Social Media Specialist

In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear, authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value.

We are looking for an ideal candidate who is a creative problem solver at heart who thrives in a team environment.

You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. Candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.

Key Responsibilities:

• Liaisoning technical + business.

Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.

Collaborate with technical team to generate content and marketing collaterals

Conduct thorough assessments to understand current business processes and identify areas for improvement.

Maintain and update documentation as project requirements evolve.

• Collaboration and Communication:
• Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and   expectations.
• Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.
• Solution Evaluation:
• Evaluate technical solutions to ensure they meet defined business requirements and objectives.
• Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.
• Continuous Improvement:
• Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
• Proactively identify opportunities for process optimization and system enhancements.
• Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
• Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
• Maintaining metrics and quality service by establishing and enforcing organization standards.
• Assessing new business opportunities with a strong revenue target in mind.
• Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
• Gathering market and customer information.
• Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.

Location: Hybrid (HSR, Bangalore) 

Shift: US Hours (7:30 PM to 3:30 AM IST) 

We’re the first ones helping SaaS brands rank inside ChatGPT, Perplexity, and AI search engines. 

We’re looking for a Sales Development Representative (SDR) who’s hungry to win—someone who thrives on conversations, not comfort, and can fill the founder’s calendar with high-intent SaaS leads. 

What You’ll Do: 

● Own top-of-funnel outreach: research, prospect, and qualify leads from our ICP (future-focused SaaS brands). 

● Personalize cold outreach across email, LinkedIn, and calls using our playbooks and tools. 

● Book high intent qualified meetings/month with the founder. 

● Run crisp qualification conversations: you’re not spamming; you’re diagnosing.

● Maintain and update lead data, activity, and notes in CRM tools (we’ll provide systems + training). 

● Collaborate with leadership to refine messaging, identify opportunities, and close the feedback loop fast. 

What You’ll Need: 

● 1-2 years of experience as an SDR or in outbound lead generation for B2B SaaS or agencies. 

● Excellent spoken and written English (you’ll be speaking with US founders).

● Comfort with cold outreach: you’re confident, curious, and unshaken by silence.

● Sharp research instincts and ability to adapt messaging on the fly. 

● Hunger to learn, improve, and grow into a senior sales or partnerships role. 

What You’ll Get: 

● Fixed pay + incentives for every qualified meeting completed. 

● Hands-on exposure to scaling a fast-growing global agency. 

● Direct mentorship from founders: learn outbound systems that actually convert.

● Work with global SaaS brands defining the future of search visibility.

About TensorIoT

TensorIoT is an AWS Advanced Consulting Partner. We help companies realize the value and efficiency of the AWS ecosystem. From building PoCs and MVPs to production-ready applications, we are tackling. complex business problems every day and developing solutions to drive customer success.

TensorIoT's founders helped build world-class IoT and AI platforms at AWS and Google and are now creating solutions to simplify the way enterprises incorporate edge devices and their data into their day-to-day operations. Our mission is to help connect devices and make them intelligent. Our founders firmly believe in the transformative potential of smarter devices to enhance our quality of life, and we're just getting started!

TensorIoT is proud to be an equal opportunity employer. This means that we are committed to diversity and inclusion and encourage people from all backgrounds to apply. We do not tolerate discrimination or harassment of any kind and make our hiring decisions based solely on qualifications, merit, and business needs at the time.

Job description

As a Mid-Level Python Developer, you will:

• Analyze user needs and develop software solutions.
•  Work with project managers and product owners to meet specification needs.
• Recommend software upgrades to optimize operational efficiency.
• Deliver scalable and responsive software using TypeScript and Python.
•  Collaborate with other developers to design and optimize code.
• Create flowcharts and user guides for new and existing programs.
• Document all programming tasks and procedures.
• Perform routine software maintenance.
• Deploy and maintain CI/CD pipelines.
• Develop and maintain data pipelines. This includes scaling the pipeline to accommodate anticipated volume and complexity.
• Collaborate with external clients and internal team members to meet product deadlines.

We're looking for someone who has:

• Experience with AWS Services(must)
•  A bachelor’s degree in computer science, Engineering, or related fields
•  4 - 8 years of experience in software development, computer engineering, or other related fields
•  Expert-level experience with Python and Node.JS
• Familiarity and comfort with REST APIs
•  A deadline and detail-oriented mindframe
•  Strong analytical and critical thinking skills
• Familiarity with DevOps tools and best practices
• Experience developing scalable data processing systems

Bonus points for someone with:

• Experience with IoT, ML, AI, or VR
• Amazon Web Services (AWS) certification(s) (preferred)
• Experience with microcomputers and microcontrollers
• Experience with the following DevOps services: AWS
• CodePipeline, CodeBuild or CodeCommit
• Experience with the following Data Engineering services: AWS Lake Formation, Glue, Redshift, EMR, or QuickSight.

