- Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
- Ensure coaching & feedback is done for team members to improve overall customer experience
- Should have an eye for detail & report non-compliance in audit findings
- Good command in MS Excel
About Onsite
Similar jobs
- Engaging with our existing customers for cross-selling & up-selling of our products and services.
- Generating leads for our software solutions using tele-calling & on-site meetings.
- Helping with follow-ups and other activities to improve conversion of leads.
- Calling & meeting leads obtained from digital marketing, webinars, etc. & arranging demos for prospects with the pre-sales team.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Understand challenges faced by Indian SMB's & gather market feedback.
Requisite:
- Graduation or Post Graduation (B. Com Preferred)
- Freshers who want to build a career in sales can also apply
- Good Communication, Presentation & Interpersonal Skills
- Proficient in using Microsoft Office.
- Prior experience of working in the SaaS Industry will be a plus.
- Passion for the SaaS industry and its best practices
- Strong desire to learn along with professional drive.
CTC To Offer: Rs. 15,000/- per month to Rs. 20,000/- per month
No. of Openings: 1
Requirement: 0–2 years
Job Location: Santacruz East, Vakola, Mumbai
Work Hours: 10:00am to 6:00pm Monday to Friday; 10:00am to 1:30pm; Saturday
NOTE: Please apply only if - a) You've founding team or founder experience. b) You're from IIT/IIM/NIT/BITS. c) You've graduated in 2021/2022/2023 ONLY.
Location: Anywhere in India
Timing: US timing
About the Role
We are building our founding team and are looking for folks who are excited to get their hands dirty in a 0 to 1 journey. If you are expecting a working playbook that you can scale, the company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you
You will directly work with the founders.
We are looking for an exceptional individual who can take up the challenge to build a global fintech from the ground up. As the hustler in team, you'll need to possess a strong drive, take ownership of your work, and have an insatiable desire to take action and make things happen
You will work closely with marketing, product, sales, and design teams and play a pivotal role in shaping our growth trajectory. You will be required to:
- Set up process for Outbound prospecting (reach out/follow up) via different channels.
- Inbound conversion - Set up and own inbound leads via automated follow up communication.
- Run custom campaigns e.g., writing to VCs for intros to their portfolio companies, writing to conference attendees, scraping forums and communities for relevant leads etc.
- Collaborate with industry leaders/influencers to organize webinars; conceptualize the topics of discussion based on pain points of TG and find creative ways to market the webinar.
- Work with long form content writer to create whitepapers, eBooks, templates and other resources that add value to our TG.
- Conceptualize, co-create and distribute newsletters.
- SEO - Make the company rank #1 for relevant short and long tail keywords.
- Partnerships - Forge strategic partnerships that drive revenue.
- Community - Build & nurture a close-knit community of potential/existing customers.
- Drive channels such as G2 and marketplace listings to get inbound flow.
- Get involved in other go-to-market efforts once the outbound playbook is optimized.
- Product Marketing: Product launches, Explainer videos, exploring engineering as marketing, etc.
- Organic Marketing: Blog posts, social media, Newsletters, SEO etc.
- Email Marketing: Manage lists, track opens, deliverability, domain blacklisting etc.
- Content Creation: Write content to educate internal and external stakeholders on product features and benefits.
Key Responsibilities
- 6 to 24 months of experience building a startup, doing consulting/venture capital, or working in a go-to-market/growth role.
- Solid hustle and entrepreneurial mindset; Thrive under the uncertainty that comes with an early-stage setup.
- Passion for learning new products and industries - excited to dive into the nitty-gritty technical details.
- Strong problem-solving ability and performance/metrics-driven thinking without missing creativity.
- Willingness to get your hands dirty and do the grunt work in the early days.
- Adaptable to work across time zones to cater to a global customer base.
- Excellent written and oral communication skills
- Experience in driving cross-functional initiatives, and also working independently.
- Demonstrated ability to learn quickly and add value immediately in a fast-paced environment.
- Detail-oriented with extremely good follow-up skills, self-driven, and proactive.
