
Must be Graduate
➢ Exposure to Sales domain will be preferred.
➢ Excellent Verbal & Written Communications Skills
➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Very Good Presentation, Feedback and Coaching skills ➢ Ability to observe, analyze and identify process improvement opportunities ➢ Must be comfortable working in 24/7 rotational shifts ➢ Ability to work under pressure, Customer Service Attitude with Analytical bent of mind ➢ Highly energetic & enthusiastic. ➢ Should be able to work as Individual Contributor and as a good Team player ➢ Hands-on experience on MS-Office; preferably on MS-Excel, Power Point. ➢ Basic Data Handling and Data interpretation skill
➢ Graduation mandatory
➢ Package: up to 4 - 6 Lac
➢ Location: Gurgaon
➢ Should be from neighbouring/ accessible locations from Gurgaon.
➢ Should be comfortable with 24*7 rotational shifts & self-commuting.
Key Responsibilities: ➢ Audit Call (Voice) interactions on Product, Process, Communication and compliance parameters ➢ Conduct One-O-One and Group Feedback Sessions for the targeted population to improve their performance ➢ Custodian of all Qualitative parameters including Quality Scores, Compliance and CSAT ➢ Data analysis and making quality reports and review decks ➢ Conducting calibration sessions with partner BPO teams and work as master calibrator to ensure consistent scoring approach ➢ Identify Process Improvements and make recommendations ➢ By using knowledge of process, proactively identify areas of concern & highlight to the change Team ➢ Identify Training needs and working in close coordination with Training team to help Advisors come up of the learning curve ➢ Conduct Certification for the New Hires ➢ Conducting Compliance Audits to trace malpractices and share internal compliance feedback with the Management

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Full Job Description
We are looking for a Senior Developer to build and implement programs. As a senior developer, you’ll gain valuable management experience delegating responsibilities to the rest of your team and reviewing the work of junior developers.
Requirement
- Bachelor’s Degree in Computer Science required
- 3+ years of experience in web and software development with NODE.JS and REACT.JS
- Ability to work independently and multi-task effectively
- Demonstrated understanding of projects from the perspective of both client and business
Technical Skills
- Node Js
- MERN Stack
- Jira
- Version Control
- PHP, MySQL
- CSS
- OOP
- Agile Development
ROLES AND RESPONISBILITY
- Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle.
- Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code.
- Prepares and installs solutions by determining and designing system specifications, standards, and programming.
- Improves operations by conducting systems analysis and recommending changes in policies and procedures.
- Meeting deadlines.
- Accomplishes engineering and organization mission by completing related results as needed.
- Troubleshoot, debug and upgrade existing software
Ability to commute/relocate:
- Udaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Back-end development: 1 year (Preferred)
- AWS: 1 year (Preferred)
Note- Connect me on LinkedIn Ankitajain [ pixelphant ]
Sincerely
HR Department
PIXELPHANT
Plz Share your resume on - CAREERS AT THE RATE PIXELPHANT DOT IN
Based out of Norway, and presence in many countries, their solutions are being implemented in various industries ensuring efficient and smarter automation. Within 4 years of its existence, the company has seen 3 times revenue growth and over 100 employees building global and economical solutions and a diverse organisation well prepared for the future.
What you will do:
- Aligning product roadmap with delivery goals to ensure prioritizations of resources and tasks during sprints
- Coordinating with Product Managers, Business Analyst and development teams for execution of projects
- Helping in the definition of sprint goals and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Ensuring relevant stakeholders are up to date with necessary information
- Developing a detailed project plan to monitor and track progress
- Managing changes to the project scope, project schedule using appropriate verification techniques
- Measuring project performance using appropriate tools and techniques
- Performing risk management to minimize project risks
- Creating and maintaining comprehensive project documentation
- Tracking project performance, specifically to analyse the successful completion of short and long-term goals
Desired Candidate Profile
What you need to have:- Bachelor’s or Master’s degree in IT
- 5+ years as Technical Project Manager
- Experience with Agile development (Scrum/Kanban) is must
- Experience with task tracking systems like Jira, VSTS is must
- Solid organizational skills including attention to detail and multitasking skills
- Experience with project management tools like MS Project is a plus
- Project Management Professional (PMP)/ PRINCE II certification is a plus
- Good knowledge of software life cycle and processes and various methodologies
- Resource planning, performance management and team motivational skills are must
- Previous development experience as Business Analyst, development or data science is a plus
Requirements:
Experience with Hybris 6.x/ 1905/ 2005 with knowledge of Hybris B2C-ACCELERATOR/HYBRIS -B2B-ACCELERATOR, Hybris back- office, Hybris Frontend WCMS cockpit, product cockpit, Hybris core, Hybris Commerce, Hybris Search, Hybris OCC, Solr Customization
Experience working on core Java, JSP/Servlets, JEE, Spring, Services (SOAP, REST), Design Patterns, Apache, Tomcat, Build Tools- Ant/Maven/Jenkins, SCM Tools - CVS/SVN/ GIT Hub • Knowledge of one or more modules HYBRIS-PIM, HYBRIS-PROMOTIONS, HYBRIS-OMS, HYBRIS -TRAVEL-ACCELERATOR
Additional skills in SOA, ESB, JMS • Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
Experience in eCommerce/Hybris payment integration, 3rd Party integration development.
