Call Quality Analyst

Review Criteria:

Mandatory:

• Strong B2C Brand Marketing Profile
• Must have 3+ years of experience as a marketer preferably across tech, mobility, energy, fintech, or high-growth apps
• Must have experience executing end-to-end brand and consumer campaigns across Instagram, WhatsApp, content platforms, ATL/BTL, and on-ground activations.
• Must have strong experience in digital storytelling, including social content, creator/influencer collaborations, product videos, and explainer assets
• Strong ability to turn business targets into creative strategies that drive measurable outcomes
• Must have at least 1 year of experience managing a team of marketers
• B2C Product companies
• Candidates must be comfortable working on the 1st and 3rd Saturday of every month.

Preferred:

• Experience in EV, mobility, consumer apps, ecosystem brands, or categories that require behaviour change.

Role & Responsibilities:

You will lead the company's B2C marketing engine end-to-end: brand, content, category education, community, and on-ground activation. You will work closely with sales, product, and creative teams to drive measurable business outcomes.

• This is a role for someone who wants to build from scratch, shape a category, and influence
• the experience of millions of EV users in India.

Key Responsibilities:

• Brand Leadership & Strategy: Build and scale a company's B2C brand with a narrative that cuts across 2W, 3W, 4W riders, drivers, homeowners, and urban professionals.
• Conceptualise and execute end-to-end brand and consumer campaigns across Instagram, WhatsApp, ATL, BTL, and on-ground activations.
• Lead consumer understanding exercises to shape new identify whitespace consumer segments and behavioural triggers that can unlock adoption and usage.
• Oversee the creation of high-quality social content, creator collaborations, product videos, and explainer assets. Manage agency partners, production partners, and internal creative resources.
• Manage, mentor, and scale the organic marketing team including social media and content creators.

Ideal Candidate:

• 3–5 years of experience in consumer marketing, ideally across tech, mobility, energy, fintech, or high-growth apps.
• Proven track record in leading brand campaigns, digital storytelling, and communication strategy.
• Demonstrated ability to turn business targets into creative strategies that drive measurable outcomes.
• Experience working cross-functionally and influencing product, growth, and creative teams.
• Comfortable building from scratch and thriving in a high-ownership, high-velocity environment.
• Bonus: experience in EV, mobility, consumer apps, ecosystem brands, or categories that require behaviour change.

Role: Creative Producer – Web Series

Industry: Media and Entertainment Industry

Function: Product Management

Age Upto: 38 Years

City/State: Noida

Education: Graduation

Work Mode : ONSITE

Working Day : 5

Required Skills: Creative Vision & IP Development,  End-to-End Content Production Leadership,  Cinematic Storytelling & Audience Psychology,  Team Leadership & Cross-Functional Collaboration,  Data-Driven Content Strategy

Description :

Job Overview:

The Creative Producer – Web Series will lead the overall creative vision, strategy, and execution of Web Series content across all formats. The role demands a visionary storyteller who deeply understands cinematic language, audience psychology, and cultural nuances, while maintaining creative excellence and market relevance.

The Creative Producer will be responsible for ideating and developing high-impact original IPs, supervising the full content lifecycle, and ensuring every story aligns with Company’s mission — “Entertainment First in Culture.”

Key Responsibilities:

1. Creative Strategy & Vision:

● Drive the creative vision for company Web Series, ensuring all projects align with the platform’s cultural and entertainment goals.

● Lead ideation and development of original IPs across genres with strong emotional and cinematic value.

● Work closely with screenwriters, directors, and producers to develop highly engaging and culturally resonant scripts.

● Ensure creative consistency, strong storytelling structure, and high production quality across all stages — from concept to scripting, production, post, and release.

2. Content Development & Execution:

● Responsible for content commissioning as per Company’s overall strategy and creative roadmap.

● Ensure smooth execution of projects within defined budget and TATs, maintaining excellence in storytelling and visual quality.

● Maintain a yearly content pipeline, pre-planning content commissioning and licensing in sync with business and cultural objectives.

● Supervise the pre-production, production, and post-production stages of Web Series content to ensure alignment with creative vision.

3. Team Supervision & Collaboration:

● Lead and mentor a team of associate creative producers, writers, producers, and content strategists, fostering innovation and creative ownership.