- Basic knowledge of SEO, tools used to plan and measure SEO results.
- Self-driven individual with high ownership and strong work ethic.
- Previous entrepreneurial experience is a huge plus.
- Not taking yourself too seriously :)
Good to Have
- Experience catering to CFO persona is a plus.
- Familiarity with billing systems, CPQ and accounting systems is a plus.
- Experience building a small team of interns is a plus.
Job Description:
We are seeking a talented and experienced B2B SaaS SEO Content Writer to join our team. In this role, you will play a critical part in creating engaging and high-quality content for our SaaS (Software as a Service) business, targeting a B2B audience. Your primary focus will be on creating content that is optimized for search engines and designed to attract and engage potential customers.
Responsibilities:
- Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
- SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
- Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
- Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
- Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
- Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.
Qualifications:
- Experience/ knowledge in B2B SaaS content writing with a focus on SEO optimization.
- Exceptional writing and editing skills, crafting engaging and informative content.
- A strong understanding of SEO principles, keyword research, and on-page optimization.
- Familiarity with B2B SaaS and authoritative writing on related topics.
- Strong research skills to gather data, statistics, and insights to support your content.
- Track record producing content driving organic traffic, engagement, and conversion.
- Collaborative skills, meeting deadlines in a fast-paced, cross-functional setting.
- Proficiency with SEO and content marketing tools (SEMrush, Ahrefs, Google Analytics).
A portfolio of previous work showcasing your B2B SaaS and SEO content writing skills.
At Prolifics, we are currently implementing multiple solutions and we are looking to hire talented UIPath RPA Engineer candidates for our development centre in India. This position would be based out of Hyderabad/Pune and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
Job Title: Sr. UIPath RPA Developer
Experience: 6+ years
Location: Hyderabad/ Pune
Fulfilment Type: Fulltime
Job Description:
1. Strong UiPath Development skills
2. Strong communication skills
3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment
4. UiPath citizens developer with skills set on Low complexity automation is good to have
5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath
6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing
7. Experience working with infrastructure teams to guide and assist in issue resolution
8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution
9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
Job type: Full time.
Role type: Technical.
Location: Mumbai
Functional Area: Mobile App development specializing in CRM and Sales Force Automation IT solutions.
About the role:
We are looking for an Android developer responsible for the development and maintenance of applications aimed
at a vast number of diverse Android devices. Your primary focus will be the development of Android applications
and their integration with back-end services. This Android app developer will work with our team of engineers to
design and build the next generation of our mobile applications. In addition, an Android developer must pay special
attention to the application’s compatibility with multiple versions of Android and device types.
You will be responsible for -
● Design, build, and maintain high performance, reusable, and reliable Java and Kotlin Code..
● Collaborate with cross-functional teams to define, design, and implement features
● Translate designs and wireframes into high quality code.
● Should have strong UI development skills (complex views, trees, animations, rendering) and strong knowledge of
the Android UI kit
● Strong knowledge of Android UI design principles, patterns, and best practices.
● Ensure the best possible performance, quality, and responsiveness for the application.
● Experience consuming and/or designing REST APIs and knowledge on integrating with external data sources.
● Strong skills on JSON parsing as well as XML for fetching data into the application.
● Familiarity with cloud message APIs and push notifications.
● Deep understanding of the Android SDK and Android Studio/Eclipse.
● Unit-test code for robustness, including use cases, usability, and general reliability.
● Identify and correct bottlenecks, work on bug fixing and improving application performance
● Continuously discover, evaluate, and implement new technologies to maximize development efficiency
● Strong knowledge of different versions of Android, and how to deal with different screen sizes.
● Experience with offline storage, threading, and performance tuning.
● Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
● Ability to understand business requirements and translate them into technical / coding requirements.
● Proficient understanding of code versioning tools, such as Git.
● Excellent working skills on Android application components like Intent, Service, Broadcast Receiver, Content
Provider and Content Resolver.
● Excellent communication skill and think out of the box to achieve the business logic with less impact and
revisions.
