
- Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
- Ensure coaching & feedback is done for team members to improve overall customer experience
- Should have an eye for detail & report non-compliance in audit findings
- Good command in MS Excel

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Strong Software Engineering Profile
Mandatory (Experience 1): Must have 7+ years of experience using Python to design software solutions.
Mandatory (Skills 1): Strong working experience with Python (with Django framework experience) and Microservices architecture is a must.
Mandatory (Skills 2): Must have experience with event-driven architectures using Kafka
Mandatory (Skills 3): Must have Experience in DevOps practices and container orchestration using Kubernetes, along with cloud platforms like AWS, GCP, or Azure
Mandatory (Company): Product companies, Experience working in fintech, banking, or product companies is a plus.
Mandatory (Education): From IIT (Candidate should have done bachelor degree Btech or Dual degree Btech+Mtech or Intergrated Msc), From other premium institutes NIT, MNNIT, VITS, BITS (Candidates should have done B.E/B.Tech)
Preferred
Preferred (Skills 1): Experience in Task Queues like Celery and RabbitMQ is preferred.
Preferred (Skills 2): Experience with RDBMS/SQL is also preferrable.
Preferred (Education): Computer science
REVIEW CRITERIA:
MANDATORY:
- Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile
- Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile
- Must have strategic thinking and good communication skills
- Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
- Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)
- Candidates should have graduated in 2018 or before.
- Candidate's current CTC should not be less than 35 LPA
PREFERRED:
- Experience in software/tech/Solution implementation for B2B SaaS
- This is not a leadership role currently but will become with time
ROLE & RESPONSIBILITIES:
We’ve proven the product–market fit and are scaling fast. We’re now building out our Customer Success & Solutions function — and we’re looking for a senior leader who can be both hands-on with customers today and a builder of the CS & Solutions org for tomorrow.
If you’re looking for a fully-baked playbook to simply execute, this may not be the right fit. But if you’re excited to create the playbook, drive customer outcomes, and shape a global CS motion from scratch, we’d love to talk.
You’ll work closely with the CS Lead, founders, and cross-functional heads to ensure every customer has a world-class experience — from pre-sales to go-live to expansion.
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Pre-Sales - Understand client needs and craft custom demos and sandboxes, and present tailored solutions to clients
- Pilot & Onboarding - Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches
- Post Go-Live Success - Continuously assess client health/satisfaction. Collaborate with our product and engineering teams to resolve issues
- Client Relations - Be the voice of our clients. Maintain open communication channels with clients
- Bridge to Product/Engineering - Translate client needs into action items. Keep clients informed on project progress and anticipate any delays
- Documentation - Create and maintain customer success repository of docs, emails, videos, etc. to streamline client support
- Diverse Contributions - To the extent that bandwidth allows, get involved in other aspects of the business e.g. sales, operations, marketing etc
IDEAL CANDIDATE:
- 4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred).
- Comfortable working in US time zones (~3:30 am IST) to directly engage with customers.
- Ability to empathize deeply with customers, understand pain points, and translate them into solutions.
- Entrepreneurial mindset: thrives in ambiguity, loves wearing multiple hats, and drives outcomes without waiting for direction.
- Strong analytical and structured problem-solving skills.
- (Preferred) Computer science or technical background — able to understand product at a granular level, with basic coding ability.
- (Preferred) Familiarity with accounting, revenue recognition, billing, or finance operations.
- High ownership, proactive communication, and bias for action.
- Collaborative, low-ego personality with a sense of humor.
- Not taking yourself too seriously.
PERKS, BENEFITS AND WORK CULTURE:
- Variable: Based on performance
- ESOPs (for full time roles)
- Remote (USA)
BENEFITS (FOR FULL-TIME ROLES):
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsites
- Maternity and Paternity benefits
- Company Laptop
- Friday game nights
Job Title: Software Development Intern
Company: KGIST Microcollege (MGC)
Location: [Insert Location]
Job Type: Internship
Job Description:
- Assist in developing software applications using various programming languages
- Collaborate with the development team to design, develop, and test software solutions
- Develop knowledge and skills in software development practices and procedures
Responsibilities:
- Develop software applications using JavaScript, Java, HTML, Python, and C++
- Assist in debugging and troubleshooting code
- Participate in code reviews and contribute to improving code quality
- Collaborate with the team to meet project deadlines and goals
Requirements:
- Currently pursuing a degree in Computer Science or a related field
- Strong knowledge of programming languages, including:
- JavaScript
- Java
- HTML
- Python
- C++
- Female candidates only
- Strong problem-solving skills and attention to detail
- Ability to work in a team environment
What We Offer:
- Opportunity to gain hands-on experience in software development
- Collaborative and dynamic work environment
- Flexible work hours and remote work options (if applicable)
- Chance to develop skills and knowledge in software development practices
Designation & Key Objectives: Graphic Designer
● Conceptualization to Execution: Plan, Design and Develop graphics based on requirements. Assisting and creating concepts for SALE, Shoot, Launch Campaigns.
● Basic 2D Animation: Creation of 2D animation for videos and ads.
● Assisting and creating ECOM wireframes for SALE, Product launches etc.
● In addition to the above, ideas related to print, retail and hoardings could be implemented too.
Qualifications and Functional Competencies
● A strong background in graphic design
● Knowledge of the latest graphics & video tools and software - Photoshop, Illustrator, Premier Pro, InDesign, After Effects
● Knowledge of current fashion design trends is a plus
● UI knowledge - desktop & mobile is a plus
● Vendor interaction and development abilities
● Should be able to multitask
NET Profile
DESIRED SKILLS
· Experience in Microsoft technologies (Microsoft Dot Net, C#, http://asp.net/" target="_blank">ASP.NET, MVC, Microsoft SQL, .NET Core, Web API, WCF, Bootstrap, JavaScript, Angular JS, Web API, Web services, Rest API)
· Design a complex architecture landscape involving API integrations.
· Hands-on experience in ASP.Net, C#, MVC, WCF, Restful services, Web API, AngularJS, Entity Framework
· Strong analytical & problem-solving skills
· Must have excellent oral & email communication skills.
· Strong analytical and problem-solving skills
· Must have a positive attitude and a yearning to get things done and demonstrate ownership of deliverables.
NICE TO HAVE SKILLS
· Knowledge in Microsoft Azure.
· Good Command on Agile Development & Azure DevOps.
· Knowledge in Angular / React / Node JS
· Mainly they are looking for:
C#
http://asp.net/" target="_blank">ASP.NET MVC,
AJAX,
LINQ,
jQuery,
WebApi.
We are searching for a smart, dynamic individuals who have a passion for coding and a strong will to learn to join our business development team and help us achieve our targets by selling our products through targetting pitching. To be successful in this role, you should have experience selling online products and work well in a team.
Responsibilities:
- Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls).
- Reach out to new customers and explain to them the benefits of Quikkloan services.
- Initiate repeat sales by follow up phone calls from existing customers.
- Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
- Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers.
- Adhere to quality standards and processes within defined metrics.
• Good knowledge on Frameworks: Laravel, CodeIgnitor
• Have exposure in Doctrine
• Have exposure in Ecliipse and LAMP









