Cutshort logo
For Employers
Platinum One logo
Quality Analyst

Quality Analyst at Platinum One · Mumbai · 1 - 2 years · ₹2L - ₹4L / yr · Posted 13 Jun 2025

TIGI HR Solution Pvt. Ltd.'s logo

Quality Analyst

1 - 2 yrs
₹2L - ₹4L / yr
Mumbai
Skills
Quality improvement
Software Testing (QA)
Reporting
Test Automation (QA)

Key Responsibilities:

  • Analyze and report on quality trends, root causes, and areas for improvement.
  • Ensure compliance with internal policies, industry standards, and client specifications.
  • Assist in developing and improving quality assurance processes, procedures, and templates.
  • Perform audits, inspections, and evaluations of processes and systems.
  • Provide feedback and training to staff on quality issues and performance metrics.

Key Skills:

  • Strong analytical and problem-solving skills
  • Attention to detail
  • Excellent written and verbal communication
  • Proficiency in using QA/testing tools and software
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Platinum One

Founded :
2008
Type
Size
Stage

About

PlatinumOne is a communication services provider that offers end-to-end solutions to corporate clients, including domestic BPO services, skilled manpower, and automated communication platforms like IVR and SMS. They have a 300+ seater tele-calling facility in Mumbai, Kolkata, Noida, and Bangalore, catering to a pan-India customer base in all regional languages. PlatinumOne provides comprehensive communication solutions to corporate clients, solving their communication-related problems through a range of services. They offer domestic BPO services, skilled manpower, and automated communication platforms like IVR and SMS. With a 300+ seater tele-calling facility in Mumbai, Kolkata, Noida, and Bangalore, they cater to a pan-India customer base in all regional languages. PlatinumOne operates in various industries, including but not limited to, telecommunications, finance, healthcare, and retail. They have a proven track record of delivering high-quality services to their clients, ensuring customer satisfaction and retention.
Read more

Company social profiles

linkedin

Similar jobs (10)

company logo
Jhansi Lakshmi
Posted by Jhansi Lakshmi
Remote only
1 - 3 yrs
₹2.5L - ₹4L / yr
Software Testing (QA)
Manual testing
Functional testing
Regression Testing
Test Automation (QA)

Position: Test Engineer

Company : Mayura Consultancy Services

Experience: 2 to 4 yrs

Location : Bangalore

Work Location: Work From Home(WFH)

Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.

Website :

https://www.mayuraconsultancy.com/careers/test-engineer-opening-mcs?r=jlp

MCS is seeking a meticulous and detail-oriented experienced Test Engineer with minimum of 2 Years of relevant experience to join our team. As a Test Engineer, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.

Responsibilities

  • Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
  • Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
  • Maintain detailed records of quality assessments, findings, and recommendations.
  • Create and update quality documentation, including standard operating procedures.
  • Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
  • Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
  • Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
  • Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
  • Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
  • Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.

Qualifications:

  • Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
  • Proven experience of 1-2 years as a Test Engineer.
  • Strong analytical and problem-solving skills.
  • Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
  • Excellent communication skills.
  • Attention to detail and a commitment to precision.
  • Ability to work collaboratively with cross-functional teams.
  • Familiarity with quality management software and tools.

If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!

Read more
company logo
Shilpi Shrivastava
Posted by Shilpi Shrivastava
Bengaluru (Bangalore)
1 - 3 yrs
₹6L - ₹10L / yr
Manual testing
Test Planning
Artificial Intelligence (AI)

Job Description:

As a QA Associate at Binocs, you will play a pivotal role in ensuring the highest quality standards for our software products. With a direct reporting line to the QA Lead, you will be involved in designing, implementing, and executing test plans to identify software issues. This role is ideal for someone with a strong technical background in engineering, experience in fintech or finance software companies, and a passion for quality assurance and detail-oriented testing.


Key Responsibilities:

  • Test Plan Development: Create comprehensive and well-structured test plans and test cases based on product specifications.
  • Quality Assurance: Execute test cases (manual or automated) and analyze results to ensure software quality.
  • Issue Documentation: Document and track bugs, as well as collaborate with the development team to ensure timely resolution.
  • Process Improvement: Identify, recommend, and implement improvements in testing processes to enhance efficiency and quality.
  • Software Validation: Validate that product features meet requirement specifications and are free of defects.
  • Cross-functional Collaboration: Work closely with the product management and development teams to understand product vision and deliver software that aligns with customer and market needs.