Preferable to have development experience in Spartacus Hybris module.
Preferable to have exposure to Azure cloud (Hybris CCV2)
Fundamental knowledge of design patterns.
Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features and technical designs
Passionate about building great solutions
Mentoring the team members to meet the clients needs and holding them accountable for high standards of delivery
Willing to work in Shifts to support Production environment and Samsung.com Global eCommerce client requests.
Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios
Hybris Platform Development experience of 3-10 yrs.
Writing well-designed, efficient, and testable code.
Delivering high availability and performance.
Contributing in all phases of the development lifecycle.



- Bachelors degree in Computer Science, Software Engineering, or a related discipline
- Experience working in an IT environment
- Experience developing with C#, C++, or other object-oriented platforms
- 2+ years of web application development
- Skill for writing reusable libraries
- Hands-on experience in ASP.Net, MVC, Restful services, Web API
- Experience in .Net Web API
- Strong understanding of object-oriented programming
- Strong knowledge of C# programming
- Ability to troubleshoot problems independently. Good analytical and problem-solving skills
- Familiar with various design and architectural patterns
- Strong Knowledge in Microsoft SQL Server scripts and Stored procedures
- Exposure to Agile Software Development Life Cycle
- Experience implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools such as GIT
- Experience in Service-based architecture
User Experience Designer / Engineer
Job Description
The company's product team develops the next-generation technologies that change how millions of customer orders are fulfilled by merchants.
As a UI/|UX engineer, you will ship high-fidelity designs of new features and prototype solutions. You will have incredible ownership in creating an elegant end-user experience for merchants across every aspect of the product while collaborating with a multidisciplinary team of engineers, technical product managers, customer success managers, and marketers.
You’ll play a critical role in shaping our product—from influencing the roadmap, doing in-depth user research, and weighing technical constraints and tradeoffs. You will work directly with the head of the product and management team in delivering a product experience that creates moments of delight for our merchants, and growth for the company.
What You’ll Do:
- Understand various types of users across our platform and representing our merchants in product strategy and roadmap discussions
- Create unified, end-to-end experiences through close collaboration with team members from customer success, across product and engineering teams
- Identify the best UX methods and tools to use depending on project constraints, and own every aspect of the product's design, from solving the core user challenge to shipping a well-tested and pixel-perfect UI
- Work on creating and contributing to a design system of patterns in an effort to cultivate a cohesive look, feel, and user experience across the entire Fulfil platform
- Manage every aspect of the design process for products, features, and functionalities in collaboration with our Product and Engineering teams
- Create sketches, detailed wireframes, user flows, and high fidelity mockups and effectively communicate them clearly to relevant teams
- Prototype user experiences and run usability tests to turn concepts into intuitive and elegant interfaces
- Enhance and apply our established visual language to new features and functionalities of existing products
- Quickly iterate and develop alternative designs based on feedback from peers or learnings found in user testing, within support channels, etc.
Requirements
We're Looking for Someone With:
- 5+ Years of UI/UX experience, working closely with Product and Engineering teams to develop and ship great end-user experiences
- Expertise in our tools: Figma, Sketch, Zeplin, Clubhouse
- An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design, and idea generation
- Experience collaborating with a diverse team in a rapid growth environment. - Huge plus if you’ve worked with remote teammates and understand the communication patterns of working with highly distributed teams (you’ll be working closely with our team in Toronto, Canada!)
- A learning and growth mindset: We’re an early-stage startup, and we’re growing quickly. Our team size and our design process will evolve and change many times over the next few years. We strive to continuously improve, iterate, and integrate what we learn — from our work and with each other
- Experience with prototyping as a means to explore and convey design solutions.
- Empathy and resilience: empathy for our customers, to build a product and a service they’ll love. Empathy for our coworkers, to build a workplace we’ll love. Resilience to be able to take feedback from anywhere, consider it gracefully, and fold it into your thinking and your work
- Excellent written, verbal, and storytelling skills.
Nice to Haves:
- Prior experience at a growth stage Internet/Software company
- Experience working with Shopify’s Polaris design framework
- Experience in design related to B2B products e.g. E-commerce or ERP
- Design experience across a variety of platforms (desktop, tablet, iOS, Android, etc.).
- Experience developing or contributing to an actively evolving design system
- Background in engineering or another technical field