Sr. Data Engineer (Data Warehouse-Snowflake)

Experience: 5+yrs

Location: Pune (Hybrid)

As a Senior Data engineer with Snowflake expertise you are a subject matter expert who is curious and an innovative thinker to mentor young professionals. You are a key person to convert Vision and Data Strategy for Data solutions and deliver them. With your knowledge you will help create data-driven thinking within the organization, not just within Data teams, but also in the wider stakeholder community.

Skills Preferred

• Advanced written, verbal, and analytic skills, and demonstrated ability to influence and facilitate sustained change. Ability to convey information clearly and concisely to all levels of staff and management about programs, services, best practices, strategies, and organizational mission and values.
• Proven ability to focus on priorities, strategies, and vision.
• Very Good understanding in Data Foundation initiatives, like Data Modelling, Data Quality Management, Data Governance, Data Maturity Assessments and Data Strategy in support of the key business stakeholders.
• Actively deliver the roll-out and embedding of Data Foundation initiatives in support of the key business programs advising on the technology and using leading market standard tools.
• Coordinate the change management process, incident management and problem management process.
• Ensure traceability of requirements from Data through testing and scope changes, to training and transition.
• Drive implementation efficiency and effectiveness across the pilots and future projects to minimize cost, increase speed of implementation and maximize value delivery

Knowledge Preferred

• Extensive knowledge and hands on experience with Snowflake and its different components like User/Group, Data Store/ Warehouse management, External Stage/table, working with semi structured data, Snowpipe etc.
• Implement and manage CI/CD for migrating and deploying codes to higher environments with Snowflake codes.
• Proven experience with Snowflake Access control and authentication, data security, data sharing, working with VS Code extension for snowflake, replication, and failover, optimizing SQL, analytical ability to troubleshoot and debug on development and production issues quickly is key for success in this role.
• Proven technology champion in working with relational, Data warehouses databases, query authoring (SQL) as well as working familiarity with a variety of databases. 
• Highly Experienced in building and optimizing complex queries. Good with manipulating, processing, and extracting value from large, disconnected datasets.
• Your experience in handling big data sets and big data technologies will be an asset.
• Proven champion with in-depth knowledge of any one of the scripting languages: Python, SQL, Pyspark.

Primary responsibilities

• You will be an asset in our team bringing deep technical skills and capabilities to become a key part of projects defining the data journey in our company, keen to engage, network and innovate in collaboration with company wide teams.
• Collaborate with the data and analytics team to develop and maintain a data model and data governance infrastructure using a range of different storage technologies that enables optimal data storage and sharing using advanced methods.
• Support the development of processes and standards for data mining, data modeling and data protection.
• Design and implement continuous process improvements for automating manual processes and optimizing data delivery.
• Assess and report on the unique data needs of key stakeholders and troubleshoot any data-related technical issues through to resolution.
• Work to improve data models that support business intelligence tools, improve data accessibility and foster data-driven decision making.
• Ensure traceability of requirements from Data through testing and scope changes, to training and transition.
• Manage and lead technical design and development activities for implementation of large-scale data solutions in Snowflake to support multiple use cases (transformation, reporting and analytics, data monetization, etc.).
• Translate advanced business data, integration and analytics problems into technical approaches that yield actionable recommendations, across multiple, diverse domains; communicate results and educate others through design and build of insightful presentations.
• Exhibit strong knowledge of the Snowflake ecosystem and can clearly articulate the value proposition of cloud modernization/transformation to a wide range of stakeholders.

Relevant work experience

Bachelors in a Science, Technology, Engineering, Mathematics or Computer Science discipline or equivalent with 7+ Years of experience in enterprise-wide data warehousing, governance, policies, procedures, and implementation.

Aptitude for working with data, interpreting results, business intelligence and analytic best practices.

Business understanding

Good knowledge and understanding of Consumer and industrial products sector and IoT. 

Good functional understanding of solutions supporting business processes.

