
- Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
- Ensure coaching & feedback is done for team members to improve overall customer experience
- Should have an eye for detail & report non-compliance in audit findings
- Good command in MS Excel

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Key Responsibilities
- Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria.
- Understand the competitive landscape—be an expert on our competition and how they are positioned.
- Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas.
- Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.
- Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
- Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
- Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
- Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
- Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.
Requirements
- 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
- Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
- Comfortable using collaboration and CRM tools such as Slack and Salesforce.
- Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
- Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
- Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
- Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
- Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
- Bachelor’s degree in business or marketing; MBA preferred.
- Pragmatic Institute Certified (PMC) III or higher preferred.
The Lead UI/UX Designer must be a great leader with the ability to maximize the talents of the teams. Doing so means being a coach, an instructor, a team leader and a critic all at once. The Lead UI/UX Designer work with User Experience Designers, Visual Designers, User Researchers, Front End Engineers, Business Analysts, Copywriters, and other Marketers on a regular basis to ensure the full experience of the UI/UX of the website, web application or mobile application is being taken care of.
Lead UIUX Design Job Description
- Maintain ownership of the product vision and roadmap and improving the product development process. Lead the team in expanding mastery of the business goals of each design request and pushing back on stakeholders with innovative UX/UI proposals.
- Demonstrate high quality design practices. This includes participation in all aspects of UX: research, ideation, strategy, interaction design, and visual design.
- Conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks, working on a framework for judging the success or failure of the product, prioritising feature development and structuring product failures.
- Empower and mentor designers in the team, fostering a collaborative, productive, and positive environment within a growing team.
- Lead design strategy activities to understand user needs & business opportunities, uncover business/user needs, generate potential solutions, craft a holistic vision for the end-to-end product and develop roadmaps for achieving that future.
- Maintain and further build design team workflows that ensure that all designs delivered are in line with style guides and are of high quality standards.
- Ensure that the projects are delivered on a timely manner.
- Highly communicative and responsive both within the team and to stakeholders across the company while managing a large volume of ongoing projects.
Requirements:
- 6+ years of industry experience as a UI/UX designer and/or manager in a cross-functional UI/UX team, dedicated to the complete UI/UX design and development lifecycle of several successfully launched desktop and mobile applications.
- Deep understanding of the iOS and Android platforms and experience designing and launching products for both.
- Proven success designing and optimizing high-quality product experiences for a variety of platforms including desktop, web and mobile. Experience in B2B platforms is an advantage.
- Mastery of UX interaction and design principles and deliverables including rapid prototyping, concept diagrams, user scenarios, wireframes, flows, experience maps, design patterns and annotated comps.
- Architect system wide design solutions that satisfy both product and engineering requirements.
- Experience managing a team of around 6-8 UI/UX designers. Ability to communicate with different departments of a multi-national and dynamic company
- Working knowledge of the capabilities and constraints of web front-end technologies including HTML5, CSS, JavaScript, Bootstrap as well as iOS components and Material Design.
- Drive and willingness to go the extra mile with a strong work ethic.
- Experience in other type of designs (online ads, print, etc.) will be an advantage.
Job Profile Summary
Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Agency and the Client. Effectively executes strategies, problem-solves, and develops solid business relationships. Provides Client service support.
Job Description
- Social Media Manager is responsible for the day-to-day execution of client projects. May serve as the daily contact between client and agency.
- -Proactive in developing and maintaining a close and productive relationship with key client contacts, acting with integrity at all times and including the SAM or AD in communications as appropriate.
- Develops a thorough understanding of the client’s business and be proactive in maintaining and sharing your knowledge of the industry in which they operate.
- Ensures client requests are dealt with promptly and developed into internal briefs by you and your team, distinguishing between a good and poor client brief and proactively ensuring clarity on agreed actions
- Ensures to gain client sign-off at the relevant project stages, involving the SAM/AD when appropriate
- Ensures the work that you send to the client and that of anyone you oversee, is completed in a timely fashion and is of the upmost quality, with high levels of accuracy, attention to detail and relevance to brief ¾ Before a project leaves the agency, ensures that all mandatory requirements have been considered and acted upon to gain sign off by the relevant Production Lead and client
- Identifies and solves problems as they arise, appreciating when it is appropriate to involve or notify the SAM and / or the AD
- Checks contact reports of key meetings and telephone conversations prepared by your team, ensuring these are issued to the client within 24-48 hours
- Proactively manages jobs and the Production Schedule, to ensure that they are scheduled on time, to budget and are monitored using appropriate administration procedures
- Supports those overseen in the prioritization of their tasks, in line with the wider Account
- Handling Team’s activity and objectives, to ensure team deadlines are met. Where necessary, proactively liaises with the SAM and / or AD to ensure priorities are aligned
- Ensures research and background information is prepared the team, for briefs/pitches / presentations as appropriate. Demonstrates capability in contributing to such meetings as needed
- Works with a multi-disciplinary team, developing strong working relationships with the
- Production Team to ensure they can add value and client requirements are managed to realistic timescales and associated budgets are appropriate. Oversees this activity within your team as necessary
- Supports the SAM and/or AD and working with the Insights & Planning Team proactively develops an understanding of strategy and how this applies to the projects you are delivering. Applies and relay this knowledge in an appropriate way
- Proactive in identifying and progressing new business opportunities Administration and financial management
- Monitors ongoing costs throughout individual campaigns
- Ensures accurate quotations for production are produced and distributed at the beginning of any campaign, by you and those that you oversee
- Proactively manages the maintenance of job numbers and job records
- Ensures a systematic and efficient filing system is maintained
- Mentor Junior Account Handlers in managing project finances appropriately
Job Summary
The Software Test
Engineer will work closely with members of research and development to assure that ERP products
developed meet defined high standards for quality.