● Supervise cross-functional teams (internal & external) through all phases — from ideation and scripting to marketing and release.

● Collaborate with marketing, insights, and analytics teams to align creative output with performance goals and audience insights.

4. Platform & Audience Insights:

● Monitor content trends, audience behavior, and performance data to refine content strategies.

● Scout emerging formats, genres, creators, and storytelling trends to keep the company ahead of the curve.

● Analyze content performance metrics and deliver stories with high engagement and completion rates.

● Identify opportunities for IP expansion, spin-offs, or multi-platform storytelling to strengthen the Company's brand footprint.

Qualifications & Skillset:

Creative & Storytelling Skills:

● In-depth understanding of characters, emotions, and visual storytelling.

● Strong grasp of concept selection, narrative pacing, and audience connection.

● Proven ability to develop culturally rooted, high-engagement content.

Technical & Process Understanding

● Deep understanding of Pre-Production (casting, budgeting, locations, costumes, treatment).

● Strong knowledge of Post-Production (editing, sound design, BGM, DI, VFX).

● Ability to maintain storytelling quality across production pipelines.

Strategic & Analytical Strengths:

● Strong understanding of market trends and audience insights.

● Skilled in using data and analytics to shape creative decisions and assess content performance.

Leadership & Decision-Making

● Proactive problem-solver with strong creative judgment.

● Excellent team management and multi-tasking capabilities.

● Ability to balance creative ambition with business strategy and timelines.

Experience:

● Minimum 8+ years of experience in web series creation, creative leadership roles.

● At least 5+ years of on-ground experience in Web Series production and 3+ years in OTT/platform-based content creation.

● High on learning, high on passion, and driven by creative innovation.

Cultural Understanding:

● Deeply rooted understanding of regional culture or broader Hindi-speaking belt sensibilities.

● Ability to translate cultural authenticity into mass, relatable storytelling.

Ideal Candidate:

This role is ideal for a visionary creative leader who lives and breathes cinema — someone with the rare blend of creative instinct, analytical acumen, and cultural depth. The ideal candidate will be passionate about building a cinematic universe that entertains, represents, and elevates regional India on a global scale.

We’re Hiring! Business Development Executive (BDE) – IT Staffing & Recruitment 🚀

📍 Location: Remote

📅 Experience: 6+Years

🏢 Industry: IT (B2B) | Permanent & C2H Staffing

Are you a go-getter with a passion for sales and client engagement in the IT staffing industry? We’re looking for a driven Business Development Executive (BDE) to join our growing team!

🔍 What We’re Looking For:

Must-have: Proven experience in B2B sales with a strong background in IT recruitment – Permanent & C2H

Key Responsibilities:

Lead generation & full sales lifecycle management

Building strong client relationships

Conducting market research & achieving revenue targets

Collaborating with internal recruitment teams

🌟 Why Join Us?

✅ 5-day workweek (Monday–Friday)

✅ Supportive, growth-focused culture

✅ Exposure to diverse IT clients across industries

📧 If this sounds like you—or someone you know—let’s connect!

6 - 12 years of professional experience with any of the below stacks:  

∙MERN stack: JavaScript - MongoDB - Express - ReactJS - Node,  

∙MEAN stack: JavaScript - MongoDB - Express - AngularJS - Node.js

Requirements:

∙Professional experience with JavaScript and associated web technologies (CSS, semantic HTML). 

∙Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment. 

∙Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions. 

∙Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems. 

∙Comfort working in a highly agile software development process. 

∙Positive and solution-oriented mindset. 

∙Experience owning a project from concept to production, including proposal, discussion, and execution. 

∙Strong sense of ownership with the eagerness to design and deliver significant and impactful technology solutions. 

∙Demonstrated ability to work closely with other parts of the organization.

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Duties and Responsibilities

• Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
• Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
• Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
• Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
• Be responsible for meeting deliverables on time and in high quality.
• Have an in-depth understanding of what we do as a company and put that neatly into designs
• Have an eye for usability, minimalism, and simplicity.
• Think, argue, analyze, strategize, and iterate. 

PhP Framework,
Laravel,
Codelgniter,
Bootstrap,
Ajax,
Javascript,
CSS,
MySQL,
NoSQL

Skill- 
Normal Communication 
Need to handal the Clients