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Key Responsibilities:
1. Build and maintain strong relationships with existing and potential clients, acting as their primary point of contact.
2. Identify sales opportunities and develop strategies to meet and exceed sales targets.
3. Conduct in-person client visits to personally demonstrate software solutions as an integral part of the sales internship.
4. Prepare and deliver engaging sales presentations and proposals to prospective clients.
5. Stay up-to-date with product knowledge and industry developments to effectively promote our offerings.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Our client is a producer of superior quality products. Our client is the largest single-location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product-specific certifications.
- S/he will act as an interface between various specialist departments. These include agencies for design, sales & marketing, logistics etc
- Updating the administration of payments, returns, analyse sales statistics, optimize product range and targeted advertising.
What you need to have:
- A bachelor’s degree in marketing
- An emphasis on social media and technology platforms is an ideal preparation to become an e-commerce manager.
- MBA / PGDM will be an advantage
We are hiring for Sales Professionals for our Real Estate Industry.
Location-Gurugram
Job Description
· Understanding of real estate market
· Designing and implementing of sales strategies for targeted revenue.
· Meetings prospective customers to present project & following up the sales
· Product knowledge by market research for better deliverable
· Achieve Sales targets for all Residential & Commercial Projects
· Respond to customer and broker queries and complaints Timely
· Identify potential customers, engage with them on a regular basis to convert the lead
· Direct Sales & Channel Sales
· Should have good and relevant experience in Sales.
· Good Communication Skills.
- Themselves Make Outbound Calls to Prospects
- Manage a Team of 1-3 Sales Guys.
- Leading Sales teams to reach Sales targets.
- Provide detailed and accurate sales forecasts.
- Recruit, hire, and train sales team.
- Maintain a proper follow up format with whole team
- Explaining the services of Hedgehomes over call and in person to the clients
- Assisting the Prospects in site visits to various real estate projects briefing them
about the pros and cons of individual location and project. - Analyzing the requirement of the prospect and finding a suitable project for him/her.
- Supporting business development through active lead nurturing and developing prospect relationships
- Work on CRM software tools.
Responsibilities
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Schedule and meet the identified prospects
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Understand the needs of the prospects and map them to exact product offerings
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Explain the ROI and product benefits to the prospects
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Product demonstration & presentation
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Communication with the sales team (verbal/ written) about customer requirements, interactions
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Optimize and improve the processes on the current sales team
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Participate in conferences, events, and meetings along with the sales team
Requirements
- Minimum 2 years of relative field sales experience: Software, IT, SaaS or Cloud-Hosted solutions.
- Track record of over-achieving quota
- Familiarity with different sales techniques and pipeline management
- Strong communication, negotiation, and interpersonal skills
- Self-motivated and driven
- Startup experience is a plus.
- 100% Field software sales
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