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Quality Analyst
Quality Analyst
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Quality Analyst

Prajakta Pawar's profile picture
Posted by Prajakta Pawar
2 - 10 yrs
₹2.5L - ₹5.2L / yr
Mumbai
Skills
Quality audit
Quality management
call monitoring
Quality improvement
Total quality management
Telesales
  • Should have handled Voice | Chat | Email audits for a team of 15 to 20 advisors
  • Ensure coaching & feedback is done for team members to improve overall customer experience
  • Should have an eye for detail & report non-compliance in audit findings
  • Good command in MS Excel
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Onsite

Founded :
2009
Type :
Services
Size :
100-1000
Stage :
Profitable

About

Onsitego in India's #1 after-sales service provider. Get quick and easy repair and maintenance services which include Instant Repairs, Damage Protection, AMC plans for your electronic devices and appliances.
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Prajakta Pawar

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We have our own products!

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Pelican - Automated Data Validation Product, which helps automate and accelerate data migration to the cloud.

 

Why join us!

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Benefits we Provide!

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Approachable leadership

Access to various learning tools and programs

Pet Friendly

Certification Reimbursement Policy

 

Check out more about us on our website below!

http://www.datametica.com/">www.datametica.com

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We are seeking ambitious, talented HR manager who thrives in a challenging, agile, high octane, culturally diverse and fun-loving environment. One who is highly motivated, creative individual with experience and a passion for developing strategies with current and future goals of the organization. The opportunity will allow the individual to learn and experience new things, build skills and enhance network that are normally impossible in a corporate environment and be on a trajectory to exponential personal and professional growth! The individual will work directly with the founder and CEO on various human resource strategies. Job roles: Develop organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives. Aggressively drive talent and hiring plan, ensure right talent is hired for all positions. Implements human resource strategies like employment processing, compensation, health and welfare benefits, records management, safety and health, succession planning, employee relations and retention. Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; implementing change. Scale up the organisation quickly. Ability to work with complex and diverse skill sets. Skills required 2-3 years of HR experience (required) Experience with development and implementation of human resource strategies. Good communication skills. Strong leadership, interpersonal, and creative thinking capabilities.
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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