Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
RustJob Title : Rust Tech Lead/Senior Rust Developer
Experience : 5+ Years
Relevant Experience in Rust : 3+ Years
Location : Gurugram
Employment Type : Full-Time
Role Summary :
- We are looking for a Rust Tech Lead/Senior Rust Developer with 5+ Years of software development experience, including 3 to 4 Years of expertise in Rust.
- In this role, you will lead a team of developers, guide technical decisions, and ensure the development of robust Rust applications.
Key Responsibilities :
- Lead and mentor a team of Rust developers.
- Develop and maintain high-quality Rust code.
- Collaborate with cross-functional teams to ensure software stability.
- Troubleshoot and resolve issues in Rust applications.
Qualifications :
- 5+ Years in Software Development.
- 3 to 4 Years of professional Rust experience.
- Strong problem-solving skills and experience in team leadership.
Preferred Skills :
- Systems programming and concurrent programming experience.
- Familiarity with Git and other version control systems.
Join Our Team: Senior US Accountant Roles in Coimbatore & Remote Opportunities
Are you an experienced accountant seeking dynamic roles in US accounting? We offer senior-level positions and remote opportunities in Coimbatore, tailored for professionals passionate about client advisory, financial management, and team leadership. Join a global team dedicated to excellence in accounting services.
Roles and Responsibilities:
- Provide guidance and support to staff members involved in accounting and bookkeeping tasks.
- Coordinate with clients to set up and customize QuickBooks according to their specific needs and industry requirements.
- A high level of experience with Microsoft Office, Shared Drives, and other soft tool packages.
- Oversee and manage financial data entry, reconciliation, and reporting in QuickBooks for multiple clients.
- Provide comprehensive accounting and financial advisory services to clients, leveraging QuickBooks expertise.
- Prepare and analyze financial statements, and other financial reports.
- Demonstrate initiative, vision, creativity, and independent thinking
- Identify and resolve potential and/or existing problems with appropriate research and consulting the US engagement team, if necessary.
- Will act as a liaison between US offices and the India team
- Manage multiple clients/projects at any given time
- Work closely with management and alert them of any issues, constraints, challenges, etc. that may arise during work
- Willing to travel overseas to cater to the business needs of the company
Skills and Requirements:
- Manage the smooth onboarding for our newly hired clients.
- Handling client escalations and supporting the team with verbal and written client communications.
- Minimum 4-6 years of relevant experience in Client handling
- Ability to manage and prioritize multiple tasks
- To create a positive work atmosphere, provide team members with training and coaching.
- Manage and supervise human availability by day-to-day operations demands.
- Hold one-on-one meetings with each team member once a month to discuss their workflow.
- Attending client and management meetings
- Excellent written and oral communication skills
Software:
QuickBooks
Job Location:
Coimbatore
Job Type:
Full-time (Night Shifts Only)
Education:
Bachelor's (Preferred)
Ready to Advance Your Career?
If you’re a proactive accountant with QuickBooks mastery and a passion for client success, we want to hear from you.
Python1. Bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.
2. Ability to search, extract, transform and load data from various databases, cleanse and refine data until it is fit-for-purpose
3. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met
4. Prioritization of issues to meet deadlines while ensuring high-quality delivery
5. Ability to pull data and to perform ad hoc reporting and analysis as needed
6. Ability to adapt quickly to new and changing technical environments as well as strong analytical and problem-solving abilities
7. Strong interpersonal and presentation skills
SKILLS:
1. Advanced skills in designing reporting interfaces and interactive dashboards in Google Sheets and Excel
2. Experience working with senior decision-makers
3. Strong advanced SQL/MySQL and Python skills with the ability to fetch data from the Data Warehouse as per the stakeholder's requirement
4. Good Knowledge and experience in Excel VBA and advanced excel
5. Good Experience in building Tableau analytical Dashboards as per the stake holder's reporting requirements
6. Strong communication/interpersonal skills
PERSONA:
1. Experience in working on adhoc requirements
2. Ability to toggle around with shifting priorities
3. Experience in working for Fintech or E-commerce industry is preferable
4. Engineering 2+ years of experience as a Business Analyst for the finance processes
Docker
Kubernetes
Amazon Web Services (AWS)Please Apply - https://zrec.in/7EYKe?source=CareerSite
About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Senior DevOps Engineer / SRE
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 4-6 years
Education: B.Tech/MCA
Notice Period: Immediately
About Us
At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.
Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.
We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.
