Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
Subodh Popalwar
Software Engineer, Memorres
Similar jobs
Android Development
Kotlin
JavaYears of Experience:3-7 Years
Notice:Immediate joiners
What are we looking for?
- BTech, MTech in Computer Science or a related technical discipline (or equivalent). Or high technical acumen and rich technical experience.
- Experience of 3-7 years building Android Applications.
- Strong expertise on building consumer-facing Android Apps with either Java or Kotlin, with strong programming constructs.
- Worked on building two or more Android apps
- Experience of managing E2E life cycle of Android Apps including play store deployments and post-deployment support.
- Experience of working with ReactNative would be a plus.
- The ability to independently lead problem-solving and build elegant, maintainable solutions to complex problems.
- Experience mentoring junior engineers
- Prior experience in working with Agile software methodologies ( Scrum, Kanban), TDD and Continuous
Intégration(CI/CD) a plus.
- Track record of building and delivering mission critical, 24x7 production software systems
● Analyzing market and sales information
● Identification of prospective clients.
● Preparing a go to marketing strategy on digital, social media and print media
● Set up a Brand identification strategy and execution plan
● Research competitive products by identifying and evaluating product characteristics,
market share, pricing, and maintaining research databases.
● Tracks product line sales and costs by analyzing data and reviewing the competitors
reach
● Supports sales staff by pre sales tasks, providing sales data, market trends, forecasts,
account analysis, new product information; relaying customer services requests
● Follow up with Clients through the CEO's contacts
● Website maintenance and press releases
● Marketing collateral – creation and maintenance and presentations
● E – campaign coordination
● Setting up tracking systems for marketing campaigns and online activities
● Reporting to management on marketing and sales activities
Requirements
● Strong analytical, organizational, and creative thinking skills.
● Excellent communication, interpersonal, and customer service skills.
● 8- 16 years of experience in Sales and Marketing
● Demonstrate excellent leadership skills.
● Ability to work under pressure.
● Ability to work independently as well as in a team environment.
● Good negotiation and sales skills
About Ace Online
ACE Online is the digital education initiative by ACE Engineering Academy, which is India’s leading test preparation platform for competitive examinations. At ACE Online, we are on a mission to help every student achieve their desired learning outcome through recognition, empathy, perseverance, and trust.
Thousands of our students have secured Top 10, Top 100 & Top 1000 Ranks in some of India’s toughest engineering competitive examinations consistently since our inception in 1995.
Our digital platform today boasts more than 1 lakh+ paid learners streaming 400+TB of learning content and attempting 2.6 million+ mock tests since our launch in 2019.
Having completed our zero-to-one journey, we now invite you to join our mission of scaling our product.
Role Title - HR Manager
Total Experience - 5-9 years
Relevant Experience - 5+ Years
Role Summary -
We are looking for an HR Manager to support and Lead the HR Department in various aspects of HR functions . As an HR Manager, your primary responsibility is to support the human resources department in various aspects of HR functions. You will play a crucial role in managing employee relations, recruitment, Training and development , performance management, and other HR-related activities. You will work closely with team members to ensure the effective implementation of HR policies and procedures.
Responsibilities:
- Recruitment and Selection: Assist in sourcing, screening, and interviewing candidates for various positions. Coordinate with hiring managers and external recruitment agencies, if required. Conduct reference checks and issue employment contracts.
- Onboarding and Orientation: Facilitate the onboarding process for new hires, including conducting orientation sessions, explaining company policies, and completing necessary paperwork. Ensure a smooth transition for new employees into their roles.
- Employee Relations: Maintain positive employee relations by addressing employee concerns, providing guidance on HR policies, and promoting a healthy work environment. Mediate conflicts and facilitate resolutions.
- Performance Management: Support the performance management process by assisting in the implementation of performance appraisal systems, tracking performance evaluations, and providing feedback to employees and managers.
- HR Administration: Maintain accurate employee records, update HR databases, and generate HR reports as required. Manage employee documentation, such as contracts, leave records, and attendance.