Skill Must have

• Snowflake 5+ years
• Overall different Data warehousing techs 5+ years
• SQL 5+ years
• Data warehouse designing experience 3+ years
• Experience with cloud and on-prem hybrid models in data architecture
• Knowledge of Data Governance and strong understanding of data lineage and data quality
• Programming & Scripting: Python, Pyspark
• Database technologies such as Traditional RDBMS (MS SQL Server, Oracle, MySQL, PostgreSQL)

Nice to have

• Demonstrated experience in modern enterprise data integration platforms such as Informatica
• AWS cloud services: S3, Lambda, Glue and Kinesis and API Gateway, EC2, EMR, RDS, Redshift and Kinesis
• Good understanding of Data Architecture approaches
• Experience in designing and building streaming data ingestion, analysis and processing pipelines using Kafka, Kafka Streams, Spark Streaming, Stream sets and similar cloud native technologies.
• Experience with implementation of operations concerns for a data platform such as monitoring, security, and scalability
• Experience working in DevOps, Agile, Scrum, Continuous Delivery and/or Rapid Application Development environments
• Building mock and proof-of-concepts across different capabilities/tool sets exposure
• Experience working with structured, semi-structured, and unstructured data, extracting information, and identifying linkages across disparate data sets

Job title : Backend Engineer

Location : Remote

Job Description

• Responsibilities:
• Execute on the software development strategy to improve our dynamic highly distributed system
• Understand and implement software development/engineering lifecycle concepts to drive features from conception to delivery
• Collaborate closely with the product management, architects and dev-ops to achieve quality releases
• Work hand-in-hand with customer support, documentation and downstream teams to enable customer success
• Make appropriate trade-offs to optimize time-to-release while maintaining performance and scalability requirements
• Be able to clearly communicate goals and desired outcomes to internal project teams
• Interview, mentor and coach new team members

Skills :

Requirements:

• BS/MS in Computer Science/Engineering with 8 years or equivalent experience
• Be a self-starter, able to learn independently and adapt quickly
• Advanced-level of experience as hands-on Core Java Software Engineer in a distributed/cloud-based product
• Solid experience with Spring framework, Rest API, MongoDB, ElasticSearch, Kubernetes and Docker
• Cloud Experience (AWS, Google Cloud, Azure)
• Strong experience and knowledge with Micro services, distributed processing systems, and performance optimization
• Experience with Agile development process and embrace Agile methodologies
• Strong believer of automation test and strive for higher code coverage
• Can-do attitude on problem-solving, quality and ability to execute

Education

• BS/MS in Computer Science/Engineering with 5 years or equivalent experience

About Us:

Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.

Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.

Position Overview:

We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.

Key Skills:

• 5+ years of experience in an IT services / Software product company with B2B SAAS implementation. 
• Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
• Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
• In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
• Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
• Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
• Analytical and problem-solving skills to identify and address project risks and issues proactively.
• Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.

Key Responsibilities:

1. Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
2. Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
3. Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
4. Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
5. Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
6. Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
7. Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
8. Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
9. Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
10. Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.

Your role and responsibilities

• Integrating REST APIs in front-end application using React JS
• Implementing business logic in front-end application using javascript, should be able to handle complex JSON architecture.
• Should be able to manage states using Redux, Redux thunk/saga, Mobx.
• Should be comfortable in using both functional and class components in React.
• Should be able to create reusable components to make efficient applications. We hate code duplication.
• Must be familiar with popular React UI libraries like Material UI, Antd.
• Implement best practices and constantly learn new ways of keeping codebases up to date.
• Having knowledge in Typescript, GraphQL, NextJS, Socket.io is like a match made in heaven.

Criteria

• 2+ years of work experience with Javascript and React JS.
• Proficient understanding of code versioning tools, such as Git.
• Open-minded individual, open to learning new things
• A bit lazy is okay. Lazy people always find the quickest way to reach the solution. They write the most efficient code. We love that.
• You care about the design and user experience of an application. The choice of third-party libraries should be elegant.

The Impact you will create:

• To exceed sales and acquisition targets through proactive client communications.
• Prospecting and developing new business by spotting new opportunities to establish rapid growth within the market place.
• Drive the entire sales cycle from initial customer engagement to closed sales
• Following up new business opportunities and setting up meetings.
• Planning and preparing presentations.
• Communicating new product developments to prospective clients.
• Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis
• Provide forecasts on best case and most likely sales volumes over relevant time periods
• Spend a large amount of time visiting clients and attending networking events
• Collaborate with other appropriate internal teams and represent the customers to solve their business requirements.
• Be a contributor to the revenue numbers of the organization
• Work with various internal stakeholders and achieve team targets.

What we look for:

• 4-6 years of experience in Acquisition sales.
• Experience with enterprise software solutions and large, complex organizations.
• Should also exhibit analytical and database technology skills, which play an essential role in maintaining campaign management applications and generating marketing reports.
• Numbers should challenge you.
• Passion and conviction for building relationship.
• A competitive spirit.