Qualifications:

  • Bachelor’s degree in Engineering, Computer Science, or related field.
  • 2+ years of experience in quality assurance, preferably within fintech or finance software companies.
  • Familiarity with software QA methodologies, tools, and processes.
  • Experience in writing clear, concise, and comprehensive test plans and test cases.
  • Hands-on experience with both white box and black box testing.
  • Strong knowledge of software QA metrics, including bug tracking and reporting tools.
  • Excellent analytical skills and attention to detail.
  • Effective communication skills and the ability to work in a fast-paced environment.


Benefits:

Joining Binocs means being part of a passionate team dedicated to transforming the loan management landscape. We offer a dynamic, innovative environment where your work directly contributes to our vision of efficient, transparent, and data-driven loan management. Our competitive compensation package, including equity, reflects our commitment to attracting and retaining top talent.


About Us:

Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.

Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.

Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital.

Read more
company logo
Ayesha Dhala
Posted by Ayesha Dhala
Koramangala, Bengaluru (Bangalore)
2 - 5 yrs
₹4L - ₹5L / yr
Quality control
Customer Support
Customer Relationship Management (CRM)

Job Title: Customer Support Quality analyst

Location: Bangalore, Koramangala (walkin interview)

Job Type: Full-time

Reports To: Quality Lead


Experience: Minimum 2 to 3 years as a Quality

Analyst in a customer service environment


QA engineers don't apply!!

As a Quality Analyst, you will audit customer interactions across voice, chat and ticketing, email channels,

identify what is going wrong and why, and convert those findings into feedback and coaching that

measurably improves agent performance. The role carries end-to-end ownership of the quality cycle —

auditing against defined parameters, marking critical errors accurately, delivering structured feedback,

participating in calibration, identifying training needs and publishing quality reporting. You will work closely

with the Training team and with Operations, so findings translate into action on the floor rather than sitting

in a report.

Bachelor's degree or equivalent.

• Minimum 2 to 3 years of experience as a Quality Analyst in a customer service, customer support or

contact centre environment.

• Hands-on experience auditing interactions across at least one of voice, chat or ticketing, with exposure

to more than one channel preferred.

• Working knowledge of quality management or audit tools, and the ability to pick up a new platform

quickly.

• Sound understanding of quality parameters, critical error frameworks and audit governance.

• Practical experience of feedback mechanisms and coaching models, with a track record of feedback

that changed agent behaviour.Experience of participating in calibration and maintaining scoring consistency.

• Strong analytical skills and working Excel — pivot tables, lookups and comfort handling large audit data

sets.

• Excellent written and verbal communication, with the ability to write observations a third party can act

on without further explanation.

• Objectivity and the confidence to hold a position in a performance conversation, balanced with

empathy towards agents.

• Ability to manage multiple priorities and meet audit and reporting deadlines consistently.

Read more
company logo
Tanavee Sharma
Posted by Tanavee Sharma
Remote only
0.6 - 1 yrs
₹0.9L - ₹1.4L / yr
Software Testing (QA)
Manual testing
Quality management
Quality control
Microsoft Excel
+4 more

Job Title: Quality Analyst ( Fresher)

Job Type: Full-Time Job (Remote)

Experience: 6 months –1 Years

Timings: 12:00 PM – 9:00 PM (Mon–Fri, 8 hours/day)

Salary: ₹7,000 – ₹12,000 per month (based on skills, experience & interview performance)

About the Role

We are looking for a detail-oriented Quality Analyst who is passionate about ensuring the highest standards of work. In this role, you will test, review, and analyze processes to make sure our products and services are error-free and meet expectations. If you love spotting mistakes, improving quality, and working with a motivated team—this is the role for you!

Key Responsibilities

  • Review and test processes to make sure everything runs smoothly.
  • Identify bugs, gaps, or issues and suggest improvements.
  • Document findings clearly and share with the team.
  • Work closely with developers and project teams to ensure quality standards.
  • Perform checks on client deliverables before submission.
  • Provide feedback and maintain detailed QA reports.

Requirements

  • 0.6–1 years of proven experience as a Quality Analyst / Software Tester.
  • Must have hands-on experience in:
  • Manual Testing (test cases, bug reporting, regression testing).
  • Functional & Non-Functional Testing.
  • UI/UX Testing for usability and interface issues.
  • Cross-browser & Device Testing.
  • Automation Testing knowledge (added advantage).
  • Strong attention to detail and analytical mindset.
  • Good communication skills (written & verbal).
  • Familiarity with bug tracking tools (e.g., JIRA, Trello, or similar).
  • Knowledge of MS Excel / Google Sheets for documentation.
  • Ability to work independently and manage time effectively.

