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We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Handle inbound and outbound calls related to healthcare services.
- Service customers seeking support with their monthly healthy benefit package.
- This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
- Customers will seek help with replacement cards, balance checks, and contact information updates.
- Successful associates can distinguish varying levels of customer complexity & communicate effectively.
- Ensure compliance with HIPAA and other healthcare regulations.
- Resolve customer queries efficiently while maintaining professionalism.
- Maintain records of patient interactions and escalate complex cases when needed.
Required Skills:
- Strong verbal and written communication skills.
- Ability to handle customer inquiries with empathy and professionalism.
- Basic knowledge of healthcare processes and medical terminologies (preferred).
- Problem-solving and multitasking abilities.
- Cognitive and Behavioral Assessment: Traitify – Medium or High
- Language Proficiency: Emmersion – B1 CEFR score
- Typing Test: 25 WPM at 95% accuracy
- Familiarity with CRM software or call center tools (a plus).
Educational Qualification:
- Bachelor’s degree in any field.
About IQnext
We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach. IQnext is an integrated, centralized platform that is disrupting buildings and real estate infrastructure with its new-age cloud-based solution, delivering long-term sustainability and operational efficiency that is scalable across portfolios.
Job Summary
To achieve our ambitious goal, we are looking for a Territory Sales Manager who is proactive in nature and works in a pre-sales and sales role, and generates leads on his/her own using different methods (B2B portals, emails, cold calls) from the enterprise customer segment.
Designation - Enterprise Sales Manager
Experience - 3- 5 Years
Location - Bangalore/ Hyderabad/ Noida
Travel - Local, Intercity
Opportunity:
In this role, you will be responsible for driving new sales and the growth of IQnext in the enterprise segment. The person in this role will pioneer some of IQnexts biggest deals by landing new logos and formalizing enterprise-wide relationships with companies. You will gain knowledge and experience of the new age industry of SaaS and cloud .
Impact:
As a Business Developer, you will work with sales and leadership teams, to unlock new relationships at large organizations and evolve IQnexts B2B revenue engine. Youll also have support from our growing Sales, Product, Marketing, Customer Success, and Engineering teams to maximize the value and success of your efforts. Over the next few years, IQnext seeks to establish and grow a team. As a pioneering member of that team, youll have opportunities to manage future Sales executives, if that career path interests you.
Responsibilities
1. Identify potential customer targets from enterprise/corporate segments.
2. Researching key contacts of Architects, MEP Consultants, PMC for Commercial Real Estate projects
3. Generating leads, and taking ownership of the sales journey (lead gen to closure)
4. Apply consultative sales skills (by using case studies, use cases, etc.) to build relationships with stakeholders and close deals.
5. Creating client demos/ presentations, quotes/ proposals
6. Providing accurate sales activity tracking and status on CRM
7. A track record of closing deals on monthly or quarterly targets
Were looking for someone who (you should have):
1. Has proven experience of 3-6 years in IoT/ SaaS industry selling products, solutions to various stakeholders such in buildings/real-estate community
2. Has experience of working directly with Facility managers, consultant, architects, design & build, HVAC consultant, lighting consultant, PMC and Specify our products, solutions, getting necessary approvals.
3. Willing to work in a 20-80 environment of office and field environment.
4. Has knowledge of the technical specifications, procurement process, decision making criteria, processes used in the industry etc
5. Team player, with excellent oral & written communication, presentation skills and must be able to articulate technology & product positioning to both business & technical users.
6. Well organized, analytical, detail-oriented and quality-minded, able to eliminate sales obstacles through creative and adaptive approaches.
Good to have
1. Worked on CRM Tools
2. Worked on B2B portals to generate leads
3. Education in BBA/BCA/Engineering degree, or equivalent
Benefits
1. Incentive on sales closure
2. Medical Insurance
3. Travel allowance
4. Access to the e-learning platform
Others
1. Travel - Local, Intercity
As a Content Writing Intern, you will be responsible for creating engaging, well-structured, and high-quality content for various platforms.
You will work closely with our marketing and design teams to produce content that drives audience engagement and supports our business objectives.
Key Responsibilities:
- Research, draft, and edit content for blogs, social media, website, newsletters, and marketing campaigns.
- Create compelling copy tailored to different audiences and platforms.
- Ensure all content aligns with brand tone, style, and guidelines.