Qualification & Experience:
● Any Engineering Graduate or Post Graduate.
● BS degree in Information Technology, Computer Science or equivalent (BE Preferred)
● 3 Years of Professional Experience.
Great to have’s: Must have skills or competencies.
● Strong written and verbal communication skills.
● Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps
flowing in rapidly and the world is constantly changing
What we offer you?
● An open minded, collaborative culture of enthusiastic technologists.
● Getting to work with our clients and be part of the next level evolution.
About Andesoft Consulting:
Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary
domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit
Sectors.
Company Profile: http://www.andesoftconsulting.com
Note: Since we are a media company, the role will require only media technical skills and you will be working on media technical operations. This role does not need any software testing or software production skills.
Primary Responsibilities
▪ To perform 100% linear watch-through for Audio, Video, & Subtitle content for a variety
of clients and formats (SD, Blu-ray, etc.) and ensure that these assets are free of any
errors.
▪ To carry out menu quality testing and functionality logic testing for a variety of clients.
▪ Report and document issues found using project-related checklists and internal
database.
▪ Communicating with offload units about project status, issues found, etc.
▪ Send daily updates of work to the team.
▪ Communicate and interact with the Production Manager, Authoring team, offloading
units, and associated departments regarding issues related to the project.
▪ Update OMS and time tracker on a project-to-project basis.
▪ Ensure on-time and accurate completion of projects.
Qualifications
Education
▪ 10+3 or equivalent
▪ Experience
- Freshers
▪ Skills
- Good knowledge of Office packages such as Word, Excel, etc.
- Excellent written and oral communication skills.
- Eye for detail in noticing issues, both minor and major, with respect to menu design,
audio, video & subtitles and functionality logic.
- Exposure to game/software testing is a plus.
- Knowledge of Adobe Photoshop, Premier, or other video/audio SW a plus.
- Exposure to AV equipment and other home-entertainment hardware is a plus.
- Must be comfortable with a computer and in tune with the latest technologies.
- Understanding of graphics, imagery and sound specifications, such as colours,
resolution, audio glitches etc, a plus.
- A dedicated and well-rounded individual with the ability to work well under pressure as
part of a team with tight deadlines.
- A keen interest in media and multimedia is required.
- Good eyesight and no obvious hearing defects.
- Keen interest in working with different types of software and hardware is required.
- Desire to learn new concepts and cross-train with other departments.
- An ability to learn quickly and effectively.
- Ability to solve problems under pressure.
- Good judgement and logical/analytical skills.
• Individual should come from a structured development environment and possess a good
understanding of development processes (SDLC) and practices.
• Proficiency with front-end development (HTML 5, CSS and Angular)
• Experience running remote apps in the cloud.
• Programming proficiencies: Windows, Linux, jQuery, Angular, Node.js, MongoDB.
• DevOps activity including software releases to production, monitoring, and reacting to
(investigating/resolving) issues.
• Strong experience developing complex, scalable enterprise software applications.
• Must understand domain complexity and criticality of delivery on time with consistency.
Front End Angular
Location – Gurgaon
• Good exposure on writing Functional/Technical Design Document.
• Excellent communication, presentation, and interpersonal skills and the ability to work in
a team
• Good to have: React JS/ React Native
PREFERRED
• Four Year college degree with Preferred major in Computer Science / Engineering /
Mathematics.
• The individual must exhibit a great deal of personal initiative and accountability.
• Good interpersonal skills with the ability to facilitate or contribute thought leadership.
• Proficiency in data science and analytics.
• Knack for front-end design, proficiency in Photoshop.
• Familiarity with Amazon Web Services (ELB, EC2, S3, etc.)
• Experience working in a fast-paced environment, such as a growing company or agency.
- Delivering a comprehensive service to enquiring customers
- Possibly delegating certain customer enquiries to specific teams
- Managing a large number of incoming calls and emails
- Managing customers’ accounts
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss sales targets
- Generating sales leads, building sustainable relationships where necessary
- Reporting back on results