Call Quality Analyst

Job Title : IBM MQ Administrator

Experience : 8+ Years

Locations : Bangalore / Pune / Hyderabad

Positions Open : 5

Shift Timings :

• 07:00 AM – 04:00 PM IST
• 02:00 PM – 11:00 PM IST
• 10:30 PM – 07:30 AM IST (Night Shift)

Work Mode : Hybrid (3 Days Work from Office)

Job Summary :

We are seeking experienced and skilled IBM MQ Administrators to join our team.

The ideal candidate will have a deep understanding of IBM MQ, IBM WebSphere, and associated middleware technologies.

This role involves managing and maintaining the messaging infrastructure to ensure secure, efficient, and reliable communication between applications across the enterprise.

Key Responsibilities :

• Administer, monitor, and support IBM MQ infrastructure.
• Manage and troubleshoot IBM WebSphere, Tomcat, JBoss, and Apache environments.
• Configure and maintain AppConnect integrations.
• Perform regular system health checks, maintenance, upgrades, and patch management.
• Monitor message queues, logs, and system performance for timely issue resolution.
• Work in a multi-shift environment and provide on-call support as needed.
• Collaborate with application and infrastructure teams to support deployments and troubleshooting.

Must-Have Skills :

• IBM MQ Administration
• IBM WebSphere
• Apache Tomcat
• AppConnect
• JBoss
• Apache HTTP Server

Good-to-Have Skills :

• IBM WebSphere Application Server (WAS)
• Microsoft IIS

As an Academic Counselor, you will provide essential academic counseling and career guidance to

prospective students, helping them navigate course offerings, admissions requirements, and career

opportunities in the analytics industry. You will be a key part of our admissions team, working closely

with students and their families to drive student enrollments and support student retention.

Key Responsibilities:

 Student Counseling: Provide personalized guidance to prospective students on

BIA’s academic programs, course offerings, fees, curriculum, and prerequisites.

 Admissions Assistance: Guide students through the admission process, including application

submissions, interviews, and document verification to ensure a seamless experience.

 Lead Follow-Up and Conversion: Follow up with potential leads and inquiries, using lead

conversion techniques to drive student enrollments.

 Presentations & Online Counseling: Conduct engaging presentations, online counseling, and

face-to-face meetings to explain the features, benefits, and career opportunities associated

with BIA’s courses.

 Record Maintenance: Maintain accurate records ofstudent counseling sessions,follow-up

actions, and feedback in alignment with data management best practices.

 Career Counseling: Provide career advice on job opportunities, certifications,

and upskilling relevant to the analyticsindustry to help students achieve their professional

goals.

 Collaboration: Work closely with the marketing and admissionsteams to drive enrollments,

meet student intake targets, and achieve organizational goals.

 Industry Awareness: Stay updated on the latest trends in education and analyticsto provide

informed, insightful guidance.

 Relationship Building: Build positive relationships with students, parents, and educational

About the Role:

We are looking for a detail-oriented and analytical Senior Data Analyst to join our Chennai team. The ideal candidate will have strong skills in T-SQL/PL-SQL, data platform management, and reporting tools, along with experience in database administration and performance tuning. You will play a key role in transforming raw data into meaningful insights that drive business decisions.

Key Responsibilities:

• Write complex queries using T-SQL / PL-SQL to extract, manipulate, and analyze data.
• Develop and maintain reports, dashboards, and visualizations using modern reporting platforms (Power BI, SSRS, etc.).
• Manage and maintain the data platform to ensure availability, accuracy, and security.
• Support database administration tasks including backups, restores, access management, and monitoring.
• Perform performance tuning of SQL queries and databases to ensure optimal response times.
• Collaborate with cross-functional teams to understand data requirements and deliver actionable insights.
• Ensure data integrity and consistency across all reporting systems.

Mandatory Skills:

• T-SQL / PL-SQL – Advanced query writing and stored procedure development.
• Reporting Platforms – Experience with tools like Power BI, SSRS, Tableau, etc.
• Data Platform Management – Knowledge of modern data ecosystems (SQL Server, Oracle, Azure Data Services, etc.).
• Database Administration – Proficient in handling database maintenance, security, and monitoring.
• Performance Tuning – Strong understanding of optimizing SQL queries and database performance.

Preferred Qualifications:

• Experience with cloud-based data services (Azure, AWS, etc.)
• Knowledge of ETL tools and data warehousing concepts
• Understanding of data governance and compliance

What We Offer:

• Great Culture – A workplace that feels like home! We believe in collaboration, trust, and creating a supportive environment.
• Growth Opportunities – We invest in your learning and development to help you grow both personally and professionally.
• Health & Wellness – Comprehensive wellness programs and benefits to support your well-being.
• Performance Recognition – We celebrate achievements and recognize efforts through regular rewards and appreciation.

Drop us a message or apply now to be part of something big.

kindly Mentions your:

-Current Location

-Your Total Experience

-CTC

-ECTC

-N.P-

Let's Grow Together

Job Type: Full-time

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift

Key Responsibilities:

• Conduct keyword research using tools like Google Keyword Planner, Ubersuggest, or Ahrefs
• Optimize website content, landing pages, and blogs for SEO
• Assist in developing and implementing link-building strategies
• Analyze and report on website performance using Google Analytics and Search Console
• Collaborate with content and development teams to improve site structure, page speed, and user experience
• Monitor and evaluate search results and performance across major search engines
• Stay up to date with SEO trends, algorithm updates, and best practices

Position: Site Reliability Engineer

Location: Pune (Currently WFH, post pandemic you need to relocate)

About the Organization:

A funded product development company, headquarter in Singapore and offices in Australia, United States, Germany, United Kingdom, and India. You will gain work experience in a global environment.

Job Description:

We are looking for an experienced DevOps / Site Reliability engineer to join our team and be instrumental in taking our products to the next level.

In this role, you will be working on bleeding edge hybrid cloud / on-premise infrastructure handing billions of events and terabytes of data a day.

You will be responsible for working closely with various engineering teams to design, build and maintain a globally distributed infrastructure footprint.

As part of role, you will be responsible for researching new technologies, managing a large fleet of active services and their underlying servers, automating the deployment, monitoring and scaling of components and optimizing the infrastructure for cost and performance.

Day-to-day responsibilities

• Ensure the operational integrity of the global infrastructure
• Design repeatable continuous integration and delivery systems
• Test and measure new methods, applications and frameworks
• Analyze and leverage various AWS-native functionality
• Support and build out an on-premise data center footprint
• Provide support and diagnose issues to other teams related to our infrastructure
• Participate in 24/7 on-call rotation (If Required)

• Expert-level administrator of Linux-based systems
• Experience managing distributed data platforms (Kafka, Spark, Cassandra, etc) Aerospike experience is a plus.
• Experience with production deployments of Kubernetes Cluster
• Experience in automating provisioning and managing Hybrid-Cloud infrastructure (AWS, GCP and On-Prem) at scale.
• Knowledge of monitoring platform (Prometheus, Grafana, Graphite).
• Experience in Distributed storage systems such as Ceph or GlusterFS.
• Experience in virtualisation with KVM, Ovirt and OpenStack.
• Hands-on experience with configuration management systems such as Terraform and Ansible
• Bash and Python Scripting Expertise
• Network troubleshooting experience (TCP, DNS, IPv6 and tcpdump)
• Experience with continuous delivery systems (Jenkins, Gitlab, BitBucket, Docker)
• Experience managing hundreds to thousands of servers globally
• Enjoy automating tasks, rather than repeating them
• Capable of estimating costs of various approaches, and finding simple and inexpensive solutions to complex problems
• Strong verbal and written communication skills
• Ability to adapt to a rapidly changing environment
• Comfortable collaborating and supporting a diverse team of engineers
• Ability to troubleshoot problems in complex systems
• Flexible working hours and ability to participate in 24/7 on call support with other team members whenever required.

- BE/BTech degree in CS/IT with more than 7 CGPA or similar.

- 5 to 8 years of proven experience as a Frontend Web UI engineer or similar role.

- Must have good understanding of Data Structures/Algorithms/Databases and other CS concepts.

- Should be able to design/implement/deploy end-to-end systems.

- Good/Hands on experience with Angular 8+ and scripting programming languages like JavaScript/Typescript.

- Good/Hands on experience with HTML5, CSS, SCSS, Angular Material or any other UI libraries

- Good/Hands on experience in writing the unit tests.

- Must have worked designing the Angular Modules based on the UI/UX provided with RxJs, NgRx, Websockets etc.

- Should be inquisitive enough to pick and work on multiple programming languages and frameworks based on specific cases.

- Having worked in at least one of the cloud computing services like AWS/Azure/Google Cloud is a plus.

- Good Knowledge on Dockers/Kubernetes is a plus.

- Having basic understanding of (or having worked in) server-side web frameworks like NodeJS, Flask, Django is a plus.

Requirements and Qualifications :
- BS/MS degree in Computer Science, Engineering or a related subject
- 3-5 years of experience with Ruby and the Rails framework
- 3-5 years of experience with Git and Github
- 3-5 years of experience with SQL backends, preferably MongoDB, PostGre SQL
- Familiarity with testing tools such as Rspec
- Knowledge of Docker and docker-based deployment

- Critical thinker and problem-solving skills
- Team player
- Good time-management skills

• Liaising with clients to identify specific business problems and develop ideas
• Communicating with colleagues within the agency, such as creatives and account managers, in the process of developing a campaign
• Gaining a comprehensive context for advertising strategies by analysing a wide range of information in detail, including demographics, socio-economic and the market for the client's product and market share;
• Commissioning research from outside organisations to inform advertising strategies, using both qualitative methods, such as focus groups and structured interviews, and quantitative methods, such as demographic profiling and questionnaires
• Running research groups
• Finding an 'angle' on a specific product or service on which to base a campaign;
• Researching the product or service to be advertised, which may involve gaining technical or specific knowledge
• Reconciling the differences between consumers' current perceptions of the brand and the way the client wishes the brand to be perceived;
• Meeting the client to learn the background of the brand and advising on possible approaches to the target market
• Providing the creative team with a clearly defined brief that contains concise information on the product, audience and strategy
• Presenting conclusions and ideas to clients and other agency staff
• Analysing and interpreting customer response and sales data to evaluate the effectiveness of the campaign.

• Work as a part of the clients' virtual business team or individually.
• Act as the SPOC (Single Point of Contact) with clients through email, phone or chat.
• Analyze, Plan, Organize and Work/Delegate the tasks to meet deadline and quality requirements.
• Work as a part of the both internal and external clients' extended team.
• Analyze, Plan, Organize and complete the tasks to meet deadline and quality requirements.
• Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of internal/external clients.

• Graduate/Post-Graduate in any discipline
• Excellent communication skills
• Strong customer service attitude
• Desire to learn new things every day
• Good with comprehension and analytical skills
• Good at using search and internet tools like Google, Wikipedia, Yahoo etc.
• Good in handling Office productivity tools such as Microsoft Office
• Willing to relocate to Bangalore
• The job location is Marathahalli and hence candidates staying near by office location or those who are willing to re-locate nearby to office location are encouraged to apply (One way cab provided within permissible limits).

• Candidates with gap of more than 2 years in their education or professional experience will not be considered for the position.
• Candidates should have all relevant education & experience related documents.