Call Quality Analyst

KEY RESPONSIBILITIES

1.   The SEM specialist plans, executes, and manages the overall SEO strategy for clients.

2.   Create, manage, and optimize PPC campaigns across platforms like Google Ads/Adwords and Bing Ads.

3.   Work closely with the content, design, and product teams to ensure alignment of marketing efforts.

4.   Assist in developing landing pages and other marketing materials that enhance user experience and conversion rates.

5.   Conduct keyword research and analysis to identify high-potential opportunities.

6.   Analyse, track, and improve existing paid adverts and campaigns, in real-time if needed

7.   Design, plan, create, and launch digital marketing campaigns based on current needs and company goals

8.   Work with paid advertising platforms such as Google, Yahoo, Bing, and more

9.   Manage campaign budgets, ensuring optimal allocation of resources to achieve

desired outcomes.

10. Ensure that all advertisements meet client needs.

11. Measure effectiveness of SEO marketing efforts

KEY REQUIREMENTS

1.   Bachelor’s degree in marketing or other related fields

2.   Experience as SEM specialist, pay-per-click (PPC) Manager, or other related roles

3.   Knowledge of A/B testing.

4.   Skilled in HTML, Javascript, and CSS.

5.   Strong analytical skills with the ability to interpret data and make data-driven decisions.

6.   Excellent communication and collaboration skills.

Knowledge of fintech industry trends and regulations is a plus

• Designing engaging and responsive landing pages
• Optimising sites for maximum speed and scalability
• Liaising with back-end developers to ensure web and app logic is properly integrated
• Ensuring website function and stability across devices i.e. desktop, mobile, tablet
• Working with marketing and research teams to incorporate brand elements and relevant market research findings into website
• Providing internal support and external customer service throughout the build and launch process of the website

Skill Required:

• HTML5, CSS3, 
• Javascript and jquery elements
• Bootstrap 
• WordPress, Drupal, Joomla
• Graphic Designing
• Photoshop
• Illustrator

Principal Software Engineer

Opportunity in this role / Why should you join here?

You will enjoy working with us if you are looking to work in a stimulating, flexible, open environment. You will experience ownership and independence at the same time providing technical solutions that work.

You will be part of the madness and thrill of growing the business from scratch. You get to make decisions, fail fast and learn fast. You get to contribute, add value to the organization by thinking like an entrepreneur. You are supported by the best talent in the industry and work with creative teams. You are rewarded as you go on proving yourself.

Requirements:

• Bachelor's degree in Computer Engineering/Computer Science or related field
• At least 6+ years of experience with at least 4 years of software application design experience
• Strong analytical and problem solving skills
• A full stack generalist with experience in both front-end and back-end technologies
• Proven experience in high-level programming languages, like Java and Development of scalable Web Applications and Web Services
• Experience in JavaScript frameworks like Angular, React, NodeJS
• Passion for delivering products end-to-end, from ideation to implementation
• Proven experience building complex web applications and micro services
• Strong experience with Spring Boot stack (spring cloud, spring-data)
• Extensive experience in developing and consuming REST APIs
• Experience in PHP is a plus advantage

Responsibilities:

• Participate in design reviews and recommend improvements
• Provide technical guidance in software design and development activities
• Recommend new technologies to ensure quality and improve productivity
• Support in all phases of SDLC and ensure delivery of high-quality products
• Analyse business requirements and design/develop most effective technical solution
• Analyse and troubleshoot application issues in a timely fashion
• Work with other engineers in planning, prioritising and executing assigned tasks within deadlines

x• Work with QA team in preparing test cases and assist in automation

• Mentor other Engineers as and when required
• Assist in maintenances and upgrades of existing software applications
• Assist in risk assessment and mitigation activities.
• Assist in technical audits and make sure to implement audit recommendations.

About Easyrewardz:

• Easyrewardz offers industry-agnostic cloud-based CRM, Loyalty and Conversational Commerce solutions that enable seamless omnichannel customer experience.
• At Easyrewardz, we believe that every customer data captured has a story to tell! Our key focus has always been to help brands deliver seamless customer experience and create a deeper customer connect by leveraging actionable insights obtained from data.
• The Indian retail ecosystem is still learning to rely on data when it comes to delivering consistent customer experiences throughout the journey, hence we’ve tried to address those gaps and pain points with our CRM suite.
• Our entire gamut of solutions has Customer Data Platform at the core providing intelligence that powers every product and enables Single View of Customer.

About the role

At EasyRewardz, we're using leading-edge technology to create best loyalty solutions of tomorrow. When you join us as a Sr. Software Engineer, you'll become part of a team focused on innovation and change. You'll work a little harder. You'll aim a little higher. You'll expect more from yourself and others. And at the end of the day, you'll be doing a lot of good work. Through a lot of inspired individuals, we are using technology to build varied nature of loyalty solutions that works better for more people in more ways than ever.

We are looking to reinforce our team with people who are decisive, brilliant and built for speed -- people like you.

As a backend .NET core developer, you will be predominantly involved in:

• Developing business solutions by creating new and modifying existing software web applications.
• Coding, testing, debugging & supporting all types of enterprise web applications consistent with established specifications and business requirements to deliver business value.

