Call Quality Analyst

Responsibilities:

• ACCOUNT MANAGEMENT and OPERATIONS

• Handles day-to-day administration of accounts independently in coordination with the team. Ensures timely execution of work

• Understands clients' requirements in functional as well as business aspects to execute campaigns.

• Generate campaign/project proposals, pricing as well as critical path

• Maintains relationship with key individuals (project owners) at middle management levels of the client organization

• Develops a thorough understanding of brands • Ensures seamless execution of client campaigns, prioritizes resources, and keeps Reporting manager and other groups well informed of progress and changes • Participates in interactive strategy Developmnent with the Strategy Team 

Skills:

• Should be able to build strong client relationships

• Should be able to build strategic partnerships

• Client assessment skill

• Excellent Communication Skills

• Decision rnaking skills

• Planning and Organizing Skills 

If interested kindly share updated cv at hitanya(at)zohomail(dot)in

At Qiro, we are a dynamic team united by a mission to foster a fair, transparent, and decentralized global lending market. Our focus lies in developing an institutional private credit protocol that seamlessly connects on-chain lenders with off-chain borrowers.

What we’re looking for:

Currently, we are seeking a Senior Backend Engineer to take charge of designing, developing, and maintaining our backend systems. As a pivotal team member, you will play a key role in ensuring the resilience, scalability, and security of our systems. You’ll collaborate closely with cross-functional teams, including smart contract developers, frontend developers, product managers, and designers, to deliver high-quality software solutions that drive our success. 

What You'll Do:

• Build and contribute to backend systems supporting Qiro products, interacting with different blockchain networks and external systems.
• Design and develop scalable and resilient client-facing backend APIs, internal services, and scripts for efficient execution of business logic.
• Architect and implement scalable backend solutions capable of handling growing user loads and evolving business requirements.
• Develop and maintain comprehensive test suites, including unit tests, integration tests, and end-to-end tests, to ensure the reliability of backend systems.
• Implement monitoring and debugging tools to proactively identify and resolve issues, ensuring high system availability.
• Collaborate with engineers, QA, and DevOps teams to deliver high-quality code within project timelines.
• Document code, APIs, and technical processes to facilitate knowledge sharing within the team and support the onboarding of new developers.

What Makes a Great Candidate:

• Strong experience in Node.js and Typescript, with proficiency in frameworks like ExpressJS (additional stacks may be used based on project requirements).
• Previous work experience in the blockchain/DeFi space, demonstrating a strong technical understanding of the EVM ecosystem.
• Proven expertise in developing backend REST APIs at scale, handling high request volumes while maintaining low latency and optimal system performance.
• Extensive professional experience in software design and architecture.
• Deep knowledge of testing frameworks and principles.
• Passion for exploring new technologies and the ability to autonomously evaluate them, making suggestions for improvement.

Nice to Have:

• Bachelor’s or Master’s degree in Computer Science.
• Smart contract development experience.
• Understanding of real-world asset tokenization on-chain.

Benefits:

• Competitive salary with regular reviews.
• Flexible remote work.
• Flexible working hours.
• Opportunities for professional growth—your success has no limits when you're driven to excel.

If you are excited about the prospect of contributing to our mission and possess the skills and passion we're looking for, we invite you to be a part of our innovative journey at Qiro. Apply now to join a team where success knows no bounds!

**Job Description:**

1. We are looking for at least 3 to 6 years of experience and have infosec certifications CISSP ,Data Security ,CISA,Cloud security,Security montioring&incident response,ECSA, or relevant proven experience in Setting up ,executing Infosec processes for organisations using policies and technologies.

2. Must have understanding and experience in SaaS technology and setting & enhancing up infosec policies and controls to secure cloud infra,data of saas ,IT infra, Code practices. with respect to NIST,SOC2,ISO 27000 series,CIS, MITRE,GDPR,OWASP,SANS frameworks.

3. Specialized on GRC (to carry required compliance certifications one by one needed for SaaS )as well as able to do ground work with respect to technical Setup, execution of the infosec related controls & activities such as Vulnerability assessment, SIEM & incident response, Cloud security, Data security in SaaS with respect insider data theft and outsider exploitation, code security ,pen testing and able to present it to management etc.

Job Requirements :

- Candidate should have 2-5 years of regular working experience.

- Must have expertise in React js, Redux, MongoDB, MySql, NoSQL.

- Must have done multiple projects using React js, Redux, with Cross browser/device compatibility.

- Good knowledge of events handling in client-side and server-side.

- Good knowledge of code versioning tools, such as Git/bitbucket

- Good logical and mathematical programming skills.

Responsibilities :

- Manage all accounting transactions

- Handle monthly, quarterly and annual financial closing, manage balance sheet and P/L statements

- Document financial transactions by entering account information, review and reconciling accounts

payable and receivable

- Ensure timely vendor payments, compute taxes and prepare tax returns

- Review financial transactions and documents

- Preparing PF, PT and ESIC returns and fulfilling the statutory compliance of the company.

- Reinforce financial data confidentiality and conduct database backups when necessary

- Preparation of GST returns and filings.

Requirement



2-3 years of relevant experience and at least a year of working experience in

the FinTech industry is preferred.



Professional accounting qualifications (CA/CMA) Inter is a plus.



Strong Excel skill is required.



Detail-oriented

Requirement:

• The knowledge of PHP. ...
• Laravel experience. ...
• A strong command of HTML, Java, and CSS.
• The understanding of PM frameworks – Agile, Scrum, Waterfall, etc.
• Working experience of handling APIs; knowledge of RESTful or SOAP.
• Solid understanding of OOP and model view controller (MVC).

Job Description:

MySQL - DBA L3 Support

• 7 -10  years of experience in MySQL, handled multiple versions & flavors of MySQL servers both for standalone & enterprise version, Data center and VM/Cloud setup.
• Strong database Configuration and troubleshooting / problem solving skills.
• Strong knowledge of database backup and recovery concepts and practices.
• Enabling disabling scheduled Jobs on MySQL Server
• Work with Dev and DevOps engineers to ensure that all needed data is gathered and provided to them for any performance issues
• Experience in managing both on-prem DB as well as VM / cloud based DBs
• Maintenance of backups (perform backups, monitor backup, report obsolete backups)
• Maintenance of user access (creating user accounts, dropping user accounts, granting privileges)
• Maintenance of log and trace files (remove, initialize, archive them)
• Knowledge on SQL scripts
• Managing Database administration includes Daily health checks, Database tuning, Query optimization & Backup & Replication
• Experience in alert configurations using existing alerting tools or scripts