Call Quality Analyst

Job Summary 

We are looking for a skilled Java + Cloud Developer to design, develop, and maintain high-performance applications. The ideal candidate will have strong expertise in Core Java, Spring Framework, multithreading, and database management, along with exposure to cloud platforms and containerization technologies. 

Job Title: Java + Cloud Developer 

Location: Pune / Mumbai / Bangalore  

Experience Level: 4-8 

Employment Type: Full-time 

Key Responsibilities 

• Design, develop, and maintain scalable Java applications using Core Java, Spring Framework, JDBC, and multithreading concepts. 
• Implement and integrate database solutions using relational and NoSQL databases. 
• Utilize JDBC for database connectivity and manipulation. 
• Work with cloud platforms such as Azure or GCP; experience with DevOps practices is an added advantage. 
• Develop, deploy, and manage applications using containerization technologies (Docker, Kubernetes). 
• Debug and troubleshoot applications through log analysis and monitoring tools. 
• Collaborate with cross-functional teams to ensure seamless integration between multi-service components. 
• Handle large-scale data processing tasks effectively; hands-on experience with Apache Spark is a plus. 
• Apply Agile methodologies (Scrum/Kanban) in daily development activities. 
• Continuously research and adopt new technologies to improve development processes and methodologies. 

Required Skills & Qualifications 

• Strong proficiency in Core Java (Java 8 or higher) with a deep understanding of threading and concurrent programming. 
• Solid experience with the Spring Framework and its various modules (Spring Boot, Spring MVC, Spring Data, etc.). 
• Experience with RDBMS (e.g., MySQL, PostgreSQL, Oracle) and NoSQL databases (e.g., MongoDB, Cassandra). 
• Basic understanding of cloud platforms (Azure, GCP, or AWS). 
• Knowledge of DevOps practices (CI/CD, version control, monitoring tools) is a plus. 
• Familiarity with Docker and Kubernetes for application deployment and scaling. 
• Strong analytical and problem-solving skills. 
• Good communication skills and ability to work in a collaborative environment. 

Preferred Qualifications 

• Hands-on experience with Apache Spark for big data processing. 
• Exposure to microservices architecture and API integrations. 
• Familiarity with log monitoring tools (ELK, Splunk, etc.). 

Note : Serving Notice OR 30 Days NP

Role and responsibilities:

• Establish in concert with IT leadership, an effective IT Change & Release management process in REMSC ERP CoE, primarily in SAP environment for the assigned scope.
• Ensure all releases are delivered as per the defined process and deviations are analysed and appropriately remedied. Collaborate with solution architects, functional analysts, service managers, business users and other stakeholders to ensure the changes in the releases are delivered as planned.
• Work closely with release management and relevant stakeholders to ensure smooth deployment of the changes.
• Ensure all QA checklists are followed and aligned with established change & release processes.
• Create and maintain adequate QA documentations ensuring it is up-to-date and available to all relevant stakeholders.
• Support and facilitate audits on the application change management
• Support in Control performance activities to align with established QA and process guidelines.

Knowledge, Skills, Experience:

• Advanced knowledge and prior experience in SDLC. Experience in SAP is highly desirable.
• Basic knowledge and experience in application change management & release management in a complex IT environment.
• Good communication and presentation skills with ability to effectively collaborate with diverse and complex stakeholders.
• Strong problem solving skills with keen attention to details.
• Good working knowledge of office applications like MS Outlook, Word, Excel, Visio, etc.
• Bachelor’s degree in relevant discipline or equivalent work experience.

Principal working relationships:

• IT change team members like Domain Managers, Solution Architects, Functional Analysts, Release Managers, Cluster/Country Service Managers, etc., for understanding and delivery of changes.
• Business users and decision makers as customers.
• ERP CoE Release Manager to manage QC activities and release activities

• Proven software development experience and ANDROID skills development
• Proven working experience in ANDROID app development and
• Have published at least one original ANDROID app
• Experience with ANDROID SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Experienced in SWIFT Language

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Roles and Responsibilities

To build cross-platform mobile apps for Android, IOS, and Web. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.

Desired Candidate Profile

- Deep experience contributing to and managing high-scale production mobile apps. You must have previous experience in Flutter development.

Responsibilities and Duties :

• 2-5 years working as a full-time professional developer (Mobile) and 2 Years in a flutter is must
• Experience building a complex mobile applications, flutter would be advantage
• Good to have if it's on the Play Store/App Store or any other demo
• Willing to work with cross-platform frameworks
• Willing to learn and work on different mobile platforms frameworks when needed.
• Familiar with REST Api's, websockets in mobile integration.
• Working with a version control system (i.e., Git)
• Good communication skills.

• Strong problem-solving skills.
• Team worker.
• Very comfortable learning new technologies, tools, and platforms.
• Highly motivated.
• Initiative and passionate.
• Strong problem-solving skills.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.