Role Summary
We are seeking a Senior DevOps Engineer (SRE) to manage and optimize large-scale, mission-critical production systems. The ideal candidate will have a strong problem-solving mindset, extensive experience in troubleshooting, and expertise in scaling, automating, and enhancing system reliability. This role requires hands-on proficiency in tools like Kubernetes, Terraform, CI/CD, and cloud platforms (AWS, GCP, Azure), along with scripting skills in Python or Go. The candidate will drive observability and monitoring initiatives using tools like Prometheus, Grafana, and APM solutions (Datadog, New Relic, OpenTelemetry).
Strong communication, incident management skills, and a collaborative approach are essential. Experience in team leadership and multi-client engagement is a plus.
Ideal Candidate Profile
- Solid 4-6 years of experience as an SRE and DevOps with a proven track record of handling large-scale production environments
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- Strong Hands-on experience with managing Large Scale Production Systems
- Strong Production Troubleshooting Skills and handling high-pressure situations.
- Strong Experience with Databases (PostgreSQL, MongoDB, ElasticSearch, Kafka)
- Worked on making production systems more Scalable, Highly Available and Fault-tolerant
- Hands-on experience with ELK or other logging and observability tools
- Hands-on experience with Prometheus, Grafana & Alertmanager and on-call processes like Pagerduty
- Problem-Solving Mindset
- Strong with skills - K8s, Terraform, Helm, ArgoCD, AWS/GCP/Azure etc
- Good with Python/Go Scripting Automation
- Strong with fundamentals like DNS, Networking, Linux
- Experience with APM tools like - Newrelic, Datadog, OpenTelemetry
- Good experience with Incident Response, Incident Management, Writing detailed RCAs
- Experience with Applications best practices in making apps more reliable and fault-tolerant
- Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
- Able to manage multiple clients and take ownership of client issues.
- Experience with Git and coding best practices
Good to have
- Team-leading Experience
- Multiple Client Handling
- Requirements gathering from clients
- Good Communication
Key Responsibilities
- Design and Development:
- Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
- Collaborate with product and engineering teams to translate business requirements into technical specifications.
- Write clean, maintainable, and efficient code, following best practices and coding standards.
- Cloud Infrastructure:
- Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
- Implement and manage CI/CD pipelines for automated deployment and testing.
- Ensure the security, reliability, and performance of cloud infrastructure.
- Technical Leadership:
- Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
- Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
- Lead technical discussions and contribute to architectural decisions.
- Problem Solving and Troubleshooting:
- Identify, diagnose, and resolve complex software and infrastructure issues.
- Perform root cause analysis for production incidents and implement preventative measures.
- Continuous Improvement:
- Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
- Contribute to the continuous improvement of development processes, tools, and methodologies.
- Drive innovation by experimenting with new technologies and solutions to enhance the platform.
- Collaboration:
- Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
- Communicate effectively with stakeholders, including technical and non-technical team members.
- Client Interaction & Management:
- Will serve as a direct point of contact for multiple clients.
- Able to handle the unique technical needs and challenges of two or more clients concurrently.
- Involve both direct interaction with clients and internal team coordination.
- Production Systems Management:
- Must have extensive experience in managing, monitoring, and debugging production environments.
- Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
What would you be doing?
- Bring our brand to life across multiple channels, by connecting with our customers and building content & creatives that deeply resonate with them.
- Strategize with channel SM managers, and accelerate the growth of channels by 10x.
- Creating engaging and innovative viral content which engages audiences and promotes brand-focused messages.
- Brainstorm and devise unique social media strategies and experiments to gain new audiences and grow exponentially.
- Dig into dashboards and fish out insights that help unravel our audience and their behaviour.
- Imagine, iterate, edit, publish and share engaging content daily across all our social media channels.
- Influencing us with your ideas is just the first step. Our competition is obviously cut-throat, so watch them like a hawk.
- Track our brand reputation online by listening, monitoring and obviously jumping in to manage our rep.
- Proactively manage relationships with various influencers and brands
- Consume a plethora of content from different brands and influencers across the spectrum and stay updated with everything social.
Superpowers you’ll need to be a success in this role
- Drive brand awareness, engagement and positive brand sentiment online.
- Conceptualise crazy yet effective social media campaigns, and push good creatives to great
- Slip into our customers' shoes and intuitively make decisions aligned with their social media consumption patterns.
- Solve problems; develop & execute objectives with minimal direction.
- Master’s degree in marketing, advertising, or mass communication (preferably from a premier institute).
- 7-8 years of experience in social media management/leadership, preferably in related industries (gaming, media & entertainment, apps, startups).
What would you get from GetMega?
- The rare opportunity to join one of the hottest Indian startups with multi-million dollar funding. We are not just another gaming studio but are creating the largest skilling platform in the world.
