Quality Analyst

Position: Test Engineer

Company : Mayura Consultancy Services

Experience: 2 to 4 yrs

Location : Bangalore

Work Location: Work From Home(WFH)

Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.

Website :

https://www.mayuraconsultancy.com/careers/test-engineer-opening-mcs?r=jlp

MCS is seeking a meticulous and detail-oriented experienced Test Engineer with minimum of 2 Years of relevant experience to join our team. As a Test Engineer, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities

• Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
• Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
• Maintain detailed records of quality assessments, findings, and recommendations.
• Create and update quality documentation, including standard operating procedures.
• Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
• Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
• Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
• Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
• Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
• Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

• Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
• Proven experience of 1-2 years as a Test Engineer.
• Strong analytical and problem-solving skills.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
• Excellent communication skills.
• Attention to detail and a commitment to precision.
• Ability to work collaboratively with cross-functional teams.
• Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

Job Title: Customer Support Quality analyst

Location: Bangalore, Koramangala (walkin interview)

Job Type: Full-time

Reports To: Quality Lead

Experience: Minimum 2 to 3 years as a Quality

Analyst in a customer service environment

QA engineers don't apply!!

As a Quality Analyst, you will audit customer interactions across voice, chat and ticketing, email channels,

identify what is going wrong and why, and convert those findings into feedback and coaching that

measurably improves agent performance. The role carries end-to-end ownership of the quality cycle —

auditing against defined parameters, marking critical errors accurately, delivering structured feedback,

participating in calibration, identifying training needs and publishing quality reporting. You will work closely

with the Training team and with Operations, so findings translate into action on the floor rather than sitting

in a report.

Bachelor's degree or equivalent.

• Minimum 2 to 3 years of experience as a Quality Analyst in a customer service, customer support or

contact centre environment.

• Hands-on experience auditing interactions across at least one of voice, chat or ticketing, with exposure

to more than one channel preferred.

• Working knowledge of quality management or audit tools, and the ability to pick up a new platform

quickly.

• Sound understanding of quality parameters, critical error frameworks and audit governance.

• Practical experience of feedback mechanisms and coaching models, with a track record of feedback

that changed agent behaviour.Experience of participating in calibration and maintaining scoring consistency.

• Strong analytical skills and working Excel — pivot tables, lookups and comfort handling large audit data

sets.

• Excellent written and verbal communication, with the ability to write observations a third party can act

on without further explanation.

• Objectivity and the confidence to hold a position in a performance conversation, balanced with

empathy towards agents.

• Ability to manage multiple priorities and meet audit and reporting deadlines consistently.

Key Responsibilities

• Conduct quality audits of US payment transactions and operational activities.
• Review transactions for accuracy, completeness, and compliance with established procedures.
• Validate payment processing, refunds, reversals, settlements, and transaction status.
• Identify discrepancies, processing errors, and potential risks, and coordinate with operations teams for resolution.
• Ensure adherence to SOPs, client guidelines, internal controls, and compliance requirements.
• Perform root-cause analysis to identify recurring errors and recommend corrective actions.
• Prepare quality reports, maintain audit records, and track quality performance metrics.
• Monitor transaction accuracy, error rates, turnaround time, and other quality KPIs.
• Participate in calibration sessions with Operations, Training, and Quality teams.
• Provide feedback to team members to improve accuracy and process performance.
• Support process improvement initiatives to reduce errors and enhance operational efficiency.

Mandatory Requirements

• Minimum 2 years of overall professional experience.
• Graduation is mandatory.
• Minimum 2 years of relevant experience in US Payments.
• Experience in payment processing, transaction auditing, or Quality Assurance is required.
• US international voice process experience is mandatory.
• Domestic voice experience will not be considered.
• Good understanding of payment transactions, refunds, reversals, settlements, and payment disputes.
• Strong analytical, problem-solving, and attention-to-detail skills.
• Good communication and stakeholder-management skills.
• Proficiency in MS Excel and quality reporting.
• Must be comfortable working in US shifts and from the office in Gurugram.
• Must be comfortable with a one-way cab facility.
• PF registration with the previous organization is mandatory.

Total exp: 5-8 Years

Client: MRI Software

Location: Vadodara

Budget: Look for decent with experience

Mode interview: 1 Virtual

Mode of Work: Hybrid

QA Engineer:

Job Summary/Objective 

Quality Assurance Engineers at MRI collaborate closely with Product Management and Product Development teams to deliver high-quality, high-performance products for our clients. In this role, QA Engineers are responsible for creating and contributing to the documentation of user stories and acceptance criteria, working alongside product owners and development teams. They define manual and automation testing strategies, tools, scenarios, and plans for both web and mobile products, ensuring comprehensive functional and performance testing. 

 QA Engineers will execute static, dynamic, and performance testing while providing detailed reporting and feedback throughout the development lifecycle. They are expected to demonstrate strong technical skills, including expertise in back-end development, database queries, and keen attention to detail. Effective written, verbal, and organizational communication is essential. 

 In addition, QA Engineers will leverage AI to optimize and automate repetitive tasks, thereby enhancing the overall efficiency and effectiveness of QA processes, ensuring a faster, more accurate testing cycle.

Tools and technology:

1.     Tools: Jira, Xray, TFVC, Git

2.     API: REST, SOAP, SoapUI, Postman

3.     Automation: C#, JavaScript, TypeScript, Ruby, Playwright, SpecFlow

4.     Database: SQL

Total exp: 5-8 Years

Client: MRI Software

Location: Vadodara

Budget: Look for decent with experience

Mode interview: 1 Virtual

Mode of Work: Hybrid

QA Engineer:

Job Summary/Objective 

Quality Assurance Engineers at MRI collaborate closely with Product Management and Product Development teams to deliver high-quality, high-performance products for our clients. In this role, QA Engineers are responsible for creating and contributing to the documentation of user stories and acceptance criteria, working alongside product owners and development teams. They define manual and automation testing strategies, tools, scenarios, and plans for both web and mobile products, ensuring comprehensive functional and performance testing. 

 QA Engineers will execute static, dynamic, and performance testing while providing detailed reporting and feedback throughout the development lifecycle. They are expected to demonstrate strong technical skills, including expertise in back-end development, database queries, and keen attention to detail. Effective written, verbal, and organizational communication is essential. 

 In addition, QA Engineers will leverage AI to optimize and automate repetitive tasks, thereby enhancing the overall efficiency and effectiveness of QA processes, ensuring a faster, more accurate testing cycle.

Tools and technology:

1.     Tools: Jira, Xray, TFVC, Git

2.     API: REST, SOAP, SoapUI, Postman

3.     Automation: C#, JavaScript, TypeScript, Ruby, Playwright, SpecFlow

4.     Database: SQL

Job Title: Corporate Quality MIS Analyst – Automotive / Wiring Harness

Location: Goregaon East

Experience: 3–7 Years

Industry: Automotive / Auto Components / Wiring Harness

Role Type: Corporate HO-Based

Job Summary

We are looking for a Corporate Quality MIS Analyst with 3–7 years of experience in the Automotive, Wiring Harness, or Auto Components industry. The candidate will be responsible for consolidating quality data from multiple plants, analysing Quality KPIs, preparing MIS reports and dashboards, and providing management-level insights for quality improvement.

Key Responsibilities

Consolidate plant-wise Quality MIS, KPIs, and performance reports.

Analyse PPM, rejection, rework, FPY, customer complaints, CAPA, and 8D data.

Prepare quality MIS reports, dashboards, trend analysis, and management presentations.

Coordinate with Plant Quality Teams to ensure timely and accurate data submission.

Identify quality trends, deviations, recurring issues, and improvement opportunities.

Maintain standardized Corporate Quality MIS formats, databases, and reporting systems.

Support management reviews with accurate quality data and analytical insights.

Track plant-wise quality performance and highlight gaps against defined targets.

Key Requirements

3–7 years of experience in Quality MIS / Quality Reporting within Automotive, Wiring Harness, or Auto Components.

Strong understanding of Quality KPIs, MIS reporting, and data analysis.

Advanced proficiency in MS Excel, including Pivot Tables, VLOOKUP/XLOOKUP, and dashboards.

Good knowledge of PowerPoint and management presentation preparation.

Knowledge of 7 QC Tools, 8D, CAPA, Root Cause Analysis, PPM, Rejection, Rework, and FPY.

Strong analytical, coordination, communication, and reporting skills.

Experience coordinating with multiple plant/quality teams will be preferred.

We have a role for Manual testing position with NAM Info.

This role will be permanent with NAM info and deploy to client location Delhi.

Work Mode: WORK FROM OFFICE

Notice Period: Immediate to 15 days Max

A decent hike can be provided based on current CTC

Role Descriptions:

Exp Range: 4 – 6 years

Key Responsibilities*

Skills: Manual Testing Processes and Management

Experience Required: 4-6

Desire candidate

• Candidate should have valid PF.

Job Title: Corporate Quality MIS Analyst – Automotive / Wiring Harness

Company: Vi-Son Cables Pvt. Ltd.

Location: Mumbai – Corporate Office

Experience: 3–7 Years

Industry: Automotive / Auto Components / Wiring Harness

Job Summary

We are looking for a Quality MIS Analyst with experience in the Automotive, Wiring Harness or Auto Components industry to manage Corporate Quality MIS and reporting. The role will be responsible for consolidating quality data from all plants, analysing KPIs and preparing reports and dashboards for Management.

Key Responsibilities

• Consolidate plant-wise Quality MIS, KPIs and performance reports.
• Analyze PPM, rejection, rework, FPY, customer complaints, CAPA and 8D.
• Prepare MIS reports, dashboards, trend analysis and Management presentations.
• Coordinate with Plant Quality Teams for timely and accurate data.
• Identify quality trends, deviations and improvement areas.
• Maintain standardized Corporate Quality MIS and databases.

Key Requirements

• 3–7 years of experience in Automotive / Wiring Harness / Auto Components Quality.
• Strong knowledge of Quality MIS, Quality KPI reporting and data analysis.
• Proficiency in MS Excel, Pivot Tables, VLOOKUP/XLOOKUP, dashboards and PowerPoint.
• Knowledge of 7 QC Tools, 8D, CAPA and Root Cause Analysis.
• Strong analytical, coordination and communication skills.

IT Applications Senior Quality Assurance: (Remote) (Arabic Language)

Job Summary:

The Senior IT Applications Quality Assurance (QA) will be responsible for ensuring the quality and reliability of complex IT applications for the organization. The candidate will work closely with cross-functional teams to ensure that IT applications are tested in accordance with industry-standard QA methodologies and best practices. This position requires excellent communication, problem-solving, and leadership skills, as well as deep understanding of QA processes and methodologies.

Key Responsibilities:

• Define and implement QA strategies and processes that align with industry standard methodologies.

• Develop QA test plans, test cases, and test scripts for complex IT applications.

• Develop and maintain automated test scripts to support regression and integration testing.

• Plan, execute, and manage QA activities from requirements analysis to release sign-off.

• Work closely with cross-functional teams, including development, business analysts, project managers, and infrastructure teams to ensure comprehensive test coverage.

• Communicate test progress, results, and issue resolution to project stakeholders, management, and technical audiences.

• Manage and monitor the defect lifecycle process, including tracking, reporting, and resolution.

• Continuously improve and optimize the QA process, including working with IT colleagues to identify opportunities for automation and process improvement.

• Ensure that QA activities comply with organizational policies, standards, and governance frameworks.

Qualifications and Skills:

• Bachelor’s degree in computer science or related field.

• Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor

• At least 7 years of experience in IT quality assurance, with a track record of successful delivery of complex IT applications, with an emphasis on automation testing.

• Certification- Certified Software Quality Analyst (CSQA)/ Certified Software Tester (CSTE) Certification.

• Strong knowledge of QA methodologies, including Agile, Waterfall and hybrid.

• Strong understanding of automation testing tools and frameworks, such as Selenium, Appium, and Cucumber.

• Experience with code review, performance, and security testing.

• Experience with mobile application testing preferred.  

• Strong knowledge of IT risk management frameworks and IT governance best practices.

• Excellent communication, negotiation, problem-solving, and leadership skills.

• Strong analytical and problem-solving skills.

• Able to mentor and train less experienced IT QA professionals.

Be the person who makes sure our products actually work for the people who use them.

Daemon Ventures is a US technology company that builds and runs internet businesses with a very small team and heavy use of AI. We are hiring a full-time QA tester to see our products through our customers' eyes. You will use our live products the way a real customer would, every day, and make sure that nothing broken, confusing or inconsistent goes unnoticed.

What you'll do

- Every day, go through our live products as a new customer would: sign up with a real email address, check that the emails arrive, use the core features, pay, cancel and ask for help. Do this on your phone and on a computer.

- Test new products and significant changes before and after they go live.

- Report what you find clearly:

- the steps to reproduce it

- what you expected

- what actually happened

- a screenshot or screen recording

- how much it matters to a customer

- Re-test every fix, and mark it done only when it really works.

- Notice what nobody asked you to check: a price that doesn't match, an email that lands in spam, a page that's confusing on a small screen.

- Suggest what should be checked automatically, so the same problem is caught immediately next time.

Who you are

- Meticulous and persistent. You finish every flow end to end, including the steps after the first screen.

- A clear writer in English. Anyone can reproduce your report without asking you a question.

- Reliable. You keep a daily rhythm without being chased, and you report the real state, including "I couldn't finish this, and here's why."

- Good judgment about what matters. You can tell a bug that loses customers from a cosmetic one.

- Comfortable working remotely, independently and alongside AI. Much of our building and operations is automated, and your reports go straight into that work.

Details

- Full-time and remote, within India. You would be engaged as an independent contractor, paid monthly.

- Experience: 1–3 years of manual testing of web or mobile products.

- Helpful: browser developer tools, mobile testing and a bug tracker.

- Pluses, not requirements: API testing (e.g. Postman), basic SQL, or some exposure to test automation.

- Pay: ₹6–9 LPA, based on experience.

- Process:

1. A short application that includes a practical test (about 30–45 minutes).

2. A conversation or two.

3. A first month working together on the real work.

To apply: https://docs.google.com/forms/d/e/1FAIpQLSfiuw46fmKgdxHJgrheYJi9R2xDVFvvzQNnnvL2vzJSCUA3_Q/viewform

The form includes the practical test. Please don't send a CV alone; the test is how we'll get to know you.