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Platinum One
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Founded :
2008
Type
Size
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About

PlatinumOne is a communication services provider that offers end-to-end solutions to corporate clients, including domestic BPO services, skilled manpower, and automated communication platforms like IVR and SMS. They have a 300+ seater tele-calling facility in Mumbai, Kolkata, Noida, and Bangalore, catering to a pan-India customer base in all regional languages. PlatinumOne provides comprehensive communication solutions to corporate clients, solving their communication-related problems through a range of services. They offer domestic BPO services, skilled manpower, and automated communication platforms like IVR and SMS. With a 300+ seater tele-calling facility in Mumbai, Kolkata, Noida, and Bangalore, they cater to a pan-India customer base in all regional languages. PlatinumOne operates in various industries, including but not limited to, telecommunications, finance, healthcare, and retail. They have a proven track record of delivering high-quality services to their clients, ensuring customer satisfaction and retention.
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Jobs at Platinum One

Platinum One
at Platinum One
Agency job
via TIGI HR Solution Pvt. Ltd. by Vaidehi Sarkar
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Mumbai
1 - 2 yrs
₹2L - ₹4L / yr
Quality improvement
Software Testing (QA)
Reporting
Test Automation (QA)

Key Responsibilities:

  • Analyze and report on quality trends, root causes, and areas for improvement.
  • Ensure compliance with internal policies, industry standards, and client specifications.
  • Assist in developing and improving quality assurance processes, procedures, and templates.
  • Perform audits, inspections, and evaluations of processes and systems.
  • Provide feedback and training to staff on quality issues and performance metrics.

Key Skills:

  • Strong analytical and problem-solving skills
  • Attention to detail
  • Excellent written and verbal communication
  • Proficiency in using QA/testing tools and software
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