The candidate will be involved throughout the development lifecycle with particular responsibility in the quality assurance
of software development
The candidate should be highly motivated, goal-oriented, have good communication skills and must have knowledge on
software testing and tools
Essential Duties & Responsibilities
Primary responsibilities include:
Analyze the requirement and create test cases.
Execute test cases and log/verify software defects
Follow test process and standards defined within QA
Demonstrate knowledge of quality assurance processes and methodology.
Qualification
Master/ Bachelor's degree in Engineering, Computer Science, or Information Technology
Software testing course – preferably ISTQB certified
Other Requirements:
Other Desired Experience and Skills:
CERTIFICATIONS (IF REQUIRED): ISTQB (ADDED ADVANTAGE)
Appreciation for and a basic understanding of all quality disciplines and methodologies.
Excellent work ethic and initiative. Self-motivated with demonstrated ability to deliver high-value products in a team
environment.
Excellent verbal and written communication skills.
Knowledge of Microsoft Front & Back Office applications.
Knowledge of relational database concepts and technologies.
We are looking for an HR Recruiter to manage our full cycle recruitment, from identifying potential hires to interviewing and evaluating candidates.
HR Recruiter responsibilities include sourcing candidates online, updating job ads and conducting background checks. If you have experience with various job interview formats, including phone screenings and group interviews, and can help us recruit faster and more effectively, we’d like to meet you.
Responsibilities
- Design and update job descriptions
- Source potential candidates from various online channels (e.g. social media and professional platforms like WorkIndia, Naukri.com etc.)
- Craft recruiting emails to attract passive candidates
- Screen incoming resumes and application forms
- Interview candidates (via phone, video and in-person)
- Advertise job openings on company’s careers page, social media, job boards and internally
- Send job offer emails and answer queries about compensation and benefits
- Participate in job fairs and host in-house recruitment events
- Handle the documentation of the employees
Requirements and skills
- Proven work experience as an HR Recruiter or similar role
- Experience with sourcing techniques
- Excellent verbal and written communication skills
- Excellent grasp on English
- Graduate/ Post- graduate in Human Resources Management, Organizational Psychology or relevant field
Job Purpose: We Are Looking For A Laravel Developer Who Is Dedicated To The Craft, Writes Code That Theyare Proud Of And Can Hit The Ground Running. Qualification: Any IT Graduate Responsibilities:
• Write “Clean”, Well-Designed Code.
• Contribute In All Phases Of The Development Lifecycle.
• Develop And Deploy New Features To Facilitate Related Procedures And Tools If Necessary. Skills Required:
• Hands On Experience In Core PHP.
• Good Experience In Laravel Is Must.
• Good Command Over PHP Framework Like Codeigniter Is An Added Advantage.
• Excellent Knowledge Of MySQL.
• Good Knowledge Of Relational Databases, Version Control Tools.
• Should Be Able To Develop Web Services.
• Knowledge Of Object Oriented PHP Programming And MVC Pattern.
• Good Command Over AJAX/JQuery/HTML/CSS
We are looking for CMS (WordPress and Drupal) Developers for our offshore development center in Indore, India.
Responsibilities:
- 1+ years experience in development, theming.
- Must have knowledge of Customizing WordPress and Drupal Applications
- Develop modify and enhance CMS plugins.
- Develop high-performance, highly scalable, custom development and/or plugin development for WordPress and Drupal sites – integrating templates into CMS.
- Mentor to Junior Developers
- Ability to juggle multiple client projects of varying scope, complexity, and effort.
Requirements:
- Graduate in Computer Science.
- The overall experience of 1+ years in Software Development.
- We are looking for solid CMS (WordPress and Drupal) developer who should have done 3 or more CMS (WordPress and Drupal) projects.
- CMS (WordPress and Drupal) experience is a must.
- 1+ years of experience in development, theming.
- Should be able to write design/requirements documentation.
- Ability to understand technical documents like SRS, Design Document.
- Self-motivated and proactive professional who can take ownership of modules/projects.
- Fluent English communication (verbal & written).
-
Budget max $70/hr
6+ years of working on techno-functional components. -
Experience in Kronos application versions.
-
Experience in configuring Overtime, Grace Period Calculation rules.
-
Experience in configuring waiting period rules for vacation and sick codes for hires/rehires.
-
Experience in building interfaces within Kronos architecture (inbound/outbound)
-
Experience in building reports.
-
Demonstrated strong analytical abilities.
-
Mandatory in Kronos Interface development and troubleshooting, Application security roles, and workflow approvals mandatory.