- Collaborate with design and marketing teams to develop creative campaigns.
- Conduct keyword research and optimize content for SEO where necessary.
- Stay updated on industry trends and incorporate them into content strategies.
Requirements:
- Strong written and verbal communication skills in English.
- Ability to research and write clear, engaging, and grammatically correct content.
- Good understanding of SEO and digital marketing is a plus.
- Creativity, attention to detail, and ability to meet deadlines.
- Prior internship or portfolio of writing samples will be preferred.
Responsibility:
· This is a generalist product role.
· When you join us, we will pair you up with a product vertical or a horizontal which is the best
match with your skills and interests. For the product you will be building, you will help define
and manage end-to-end user experience. PMs on the team enjoy high degree of responsibility
and ownership.
· As a member of the Product Team, you will drive the strategy, roadmap, execution and growth
of a product area. You will work closely with other product managers, engineers, designers,
sales, marketing, legal, analytics and do everything (defining requirements, prioritizing, testing,
writing copy, tracking metrics etc.) to ship high quality products.
Experience Range:
3+ years of product management experience in building mobile consumer products, and have
demonstrated impact in your previous product stints.
Skill Sets:
· Have strong generalised problem solving skills which involve structured thinking, ability to
analyse situations, and creativity to come up with ideas and solutions.
· You don’t easily get “stuck” Have a strong and clear sense of what a high quality product feels
like (you use are or aware of bunch of products and apps and what’s good and not good about
those) and a high bar on quality. Have a solid understanding of the technical architecture of
mobile/web applications and ecosystem - app stores, deep linking, server side and client side
designs.
· Are collaborative yet comfortable challenging others and being challenged on your ideas. Are
very customer focused and ensure quality of customer experience in all its details - you neither gloss over quality nor delegate quality of the end product to others. Bring in independent thought, like to challenge conventional thinking and identify opportunities to drastically simplify and improve ways of doing things, especially using technology .
· Are self-driven, like to work fairly independently and can drive progress without needing
constant oversight or direction - we are a start-up and in a start-up things don’t get done unless someone makes them happen, every day.
In a mobile-first world, there is always an inevitable risk posed by cyber security concerns, which is addressed by our client through API-based solutions. They focus on securing mobile-first enterprises against new age cyber fraud. Their aim is to reduce risk and accelerate the growth of all mobile transactions.
What you will do:
- Devising campaigns and strategies to increase end-consumer sign-up
- Being guardian for the Conversion rate optimization (CRO) for the entire merchant funnel - Landing page, Signup, Onboarding, Referral and Engagement
- Handling all merchant lifecycle communication to optimize merchant funnels via emails, sms, push notifications and more
- Working closely with Product team to create viral loops across the merchant and consumer lifecycle to drive sustainable product-led growth
- Working on content for various use cases and mediums - blogs, video scripts, ads copies, landing pages, social media copies, etc.
- Enabling sales and business teams with lead generation - sales kits, testimonials, case-studies to better the conversion funnel
- Improving merchant sign-ups to keep the top-line ticking - community building, webinars, event organization etc. to increase brand awareness
What you need to have:
- At least 3+ years experience working in D2C/ SaaS/ Payments space with focus on building strategies around growth, conversions, engagement and retention either in a product marketing/ growth marketing role
- Ability to build a trackable and transparent leads pipeline for sales teams to hunt
- Excellent verbal and written communication skills
- Experience with analytics and event tracking tools (Mixpanel, Google Analytics)
- Experience with marketing automation tools or CRMs
- Experience with HubSpot would be a bonus
Java- Experience with Dassault Enovia system administration in a windows environment
- Enovia 3DEXPERIENCE installations, upgrades, service pack installations and license management
- Experience in setting and maintaining TomEE and Apache Webservers
- Understanding of and familiarity with engineering product design, development, and manufacturing processes strongly preferred
- Interaction experience with Dassault on Service Requests is add advantage
- Generating and maintaining configuration management records for Enovia 3DEXPERIENCE system admin
- Strong Knowledge on MQL and TCL
- Added Advantage on Installation for new Enovia version above R2017x.
- Knowledge on Build deployments and Github repository.
- Working on Engineering and Manufacturing Central added Advantage.
- Strong interpersonal and verbal/written communication skills required.
- Demonstrate excellent communication skills including the ability to effectively communicate with internal team and external customers.
- Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.
- Strong work ethic with good time management with ability to work with diverse teams and lead meetings.
- CAD integrations, Unified Product Structure, IIP Classification
Responsibilities:
- Work on customization and configuration of Engineering & Manufacturing central.
- Good experience in Core Java, J2EE, JSP, Servlets, Java Script, jQuery, MySQL/Oracle DB, HTML, XML, CSS
Ruby on Rails (ROR)
Python
Ruby
React.js
PostgreSQLSenior Software Engineer (FullStack)
Synup is a marketing platform for local businesses.
Ever tried to find the best Sushi restaurant in town?
- We help businesses like that be found online by helping them manage their online profiles across different platforms like Google, Facebook, Apple Maps, Yelp, etc.
- We build tools for them to interact with customers better by notifying them of latest reviews, helping them respond appropriately or collect feedback.
- We provide them with analytics reports that these businesses would not have otherwise had access to.
Our customers include businesses both small like a Sushi restaurant or large like your most trusted bank.
About your role as our new Senior Software Engineer (FullStack)
As an experienced engineer we know that you have built software to solve various business problems at your previous workplaces. You may have also explored technologies on your own for your learning or hobby projects.
- You will be building APIs for the Synup platform and also UI to make our platform capabilities available to our customers.
- You and the team that you are a part of will be collectively responsible building performant software and customer experiences that scale to our next million customers.
- You will be responsible for writing technical specs and contributing to it's implementation. We expect that you would have done the same in your previous workplaces.
- Other folks on our team are looking forward to learn from your experiences.
For engineers that join our team
- We expect you to be good with Ruby or Python to build APIs.
- You will be contributing to our UI that is built with React and GraphQL.
- We hope our team members have a strong grasp of software design patterns and know when to put them to good use.
- Experience with an SQL datastore would help a lot. PostgreSQL is our primary datastore.
- We optimize our search functionality and rollup reports by using ElasticSearch.
- We expect that you have used Redis. Redis is our swiss army knife to solve a lot of problems apart from just caching.
- Product planning and execution throughout the lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met.
- Define the product strategy and roadmap, and own MRDs and PRDs with prioritized features
- Work with external third parties to assess partnerships opportunities
- Run beta and pilot programs with early-stage products and samples
- Be an expert with respect to the competition
- Create and articulate product development, improvement & further innovation (occasionally in front of investors or analysts), across internal and external client community
- Build, manage and retain team of high performing product managers
Requirements:
- At least 10 years of experience, at least 5 years of product management experience in a tier-1 product firm in fields related to e-Commerce, hyperlocal services, content, financial services, etc.
- Great people skills paired with a high level of assertiveness and very good communication
- Strong analytical, strategic and coordinating skills
- Sound knowledge and understanding of the current trends in lending business and technology
- Engineering training with additional training in business administration is a big plus
- Experience in Fintech technologies is an added advantage
React.js
Javascript
HTML/CSSWhat You Will Be Doing:
- Create highly responsive B2C web-app using a wide range of open source frontend and backend technology.
- Create single page applications using wide range of javascript & cutting edge libraries/frameworks.
- Responsible for the full lifecycle of a project, including development, unit testing, system testing and change management.
- Research technical issues and provides recommendations to enhance JavaScript products.
- Working with multiple projects.
What we are looking for:
- Bachelor’s degree in Computer Science or equivalent preferably from IIT,NIT & other premier institutes.
- Rockstar JavaScript developer, who appreciates the intricacies of JS as well as passionate to follow new trends in JS.
- Experience with product companies.
- 4-9 yrs of software development on advanced JavaScript stack (Native JavaScript, Asynchronous Request Handling, AJAX, HTML5, CSS3, etc).
- In-depth knowledge in ReactJS & NodeJS
- Proficiency in any other modern web frameworks will be a plus.
- A solid knowledge of advanced data structures & algorithms.
- Proficient in Computer Science fundamentals & object-oriented design.
- Solid understanding of cross-browser compatibility issues and ways to tackle those.
- Must possess a track record of building Single Page responsive UI.
- Experience with Databases such as NoSQL and any RDBMS will be a plus.
- Experience with transport protocols such as TCP, HTTP & WebSocket.
- Expressing and appreciating design patterns is a real addition.
- Critical of coding practices and development methodologies
Java
PHP
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