This is more than a challenging development role. This is high performance technology.

Responsibilities:

• Develop, test, implement and maintain .net core based middle layer/services application working with established processes.
• Ensure adherence of best coding practicesfor a high-performance data processing backend application.
• Identify production and non-production application issues & assist team with optimal solution.
• Identify opportunities to fine-tune and optimize applications of .Net core developed projects, including periodic code review.
• Provide technicalsupport and consultation for .Net core backend application and deployment related queries

Desired Skills Technical Skills

• Experience in WCF/Web Services or REST API (Using C#.Net core)
• 1+ years of hands on experience (using HTTPS) .Net core Based Windows Services 2+ year of hands on experience SQL Server (2012 or 2014)
• 2+ year of hands on experience in writing high performance SQL queries.
• (MySQL is preferable) Message Queue (RabbitMQ, Kafka or similar) Work experience preferable for message queue based architecture development Distributed Cache Management (Redis Cache, MemCached or similar) Experience preferable

Job Description - Software Developer (Experienced)

Syook is an established startup with multiple tier-1 clients, headquartered in Bengaluru, working in the B2B space. We're on the verge of international expansion and hence looking for people who want to learn, contribute and grow along with us. If you are someone who enjoys getting your hands dirty and building things from ground up (which also means you learn truck loads), then we have a place for you!

Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!

First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.

Our product stack is MERN (React, Node + Express, MongoDB) and we use React Native on mobile.

We’re looking for someone who has always loved to solve problems and write clean, neat codes with excellent comments, as well as maintain clear documentation. It’s great if you also love getting on the creative side of things and enjoy creating user experiences that are inviting, intuitive and impactful. Designing the layouts of the product, the navigation and the complete look and feel of it could also be something you are involved in. 

Now let’s come to what you need to fit into this role :-

• You primarily identify as a full stack engineer and are comfortable working on the server-side as well as have sound knowledge of frontend.
• You have experience in leading a pod (3+ years) and have engineered a product at scale. 
• You can write non-trivial programs in Javascript/Python. If you don't know either, you can learn a language quickly.
• You can write clean, modular code in either Object-Oriented style or Functional style. 
• You are fluent in using at least one NOSQL DB, preferably MongoDB, but feel free to surprise us.
• You have shipped code to production recently, regularly.
• You are driven and care about doing a good job and improving your craft.
• You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira
• You have high integrity and you are reliable.
• Can lead a highly driven team and galvanize Syook Engineering in the tech community and position the engineering team for growth.
• You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 

Apart from the above it would be a plus if you also have

• Experience with Docker & Kubernetes
• Experience with Kafka
• Open source contributions

A day in your role will involve any of the following (or a combination):

• Lead a pod of 5-6 developers to carry out sprints and develop features
• Be part of product planning with the product manager
• Understand the requirements and give adequate time estimates for the features
• Take the lead in deciding how to build what needs to be built for scale 
• Coordinate with QA for every release and make sure releases are bug free

This list is not exhaustive at all, and you'll have a lot of autonomy over your work.

This is a full time position based out of Bengaluru with the option of working remotely few days of the week. During the interview, you'll be able to share what you're most interested in.

1. We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
2. We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.
3. Our team has a wide range of experiences (Oilfield, Telecom, Psychology PhD, etc.) and are excited to learn from you, too.
4. You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.
5. We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
6. We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.

1. We're small (~30 people in the company now), so if you like more established companies, it's not (yet) the right time. You'll have to help build our company's culture too.
2. Since we're an established and growing startup, projects and priorities may shift.
3. Our customers love us, and there's a lot we can improve. It's a great place to be, but this means there's some jank. (Nothing too scary! 😃)
4. We can't (yet) provide constant close mentorship for junior developers. As we grow, we'll get a lot better at this.
5. Since you'll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You'll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.

None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.

1. Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
2. Happy to try things out to validate new features, and move on if they no longer solve a problem.
3. Excited for a front-row seat into a fast growing, early stage company. Things will change a lot!
4. Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
5. Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
6. You are driven and care about doing a good job and improving your craft.
7. You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these 
8. Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.

Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:

1. You are fluent working with client-side and server side scripting and JavaScript frameworks, in particular Node.js, Mongo.db, React and React Native along with state management libraries like Redux. 
2. You are proficient in understanding of web markup, including HTML5, CSS3
3. You have experience in developing mobile apps and have put it to production
4. You can write non-trivial programs in Javascript.
5. You can write clean, modular code in either Object-Oriented style or Functional style. 

1. You are comfortable with Test Driven Development.
2. You have shipped code to production recently, regularly.
3. You are fluent in using the tools of the trade: Testing, Infrastructure Setup, Code Pipelines, Editors, Git, Command line, Slack, Jira.

Apart from the above it would be a plus if you also have

• Experience with Docker
• Open source contributions 

Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.

We use linting, e2e testing, CI CD, observability logging, and production probers. We've documented both our web and mobile apps so that you should be able to get started easily—and if you need help, we'll absolutely improve our docs—and contribute your first day.

We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.

You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.

We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.

You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.

If we're both excited to continue, we'll send along a bunch of information about the company that you can go through on our own time. You'll then have the opportunity to chat with other people in our company to learn more about them and the company.

We'll have another conversation to talk in depth about your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.

This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.

Through this and the next steps, you'll meet more people in the company so we can get to know each other.

Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.

We can choose mutually between several different options:

1. A live pair coding session where we'll work through some problems.
2. Working through similar problems independently as a take home challenge.
3. Presenting any previous work you've done (example: open source, side project, or even another interview you did).

We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.

If you're excited to learn more, you should apply for the job pronto. If we think you might be a fit, we'll respond really fast. Please let us know if you have timing constraints. Regardless, we'll try our best to respect your time along the process.

You can learn more about what we're up to:

1. Our company’s website (https://syook.com">https://syook.com) to learn more about the space we're working in, where we write about how IoT is a gamechanger to build smart factories and workspaces.
2. Check out our social media handles like Facebook, LinkedIn, Twitter and Instagram (https://www.facebook.com/syookapp/">https://www.facebook.com/syookapp/, https://www.linkedin.com/company/syook/">https://www.linkedin.com/company/syook/, https://twitter.com/syookapp?lang=en">https://twitter.com/syookapp?lang=en,   https://www.instagram.com/syookinsite/">https://www.instagram.com/syookinsite/)

If you think you're a good fit here, then we should get talking!! If not, all the best with your job search.

Krafty Solutions is looking for an enthusiastic, energetic, young-minded mobile application developer who take pride in the work they do.

Krafty Solutions is a product design and development studio where you will learn a lot in your field by working in a very friendly environment. An opportunity will be given based on your preference.

About You

If you're the guy who has a strong bias for making things happen, always wears a smile on your face, with a proactive attitude then we would like to meet you. You will work closely with your team leader who will help you to learn new things as well as resolve your doubts. If you're interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

Knowledge

• Strong knowledge of OOP, Java and Android SDK.
• Experience in RESTful, JSON and XML parsing, SQLite, Push Notification, Payment Gateway Integration, In app Purchase
• Experience of integrating third-party libraries.
• Hands on with Kotlin, Android-KTX libraries and Unit testing (Junit, Espresso, Mockito, Firebase Test-case)
• Hand on experience on Android UI Development (Material Design Component), multiple device resolution support, landscape and tablet support, multi-language & RTL support in layout.
• Understanding of App Lifecycle, Activity, Fragment, Background Service, Broadcast, Gradle, Memory management, Threading etc.
• Understanding of architecture design patterns like MVP and/or MVVM
• Android jetpack component(Room, DataBinding, LifeCycle, LiveData, Navigation, Paging, ViewModel, WorkManager)
• Proficient understanding of code versioning tools (e.g. GIT)
• Data binding library, constraint layout, RxJava concepts,
• Experience with publishing app on Google Play Console and managing the app lifecycle
• GraphQL knowledge is a plus

Responsibilities and Duties

• Overall responsibility and accountability for Android App
• Hands-on coding, systems analysis, design, and delivery of projects assigned.
• Overall App Design - code, performance, security, size
• Deliver new features, execute on the roadmap and plan for the future.
• Convert app requirements into actionable and tangible items for all stakeholders
• Release planning and timely integration with other stakeholders (product, backend, frontend, ui/ux etc)
• Proactive ANR, other crash fixes etc
• Continuously discover, evaluate, and implement new technologies to maximize development/performance etc
• Improve product quality through code reviews, writing effective unit tests, and collaborating with QA

Key Skills

• Kotlin, Java, RxKotlin, RxJava, Android SDK, Android Studio, Git Required
• Education - B.E/ B.Tech/BCA/MCA/MSc IT degree in Computer Science, Engineering or a related subject
• Experience - 3-6 yrs

Benefits

• Great Company Culture - A relaxed, friendly and positive company culture with a dynamic young team
• Work-Life Balance - Genuine work/life balance served at Krafty.
• A Well Earned Rest - You will get 11 paid public holidays as well as 12 paid leaves. So, a total of 23 HOLIDAYS
• Flexible working hours - Reaching late at the office would never be an issue for you. Fully remote culture
• Weekends Off - Saturday & Sunday Fixed Off

• 7 - 10 years of relevant Business Development for product and services companies targeting Analytics / IT sales /staffing Technology companies.
• Must have generated a minimum of $1-2M revenue in the last 12 months
• Experience in North American Market Lead Generation is mandatory

• Bringing in domain expertise in sales & marketing.
• Developing and implementing the short, medium and long term E Commerce Channel Sales & Marketing strategy in consultation with Special Channel head and business units, product portfolio management with P&L responsibility
• Inventory Management; Managing metrics related to inventory, purchasing forecasts and transportation, monitoring stocks in warehouse & process standardization to ensure smooth functioning of packaging & order delivery.
• Grievance Handling; Resolving product returns & late delivery related grievances.
• Development of processes for timely collection process, timely payment tp all vendors related to supply chain/fulfilment.

What you need to have: