
Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management

Similar jobs
Strong B2B Tech Sales profiles
Mandatory (Experience 1): Must have a minimum 5+ YOE in B2B SaaS / Enterprise Tech sales, preferably in ERP, CAD, or Factory Automation tools.
Mandatory (Experience 2): At least 3+ YOE selling ERP solutions or CAD Softwares.
Mandatory (Experience 3): Proven track record in offline / field sales and experience in selling complex solutions.
Mandatory (Tools): Proficient in CRM systems (HubSpot, Zoho, Salesforce, etc.) and lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.)
Mandatory (Company): Experience in B2B SaaS Product companies or IT/Tech Services companies.
Mandatory (Note 1) - Total experience should not be more than 7 Years.
Mandatory (Note 2) - Overall Expected CTC should not be more than 15L
Responsibilities:
Develop and maintain front-end applications using Razor View (MVC) in C#, JavaScript, jQuery, and React / Angular.
Design and implement robust backend services using C# focusing on Rest APIs and integrating third-party APIs.
Work with databases like Microsoft SQL, with a focus on gradually adopting NoSQL solutions.
Create and maintain reporting solutions using SSRS, Crystal Reports, and Power BI.
Design and manage ETL processes and data warehousing solutions using SSIS and SSAS.
Collaborate with cloud infrastructure teams to deploy and maintain solutions on Azure, AWS, and Private Cloud environments.
Ensure code quality and performance optimization through regular reviews and updates.
Work in an Agile environment, actively participating in sprints, code reviews, and team meetings.
Ideal Candidate
Proficiency in front-end technologies such as Razor View (MVC), JavaScript, jQuery, and React / Angular.
Strong backend development experience in C# using the Design First and Code First approaches.
Experience with RESTful API development and integration of third-party APIs.
Familiarity with Microsoft SQL and NoSQL databases.
Hands-on experience with reporting tools like SSRS, Crystal Reports, and Power BI.
Knowledge of ETL and data warehousing tools, particularly SSIS and SSAS.
Experience with cloud platforms like Azure, AWS, and Private Cloud.
Solid understanding of software development principles and practices.
Experience with Power BI or other BI tools for data visualization.
Knowledge of Python, Spark, or Databricks for advanced data processing
About the Role:
We are seeking a proactive and detail-oriented HR Executive with at least 1 year of experience in Human Resources. The ideal candidate will assist in managing day-to-day HR operations, recruitment, employee engagement, and compliance. This role is an excellent opportunity for an HR professional looking to strengthen their skills and grow within a dynamic organization.
Key Responsibilities:
- Assist in end-to-end recruitment: job postings, screening, scheduling interviews, and onboarding.
- Maintain employee records and HR databases accurately.
- Support payroll processing and attendance management.
- Ensure compliance with HR policies, labor laws, and company regulations.
- Coordinate employee engagement activities and events.
- Address basic employee queries related to HR policies and procedures.
- Prepare HR letters, contracts, and other documentation.
- Assist in performance management and appraisal processes.
- Collaborate with managers to meet staffing and HR operational needs.
Key Requirements:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Minimum 1 year of experience in HR functions (recruitment, onboarding, payroll, compliance, or employee relations).
- Basic knowledge of HR processes and labor laws.
- Strong communication and interpersonal skills.
- Proficient in MS Office (Word, Excel, PowerPoint).
- Ability to multitask, prioritize, and maintain confidentiality.
What We Offer:
- Exposure to diverse HR functions in a growing organization.
- Supportive work environment with opportunities to learn and grow.
- Competitive salary package.
ABOUT THE ROLE:
Job Description:
Overview:
We are in search of a seasoned Technical Lead with expertise in Micro services, Cloud Infrastructure,
API Integrations, Networking, Python, Database technologies, and strong proficiency in DevOps
practices. The ideal candidate will have a minimum of 5+ years of experience, showcasing a
comprehensive skill set and a track record of successful project delivery. This role requires
proficiency in cloud services, a deep understanding of DevOps principles, and experience with
database management. Additionally, cloud migration experience is considered a valuable asset.
Key Responsibilities:
• Technical Leadership:
• Lead and inspire a cross-functional team, providing technical guidance and
support.
• Ensure the successful implementation of technical solutions aligned with project goals and timelines.
• Microservices Architecture:
• Design and implement scalable and modular micro-services architecture.
• Enforce best practices in micro-services development, deployment, and
monitoring.
• Cloud Infrastructure and DevOps:
• Architect, deploy, and manage cloud infrastructure on platforms such as AWS, Azure, or Google Cloud.
• Demonstrate strong DevOps practices to streamline development, testing, and deployment processes.
• API Integrations:
• Develop and integrate APIs for seamless communication between system components.
• Prioritize security and reliability in API integrations.
• Networking:
• Design and implement network solutions for distributed systems.
• Troubleshoot and optimise network performance.
• Programming Skills:
• Proficiency in Python for backend development. Django or flask framework.
• Collaborate with the development team to ensure code quality and
adherence to best practices.
• Database Management:
• Design and optimise database schemas for performance and scalability.
• Experience with both SQL and NoSQL databases.
Mandatory Skills:
• Cloud services expertise any one (AWS, Azure, Google Cloud).
• Strong understanding and application of DevOps principles.
• Database management experience.
Preferred Skills:
• Cloud migration experience.
• Certification in relevant cloud platforms.
• Familiarity with containerisation, CI/CD and orchestration tools (Docker, Jenkins,
Kubernetes).
Qualifications:
• Bachelor's or higher degree in Computer Science, Engineering, or a related field.
• Minimum of 5+ years of experience in a technical leadership role.
• Proven expertise in micro-services architecture, cloud infrastructure, API
integrations, networking, Python, and database technologies.
ABOUT THE COMPANY:
FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual
credit facilities. The solution provides a 100% digital and paperless quick, transparent and secure
way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment
options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build
the best possible Financial Tech products that make the world a better place.
WHAT HAPPENS NEXT?
If selected for an interview, you will hear directly from someone from the HR department, usually
within a week of the closing date.
We are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.
As discussed, Please find the Job Description for the position of Salesforce Project Manager.
JD for Salesforce Tech Lead
Exp level: 7+ yrs.
Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur
NP: Immediate to 15 days
Skills :
Salesforce developer, LWC, Rest API, Lead experience
They have partnered with 200+ MNCs for training of their working professionals and also for their alumni placement. They have partnered with 60+ universities and autonomous colleges to upskill students via university programs integrated with skill-based offerings
What you will do:
- Working alongside client servicing team, and responsible for clear understanding of client requirements, and aligning the right fit candidate with the role, and providing best possible solutions based on availability of talent pool
- Suggesting additional upskilling based on client role requirement and ensuring the candidates are completely role ready and onboarded seamlessly
- Working on collaboration with training head and trainers to understand the skill levels of each Fellow, attending client meetings to understand client specific needs, nominating Fellows as per job role-skill alignment and also providing recommendations for upskilling needs and ensuring Fellows complete the upskilling program satisfactorily
- Continuously monitoring and improving the Fellows’ performance pre-and post-deployment, as well as analyzing client feedback, upskilling needs, retention and billability
Desired Candidate Profile
What you need to have:- Client facing and client management skills
- Awareness of job role skill and capability requirement for data engineer or similar technical job role, experience in performance management and employment relations
- Strong coaching and mentoring capabilities
- High data-driven and process oriented mindset
- Strong interpersonal and communication skills
- Excellent relationship building skills
- Ability to influence and persuade and manage difficult conversations
- High levels of confidentiality
- Managing a KPI driven approach
- Minimum of 3 years experience working with a startup or financial institution.
- Should build a process from scratch
- hire a team when required
VOIP Developer
- Knowledge on PSTN lines
- Good understanding of TCP/IP protocol stack and practical knowledge of LAN / WAN
- Good knowledge of value-added features such as Voicemail, ACD, IVRS, CTI, etc
- Familiarity with SIP / SDP protocol / Softphones
- Familiarity with OpenSIPS, Kamalio
- Familiarity with Freeswitch
- Familiarity with MySQL
- Knowledge of Linux / server administration
- Familiarity with C language
- Firewall, Security
- Knowledge of WebRTC
- Standard features of Enterprise Communication Servers (PBXs)
- Problem Troubleshooting and debugging techniques (both Hardware and Software)
- Contact potential or existing customers to inform them about a product or service
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.








