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Quality Analyst

Prajakta Pawar's profile picture
Posted by Prajakta Pawar
2 - 10 yrs
₹2.5L - ₹5.2L / yr
Mumbai
Skills
Quality audit
Quality management
call monitoring
Quality improvement
Total quality management
Telesales
  • Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
  • Ensure coaching & feedback is done for team members to improve overall customer experience
  • Should have an eye for detail & report non-compliance in audit findings
  • Good command in MS Excel
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Onsite

Founded :
2009
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Onsitego in India's #1 after-sales service provider. Get quick and easy repair and maintenance services which include Instant Repairs, Damage Protection, AMC plans for your electronic devices and appliances.
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Prajakta Pawar

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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