Quality Analyst

We are seeking a motivated Data Analyst to support business operations by analyzing data, preparing reports, and delivering meaningful insights. The ideal candidate should be comfortable working with data, identifying patterns, and presenting findings in a clear and actionable way.

Key Responsibilities:

• Collect, clean, and organize data from internal and external sources
• Analyze large datasets to identify trends, patterns, and opportunities
• Prepare regular and ad-hoc reports for business stakeholders
• Create dashboards and visualizations using tools like Power BI or Tableau
• Work closely with cross-functional teams to understand data requirements
• Ensure data accuracy, consistency, and quality across reports
• Document data processes and analysis methods

Title: CSE/TSE - Customer Support Executive/Technical Support Executive

Location: Jaipur

Experience: Fresher/Experience

Notice period: Immediate

Domain: BPO

Work Model: Work from Office

Age Limit: 18 Years to 36 Years

Job Roles & Responsibilities:

To escalate the queries of the client via Call, Phone Chat, Mail.

Resolve the customer issue for International Client.

To provide the best resolution to the Client.

Maintain a better relationship with the Client.

Meet the client’s requirements and provide them satisfaction with the best resolution of their queries.

Job Requirements:

Qualification: 12th pass/ Graduate/ Post Graduate.

Good Communication Skills (Verbal & Written) - Most Important.

Basic Computer Knowledge.

Flexible (24/7) environment (rotational shifts).

Working hours: 9.5 hours.

5.5 Days Working.

Salary Range:

Undergradyate: 18K – 22K (Depends on the interview and Qualification – Voice, Chat, Email support)

Graduate: 23K – 32K (Depends on the interview and Qualification – Voice, Chat, Email support)

Benefits:

10k Relocation Bonus + 14 Days Hotel Accommodation.

• Develop advanced and secure applications for Android phones and tablets
• Continuously discover, evaluate and implement new technologies, libraries for application to improve the functionality
• Keep eye on new technologies to maximize development efficiency
  Unit-test based coding for modular coding, reusability;
• Writing readable code; Maintain technical documentation
• Bug fixes and improving performance of existing applications
• Work on new ideas for products, it’s prototypes and estimates
• Collaborate on projects with a closely knit team

Hello,

Greetings for the day !!!

Tridat Technologies is hiring “C4C Consultant" for one of the France based world class & most renowned manufacturing organisation based @ Mumbai!!!

BRIEF DESCRIPTION OF PROJECT:

We are aiming at reinforcing our CRM Competency Center for IDS Global CRM Projects.

This strategy is based on the following points:

** Support on the Echancement and Evolutions for IDS Global CRM projects For example CMA, PPL, WEASY

** Solution is based on Salesforce software

** Creation of an internal Competency Center to Manage Support and Projects

JOB RESPONSIBILITIES:

SAP Cloud for Customer (C4C) consultant experience should be at least 5 years - Experience with SAP C4C Sales and Service processes.

- Excellent understanding of Business flow & expertise in requirement gathering from business department.

- Experience with C4C business configuration

- Excellent knowledge about Layouts, Language Adaptations, Code list restrictions and other Administrator activities.

- Configuration of C4C solution using OData, KUT, Workflows, MDR

- Experience with C4C Data Migration and Mass Data Maintenance

- Develop and maintain extension and CD fields with translations

- Experience working with data tools to import and update data in C4C system

- Employee and Service Agent Management

- Familiar with Integration between C4C and SAP ERP On-Premise using HCI

- Technical Support to Sales User department

- SAP ERP and IDOC experience will be helpful

EXPERIENCE: 5+ years

SKILL LEVEL REQUIRED: Medium

SERVICE WINDOW: 10am to 7pm (Mon to Fri)

WORK MODE: Work from office

LOCATION: Mumbai

• Manage different versions of complicate code and distribute them to different teams in the organization utilizing TFS.
• Develop an ASP.Net application to input and manage a production schedule, production statistical analysis and trend reporting.
• Create routines for importing data utilizing XML, CSV and comma delimitate files.
• Filter and cleanse OLTP data with complex store procedures and SSIS packages in the staging area.
• Develop a dimensional database and OLAP cube using SSAS for analysis, maintenance and good customer service.
• Involve in development and implementation of SSIS, SSRS and SSAS application solutions for various business units across the organization.
• Extract the data from XML and load it to dimensional model.
• Maintain SQL scripts, indexes, complex queries for data analysis and extraction.
• Create advanced reports like dashboard and scoreboard using SharePoint and power pivot for better presentation of data.
• Create cubes in SSAS reports which require complex calculations such as calculation of the premium for a particular policy.
• Create SharePoint sub sites, lists, libraries, folders and apply site permissions according to the given requirement.
• Work with business analysts, subject matter experts, and other team members to determine data extraction and transformation requirements.
• Develop T-SQL functions and store procedures to support complex business requirements.
• Create and configure an OLTP replication database for disaster recovery purpose.
• Designed/Implemented/Maintain OLAP servers and processes to replicate production data to the server.

Location: Chennai

Job Type: Permanent
Experience: 4+ Years

Job Description

• Develop and implement test plans and procedures using the testing tools
• Hands on Experience with web application testing.
• Experience with test automation for web using tools such as Selenium using Ruby/Java
• Good knowledge of working with PostgreSQL
• Good knowledge of writing test cases in Zephyr scale (JIRA)
• Good knowledge using Postman API
• Good knowledge of GitHub
• Knowledge in Cucumber with Ruby is added advantage
• Should have worked with Agile technology

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

Role and Responsibilities

1. Ensures correct adaptation of Agile practices at the team level.
2. Coaches the Product Manager on Product Backlog management.
3. Leads the team to remove impediments to reach the sprint goal.
4. Organizes the agile rituals and ceremonies, and makes sure that it is applied correctly within the team. If necessary, facilitates these rituals.
5. Guides the team in organizing motivational and inclusive events.
6. Supports onboarding of the new people who joined the team.
7. Guides the team for continuous improvement (Kaizen).
8. Responsible for the correct flow of the team’s processes and workflow.
9. Helps the team visualize its performance, impediments, and processes.
   
   Requirements

1. BTech or MTech degree in engineering or relevant fields
2. Having deep knowledge in the Agile mindset.
3. Experience in working and applying Agile for a minimum of 2 years in a software development team is required (Scrum Master role is preferred).
4. Confidence in working with multiple Agile teams.
5. Strong communication, interpersonal and mentoring skills.
6. Excellent analytical thinking, problem-solving, and facilitation skills.
7. Excellent command of written and spoken English.
8. Certification of the following is a plus: PSM, PSPO, PSK, PAL, PMI-ACP, etc.
   
   Who You Are

1. Passionate about technology, processes, and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative to help the teams achieve their goals regardless of boundaries, and works well in a team.