Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
Similar jobs
Job Overview:
Python Lead responsibilities include developing and maintaining AI pipelines, including data preprocessing, feature extraction, model training, and evaluation.
Responsibilities:
- Designing, developing, and implementing generative AI models and algorithms utilizing state-of-the-art techniques such as GPT, VAE, and GANs.
- Conducting research to stay up-to-date with the latest advancements in generative AI, machine learning, and deep learning techniques and identify opportunities to integrate them into our products and services.
- 7+ years of Experience in creating rest api using popular python web frameworks like Django, flask or fastapi.
- Knowledge of databases like postgres, elastic, mongo etc.
- Knowledge of working with external integrations like redis, kafka, s3, ec2 etc.
- Some experience in ML integrations will be a plus.
Requirements:
- Work experience as a Python Developer
- Team spirit
- Good problem-solving skills
- Proficient in Python and have experience with machine learning libraries and frameworks such as TensorFlow, PyTorch, or Keras.
- strong knowledge of data structures, algorithms, and software engineering principles
- Nice to have experience with natural language processing (NLP) techniques and tools, such as SpaCy, NLTK, or Hugging Face
Key Requirements:
· Providing technical support to sales team and ensure their success
· Should be able to prepare the technical BOM, RFPs/ RFQs depending on the exact need of the customer
· Be comfortable engaging at all levels within customers and OEM organizations
· Translate customer requirements and IT strategies into deliverable solutions and transformation plan
· Architect solutions to meet the unique requirements of Shro emerging customers and deliver proof of concepts (POCs) and pilot implementations for HCI, Storage Solution, Backup solutions, and virtualization solutions portfolio
· Learn new technologies and apply these concepts to customer needs
· Define value propositions, positioning and differentiation to competitor’s solutions in addressing customer pain points.
· Define and drive a programmatic pre-sales consulting engagement approach into target accounts and territories.
· Complete the technical requirement for request for information (RFI) and request for proposal (RFP)
· Support and develop existing customer and partner relationships and skills
· Excellent communication and presentation skills over phone, email, webcast, video and public conference.
· Should have extreme passion for Technology
· Should be a quick learner & should have the ability to adapt new technical skills
Experience & Technical Skills
· More than 5 years’ experience in pre-sales capacity, consultant role with customer focus, or equivalent experience
· Excellent communication and presentation skills over phone, email, webcast, video and public conference
· Strong technical knowledge in HPE HCI Solution, Virtualization Technologies VMware, Hyper-V, Strong technical knowledge in Storage Management System of HPE, NetAPP,
· Experience with Backup Technology Tape Based & Disk Based solutions
· Experience with designing Backup Application Software like Veritas, Symantec, Commvault
· Hands-On experience of Hypervisors like VMware & HyperV. Backup tools like Veritas & CommVault;
· Hands on experience of HPE Server & Storage product line.
· Experience of configuration tool like HPE OCA tool
Technical Certification
· HPE Server Storage ASE, MASE Certification
· VMware Certified Professional
· Certifications – in Virtualization, Backup solution, Servers & Storage Consolidation
About Springworks
At Springworks, we're on a mission to revolutionize the world of People Operations. With our innovative tools and products, we've already empowered over 500,000+ employees across 15,000+ organizations and 60+ countries in just a few short years.
But what sets us apart? Let us introduce you to our exciting product stack:
- SpringVerify: Our B2B background verification platform
- EngageWith: Spark vibrant cultures! Our recognition platform adds magic to work.
- Trivia: Fun remote team-building! Real-time games for strong bonds.
- SpringRole: Future-proof profiles! Blockchain-backed skill showcase.
- Albus: AI-powered workplace search and knowledge bot for companies
Join us at Springworks and be part of the remote work revolution. Get ready to work, play, and thrive in an environment that's anything but ordinary!
Role Overview
This role is for our Albus team. As a SDE 2 at Springworks, you will be responsible for designing, developing, and maintaining robust, scalable, and efficient web applications. You will work closely with cross-functional teams, turning innovative ideas into tangible, user-friendly products. The ideal candidate has a strong foundation in both front-end and back-end technologies, with a focus on Python, Node.js and ReactJS. Experience in Artificial Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) will be a significant advantage.
Responsibilities:
- Collaborate with product management and design teams to understand user requirements and translate them into technical specifications.
- Develop and maintain server-side logic using Node.js and Python.
- Design and implement user interfaces using React.js with focus on user experience.
- Build reusable and efficient code for future use.
- Implement security and data protection measures.
- Collaborate with other team members and stakeholders to ensure seamless integration of front-end and back-end components.
- Troubleshoot and debug complex issues, identifying root causes and implementing effective solutions.
- Stay up-to-date with the latest industry trends, technologies, and best practices to drive innovation within the team.
- Participate in architectural discussions and contribute to technical decision-making processes.
Goals (not limited to):
1 month into the job:
- Become familiar with the company's products, codebase, development tools, and coding standards. Aim to understand the existing architecture and code structure.
- Ensure that your development environment is fully set up and configured, and you are comfortable with the team's workflow and tools.
- Start contributing to the development process by taking on smaller tasks or bug fixes. Ensure that your code is well-documented and follows the team's coding conventions.
- Begin collaborating effectively with team members, attending daily stand-up meetings, and actively participating in discussions and code reviews.
- Understand the company's culture, values, and long-term vision to align your work with the company's goals.
3 months into the job:
- Be able to independently design, develop, and deliver small to medium-sized features or improvements to the product.
- Demonstrate consistent improvement in writing clean, efficient, and maintainable code. Receive positive feedback on code reviews.
- Continue to actively participate in team meetings, offer suggestions for process improvements, and collaborate effectively with colleagues.
- Start assisting junior team members or interns by sharing knowledge and providing mentorship.
- Seek feedback from colleagues and managers to identify areas for improvement and implement necessary changes.
6 months into the job:
- Take ownership of significant features or projects, from conception to deployment, demonstrating leadership in technical decision-making.
- Identify areas of the codebase that can benefit from refactoring or performance optimizations and work on these improvements.
- Propose and implement process improvements that enhance the team's efficiency and productivity.
- Continue to expand your technical skill set, potentially by exploring new technologies or frameworks that align with the company's needs.
- Strengthen your collaboration with other departments, such as product management or design, to ensure alignment between development and business objectives.
Requirements
- Minimum 4 years of experience working with Python along with machine learning frameworks and NLP technologies.
- Strong understanding of micro-services, messaging systems like SQS.
- Experience in designing and maintaining nosql databases (MongoDB)
- Familiarity with RESTful API design and implementation.
- Knowledge of version control systems (e.g., Git).
- Ability to work collaboratively in a team environment.
- Excellent problem-solving and communication skills, and a passion for learning. Essentially having a builder mindset is a plus.
- Proven ability to work on multiple projects simultaneously.
Nice to Have:
- Experience with containerization (e.g., Docker, Kubernetes).
- Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
- Knowledge of agile development methodologies.
- Contributions to open-source projects or a strong GitHub profile.
- Previous experience of working in a startup or fast paced environment.
- Strong understanding of front-end technologies such as HTML, CSS, and JavaScript.
About Company / Benefits
- Work from anywhere effortlessly with our remote setup perk: Rs. 50,000 for furniture and headphones, plus an annual addition of Rs. 5,000.
- We care about your well-being! Our health scheme covers not only your physical health but also your mental and social well-being. We've got you covered from head to toe!
- Say hello to endless possibilities with our learning and growth opportunities. We're here to fuel your curiosity and help you reach new heights.
- Take a breather and enjoy 30 annual paid leave days. It's time to relax, recharge, and make the most of your time off.
- Let's celebrate! We love company outings and celebrations that bring the team together for unforgettable moments and good vibes.
- We'll reimburse your workation trips, turning your travel dreams into reality.
- We've got your lifestyle covered. Treat yourself with our lifestyle allowance, which can be used for food, OTT, health/fitness, and more. Plus, we'll reimburse your internet expenses so you can stay connected wherever you go!
Join our remote team and experience the freedom and flexibility of asynchronous communication. Apply now!
Know more about Springworks:
- Life at Springworks: https://www.springworks.in/blog/category/life-at-springworks/
- Glassdoor Reviews: https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
- More about Asynchronous Communication: https://www.springworks.in/blog/asynchronous-communication-remote-work/
Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets
Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities
Navtech (Navaratan Technologies)
Hyderabad, India
React Native Developer:
Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune.
We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.
Navtech is looking for a React Native Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.
As a React Native Developer, interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you.
Working as a React Native Developer at Navtech, you will:
- Perform all phases of software engineering including requirements analysis, application design, architecture design, code development and testing.
- Build pixel-perfect, buttery smooth UIs across platforms.
- Leverage native APIs for deep integrations with both platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Participate in an Agile/Scrum methodology to deliver high-quality software releases every 2 weeks through Sprints.
- Review code and provide feedback related to best practices and improving performance.
- Troubleshoot production support issues post-deployment and come up with solutions as required.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Who Are We Looking For Exactly?
- A React Native developer with 1+yrs of experience with expertise on multiple phases of a project lifecycle from concept development to solutions design, implementation, optimization and support.
- Good Experience with React JS, React Native, JavaScript including DOM Manipulation and JavaScript object model.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Good understanding of Object-oriented programming.
- Ability to write well-documented, clean Javascript code.
- Rock solid at working with third-party dependencies and debugging dependency conflicts.
- Familiarity with native build tools, like XCode, Gradle, Android Studio or IntelliJ.
- Understanding of REST APIs, the document request model, and offline storage.
- Experience with Native Mobile app releases on App store and google play store. (A plus)
- Experience with cloud technologies like AWS is also a plus.
- Must have excellent communication and interpersonal skills.
- Ability to operate in a systematic and logical manner.
- Should have a Master’s Degree /Bachelors (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in English medium.
Why Navtech?
- Performance review and Appraisal Twice a year.
- Competitive pay package with additional bonus & benefits.
- Work with US, UK & Europe based industry renowned clients for exponential technical growth.
- Medical Insurance cover for self & family.
- Work with a culturally diverse team from different geographies.
About First Principles
We are a Tech Holding Company and our portfolio companies generate millions in revenue. What is unique about FirstPrinciples is that most of our companies remain controlled and majority owned by First Principles and its team members rather than by external investors. We are proud that our product engineering team builds world class products from India. https://firstprinciples.io/">https://firstprinciples.io/
About this Role
As we scale and build our organisation, we would like to add an individual to our core Technical Leadership who can scale our key products and projects and help us build and foster relationships with Enterprise clients.
We are looking for an experienced Technology Leader to join our fast growing organisation to help us with driving Technical Strategy, Approach and oversee the Implementation for internal and external products. You should be someone who loves Engineering, have amazing debugging skills and slay problems with technology.
In this role, you will undertake Technical / Solution Architecture and should also be able to help team with Engineering and coding wherever required. That includes, working along with the team, writing code, doing R&D or POCs, ensuring we follow modern industry standards and building beautiful high performing Software and Applications and thus delivering a better solution and product. You will also help FP build strong relationships with clients and technical leadership on the client side.
You would be required to have a minimum of 10+ years of experience with a mix of Engineering, DevOps, Infrastructure, Cyber - Network Security, Enterprise Application Maintenance, Database Management along with Project, Client and People Management skills which are necessary to lead the team and be their voice. You should be a leader and not just a manager who loves delegating things to the off-shore team, but rather someone who would not hesitate to take over Git-Pull and start writing code and show ‘here is how it’s done’ and amaze everyone with your expertise! :-)
Because this is a Senior role, you would also be involved working with the Product/Project Manager and will be responsible for the delivery and output.
Tech Stack [High-Level]: We are JavaScript focused i.e. we work in ReactJS, NodeJS, AngularJS, TypeForm, TypeScript, Redis. On the server side, we work with AWS/GCP/DO. Database: MySQL, PostgreS and MongoDb. API: REST and GraphQL API. We also have a strong DevOps stack - including Kubernetes(K8), Dockers and CI/CD automation.
Interview Process:
- 60 min Discovery Call
- 15 mins introduction and what you bring to the table (We love people who say, “We build the damn table”)
- 15 min understanding your experience and background
- 15 min on why you want to join our team and your expectations, future plans
- 15 min Q&A
- 60-90 min Technical Interview (May be more than 1)
- Technical Call
- 45-60 min Final Call
- 15 min discussion on results
- 15 min CTC expectations / negotiations
- 15 min closure
- 15 min buffer
Short URL https://rb.gy/600h4r">https://rb.gy/600h4r
Required Experience and Skills:
- Hands-on experience in ReactJS 6.x+, HTML5, CSS, Bootstrap, Node js
- 1+ years of experience in cross-browser compatible responsive web application development using React.
- Good knowledge about Reactive programming using RxJS and Redux.
- Knowledge and use of Restful web services, Gulp / Grunt.
- Experience working with debugging/testing tools like Firebug Lite, Chrome or Safari web inspectors.
- Version Control – GIT
- Servers / Application frameworks – Apache / Nginx / ExpressJS
- Selecting and deploying appropriate CI/CD tools
- Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
Responsibilities:
- Ability to translate Wireframes and PSD to high quality designs and functional web apps using HTML5, ReactJS, Node.js, and Mongo
- Develop interactive, user-friendly applications using the ReactJS
- Binding of UI elements to JavaScript object models
- Creating RESTful services with Node.js
- Architect scalable web architectures
- Developing for Back-end Web Applications using NodeJS and Express
- Creating servers and databases for functionality
- API design, creation and integrations
- Staying abreast of developments in web applications, app development and programming languages
- Effective communication with different stakeholders.
At BigRadar we automated consumer interactions using Chatbots. You'll be working in the backend to create services to make it happens. Obviously, we're looking for self-driven individuals who're proud of their code and do care about no more spaces.
Requirements:
- At least 3 years experience.
- Writing HTML, CSS, and JavaScript.
- Expertise in front end framework like Angular (preferred) or React.
- Expertise in back-end programming language JavaScript, TypeScript, NodeJs.
- Working with RDBMS such as Postgres or MySQL.
- Experience implementing testing platforms and unit tests.
- Proficiency with Git.
- Appreciation for clean and well-documented code.
- Understanding of microservices and distributed systems.
- Experience working with AWS infrastructure.
- Docker or Kubernetes.
- Message queues such as Kafka.
- CI/ CD tools such as Jenkins.
BigRadar is an early-stage SaaS company which delivers great customer satisfaction. Our monthly Monthly revenue rate is increasing rapidly which create great career opportunities for people working with us.
Since, our primary customer base in London, UK. We will soon launch our office there!