- Training and Development: Assist in identifying training needs and coordinating employee training programs. Collaborate with internal trainers or external vendors to ensure the successful delivery of training sessions.
- Compliance and Policies: Stay up-to-date with employment laws and regulations to ensure HR practices are compliant. Help develop and update HR policies and procedures to align with legal requirements and best practices.
- Benefits Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and leave management. Respond to employee inquiries regarding benefits and assist in resolving issues.
Qualifications and Skills:
- Bachelor's degree in Human Resources Management, Business Administration, or a related field.
- Proven 5-9 years of experience in an HR role.
- Good Experience in nontech recruitment.
- Knowledge of HR practices, policies, and employment laws.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficient in HRIS software and MS Office Suite (Word, Excel, PowerPoint).
- Attention to detail and ability to maintain confidentiality.
- Problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- Experience in Faculty hiring will be an add on .
A candidate with 2 to 6 years of relevant experience in Snowflakes Data Cloud.
Mandatory Skills:
• Excellent knowledge in Snowflakes Data Cloud.
• Excellent knowledge in SQL
• Good knowledge in ETL
• Must have working knowledge of Azure Data Factory
• Must have general awareness of Azure Cloud
• Must be aware of optimization techniques in Data retrieval and Data loading.
Java
React.jsThe key skills and expertise needed are:
1. eCommerce/Retail experience can be optional but needs to have experience with any high volume customer facing web/mobile site
2. Web Development, Front End Development, AND In the browser performance profiling
3. Java, Spring Boot, React, Node, Redux, Webpack, Microservices, AND experience with AWS technologies to make the overall application stack more resilient
4. Performance Profiling of web/mobile experiences and experience with working in CICD environment
5. Experience working with Web based and mobile ecommerce sites or similar public facing websites with high customer volume
6. Needs to be able to work at the code level doing performance profile to evaluate how the website and associated digital platform is built to find performance improvement opportunities
• Work closely with the Recruiting leads and hiring managers.
• Procure people for different IT Requirements.
• Use niche platforms related to IT, to source potential candidates.
• Personally, conduct interviews, document the same, and report as the need arises.
• In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
• Keeping abreast of industry trends.
.NET
C#
Responsible for developing software and Deliverables using cutting-edge technologies. Interact with cross-functional teams and develop software applications as per client specifications. Dot Net Engineer is responsible for designing, developing, and configuring software systems to meet requirements and is accountable for the delivery of end-to-end systems from analysis, design, implementation, and quality assurance to delivery. Responsible for delivering in an Agile manner and following all the software development processes.
JavascriptReact.js
HTML/CSS
jQuery● Determining the structure and design of web pages.
● Ensuring user experience determines design choices.
● Developing features to enhance the user experience.
● Striking a balance between functional and aesthetic design.
● Ensuring web design is optimized for smartphones.
● Building reusable code for future use.
● Optimizing web pages for maximum speed and scalability.
● Utilizing a variety of markup languages to write web pages.
● Maintaining brand consistency throughout the design.
**Front End Developer Requirements:**
● Degree in Computer Science or related field.
● Understanding of key design principles.
● Proficiency with HTML, CSS, JavaScript, Reactjs and jQuery.
● Understanding of server-side CSS.
● Experience with graphic design applications such as Adobe Illustrator.
● Experience with responsive and adaptive design.
● Understanding of SEO principles.
● Good problem-solving skills.
● Excellent verbal communication skills.
● Good interpersonal skills.
• Low investment.
• Entry for One Year VISA in Singapore.
• Openings in TWP Pass.
• Earn $800-$1200 & above (Rs. 40,000 - 60,000 & above).
• International career training for 1st 6 months at Singapore.
• No entrance exam/IELTS.
• Free counseling.
• Payment after VISA.
• Visa processing within 2-3 weeks.
• Transparent VISA Processing.
• Gateway to Australia.
• Arrear Candidates, Gaps are also acceptable.
• Fresher’s/Experienced can also apply.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres