of others work
PHP
Javascript
NodeJS (Node.js)• Demonstrate expertise in software design patterns, with a passion for developing clean and reusable code.
• Take ownership of software development aspects, such as architectural discussions, sprint planning, quality
of product and code and user experience.
• Collaborate with other talented engineers spread across a multitude of tech teams in Singapore & Thailand.
Requirement
• Proven track record of building scalable, high-quality software solutions.
• Thorough understanding of agile software development methodology, and ability of proactively manage
task, projects and issues.
• 2+ years of web development experience using Node
• Well-versed with front-end code in HTML5, CSS3, Javascript, React.js with familiarity in various frameworks
and template languages
• Possess a strong understanding of Object-Oriented Programming, especially in PHP
• Exposure to collaboration tools like GitHub, JIRA, Confluence
• Experience in frameworks such as Symfony 2/Spring , Express.js, NestJs, or proven ability to learn on the job
• Experience with Elasticsearch will be a plus
•Set the monthly, weekly, daily targets for the team and ensure that the team targets are
achieved.
•Handling and guiding team of Academic Counselor to achieve monthly sales target.
•Maintain the sales report of the team.
•Motivating & mentoring team to achieve & exceed targets
•Design & develop business models as per the location and market situation.
•Conducting weekly reviews for performance & training.
•Identifying the areas of improvements & KPI’s
•Involve team in calling for negotiation and objection handling as and when required.
Java
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