
- Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
- Ensure coaching & feedback is done for team members to improve overall customer experience
- Should have an eye for detail & report non-compliance in audit findings
- Good command in MS Excel

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We are looking for "Content Marketing Manager" for Reputed Client @ Chennai Permanent Role.
Experience: 4 - 6 Yrs
Must Have Skills: Good flair for Writing with marketing touch
Good To Have Skills: Social media skills, Digital marketing, SEO, Video Editing
Key Responsibilities:
• Candidate should have knowledge and hands-on experience in content writing skills to position software services to business users and leadership team
• Should be able to work with technical team members to understand the service, solution being provided and convert it into simple English that business leaders (non IT ) can understand
• Should be able to work with diverse set of people
• Should be able to understand the cultural nuances of US customers
• Partner with marketing, sales, alliances, and delivery teams to develop suitable collaterals to position our services
• Should be able to do US overlap hours (India time 2 pm – 10 PM )
Technical Experience Mandatory
• Good command over English
• Mandatory: Marketing flavor while writing the content
Professional Attributes:
• Should be able to work independently on the technical and creative writing
• Should be a good team player and work in collaboration with varied set of people in delivery, sales and partner teams
• Ability to align with US region
• Ability to coordinate and get work done through partners for social media / website related areas
Educational Qualification: Any Degree

Job Responsibility:
-
Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual
-
Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
-
Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.
-
Contributes to team effort by accomplishing team metrics and SLA
-
Provides all billing-related information to customers – helps in resolving any billing issues
-
Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems
-
Ensures and provides quality service to both internal and external customers.
-
Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues
-
Participates and provides expertise as a member of the Customer Care group
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Attends regular meetings and feedback sessions
You will play a crucial role in INCREFF’s growth journey by making our products more scalable
and by designing and developing APIs to interact with the world's best E-commerce portals.
Responsibilities:
● Responsible for developing custom integrations with big fashion and lifestyle brands
● Responsible for interacting with customers’ technical teams and will be designing
customer-specific solutions
● Responsible for solving critical technical issues which would hamper customers
operations
● Responsible for regular engagement with Customers technical team
● Responsible for designing and developing new product features
● Gaining a deep understanding of the e-commerce and fashion industry by solving very
complex problems through cutting-edge applications.
● Responsible for creating public API documentation
Requirements/Qualifications:
● 1-3 years experience in Java programming
● 1+ year of experience in Spring, Hibernate, SQL, REST
● Excellent programming and problem-solving skills
● Excellent written and verbal communication
● Process-oriented and well organized
● E-Commerce domain is a plus
● Engineering degree in Computer Science, IT, ECE
Company Summary/Why Work for Us
Click here to know more about INCREFF

Job Summary :
We are hiring a passionate Angular Front-End Developer to join our team at the earliest.
- You will be responsible for delivering a streamlined experience for our users.
- You will be a good fit if you like building top-notch codebase using the best practices of Angular.
Know your work :
- Create and deploy the front-end application.
- Optimize for high-performance on both mobile and web.
- A passionate front-end developer who can combine the latest open source technologies to provide the best -visualization reports using modeling tools.
- Writing and deploying clean and documented codes on Angular v2 and above, JavaScript, HTML5, and CSS3.
- Coordinate between graphic designers and HTML developers.
- Optimize application for maximum speed and scalability.
What you need to apply:
- Working experience on HTML5/CSS3/JS/Bootstraps/Angular v2 and above is a must.
- Minimum 2-year work experience in Angular v2 and above.
- Strong knowledge of Angular 8 and Ivy Engine.
- Aware of any Object-Oriented JavaScript Frameworks (Backbone, Ember).
- Working experience of Node.js would be a plus.
- Working experience in any NoSQL database would be a plus.
- Experience in working out with RESTful APIs would be a plus.
- Aware of Firebase APIs.
- Previous experience on messaging queues - Redis/RabbitMQ/Kafka would be plus.
Good to have additional skills :
- Previous experience with elastic search.
- An interest in ML with experience in the same(though totally optional) is highly appreciated.
- Working knowledge of Docker/Ansible.
What you get :
- Amazing workplace and colleagues in the IT corridor of Bangalore.
- Competitive salary at par with the best in the industry.
- Immense exposure to new technologies.
Notice Period: Immediately or within two weeks
Location: Bengaluru/Bangalore, Pune
#angularfrontenddeveloper #SeniorAngularDeveloper #AngularIVYDeveloper #AngularIvy


JOB DESCRIPTION
I. JOB DETAILS |
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Position Title: |
Senior Developer – Backend |
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Reports to: |
CTO |
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Company: |
Dvara ERegistry |
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Location: |
Hyderabad |
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II. JOB PURPOSE |
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To develop, maintain and extend Dvara Registry’s web and app-based core workflows and analytics platform with a view to bringing efficiency to its processes on a continuing basis. Team member will be involved in designing and developing both frontend and backend components. |
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III. KEY ACCOUNTABILITIES AND DELIVERABLES |
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1. Development, deployment and maintenance of the backend of web and android applications using Python Django, Flask. 2. Deployment of web applications on cloud infrastructure for scalable, distributed access. 3. Version Control of software developed. 4. Working with business leaders and subject matter experts to understand workflows 5. Research emerging technologies and maintain awareness of current platform roadmaps to assist with developing strategic plans. |
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IV. CANDIDATE PROFILE |
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Educational |
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B.E/ B Tech ( Computer Sciences) or |
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Qualifications: |
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Masters Degree in Computer Science/ Applications. |
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Experience: |
5-8 Years of Web application development (FullStack) Experience with deploying applications on cloud infrastructure, preferably AWS Experience in the development of REST APIs and integrating with UI. Experience with the Agile/Scrum development model Strong experience in code versioning using Git. Strong design, development, and implementation experience. |
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Knowledge/Skills required: |
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Full stack development using Python, Flask/Django Knowledge in using AWS Cloud |
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REST API, Microservices Development . |
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Exposure to databases such as PostGresql and NOSQL |
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Deployment to cloud services, preferably AWS |
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Ability to lead initiatives and drive the design and |
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development of products without handholding. |
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Competencies required |
Open to researching and learning new technologies with a view to delivering efficient solutions Excellent communication, presentation and analytical skills, including the ability to communicate complex, technological concepts clearly to all levels of the organization. Keen interest in researching emerging technologies and maintain awareness of current platform roadmaps to assist with developing strategic plans. |
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Internal |
CTO of Dvara ERegistry Others within the Dvara ERegistry – Operations, Agronomists, Product & Credit, Sales and R&D Machine learning and AI Specialists |
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External |
Data Vendors and partners Technology and Platform Partners Client Technology Departments |
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We are looking for a dynamic Social Media Designer to be responsible for designing and posting original content on online platforms. The responsibilities of a Social Media Designer include posting content on social media, designing graphic material, and attracting consumers via social media.
To be successful as a Social Media Designer, you should be highly motivated, creative, and possess solid knowledge of marketing competencies. Ultimately, a top-notch Social Media Designer should be computer literate, highly organized, and able to work with little direction.
Responsibilities:
- Producing content to be posted online.
- Increasing traffic and appealing to target audiences.
- Creating posts, pages, and applications to attract customers.
- Using programming skills to build pages and applications.
- Measuring key performance indicators.
Requirements:
- Degree in Graphic Design or Computer Sciences.
- Good communication skills.
- Creativity and Graphic Design skills.
- Proficiency in Marketing disciplines.
- Must be self-motivated.
- Be able to produce original ideas.