Skills We Value

  • Test case design & execution
  • Bug detection & reporting
  • Regression & re-testing
  • Process improvement mindset
  • Team collaboration

What You’ll Gain

  • Remote working flexibility.
  • Hands-on exposure to multiple testing methods & tools.
  • Opportunity to work with a supportive and growing team.
  • Competitive salary based on skills and performance.
  • Clear career growth opportunities in QA & Testing.
Read more
company logo
Nithesh B
Posted by Nithesh B
Remote only
1 - 10 yrs
₹13L - ₹19L / yr
Software Testing (QA)

We are looking for a detail-oriented Software Tester to ensure the quality, reliability, and performance of software applications. The Software Tester will be responsible for identifying defects, executing test cases, documenting issues, and working closely with developers and other team members to deliver high-quality software products.

Key Responsibilities

  • Review software requirements and understand application functionality.
  • Create, maintain, and execute test cases and test scenarios.
  • Perform functional, regression, integration, system, and user acceptance testing.
  • Identify, document, and track software defects and inconsistencies.
  • Re-test resolved defects and perform regression testing.
  • Conduct manual testing of web, mobile, or desktop applications.
  • Verify software functionality across different browsers, devices, and environments.
  • Prepare test plans, test reports, and other QA documentation.
  • Collaborate with developers, business analysts, product managers, and other stakeholders.
  • Participate in Agile/Scrum activities such as sprint planning, daily stand-ups, and retrospectives.
  • Help improve testing processes and overall product quality.
  • Support automation testing activities where required.


Read more
company logo
Lata Deepak
Posted by Lata Deepak
Vadodara
5 - 10 yrs
Best in industry
Playwright
TypeScript
API
SOAP
SQL

Total exp: 5-8 Years

Client: MRI Software

Location: Vadodara

Budget: Look for decent with experience

Mode interview: 1 Virtual

Mode of Work: Hybrid

 

 

QA Engineer:

Job Summary/Objective 

Quality Assurance Engineers at MRI collaborate closely with Product Management and Product Development teams to deliver high-quality, high-performance products for our clients. In this role, QA Engineers are responsible for creating and contributing to the documentation of user stories and acceptance criteria, working alongside product owners and development teams. They define manual and automation testing strategies, tools, scenarios, and plans for both web and mobile products, ensuring comprehensive functional and performance testing. 

 QA Engineers will execute static, dynamic, and performance testing while providing detailed reporting and feedback throughout the development lifecycle. They are expected to demonstrate strong technical skills, including expertise in back-end development, database queries, and keen attention to detail. Effective written, verbal, and organizational communication is essential. 

 In addition, QA Engineers will leverage AI to optimize and automate repetitive tasks, thereby enhancing the overall efficiency and effectiveness of QA processes, ensuring a faster, more accurate testing cycle.

 

Tools and technology:

1.     Tools: Jira, Xray, TFVC, Git

2.     API: REST, SOAP, SoapUI, Postman

3.     Automation: C#, JavaScript, TypeScript, Ruby, Playwright, SpecFlow

4.     Database: SQL

Read more
company logo
Lata Deepak
Posted by Lata Deepak
Vadodara
5 - 10 yrs
Best in industry
Playwright
TypeScript
skill iconJavascript
SQL

Total exp: 5-8 Years

Client: MRI Software

Location: Vadodara

Budget: Look for decent with experience

Mode interview: 1 Virtual

Mode of Work: Hybrid

 

 

QA Engineer:

Job Summary/Objective 

Quality Assurance Engineers at MRI collaborate closely with Product Management and Product Development teams to deliver high-quality, high-performance products for our clients. In this role, QA Engineers are responsible for creating and contributing to the documentation of user stories and acceptance criteria, working alongside product owners and development teams. They define manual and automation testing strategies, tools, scenarios, and plans for both web and mobile products, ensuring comprehensive functional and performance testing. 

 QA Engineers will execute static, dynamic, and performance testing while providing detailed reporting and feedback throughout the development lifecycle. They are expected to demonstrate strong technical skills, including expertise in back-end development, database queries, and keen attention to detail. Effective written, verbal, and organizational communication is essential. 

 In addition, QA Engineers will leverage AI to optimize and automate repetitive tasks, thereby enhancing the overall efficiency and effectiveness of QA processes, ensuring a faster, more accurate testing cycle.

 

Tools and technology:

1.     Tools: Jira, Xray, TFVC, Git

2.     API: REST, SOAP, SoapUI, Postman

3.     Automation: C#, JavaScript, TypeScript, Ruby, Playwright, SpecFlow

4.     Database: SQL

Read more
company logo
Shreya Mehta
Posted by Shreya Mehta
Ahmedabad
3 - 6 yrs
₹4.8L - ₹7.8L / yr
Manual testing
Customer Relationship Management (CRM)
Enterprise Resource Planning (ERP)

Sr. Quality Analyst

Location: Ahmedabad

Experience: 3+ Years

Employment Type: Full-Time

Industry: IT Services / Software Development

Job Description

We are looking for an experienced Sr. Quality Analyst with 3+ years of experience in software quality assurance and testing. The candidate should have hands-on experience testing web and mobile applications, particularly business applications such as CRM, ERP, HRMS, Complaint Management Systems, CMS, and E-commerce websites.