- Above market compensation in Cash. We believe to hire the top 100 talents of the country in any field (tech/product/design/brand), we need to be a paymaster. Obvious sweet perks like daily catered breakfasts and lunches, endless coffee, and dry snacks. We believe in enabling our employees by removing trivial tasks like packing breakfast/ordering lunch/going out for coffee etc.
- Swanky custom-built office space. It's a fact that any individual spends a major portion of their lives in the office. There's no reason to cut corners in providing the best office space ever.
- Reimbursements. The company will reimburse any expenses made by an employee to reach our goals.
- We are open to giving out any benefits which will further empower our employees to create the Mega which we collectively envision
Angular (2+)
AngularJS (1.x)
Javascript
HTML/CSSWe are looking to hire an experienced AngularJS Developer to join our dynamic team. As a
Developer, you will be responsible for creating a top-level coding-base using Angular best
practices. Your role will require you to implement an exciting and streamlined user experience in
the form of a Java-based desktop and mobile web-app.
To ensure success as an AngularJS Developer, you should have extensive knowledge of
theoretical software engineering, be proficient in JavaScript, HTML, and CSS, and have
excellent project management skills. Ultimately, a top-class AngularJS Developer can design
and build a streamlined application to company specifications that perfectly meet the needs of
the user.
AngularJS Developer Responsibilities:
Designing and developing user interfaces using AngularJS best practices.
Strong in UI Development
Strong in Angular 7 and above
Good knowledge on Bootstrap framework
Strong in developing Single Page Applications
Adapting interface for modern internet applications using the latest front-end
technologies.
Writing JavaScript, CSS, and HTML.
Developing product analysis tasks.
Making complex technical and design decisions for AngularJS projects.
Developing application codes and unit tests in AngularJS, Java Technologies, and Rest
Web Services.
Conducting performance tests.
Consulting with the design team.
Ensuring high performance of applications and providing support.
AngularJS Developer Requirements:
Bachelor’s Degree in Computer Science, Computer Engineering or similar.
Previous work experience as an AngularJS Developer.
Proficient in CSS, HTML, and writing cross-browser compatible code.
Experience using JavaScript building tools like Gulp or Grunt.
Knowledge of JavaScript MV-VM/MVC frameworks including AngularJS.
Excellent project management skills.
Proven experience implementing front-end and back-end JavaScript applications.
Excellent communication skills.
Critical thinker and good problem-solver.
Location:
Willing to work from Hyderabad location
We are Equal Opportunity Employer/Disability/Veterans
Willing to join immediately or within 15 days
AngularJS (1.x)Javascript
PHPHTML/CSS
React.js
Python
Django
PostgreSQLAmazon Web Services (AWS)We are looking for a Python Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application; therefore, a basic understanding of front-end technologies is necessary as well.
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Integration of user-facing elements developed by front-end developers with server side logic
- Implementation of security and data protection
- Integration of data storage solutions
Vue.jsHTML/CSS
NodeJS (Node.js)JavascriptAbout the Company :
Richpanel is the new, modern way businesses provide customer support. We’re on a mission to make customer support fun & personal. We are a team of young, passionate techies, marketers & growth hackers that enjoy building products that people love. Majority of our clients are based out of the US
Company Inception : 2018
Company Website : https://richpanel.com/" target="_blank">https://richpanel.com/
Perks of joining our Company :
- Rockstar Coworkers
- Friendly & Energetic Environment
- 21 paid leaves
- Reward Employees with Experiences
- Free Food & Coffee
- Team Outings from time to time
- Work From Home Option Available
- Treat all employees as equals
Tech Stacks used by us :
Frontend : VueJs
Backend : NodeJs
Key skills: VueJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.
Responsibilities:
- Participation in Company's product and implementation as a Frontend developer.
- Build the front-end for our mobile and web products
- Convert wireframes into working UI interfaces
- Write REST calls to interact with our back-end API
- Participation in research activities.
- Build reusable code and libraries for future use
Requirements:
- Keen design eye to translate wire frames into pixel perfect web pages
- Excellent JSON/DOM manipulation skills
- Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
- Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
- Experience in building Scalable Apps
- Experience with third- party libraries, social media integration and APIs.
- Work on building product from scratch and improving application performance.
- Should understand and have knowledge on the application security practices/vulnerabilities
- Understands Web Products and understand Performance of the application.
- Linux and Unix Skills
- Hands on experience in collecting and analyzing/improving Application analytics
- Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
- Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
- Proficient understanding of code versioning tools, such as Git / SVN
- Good understanding of asynchronous request handling, partial page updates, and AJAX
Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.
Kindly apply if interested.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon