Quality Analyst

Social Media Manager: Worli

Prerequisites:

- Experience: 5 years of experience in Social Media Department and 2 years as social media manager

- Skills: Proficient in Social Media Marketing, Digital Marketing, and Social Media Optimization (SMO).

- Content Strategy: Strong experience in strategizing content for social media and developing content calendars.

- Analytical Skills : Ability to analyze social media metrics and insights to improve performance.

- Creativity: Excellent creative thinking and problem-solving abilities.

- Organizational Skills: Strong organizational and time management skills to manage multiple campaigns and projects simultaneously.

- Leadership: Proven leadership experience in managing and mentoring a team of junior managers and executives

- Qualifications: Bachelor’s degree in Marketing, Communications, or a related field.

Key Responsibilities:

Social Media Strategy & Execution:

- Develop and implement comprehensive social media strategies aligned with the brand’s objectives.

- Strategize content for the upcoming month, considering key themes, seasonal trends, and campaigns.

- Oversee the creation and execution of content calendars, ensuring timely delivery and relevance across platforms.

Team Management:

- Supervise, guide, and mentor junior social media managers, ensuring successful campaign execution.

- Coordinate team efforts to ensure smooth day-to-day execution of social media tasks and initiatives.

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Brand Partnerships & Collaboration:

- Manage brand tie-ups, collaborations, and influencer partnerships to increase brand visibility and engagement.

- Ensure effective communication and coordination between internal teams and external stakeholders for seamless campaign execution.

Content Creation & Planning:

- Collaborate with the creative team to create compelling content that resonates with the target audience and aligns with the brand’s voice.

- Oversee the development of monthly content calendars and ensure all content is on-brand, consistent, and engaging.

Paid Campaigns & Reporting:

- Oversee and optimize paid campaigns across Meta and Google Ads, ensuring cost-effectiveness and maximum performance.

- Track campaign metrics such as engagement, reach, conversions, and ROI, providing detailed reports and actionable insights for improvement.

Social Media Optimization (SMO):

- Implement best practices for Social Media Optimization to improve organic engagement and visibility.

- Continuously optimize content for performance across various social media platforms.

Miscellaneous Tasks:

- Travel for shoots and other brand-related activities as required.

- Perform miscellaneous tasks as assigned by management to support the growth of the social media strategy.

Company Name: Synise Technologies Limited 

Location: Mundhwa Pune 

Experience: 6+

Qualification: B.E. Mechanical 

Gender Preference: Male

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Senior SAP ABAP Consultant – Job Description

Position Overview:

We are looking for a highly skilled Senior SAP ABAP Consultant with extensive experience in SAP development, customization, and integration. The ideal candidate should have hands-on experience in ABAP programming, performance optimization, and knowledge of modern SAP technologies like OData, CDS Views, and Fiori.

Key Responsibilities:

• Develop, enhance, and support SAP applications using ABAP, ABAP OO, ALV, SmartForms, SAPScripts, BAPIs, BADIs, User Exits, and Enhancement Frameworks.

• Work on ALE/IDocs, RFCs, and other integration technologies for seamless communication between SAP and external systems.

• Develop and maintain SAP reports, interfaces, conversions, enhancements, and forms (RICEF objects).

• Optimize performance of SAP programs by analyzing SQL queries, improving database access, and implementing best practices.

• Work with SAP Fiori/UI5 and OData services to develop modern SAP applications.

• Implement SAP Workflow solutions to automate business processes.

• Debug and troubleshoot issues in standard and custom SAP programs.

• Collaborate with functional teams (SD, MM, FI, PP, etc.) to understand business requirements and translate them into technical solutions.

• Guide and mentor junior ABAP developers.

• Participate in SAP upgrades, migrations, and system enhancements.

• Ensure adherence to SAP best practices, coding standards, and security guidelines.

Required Skills & Qualifications:

• 6+ years of experience in SAP ABAP development.

• Strong expertise in RICEF (Reports, Interfaces, Conversions, Enhancements, Forms).

• Experience with OData, CDS Views, AMDP, and SAP Fiori/UI5 is a plus.

• Good knowledge of ABAP on HANA and performance tuning techniques.

• Experience with S/4HANA development is highly desirable.

• Strong debugging and problem-solving skills.

• Excellent communication and teamwork skills.

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Preferred Skills:

• Experience in SAP BTP (Business Technology Platform) and cloud-based SAP solutions.

• Exposure to SAP integration tools like SAP PI/PO, SAP CPI.

• Understanding of Agile methodologies and Devlops practices.

What You Get:

• 💰 Salary: 6 - 8 LPA  

• 📈 Growth opportunities

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

• Review and analyze system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases (manual or automated) and analyze results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing.

Require Skills:

• Proven 4 year of experience of team lead position in Quality Analyst
• Experience in project management and QA methodology.
• Ability to document and troubleshoot errors .
• Working experience in selenium .
• Excellent communication skills.
• Should have leadership quality.

• Monday to Friday working .
• Flexible working hour.
• Hassle free working environment.

In this role you will

• Be a part of a small UI team and will work closely with the UXdesigner and product manager to shape the product design.
• Build web UI components for a cloud-native SaaS product.
• Drive clear requirements for the backend APIs working closely withthe backend engineers.
• Focus on quality and velocity by developing appropriate tests.

Requirements

• Highly motivated self-starter with a builder’s mindset.
• 5+ years of web UI development experience.
• Highly skilled in JavaScript, HTML and CSS.
• Deep knowledge and experience of REST APIs.

Preferred: experience with frameworks such as React

Preferred: full stack development experience

• Hands-on experience with various Microsoft technologies like .Net, ASP.Net, WCF, Web API, MVC SharePoint and/or Azure.
• Effective project and work-stream management.
• Strong understanding of Agile methodology and processes.
• Managing, mentoring and developing individuals into strong leads.
• Managing project effectively by defining milestones and schedules.
• Critically evaluating information gathered from multiple sources and reconciling conflicts.
• Interacting effectively with both technical and non-technical members on the team.
• Managing risks related to people, technology and processes.
• Ensuring adherence to standards and best practices.

Desired Profile:

• Minimum 10+ years of experience of shipping high quality software.
• Minimum 2 years’ experience of people management with proven track record of building and growing strong teams.
• Strong technical skills with computer science background or equivalent experience.
• Quick learner, ability to multi-task and work under pressure, and work with geographically distributed teams.
• Ability to influence management through presentations, written and verbal communication.
• Great leadership skills to work effectively with.
• Preferred candidates with valid US B1 visa and available to travel onsite at a very short notice.