The candidate will be responsible for planning and executing testing activities, identifying defects, ensuring product quality, and coordinating with development and project teams throughout the software development lifecycle.

Key Responsibilities

  • Test web and mobile applications, including CRM, ERP, HRMS, Complaint Management Systems, CMS, and E-commerce applications.
  • Review requirements specifications and technical design documents and provide timely, meaningful feedback.
  • Analyze functional requirements and translate them into effective test scenarios and test cases.
  • Create detailed, comprehensive, and well-structured test plans, test scenarios, and test cases.
  • Estimate, prioritize, plan, and coordinate testing activities.
  • Identify, document, track, and follow up on bugs through the complete defect lifecycle.
  • Perform System Testing, Functional Testing, Regression Testing, and other required testing activities.
  • Perform thorough regression testing after bugs are fixed.
  • Prepare and present testing status reports to the relevant stakeholders.
  • Analyze test results, identify issues, and escalate critical issues to the appropriate teams.
  • Participate in all phases of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
  • Coordinate closely with developers, project managers, business analysts, and other stakeholders to ensure timely resolution of defects.
  • Support the QA team in maintaining testing standards and processes.
  • Handle and guide junior QA team members and coordinate day-to-day testing activities.
  • Ensure deliverables meet defined quality standards before release.

Required Skills & Qualifications

  • 3+ years of proven experience in Software Quality Assurance / Software Testing.
  • Strong knowledge of Manual T


Read more
company logo
Katarina Vasic
Posted by Katarina Vasic
Remote only
5 - 10 yrs
₹11L - ₹15L / yr
Software Testing (QA)
Smoke Testing
Regression Testing

We are looking for a detail-oriented QA Manual Engineer to join our growing team. In this role, you will play a key part in ensuring the quality and reliability of our products by designing and executing test strategies across the full development lifecycle.


You will collaborate closely with developers, product teams, and stakeholders to deliver high-quality software solutions within the insurance domain.


Responsibilities:


  • Develop and own a clear QA strategy aligned with product and business goals
  • Plan, prioritize, and coordinate testing activities across projects
  • Design and execute detailed test plans, test cases, and test scenarios
  • Perform thorough regression testing to ensure stability after bug fixes
  • Identify, document, and track bugs, ensuring timely resolution before release
  • Collaborate with developers to improve product quality and ensure QA alignment
  • Conduct integration and end-to-end testing across systems
  • Triage incoming bugs and incidents, troubleshooting issues as needed
  • Support Agile processes and actively participate in sprint activities
  • Provide feedback and suggestions to continuously improve QA processes


Requirements:


  • Proven experience in manual testing and a solid understanding of QA methodologies
  • Working knowledge of the software development lifecycle (SDLC)
  • Experience with tools such as Jira (or similar bug tracking and test management tools)
  • Good English communication skills (written and spoken)
  • Strong analytical mindset and attention to detail
  • Ability to collaborate effectively within cross-functional teams
  • Proactive attitude with a willingness to learn and grow


Nice to Have:


  • Experience writing integration or end-to-end test scenarios
  • Exposure to Agile/Scrum environments
  • Interest in or basic understanding of the insurance domain


Why Join Us


  • Opportunity to grow within a fast-evolving InsureTech environment
  • Work on impactful products used by global clients
  • Collaborative and supportive team culture focused on learning and development
  • Exposure to modern tools, processes, and international projects
  • Flexible hybrid work model


Role Impact:


Ensure product quality and stability before release


Improve user experience through proactive testing and feedback


Contribute to building reliable, scalable insurance software solutions

Read more
Service Based Company
Service Based Company
Agency job
via by Ananya Das
Delhi
4 - 6 yrs
₹6L - ₹8L / yr
Manual testing

We have a role for Manual testing position with NAM Info.


This role will be permanent with NAM info and deploy to client location Delhi.


Work Mode: WORK FROM OFFICE

Notice Period: Immediate to 15 days Max

A decent hike can be provided based on current CTC


Role Descriptions:

Exp Range: 4 – 6 years

Key Responsibilities*

Skills: Manual Testing Processes and Management

Experience Required: 4-6


Desire candidate

  • Candidate should have valid PF.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos